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Total Building Ltd in liquidation / Building Contractors in Maori Hill

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  • 0%
    "I am so humiliated and gutted that I employed this person - Ian Lockwood. EVERYTHING he said was lies! Total Building now operating as Southern building and interors is not a business anyone should use unless they want shoddy work, excuses and months of communication for nothing! Ian costantly uses his injuries and mental health issues as as excuse for not turning up. I felt sorry for him in the beginning and was so nice to him. sending him well wishes and compassion for his huge list of excuses and problems. What Ian didn't know is what was going on in my life, the terrible time I had experienced with loved ones dying and then he comes in and sabotages the achievable dream I had made for myself by doing a small reno in my house. I was trying to have small wins to bring some joy and income in to my home. He turned this in to a nightmare! He lied about items he had purchased which he had never even ordered! Everything he did needs to be redone ( an actual real builder has said it is the worst plastering job he has ever seen) and now I have lost my confidence and faith in people. So now my dream is put on hold or maybe even abandoned, while I try to heal after this terrible experience. Ian targets solo mums and whom he deems to be vulnerable people. Central Otago is a small community and us vulnerable people (who are actually strong) have each others backs. I have made some pretty cool new friends which is the only good thing to come from the misery of dealing with Ian for most of this year! Stop wrecking peoples lives and give up being a business man!""
    Rating by: Tash  |  Rating posted: 18th Jun, 2023  |  Contact: Ian Lockwood  |  Job date: May, 2023
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Tash18th Jun, 2023More details…
  • 0%
    "TOTAL.BUILDING - now trading as SOUTHERN BUILDING & INTERIORS LTD "I employed Ian Lockwood/ southern building and interiors to build a small deck for me. Starting date was agreed in march. Started out ok....then the excuses came rolling in. Promising to come to finish the job and just didnt show. Gave him too many chances. It was 9 months of stress and when he finally " finished the job" I got a registered builder to assess it because I felt it was sub standard work. And I was right. 3 things not to code initially ... and even now after getting someone to fix it they have found more problems. The deck wasn't even square ... The second step hadn't even been concreted in.. the post was sitting on top of old foundations. The side structure was just floating...the list goes on( see only some of the pictures I have taken). After an email to him asking for reimbursement so I could get it fixed ... I did manage to recoup the initial amount of the quote to fix his work ..it is going to cost alot more to fix than expected as there are more and more issues due to his terrible workmanship. I would absolutely NOT recommend him for any work. He is not fit to be trading in any capacity as a builder. Any contact with myself/ threatening messages and if you come near my property I will call the police. ""
    Rating by: Wanaka Home Owner  |  Rating posted: 19th Dec, 2022  |  Contact: Ian Lockwood   |  Job date: Dec, 2022
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Images
    Wanaka Home Owner19th Dec, 2022More details…
  • 0%
    "Yeah, what can I say that has not already been said. I got Ian to help with the construction of the deck. I had already put in the footings/foundations for the deck to a good level standard but wanted a super mint finish so (foolishly) got Ian to do the rest. He kinda did the framing and then never came back, thankfully I didn't give him much money but still probably lost a little out of it and had to call on the help of a reliable friend in the building business to help finish it off with me and fix up his mistake in the framing. Weird dude eh. He has done a lot of well below average work around Hanleys Farm as the suburb started to develop but a few of us have done our best to make sure no one uses him/ran him outta of the area. Even a building company used him to build their show home fences and had to get someone else in to pull it all down and do it again because it looked so bad and was not to the requirements of the suburb.

    Such a joke but also so sad he has ripped so many off. He had left a few tools, fencing supplies at the property for some reason, so i kept them!
    "
    Rating by: Dave  |  Rating posted: 16th Dec, 2022  |  Contact: Ian Lockwood  |  Job date: Mar, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Dave16th Dec, 2022More details…
  • 5%
    "I wish like everyone else here has seen this feedback before signing up with Ian Lockwood - trading as SOUTHERN BUILDING & INTERIORS LIMITED, Company Number 7169133. Have commissioned Ian to do deck & temporary steps, the temporary steps alone failed miserably to get our Code Compliance Cert. He took our 20% deposit, & didn't even start the job. All excuses having a surgery, or currently being in the ambulance - he emailed us that refund will be made in end of Oct now it's November & cannot get hold of him. Do not engaged with this person or his future ventures, not to be trusted. Now talking to FAIR GO about having his name & business put out there so people will be aware of this person/business! you can't keep ripping people off, has to stop! Also can't seem to find him on Master Builder Registry - RED FLAG!"
    Rating by: Donna  |  Rating posted: 7th Nov, 2022  |  Contact: Southern Building & Interiors - Ian Lockwood  |  Job date: May, 2022
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 20%
    Images
    Donna7th Nov, 2022More details…
  • 0%
    "Renovated our laundry into a bathroom .
    I spent most of my time chasing Ian to start , come back and finishing the job . The shower area was not square and has to get Ian back to fix two more times . Eventually the plumber got his builder to fix and shower was installed by plumber . The plumber was never reimbursed for approx $1000 , even though Ian said he would .
    The arguments I had to get the project finished was a daily battle .
    I have been in the plumbing supply industry most of my working career . This included major hospital , retirement villages, housing developments , and university project spanning 30 years .

    I have never struck a builder or tradesman that is this bad .

    Do not use this builder , he was aggressive to the plumber , and the plumbing company had to phone me to please explain why .

    DO NOT USE this builder .

    He will lie and blame his ex partner , my painter and the plumber.

    He doesn’t even hold s tradesman ticket for permits .
    "
    Rating by: Brent  |  Rating posted: 1st Mar, 2022  |  Contact: Ian Lockwood  |  Job date: Apr, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Brent1st Mar, 2022More details…
  • 15%
    "We employed Ian Lockwood to carry out landscaping and fencing on our new build, I cannot in good faith recommend him to anyone. We paid him in advance for materials and works we never saw, he dogged calls and emails, he owes us money for non completion & non-supply. Waited for months to hear from him and we have subsequently found out he owes the subcontractor used for our site a significant sum of money.
    Do not employ this man
    He is currently trading as Southern building and interiors
    "
    Rating by: vicky  |  Rating posted: 26th Feb, 2022  |  Contact: Ian Lockwood   |  Job date: Nov, 2021
    Communication: 0%  |  Quality: 30%  |  Reliability: 0%  |  Value: 30%
    vicky26th Feb, 2022More details…
  • 0%
    "We employed Ian Lockwood to replace the boundary fence we share with our neighbour. I certainly wish that we had of read feedback about him before we started! He proved himself to be unreliable, a lot of excuses and never completed the job. We have been left with no fence. He stopped replying to messages, emails and phone calls. We paid him a deposit for this job and will never see this money again. "
    Rating by: Megan  |  Rating posted: 14th Feb, 2022  |  Contact: Ian Lockwood  |  Job date: Dec, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Megan14th Feb, 2022More details…
  • 0%
    "We employed Ian Lockwood to carry out building work , we paid him 40% deposit up front and 3 months later he dropped off a few materials and then the excuses started coming in why he couldnt start he job.......his workmanship was substandard and he only completed about 1/10 th of the work. Excuse after excuse !! ( and we thought we had heard them all ) In the end we had to employ another builder to finish the job AND we are out of pocket from the work he had done. .We wish we had read all the other feedback from others regarding him on this site first. there is a good message here... DONT USE HIM !!"
    Rating by: Lindsay  |  Rating posted: 4th Oct, 2021  |  Contact: Ian Lockwood  |  Job date: Oct, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Lindsay4th Oct, 2021More details…
  • 3%
    "Ian Lockwood was hired to do a couple of smaller jobs at our place. He showed up for the first week and completed some work (after us paying 50% upfront deposit for both jobs) and then the issues started. Started dodging our phone calls, saying he would be there but then not even showing up with no explanation as to why. He'd drop off some materials and just started making excuses as to why he wasn't on site but would never call to advise what was happening or where he was. This went on for weeks. The little work that was completed was sub-standard and would have taken another builder only a couple of days to complete

    His new company is "Southern Building & Interiors Ltd' so be wary of that company and any adverts for it on Facebook and Dunedin pages. Do not use him...period.
    "
    Rating by: Jay  |  Rating posted: 23rd Jun, 2021  |  Contact: Ian Lockwood  |  Job date: May, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 10%
    Jay23rd Jun, 2021More details…
  • 0%
    "Ian ripped us off with lots of money and not paid plumber and electrician. We got lawyer involved but he hasn't paid us money back.
    Stay away from him if you don't want to lose your money. His communication is very aggressive and not nice to work with. He has also changed his companies name to southern building ltd. Watch out this guy!
    "
    Rating by: Jid  |  Rating posted: 9th Apr, 2021  |  Contact: Jid  |  Job date: Apr, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Jid9th Apr, 2021More details…
  • 0%
    "Ian was totally unreliable, substandard workmanship, ripped me off financially, didn't finish the job, I paid him for the plumber and the plumber has not been paid etc, etc. Don't go near him!"
    Rating by: Debbie  |  Rating posted: 1st Feb, 2019  |  Contact: Ian Lockwood  |  Job date: Feb, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Debbie1st Feb, 2019More details…
  • 0%
    "We paid Ian Lockwood from Total Building a substantial deposit to build a deck. Ian originally agreed to have the deck completed prior to Christmas but there were repeated excuses as to why he was unable to commit to a start date, when it became apparent that he would not be able to complete the work by Christmas we requested a full refund of our deposit which Ian agreed to. After even more excuses, missed deadlines and only drip feeding part of the money back Ian has now stopped answering our phone calls and will not reply to emails, texts or messages on Facebook. As appears to be the case with other reviewers on this site we will now also be lodging a claim with the Disputes Tribunal in an attempt to recover our money."
    Rating by: Kelly   |  Rating posted: 11th Jan, 2019  |  Contact: Ian Lockwood  |  Job date: Dec, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Kelly 11th Jan, 2019More details…
  • 100%
    "Hi

    Happy with work completed and are getting more work completed "

    Rating by: Jason  |  Rating posted: 18th Dec, 2018  |  Contact: Jason  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jason18th Dec, 2018More details…
  • 0%
    "NOTE: Ian Lockwood's company Total Building Ltd has gone into liquidation in August 2018.
    He is now a director of and trading as Total Building 2017 Ltd. However, it appears that his business practices have not improved at all.
    Recently we contracted him to do a patio for us. He only ever came once, and then dropped off a few supplies. Since then we haven't seen him at all.
    Ian Lockwood replied to our message to see what was happening, saying that he had decided not to do any of the work he said he would do here in Invercargill, and he'd be refunding everyone. As we had paid him a substantial deposit, we were pleased to think that, as we had hired him in good faith for a job well done this was an excellent solution.

    Since then however, there has been no refund, and no replies to our phone calls and messages.

    We are not impressed! As pensioners we cannot afford to just toss away a large amount of money to this fellow who is able to drive around in a nice new truck!

    In our opinion this fellow is completely unreliable, untrustworthy and certainly not one to recommend to anyone!
    "
    Rating by: Yvonne  |  Rating posted: 12th Nov, 2018  |  Contact: Ian Lockwood T/A Total Building Ltd  |  Job date: Nov, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Yvonne12th Nov, 2018More details…
  • 0%
    "Ian quoted for a small job building a retaining wall. He told us he needed the money up front as he had been ripped off before. We gave him $2000.00. He did not complete the work and left it half finished. He made multiple promises he would come out when we rang him but never turned up. This carried on for two months. He was constantly on his phone when he was at work. Absolutely appalling workmanship. We are heading to the small claims court."
    Rating by: Nigel  |  Rating posted: 2nd Nov, 2018  |  Contact: Ian Lockwood  |  Job date: Sep, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Nigel2nd Nov, 2018More details…
  • 38%
    "Ian was the worse trade man that I had ever had. Not reliable, didn�t keep the promise... totally regretted to have him"
    Rating by: Wong  |  Rating posted: 26th Aug, 2018  |  Contact: Kai  |  Job date: Aug, 2018
    Communication: 30%  |  Quality: 50%  |  Reliability: 20%  |  Value: 50%
    Wong26th Aug, 2018More details…
  • 0%
    "I engaged Ian to carry out deck replacement for my house. We had verbal agreement that we make instalments payment each month and he complete the work in March 2018. He constantly delay the work for his personal reason : childcare, partner away, injury etc... from March until June 18 he only did 20% of the work whereas we already paid 62% of the quote. We constantly asked him when the work started again. He failed to provide clear tax invoices for our payments and ignore when we asked for tax record. He demand further payment before coming on site again and used threatening behaviours and racist language to demand further payment - He is a totally unprofessional, negligent in his work and aggressive .We asked him for a schedule of the work he said " he does not have one at the moment". We have to end up hire another builder to take over the work and file a Tribunal case against him and his company. My new builder is so great to work with - they are polite and carry out the work as per schedule.

    Everyone should stay away if you don't want to loose your money
    "
    Ian responded:
    "Hi These are people who could afford to pay the bill, or even the deposit in full, left to go over seas, the property manager highlighted his concern for us getting paid prior to starting and his site terminated there contract, the property is an absolute shambles, damp wet accomodation with no insulation, it was us who terminated the contract"
    Rating by: Crystal   |  Rating posted: 25th Jul, 2018  |  Contact: Ian Lockwood  |  Job date: Mar, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Crystal 25th Jul, 2018More details, one reply…
  • 10%
    "Ian Lockwood of Total Building Limited was engaged to replace panels on our deck. He did an appalling job and three panels blew down within three months. He hasn't responded to requests to repair or, finally, repay, so we took him to the Disputes Tribunal in December, which has ordered him to repay the full amount. The Tribunal judgement said "The quality of work fell so far below what would be expected of a reasonably competent builder (or, for that matter, a reasonably competent handyperson) that this failure to comply with the CGA (Consumers Guarantee Act) guarantee was of a substantial character."

    I absolutely regret our involvement with him and hope others can learn from our experience.
    "
    Rating by: Barbara   |  Rating posted: 15th Jan, 2018  |  Contact: Ian Lockwood  |  Job date: Apr, 2017
    Communication: 20%  |  Quality: 0%  |  Reliability: 20%  |  Value: 0%
    Barbara 15th Jan, 2018More details…
  • 100%
    "Hi,
    We used total building and developments to carry out the removal of our existing deck and supply a new one and build a new front fence, we found Ian and the team to be all round professionals from there appearance to daily cleaning of there site, there work was more tha what we expected and are looking at getting further work done.
    "
    Rating by: Lois  |  Rating posted: 22nd Jul, 2015  |  Contact: Ian  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lois22nd Jul, 2015More details…
  • 100%
    "First class job, maticulous workmanship and great person to deal with would recommend highly"
    Rating by: jodie  |  Rating posted: 25th May, 2015  |  Contact: ian lockwood  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    jodie25th May, 2015More details…