Action Glass Auckland / Glass Services in Birkenhead

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Primary contact
Steve Barker

Postal address
PO box 33572,
Takapuna,
0740

  • 100%
    "Highly recommended - excellent job!! We needed to replace 4 window panes in our character bungalow. Called up and was able to book a time for the following day. Guys turned up on time, gave me a great price on the quote, completed the job really quickly and to a high standard. Pleasure to deal with!"
    Rating by: Kelly  |  Rating posted: 23rd Aug  |  Contact: 2 guys - sorry dont remember names  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd AugMore details…
  • 100%
    "Action Glass was involved in the updating of our apartment namely new splashback, glass shower door and glass balustrade.. Our initial contact was with Matt and than James and Steve. Response to our calls was handled very quickly , always on time and kept us fully aware of developments. Great team to deal with and most helpful suggestions especially from Matt.Kept to quotes and very accurate in measurements a big plus. Could not get a better firm to deal with ie service , time management,skill level, costings ,empathy. Would not go elsewhere."
    Rating by: Kevin  |  Rating posted: 22nd Nov, 2016  |  Contact: Kevin Kelly  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Nov, 2016More details…
  • 100%
    "We needed to replace some very high window glass before a new roof went on so some urgency - Although there were a few delays due to weather and staff shortages it was all done in time -Ben measured up and later on two very pleasant and professional glaziers came and did an excellent job - _ A pleasure to deal with and would definitely use them again - Stuart"
    Rating by: Stuart  |  Rating posted: 1st Mar, 2016  |  Contact: Ben  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Mar, 2016More details…
  • 100%
    "Action Glass did a great job replacing a bathroom mirror which had become damaged around the edges. The old mirror was screwed to the wall and Steve suggested an alternative of glueing the new one in place which was less expensive and ended up looking much better. Action Glass turned up promptly to check measurements and returned a few days later for installation. I also had a smaller framed mirror which needed replacing, and Matt the young man who came to install the bathroom mirror, suggested he could reuse that by cutting it down to fit the frame, rather than getting a new piece of mirror. This was an excellent idea as it was only the edges which were damaged and it would have been thrown out otherwise. Matt cut the mirror for the frame on site, and tacked it into place for me as well, without additional cost. I found Action Glass very pleasant to deal with, professional and reliable, their prices reasonable, and they went out of their way to suggest cost effective solutions. I would definitely use them again and recommend them without hesitation."
    Rating by: Pamela  |  Rating posted: 2nd Feb, 2016  |  Contact: Steve Barker  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2016More details…
  • 50%
    "I used Action Glass late last year for splash backs for kitchen, kitchenette and bathrooms for mirrors for splash backs. I will start and finish this review with the comments on the finished product- which is of a high standard. Firstly the mirrors went in no problem. The kitchen splash backs were not so smooth in their application. Before the job started I called Tony and discussed the gap between the bench and wall. Tony was made aware of this and assured me we the gap would be covered in the process. I also showed it to the measuring guy. When I came home after a the installer had been, he had glued the kitchenette splash back under a window, which was out of alignment and above the kitchenette bench. He had also glued on a thousand dollars worth of splash back above the ktichen bench and a gap of around 10mm to the bench. This is the gap that I mentioned to Tony and co. I called Tony and he came around promptly and removed the kitchenette glass before silicon had hardened. Tony suggested we put some chrome finished metal over the gap to hide it. It was not the look I was hoping for but probably the best solution give the situation. I then had new carpet laid in the garage just before the Tonys installer came around to finish off the job. I came down the stairs to see the 20 minute old carpet had white paint walked all over it. i checked my shoes.Clean. I asked Tony's installer if he had paint on his boots. He said no. I asked him if that white paint on his boots was fresh. He looked as his boots and goes Oh OK. So he removed the paint from the garage floor. and left a swirl of paint on the driveway. A few days later I called Tony to ask him to mention the swirl of paint on the driveway, Tony cut me off and did a "Paul Holmes" type of talking to no one broadcast :" has anyone split paint at Owen's place?" " No NO NO No " came the muffled reply. Tony said he couldn't talk to me as he had medical issue with his BIG TOE and promptly said good bye. I had to write to Tony telling him about the swirl. He came around and got rid of the swirl. The mirrors went in as you would expect from Action glass- a job well done. As mentioned the finished result is of a good standard, but my kitchen splash back doesn't come down to the bench.This is not the look I wanted, The installation process caused unnecessary stress. And due Tony's employees actions he became abrupt and rude at times. For my next renovation i will not be using Action glass, it's not worth the stress."
    Steve Barker responded:
    "Thank you for your feedback Owen. Continuous improvement is what we have built this fine company on. All these issues are being individually addressed through our corrective actions procedure, and copies of these will be forwarded to you in due course. We are pleased you are happy with the finished job, but regret the stress we have caused you. We wish you all the best with the sale of your house. Kind regards, Steve Barker (Director)."
    Rating by: Owen  |  Rating posted: 12th Jan, 2016  |  Contact: Tony  |  Job date: Dec, 2015
    Communication: 50%  |  Quality: 50%  |  Reliability: 50%  |  Value: 50%
    12th Jan, 2016More details, one reply…
  • 98%
    "The team at action glass were great. Met their timeframe and keep us updated during manufacturing process. We had glass balustrade installed around new deck, they worked with our deck builder to ensure smooth progress and area prepared correctly. Excellent advice on best solution and a fantastic final result. Would thoroughly recommend them."
    Rating by: Mike  |  Rating posted: 11th Jan, 2016  |  Contact: Matt  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    11th Jan, 2016More details…
  • 95%
    "Great communication and service, and great product. Kitchen splashback fitted. Very pleased with their reliability and good ethics. A pleasure to deal with. Highly recommend."
    Rating by: Mandy  |  Rating posted: 30th Jul, 2015  |  Contact: Matt  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    30th Jul, 2015More details…
  • 98%
    "We had a rather unique kitchen splashback created and installed with the help of Action Glass Ltd. From start to finish they were brilliant - patiently answering questions and supplying multiple options and quotes and being fully honest about best practice and practicality etc. When the final product arrived, the guys apologised for being slight early! Then expertly removed their shoes while carrying the splashback in (which they were not required to do). They explained things to me as they worked and then happily proceeded to touch up some other caulking around the kitchen while they had it out (at my request, of course). Really polite, lovely professionals - which sadly in the tradesman world is a rare breed."
    Rating by: Sue  |  Rating posted: 26th Jul, 2015  |  Contact: Matt Neilson  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    26th Jul, 2015More details…
  • 100%
    "We have been very impressed with the team at Action Glass. The glass around our pool looks fantastic, they have been professional and friendly throughout, and have provided excellent post-installation service. I would definitely use them again and recommend them to others."
    Rating by: Lisa  |  Rating posted: 25th May, 2015  |  Contact: Steve  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th May, 2015More details…
  • 100%
    "Fantastic! We needed to replace all the window panes in our old villa. Steve took the time to explain the many different options to us then his team completed the work. Great job, great price and all a pleasure to deal with. Highly recommended."
    Rating by: Angela  |  Rating posted: 20th Jan, 2015  |  Contact: Steve Barker  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jan, 2015More details…
  • 100%
    "What a fantastic company. I called a number of companies with our job and Action Glass were
    the only one's that didn't put it in the too hard basket. Steve and Matt were outstanding, communication was great, their Office Manager even called out to drop off a colour chart.
    Thanks so much I would highly recommend them.
    "
    Rating by: Sandy  |  Rating posted: 3rd Dec, 2014  |  Contact: Steve and Matt  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Dec, 2014More details…
  • 95%
    "Right from the start the response from Steve was quick, with a great price in the quote and an explanation behind the recommendation given for our shattered door. Within a day of accepting the quote, someone was out to measure up and order our safety glass. This was installed a couple days later and the area was left completely clean and the fitting was perfect. Action Glass are definitely worth recommending to others. Thanks"
    Rating by: Kent  |  Rating posted: 24th Sep, 2014  |  Contact: Steve Barker  |  Job date: Aug, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    24th Sep, 2014More details…
  • 98%
    "Action Glass were excellent to deal with from word go when they gave worthwhile advice with regard to glass replacement. Their service people on the day were great- personable, quick and tidy. I would not hesitate to recommend this company and its service.
    "
    Rating by: Kelly Sheehan  |  Rating posted: 27th May, 2014  |  Contact: Mike  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    27th May, 2014More details…
  • 100%
    "We live in central Auckland. We got a quick quote and the window of our bathroom was replaced within the week. We were just replacing see through glass with opaque glass.
    Great service - happy to recommend
    "
    Rating by: Kim  |  Rating posted: 29th Nov, 2013  |  Contact: Matt  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Nov, 2013More details…
  • 100%
    "Needed 4 very large mirrors removed from the walls at my hair salon. I had been told by 3 other glass companies that the mirrors would not be able to be removed in 1 piece, and the only way they would be able to be removed is to break them. I phoned action glass and spoke to Steve who was great. Steve told me that he would certainly try to remove the mirrors in one piece, and would only break them off if there was no other alternative. What an amazing job, he managed to get all 4 mirrors off the wall without breaking any!! Not only did he achieve something that I had been told by other companies wasn't possible, but he did it for half the price!! A fantastic company to deal with, and I would certainly recommend them to anyone."
    Rating by: Katrina  |  Rating posted: 3rd Sep, 2013  |  Contact: Steve  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Sep, 2013More details…
  • 100%
    "As per usual Steve and team were very professional, kept me informed through the process and completed the job well and in a timely manner. I recommend Action Glass as a go to supplier/provider of glass services."
    Rating by: Sheree  |  Rating posted: 1st Mar, 2013  |  Contact: Steve Barker  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Mar, 2013More details…
  • 100%
    "Very happy.."
    Rating by: Stella  |  Rating posted: 21st Feb, 2013  |  Contact: Steeve  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Feb, 2013More details…
  • 98%
    "Very Professional. Dependable and great value for money. Highly recommend Steve and his team..."
    Rating by: Nirmal  |  Rating posted: 20th Sep, 2012  |  Contact: Steve Barker  |  Job date: Sep, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Sep, 2012More details…
  • 100%
    "I got 3 glass quotes and Steve at Action Glass provided the best quote and also called me to discuss what I wanted etc. His follow up and service were second to none.. The guys who came to install the glass, Matt and were excellent. Very respectful of our home. They did a super job and left the place neat and tidy.. I will definitely be using Action Glass again... A"
    Rating by: Mieke  |  Rating posted: 17th Sep, 2012  |  Contact: Steve & Matt  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2012More details…
  • 100%
    "My 87 year old mother who lives alone had a broken window catch and was worried about security. I phoned Action Glass and explained to Steve the situation and the fact my mum has bad memory loss. Steve said he would have someone on the job within 30 minutes , which he did and even though the job was dificult and the tradesperson had to leave to get a special catch all was fixed within the hour. Super service and very reasonable cost."
    Rating by: Trish  |  Rating posted: 6th Sep, 2012  |  Contact: Steve  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2012More details…
  • 100%
    "Steve and his team have worked for me on three projects now and I cannot fault them. They have a \'Can do\' attitude that makes working with them easy. All of there guys are competent polite and very helpful.
    I would highly recommend this company. Barry Wicks, A B Commercial Interiors Ltd.
    "
    Rating by: Barry  |  Rating posted: 15th May, 2012  |  Contact: Steve Barker  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th May, 2012More details…
  • 98%
    "Requested job was for a kitchen backsplash. Two trips were made to help decide on colour as well as leaving samples behind. Steve went out of his way to come on a Saturday too. Once quoted and ordered, the job was executed quickly by the Team and we are very pleased with the colour and job. Would highly recommend Action Glass."
    Rating by: Annie   |  Rating posted: 16th Apr, 2012  |  Contact: Steve  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    16th Apr, 2012More details…
  • 100%
    "Steve and the boys at Action Glass were brilliant to work with, from the initial quoting through to the end of the project they delivered on everything they promised, arrived on time every time, kept me up to date with progress, even cleared some rubbish left by another contractor! I would highly recommend Action Glass."
    Rating by: Paul  |  Rating posted: 26th Mar, 2012  |  Contact: Steve  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Mar, 2012More details…
  • 100%
    "From the moment I called Action Glass, and spoke to their helpful receptionist, I knew I was in good hands.

    One of the panes of glass in a villa door had been broken.

    Matt did a fantastic job of matching up the very old, patterned glass. He then fitted it so well that you\'d never known it was a replacement job. He was a pleasure to deal with, and took real pride in his workmanship. He was punctual, friendly, and very fair with his charging.

    From now on I will always use Action Glass for glass jobs, and am recommending them to anyone else I know needing glass work."

    Rating by: Lorraine  |  Rating posted: 12th Mar, 2012  |  Contact: Matt  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2012More details…
  • 100%
    "Incredible service and advice from Steve, on a longer than usual job due to a complicated sash window. On time, to budget (great price) and all with such a friendly manner. Went above and beyond when suggesting options for fixing a window opening issue and even called an associate to check his advice. Would highly recommend Action Glass to anyone looking for a honest, reliable and high quality glazier."
    Rating by: Kristen  |  Rating posted: 10th Jan, 2012  |  Contact: Steve  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Jan, 2012More details…
  • 100%
    "We used Action Glass West Auckland to install a large glass shower door with side panels plus provide and install three mirrors. We found Steve very friendly and easy to deal with. Although there were a couple of hitches with the mirrors due to our wonky walls, nothing was too much trouble and the overall work was completed in a professional manner with a result we are very happy with. "
    Rating by: Vicki  |  Rating posted: 22nd Nov, 2011  |  Contact: Steve  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Nov, 2011More details…
  • 100%
    "We are very happy with the frameless glass alcove panels that were custom made for us by Action Glass. Steve went to great lengths to make a custom template, then trim and machine the glass several times until the fit was perfect. What a great result, and at a reasonable price. Many thanks."
    Rating by: Gayle  |  Rating posted: 11th Sep, 2011  |  Contact: Steve Barker  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Sep, 2011More details…
  • 100%
    "We were really impressed with Steve and his team at Action Glass. Our bulestrauds look fabulous and are the perfect fit to our deck area. We appreciated the friendly and reliable service and were pleasantly surprised with the final price which came in under budget!
    Thanks guys...5 stars!
    "
    Rating by: Jenny  |  Rating posted: 7th Apr, 2011  |  Contact: Steve  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Apr, 2011More details…
  • 100%
    "Absolutely first class service. very polite and easy to get on with. arrived on time and priced very competitively. can definetly recommend"
    Rating by: Asellus  |  Rating posted: 15th Feb, 2010  |  Contact: Can't Remember  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Feb, 2010More details…

Unauthenticated ratings (1)

  • 100%
    "First time I have used Action Glass - would recommend without any reservations. Excellent service, pleasant and polite personnel and great job - no complaints."
    Rating by: Allan  |  Rating posted: 5th Apr, 2011  |  Contact: Steve Barker  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Allan, 5th Apr, 2011More details…

Primary contact
Steve Barker

Phone number
09 418 3160

Phone number (alternative)
09 376 9592

Website
www.actionglass.co.nz

Availability
This week/ASAP

Postal address
PO box 33572,
Takapuna,
0740

About us
Est. 1973, we take pride in our work and are committed to providing the best customer service to all our customers. All work is NZ safety compliant.

What we do
We undertake jobs large and small, whether it is the installation of a cat door or a frameless poolside balustrade, we have the experience and knowledge to meet your requirements.

Our website www.actionglass.co.nz shows examples of complex balustrading and frameless shower applications we have successfully undertaken.

We put your satisfaction ahead of our profit. This is how we have grown our business to its current status.

If we can see a more cost effective method of meeting your requirement we are just as happy to recommend the options to you whether or not it is in our scope of work and will suggest who else may be able to help you.

We look forward to being of service to you.

Categories we service
Splashbacks, Shower Doors & Screens, Pool Fencing, Glass Services, Balustrade

Areas we service
Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland Region, Auckland City and Suburbs

Character count:

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