Name: Whiteway Gas Repairs Ltd
Telephone: 0272317577
Rating: 65.9

Ratings

100%

"Knowledgeable, experienced, prompt, amiable, had the parts on hand. Reasonable price."
Rating by: Rob | Rating posted: 12th Aug, 2022 | Contact: Ian | Job date: Aug, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rob•12th Aug, 2022•More details…
0%

"Ian had been servicing our Brivus Ducted heating system for many years and is brilliant....the only problem is these days you cant actually get him back to the premises; we have tried two years in a row and we are told by his front desk he is coming but he never does."
Rating by: John | Rating posted: 20th Sep, 2021 | Contact: Front Desk | Job date: Sep, 2021
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
John•20th Sep, 2021•More details…
98%

"Outstanding customer service. These people know what exact they need to do. I recommend them to any one. There is a great thing to be said about a small business knowing their customers needs."
Rating by: David | Rating posted: 11th Jun, 2020 | Contact: Kim | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
David•11th Jun, 2020•More details…
95%

"I have used Whiteway Gas (Ian) for service and maintenance of my Brivis Gas Central Heating. Ian is one of the top Brivis Service Technician and he has always been able to pin problem areas and advice on preventative measures. A very competent and knowledgeable service technician."
Rating by: Lim | Rating posted: 16th Feb, 2018 | Contact: Ian | Job date: Feb, 2018
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Lim•16th Feb, 2018•More details…
0%

"Terrible customer service, very rude and snappy. The worker never showed up for the scheduled time, I called up to ask what was happening (I was perfectly happy to rebook for another time) only to be yelled at and hung up on. I tried calling back only to get no answer. Worst service I have ever had, it was unbelievable! "
Rating by: John | Rating posted: 27th Jul, 2017 | Contact: Kim | Job date: Jul, 2017
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
John•27th Jul, 2017•More details…
98%

"We've used Ian from Whiteway Gas Repairs to service and maintain our Brivis gas central heating system for the past 11 years and highly recommend him. He really knows this product well and we reckon the 20-year-old unit has kept running as well as it has for as long as it has because of his careful servicing. In recent years, we have had him service it annually before winter and he always gives an honest appraisal of any likely issues over the coming year and advice on how to deal with them.… We also recently had him replace the ceiling vents and he did a great job at dealing with some idiosyncracies of previous work done and tailoring them to our needs. We have also always found Kim White excellent to deal with when booking the work. And we've found them really reasonably priced. We highly recommend Ian and Kim White and their company Whiteway Gas Repairs."
Rating by: Leigh | Rating posted: 28th Dec, 2016 | Contact: Ian White | Job date: Oct, 2016
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Leigh•28th Dec, 2016•More details…
25%

"Absolutely horrendous customer service. Short, sharp, overreactive, down-right rude, aggressive.
Work undertaken was done fine.
Pricing was very high - would not recommend."
Rating by: Ed77 | Rating posted: 18th Aug, 2016 | Contact: Teresa in office, not sure who did the work | Job date: May, 2016
Communication: 0% | Quality: 100% | Reliability: 0% | Value: 0%
Ed77•18th Aug, 2016•More details…
98%

"Whiteway had done maintenance work on my old gas furnace, and when it finally gave up (it was very old) they installed a new one. Great work, reasonable prices, and they're a friendly team. They go out of their way to make sure everything is working fine, not that just the work you've asked them to do is completed. The only negative I can say is that they turned up about 45 minutes late on the day they installed my furnace; it would have been nice to be told they were running a bit late. I'd… definitely recommend them."
Rating by: Roger | Rating posted: 11th Sep, 2015 | Contact: Ian | Job date: Jul, 2014
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Roger•11th Sep, 2015•More details…
98%

(no comment)
Rating by: Dawn | Rating posted: 29th May, 2015 | Contact: Ian White | Job date: May, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Dawn•29th May, 2015•More details…
13%

"Zero customer service! At the initial visit, the technician was unable to complete our job (service gas system plus hook up a new duct). We rescheduled for 6 weeks later. I was given an ETA of 12pm and when I phoned at 12.30 to query how far away the team was from arriving, the rep got extremely offended, completely over-reacted and cancelled, refusing to complete our job. I would not recommend Whiteway gas to anyone needing work done, or needing a good level of customer service."
Rating by: Emma | Rating posted: 26th Apr, 2013 | Contact: Kim | Job date: Apr, 2013
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 50%
Emma•26th Apr, 2013•More details…
100%

"These guys are brilliant. I use them to service my Brivis central heating unit. They are helpful, punctual and take their time to do the job properly. I can\'t recommend them highly enough. Pat"
Rating by: Pat Gilligan | Rating posted: 6th Sep, 2011 | Contact: Darryl | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pat Gilligan•6th Sep, 2011•More details…

Whiteway Gas Repairs Ltd / Air Conditioning & Refrigeration in Upper Hutt

Is Whiteway Gas Repairs Ltd your business?

Whiteway Gas Repairs Ltd is unregistered. Before hiring them, consider these registered businesses nearby: