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Vital Plumbing LTD / Plumbing & Heating in St Heliers

  • 63%
    "Mike did a really good job of moving and installing a new outside hot water cylinder for us. However he cut the water off to the kitchen knowingly without communicating this to us. When challenged on this he was abusive to me. Not what you expect when he has caused an issue in his field of expertise.
    Very disappointed he set us back more in time and effort. Would definitely not use again!
    Michael North responded:
    "After arranging a Hot water cylinder install at a very competitive price and installing it to a high standard as requested. However after I emailed my invoice 4 weeks after the job was completed I got a rather nasty reply (not sure why anyone didn't call straight away?) I phoned straight away to try and explain the reason for disconnecting the redundant pipe work hanging in the cupboard, but was shouted over and could hardly get a word in, and to say I was abusive is a flat out Lie. The husband was obviously a "handyman" judging by his newly installed toilet that was leaking under the house! and I had made it hard for him to re route the plumbing himself. Some people just have a chip on there shoulders. Please Ignore "
    Rating by: Brigitte   |  Rating posted: 11th Jun, 2015  |  Contact: Michael North  |  Job date: May, 2015
    Communication: 0%  |  Quality: 70%  |  Reliability: 100%  |  Value: 80%
    Brigitte 11th Jun, 2015More details, one reply…
  • 100%
    "Emergency call out - patio tiles had been lifted ready for a plumber who hadn't been organised! Phoned Mike in a rare state of panic - he turned up within 30 minutes and fixed the leak quickly, efficiently and effectively - left the faulty section in a carton so I could check it when I got home - and the charge was really reasonable. Couldn't have asked for more - Mike was great to deal with, responded quickly and did a good job without charging the earth. Thanks mate - I'll be spreading the word around!"
    Rating by: Sue  |  Rating posted: 6th Feb, 2015  |  Contact: Mike North  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sue6th Feb, 2015More details…
  • 100%
    "Mike went out of his way to fit us into his schedule because we had a leak. He turned up quickly, fixed the leak efficiently, and was pleasant to deal with. The work was also very reasonably priced. I wouldn't hesitate to use Vital Plumbing again. "
    Rating by: Natasha  |  Rating posted: 11th Sep, 2014  |  Contact: Mike  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Natasha11th Sep, 2014More details…
  • 95%
    "First class service. Michael is very personable, prompt and conscientious. He attended to a persistent problem with roof flashings that has been causing water ingress in my commercial building for some time and all present indications are that we finally have the problem ( which has defeated other tradesmen before) fixed for good."
    Rating by: Matthew  |  Rating posted: 28th Apr, 2014  |  Contact: Michael North  |  Job date: Apr, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Matthew28th Apr, 2014More details…
  • 100%
    "Mike turned up when he said he would, stayed much longer than planned to fit in with other contractors and was inventive in his solutions to the various tasks we had around the house, including the fitting of toilets, sinks, taps and gutter renovations. Great work and a willing attitude meant nothing was a problem."
    Rating by: Howard and Alison  |  Rating posted: 29th Mar, 2014  |  Contact: Mike North  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Howard and Alison29th Mar, 2014More details…
  • 100%
    "Mike fixed successfully several longstanding problems with our old style hot water system. We had wasted money on other plumbers before who had done no good. He did a few other overdue other jobs as well with great efficiency. Mike is a great person to deal with, friendly, prompt and reliable. What was so good was that he followed problems to completion so that if the first fix didn't work he persisted until it was. Good work!"
    Rating by: Oliver  |  Rating posted: 24th Dec, 2013  |  Contact: Mike North  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Oliver24th Dec, 2013More details…
  • 100%
    "Excellent service and very happy with the result on indoor to outdoor LP to HP HWC relocation. Shower is now amazing. "
    Rating by: Karl  |  Rating posted: 22nd Apr, 2013  |  Contact: Mike  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Karl22nd Apr, 2013More details…
  • 93%
    "Mike did a great job and came out last minute on a Sun!"
    Rating by: Chris  |  Rating posted: 19th Mar, 2013  |  Contact: Mike  |  Job date: Mar, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Chris19th Mar, 2013More details…
  • 100%
    "Great job, fast response to my job and first on site. "
    Rating by: Tim  |  Rating posted: 12th Mar, 2013  |  Contact: Mike  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tim12th Mar, 2013More details…
  • 100%
    "Mike completed a range of jobs in our new apartment. All were done to a very high standard. He has also completed some roofing work at our factory in Penrose. Again a tricky job done extremely well. Thoroughly reccommend this guy."
    Rating by: John  |  Rating posted: 21st Feb, 2013  |  Contact: Mike  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John21st Feb, 2013More details…
  • 100%
    "Michael has always been punctual. He is a very polite young man and does the job well. He has good sensible ideas for problems and has always fixed any plumbing/fas fitting that we have needed to be looked at. When he says he will be there, he is....and if delayed, he advises by phone. "
    Rating by: Deborah And John McGechie  |  Rating posted: 18th Feb, 2013  |  Contact: Michael North  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Deborah And John McGechie18th Feb, 2013More details…
  • 100%
    "I appreciated the help Mike gave me to choose my bathroom fittings. The end result is well co-ordinated and looks amazing.All plumbing fixtures work perfectly are are finished to the highest standard.Mike did the whole job from start to finish."
    Rating by: Ann  |  Rating posted: 12th Feb, 2013  |  Contact: Mike North  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ann12th Feb, 2013More details…
  • 100%
    "excellent job- would use again"
    Rating by: Theresa  |  Rating posted: 11th Feb, 2013  |  Contact: Michael North  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Theresa11th Feb, 2013More details…
  • 93%
    "Great work, really easy to deal with, and were exactly what they quoted, really happy with their work."
    Rating by: Dan  |  Rating posted: 11th Feb, 2013  |  Contact: Mike  |  Job date: Jan, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    Dan11th Feb, 2013More details…
  • 100%
    "Good honest reliable service"
    Rating by: Evan  |  Rating posted: 11th Feb, 2013  |  Contact: Mike  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Evan11th Feb, 2013More details…

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