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Three Ducks Solutions / Plumbers / Plumbing Contractors

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  • 100%
    "Oscar is amazing. I work within the kitchen industry and have found it very difficult to get reliable trades people. Oscar has always turned up when he has said he would, communicated what's going on with the client and done a good job. I have had positive feed back from all my clients and in all cases he has offered a professional service and often made suggestions to clients to save money or give a better solution. What more could I ask for. He has also done work for myself at my own property and it has always been to a high standard. I would recommend his services to anyone looking for a good plumber."
    Rating by: Katie  |  Rating posted: 31st Oct, 2015  |  Contact: Oscar Walker  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Katie31st Oct, 2015More details…
  • 100%
    "My company has used Three Ducks Solutions as our preferred supplier of plumbing needs for going on five years now. We will continue to use their services and are more than happy to endorse their business, as we have always found them to be responsive, reliable and honest; completing all work to a very high standard. Unlike many plumbing companies I have dealt with, Three Ducks Solutions clean up after themselves and are excellent communicators - both with other tradespeople while on site, and with the clients. Many times they have been called upon at short notice and have always been able to make time to accommodate our needs. Oscar and his team are very knowledgable and are able to give sound advice to our clients no matter what their plumbing queries."
    Rating by: Vinnie  |  Rating posted: 11th Sep, 2015  |  Contact: Oscar Miles-Walker  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Vinnie11th Sep, 2015More details…
  • 100%
    "I husband is a licenced builder and he met Oscar (owner of Three Ducks Solutions Ltd) at a job he was working on. My husband worked along side Oscar at this job and was so impressed that he contacted Three Ducks Solutions the next time he needed a plumber/gasfitter. That was 2 years ago and Three Ducks has been our go-to plumber/gasfitter/drain layer ever since.

    Oscar always communicates well, every job has ben completed within the estimated time-frame, estimates have always been accurate, he turns up when he says he will, and the work is always of a high quality.

    I have a residential property management business and Three ****s complete ALL our plumbing/gas-fitting/drain-laying work. It is a huge advantage having a one-stop-shop for all these needs and not having to co-ordinate additional trades.

    Since my husband and I have been using Three Ducks Solutions we have recommended him all our clients, friends and colleagues. I estimate that he has completed work for over 40 different people following our recommendations and not a single person has ever come back with any negative comments, in fact when we do hear from them, its always praise.

    I can't recommend Three Ducks Solutions more highly.

    Rating by: Helen  |  Rating posted: 8th Sep, 2015  |  Contact: Oscar Walker  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Helen8th Sep, 2015More details…
  • 13%
    "If you want to be treated with absolute comtempt and disdain by your plumber and drainlayer, then THREE DUCKS is the tradesman for you!!

    We had a small job carried out recently. The almost total lack of communication and extremely slow progress of work was frustrating enough to deal with in itself, but the attitude and approach to the customer and the entire project was almost beyond belief. Never have I felt like I was such an inconvenience when in the role of a customer; anyone would think we were demanding a body organ transplant instead of paying someone to do a job.

    The job took weeks and weeks; a lot longer than it should have for something reasonably small and simple. Days on site were scheduled during which no one turned up. Other times I was informed that he had been there (without us being informed or having prior knowledge) but he couldn't do this or that as something hadn't been made available by us. At no point did he bother to phone and say "I'm at your place / on-site, have you got the........".

    We finally managed to get it completed, but frankly the work is substandard and the result is not operating as intended. It has also developed a rather significant fault which we are now being blamed for due to lack of communication on their behalf, and have been quoted yet more money for a follow up visit to rectify the issues.

    Interestingly, the quote to repair the substandard work has a more expensive hourly rate from the initial contract, while the quoted cost of some minor materials to repair the failing system has been massively inflated from RRP (I've gone to a couple of plumbers merchants and investigated the products).

    Having discussed the project with alternative contract plumbers, drainlayers and plumbing manufacturers, it has also come to light that certain components of the system have been incorrectly specified and not used for the purpose designed. In fact, they have informed us that the system will more than likely fail and it's just a matter of time. Products have been used that are not fit for purpose and they have not been installed sufficiently to ensure a long life and reliably functioning system.

    Absolutely, totally, and without a doubt..... NOT RECOMMENDED.

    Rating by: Pete  |  Rating posted: 31st Aug, 2015  |  Contact: Oscar Walker  |  Job date: Aug, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    Pete31st Aug, 2015More details…