Bug King / Pest control & inspections in Pakuranga

 
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Primary contact
The team at Bug King

Postal address
PO box 251300,
Pakuranga,
2140

  • 100%
    "Ben was on time - did a thorough inspection told us to **** off for a few hours and we followed the instructions. It seems to have done the trick and there is no sign of any more fleas. Thanks so much it has been a huge relief."
    Rating by: Kim  |  Rating posted: 31st Oct  |  Contact: Ben  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st OctMore details…
  • 100%
    "Mouse problem.... yuk! Called bug king and organized appointment for 4 days time. They said they would call if they had an earlier openly. The guy was early and organized and set the baits quickly and ensure they were away from my childrens touchy hands. Haven't seen an mouse since -- very relieved! "
    Rating by: Danielle  |  Rating posted: 6th Sep  |  Contact: Meghan  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th SepMore details…
  • 100%
    "I was so impressed with this company they rang me back within 10 minutes of leaving a message to organize a time to suit. The technician was there exactly on time and was very helpful, thorough and informative. Best of all the problem was solved within a couple of days. The communication and after care of this company was excellent. "
    Rating by: Joanne  |  Rating posted: 5th Sep  |  Contact: Joanne McWilliams  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th SepMore details…
  • 100%
    "I was impressed with the prompt attendance to my problem & the polite & informative way the technician dealt with me.
    He went out of his way to be really helpful.
    "
    Rating by: Sylvia  |  Rating posted: 5th Sep  |  Contact: megan Willey  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th SepMore details…
  • 100%
    "Bug King were round the next day to deal with our cockroach problem. No need to leave the house or be inconvenienced in any way while the job was done. The lady (forgot her name it was a while ago) was knowledgable and thorough. When the cockroaches thought they'd try their luck and troop back in at the onset of winter these guys did another spray and the problem was gone! Highly recommend this team."
    Rating by: Mel  |  Rating posted: 24th Aug  |  Contact: Megan  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th AugMore details…
  • 100%
    "Got technician in same afternoon after making appointment. Mice in attic quieted down in about 4 weeks. Excellent follow up service by Megan (receptionist). Will recommend Bug King for sure."
    Rating by: Carrie  |  Rating posted: 9th Aug  |  Contact: Megan  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th AugMore details…
  • 100%
    "Fantastic service and prompt too. Mark is very knowledgeable, friendly and helpful. He made himself available and took the time to listen to my pest problem and come up with a workable solution for both of us. I highly recommend Bug King."
    Rating by: Simone  |  Rating posted: 31st Jul  |  Contact: Mark McDonald  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st JulMore details…
  • 100%
    "Thanks to Bug King for speedy service, helpful and thorough briefing beforehand, and completely taking care of the problem for me. Would absolutely recommend. "
    Rating by: Karen  |  Rating posted: 2nd Jun  |  Contact: Mark  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd JunMore details…
  • 100%
    "Excellent and efficient service! Identified the problem quickly and accurately, quick and clean operator. Thank you."
    Rating by: Lindsay  |  Rating posted: 12th May  |  Contact: Ben  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th MayMore details…
  • 98%
    "I was really impressed with the service I received from Bug King. The lady I spoke to on the phone, when I booked, and the pest controller were very friendly, professional and informative.
    (I did try Rentokil first - they took my information and told me someone would ring me back - and they never did. So it was great to find Bug King and have my flea problem sorted out.)
    I highly recommend Bug King and If I need pest control services in the future, I will be using them.
    "
    Rating by: Sharon  |  Rating posted: 8th May  |  Contact: Teina  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    8th MayMore details…
  • 100%
    "Thanks for such a great service. Also wanted to mention that the two team members I've met in different occasions were fantastic. You hardly see well mannered people at work these days. Very professional. ( Thanks Teina)

    I work in an an industry where customer service is everything and we struggle to achieve this due to the lack of interest some of the staff have on the job so well done. Whatever you're doing seems to work. "

    Rating by: Alex  |  Rating posted: 29th Apr  |  Contact: Teina   |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th AprMore details…
  • 100%
    "I rang up The Bug King because I had a bed bug infestation. The Bug King team showed up on time (in fact they were early) and were very knowledgable and professional. They inspected not only my room where the infestation was but also the living room and my flatmates' room as a precaution. Then they treated the infested area. The whole process was finished in less than hour. Moreover the price was very reasonable and was about a third of what we were quoted by Rentokil. I would recommend The Bug King to anyone dealing with an infestation."
    Rating by: Brett  |  Rating posted: 18th Mar  |  Contact: Mark  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th MarMore details…
  • 100%
    "I highly recommend Bug King, I have used their services twice for flys and spiders treatment. Both times they have been professional, easy to deal with and the fumigation has worked. Katherine arrived on time, was friendly and even txt me to let me know the exact time I could come home which was great as I have young children. Thanks again Bug King, I will definitely use your service again. "
    Rating by: Jasmin  |  Rating posted: 8th Feb  |  Contact: Katherine  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th FebMore details…
  • 100%
    "These guys were amazing - we had the most horrible flea infestation in our new (but very old) house and my partner was having severe reactions to the bites. It was an incredibly stressful time, but the team at Bug King were hugely helpful. They came out at very short notice, and numerous times to make sure the infestation was truly gone, they showed real care and empathy for our situation, were only too happy and willing to help, and gave great advice. Everyone we dealt with there was so helpful, genuine and an expert in their field. I would definitely use them again."
    Rating by: Kate  |  Rating posted: 10th Jan  |  Contact: N/a  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th JanMore details…
  • 100%
    "Everyone from Bug King was a pleasure to deal with. I found the situation very stressful (as I was the one being munched by fleas!) and everyone from your team put me at ease. Fast service and results (so far!) have been great. I had previously booked in with another pest control company but had cancelled the appointment due to the negative attitude and rudeness of the person who worked there. Therefore, I was pleasantly surprised with the excellent service from Bug King."
    Rating by: Albie  |  Rating posted: 9th Jan  |  Contact: Megan/Caitlin  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th JanMore details…
  • 95%
    "Managed to put my ladder into a wasp nest in the garden - did the 20m dash to the front door in 0.9 seconds, with 4 stings to show for it. Rang Bug King and left a message - being Sat didn't expect a call back until Mon but got one later that day. Appt arranged for 8:00 Monday - Sean arrived on time and dealt to the nest. He proactively asked to check around the property to make sure there wasn't another nest, which I appreciated. Said they would check in with me in a few days to make sure the wasps were gone and would come back if they weren't. I thought the fixed wasp nest call out price of $150 was a little steep, but was happy to pay that given the guarantee to come back if necessary until the wasps were gone."
    Rating by: Justin  |  Rating posted: 9th Jan  |  Contact: Sean  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    9th JanMore details…
  • 95%
    "The lady conducting the work was friendly and communicated well. Did a really good job and locked the house as discussed. Pests eradicated, recommended to all . I will be using them again on another property :) "
    Rating by: Jason   |  Rating posted: 9th Jan  |  Contact: Katherine   |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    9th JanMore details…
  • 98%
    "Great service from these guys, all the way from when I made the first phone call and appointment all the way through to execution. They were prompt and professional and had great communication.
    See you again next year
    "
    Rating by: Jayden  |  Rating posted: 14th Dec, 2016  |  Contact: Teina  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    14th Dec, 2016More details…
  • 100%
    "I would highly recommend Bug King. I have used their services three years in a row and the results are always great, the people are always friendly, and its great value for money. I will not hesitate to recommend to anyone."
    Rating by: Ana   |  Rating posted: 12th Dec, 2016  |  Contact: Ian  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Dec, 2016More details…
  • 100%
    "great service from my initial call enquiring about the services was returned within minutes with fantastic customer service offering options for both services and availability. This was followed up by conformation/reminder call the day prior to my booking. On the day of my appointment met the technician Jonathan who was polite, pleasant informative and relaxed about me needing a few extra minutes to prep the house. This professionalism put me at ease when leaving, what is ultimately a stranger to his own devices in my home. All and all the service and results were awesome and ill be recommending them to others"
    Rating by: Rikki  |  Rating posted: 5th Nov, 2016  |  Contact: Megan (customer service) Jonathan (technician)  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Nov, 2016More details…
  • 100%
    "Professional, arrived on time. The inspection for pests was thorough and the thoroughness was comforting. Displayed apt etymological knowledge. Offered helpful advice. Staff were kind and pleasant. Thorough job done. Highly recommended."
    Rating by: Makyla  |  Rating posted: 31st Oct, 2016  |  Contact: Who does this refer to?   |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Oct, 2016More details…
  • 98%
    "I would endorse previous comments about how easy Bug King personnel made the whole process. Megan at the call centre was extremely fast and helpful at responding to email queries. Mark and his assistant who did the work, were punctual, friendly, knowledgeable and efficient. I was particularly pleased at their willingness to move a heavy bookcase away from the wall without our assistance. I'd have no hesitation in recommending them to friends."
    Rating by: Gary  |  Rating posted: 5th Oct, 2016  |  Contact: Megan (call centre)  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    5th Oct, 2016More details…
  • 100%
    "I highly recommend Bug King. From my initial call to the job through follow-up after the job was done (by Jonathan), I have been listened to with courtesy and given very helpful advice.
    "
    Rating by: Iona  |  Rating posted: 22nd Sep, 2016  |  Contact: Bug King - Jonathan  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Sep, 2016More details…
  • 100%
    "From the moment I rang Bug King, everything was so easy. The call centre staff was so helpful, answering all my questions, and then efficiently organising the treatment.

    The treatment itself was great, very effective. The staff member who came was fantastic. Really polite and helpful and give me loads of good info about bedbugs and fleas, etc.

    Super impressed with the service and the results. Hopefully won't need to use them again but would definitely come back if need to! Highly recommend."

    Rating by: Sarah  |  Rating posted: 17th Sep, 2016  |  Contact: Caitlin Smart  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2016More details…
  • 100%
    "We contacted Bug King on a Sunday for a quote to spray our house for fleas. We had a response from Megan within a few hours and a booking secured for a few days later! They were the cheapest of the providers we approached and given the great reviews we found, we had no hesitation in using them.

    Mark, who carried out the work, left our house as he found it and I'm pleased to report, we've not had anymore bites.

    We received a follow up email from Megan about a week or two after the work was carried out to check in with us. She also reminded us there is a 6 month guarantee on the spraying. This is a level of customer service that we thoroughly appreciate. My wife and I have no reservations recommending the Bug King team!"

    Rating by: James  |  Rating posted: 23rd Aug, 2016  |  Contact: Megan & Mark  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Aug, 2016More details…
  • 95%
    "We contacted Bug King to help us with a major ant infestation, having tried various methods to deal with the problem ourselves over 6+ months. We got an immediate response to our email and Megan took time to fully explain the treatment to me over the phone. The technician who came out to the property did a really thorough job and let me know what to expect over the next weeks. We were delighted with the level of service and the results. Highly recommended. "
    Rating by: Jennifer  |  Rating posted: 18th Aug, 2016  |  Contact: Megan Stephenson  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    18th Aug, 2016More details…
  • 100%
    "Bug King was so easy to deal with. I sent an enquiry through thier websight and they called me that day. Megan was very informative and asked me relevant questions about what it was that we wanted to acheive. She explained everything over the phone and booked an appointment for us right away.
    She let me know what to expect and followed up with an email also.
    Once Ian arrived on the day he was very professional and explained to me what he was going to do. He was very flexible when it came to working around our 2 dogs also. It was great to have finally gotten this done as we had been meaning to do it for a while. Thanks again to the team at Bug King.
    "
    Rating by: Kristy  |  Rating posted: 10th Aug, 2016  |  Contact: Ian and Megan  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Aug, 2016More details…
  • 100%
    "Contacted Bug King to help with a flea outbreak as I had tried 4 bombs with no luck and we were going away on holiday the following day and didn't want the fleas to take over while we were away. I was booked in for the day we were flying out so left a key out and received a text to say it was all done. Came back from holiday a week later and was warned we would see some fleas once we disturbed the carpets again but after a couple of days they had gone. Was great to have a 6 month guarantee and the person I booked with was very helpful with what I needed to do to prepare our house for the treatment. Would not hesitate to use these guys again."
    Rating by: Phillippa  |  Rating posted: 5th Mar, 2016  |  Contact: Ian Barnes  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Mar, 2016More details…
  • 100%
    "I have used Bug King for the last 2/3 years to spray annually for native cockroaches and I have found Mark and his team well organised, helpful and friendly - happy to say I very rarely see any cockroaches now.
    Recently I had an ant issue and Mark came and located a trail outside into the roof and sprayed. All for fine for a couple of weeks and they appeared again in the kitchen. Mark returned and obviously found where the problem was and I haven't seen another ant at this stage. But what did amaze me was one of my kitchen cupboards would not close due to an ongoing hinge problem and when I returned home the cupboard was fixed. Now THAT is service!!! I would have absolutely no hesitation in recommending Mark and his team. They are trustworthy, reasonably priced and want to make sure they fix the problem.
    "
    Rating by: Lynn  |  Rating posted: 15th Feb, 2016  |  Contact: Mark  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Feb, 2016More details…
  • 100%
    "We phoned him in the afternoon, he turned up early the next morning at the exact time he said he would. We left him to it as we were heading away on holiday and when we got back the problem (wasp nest) was gone. And all for a very reasonable price. Great!!"
    Rating by: Phillippa   |  Rating posted: 3rd Feb, 2016  |  Contact: Ian Barnes  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Feb, 2016More details…
  • 100%
    "I have never placed feedback on this site but I was just so impressed with the service at Bug King. They responded so rapidly to my concerns with email and phone calls, arranged an appointment within hours, gave transparent and very reasonable pricing up front, turned up on schedule (Mark, our technician even called me to let me know he was delayed by 5 minutes!), and the treatment was brilliantly effective. Simply outstanding service from Dale and Mark at Bug King! I cannot thank you enough."
    Rating by: Jane   |  Rating posted: 27th Nov, 2015  |  Contact: Bug King -Mark and Dale  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Nov, 2015More details…
  • 100%
    "From start to finish I found the whole process was very quick and very professional. When I re entered my home I was amazed at how quickly the treatment had taken effect, very pleased with the final outcome."
    Rating by: Lorraine  |  Rating posted: 30th Apr, 2015  |  Contact: Grant Johnstone  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Apr, 2015More details…
  • 100%
    "Great friendly service - came out the day after I phoned to solve our flea problem. Pricing upfront with no hidden costs - great value as Mark did a thorough job inside everywhere incl. skirting boards; garage floor and the outdoor areas where our cat might sleep. Hope we won't need their service again - but would definitely call them if we did and recommend to others."
    Rating by: Sarah  |  Rating posted: 13th Mar, 2015  |  Contact: Mark  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Mar, 2015More details…
  • 100%
    "We always use No Cowboys to source new tradespeople and when we discovered a mouse in our home recently, we opted to seek Bug King's help on the basis of the positive feedback on this site.

    Very professional company - right from the first phonecall. We were given advice around how the problem would be treated, the timeframe (a two-stage process with mice), the all-up cost, cancellation policy etc - all very open and transparent.

    The technician checked our home for potential entry and exit points, made suggestions on how to reduce the likelihood of mice getting into our home and explained how the two-stage bait system worked. Both technicians we dealt with were punctual, friendly and knowledgeable. We have three children aged under three, so the option of locked bait cages offered peace of mind. We highly recommend Bug King and would not hesitate to use their services again if the need arises."

    Rating by: Vicki   |  Rating posted: 27th Dec, 2014  |  Contact: Staurt and Mark  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Dec, 2014More details…
  • 100%
    "Fantastic service. The technician was prompt and knowledgeable. We have recently had our house sprayed for flies and the difference in the first few days has been brilliant.
    The process has been quick and easy. The product used is not over powering.
    Everytime we have used Bugking the contact staff and technicians have been fantastic. Cannot recommend this service highly enough.
    "
    Rating by: Nicole  |  Rating posted: 21st Nov, 2014  |  Contact: Melissa  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Nov, 2014More details…
  • 100%
    "I was really impressed by the service I received from my technician yesterday.

    Firstly he called to let me know that he was running a little bit late so great management of expectations right there and he was really polite about it. Once he arrived at my house he really wanted to get a good understanding of the issue at hand and what I’d been experiencing, gave a thorough examination of my room, clearly outlined my options and he was really patient while I called my flatmate/landlord to discuss what option we should take. Overall very happy with the service and experience and should any of my friends have a bug/rodent issue I would definitely recommend you guys. Thanks heaps for restoring my faith in good quality customer service, I was beginning to think it didn’t exist anymore!
    "
    Rating by: Korena  |  Rating posted: 5th Sep, 2014  |  Contact: Dale  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Sep, 2014More details…
  • 100%
    "I had a very disconcerting problem and needed urgent help. Wasps were entering the roof space of my house at night for the warmth. They would then be attracted to the warmth and light coming from our recessed Hallogen downlights. They would then fall through the gaps in the downlights and land in the living space and crawl round on the carpet and furniture. Once the lights were turned off (e.g., to watch a DVD or go to bed) the wasps would be crawling around in the dark and we became even more vulnerable to being stung due to not being able to see them. After a particularly close encounter and almost being stung, I got on the internet and did some research on wasp extermination companies. I called Bug King first thing the next morning. Dale arrived at my house at 10:30am, bang on time, and I found him to be absolutely brilliant. He was friendly, understanding, knowledgeable and professional. I showed him one of the wasps I had killed and he immediately identified its type. He took plenty of time to listen to my description of the problem and also to provide me with answers to questions. I never once got the feeling he was in a rush to get away and I felt he genuinely cared about protecting my family from these nasty pests. He made a thorough search of our roof cavity to check for a nest and then treated our entire roof cavity with powder and a spray. By the time he left I had complete peace of mind. We will be replacing all our downlights with sealed LED types in the next few days, so with that and the chemical treatment I can now rest assured that there will be no more wasps coming into our home. I highly recommend Bug King's services and I wouldn't hesitate to use them again should the need arise."
    Rating by: Madeleine  |  Rating posted: 21st Aug, 2014  |  Contact: Dale Stephenson  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Aug, 2014More details…
  • 5%
    "I contacted 'THE KING' as he/they liked to be referred to. He had done a job for my mother, getting rid of a rat...great job. So a year or two later, last month I had the same issue, so gave him a call. Came on time the first time...said he'd be back to check on the situation and perhaps lay some traps outside to complete the job. Never showed up. Called him, he said yep, he'd get another guy on the job asap. He never showed up. Since then I have left numerous messages, because guess what, still go a rat, but now an answering service, who of course only pass on messages with zero responsibility, answer my calls and 2 weeks later, no reply. weird. unreliable, bad service, lost a customer. very disappointed."
    The team at Bug King responded:
    ""No excuses. Our investigations show we dropped the ball on this one. Our priority is customer service but, like any business, there will be occasional hiccups. We have contacted Sarah to offer our apologies and have also offered to complete the treatment at no cost.""
    Rating by: Sarah  |  Rating posted: 2nd Apr, 2014  |  Contact: Mark  |  Job date: Mar, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 20%
    2nd Apr, 2014More details, one reply…
  • 100%
    "After sleepless nights of worry and trying to find a strategy to safely destroy some wasp nests I decided to engage a professional to ensure my survival. I found Bug King on Nocowboys.
    I can't remember the last time I engaged the services of a professional who proactively went out of their way to do more than what I had requested - Dale from Bug King did just that. He arrived exactly as promised and was friendly and his confidence put my anxiety at ease.I requested destruction of two inground wasp nests - one a German Wasp nest in a difficult location under the house. Dale then eradicated 6 paper wasp nests. After telling him I had a possum and rodent problem Dale provided rat and mice traps and commercial baits with clear instructions on their operation and use - at no charge. He was not in a hurry to leave and we enjoyed a chat. I thought $125 was quite expensive for 2 wasp nests however I received far more than I had expected. Well done and thanks Dale and Bug King for top notch service and customer care. I can sleep easy now!
    "
    Rating by: Brett  |  Rating posted: 19th Feb, 2014  |  Contact: Dale  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Feb, 2014More details…
  • 93%
    "Had fleas problem before and found these guys on nocowboys.co.nz , communicated several times with email, arrived on time, professional service and good after care as well emailing to check if everything is alright."
    Rating by: Jason  |  Rating posted: 13th Feb, 2014  |  Contact: Mark  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    13th Feb, 2014More details…
  • 100%
    "Very impressed with the service from this company. Competitive pricing, fast, efficient service, plus quick and responsive communication as well. Friendly and informed personnel. Went above and beyond. Would definitely use them again."
    Rating by: Shannon  |  Rating posted: 30th Jan, 2014  |  Contact: Mark/Dale  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jan, 2014More details…
  • 100%
    "I would like to say a BIG THANK YOU to Mark and the team at Bug King. After dealing with a dodgy pest control person, it was so refreshing to deal with your company who were very knowledgable and professional and I believe are finally helping my family get control of this flea problem we have had for the past few months!! Dale is an excellent representative of your company and was great to deal with, very personable and professional. Thank you very much to you Mark, Dale and the rest of the team. I will definitely recommend you to all my family and friends!"
    Rating by: Rose  |  Rating posted: 6th Nov, 2013  |  Contact: Dale  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Nov, 2013More details…
  • 98%
    "Great service - fast, effective and friendly. Would absolutely recommend them. "
    Rating by: Helen   |  Rating posted: 2nd Sep, 2013  |  Contact: John  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    2nd Sep, 2013More details…
  • 100%
    "Excellent job done, friendly, came on a Saturday as I was desperate to get rid of that horrible bed bug! competitive price and very thorough with explanation as job was being done, what was gonna happen and after care. "
    Rating by: Cecile  |  Rating posted: 8th Jul, 2013  |  Contact: Cannot remember sorry :-/  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Jul, 2013More details…
  • 100%
    "These guys were fantastic. The man I got on the phone initially was a complete bug expert. I had done hours research on the net and I could have just spoken to this guy. He listened to my concerns and really reassured me. But with factual information. And he took his time with me. The quote was cheap and realistic as it wasn't a big job. The guy that actually did the spray was friendly and took his time. He really csred about our cat's safety around the product too. Lovely man.
    We have had no bugs since. Highly recomended. I have used another company before and would always use Bug King now. Super professional and down to earth too. Very happy.
    "
    Rating by: Megan  |  Rating posted: 2nd Jul, 2013  |  Contact: Megan  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Jul, 2013More details…
  • 100%
    "Excellent customer service/communication, professional, considerate, friendly, priced competitively, arrived promptly, provided handy payment option (could pay via EFTPOS on-the-spot), AND they got rid of the wasps!!"
    Rating by: Ami  |  Rating posted: 4th Apr, 2013  |  Contact: Mark (but We Have Forgotten Name Of Guy Who Did The Job, Sorry!)  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Apr, 2013More details…
  • 100%
    "Jon was amazing. He was so friendly and dealt with the wasps immediately and efficiently. I could not believe how quickly they urned up as I was so worried about he nest as it wa so close to the house and I have young kids. Wow definitely recommend these guys, I was loan away by them. "
    Rating by: Lisa  |  Rating posted: 1st Apr, 2013  |  Contact: Jon  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Apr, 2013More details…
  • 100%
    "Mark has been fantastic - We have been having trouble with Ants at our Auckland home and Mark has offered great service. He arrived when he said he would, told me my options and offered very good value for money. He followed up after our visit and ensured that we were happy with the results....which we are! No more ants!! I would highly recommend Mark.
    Cheers
    Sarah
    "
    Rating by: Sarah  |  Rating posted: 26th Mar, 2013  |  Contact: Mark McDonald  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Mar, 2013More details…
  • 100%
    "Great service, turned up on time...in fact early and took EFTPOS on the spot, no more wasps in less than a day!"
    Rating by: Adam  |  Rating posted: 16th Mar, 2013  |  Contact: Mark  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Mar, 2013More details…
  • 100%
    "Mark and the team at BugKing are just awesome! They came and sprayed our house for ants and ****roaches (ewww!!), which had started to make their way inside in a big way. They took their time and were extremely thorough. A week later Mark phoned to check how things were going. I mentioned we still had some ants getting in although it wasn\'t many and he was straight back out and re-sprayed, spending twice as long as the first time to make sure the job was done. Outstanding work!"
    Rating by: Kate  |  Rating posted: 20th Nov, 2012  |  Contact: Mark  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Nov, 2012More details…
  • 100%
    "BugKing\'s pre, during and post care is outstanding.
    Before the event I was able to browse the FAQ\'s on their blog, which answered all of my questions about preparing for the appointment. On the day Mark explained the process and provided information that exceeded my expectations. His professional manner and diligence put me at ease in terms of leaving him alone to do the job. Mark\'s product knowledge was very reassuring, with animals and children I was assured Mark knew about his products and how they would react when in contact with humans and animals. He is using products that are safe, and do not build up in our system but are quickly excreted. Product he has also used at home. Not only was I pleased on the day, but following the appointment I received a follow up email and phone call to ensure I was satisfied. Well done, you are now top of mind whenever I think of bugs.
    "
    Rating by: Courtney  |  Rating posted: 1st Nov, 2012  |  Contact: Fly Treatment  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Nov, 2012More details…
  • 100%
    "This was the second time that I have used Bug King and as the first time, I was very happy with the job done. First time I used them Mark got rid of a very large wasps nest. Mark was very friendly and professional right from first contact and the job was done in one hit and took hardly any time at all. Just recently I had Bug King round to do an ant treatment and Jon did this job for us. Again, I was most impressed with his friendliness and professionalism. I grilled him about the ant treatment as I have a 17 month old daughter and was worried about the safetly of the treatment for her but he reassured me and there wasn\'t a question he couldn\'t answer! Highly recommend Bug King and would definitely use them again. They will be doing a fly treatment for me before the Summer for sure."
    Rating by: Frances  |  Rating posted: 22nd Oct, 2012  |  Contact: Jon  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Oct, 2012More details…
  • 100%
    "These guys were pleasant, professional and friendly. They did a great job and I would recommend them to friends and family and anyone else with a rodent problem with no hesitation."
    Rating by: James  |  Rating posted: 19th Sep, 2012  |  Contact: Mark  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Sep, 2012More details…
  • 100%
    "Great communication and advice on a possible borer issue. Mark was very helpful and explained things well, and very reassuring about getting the problem - luckily minor - sorted."
    Rating by: Susan Rockliffe  |  Rating posted: 8th Aug, 2012  |  Contact: Mark  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Aug, 2012More details…
  • 95%
    "Mark came out quickly and followed up to see if we were happy, simple and reliable."
    Rating by: Lisa  |  Rating posted: 24th Apr, 2012  |  Contact: Mark  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    24th Apr, 2012More details…
  • 85%
    "great work - thanks very much - and we\'ll see you again! "
    Rating by: Ann Marie   |  Rating posted: 14th Apr, 2012  |  Contact: Mark   |  Job date: Apr, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 70%
    14th Apr, 2012More details…
  • 80%
    "Have used this business on two occassions. I have found them resopnsive and efficient"
    Rating by: Barbara  |  Rating posted: 31st Mar, 2012  |  Contact: Mark McDonald  |  Job date: Feb, 2012
    Communication: 80%  |  Quality: 80%  |  Reliability: 90%  |  Value: 70%
    31st Mar, 2012More details…
  • 100%
    "Fast, friendly & faultless. Got straight through to Mark, no message services! Mark got over to the house that same day to eliminate large wasp nest. Would use again, and recommend to others. Cheers"
    Rating by: Sean  |  Rating posted: 19th Mar, 2012  |  Contact: Mark  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Mar, 2012More details…
  • 93%
    "Mark did a great job eliminating the largest wasp nest I have ever seen, he was very quick and efficient. "
    Rating by: Peter  |  Rating posted: 24th Feb, 2012  |  Contact: Mark  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    24th Feb, 2012More details…
  • 100%
    "Prompt, profressional in the job. Easy communication. Would recommend to all."
    Rating by: Winnie  |  Rating posted: 3rd Jan, 2012  |  Contact: Mark  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jan, 2012More details…
  • 100%
    "Very impressed with the service and results from Mark at Bug King. We had a fly treatment done and the results were definitely noticable that same day - sat down for dinner without having to swat flies away. Will definitely be recommending to family and friends. Thanks and merry christmas."
    Rating by: Angus  |  Rating posted: 21st Dec, 2011  |  Contact: Mark  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Dec, 2011More details…
  • 100%
    "Awesome service & very professional. Would recommend"
    Rating by: Rachel  |  Rating posted: 27th Nov, 2011  |  Contact: Mark  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Nov, 2011More details…
  • 100%
    "Absolutely fabulous job! Mark was wonderful, went beyond the call of duty, jump started my car as it had a flat battery!! Excellent value for money! Will def use again"
    Rating by: Kirsty  |  Rating posted: 24th Oct, 2011  |  Contact: Mark  |  Job date: Oct, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Oct, 2011More details…
  • 100%
    "The service was thoroughly professioanl from the first contact through to the completion of the job. I felt mark knew what he was talking about and i had confidence thet the problem would be solved. I also felt he was very trustworthy."
    Rating by: Judy  |  Rating posted: 18th Sep, 2011  |  Contact: Mark McDonald  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Sep, 2011More details…
  • 100%
    "Prompt efficient economical service.
    Very professional and easy to deal with.
    Would recommend to all.
    Thanks Mark.
    "
    Rating by: Noel  |  Rating posted: 17th Sep, 2011  |  Contact: Mark McDonald  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2011More details…
  • 100%
    (no comment)
    Rating by: Kaylene   |  Rating posted: 14th Sep, 2011  |  Contact: Mark McDonald  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Sep, 2011More details…
  • 100%
    "If you are after good service, great communication and someone who is passionate about there business (and cares about your bug problem), dont bother calling anyone else...Mark from Bug King is your guy.
    I can\'t recommend him highly enough to be honest!
    Awesome job Mark!!!!!!!!
    "
    Rating by: Denise  |  Rating posted: 26th Jun, 2011  |  Contact: Mark  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Jun, 2011More details…
  • 100%
    "Mark was excellent - efficient, punctual, polite and professional. He lay some rat traps for us and gave us a very good price. We would definitely call on his services again. "
    Rating by: Alex  |  Rating posted: 23rd Apr, 2011  |  Contact: Mark  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Apr, 2011More details…
  • 95%
    "Thank you,
    prompt, efficient and pleasant to work with
    "
    Rating by: Barbara  |  Rating posted: 13th Apr, 2011  |  Contact: Mark McDonald  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    13th Apr, 2011More details…
  • 100%
    "Prompt,professional service,offering sound practical solutions.Definitely,would use Bug King in the future."
    Rating by: Mark  |  Rating posted: 27th Feb, 2011  |  Contact: Mark  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Feb, 2011More details…
  • 100%
    "Fantastic and reliable service - recommend to all.
    Andrew - Duke Street
    "
    Rating by: Andrew  |  Rating posted: 10th Feb, 2011  |  Contact: Mark  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Feb, 2011More details…
  • 100%
    "Bug King provided a very professional service, I wouldn’t hesitate to recommend them to my friends and family. It is great not having flies and spiders in the house. I will definitely be getting them to come again next spring to bug proof my house."
    Rating by: Jakki  |  Rating posted: 27th Jan, 2011  |  Contact: Mark  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jan, 2011More details…
  • 100%
    "Mark was very profressional in all aspects of the job. From initial consultation spanning to the completion of the job. I would recommend to friends and family."
    Rating by: Paulette  |  Rating posted: 18th Jan, 2011  |  Contact: Mark  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jan, 2011More details…

Unauthenticated ratings (1)

  • 100%
    "VERY FRIENDLY! VERY INFORMATIVE! Thanks for your help, keep up the good work!"
    Rating by: George  |  Rating posted: 1st Apr, 2011  |  Contact: Mark  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    George, 1st Apr, 2011More details…

Primary contact
The team at Bug King

Phone number
0800 54 64 54

Website
www.bugking.co.nz

Availability
This week/ASAP

Physical address
Pakuranga

Postal address
PO box 251300,
Pakuranga,
2140

About us
Simple, Safe, Effective pest control solutions.

Your health is our main focus when eliminating pests.

Get peace of mind, get rid of pests.

What we do
Bug King Pest Control Services

Bug King offers simple, effective pest control services. If you're unhappy with the results, we'll come back and do it again for free.

1. Domestic Pest Control

Safe eradication and control of all domestic pests; spiders, ants, fleas, flies, cockroaches, rats, mice and bed bugs. Including;

We provide a warranty on results for up to 6 months (dependant on the treatment).

Discreet unmarked vehicles (if requested).

2. Commercial Pest Control

Your business has distinct pest control needs. Bug King will complete a comprehensive site assessment and tailor a pest program that meets these needs.

Ongoing management includes written reports with information on the effectiveness of our pest control program and recommendations for improvements as required..

We ensure we meet all internal and external audit requirements for monitored sites, including activity registers, site maps, and processl documentation.

3. Organic Pest Control

The demand for our organic pest control service has risen.

Bug King's organic treatment is a truely organic treatment, derived from freshly grown Pyrethrum Daises that have been freshly cultivated, dried and rendered into a natural Pyrethrum spray. There is no safer insecticide product that is toxic to pests on the market.

Ring Bug King now for all your Domestic, Commercial & Organic pest control needs. 0800 KING KING that's 0800 54 64 54 or visit our website www.bugking.co.nz

Categories we service
Pest control & inspections

Areas we service
Waitakere City and Suburbs, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Auckland Region, Auckland City and Suburbs

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