Seal Plumbing & Gas Services / Plumbers / Plumbing Contractors in Albany

"Thank you for the work and the review - if we can be of further service please call."

"We were called to investigate poor shower pressure. We met on site to discuss the issue with the owner and the tenant. The owner believed there may have been a fault with the Infinity water heater. The Infinity water heater was awkwardly placed outside 3 storey’s high. We did check the gas pressure and there was no leak. We advised not to rush to replace the water heater, instead we should first try boosting the water pipe capacity on the shower fixture. The owner agreed to this. We sourced parts, returned, and altered the lead to the shower head. This improved matters but it was still not ideal. We checked water pressure with the neighbors – their pressure was higher. This meant there must have been something wrong with the water feed to the property. We hunted for the water main and found it inside the garage wall. There was a pressure limiting valve on the line that had failed. The failed valve was overly restricting the water flow to the house - it was also seeping water into the garage wall lining. Replacing the failed valve would fix both the water pressure issue and the serious leak. We prepared a quote for the replacement and billed the owner for our work including materials to date (i.e. Total bill $388 exc GST). We charged for site and travel time as per our standard rates and terms of trade. We did receive the payment of our bill, in full, by the due date. We felt we had served the owner well and we were surprised by his comments."