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  • 0%
    "Absolute cowboys - the plumber was on site for over 9 hours and had no clue what he was doing - after 9 hours I asked him to get help. Another plumber turned up and identified immediately what the problem was. They invoices us for 10.5 hours. But was was more horrific is they charged us for 5 metres of copper tubing that they admitted - because I argued the point, that they didn’t use. The office lady told me what they do is the plumber goes to Plumbing world to get what they think they know and put it to the job number. When they invoice they go to plumbing world to get a list of what was taken by the plumber and then invoice us. They don’t check with the plumber whether it was used or not. Speaking to a friend who had used them said the plumber was at their place for 30 minutes - no parts used and they were invoice $1000.00. When they questioned the bill they were immediately threatened to pay or it would go to a debt collector. The owners job is a lawyer - he only cares about money not customer service. STAY away from Watermart - they are treating the Wairarapa community like rubbish."
    Rating by: Sue  |  Rating posted: 8th Jul, 2019  |  Contact: Campbell  |  Job date: Jul, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Sue8th Jul, 2019More details…
  • 0%
    "Stay away from this place is my advice! Completely failed to communicate on the job and seek my permission before going ahead with additional work. Bill was twice what it should have been. From the response of the office staff when I called to query I don't think this is a one-off! Avoid!!"
    Rating by: Gerald   |  Rating posted: 23rd Feb, 2017  |  Contact: Don't remember name  |  Job date: Feb, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Gerald 23rd Feb, 2017More details…
  • 0%
    "A terrible company. They cannot be trusted. They charged me for work I did not request - they didnt even provide a quote. In response they claim they didn't need to get approval for the work. Unbelievable. I refused to pay and so they threatened to pass on to a debt agency. I was worried about it affecting my credit rating so ended up paying for work I never wanted doing.

    Stay away from them."

    Rating by: Sarah  |  Rating posted: 17th May, 2014  |  Contact: Sarah Jines  |  Job date: Apr, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Sarah17th May, 2014More details…
  • 33%
    "The best I can say about this company is that they turned up on time."
    Rating by: Dan Micheals  |  Rating posted: 10th Apr, 2014  |  Contact: Rod  |  Job date: Nov, 2013
    Communication: 30%  |  Quality: 0%  |  Reliability: 50%  |  Value: 50%
    Dan Micheals10th Apr, 2014More details…

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