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HomePro / Bathroom Remodelers in Albany

 
 

Primary contact
Glenn Smith

Full name of the contact person undertaking the work on behalf of this business

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  • 100%
    "The Homepro team have been a pleasure to work with from start to finish. No pressure or undelivered promises. The original quote and final cost was very close which reflected changes and additions at our request. Nothing was a problem and continual feedback and advise from all was really appreciated. Darren the Forman was always contactable, quick to respond and had excellent communication skills. The various tradesman were polite, professional and nothing was a problem for them. Their attention to detail was great. Highly recommend these guys."
    Rating by: Paul  |  Rating posted: 1st Apr  |  Contact: Glenn Smith  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul1st AprMore details…
  • 95%
    "Had several meetings and discussions scoping project. Then several discussions on pricing. Agreed. This is key as when job completed there were no surprises. A couple of unders and a couple of overs, but in the end job was just under expected pricing. All work was to a very high standard with skilled crafts people. Actually engaged painters to do additional work. Job took a little longer than expected but put that down to crafts people taking pride in their work and working slowly and carefully. There were no mistakes and no call backs."
    Rating by: Grant  |  Rating posted: 7th Oct, 2020  |  Contact: Glenn Smith  |  Job date: Oct, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Grant7th Oct, 2020More details…
  • 100%
    "Homepro provided a very professional service from estimate to completion of our bathroom renovation. Glenn took us 'shopping' to get quality products at good prices, carpets were protected and all trades people were friendly and accomplished in their trades and turned up bang on time as advised daily.. Darren project managed the whole process and was regularly on site to introduce the tradies and ensure supply of products in a timely manner. Finished bathroom is perfect.
    Highly recommended, we definitely made the right decision engaging Homepro.
    "
    Rating by: Keith  |  Rating posted: 5th Oct, 2020  |  Contact: Darren  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Keith5th Oct, 2020More details…
  • 95%
    "If you are looking for a professional and caring team with quality results for your bathroom renovation you can not go past Glenn and his team from HomePro. I am really happy with the quality of work and their customer care attitude. My bathroom was not quite finished when COVID hit but the team came the day before lockdown and did all they could to make my bathroom as workable as possible and came back to finish as soon as they were able. Another thing that really impressed me was how the team cleaned up after themselves every day and removed all the rubbish. I can’t speak highly enough of this team and give my heartfelt thanks to Glenn and the team"
    Rating by: Jeanette  |  Rating posted: 9th Jun, 2020  |  Contact: Glenn  |  Job date: Feb, 2020
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Jeanette9th Jun, 2020More details…
  • 100%
    "Home Pro did a major renovation job for us and they were absolutely fantastic and we recommend them very highly to anyone looking for meticulous and timely job completion. They were very responsive, communicated well, listened to our requirements and delivered above expectations. "
    Rating by: MSK  |  Rating posted: 7th Jun, 2020  |  Contact: Glenn   |  Job date: Feb, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    MSK7th Jun, 2020More details…
  • 70%
    "We selected HomePro after consulting with two other businesses. Our choice was driven by the owners explanation of their experience and professionalism! As our project evolved, things did not go to plan and we were disappointed that the insinuations were that it was partly our fault for not leaving a key (we refused) and or that it was because we selected products (tiles) that HomePro would not have recommended. As the relationship became more stressful communication got more strained.

    I must stress that the individual Trades people involved in the project were all lovely people and I’d use them again. However, in the end we felt that we were out of pocket because we had to return tiles that were bought directly by us.

    When we placed the order for tiles, we informed Glenn who went to our supplier and afterwards commented that they were non standard and very heavy. The builder installed Acqua Line Gib. After the floor tiles were laid, the Tiler became concerned that the weight per square meter exceeded the specs for the Gib on the wall. We were informed that we needed to make a choice of stripping everything again so that a stronger wall board could be installed or we had to select different tiles. We chose the latter and in a few hours selected differ tiles.

    It became our responsibility to have the remaining tiles removed from our home and restocked with the supplier. It cost us a restocking fee and we had to pay for the tiles that were used on the floor.

    The new tiles were installed without issue and our bathroom looks great. On receiving the final invoice, I suggested that it was unfair that we had to pay for the removal of the tiles and had to pay for the wasted tiles as we were not experienced enough to know they would be wrong and placed full reliance on HomePro’s knowledge and experience. They said they had never come across a similar situation and that they were not responsible. Additionally, I asked for a breakdown of all charges reconciled to the original quote. This was not done (all the costs were grouped into trades but it made it difficult for me to reconcile to the original quote) but I was reminded that the final payment was due immediately. I immediately paid the account on the 17 January 2020.

    Since the completion of the bathroom and the payment of the final account, there has never been a final inspection. I have not received any training or explanation as to how the underfloor heating works. I have not got any written instructions on the system. I have not received any producer statements or warranty on the water proofing. I have not received a Certificate of Completion for any of the electrical work undertaken.

    I am bitterly disappointed with the way in which we as customers have been treated. The final payment has been made so I no longer matter.

    I cannot recommend this business. It has been a disappointing experience.
    "

    Rating by: Alan  |  Rating posted: 21st Feb, 2020  |  Contact: Glenn and Darren  |  Job date: Feb, 2020
    Communication: 50%  |  Quality: 80%  |  Reliability: 80%  |  Value: 70%
    Alan21st Feb, 2020More details…
  • 100%
    "Glen and his marvellous team came in and did our kitchen renovation. We were very impressed how they managed to line up all the tradesmen back to back and made everything run as smoothly as possible. We knew we were in good hands and Mike (who installed and made the cabinets) had a wonderful eye for detail and we felt we were in good hands. I wouldn’t hesitate to recommend them and wish them well."
    Rating by: Monique  |  Rating posted: 8th Jan, 2020  |  Contact: Glen  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Monique8th Jan, 2020More details…
  • 98%
    "Great workmanship and good communication re planned work, progress and any issues. HomePro completed an assortment of kitchen renovations involving a number of tradies and everything went smoothly and was completed quickly and efficiently."
    Rating by: Amanda  |  Rating posted: 11th Nov, 2019  |  Contact: Glenn Smith  |  Job date: Nov, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Amanda11th Nov, 2019More details…
  • 100%
    "Hompro is a fantastic firm to deal with. Glenn and the team are highly skilled and professional. Great advice and work to a very high standard, nothing was too much trouble. Communication was great throughout the job and the price was good. I received a very detailed quote and the job stayed within the quote. I highly recommend Hompro, they have done two jobs for me and I would always use them again."
    Rating by: Jane Philpot  |  Rating posted: 1st Oct, 2019  |  Contact: Glenn Smith, Darren and Chris  |  Job date: Oct, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jane Philpot1st Oct, 2019More details…
  • 100%
    "Glenn and the team a HomePro did a great job on our kitchen, bathroom, laundry renovations. Work was done to a high standard, and came in almost exactly on the estimated pricing and timeline. Excellent communication throughout. Highly recommended. "
    Rating by: Lesley  |  Rating posted: 29th Sep, 2019  |  Contact: Glenn & Darren  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lesley29th Sep, 2019More details…
  • 100%
    "Awesome work finished within the time frame given. Thank you!"
    Rating by: Anne  |  Rating posted: 2nd Aug, 2019  |  Contact: Glenn Smith  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anne2nd Aug, 2019More details…
  • 98%
    "Thanks to Glenn, Darren and the team. First rate job, very professional, good communications and we would highly recommend."
    Rating by: Graham  |  Rating posted: 21st Jul, 2019  |  Contact: Glen   |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Graham21st Jul, 2019More details…
  • 100%
    "Glenn and the the team at HomePro did an exceptional job of renovating our bathroom. Their approach was alway professional and their workmanship was excellent, they always arrived when they said they would and nothing was do difficult for them to do. Looking forward to getting them back to do our laundry and kitchen."
    Rating by: Anita  |  Rating posted: 1st Nov, 2018  |  Contact: Glenn Smith  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anita1st Nov, 2018More details…
  • 100%
    "Glenn and his team at HomePro are great, they are professional, cooperative, flexible, friendly, on time and on budget. We are so happy with their work and the tremendous outcome which has transformed our home and our lives."
    Rating by: Kevin  |  Rating posted: 15th Oct, 2018  |  Contact: Kevin Crowe  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kevin15th Oct, 2018More details…
  • 100%
    "This is the third time that home pro has carried out work for us. We completely trust them to the extent that we were away twice and they carried out the work on time and very efficiently. They have renovated 3 bathrooms ,kitchen ,deck and laundry repairs. We would have no hesitation in recommending them for any household repairs."
    Rating by: Richard  |  Rating posted: 11th Oct, 2018  |  Contact: Glenn Smith  |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Richard11th Oct, 2018More details…
  • 100%
    "We've been planning on renovating our kitchen and bathroom for a long time, but could never find someone we would trust - until a close friend recommended to us HomePro. Through their professionalism, expert advice, attention and care, they delivered everything we wanted, with extremely high quality and at a very realistic cost. They looked after the whole project, making it totally stress-free for us, while ensuring delivery on time and on budget. Thank you HomePro. We would not hesitate to recommend you to others!"
    Rating by: Kelsen  |  Rating posted: 4th Jan, 2018  |  Contact: Glenn Smith  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kelsen4th Jan, 2018More details…
  • 98%
    "We were looking for a company that would do all of the hard work on our bathroom renovation as we'd had enough of trying to do renovations ourselves. HomePro took all the stress out of the job and delivered on time and on budget. They were well organised, tidy and kept us well informed. There were a few little glitches, which you expect with any renovation, and they handled it like pros by making made sure we didn't have to deal with any issues. I'm definitely going to use them again."
    Rating by: Anita  |  Rating posted: 30th Dec, 2017  |  Contact: Darren  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Anita30th Dec, 2017More details…
  • 100%
    "We have used Homepro twice in the past to renovate our bathrooms and we were very pleased with the work they have done. This time it was our kitchen and again what they have accomplished was above expectation.The job was done with real professionalism, on time and within budget."
    Rating by: james  |  Rating posted: 27th Dec, 2017  |  Contact: Glenn Smith  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    james27th Dec, 2017More details…
  • 100%
    "Glenn and his team did a fantastic job on our house in ellerslie. The quotes and timeframes were accurate, the service excellent and the workmanship high quality. The finished product exceeded our expectations.
    The whole team went above and beyond on what was quite a big job on a very tight timeframe.
    "
    Rating by: Nicky  |  Rating posted: 6th Sep, 2017  |  Contact: Glenn Smith  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nicky6th Sep, 2017More details…
  • 100%
    "project manager Darren is very responsible, works done no problems."
    Rating by: Wen  |  Rating posted: 25th Jul, 2017  |  Contact: Darren  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Wen25th Jul, 2017More details…
  • 100%
    "This was a very pleasant experience of home renovations for us, particularly when you hear of the very stressful situations that some customers have experienced through other providers. HomePro was extremely professional in all their dealings with us from their first visit to prepare an estimate of cost, right through to the completion of the job.

    They always communicated well, and we always knew in advance which trades people were due to arrive on a particular day, when they were due to arrive, and what they would be doing. Each tradesperson was polite, efficient, respectful of our home, and carried out their work in a very tidy and efficient manner. Any unexpected problems were fully discussed with us, and advice was freely given as to the best way to proceed. We were delighted with the finished bathrooms and laundry that HomePro achieved for us."

    Rating by: Brett  |  Rating posted: 21st Apr, 2017  |  Contact: Glenn Smith  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brett21st Apr, 2017More details…
  • 93%
    "This was a great team and I always felt that I could trust them to address any issues that arose. They stuck to budget and very always friendly and efficient. Both my new bathrooms look amazing. "
    Rating by: Nicole  |  Rating posted: 15th Apr, 2017  |  Contact: Glenn  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 70%  |  Value: 100%
    Nicole15th Apr, 2017More details…
  • 98%
    "HomePro is a great company. Their service is extremely high quality and takes all the stress out of a renovation. The team are all very professional and also very tidy. I would certainly recommend them and use them again."
    Rating by: Caroline  |  Rating posted: 14th Apr, 2017  |  Contact: Glenn Smith  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Caroline14th Apr, 2017More details…
  • 100%
    "Started on time. All workmen very pleasant made themselves known to us. Kept us informed what they were doing making sure it was what we wanted. Cleaned and tidied up every day. Very pleased with the end product. Any questions we had were dealt with promptly. "
    Rating by: Christine  |  Rating posted: 27th Dec, 2016  |  Contact: Glen smith  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Christine27th Dec, 2016More details…
  • 98%
    "Second time we have used Homepro services and will use again in 2017. We have found Glenn to be accurate in costing, employs reliable and high quality tradesmen, projects completed on time. We are well satisfied."
    Rating by: john  |  Rating posted: 27th Oct, 2016  |  Contact: Glenn Smith  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    john27th Oct, 2016More details…
  • 98%
    "Third time we have used Homepro which says it all. All the Tradies were helpful and worked well together. Builders mess was cleaned up every night and any disruption to our lives was kept to a minimum! All work was done to a high standard, and on time."
    Rating by: Mike  |  Rating posted: 10th Oct, 2016  |  Contact: Glenn Smith  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Mike10th Oct, 2016More details…
  • 100%
    "Homepro did an excellent job on our ensuite bathroom. Glenn is easy to work with, has good sound advice to give and is excellent at communicating with you. The work was done to a high standard by all tradespersons who were good to deal with. I would definitely recommend this company as they take the hassle out of bathroom renovations."
    Rating by: Maureen  |  Rating posted: 7th Oct, 2016  |  Contact: Glenn Smith  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Maureen7th Oct, 2016More details…
  • 100%
    "There are no words - these guys are excellent! They turn up on time, get the job done, standards are high and every one of the workmen involved were nice people to deal with. This job was the second time I have used them and if I need anything else done then they are who I will choose."
    Rating by: Kaye Sinclair  |  Rating posted: 6th Oct, 2016  |  Contact: Glenn Smith  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kaye Sinclair6th Oct, 2016More details…
  • 100%
    "I am so impressed with this company. Everything went to plan. People turned up on time, we were constantly updated. Workmanship was faultless. Have recommended them to so many people. If you need a new bathroom you will be dealing with the best!"
    Rating by: Janine  |  Rating posted: 15th Jul, 2013  |  Contact: Roy  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Janine15th Jul, 2013More details…
  • 100%
    "From start to finish Homepro made our bathroom renovation easy. Glenn is great - he oversaw the project from start to finish, kept us updated, and followed up when we had queries. The tradesmen were all excellent - friendly, tidy, courteous. The quote was realistic and there were no surprises. I\'d recommend Glenn and his team to anyone doing a bathroom renovation. "
    Rating by: Andre  |  Rating posted: 10th May, 2013  |  Contact: Glenn  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Andre10th May, 2013More details…
  • 90%
    "Roy is fabulous - very customer focussed which is quite novel these days with service providers so comes as a nice suprise. I am very confident he will do what he says and addresses any issues as they come up. Also was prepared to organise other work that wasnt even part of the original job. My bathroom looks fantastic - cant wait tio get the rest of the house done to the same standard. "
    Rating by: Jacqui  |  Rating posted: 14th Jun, 2012  |  Contact: Roy Maddox  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Jacqui14th Jun, 2012More details…
  • 100%
    "The team at HomePro was amazing. They were realistic and honest, and guided us through what would be cost effective, but make most impact. They arrived on time, and the feedback was fantastic. We got daily emails covering work done that day, and proposed work for the following day. Payment was progress paid through the job and clearly itemised. Would have no hesitation in recomending to others and they will be on speedial for any further renovations or home improvements we may need. Thanks guys!"
    Rating by: Jonathan  |  Rating posted: 12th Jun, 2012  |  Contact: Roy Maddox  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jonathan12th Jun, 2012More details…
  • 100%
    "HomePro were superb. I got a daily email outlining what had happened that day and what was going to happen the next day. I was amazed at how tidy the job was left each day - all rubbish taken away every day, in fact my neighbours were amazed to know HomePro had actually been here doing a complete bathroom/toilet refit and there was no mess! The job was finished on time. Given the current news about tradespeople in premises, I was totally comfortable with these people having access to my house when I wasnt here. I would definitely recommend them. A job well done!"
    Rating by: Faye  |  Rating posted: 29th May, 2012  |  Contact: Roy Maddox  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Faye29th May, 2012More details…
  • 75%
    (no comment)
    Rating by: Ken  |  Rating posted: 22nd May, 2012  |  Contact: Roy  |  Job date: May, 2012
    Communication: 80%  |  Quality: 80%  |  Reliability: 70%  |  Value: 70%
    Ken22nd May, 2012More details…
  • 98%
    "HomePro are an absolute pleasure to work with.

    We had a fair amount of renovation work to do, and were very new to the process. Both Roy and Dan were so great to deal with, and were always on hand to provide advice and suggestions on how to ensure we weren\'t spending large amounts of money unnecessarily. They were also receptive to our ever changing minds and ideas.

    We were provided with daily progress updates on the work, and when we had any unforeseen issues caused by other contractors, their team were always on hand to put it right.

    I can\'t speak highly enough about Homepro, and would gladly recommend them to anyone.
    "

    Rating by: Shehan  |  Rating posted: 28th Mar, 2012  |  Contact: Roy Maddox  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Shehan28th Mar, 2012More details…
  • 98%
    "Roy and Dan a pleasure to deal with, daily updates and work speedily commenced and completed. I am delighted with my new bathroom."
    Rating by: Sarah  |  Rating posted: 25th Mar, 2012  |  Contact: Roy Maddox  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    Sarah25th Mar, 2012More details…
  • 98%
    "Wonderful service, great job done. Pleasure to deal with."
    Rating by: Karla  |  Rating posted: 27th Jan, 2012  |  Contact: Roy Maddox  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Karla27th Jan, 2012More details…
  • 90%
    "We found HomePro very good to work with, they completed the job to a high standard and were very close to the price they quoted us. We would use them again."
    Rating by: Tania And Dean  |  Rating posted: 12th Oct, 2011  |  Contact: Roy  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 80%
    Tania And Dean12th Oct, 2011More details…
  • 90%
    "A very special thank you to the Home Pro team for a job well done. The team moved and changed a hot water cylinder, completely re-modelled our bathroom/laundry and completed bathroom alterations in another bathroom. The tradesman were polite and the work was of a very high standard. A special thank you to Glen the plumber who came out early Sunday morning - after the rugby - to plumb in my washing machine! We would also like to add that all the work was completed under budget.
    We would not hesitate to recommend Home Pro and will definitely use them again.
    "
    Rating by: Helen  |  Rating posted: 1st Sep, 2011  |  Contact: Roy Maddox  |  Job date: Aug, 2011
    Communication: 80%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Helen1st Sep, 2011More details…

Primary contact
Glenn Smith

Phone number
0800466377

Website
https://homepro.co.nz/

Availability
This week/ASAP

About us
HomePro has over 10 years experience as a specialist in bathroom, kitchen and interior renovations as well as interior and exterior painting.

What we do
HomePro specialises in managing renovation projects that involve multiple trades. Let us take the stress out of your bathroom, kitchen or interior renovation. We provide a total service from design and consultation to completion. Our specialist team of highly qualified and experienced trades includes builders, plumbers, electricians, painters, tilers and flooring installers. They are managed by our experienced project managers to ensure that your projects run smoothly, on-time and on-budget. You’ll enjoy a stress-free renovation and we guarantee your complete satisfaction. Whatever your home renovation requirements are we can help.

Categories we service
Renovation, Painters / Painting Contractors, Kitchen Remodellers, Kitchen Fittings & Design, Interior Design & Decorating, Builders, Bathroom Remodelers

Areas we service
Wairau Valley (North Shore), Unsworth Heights, Torbay, Takapuna, Sunnynook, Silverdale, Rothesay Bay, Rosedale (Auckland), Red Beach, Orewa, Northcote, North Shore City and Suburbs, Murrays Bay, Milford, Milford, Massey, Mairangi Bay, Kumeu, Hobsonville, Hillcrest (North Shore), Helensville Central, Greenhithe, Glenfield, Forrest Hill, Devonport, Dairy Flat, Coatesville, Castor Bay, Campbells Bay, Browns Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Auckland Region, Auckland City and Suburbs, Albany

HomePro has not given us their exact location, but they are based in Albany

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