Varcoe Airconditioning & Heat Pumps / Air Conditioning & Refrigeration in Papakura Central

  • 88%
    "I was so pleased with this company from start to finish was a positive experience. The installation boys were amazing they were friendly and polite and cleaned up after themselves. Our heat pump works beautifully Thank you so much to the team at Varcoe."
    Rating by: Maureen  |  Rating posted: 4th Jul, 2019  |  Contact: Tim  |  Job date: Jul, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 90%
    4th Jul, 2019More details…
  • 100%
    "I used Varcoe due to a referral and I was very pleased that I did.

    They worked through a tricky installation and offered a much better solution than other air conditioning companies. No ugly install!

    Nothing was a problem.

    Thank you Varcoe!"

    Rating by: Karen   |  Rating posted: 28th Jun, 2019  |  Contact: Tim  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Jun, 2019More details…
  • 100%
    "I was completely satisfied from the get go with Kenneth - from the quote to the job he carried out - installing a new heat pump - 100% happy! Kenneth also went the extra mile to help me with a change of light bulb - something I couldn't do myself and he did it graciously. I would 100% recommend Kenneth and his company. Thank you so much."
    Rating by: Dawn Bueno  |  Rating posted: 25th Aug, 2017  |  Contact: Kenneth Varcoe  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Aug, 2017More details…
  • 100%
    "We hired Varcoe to install a central heating and ventilation solution to retrofit into our new house, and I will absolutely recommend them to anyone. The whole team, including the managing director Tim, was a pleasure to deal with and they showed a high level of professionalism in every step of the process: from quoting, solution proposal and installation to the final inspection. Kenneth, who is part of the sales team, does not work on a commission basis, and not only quickly and accurately understood our needs but was also very mindful of us getting the best value for our money without compromising the quality and/or undersizing the unit that we needed for our property. The solution proposed was price competitive with other companies that I requested quotes from. Also equally important was that Varcoe's lead time was 1 week, whilst the earliest lead time I could get from the other company was a month. Moreover, during the installation process the team in charge was great to deal with, very respectful with us and caring for our property, and proactively involved us in the decision processes as it was required. We are incredibly happy we chose Varcoe for this big project and with our new central heating and ventilation system! I highly recommend Varcoe!"
    Rating by: Yanina  |  Rating posted: 15th Feb, 2017  |  Contact: Kenneth Bate and Tim Fawdry  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Feb, 2017More details…
  • 100%
    "All sorted, we can sleep now. Thanks for the great A+ job and spot on quote."
    Rating by: Karen  |  Rating posted: 7th Feb, 2017  |  Contact: Tim Fawdray  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Feb, 2017More details…
  • 100%
    "I recently used Varcoe Refrigeration to install a air conditioning unit in my home. I couldn't fault them! From the moment I called to book the quote to the final install it was a smooth and easy process. Thanks Tim and the Team!"
    Rating by: Hannah   |  Rating posted: 16th Jan, 2017  |  Contact: Tim Fawdray  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Jan, 2017More details…
  • 100%
    "We had a really GREAT experience - I'm not agreeing with the persons comment below as he removed the comment from a similar page where we also left our comments!

    Guys were on-time- didn't leave a mess, were polite and friendly and although we were informed they were busy they couldn't of done enough for us!"

    Rating by: Andrew  |  Rating posted: 19th Feb, 2016  |  Contact: Andrew  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Feb, 2016More details…
  • 100%
    "Great company.

    We were recommended this company from our electrician who had used them to install their heat pump. Reon came around and gave us his recommendations, we also had a quote from 2 more companies. Varcoe wasn't the cheapest but I believe we got the best product as another company was making promises on their product that were not true. Reon was great as I emailed him numerous times with questions and he was very effective at responding and answering in detail to give me confidence in what we were going to have installed (ceiling heat pump in our kitchen living area and bedroom wall heat pump).

    Instillation went well and was stress free. However our ceiling heating in the kitchen wasn't that effective (we can't close this area off), so Reon popped back to record what was happening and then happily replaced the unit for a bigger size. We are very pleased with our heating system, the service was great including promote follow up to my concern and now we have a lovely warm house:).

    Rating by: Sabrina  |  Rating posted: 23rd Jun, 2014  |  Contact: Reon Higgins  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Jun, 2014More details…
  • 25%
    "Poor communication and after sale service.
    They came down to check a fault on our heat pump without any warning on callout charges.
    Rating by: Ramassh  |  Rating posted: 4th Dec, 2013  |  Contact: Paul Varcoe  |  Job date: Nov, 2013
    Communication: 50%  |  Quality: 50%  |  Reliability: 0%  |  Value: 0%
    4th Dec, 2013More details…
  • 98%
    "I was very happy with the quote and installation that Varcoe did. They sized the unit excellently for the large lounge we have. I had already done a lot of research with various heatpumps and what Reon suggested was exactly what I\'d read and been told from other installers. I mentioned that I wanted a seperate power run from the mainboard as our house has old wiring, and they said that would be fine. They also followed up the the EECA heating grant on our behalf. The installation guys came round a little late (due to traffic) and the electricians turned up a few hours after that. The power was installed quickly, and the outside and indoor units were installed perfectly. The installers went through the heatpump remote with me and gave me some recommendations on how best to use it. Very impressed with the company and will be recommending it to my friends."
    Rating by: Terry  |  Rating posted: 4th Apr, 2012  |  Contact: Reon  |  Job date: Mar, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Apr, 2012More details…
  • 100%
    "Tim sorted our heating problems, took his time, great advice and no pressure. Now that our baby son can sleep through the night regardless of the temperature, I sleep easier at night too. My sanity thanks you!"
    Rating by: Karen  |  Rating posted: 16th May, 2011  |  Contact: Tim  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th May, 2011More details…
  • 100%
    "Great business to deal with. Cleaned out all the dirty stuff in my pipes so that the airconditioner wouldn't leak. Cleaned up the mess cause by my blocked pipe."
    Rating by: Jason  |  Rating posted: 13th Apr, 2011  |  Contact: Paul  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Apr, 2011More details…
  • 100%
    "Great job done by the Varcoe guys.\r\nWe have four heat pumps in our building (last two installed by the guys at Varcoe) \r\nThe last ones installed by the Varcoe guys are the best by far. \r\nWe wouldn\'t hesitate to recommend these guys to anyone. \r\n\r\nQuick, easy to deal with, great looking install.\r\n"
    Rating by: Dan  |  Rating posted: 26th May, 2010  |  Contact: Paul  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th May, 2010More details…
  • 50%
    "Had a consultation from Tim,who seemed very professional.We agreed on where the heat pumps were going to be installed and a time frame for installation to be done,we have a very ill child so this was important to us.The installers arrived and rang me at work to ask if they could place the heat pump in a different position, as they would have to cut a hole in the shelf.As this had not been a problem at the time of consultation with Tim,I said no, that we would like it placed where we had agreed,and gave them the reasons for the positioning of the unit where we had agreed.The installer replied "leave it to me",which I took to mean that it would be placed where originally agreed.

    On arriving home I was upset to see that they had placed the unit where it was easiest for them,in the corner of the room.It is great if you like to stand in the hallway where the majority of the heat flows to,but not so great if you want to sit on the couch and watch tv.

    Upset, I rang Tim first thing Monday morning.After hearing a range of excuses I left him in no doubt as to how I felt,to which he replied that he didnt appreciate been spoken to in that way.Seeing that I wasnt getting anywhere, I ended the call.While in hindsight I could of handled the situation better,I feel that attempting to fob me off, when I had a legitimate complaint and had paid them cash as soon as the job was finished,leaves a lot to be desired of the way they treat their customers.If you use this company, please make sure you hold back payment until you are satisfied with their service,a mistake I will not make again no matter how professional the people seem.
    Rating by: Alan   |  Rating posted: 4th Jul, 2009  |  Contact: Tim Fawdry  |  Job date: Jun, 2009
    Communication: 20%  |  Quality: 20%  |  Reliability: 80%  |  Value: 80%
    4th Jul, 2009More details…

Full name of the contact person undertaking the work on behalf of this business

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder. This email address will NOT be published on, provided to this business or made available to third parties

Please confirm your email

Write about your experience. The more information and details you give, the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Check this box if you wish to receive occasional news and prize emails from