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Affordable Auto Services / Vehicle and automotive servicing, repairs and mechanics

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  • 100%
    "Great work, done on time with no hidden extra costs."
    Rating by: Gary   |  Rating posted: 2nd May, 2020  |  Contact: Mike Cooper  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gary 2nd May, 2020More details…
  • 13%
    "Nup. Utterly terrible! Went there six months ago to get a WoF, dealt with a rude combative mechanic who wouldn't answer any questions. We began to think we were being had. Rang up the manager (Mike) to complain about the worker. He had us come in, and showed us yes the work was true, and wasn't rude about it... agreed to match quote on repairs from another store, which was over $100 cheaper than what they quoted! They also didn't give back our headlight casing that they removed to make the car WoF compliant (they cost about $70 to replace the bracket for), until we asked for it. They also did not return the working bulb. Just today my flatmate went to get her wof, after being told that she could use a courtesy car. I get a phone call, saying he's pulled a $20 fee out of his backside that he'd never talked about on the phone. Spoke to him on the phone, and he refused to budge. He handed the phone back to flatmate whilst I was still talking to him. EXTRAORDINARILY rude! We will not be going back there again, and will never recommend these people. Dodgy as!"
    Rating by: Gunnar  |  Rating posted: 26th Sep, 2019  |  Contact: Mike  |  Job date: Sep, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    Gunnar26th Sep, 2019More details…
  • 5%
    "Worst customer service they don’t know what they are doing my car have passed all the other stuff from another mechanic and he put car in his garage before he dated elf will done after bracket pads change than he make 350 for that than after that he say can’t pass because required panel beating these guys just making money bull shifting to all customer "
    Rating by: Andy   |  Rating posted: 13th Jun, 2019  |  Contact: Andy   |  Job date: Jun, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 20%  |  Value: 0%
    Andy 13th Jun, 2019More details…
  • 18%
    "a very terrible experience today when I took my car in for a WOF today and they failed it because of parking brake performance and damage RHS which needs to go penal shop to fix it. I never had this such issues before. I also consult the relevant people, they alll say it’s not necessary to do it. I spent 350 to fix it. The funny thing is the labour cost is 183. So ridiculous. Even so, still didn’t pass it and needs further repairs for penal beating.
    Anyway, I highly do not recommend.
    Rating by: Jim  |  Rating posted: 12th Jun, 2019  |  Contact: Mike  |  Job date: Jun, 2019
    Communication: 10%  |  Quality: 10%  |  Reliability: 50%  |  Value: 0%
    Jim12th Jun, 2019More details…
  • 100%
    "Great service and very helpful."
    Rating by: Gary Miller  |  Rating posted: 7th Feb, 2018  |  Contact: Mike  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gary Miller7th Feb, 2018More details…
  • 100%
    "I would like to thank Brad and the team for all their help in fixing my car quickly. I have found Affordable Autos to be thoroughly professional and would recommend them to highly to everyone."
    Rating by: Kelly  |  Rating posted: 18th Feb, 2016  |  Contact: Brad   |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kelly18th Feb, 2016More details…
  • 98%
    "very helpful people, nice to talk with explains everything to understand easy and reasonable prices with a few ways to pay aswell "
    Rating by: Dion  |  Rating posted: 30th Aug, 2015  |  Contact: Dion Sandford  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Dion30th Aug, 2015More details…
  • 100%
    "i needed a wof for my car so i tried these guys and they are great mike and his team exceeded my expectations in every way possible amazing service friendly staff and even the bill was way cheaper than i expected i can and will recommend these guys to my friends and family"
    Rating by: brad  |  Rating posted: 19th Aug, 2015  |  Contact: brad paterson  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    brad19th Aug, 2015More details…
  • 93%
    "Friendly team and always gets a smile from them.
    They try their best to save you money when you have repairs coming up.
    Rating by: sharon  |  Rating posted: 18th Aug, 2015  |  Contact: mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    sharon18th Aug, 2015More details…
  • 100%
    "A new office employee took my details and used my first name instead of 'mistering' me. I felt good about that - I wasn't just another customer, I was seen as being part of the 'family' as it were. Office staff can make or break a business.

    Bruce did his usual professional job. One thing the receptionist could consider doing if it fits in with the company ethos, is to let a client know at some point who will be taking care of their vehicle. E.g. "James is the crew member taking care of (looking after) your Corolla."

    I liked having a discussion with Mike re the company's new mission statement. People like to be involved and consulted when it's appropriate.

    The fact that mine is repeat business shows that I have a loyalty to the company. People go where they feel they get good service at a good price.

    The coffee machine is a very good idea. Re the radio: 'Coast' is a radio station that plays music that is acceptable to most.

    I heard someone ask for the toilet and commend the firm for having one for customers.

    Keep up the outstanding work..

    Russ Goodall

    Rating by: Russ  |  Rating posted: 13th Aug, 2015  |  Contact: Bruce, office staff and Mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Russ13th Aug, 2015More details…
  • 100%
    "I have been taking my car to Mike and the Team at Affordable Autos for several years now.
    I find Mike and the Team to be trustworthy, honest and extremely easy to deal with which is why I always go back to them. The girls are very friendly and helpful from the point of answering the phone through to attending to you when you arrive at the workshop. Mike has outstanding interpersonal skills and is always looking for the best and most affordable way he can help. The mechanics are also easy to deal with and do a great job. Mike and his Team at Affordable Autos have my highest recommendation and I will continue to deal with them and recommend them to others happily.
    Rating by: Natalie  |  Rating posted: 13th Aug, 2015  |  Contact: Mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Natalie13th Aug, 2015More details…
  • 98%
    "I have used these guys for a few years now and i find there work very outstanding Mike and the ladies and the mechanics are friendly and hospitable i have set up weekly payments to help fix my car when she needs to have work done on her. I find there team to be honest and respectful and they take pride in there work and i am glade to be a part of there team ."
    Rating by: trish  |  Rating posted: 12th Aug, 2015  |  Contact: mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    trish12th Aug, 2015More details…
  • 95%
    (no comment)
    Rating by: Aaron  |  Rating posted: 12th Aug, 2015  |  Contact: Aaron Elkington  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Aaron12th Aug, 2015More details…
  • 98%
    "These guys really get their hands covered in grease to care for my car & everyone else's. The staff, both mechanics & administrators, are friendly & well mannered.
    these guys help me learn how to take better care of the car.
    so thanks everyone at Affordable Auto, you're the best!
    Rating by: Te Aroha  |  Rating posted: 12th Aug, 2015  |  Contact: Affordable Auto  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    Te Aroha12th Aug, 2015More details…
  • 100%
    "they service our whole fleet and always do a good job when it comes to our vehicles thanks"
    Rating by: David  |  Rating posted: 12th Aug, 2015  |  Contact: Mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David12th Aug, 2015More details…
  • 85%
    "I have used Affordable Autos for many years and find their service commendable"
    Rating by: Robert Heaphy  |  Rating posted: 11th Aug, 2015  |  Contact: Mike  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    Robert Heaphy11th Aug, 2015More details…
  • 8%
    "I had a dodgy experience with these people when I took my car in for a WOF and they failed it on a "squeal in the power steering" which had not previously been there.
    My father has also had a very similar experience with these cowboys.
    Seems that it's a $25 WOF for a reason. I do not recommend.
    Mike responded:
    "It can be sometimes a hard task for a vehicle tester to keep customers both safe and happy. Ultimately we are governed by NZ land transport regulations which state in the VIRM online, a vehicle must fail a WOF inspection if, The power steering: c) has a hose, pump drive, drive belt or pump mounting that is insecure, damaged or has significantly deteriorated. If the power steering is squealing, this usually indicates power steering belt is insecure."
    Rating by: Michael  |  Rating posted: 16th May, 2015  |  Contact: Mike  |  Job date: Jun, 2013
    Communication: 10%  |  Quality: 0%  |  Reliability: 20%  |  Value: 0%
    Michael16th May, 2015More details, one reply…
  • 100%
    "I have had a long association with Mike and the ladies in the office, now servicing my third car. They have found solutions to even most difficult problems and often Mike has given sound advice beyond the service I asked for. As an elderly driver I find these are people I can trust to service my cars with reasonable costs that I know about before the job is begun. Thanks a heap all the guys at Affordable Auto Services."
    Rating by: John  |  Rating posted: 8th Aug, 2014  |  Contact: Mike  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John8th Aug, 2014More details…

Phone number

Physical address
17 Lincoln St, Frankton 3204