Stump Busters / Landscaping Services in Manukau (Auckland)

  • 13%
    "I engaged Stump Busters for two jobs for a dozen or so stumps, costing approx. $1.1k. I thoroughly regret my decision to hire Stump Busters and would urge others to find a different stump grinder. Stump Busters didn't complete the quote and ignored something I specifically requested be done, yet still charged the full price. More recently, the owner has negligently and carelessly shared confidential information about my job to other people (which has caused me a lot of problems and distress) and was belligerent and rude when I raised this breach with him, even threatening lawyers on me. He certainly seemed to care nothing about good customer service, confidentiality or his own T&Cs ... only after I had paid the money of course, since he then had all he wanted. There are a lot of good stump grinders in Auckland I'd expect. Dave Ruck's Stump Busters is not one of them based on my experience and is not worth the risk."
    Rating by: Blair  |  Rating posted: 21st May  |  Contact: Dave Ruck  |  Job date: May, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    21st MayMore details…
  • 8%
    "Tried to accept quote, recieved no reply.
    Made contact to ask if contractor still interested in job, to please advise if not. Got a grumpy call back claiming job had been booked (without any sort of communication at all with me). He claimed once a job was accepted, jobs were just booked at they turn up (with no communication). He was in a horrible mood, grumy and rude. Waited all day, was a complete no show. No call or txt to postpone.
    I txt contractor today- said job was a no show. He replied "Be there beween 9-10am today". I confirmed Okay and asked if he would please contact me if not coming (this time). Received reply txt less than a minute later saying best to book for next week (so he woudnt have even made time he suggested a minute earlier)! Got another phone call then, harping on about how it was just before Christmas. Contractor very clearly not interested in my business. Was atrociously rude and unprofessional. I cancelled job and told him his communication was crap.
    "
    Rating by: Selena   |  Rating posted: 22nd Dec, 2017  |  Contact: Craig ?  |  Job date: Dec, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 30%
    22nd Dec, 2017More details…
  • 100%
    "Excellent service from friendly, helpful office staff and thorough on site quote, through to efficient completion of a very tricky job. Extremely pleased with the result and the wonderful clean up of the site.
    Very skilled operator with specialused equipment to tackle complex jobs. Will definitely use Stumpbusters again.
    "
    Rating by: Lorna  |  Rating posted: 25th Nov, 2015  |  Contact: Julian  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Nov, 2015More details…
  • 100%
    "Absolutely brilliant! Cheapest quote, turned up bang on time, and did a sterling job. The technician who did the job listened carefully and gave me excellent advice. Then when she'd finished the job, she not only left the property looking spic and span, but she took the time to advise me on which of my trees I should keep an eye on with regard to potential future problems from roots and exactly where and how I should check. This could save me thousands of dollars in the future by catching root damage to our driveway before it occurs. Anyway, the whole experience was fun and enjoyable thanks to her friendly personality and extensive knowledge. Great value for money, too. I would DEFINITELY recommend this company. Don't even bother calling anyone else."
    Rating by: Madeleine  |  Rating posted: 4th Nov, 2015  |  Contact: Bonnie Moon  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Nov, 2015More details…
  • 95%
    "Great work. Reasonable price. Some issues with turning up but affected by weather and my cellphone reliability. Friendly, fast, knew their business. I recommend Julian and Alan."
    Rating by: Mike  |  Rating posted: 19th Sep, 2013  |  Contact: Julian  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    19th Sep, 2013More details…
  • 100%
    "Prompt response to request for a quote - did first part of job that day and returned next day to complete. These guys have got all the right gear to handle any stump"
    Rating by: Nigel  |  Rating posted: 15th Sep, 2012  |  Contact: Julian  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Sep, 2012More details…
  • 94%
    "Great fast service price seemed high for the time taken but was cheapest quote, Got 2 stumps others told me couldn`t be done. Left site clean and tidy I would use them again."
    Rating by: Mat  |  Rating posted: 3rd Oct, 2006  |  Contact: Dave Ruck  |  Job date: Sep, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    3rd Oct, 2006More details…

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