The Original Kiwi Rating Site Now with 104,725 ratings online

Richards Plumbing / Plumbers / Plumbing Contractors in Palmerston North City

Is Richards Plumbing your business?
  • 38%
    "Plumber wouldn\'t listen to what we wanted in terms of placement. So needed a revisit. Got the bill showing a fee to assess job which was never discussed during initial phone call. If had known that i would have got someone else. Disputed the times here for work despite me being home during this time and i recorded it on paper, as i usually do. Tried to charge us for the revisit despite it being them not listening, they even came round and looked and still wouldn\'t listen to what we wanted, even said no it\'s in the right place. I had pointed out to the plumber onsite on the wall the measurements and had the basin on hand incase he wanted to check it also but obviously wasn\'t interested . 3rd time he came round about it said hadn\'t said that but then spent approx 15 mins fixing it and then charged extra for that. Should have been done how we wanted it the first time as we are the customer it\'s our house. Whole job only took 3 short visits and 4 1/4 hours, they charged for about 7 1/2. couldn\'t finish the job so we had to get another plumber in. Same amount of work completed with extras including toilet replacement going away to get some parts all up 2 hours.

    Ended up being spoken to rudely on the phone despite our polite email to query the charges.

    There were no details on materials ,days and hours used. When got email back still no pricing for materials and days wrong and overcharged .

    Recommend you use someone else.

    Update when they don\'t agree with the customer and think they \'re 100% right they send a disputed amount to debt collection. Then send out their terms and conditions . Best thing to do if you need a plumber is to avoid these guys.
    Rating by: Deb  |  Rating posted: 29th Sep, 2017  |  Contact: Paul And Lionel   |  Job date: Sep, 2017
    Communication: 0%  |  Quality: 100%  |  Reliability: 50%  |  Value: 0%
    Deb29th Sep, 2017More details…
  • 88%
    "Have rentals in PN> Have used Richards Plumbing twice. Both times job was great. 2nd time was an emergency. (tenant had no hot water). Problem was fixed by end of the day. "
    Rating by: Liz  |  Rating posted: 27th Dec, 2008  |  Contact: Paul  |  Job date: Sep, 2008
    Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Liz27th Dec, 2008More details…
  • 100%
    (no comment)
    Rating by: Joanne  |  Rating posted: 15th Feb, 2007  |  Contact: Paul  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Joanne15th Feb, 2007More details…

Unauthenticated ratings (1)

  • 100%
    (no comment)
    Rating by: Linda  |  Rating posted: 12th Sep, 2006  |  Contact: Paul  |  Job date: Sep, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Linda, 12th Sep, 2006More details…

Phone number

Physical address
315 Piahutia Track
Palmerston North

Full name of the contact person undertaking the work on behalf of this business

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder. This email address will NOT be published on, provided to this business or made available to third parties

Please confirm your email

Write about your experience. The more information and details you give, the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Check this box if you wish to receive occasional news and prize emails from