Stylecraft Stairs / Builders in Elsdon
71% approval from 6 authenticated ratings
Ph: 042375845
2332 views
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The installer completed about 80% of the job in 5 hours (including a trip to the hardware store to pick up materials which he really should have had on hand before arriving) on the first day, then returned for an… hour or so to complete the job.
"I questioned whether they were still happy that the quote was correct given that it obviously was a bit easier and quicker than expected. They refused to clarify which part of the quote was materials and which was labour (which I should have questioned before accepting the job) or re-consider the quote. They were very polite, however straight out refused to review their quote.
This left my wondering if they'd been less than honest when assessing the complexity of the job to bump up the price. Very dissatisfactory
Communication: 50% | Quality: 80% | Reliability: 30% | Value: 20%