After all the heavy rain of recent days we had a major roof leak situation on our hands. These guys were amazing. The office staff (who I learned are the owners - means a lot these days because it is obvious they care about their reputation and their customers experience from first point of call to end of job) were extremely efficient. Their guys arrived in the timeframe I was told. They assessed the situation - went away and collected materials etc they… required - returned to the job and fixed my problem. Very pleasant and extremely professional tradesmen.I would have absolutely no hesitation in recommending this company. A very efficient and professional company who I believe have been servicing our community for many years.So refreshing to deal with such a great company.
We would highly recommend them to our friends/family because of this quality and assistance to accommodate our family.
Watkins advised their minimum charge is 1 hour = $118.
Although we only needed a plumber for less then 30 minutes. We agreed. Then I got the bill for 1.5 hours, because they charged traffic time too. That was not communicated on numerous phone conversations.
Therefore I called again. Brett gladly repriced to 1 hour. I personally feel we should not be constantly fighting for… what\'s right. In this case, Brett was easy to deal with. However it would be better if I don\'t get a 1.5 hour charge in the first place.
Full name of the contact person undertaking the work on behalf of this business
An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder.
This email address will NOT be published on NoCowboys.co.nz, provided to this business or made available to third parties
Please confirm your email
Write about your experience. The more information and details you give,
the more credible to other users your rating will be. Be as descriptive as possible - there's no limit
You can only leave a rating if you have engaged this business to work for you.
Check this box if you wish to receive occasional news and prize emails from NoCowboys.co.nz