Elite Bathroomware NZ Ltd / Bathroom Remodelers

Is Elite Bathroomware NZ Ltd your business?
  • 0%
    "The staff there needs more training, some not very polite or approachable I would say. Some other are okay. But what happened is the sales person gave me 5 -9 working days waiting period for a showerbox, I understand sometimes things cant be guaranteed, so I have waited for 10 days for the item, which is okay. But the most frustrated thing is prior the day of delivery, I have received a call to confirm my order will delivered the next day, but on that day I have waited for 1 hour but no one showed up, until I caledl, they only got one of the items in their warehouse and no confirmation for my order on their board. How frustrated. Then I communicated with Louise which through the communication, she only blamed for the supplier caused the delay but not even say sorry for their lack of communication and no show that caused me time and reschedule my work, and even ask for me break down for the costs? They just think they did nothing wrong it's all supplier's fault even no show and no follow up call. I won't recommend use them, if it happens to me it would happen to others, I think it's the process problem they need to refine and staff training for customer service"
    Rating by: Dave  |  Rating posted: 22nd Apr, 2017  |  Contact: Louise  |  Job date: Apr, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    22nd Apr, 2017More details…
  • 100%
    "Elite Bathroomware supplied all our tapware. They were competitive with price and supplied an innovative solution when a part didn't work out. I would use Elite Bathroomware again and recommend them to others."
    Rating by: Jo  |  Rating posted: 25th Feb, 2014  |  Contact: Josh Burkhead  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Feb, 2014More details…

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