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SuperCity Property Services / Roofing Maintenance and Restorations in Birkenhead

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  • 0%
    "WORST COMPANY EVER!! Never Approach to them, Avoid them asap. They changed gutter for us years ago, They installed the gutter and made it lower than our neighours and connected them all. Almost all the rain from the whole block then passed down to our stormpipes.Only minor amount go through neighbours stormwater pipe .It results in our soakhole broken during years of huge amount of rain flush and even damage to our foundation!! It's totally nightmare you found out all these when you involved Engineer, Plumber/drainage, builder and roofer, paid huge amount of money and finally the reason is due to Supercity's gutter install!! Won't even give them one star if we could."
    Rating by: Brchaoen  |  Rating posted: 14th Dec, 2021  |  Contact: Contacted Paul Graham  |  Job date: Mar, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Brchaoen14th Dec, 2021More details…
  • 40%
    "My partner & I recently had our house washed, this is what we requested. And this was not done well, so I called the following morning to make a complaint. I did feel they deserve a chance to rectify the situation, and they returned and said they decided to use a moss and mould treatment, which has still not done anything. We can still clearly see many marks on our house (that I have actually been able to rub off myself, so why can't experienced servicemen do a better job?!)
    I will never call them again and I have been telling anyone and everyone not to use their services.
    Rating by: Sacha  |  Rating posted: 3rd Dec, 2015  |  Contact: Fox and Shaun  |  Job date: Nov, 2015
    Communication: 50%  |  Quality: 10%  |  Reliability: 50%  |  Value: 50%
    Sacha3rd Dec, 2015More details…
  • 5%
    "A real headache and heartache from start to finish. Didnt turn up when they were booked to, a number of times. Poor communication, poor quality, broken items. Wish I had NEVER used them."
    Rating by: Kay  |  Rating posted: 28th Jul, 2015  |  Contact: Kay  |  Job date: Feb, 2015
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 10%
    Kay28th Jul, 2015More details…
  • 98%
    "Moss, Mould & Gunge Removal Service, These guys were great. Super fast, Anthony came to site on Tuesday 23 June, & then Phil came on Wednesday 24 June to apply Wet & Forget type product. They moved all my stuff off area to be sprayed and did great job. Thanks."
    Rating by: David  |  Rating posted: 12th Jul, 2015  |  Contact: Anthony & Phil  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    David12th Jul, 2015More details…
  • 23%
    "The initial contact with Steve was good and the first treatment was done well (except they forgot to lay a cockroach trap and had to come back to do so). However, I had to chase the follow ups and the paperwork that was promised. The second follow up that was promised (and was included in the initial price) at four months never happened and they are now saying they will only do it if I pay for it as Steve has left the company and the don't know what agreements he made. The level of flies dropped for the initial two weeks but then came back to where they were before the treatment, and the ant treatment only lasted a couple of months. Overall very disappointing and I would not recommend or use this company again."
    Rating by: Kerry  |  Rating posted: 22nd Jun, 2015  |  Contact: Steve MacKay  |  Job date: Dec, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 90%  |  Value: 0%
    Kerry22nd Jun, 2015More details…
  • 100%
    "These guys do what they say - came on time and did a good job. What more could you ask for?"
    Rating by: Neville  |  Rating posted: 17th Dec, 2014  |  Contact: .  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Neville17th Dec, 2014More details…
  • 100%
    "Absolutely brilliant service. Requested a quote for some work to be done clearing gutters, guys were prompt and came and completed the work the next day."
    Rating by: Steve  |  Rating posted: 15th Dec, 2014  |  Contact: Patrick Jenden  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Steve15th Dec, 2014More details…
  • 100%
    "Quick response both in providing a quote, and undertaking the cleaning of gutters on a two-story house. We are very satisfied with the job, and the pleasant men who carried out the work. Will definitely use Supercity again, and have asked them for an annual reminder to have the gutters cleared."
    Rating by: Brian  |  Rating posted: 8th Dec, 2014  |  Contact: Patrick Jenden  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brian8th Dec, 2014More details…
  • 93%
    "Great job except that windows were left very spotty and hoses weren't plugged back in to be left as they were found. "
    Rating by: Judy  |  Rating posted: 30th Nov, 2014  |  Contact: Peter  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 80%  |  Reliability: 100%  |  Value: 90%
    Judy30th Nov, 2014More details…
  • 98%
    "The work I required was quoted fast and carried out two days later.
    The "Technician" took his time and did a good job on all aspects of the work working methodically
    and professionally. The house cleaned looked great when the job was finished and the driveway clean to my standards. No mess was left, the vehicles used to convey the equipment did not leave oil on my driveway, which is important to me but consistent with some operators in this type of business.
    I have confidence the job was done.
    Rating by: Kevin  |  Rating posted: 23rd Nov, 2014  |  Contact: Phil  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Kevin23rd Nov, 2014More details…
  • 100%
    (no comment)
    Rating by: Robyn  |  Rating posted: 21st Nov, 2014  |  Contact: Super City Property Services  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Robyn21st Nov, 2014More details…
  • 100%
    "Original contact a couple of months ago. I was ill. Followed up a few days ago, and organised service. Tech showed up on time and did a thorough job washing our house top to bottom. Very pleased and will certainly recommend your company to others."
    Rating by: Bruce  |  Rating posted: 19th Nov, 2014  |  Contact: Not sure  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bruce19th Nov, 2014More details…
  • 38%
    "This business was not that great for us - lack of prep for the painting along with very poor H&S standards meant the job was very average. An improvement but not worth the money. "
    Rating by: John Leach  |  Rating posted: 17th Nov, 2014  |  Contact: Peter  |  Job date: Oct, 2014
    Communication: 30%  |  Quality: 40%  |  Reliability: 50%  |  Value: 30%
    John Leach17th Nov, 2014More details…
  • 80%
    "Very efficient service and thorough job"
    Rating by: Bronwyn  |  Rating posted: 13th Nov, 2014  |  Contact: Supercity Property Servcices  |  Job date: Nov, 2014
    Communication: 90%  |  Quality: 90%  |  Reliability: 70%  |  Value: 70%
    Bronwyn13th Nov, 2014More details…
  • 90%
    "Washed my mums house. Great job. I wasn't there when the job was done but mum thought the young guy was wonderful. "
    Rating by: Geoff  |  Rating posted: 10th Nov, 2014  |  Contact: Don't know  |  Job date: Nov, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 80%  |  Value: 90%
    Geoff10th Nov, 2014More details…
  • 98%
    "I would recommend this company. They were there on time and did a great job, very polite. A pane of glass was broken in a glass roof and they had it repaired immediately. Much better service than we have had from any previous house wash including chemwash "
    Rating by: Joanne  |  Rating posted: 7th Nov, 2014  |  Contact: Sorry forgotten  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Joanne7th Nov, 2014More details…
  • 10%
    "What a pity we did not know about this site earlier we wouldy never have become involved with this company.
    The fact that we paid them did not mean we were happy with the job done we just wanted them gone. I would NEVER recommend Supercity Property Services to any one. A simple job of replacing the guttering on a garage turned into a nightmare. After cutting back the actual roof so it would fit the guttering they used we are left with ragged edges that would rip your hands apart and a rough edge that will rust over time as it has taken away the galvanizing edge. The broken cement board divider....well we did not want them to even try to repair the damage they caused for fear of what we might end up. Thumbs down to Supercity Services.
    Rating by: Lorraine  |  Rating posted: 28th Oct, 2014  |  Contact: Lionel  |  Job date: Jun, 2014
    Communication: 10%  |  Quality: 0%  |  Reliability: 10%  |  Value: 20%
    Lorraine28th Oct, 2014More details…
  • 85%
    (no comment)
    Rating by: Robin Bryant  |  Rating posted: 15th Oct, 2014  |  Contact: Lionel Stone  |  Job date: Oct, 2014
    Communication: 90%  |  Quality: 80%  |  Reliability: 100%  |  Value: 70%
    Robin Bryant15th Oct, 2014More details…
  • 100%
    "100 % recommend this place for any maintenance work. Quick response, good price and quality work. Good communication. "
    Rating by: xenia  |  Rating posted: 24th Sep, 2014  |  Contact: Lionel stone  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    xenia24th Sep, 2014More details…
  • 73%
    "Prompt arrival of your staff. He was polite and worked consistently. Good job done with a minimum of fuss. He explained that our gutter guards were in bad shape and that we only needed one per down pipe.

    When he told me he was ready to leave, I asked if he had checked the down pipes - he told he had flushed water down each one & they were all clear. I asked if he had cleared the garage gutters - he said no & that he could not stay to do these because he had a "big job" to do that afternoon but his operations manager would call to set up another visit.

    No mess - place left clean although I found several lengths of gutter guard around the house.

    Would recommend Supercity Property Services.

    Rating by: Erik  |  Rating posted: 21st Aug, 2014  |  Contact: Erik Marjo  |  Job date: Aug, 2014
    Communication: 80%  |  Quality: 80%  |  Reliability: 80%  |  Value: 50%
    Erik21st Aug, 2014More details…
  • 100%
    "This is the second time I have used these guys. Speedy, efficient and cost effective. "
    Rating by: Michele  |  Rating posted: 16th Aug, 2014  |  Contact: Kyle  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michele16th Aug, 2014More details…
  • 50%
    "Great service from the guy who finally did the job. Off to a bad start was told we would be rung the day before but the guy turned up the next day - no call. He left after a short while - had broken something?
    The next day no one came back - I rang late afternoon to be told it was a 2 man job they would be with us the next day, Wednesday. Wednesday left off doing what we were going to and no one came. Thursday morning first thing the guy finally arrived on his own. It was my day off and I was going to put laundry out and w had visitors coming. The guy did a good job. He was here about 5 hours.

    I probably would have been better to have been warned over the water pressure hose as we had a lot of water come in (old House). It was fortuitous that I was home to clean it up.

    So guy who came (on his own) was good. But communication needs some work, so that your clients can get the service when they expect it.
    Rating by: Gail  |  Rating posted: 2nd Aug, 2014  |  Contact: Steve  |  Job date: Aug, 2014
    Communication: 20%  |  Quality: 80%  |  Reliability: 20%  |  Value: 80%
    Gail2nd Aug, 2014More details…
  • 98%
    "We engaged SuperCity Property Services for removal of silt, leaves and algal growth from the spouting and valleys of a tile roof. We were impressed with their prompt, timely service and thoroughness of the clean. Communication was polite, informative and helpful with no hard sell. In addition, they sealed a ridge line crack, of which we were unaware, with silicone at no charge. Their charge was cheaper than comparable quotes we obtained.
    We would not hesitate to engage them again.
    Rating by: Cheryl  |  Rating posted: 28th Jul, 2014  |  Contact: Lionel Stone  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Cheryl28th Jul, 2014More details…
  • 83%
    "I was happy with the process of setting a date, the work itself was done thoroughly, and being offerred a three part payment was helpful. Only one comment on the job: the gutter clean on a wet day meant there was lots of debris to be hosed off the house. The men did not warn me they would be hosing some of the windows with quite high pressure. Being an old house, window frames leaked water onto sills and some woodwork inside. Luckily I was at home to mop up with towels and avoid water stains. It would have been good to be told they intended to do this. They did leave the house very clean."
    Rating by: Cathie  |  Rating posted: 10th Jul, 2014  |  Contact: Earl?  |  Job date: Jul, 2014
    Communication: 70%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Cathie10th Jul, 2014More details…
  • 95%
    "an excellent job - I'd be keen to use them again"
    Rating by: Geraldine  |  Rating posted: 2nd Jul, 2014  |  Contact: Steve  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Geraldine2nd Jul, 2014More details…
  • 95%
    "Excellent service from first contact to completion of work"
    Rating by: Val  |  Rating posted: 21st Jun, 2014  |  Contact: Patrick  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Val21st Jun, 2014More details…
  • 100%
    "SuperCity Property Services were able to accommodate us when we called upon them at very short notice. They did a great job, were quick, reliable, and good value for money. Definitely recommend them!"
    Rating by: Michael  |  Rating posted: 16th Jun, 2014  |  Contact: Karl   |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michael16th Jun, 2014More details…
  • 58%
    "undertook quote for spouting services. came out next day for quote very efficient. Texted to say someone would be calling next day but no show. sent text back to say no show but no response as to next date. turned up next day and good job done. Shame invoice cant be left in the mailbox.

    while they completed job quickly they didnt come when said they would. "

    Rating by: debbie  |  Rating posted: 9th Jun, 2014  |  Contact: Steve mackay  |  Job date: Jun, 2014
    Communication: 70%  |  Quality: 100%  |  Reliability: 10%  |  Value: 50%
    debbie9th Jun, 2014More details…
  • 100%
    "The person who came to clean the spouting and wash under the eaves and the windows was more than punctua and did a great job. He improved my steps and the front of the house and I am ready for the painters to follow on painting the eaves and some windows. Great job. "
    Rating by: Muriel Goodare  |  Rating posted: 29th May, 2014  |  Contact: Steve McKay  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Muriel Goodare29th May, 2014More details…
  • 88%
    "I have not used the No Cowboy website before however this company was recommended to me by a work colleague. I am writing this review as requested by the company, however will be using the No Cowboys website in future.
    From my first call to Supercity Property Services, I have been totally impressed with their service. Their quote was slightly more that the other company, however they arrived when they said they would, gave me lots of information, did not pressure me (unlike the other company) and were really helpful with organising to complete the work at a time convenient for me.

    I absolutely recommend this company and will definitely be using them again next year.
    Rating by: Tom  |  Rating posted: 26th May, 2014  |  Contact: Patrick Jenden  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    Tom26th May, 2014More details…
  • 25%
    "House washed, roof sprayed and gutter cleaned in July 2013. Soon after noticed moss growing on the deck and dirty marks which hasn't been cleaned, Alerted company but got a generic response. Just pulled about 3 inches of decomposed soil (used to be leaves) from the gutter so it appears that not a lot of care was taken with this either as oak tree leaves take quite a long time to break down.
    All in all not happy at all and definitely would not recommend to anyone.
    Rating by: Mary-Ann  |  Rating posted: 25th Mar, 2014  |  Contact: Mary-Ann  |  Job date: Jul, 2013
    Communication: 50%  |  Quality: 10%  |  Reliability: 30%  |  Value: 10%
    Mary-Ann25th Mar, 2014More details…
  • 43%
    "Arrived home to find garden furniture and pot plants knocked over and far out of place, the base of the back of house still covered with dirt and cobwebs, solar lights hanging from gutters were blasted into gutter and covered with slime, and whole wall in entry way not touched. This was supposed to be a soft wash by a "specialist" for an old cedar home. Water blasted around window frames resulted in dirty water running down inside of windows, all over newly white painted woodwork and in some cases causing rimu stain around paintwork to run. Curtains were soiled and had to be taken down and washed. A fresh divot of wood was knocked off a corner of the house and wood edging around the garden found feet away from where it belonged. Overall careless and disrespectful. I do a better job with a soft brush and hose but had had recent surgery and was unable. Nothing major just obviously sloppy and disappointing and of poor value. I both called and wrote and haven't heard a word."
    Rating by: Sally  |  Rating posted: 1st Mar, 2014  |  Contact: Steve Pritchard  |  Job date: Feb, 2014
    Communication: 80%  |  Quality: 30%  |  Reliability: 40%  |  Value: 20%
    Sally1st Mar, 2014More details…
  • 55%
    "A year following instal in or about jan 2009, they returned to clean the gutter and leaf guard. In november 2009 the government sent a building expert to the house and he attributed some of our leaky home problems to the incorrect installation of the leaf guard In august 2012 the weathertight tribunal found we had a leaky home. The leaf guard was not the primary cause of our leaky home and we have never suggested it was. However other parties and the independant govt expert considered it was incorrectly installed and cause some issue. However when i contacted them following the decision and alerting them to the negative views on the installation from building experts they were not interested. I was only asking that they come to our home and remove the system at their cost. Their response was a short phone message with a sarcastic \" i dont know what you want us to do about it.\" and a comment that we needed to maintain it. As i say we didnt demand a refund because we did not want to be unreasonable. However their attitude toward us was dismissive and offhand. This mans attitude to our issue was at odds with our previous experience during install and follow up cleaning in 2009."
    Rating by: Tracey  |  Rating posted: 9th Jan, 2013  |  Contact: John   |  Job date: Jan, 2008
    Communication: 70%  |  Quality: 0%  |  Reliability: 80%  |  Value: 70%
    Tracey9th Jan, 2013More details…
  • 100%
    "A reliable and trustworthy company. No heisitation in re-employing their services."
    Rating by: Richard  |  Rating posted: 8th Jun, 2012  |  Contact: Kerri Jenden  |  Job date: Oct, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Richard8th Jun, 2012More details…
  • 93%
    "I would definately use this company again. I have recommended them to two friends already. Good job, very well done. Not the cheapest quote I received but I\'m glad I went with Patrick. He was very professional and helpful."
    Rating by: Michelle  |  Rating posted: 7th May, 2012  |  Contact: Patrick Jenden  |  Job date: May, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Michelle7th May, 2012More details…
  • 98%
    "I loved using this company - what a pleasant surprise! The lady on reception was so helpful. The salesman, Patrick was on time, very informative and I didn\'t feel pressured. I was called to arrange when I would like the work completed, and again they turned up on time. The young lad that washed my house was very pleasant and did an excellent job. I would highly recommend this company and give them 5 out of 5. I will definitely use their service again next year."
    Rating by: Mike  |  Rating posted: 22nd Apr, 2012  |  Contact: Patrick  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Mike22nd Apr, 2012More details…
  • 95%
    "Cleaned, treated roof. Replaced broken tiles. Painted roof. Outstanding finish. 100% clean. Contractors were just great particularly Hap (spelling) who was main point of contact. Roof looks new, has put 10 years life on it. Highly recommend."
    Rating by: Bob  |  Rating posted: 26th Mar, 2012  |  Contact: Hap  |  Job date: Mar, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Bob26th Mar, 2012More details…
  • 100%
    "Quick to respond & communicate. Prompt to quote & turned up on time. In the end decided to go for Colorcoated spouting instead of PVC [worked out overall cheaper!!]. Communicated progress well prior to doing job. When they turned up to do the job they were professional & I am impressed with the completed job. Highly recommended."
    Rating by: Darren  |  Rating posted: 21st Aug, 2007  |  Contact: Patrick  |  Job date: Aug, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Darren21st Aug, 2007More details…