Total Roofing - Wellington / Roofing Contractors in Te Horo

• 100%
  "Thanks team total roofing !!

  Couldn’t be more happier with the service and finished product from Chris and his team .
  From the moment I called Chris he was on to it and got the quote through promptly. On the scheduled day Malcolm and his well presented team turned up explained what there plan was for the week to get our old villa scaffolded and roofed . They got it done quick sharp leaving the site clean every evening as we have kids they made sure there was no old materials left around… the property which was a worry for me at first but the team put my worries at ease . My husband looked over the job and was super impressed with the finished product and workmanship that went in to it. We will be recommending them to our friends and family.
  
  Thanks again team much appreciated!"

  Rating by: Katie  |  Rating posted: 27th Feb  |  Contact: Chris  |  Job date: Feb, 2024
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Katie•27th Feb•More details…
• 100%
  "Chris was really easy to deal with and highly communicative and organised. There was a minor issue, and it was resolved without question within the week. Everything went smoothly and the site left clean and tidy. Highly recommend."

  Rating by: Paulene  |  Rating posted: 30th Jan  |  Contact: Chris  |  Job date: Dec, 2023
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Paulene•30th Jan•More details…
• 100%
  "Chris from Total Roofing was easy to deal with and professional from start to finish. The team were great and did whatever it took to get the job done by the deadline (house sale situation) and communicated from start to finish. Would highly recommend this company for any roofing needs! "

  Rating by: Emma  |  Rating posted: 4th Oct, 2023  |  Contact: Total Roofing  |  Job date: Aug, 2023
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Emma•4th Oct, 2023•More details…
• 100%
  "Malcolm & the Team from Total Roofing did a great job on the roof during my house renovation. I was impressed by his conscientious approach to their work. Very helpful and friendly to deal with and the attention to detail was quite noticeable with the finishing. Will definitely recommend Total Roofing to anyone who wants to re-roof their home- Thanks again guys"

  Rating by: Bryan  |  Rating posted: 6th Sep, 2022  |  Contact: Malcolm  |  Job date: Aug, 2022
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Bryan•6th Sep, 2022•More details…
• 100%
  "Well that went so much better than I thought it was going to!!

  Great company, a great team of guys who carried out the work in super fast time.

  Now I have a great roof (without all the leaks of the old one)

  Thank you Total Roofing"

  Rating by: Anne  |  Rating posted: 2nd Jun, 2022  |  Contact: Chris  |  Job date: May, 2022
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Anne•2nd Jun, 2022•More details…
• 100%
  "We had Total Roofing re-roof our rental property
  The team lead by Malcolm, were great!!
  They turned up when they said they would & worked so efficiently & conscientiously.
  The job was completed & all tidied up in 2 days, Fantastic
  "

  Rating by: Tina  |  Rating posted: 28th Feb, 2022  |  Contact: Chris Marer  |  Job date: Feb, 2022
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Tina•28th Feb, 2022•More details…
• 100%
  "Chris and his team are great to deal with! Perfect communication, efficient service, great quality, very competitive price! The guys that did the work were all very kind, respectful, and got the job done quickly! Would 100% recommend and will use in the future! "

  Rating by: Lizzy  |  Rating posted: 13th Oct, 2021  |  Contact: Chris and team  |  Job date: Oct, 2021
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Lizzy•13th Oct, 2021•More details…
• 100%
  "Look no further, this is the team that will do what you want as you want it. Chris came when he said he would, his estimate was spot on and his team is lovely, kind to deal with, happy, efficient and good at what they do. We hit a snag (naturally) because our old forties house had some inventive roofing arrangements attached which created a problem for attaching the guttering. This required some problem-solving which Chris worked through and conquered. He could have ignored it and just got the… guttering attached with a gap and a problem for us later (which others had done). I was very impressed that he put himself out to get the right result and he is the best I've known for communication and keeping you in the loop. Very, very happy and would recommend the team to everyone."

  Rating by: Clare  |  Rating posted: 8th Aug, 2021  |  Contact: Chris Marer  |  Job date: Jul, 2021
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Clare•8th Aug, 2021•More details…
• 100%
  "We have just had out 1960's home in Paparangi re-roofed by Total Roofing. WOW!!

  We contacted Total Roofing, had a quote within 4 days. As we were expecting our first Child, Chris managed to squeeze our job in at short notice.
  Two weeks later Malcolm and his Team of very enthusiastic bunch of guys turned up and got stuck in, and boy did they move fast. 2 days later they were gone!!

  They worked so efficiently & were very conscientious, making sure everything was left clean &… tidy.
  
  Would have no hesitation in recommending Total Roofing"

  Rating by: Peter  |  Rating posted: 22nd Mar, 2021  |  Contact: Malcolm & His Team  |  Job date: Mar, 2021
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Peter•22nd Mar, 2021•More details…
• 0%
  "Worst experience in my life. Was promised three week wait in September when I agreed totnhe quote, well that didn't happen. Numerous phone calls about how many other contracts he has hense the delay, come December two hour notice of the scaffolding arrival on a Saturday. When roof actually goes on there are holes and screws showing everywhere that took weeks to settle up because apparently that's my fault that holes and screws are showing. The final straw for me was I noticed a section of my… guttering was backing up since replacement, discovered a clump of 50 screws causing the blockage, even though our email agreement was all screws would be rounded up that I couldn't reach (because they were everywhere on my clear roof, a box of screws was even left on the roof!) and verbally was told they would clear gutters as part of the roof replacement when discussing replacement. Roofing paper was left all over the yard along with chunks of roofing iron that were discovered by bare feet (and lots of screws). Awful to deal with, blames the houseowner for issues, awful service, you certainly arent a priority (I always heard over and over about all the other contracts that they were busy with). And worst the part of the roofing that leaked wasn't replaced so I still need to find a roofer for this because I was done with dealing with the company and no trusted their ability to tackle the flat roof part. This should have been the first section done. Also cigarette butts were left everywhere, disgusting."

  TOTAL ROOFING responded:

  "99% of the time things go to plan, but unfortunately, sometimes they do not. Customer service is something that we take very seriously and constantly try strive to achieve. When we entered into a contact with this client, we had also just been awarded another very large contract elsewhere, this was explained to all our clients that this might cause some minor delays and most excepted this, but not all... To relieve this pressure, we temporarily hired another team of contractors, a decision we would soon regret. Although we checked on them regularly, their workmanship wasn't up to our usual high standard, their contract with us was terminated and our A--Team carried out the remedial work required for this client. We had this work independently inspected by a member of the Roofing Association and it was found to be of a "Very High Standard" I sincerely apologise that the customer experience for this client wasn't up to their expectations, but they will have many years of trouble free service from the new roof that we supplied As a wise person once said, "It is the Putting Right that counts""

  Rating by: Melissa  |  Rating posted: 14th Mar, 2021  |  Contact: Chris and his cowboy contractors  |  Job date: Dec, 2020
  Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%

  Melissa•14th Mar, 2021•More details, one reply…
• 100%
  "Chris & his team have just completed putting a new roof on our Johnsonville Villa.

  Despite the very unsettled weather, they completed it a very timely fashion.

  They left our property tidy and neat, they were polite & very hard working.

  Many thanks"

  Rating by: Natasha  |  Rating posted: 23rd Dec, 2020  |  Contact: Chris  |  Job date: Dec, 2020
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Natasha•23rd Dec, 2020•More details…
• 100%
  "We used Total Roofing to re-roof our home in Ngaio and have nothing but praise for there professionalism.

  Chris was great to deal with & the Team of guys, Led by Malcolm were great to have around, they really seem to enjoy their work.

  10 out of 10 Total Roofing"

  Rating by: Sally  |  Rating posted: 26th Jul, 2020  |  Contact: Chris  |  Job date: Jul, 2020
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Sally•26th Jul, 2020•More details…
• 100%
  "What fantastic service!!
  My wife & I are expecting our first baby. We moved into our new house just at the end of lockdown, we knew that it needed a new roof and needed it done fast.
  We contacted Total Roofing & Chris came around the same day, quote arrived the next day. Chris promised us that we could get a new roof the very next week.
  The price was better than the three other quotes we got & true to his word the new roof was completed in double quick time by a very friendly… team of guys.
  
  We now have a watertight home for our new arrival.
  
  Many thanks :)"

  Rating by: Nick  |  Rating posted: 1st Jul, 2020  |  Contact: Chris  |  Job date: Jun, 2020
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Nick•1st Jul, 2020•More details…
• 95%
  "My neighbours had used Total roofing and I found them responsive when I asked for a quote for a colour steel re-roof and chimney removal.

  I was pleased with the quote for a colour steel as it was the most competitive but also it had a good amount of clear information in it. Chris was also happy to answer various questions I had.

  I only had to wait a few weeks once the quote was accepted and the re-roof and chimney removal didn't take long considering it was mid-winter with some rough… weather.
  
  The workers were respectful and kept me informed with what was happening as best they could.
  
  There was a minor bit of damage as the scaffolding went up and another nick to some glass when coming down. The first item I noticed and there was no quibble about fixing it. Chris called me about the second item before I had a chance to call him. Letting me know replacement glass was in hand and a glazier would be calling me. They also happily accommodated a couple of requests I had.
  
  So, not only does the actual roof look great the service was even better."

  Rating by: Jane  |  Rating posted: 26th Jul, 2018  |  Contact: Chris Marer  |  Job date: Jun, 2018
  Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%

  Jane•26th Jul, 2018•More details…
• 100%
  "Fantastic work. Amazing work and great value for money. "

  Rating by: Iain  |  Rating posted: 2nd Jun, 2018  |  Contact: Chris  |  Job date: Jun, 2018
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Iain•2nd Jun, 2018•More details…
• 100%
  "I would have no hesitation in recommending Total Roofing to anyone who is considering reroofing their house. They were easy to communicate with and did a great job."

  Rating by: Gavin Rodley  |  Rating posted: 9th May, 2018  |  Contact: Chris Marer  |  Job date: May, 2018
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Gavin Rodley•9th May, 2018•More details…
• 100%
  "We had a great experience with Chris and his team - the only company that got back to us, a short wait for the work to get done, and a good value price. Couldn't be happier to recommend them to others. "

  Rating by: Clare  |  Rating posted: 12th Oct, 2016  |  Contact: Chris  |  Job date: Oct, 2016
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Clare•12th Oct, 2016•More details…
• 73%
  "We initially found Chris\'s communication great. He responded promptly and got the work done in the tight time frame we provided. They were also very affordably priced. We have had a couple of issues with the roof. The first (a leak around an old pipe and a difficult area to roof) was fairly easy to get sorted after a couple of phone calls. The second (a leak around a chimney) took a number of phone calls from us and our builder to get sorted and I felt communication could have been better."

  Rating by: Molly  |  Rating posted: 28th Oct, 2014  |  Contact: Chris Marer  |  Job date: Nov, 2012
  Communication: 50%  |  Quality: 60%  |  Reliability: 80%  |  Value: 100%

  Molly•28th Oct, 2014•More details…
• 100%
  "The guys did a really awesome job. They let you know exactly what they were doing. They were very friendly and great to deal with. The roof looks so good, like a different house almost :-) I wouldn't hesitate in recommending them to friends and family. "

  Rating by: Mandy  |  Rating posted: 1st Aug, 2014  |  Contact: Bernard, Keith, Dallas and Keanu.  |  Job date: Jul, 2014
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Mandy•1st Aug, 2014•More details…
• 85%
  "Chris was the only roofing company that returned my call (I left messages/queries with four). Chris came around quickly and as it was a leak in the roof we were having issues with, gave us some advice on how we could fix it ourselves. No charge for that callout. Chris was polite and very easy to talk about the situation with. We followed the advice which unfortunately did not fix the leak completely (but did lessen it). Chris then investigated several repair options for us, and provided a… quote quickly for the option we selected. Despite being busy all communication was quickly responded to, and Chris managed to get his team up to complete the job very promptly. The repair is tidy (the iron is even colour matched!), and has completely fixed the leak. We are more than happy with all aspects of the repair carried out and would not hesitate to recommend Total Roofing. Many thanks to Chris and his team."

  Rating by: Tracy  |  Rating posted: 29th May, 2014  |  Contact: Chris  |  Job date: Apr, 2014
  Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%

  Tracy•29th May, 2014•More details…
• 100%
  "I got four quotes and Total Roofing's was well set out on one page with all the required information. I didn't have to read my way through pages of small print. The quote was done as soon as possible after I contacted Chris and communication was excellent at all times.

  Their price was the most reasonable.

  The weather deteriorated half way through the job but even that didn't cause any problems. The work site was left clear of rubbish.

  I would be happy to recommend Total Roofing… to anyone."

  Rating by: Anne  |  Rating posted: 29th May, 2014  |  Contact: Chris Marer  |  Job date: May, 2014
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Anne•29th May, 2014•More details…
• 100%
  "I just got my roof replaced by Total Roofing and I must say I am most happy with the result. I am the worry type but Chris has been really reassuring and answered my loads of questions patiently. The price is very competitive and the work was done to my utmost satisfaction. I have nothing to say but praises to Bernie and his team. Job really well done."

  Rating by: Cecilia  |  Rating posted: 23rd Apr, 2014  |  Contact: Chris  |  Job date: Jan, 2014
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Cecilia•23rd Apr, 2014•More details…
• 100%
  "Nothing but good things to say about Chris Marer and his Team. Would recommend to anyone looking at roofing services.

  Lightning fast turnaround on getting a quote, Chris was excellent to deal with and we knew that he was the right man for the job as soon as we met him.

  The quote was really competitive, workmanship was excellent, these guys run a tight ship - site was tidy at all times and they even had a laugh with my (very interested) toddler that asked about 500 questions a day! All… work completed in 3 days even with a bit of dodgy weather arriving on us."

  Rating by: Aimee  |  Rating posted: 8th Oct, 2013  |  Contact: Chris Marer  |  Job date: Jul, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Aimee•8th Oct, 2013•More details…
• 100%
  "Chris and his team headed by Bernard completed a very professional re-roof on my house. They willingly did a few small extra jobs while the roof was off. They also kept the site tidy and cleaned up well when the job was completed.
  Communication from Chris was excellent."

  Rating by: Peter  |  Rating posted: 18th Jun, 2013  |  Contact: Chris Marer  |  Job date: Apr, 2013
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Peter•18th Jun, 2013•More details…
• 100%
  "Total Roofing undertook an urgent job of reroofing our 100 year old Thorndon house. This was not an easy task with a lot of fiddly pieces and the need to address issues that arise with older houses such as things not being as straight as they once were. The resulting job is fabulous and I am very pleased to recommend Barnards team - Ben, Dean and Dalkeith; they were polite and easy to have around. They also did a superb job of cleaning up after themselves. Communication was good and working in… with the other contractors was well handled.
  
  A good experience.
  
  Cheers"

  Rating by: Sue   |  Rating posted: 22nd Jan, 2013  |  Contact: Chris Marer  |  Job date: Jan, 2013
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Sue •22nd Jan, 2013•More details…
• 83%
  "We were very happy with Total Roofing\'s service and with the job they did. They are honest and reasonable and great to deal with. We had heard some horror stories about roof jobs so we can recommend Total Roofing to anyone who wants peace of mind, good service and value. Thanks!"

  Rating by: Jeannine  |  Rating posted: 15th Aug, 2012  |  Contact: Chris Maher  |  Job date: Aug, 2012
  Communication: 90%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%

  Jeannine•15th Aug, 2012•More details…
• 100%
  "I was extremely impressed with the service from Total Roofing. Their quote was competitive and came in on price. The communication with Chris was clear and regular and the job (re-roofing) was completed within three and a half days. Highly recommended. "

  Rating by: Pavan   |  Rating posted: 12th Mar, 2012  |  Contact: Chris Marer  |  Job date: Feb, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Pavan •12th Mar, 2012•More details…
• 98%
  "very happy with roofing contractor especially Bernie and his team Ben,Shane"

  Rating by: Henry And Glad Child  |  Rating posted: 10th Feb, 2012  |  Contact: Chris Mayer,(Contractors)Bernie, Ben,Shane  |  Job date: Feb, 2012
  Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%

  Henry And Glad Child•10th Feb, 2012•More details…
• 100%
  "Hi,

  We cannot fault the service we received from Chris Marer of Total Roofing. Great communication and very competitive pricing. Very prompt and kept us informed of his timing as to when he would start the job,

  Excellent all round,"

  Rating by: Yasmin  |  Rating posted: 24th Dec, 2011  |  Contact: Chris Marer  |  Job date: Nov, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Yasmin•24th Dec, 2011•More details…
• 98%
  "The owner was slightly delayed however he called to let me know he was caught in traffic - the job was done faster than we anticipated and right on the $. Old school service & reliability are a rare commodity these days"

  Rating by: Peter   |  Rating posted: 24th Apr, 2011  |  Contact: Chris  |  Job date: Apr, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%

  Peter •24th Apr, 2011•More details…
• 100%
  "The team from Total Roofing were great. Easy to talk to and gave an excellent service. Total Roofing had re=roofed 2 homes in our small close and came with excellent recommendations. We would not hesitate in recommending Total Roofing to anyone wanting to re-roof their home. Great guys. great service and competitive pricing. Thanks Chris, great job."

  Rating by: Doreen  |  Rating posted: 19th Nov, 2010  |  Contact: Chris Maher  |  Job date: Nov, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Doreen•19th Nov, 2010•More details…
• 100%
  "They have just completed my roof and have done a fantastic job, they titied up the mess each day they were here and Chris has been really great to deal with. I would rate Total Roofing 10/10. Thanks Minar "

  Rating by: Minar  |  Rating posted: 23rd Aug, 2010  |  Contact: Chris Marer  |  Job date: Aug, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Minar•23rd Aug, 2010•More details…
• 100%
  "What a pleasure to find a trustworthy trademan. My wife & I knew right from the first phone call that Chris was our man.
  A great phone manner, great advise & top service. Turned when he said he would, quote arrived witin two days!
  When the guys turned up to do the job, they were polite & easy to get on with and very friendly towards our kids!!
  The job was completed in two days! WOW! Followed up with a great clean up.
  It was great to deal with such an honest & professional… company!"

  Rating by: Timothy  |  Rating posted: 15th Jun, 2009  |  Contact: Chris Marer  |  Job date: May, 2009
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Timothy•15th Jun, 2009•More details…
• 100%
  "We got a number of quotes to get out roof replaced. Total Roofings quote was very competitive, and dealing with Chris Marer was a pleasure - this is what swung us towards accepting their quote.

  The job was done extremely quickly and to a very high standard. I would not hesitate in recommending Total Roofing. My neighbours son also used Total Roofing and recommended them to us (after we had accepted the quote).

  "

  Rating by: Sean  |  Rating posted: 10th Jun, 2009  |  Contact: Chris Marer  |  Job date: May, 2009
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Sean•10th Jun, 2009•More details…
• 100%
  (no comment)

  Rating by: Colin  |  Rating posted: 15th Mar, 2007  |  Contact: Chris Marer  |  Job date: Jan, 2007
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Colin•15th Mar, 2007•More details…

Unauthenticated ratings (1)

• 100%
  "Great job! Great communication and quick quote turnaround (that was cheaper than others!).
  They did the roof at a pretty miserable time of year weather wise, so it took a few days to finish, but the guys always left the roof water tight and secure each night when they left. Impressed with how thorough they were with seeing the job through (we needed special screws for part of the roof) and they showed up on a weekend when the weather was good to finish it off.
  "

  Rating by: Jacqui And Tom  |  Rating posted: 15th Apr, 2011  |  Contact: Steve  |  Job date: May, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Jacqui And Tom, 15th Apr, 2011•More details…