Whiteway Gas Repairs Ltd / Air Conditioning & Refrigeration in Upper Hutt

Is Whiteway Gas Repairs Ltd your business?

Whiteway Gas Repairs Ltd is unregistered. Before hiring them, consider these registered businesses nearby:

  • 0%
    "Terrible customer service, very rude and snappy. The worker never showed up for the scheduled time, I called up to ask what was happening (I was perfectly happy to rebook for another time) only to be yelled at and hung up on. I tried calling back only to get no answer. Worst service I have ever had, it was unbelievable! "
    Rating by: John  |  Rating posted: 27th Jul  |  Contact: Kim  |  Job date: Jul, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    27th JulMore details…
  • 98%
    "We've used Ian from Whiteway Gas Repairs to service and maintain our Brivis gas central heating system for the past 11 years and highly recommend him. He really knows this product well and we reckon the 20-year-old unit has kept running as well as it has for as long as it has because of his careful servicing. In recent years, we have had him service it annually before winter and he always gives an honest appraisal of any likely issues over the coming year and advice on how to deal with them. We also recently had him replace the ceiling vents and he did a great job at dealing with some idiosyncracies of previous work done and tailoring them to our needs. We have also always found Kim White excellent to deal with when booking the work. And we've found them really reasonably priced. We highly recommend Ian and Kim White and their company Whiteway Gas Repairs."
    Rating by: Leigh  |  Rating posted: 28th Dec, 2016  |  Contact: Ian White  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    28th Dec, 2016More details…
  • 25%
    "Absolutely horrendous customer service. Short, sharp, overreactive, down-right rude, aggressive.
    Work undertaken was done fine.
    Pricing was very high - would not recommend.
    "
    Rating by: Ed77  |  Rating posted: 18th Aug, 2016  |  Contact: Teresa in office, not sure who did the work  |  Job date: May, 2016
    Communication: 0%  |  Quality: 100%  |  Reliability: 0%  |  Value: 0%
    18th Aug, 2016More details…
  • 98%
    "Whiteway had done maintenance work on my old gas furnace, and when it finally gave up (it was very old) they installed a new one. Great work, reasonable prices, and they're a friendly team. They go out of their way to make sure everything is working fine, not that just the work you've asked them to do is completed. The only negative I can say is that they turned up about 45 minutes late on the day they installed my furnace; it would have been nice to be told they were running a bit late. I'd definitely recommend them."
    Rating by: Roger  |  Rating posted: 11th Sep, 2015  |  Contact: Ian  |  Job date: Jul, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Sep, 2015More details…
  • 98%
    (no comment)
    Rating by: Dawn  |  Rating posted: 29th May, 2015  |  Contact: Ian White  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    29th May, 2015More details…
  • 85%
    "We had a 20 year old Brivis gas unit when we moved into our house. Ian of Whiteway is one of the few people who knows how to service these and get the best out of them. We were doing renovations and Ian was very helpful in giving suggestions on how to reduce our gas consumption and improve the performance. In the end we moved the temperature controller that was situated in a draughty hall and was, as a result,making the unit work overtime thus using more gas.

    He also reviewed the ducting when our floorboards were up for repiling and identified some very poorly laid ducting and also a hole in the pipe. Since Ian has been, and in conjunction with insulating under the floorboards, our power bill has gone down by about $300 a year. I would recommend Ian of Whiteway if you have a Brivis unit."

    Rating by: Karin  |  Rating posted: 26th Feb, 2014  |  Contact: Ian  |  Job date: Apr, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    26th Feb, 2014More details…
  • 13%
    "Zero customer service! At the initial visit, the technician was unable to complete our job (service gas system plus hook up a new duct). We rescheduled for 6 weeks later. I was given an ETA of 12pm and when I phoned at 12.30 to query how far away the team was from arriving, the rep got extremely offended, completely over-reacted and cancelled, refusing to complete our job. I would not recommend Whiteway gas to anyone needing work done, or needing a good level of customer service."
    Rating by: Emma  |  Rating posted: 26th Apr, 2013  |  Contact: Kim  |  Job date: Apr, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    26th Apr, 2013More details…
  • 100%
    "These guys are brilliant. I use them to service my Brivis central heating unit. They are helpful, punctual and take their time to do the job properly. I can\'t recommend them highly enough. Pat"
    Rating by: Pat Gilligan  |  Rating posted: 6th Sep, 2011  |  Contact: Darryl  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2011More details…

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