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Heat Pump Services Ltd / Heat Pump in Eden Terrace

 
 
 

Primary contact
Kim Neville

Full name of the contact person undertaking the work on behalf of this business

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  • 98%
    "Excellent experience. Pleasant tradesman. Fast and efficient as well as chatty over a coffee."
    Rating by: Mary  |  Rating posted: 29th Jun  |  Contact: Mark Mitchell  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Mary29th JunMore details…
  • 100%
    "Excellent communication and install arranged around what I could do. Sorted positioning etc so it was most appropriate and worked how I wanted it too, no short cuts! Lovely onsite and most importantly the heat pump worked so well within a few mintues."
    Rating by: Nicki  |  Rating posted: 28th Jun  |  Contact: Heatpump Services  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nicki28th JunMore details…
  • 90%
    "A very professional service, everything was explained well, installed on time and efficiently. Plus when we had some issues they were promptly fixed. Definitely recommend."
    Rating by: Maxine  |  Rating posted: 27th Jun  |  Contact: Kim Neville  |  Job date: May, 2021
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 80%
    Maxine27th JunMore details…
  • 100%
    "Kim and his team are excellent to work with, extremely knowledgable and meticulous in ensuring you have the correct sized heat pump for your home. Well done guys."
    Rating by: Yvonne  |  Rating posted: 25th Jun  |  Contact: Kim Neville  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Yvonne25th JunMore details…
  • 100%
    "I highly recommend Kim if you are looking for a heat pump. He showed up when he said, delivered the quote when he said, installed the unit when he said.
    The work was good quality and the communication excellent.
    Very happy
    "
    Rating by: Matthew  |  Rating posted: 25th Jun  |  Contact: Kim Neville  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Matthew25th JunMore details…
  • 100%
    "Kim was quick to come give an estimate and thoroughly answer any questions. Once we had decided to go ahead, the install was easy to book and the job was well done. Heat pump works fantastically. I would highly recommend Heat Pump Services."
    Rating by: RaeAnn  |  Rating posted: 25th Jun  |  Contact: Andy  |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    RaeAnn25th JunMore details…
  • 100%
    "All good. Job done to a neat and tidy standard. Also suggested good route to conceal pipes etc so not visible as well as a competitive price."
    Rating by: Colin  |  Rating posted: 25th Jun  |  Contact: Kim Neville  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Colin25th JunMore details…
  • 98%
    "Initial consult with Kim was good. He explained things well and gave confidence. The install date was set but when Andy (the installer) arrived he realised he could not install the outside unit as the ground was too steep. He had to postpone until the following week to get a wall bracket. The following week he turned up promptly and did a quick, clean and efficient installation. So far the heat pump has performed very well. We are happy with our choice of heat pump and installer."
    Rating by: Simon  |  Rating posted: 25th Jun  |  Contact: Andy for Kim Neville   |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Simon25th JunMore details…
  • 100%
    "Believe the no cowboys feedback - Organise a quote now - you won’t regret it."
    Rating by: Peter   |  Rating posted: 25th Jun  |  Contact: Kim  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter 25th JunMore details…
  • 100%
    "Good informative consult from Kim followed by fat easy installation."
    Rating by: Les  |  Rating posted: 20th May  |  Contact: Kim  |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Les20th MayMore details…
  • 100%
    "I believe this is the 5th Heatpump we’ve had installed. I can’t say enough for the clean installations. I’m a perfectionist and love their attention to detail. Dan"
    Rating by: Dan  |  Rating posted: 20th May  |  Contact: Kim  |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dan20th MayMore details…
  • 100%
    "Kim came at 11.00am on the dot, gave very sound advice on how to get the best out of the heat pump, and gave both our units a thorough check. Friendly, informative and would recommend him to anyone who has a Fujitsu heatpump.
    "
    Rating by: Peter Lye  |  Rating posted: 30th Apr  |  Contact: Kim Neville  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter Lye30th AprMore details…
  • 100%
    "Kim managed assessment and heat pump install for us as 'remote' landlords.
    - Easy to deal with
    - Prepared to discuss best solution and consider options with the landlord.
    - Communicated well with tenants, giving landlord peace of mind in maintaining existing great landlord-tenant relationship.
    "
    Rating by: Michael  |  Rating posted: 15th Apr  |  Contact: Kim Neville  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michael15th AprMore details…
  • 100%
    "Kim & Travis installed three heat pumps at different locations for us. The work was done efficiently, tidally and at stated cost. Kim is easy to work with and has a very professional approach to the work he undertook for us. I have no problem in recommending Heat Pump Services. "
    Rating by: Malcolm  |  Rating posted: 14th Apr  |  Contact: Kim Neville  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Malcolm14th AprMore details…
  • 100%
    "Great job
    3 heat pumps installed
    Everything went well
    "
    Rating by: Sue  |  Rating posted: 31st Mar  |  Contact: Kim   |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sue31st MarMore details…
  • 100%
    "Kim is so professional and knowledgeable in recommending a best-fit heat pump for our needs. We first installed one heat pump and had received great service. Thereafter, we had Kim and his colleague installed two more for the bedrooms. Highly recommended."
    Rating by: tim  |  Rating posted: 30th Mar  |  Contact: Kim  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    tim30th MarMore details…
  • 95%
    "Kim was prompt and reliable, all questions answered. Installation was quick and without problems. Both units running well. Highly recommended."
    Rating by: Graham  |  Rating posted: 30th Mar  |  Contact: Kim Neville  |  Job date: Feb, 2021
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Graham30th MarMore details…
  • 100%
    "Awesome job once again Kim. Highly recommend this company for price, reliability and service "
    Rating by: Phil  |  Rating posted: 30th Mar  |  Contact: Kim  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Phil30th MarMore details…
  • 100%
    "Great service, provided us with a heat pump, when other company’s couldn’t offer a solution. Talked us through how the system works, very satisfied."
    Rating by: Paula Tetzlaff  |  Rating posted: 22nd Jan  |  Contact: Kim   |  Job date: Jan, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paula Tetzlaff22nd JanMore details…
  • 100%
    "Heat Pump Services ROCK ! I contacted them in late December we were melting in our flower shop our 7 year old heat pump had died ! It had had a hammering.
    Solution: early Jan as soon as practically possible brand new 7 .2 KW Gree heat pump with digital temperature reading and 6 yr guarantee , all installed with a minimum of fuss .
    Result: We are so happy ,healthy work space happy flowers happy staff ,what more could one ask for !
    Thank you Heat Pump Services
    "
    Rating by: Raewin  |  Rating posted: 21st Jan  |  Contact: Raewin Kelly  |  Job date: Jan, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Raewin21st JanMore details…
  • 100%
    "From our very first contact with Kim we were impressed. Kim has an excellent knowledge and most importantly a willingness to discuss all aspects of the appropriate options with us. We felt his professionalism was outstanding. The gentleman who installed our awesome heat pump provided an excellent installation clear explanations and overall service. 10 out of 10 heat pump services. We are delighted with the heat pump and would definitely recommend your service."
    Rating by: Bev and Alan  |  Rating posted: 20th Jan  |  Contact: Kim Neville and his team  |  Job date: Jan, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bev and Alan20th JanMore details…
  • 100%
    "We were struggling to get a suitable heat pump just before Xmas due to leaving things too late and the problems with availability from Covid19 and the all the shipping issues at the moment. Kim somehow managed to find the last 6kW Mitsubishi in the country and had it sent up from Christchurch for us so he could install it 2 days before Xmas. Kim and his team did a fantastic job, turned up on time, installed the heat pump very neatly, left no mess behind. Highly recommend these guys!"
    Rating by: David  |  Rating posted: 20th Jan  |  Contact: Heat PumpServices - Kim Neville  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David20th JanMore details…
  • 100%
    "Excellent service. Punctual and efficient. Highly recommended"
    Rating by: Robert  |  Rating posted: 19th Jan  |  Contact: Kim Neville  |  Job date: Jan, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Robert19th JanMore details…
  • 100%
    "Excellent service and installation. A wonderful job was done."
    Rating by: Fiona Lynch  |  Rating posted: 6th Dec, 2020  |  Contact: Kim  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Fiona Lynch6th Dec, 2020More details…
  • 100%
    "Fast efficient service , heat pump needed approval, once obtained was in & working in record time. Was difficult to place but Kim worked it out & did the job expertly"
    Rating by: Grant  |  Rating posted: 5th Dec, 2020  |  Contact: Kim  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Grant5th Dec, 2020More details…
  • 100%
    "Great service as was the last job. Kim walks the talk which is much appreciated.
    Thanks Kim
    "
    Rating by: Chris  |  Rating posted: 4th Dec, 2020  |  Contact: Kim Neville  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris4th Dec, 2020More details…
  • 100%
    "Fast efficient quote, service and great communication. Very happy with our new heat pump. Kim was excellent to deal with - I would highly recommend. "
    Rating by: Rosa  |  Rating posted: 6th Nov, 2020  |  Contact: Kim  |  Job date: Oct, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rosa6th Nov, 2020More details…
  • 98%
    "Same day service! Kim replaced the cracked filters, cleaned and serviced our heat pump efficiently and expertly. Have used this friendly and responsive company before. Highly recommended! "
    Rating by: Lynette   |  Rating posted: 26th Jun, 2019  |  Contact: Kim   |  Job date: Jun, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lynette 26th Jun, 2019More details…
  • 100%
    "Great service! Fujitsu have the best heat pumps in NZ at the moment and Heat Pump Services recommended the right one for our house. It was installed professionally and works like a dream!"
    Rating by: Frank  |  Rating posted: 11th Apr, 2009  |  Contact: Kieran Mortimer-Jones  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Frank11th Apr, 2009More details…

Primary contact
Kim Neville

Phone number
0508247266

Website
https://www.heatpumpservices.co.nz/

Availability
This week/ASAP

Physical address
3 Diamond Street,
Eden Terrace,
1021

About us
Installing heat pumps since 2004. For over 15 years, our team at Heat Pump Services have developed a personalised residential and commercial expertise in heat pump installation throughout Auckland. Taking over in 2008, our director Kim Neville – a heat pump expert – has shaped our company into what it is today. Drawing on over two decades of industry experience, Kim brings a high level of knowledge and skill to the team.

With a range of clients – from commercial businesses to residential home-owners – we understand that every client is different. Which is why we provide advice that is “fit for purpose”. We don’t just sell heat pumps, we fit them.

What we do
Re-shaping the company with his heat pump passion and know-how, Kim had a vision: to not only sell a product or service, but to sell advice.He wanted to educate his clients around the benefits of heat pump systems. All the while, providing a face-to-face service, fitting clients with the perfect solution for their heat pump needs.

We specialise in the sale & installation of the best quality heat pumps available for the residential and commercial market. We offer quality service, quality products, with quality workmanship. We also provide ventilation systems and all electrical work. We use Master Electricians and Accredited Installers.

Categories we service
Heating / Heating Repair Services, Heat Pump, Air Conditioning & Refrigeration

Areas we service
Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland City and Suburbs, Auckland Central

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