• 100%
    "Hi guys, a quick note to say we had the house warming party last night, everyone loved the house, and... the stairs!!! The lights really bring the treads to life at night, and everyone really loved the floating look of the stairs. Thanks again, you communication, attention to detail, and service has been really awesome. And we are enjoying everything very much. Thanks. :)"
    Rating by: julie  |  Rating posted: 24th Sep, 2015  |  Contact: julie  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Sep, 2015More details…
  • 5%
    "We contracted Stylecraft Stairs to update our wooden balustrade to glass, here's our experience; I went into their showroom and inquired about different glass options and was shown samples of glass. I was very particular about the look I wanted. Site measure was fast and efficient, no problems there. The problems started appearing once the glass panels were installed. The glass was nothing like the sample I was shown. They strongly disagreed and I asked to see the sample again but suddenly it was lost. They said they had cleaned out the showroom and thrown out some samples. When I went into the showroom to discuss the problem I was treated very, very unprofessionally. After negotiating a compromise new panels were ordered but some were a different colour and finish. They wanted to remove panels and leave our double height stairway without any safety barriers. New workers showed up to our job without a clue what they were doing. There was no attention to detail. Our job was somewhat simple job was completed in just under a year. They left us with a filthy dirty glass balustrade complete with felt pen markings and black fingerprints all over the newly painted ceiling. I have never been treated so unprofessionally by a business. I would not recommend this business to anyone."
    Kaye responded:
    "Thanks for your feedback Linda. We’re sorry to hear you feel let down on this job, after the onsite review at the end of your job was positive and payment was received in full on completion. Please contact us in person, so we can discuss this together. We look forward to hearing from you. : )"
    Rating by: Linda  |  Rating posted: 7th Sep, 2015  |  Contact: Ella Turley  |  Job date: Jun, 2015
    Communication: 20%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    7th Sep, 2015More details, one reply…
  • 83%
    "I paid the earth But look at the Job you have done BOOOOOOOOma"
    Rating by: Derick  |  Rating posted: 20th Nov, 2009  |  Contact: Mike  |  Job date: Apr, 2004
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 60%
    20th Nov, 2009More details…
  • 95%
    "Highly recommended a pleasure to deal with also
    Rating by: Brian  |  Rating posted: 20th Nov, 2009  |  Contact: Geraldine  |  Job date: Nov, 2009
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Nov, 2009More details…
  • 98%
    "These guys are unbeatable in the trade taking advantage of cutting edge machinery for a magnificent fishes
    Top marks taem
    Rating by: Dean  |  Rating posted: 20th Nov, 2009  |  Contact: Mike Turley  |  Job date: Nov, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Nov, 2009More details…

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