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This was my second job with the smooth mover and would recommend them again.
Cheers
"This is the 3rd time I have used them and family and friends have used them too.
I would recommend them to anyone!
""
I cant rate their service highly enough, from Erika in the admin office whom was able to answer all my initial queries and arrange for additional moving boxes to be delivered, to the guys that came on moving day to load the truck.
The entire process of transporting the contents of our home was done in a… little under 4 hours total which included the lengthy transportation time in addition to the loading and unloading.
Nothing was broken or damaged to either the houses or contents which was my main concern. Quite simply a fantastic service with very reasonable prices.
Great communication, pricing, friendly and very professional!
I will never use another moving company on the North Shore!
Thanks to the team and the admin staff. All exceptional people!
"Thank you so much to Allan , Tyler and Solomon for the professional, easy care move. Nothing was damaged or broken and the whole service was outstanding . Highly recommend the company and their staff. Thank you
I highly recommend smooth movers. They went above and beyond the 2 gentleman deserve recognition so i gave feed back to the lovely office lady Erica to pass on to their managing director. that i was so pleased with the service that i revived. The two young lads i had are very efficient fast polite and also very careing of their customer's belongings they had a great attitude. I would employ these two gentleman to work for me any day you should be proud to have them… working for your company.
Many thanks Jason
We highly recommend Smooth Movers.
"Just to say the lads were superb last Friday , please pass on our comments to them, the new lad did especially well for his second day , we will recommend Smooth Mover without hesitation
Roger & Anna
Again thank you so much for your services. The next time we move house, surely your company would come to my mind. I will surely recommend your company to my friends if they need. You guys were so professional and did a great job exceeding our expectations !
Excellent .... cheers Guys
"Great communication throughout, 2 friendly and professional guys who demonstrated care for my furniture.
Thank you!
"On Wednesday 29th January at the agreed time, a very large, smooth looking van appeared on my driveway. This paled by comparison to the two very smooth looking young men there to effect my move.
Dan & Keith were professional, efficient and friendly and showed no signs of having come straight from a very large move prior.
With speed, efficiency and more particularly care, they loaded up my… (nowadays) very small amount of furniture and in no time at all we were on our way to my new abode.
Once here the same attitude prevailed; with my part only to direct them to the appropriate room. Finally, washing machine plumbing connected, it began to look like home.
I was introduced to your Company by a local firm and having made the booking, was then given a glowing reference for you by some friends in Orewa, whom you had moved.
The surprise following was the cost- a little less than I had thought and most definitely ‘value for money’
A large thank you to you and the team for what has to be said was the ‘smoothest move’ I can remember having – and I have had very many moves.
Kindest regards
Dee
Julie Kidd and Peter Wilson
For this most recent move, I asked for a truck and three movers, making two stops for pickup (our previous rental, and a storage unit). The guys were punctual and finished at the storage unit within half an hour. The move from the rental took a bit longer, but we had no issues - they even needed to… remove a door from the hinges due to a massive bed! The guys worked fast and worked well together, negotiating a tight turn down a driveway backing into a small carport area. The truck had no issues finding our new home, and everything was unloaded fast and made easier by me colour coding the boxes (lol). The big things like the fridge and washing machine were even hooked up without me asking.
Overall, these guys are the best in the business. We finished the entire move within 3.5 hours! It was as stress-free as could be - I was saved from breaking my back and plenty of fights with my partner ... kidding ... but not really!
Nothing was a problem. They were so reliable and took so much of the stress out of it. The three movers and admin staff we worked with prior were impeccable in how professional, friendly and responsive they were.
And good value too which is nice. Also loved their culture - they had so… much fun with each other during the move all while being very efficient.
Last comment would be that as a female often you get treated as a little bit stupid so it was awesome that the guys on the day were so amazing and didn't make me feel anything like that.
Would highly recommended particularly if your a female in charge of move day!
Guys were very friendly and helpful. All in all was very satisfied with job they did.
"Will use and recommend The Smooth Movers to everyone, every time.
Thanks guys!!!
"company I have used. TGher
"They really go out of their way to make your move as smooth as possible and we will most definitely use them again.
Every other mover we have used is amateur by comparison.
We will only be using Smooth Movers if we ever need to move again.
Thankyou again.
Dave
Also Guillaume for picking up the extra pots, bikes etc. They worked so hard and efficiently.
We would certainly recommend The Smooth Mover to anyone moving house.
James and Rosie Cozens
"The team arrived, spent some time assessing the job, called for backup and then calmly proceeded to bring each box up 2 flights of stairs.
Would use them again in a heartbeat
"The team of 3 men turned up on time (actually, 5 minutes early), they got straight into it, and worked really well together.
Their communication with eachother, and with our staff was really great, and when challenges were thrown their way, eg. a painter painting most of the walls in our offices, they just took it all in their stride, and worked diligently.
They were finished quicker than we could have imagined.
Thank you so much for your hard work… Smooth Movers!
Great team work, and two born leaders in your team!
They were very efficient, fast and they certainly lived up to their brand. Everything went without any problems.
It's rare to have such a big event as a house move go so well and without any stress.
We originally thought about doing the move ourselves but were so glad we didn't and as soon as they got going we
could see the value of leaving it up to the professionals.
On the move day they arrived exactly on time and their communication beforehand was excellent. Gavans staff were all professional, friendly and well presented. The move went very smoothly, staff were VERY careful and happy to help in any way.
I would definitely use them again and recommend them to… friends and family.
"They broke my fridge and when I told them about the damage and asked them to replace it, they refused saying it wasn't them. This is infuriating, unfair and irresponsible. I am a hard working single mother. I am far, far too busy and honest to make up a fairytale just for the hell of it.
Take my advice and go elsewhere.
A very unhappy mum
Have no hesitation in recommending The Smooth Mover to anyone moving house!
Firstly they were supposed to arrive between 1-1.30, at 1.15 we were called and advised it would be 3.30pm.
We then had a call at 3.45 to say they were at least an hour away.
This was very stressful for us as we were on deadlines.
They finally arrived and as we had to be out by 6pm, I had to move everything outside ready for them to take, except a couple items in the house.
I was shocked by the age of the lung men who turned up to move things,… they were in street wear and looked no older than 20 years old.
They moved a large plant and turned it sideways therefore spilling dirt all through the house when moving it. As we had to get everything done by 7pm, it meant that they could only partially move us. We rang in the weekend and advised we needed the rest of our things picked up this week, which were supposed to moved last week. Gavin said he would call back. He didn't call back, then we sent an email and then called again whereby he has fobbed us off to someone else, who we have to organise.
I will never use this company again nor recommend them
Their website is false adverting: "The Smooth Mover is one of the best moving companies Auckland has to offer. The Smooth Mover team are the movers Auckland has come to rely on. Experienced, professional movers – we’re the moving company defining smooth!"
Not smooth, not professional, not reliable!
This is the first time we have used a moving company, and I'm now wondering why we bothered trying to shift ourselves… when The Smooth Mover make it exactly that! Will definitely be recommending them, and using them for our next move.
"Thanks, you were so professional, relational, you took great care of our stuff, your a great team and my partner commented that the move was calm. Quite an achievement. Will always use your company (hopefully not for a while) and will highly recommend you :)
"I just wanted to say thank you in writing for the wonderful service your company provided me in my move last weekend.
At every point of contact from booking to completion the service was outstanding!
At all times the staff were friendly, courteous, efficient and on time.
The move was entirely “smooth”.
You totally exceeded my expectations, and I will recommend your service when I can.
Thank you so much!
I would recommend this company without hesitation. Their… price was very reasonable, the staff were willing and cheerful, and they were careful with my goods.
"Would definitly use their services again and would recommend to anyone planning a move.
"I would highly recommend them, they would be my first choice should I move again
"I couldn't have asked for better service, your whole team from begining to end absolutely EXCEEDED my expectations
Have recommended Smooth Movers to everyone I know whether they are moving or not.
Thanks guys awesome job!
"If I could give one minor opportunity for improvement, it would be to consider making a confirmation call the day before the move.
Would definately recommend to friends and family, and will be using their service in the future.
"BTW, Pam was great communicating with us, and very accommodating. We actually felt like she cared!
A stress free move! Wow!
"They we prompt and efficient.
It was a pleasure dealing with them
"Primary contact
Gavan / Tim / Erika / Jodie
Phone number
094154222
Phone number (alternative)
0800363610
Website
https://thesmoothmover.co.nz/
Availability
This week/ASAP
Physical address
11 Tarndale Grove,
Albany,
0632
About us
The Smooth Mover is a professional furniture removals & storage business, with a strong reputation for efficient, friendly service. We've been in business on the North Shore since 2005.
What we do
Our services include packing, furniture removals, unpacking and storage.
With a range of truck sizes, we are able to move anything from a single item, right through to fully furnished 6 bedroom homes or offices.
We also have a secure storage facility in Albany, suitable for storing small lots right through to large houselots of furniture.
Categories we service
Storage Service, Rubbish / Junk Removal, Packaging Services, Moving Companies, Home packing/unpacking service
Areas we service
Whangarei Heads, Whangarei City, Westmere, West Harbour, Torbay, Te Awamutu Central, Te Atatu, Tauranga City, Takapuna, Sunnynook, Stratford Area, Stanmore Bay, Silverdale, Ruakaka, Rothesay Bay, Red Beach, Point Chevalier, Pauanui, Papamoa, Orewa, Opotiki Area, One Tree Point, New Plymouth Area, Mt Maunganui, Mt Eden, Mokau Area, Milford, Massey, Katikati Area, Hillcrest (North Shore), Hillcrest (Hamilton), Henderson, Hawera Area, Gulf Harbour, Greenlane, Greenhithe, Epsom, Devonport, Dairy Flat, Coromandel, Castor Bay, Campbells Bay, Cambridge Area, Bulls Area, Browns Bay, Belmont (Auckland), Auckland Central, Albany
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%