Name: The Pool Man Ltd
Telephone: 021652598
Rating: 89

Ratings

100%

"These guys know what they are doing and do a proper job. "
Rating by: Paul | Rating posted: 4th Mar | Contact: Christie Flint | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•4th Mar•More details…
100%

"Steve, from The Poolman Ltd, has provided a swimming pool pump and filter upgrade for us. He was prompt with his visit and quote, the price for full upgrade was good and the alteration was swift and seamless. We were extremely satisfied with the whole process. Another company had done an alteration at another of our properties, and what a disaster. No problem, Richard turned up and repaired another companies work absolutely to our satisfaction again. We won't be going anywhere else, and have… another pool and pump repair needed soon. Yes, The Poolman Ltd will be doing this work too. Cheers, Anthony Koenen"
Rating by: Anthony | Rating posted: 17th Jun, 2019 | Contact: Steve and Richard | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Anthony•17th Jun, 2019•More details…
98%

"Excellent service , regular servicing and never overlooked. "
Rating by: Geoff | Rating posted: 17th Sep, 2018 | Contact: Geoff | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Geoff•17th Sep, 2018•More details…
100%

"Shane is always on time, pleasant and happy to deal with and does a great job. He was once held up by traffic and still notified me he was going to be late. The company have great communication and are a pleasure to deal with. Highly recommended."
Rating by: Dianna | Rating posted: 27th Apr, 2017 | Contact: Shane | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dianna•27th Apr, 2017•More details…
100%

"we could not have been happier with the result,as this was an old pool and its now looking like a brand new pool,thanks for the effort,as it was not an easy renovation
"
Rating by: chris and kath | Rating posted: 4th Apr, 2017 | Contact: christie flint | Job date: Jan, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
chris and kath•4th Apr, 2017•More details…
25%

"Absolute rip offs. quoted $150 approx then charged me $673.53
for some reason a perfectly good basket was suddenly broken in pieces needed a replacement and the guy took 9 days to turn a green pool to blue - with 6 visits - absolutely disgraceful.This is ridiculous just dragging out a job to get more money.
NO THANKS
when i first moved here Partridge pools did the same job and the pool was much worse condition in 2 to 3 days and under 200
Do not use this company - the only reason i… didnt go back to partridge is they dont do full maintenance in my area but Partridge Pools is a good company"
Christie Flint responded:
"We are very sorry that you feel this way and that you didn’t give us a chance to respond to you in the first instance. The approximate price I gave you over the phone of $150 +gst was for 2-3 hours of labour (which should be sufficient for an average green pool) and I told you that travel, chemicals and GST were additional (we only add what is required, and don’t know what that will be until we get into the job). You also mentioned on the phone that another pool company did not want to clean your pool. On arrival, we found that your pool was exceptionally dirty- our valet technician noted that there was a wasp nest, a dead hedgehog and some dead birds in the pool, one of the pool walls was falling in and the pool surrounds were covered in bird excrement (possibly why the other company did not wish to clean your pool?) As the work commenced, our valet tech kept in constant contact with you, advising of additional visits and your responses to him were pleasant and agreeable. You gave approval to replace the broken skimmer basket ($42+gst) which, unfortunately, do become brittle over time and need to be replaced (every couple of years). At the completion of the project you told him that he had done a great job. Our costs are very transparent- Overall the job took 5¼ hours to complete over 6 visits. We only charged you one travel charge of $30+gst and your pool consumed $198.68+gst worth of chemicals to come right. You were very happy with your pool at the end of the project and we were surprised by your response here as your text messages do not reflect this sentiment (we are happy to share these if anyone would like to view). "
Rating by: Helena | Rating posted: 15th Feb, 2017 | Contact: Christie and Shane | Job date: Feb, 2017
Communication: 50% | Quality: 50% | Reliability: 0% | Value: 0%
Helena•15th Feb, 2017•More details, one reply…
100%

"Exceptional service from Richard. He phoned the morning after I sent a late night contact e-mail and visited that afternoon. He gave very helpful advice to a relatively new pool owner but was not at all pushy and very happy to work through things one step at a time, rather than encouraging us to spend a fortune on things we didn't actually need. He completed the work he did in the time he said he was going to and we are very happy with the result - getting our pump cleaned out and running… properly again. I would highly recommend The Pool Man team - fantastic service all round. In comparision, I had completed a referral form for another pool company a few days before I contacted The Pool Man. I have still not heard back from this other company and don't expect I ever will."
Rating by: Scot | Rating posted: 20th Dec, 2016 | Contact: Richard | Job date: Dec, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Scot•20th Dec, 2016•More details…
75%

"very good, and we are pleased with their work."
Rating by: John | Rating posted: 15th Jul, 2016 | Contact: Christie Flint | Job date: Jul, 2016
Communication: 80% | Quality: 70% | Reliability: 90% | Value: 60%
John•15th Jul, 2016•More details…
100%

"We have used this company to maintain our pool in St Heliers for the last five years +. They provide an outstanding pool service and could not recommend them more. They have an honest, trustworthy and reliable team who are punctal in the times they turn up and for me the peace of mind knowing we could trust them in our house when were not there made all the difference. Highly recommend this company - we are saddened to lose them due to selling and no longer having a pool.
Thank you again… The Pool Man you are a credit to the industry!"
Rating by: ROSE | Rating posted: 30th Jun, 2015 | Contact: THE POOL MAN - | Job date: Jun, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
ROSE•30th Jun, 2015•More details…
100%

"Outstanding job!!! Everyone we dealt with was efficient and thorough in their work. Great communication throughout and a fantastic product."
Rating by: Pauline | Rating posted: 16th Apr, 2015 | Contact: Christie | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pauline •16th Apr, 2015•More details…
100%

"We wanted to do a complete makeover of our pool and outdoor area. Christie organised and managed the entire process for us and we have been very happy with the end result. I would have no hesitation is recommending Christie for any pool renovation work"
Rating by: Bill Lemon | Rating posted: 30th Mar, 2015 | Contact: Christie | Job date: Mar, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bill Lemon•30th Mar, 2015•More details…
100%

"We asked Pool Man Ltd to undertake some alterations to our concrete pool, including re-plastering and moving a skimmer box. We found the work to be of an extremely high standard and always prompt and on time.
Very impressed with the work and recommend Pool Man Ltd to others - for value, reliability and quality."
Rating by: Roger | Rating posted: 20th Mar, 2015 | Contact: Roger Quartly | Job date: Mar, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Roger•20th Mar, 2015•More details…
100%

"Christie and his team are great. They provided a very competitive quote to totally refurbish our large concrete pool, incl new operating equipment. They started the work promptly and worked very hard to finish the project in good time. Christie managed the whole process well and the old pool looks like it is brand new again. Christie is a hard working honest bloke who I would highly recommend."
Rating by: Patrick | Rating posted: 28th Jul, 2014 | Contact: Christie Flint | Job date: Mar, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Patrick•28th Jul, 2014•More details…
100%

"Christie repaired a leak in my pool back in October. This involved replacing the skimmer, and resurfacing some tiles around the pool. Christie gave me a much more reasonable quote than the first company I had tried, and did an excellent job of the repair. The tiles were particularly hard to match, and Christie spent considerable time to find the right tiles, without adding this extra time onto his original quote. The tenant commented to me that the job was really very well done. Christie also… gave the tenant some useful tips regarding the pool. I thought I should wait a few months before positing this to make sure the leak has really been fixed, and I am pleased to say the pool has been problem free since his repair."
Rating by: Julian | Rating posted: 4th Mar, 2014 | Contact: Christie | Job date: Oct, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julian•4th Mar, 2014•More details…
100%

"I am loath to even review this company as it will no doubt result in more work for them and perhaps a delay in the future for me- but hey- they deserve the work. After NIGHTMARES with several other pool companies, we got hold of Christie. This was based on reviews from no cowboys. He arrived on time, rang in advance, was friendly, professional and quickly identified that we did not have a problem with our filter (as previously advised) and really there was no need for us to have paid hundreds… of dollars to have a drainlayer come and expose all the pipes!!! that sorted, we commissioned him to change the media in the filter, sort out the chemicals, cap off our spa pool pipework and this was all done within one week of contact. There was no advance quote, but the price was honest and fair and well itemised. We really appreciated that we finally had some expertise on the job and cannot recommend this company highly enough. Thank you so much- we will be in touch to get the spa integrated into the pool come winter when your work slows down a bit! Cheers, Emma."
Rating by: Emma | Rating posted: 16th Oct, 2013 | Contact: Christie | Job date: Oct, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Emma•16th Oct, 2013•More details…
100%

"Christie did major pool renovation for me.
He came to the initial site visit on time and quoted within days of the visit.
Given the size of the Job I have had to involve several other trades people to complete various other tasks.
Christie is an excellent communicator and he was very patient with my forever changing scope and time frame.
The job went ahead on schedule and as per the quote.
Christie needed to organise many other tradesmen to complete certain jobs and they all arrived… when they were meant to and did what was required to a high standard.

We are very happy with the workmanship and end result.

His company is presently valeting the pool for us and we are happy with this too.

If only all of the other Tradies I have used on this job were as good as Christie was I would be happy. He was so good I even tried to get him to do other parts of the job.

He has renewed my faith in a somewhat peculiar industry."
Rating by: Rene | Rating posted: 7th Mar, 2013 | Contact: Christie Flint | Job date: Oct, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rene•7th Mar, 2013•More details…
0%

"On one occasion the operator left the pool slowly emptying, which meant a massive water bill when it had to be refilled. On the last occasion their new operator decided for some unfathomable reason to turn the heating off. By the time we noticed the temperature had fallen so low that it took a week for us to get it back to swimming levels and we are expecting something of a blip in our next fuel bill. We are really over having to check on their employees\' work almost every time and then have… to tell them about it. In addition to the parts that have gone missing, gates left opened by the inadequately trained staff and damaged equipment there is just an overall lack of attention to detail and service. So we really are quite happy if we never see one of their service team ever again."
Rating by: Peter | Rating posted: 11th Jan, 2013 | Contact: Service Man | Job date: Nov, 2012
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Peter•11th Jan, 2013•More details…
100%

"At one point we tried to look after the pool ourselves and it just wasn\'t the wonderful job Christie and his team do. We also looked for cheaper alternatives and didn\'t find one that would actually get the job done. Some of the parts that needed replacing christie would always try and find cheaper alternatives, not just hit you with a really big invoice. Really recommend The Pool Man - experience over a couple of years and no complaints at all. "
Rating by: Jane | Rating posted: 16th Oct, 2012 | Contact: Christie Flint | Job date: Oct, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jane•16th Oct, 2012•More details…
85%

"Legendary!"
Rating by: Rod | Rating posted: 7th Jun, 2012 | Contact: Christie | Job date: Jun, 2012
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 50%
Rod•7th Jun, 2012•More details…
98%

"Christie and Ramon are very friendly, always available at any time we have pool problems and have always been professional in their assistance with our business.
I have phoned them out of hours and public holidays and they have down tooled and come in th fix up our pool.
They were not our pool contractors but for these reasons they are our contractors now."
Rating by: Tui | Rating posted: 6th Jun, 2012 | Contact: Christie | Job date: Jun, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Tui•6th Jun, 2012•More details…
100%

"Very reliable - always on call and available to help with pool issues if/when they arise.
Full range of skills - not just valet, but also equipment repair/maintenance, leak detection, problem solving.
Highly recommended!!"
Rating by: Matthew | Rating posted: 5th Jun, 2012 | Contact: Christie | Job date: Jun, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Matthew•5th Jun, 2012•More details…
68%

"Very helpful."
Rating by: Brett | Rating posted: 6th Apr, 2012 | Contact: Christine | Job date: Apr, 2012
Communication: 70% | Quality: 70% | Reliability: 70% | Value: 60%
Brett•6th Apr, 2012•More details…
100%

"Christy runs a thoroughly professional organisation. I have used his services for some years and despite the company\'s business growth the quality of service has remained excellent. Without reservation I highly recommend Christy and his team at The Pool Man Ltd "
Rating by: Keith | Rating posted: 3rd Apr, 2012 | Contact: Christy Flint | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keith•3rd Apr, 2012•More details…

The Pool Man Ltd / Pools & Spas in Oratia