Name: Shower Solutions
Telephone: 0273336803
Rating: 93

Ratings

100%

"Grayson and team were great from start to finish. They attended to our “mayday” call during the lockdown under the essential services exemption and did an exceptional job given the limitations. Grayson had communicated well with us on the job scope and delivered as per the promised timeline. The team’s workmanship is good and kept the premises tidy. If you are looking at one stop place for your plumbing and shower installation needs, Shower Solutions is indeed the place. I would… definitely recommend Grayson and his team to anyone. Thank you and God Bless!"
Rating by: Suresh | Rating posted: 9th Sep | Contact: Grayson Ford | Job date: Sep, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Suresh•9th Sep•More details…
100%

"QUOTATION ONLY REQUIRED AT THIS STAGE.
I contacted Shower Solutions for an urgent quote for a planned solution to resolve issues with new expensive, substandard renovations that i had completed 18 months ago by another business. It is required for legal action. Shower Solutions was only 1 of 2 businesses of the 21 I contacted that were prepared to furnish a quote and I very much appreciate Grayson's empathetic, professional advice and extremely prompt turnaround to visit and complete the… quote which in itself to me proves that he believes in the quality of the work he can provide to hopefully remedy my situation in the future."
Rating by: Sarndra | Rating posted: 20th Aug | Contact: Grayson Ford | Job date: Aug, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sarndra•20th Aug•More details…
100%

"Shower solutions done my 18 rooms motel job. Yo start with Their price was better than competition for same quality & type of material. Navi was cooperative through out and worked around other contractor. We are satisfied with the quality of workmanship. Two of shower glass need to remove due to disable requirements, which we were not aware of. Grayson offered us gave us credit for material which can be reused and was very cooperative in process. Will recommend to anyone for shower glass… job"
Rating by: Kuldeep | Rating posted: 7th Aug | Contact: Navi & Grayson | Job date: Aug, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kuldeep •7th Aug•More details…
93%

"Grayson and the team did a small space with a shower and Laundry. Grayson suggested improvements to our initial design that made the difference to make it a far better space.
Thanks Grayson and the team."
Rating by: Jarrod | Rating posted: 12th Jul | Contact: Grayson | Job date: May, 2021
Communication: 90% | Quality: 100% | Reliability: 80% | Value: 100%
Jarrod•12th Jul•More details…
100%

"Shower solutions was a great company to choose for our renovations. The team did a great job working together and finishing the bathroom renovation on time. Would definitely recommend."
Rating by: Parwati | Rating posted: 2nd Jul | Contact: Grayson | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Parwati•2nd Jul•More details…
100%

"Grayson and the team renovated two bathrooms. Very efficient and fast. Did a excellent job and the makeover was a great addition to our home. "
Rating by: Ashika | Rating posted: 2nd Jul | Contact: Grayson | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ashika•2nd Jul•More details…
98%

"Grayson & his team did a great reno of our ensuite 4 years ago - still very happy with it today - would definitely recommend using Shower Solutions"
Rating by: Kaye Crichton | Rating posted: 27th Jun | Contact: Grayson Ford | Job date: Jun, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Kaye Crichton•27th Jun•More details…
15%

"A very poor experience - multiple mistakes, poor communication and the worst renovation experience we have ever had. Would not recommend "
Grayson Ford responded:
"This was an unfortunate situation. I quoted a fixed price prior to starting. Stephanie supplied her own fittings and fixtures - these were not suitable for her water pressure or cylinder or the existing plumbing in her home which in turn meant we had to do additional plumbing work which added to the cost of her job. Stephanie was really unhappy about this but we had no choice as she would not change her plumbing gear. There were things added like electrical work to the job that were not quoted and the timeframe was pushed out by not being allowed access during lockdowns and then the customer being upset and annoyed because we were behind schedule. Stephanie then changed her mind multiple times on the tiles that she also provided and again these were not suitable for the layout that she wanted and this affected the price of laying the tiles, the layout of other tiles that were additional, the glass which had to be upgraded to custom adding cost and time which she did not allow and this meant the finished product was not to our normal high standard. We are also sincerely disappointed with this job, we want to create bathrooms to be proud of but please if you do not have experience or expertise in this area get assistance from a professional to select your bathroom fittings as there is more to consider than just looks. Bathrooms are the most complicated room of a house, every trade is involved, every choice has an impact on either the preparation or the finished look. Renovations uncover issues and we are experienced in managing this but in this case the customer wanting to save money by doing things herself and changing her mind through the project meant that the costs added up and the finished look was not as she had hoped. "
Rating by: Stephanie | Rating posted: 31st May | Contact: Grayson | Job date: Mar, 2021
Communication: 10% | Quality: 20% | Reliability: 20% | Value: 10%
Stephanie•31st May•More details, one reply…
100%

"We have renovated the majority of our house in Birkenhead and after exhausting ourselves and realising what a huge project our main bathroom was we decided we wanted a company that would be able to arrange everything that we needed . We had some idea of how we wanted the end result to look however we were given some really important tips and advice from Grayson to finally be able to put the renovation in motion. Grayson arranged everything, worked within our budget and was able to even save us… time and money in area's that were not essential. His time management and communication and ability to work amongst and around our family throughout the entire process was impeccable. We required some small minor personal finishing touches and Grayson without question or issue made this happen. The final result of our stunning bathroom was proof of this. I have no hesitation in recommending Shower Solutions for all and any bathroom renovations and if we have further renovations in the near future Grayson would be our first call."
Rating by: Aroha | Rating posted: 11th May | Contact: Grayson | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Aroha•11th May•More details…
100%

"After looking around to find someone to help me replace our shower, I am so grateful I found Shower Solutions. I enquired online and in no time got a call then a visit the same day from Grayson. Though the whole job needed tiling and flooring work, Jayson's team finished it within my prescribed time. Top quality materials were used all throughout at a very reasonable cost. Triple AAA result! Highly recommend Jayson and his team. "
Rating by: Efren | Rating posted: 14th Apr | Contact: Grayson Ford | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Efren•14th Apr•More details…
95%

"Great guys to deal with, gave good advice and did what they said they would do.
Reliable and completed the install in a tight timeframe."
Rating by: John | Rating posted: 5th Apr | Contact: Grayson Ford | Job date: Mar, 2021
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
John•5th Apr•More details…
90%

"Grayson came to fix my shower on time. I found him doing his work with honesty. I highly recommend to go for this service."
Rating by: Sneh | Rating posted: 24th Mar | Contact: Grayson Ford | Job date: Mar, 2021
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Sneh•24th Mar•More details…
95%

"Shower solutions renovated a shower/ laundry for our household, excellent tradesman turned up at notified times and their work was excellent, especially the tiler who is quite the craftsman.
The renovation should allow my elderly mother to continue to live in her flat without the previous hazards that existed, higher toilet and grab rails were recommended and installed, thankyou Shower Solutions"
Rating by: Rob Neilson | Rating posted: 18th Mar | Contact: Shower solutions | Job date: Mar, 2021
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Rob Neilson•18th Mar•More details…
100%

"Highly recommending Shower Solutions to anyone out there looking for the great value for their money. I am one of the happy customers, who had the opportunity of dealing with this great team. Despite the fact that I am out of Auckland, the team did a great deal in making sure that the process went smoothly and efficiently while meeting my personal expectations.
I am very satisfied with their service and the flexibility of the staff and especially the way Grayson, the owner personally involved… in every step of the process to make sure that I am receiving a satisfying and a great service from the team. Thanks team."
Rating by: Thanuja | Rating posted: 17th Mar | Contact: Grayson | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Thanuja•17th Mar•More details…
95%

"Highly Recommended. Very professional and and fast service for a reasonable price.Definitely look forward to using your guys services in the future!!"
Rating by: Dushani | Rating posted: 16th Mar | Contact: Grayson | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Dushani•16th Mar•More details…
93%

"Thanks so much for Shower Solutions team for your best service. I was very easy to deal with you guys from start to the end. Finally, we got our dreamed bathroom as we expected. Special thank to Grayson for his creative ideas. "
Rating by: Dulanja | Rating posted: 8th Mar | Contact: Grayson | Job date: Mar, 2021
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 90%
Dulanja•8th Mar•More details…
28%

"Thanks to our builder and his crew, every other element of our bathroom renovation went to plan and exceeded expectations..…. except for the finishing touch which was a shower glass panel and door install by sub contracted Shower Solutions.
1: Fortunately we were home because the installer turned up without notice.
2: Despite showing the installer that there was a deck next to the bathroom to work from, he decided to cut/hack the rails in the newly renovated bathroom.
3: Clearly obvious… that our new toilet and bath were used as cutting benches because metal shavings and off cuts were scattered all around them - fortunately I was able to remove the black marks off of each; unfortunately the same can't be said for one wall which will need painting again.

4: No clean up - none at all - as well as the metal shavings, there were bits and pieces left throughout the shower and bathroom.

5: The only clean up appeared to be for himself - there was water, dust and hair all over the new basin, mirror and walls.

6: Silicone all over the glass and several tiles. Oil patches left on areas of the new tiled floor.

7: Messily cut frame joins and screws that have been so poorly tightened that the black plating was etched away (I've since gone with a matt black touch up because it looked amateur).

8: Kinda shoddy silicone job in one of the corners - could potentially leak, although seems fine for the time being.

Would I recommend Shower Solutions? No.

Are there better installers out there? For sure because I've used them before."
Rating by: Marc | Rating posted: 8th Mar | Contact: Shower Solutions Installer (No name given) | Job date: Mar, 2021
Communication: 20% | Quality: 20% | Reliability: 20% | Value: 50%
Marc•8th Mar•More details…
100%

"Grayson put vitroglaze on my shower glass, marble walls, and floor
I have to say 3 years later my shower looks brand new.I am so thrilled with this I had to make a comment.Thank you Grayson."
Rating by: Barbara | Rating posted: 3rd Mar | Contact: Grayson Ford | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Barbara•3rd Mar•More details…
98%

"We were pleased with the installation of glass shower screens over our new bath, which completed the look of our recent bathroom renovation. Nav did a great job, quiet, courteous and efficient both times that he visited to quote and install. Thanks also to Jay for providing the professional touch in communicating arrangements from start to finish."
Rating by: Ava | Rating posted: 22nd Feb | Contact: Nav | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Ava•22nd Feb•More details…
80%

"I recently had an my whole bathroom remodelled and undertaken by Grayson and the team at Shower Solution
The guys were great came in had everything stripped in 1 day. The guy was great easily able to communicate with. Next was discussion of what I wanted in the bathroom and I have enjoyed the awesome shower head combo excellent. The awesome big shower head is great, family are envious of too. The hand held shower comes in handy for washing my dogs which they love.
Tiles look great and… matches the shower floor. Awesome having a nice big mirror too.

Grayson and the team I would recommend if your wanting to remodel or new bathroom.

Thanks for the final product!"
Rating by: Bexz | Rating posted: 10th Feb | Contact: Grayson | Job date: Feb, 2021
Communication: 80% | Quality: 80% | Reliability: 80% | Value: 80%
Bexz•10th Feb•More details…
100%

"good job done replacing shower by Grayson and his team! about to use his service again!"
Rating by: dasha | Rating posted: 20th Jan | Contact: Dasha Boland | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
dasha•20th Jan•More details…
98%

"We are thrilled with our new bathroom and it is exactly what we wanted. Grayson and his team completed our job to a very high standard, they were easy to work with and clearly understood our needs. They remodeled our whole bathroom, including a custom-made oak vanity, bath and fully tiled shower. "
Rating by: Rachel | Rating posted: 16th Jan | Contact: Shower Solutions | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Rachel•16th Jan•More details…
100%

"Thanks for the great service.
The quote was very competitive.
Job was professionally done.
I’m very pleased with the quality of work.
The bathrooms were completed in 2 days and was left spotless.
Thank you so much and will definitely use shower solutions again in the future and I have no hesitations in recommending them.
"
Rating by: Oliver | Rating posted: 16th Jan | Contact: Andrew | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Oliver •16th Jan•More details…
85%

"I want to thank Grayson and his team for doing such a fast and good job urgently replacing a shower and fixing up water damaged joists and ceiling at our rental - all literally just before Christmas!
Shower Solutions was the only company that responded to my online requests for a quote to replace a shower and, though Grayson couldn’t make it to site for an actual measure prior to quoting, he was able to provide a quote to replace the shower from photos that we took. We engaged Shower… Solutions to complete the shower replacement and their workman came to site to start the job. Unfortunately, once the old shower was removed, they found that water leaking had damaged timber joists, timber floor and the ceiling below also and that a more extensive repair job needed to be done.

Grayson provided another quote for the expanded work and then proceeded to complete to job - done within a week.

We are happy with the overall work done and impressed with the speed at which it was done!"
Rating by: Jayshri | Rating posted: 30th Dec, 2020 | Contact: Grayson Ford | Job date: Dec, 2020
Communication: 80% | Quality: 90% | Reliability: 100% | Value: 70%
Jayshri•30th Dec, 2020•More details…
100%

"Professional service. Love my en-suite shower door and shower screen in main bathroom. Thank you for the great installs and customer service. I would recommend if you’re considering a bathroom Reno. "
Rating by: Christine | Rating posted: 27th Dec, 2020 | Contact: Grayson | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Christine•27th Dec, 2020•More details…
95%

"A Big Thank You to Grayson & his team from Shower Solution for a job well done Grayson was so quick organizing a new shower for my family, everything was done the way I want it and also his price fit our budget ,thanks to his worker Andrew and the plumber work well done. Even our kitchen bench we had a good deal from Grayson Thank you so much. "
Rating by: Soo Tuimauga | Rating posted: 22nd Dec, 2020 | Contact: Soo | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 80% | Value: 100%
Soo Tuimauga•22nd Dec, 2020•More details…
95%

"Grayson is very professional. Excellent communication and very punctual. A fixed frameless glass was installed in my dads bathroom. A week later my dad thought there was water leakage and Grayson revisited to double check and gaurantee his work without charging any call out fee. Happy with service. Thank you again"
Rating by: Latasha | Rating posted: 18th Dec, 2020 | Contact: Grayson | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Latasha•18th Dec, 2020•More details…
100%

"We would like to extend our heartfelt thanks for the very professional service we have received since we called Shower Solutions Ltd to have an ensuite shower door set made. Grayson was professional and very easy to deal with and we are grateful for his input and also the fact that he listened to what we were wanting as a finished product.
Nav the installer was also totally professional and communicated each of the steps he was undertaking. His workmanship is errorless and the finished item… looks magic.

We will fully recommend Shower Solutions at every opportunity in the future."
Rating by: Ces and Cathie Jack | Rating posted: 17th Dec, 2020 | Contact: Grayson Ford | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ces and Cathie Jack•17th Dec, 2020•More details…
100%

"I’ve recently had an extensive bathroom remodel undertaken and can without doubt recommend Grayson and the shower solutions team for any work.
The whole process was simple and executed ontime to an exemplary standard.
Grayson was also readily available to answer questions and always had practical solutions to any minor issues encountered along the way.
Cannot fault the entire shower solutions team in any way. Would recommend to anyone contemplating a bathroom or laundry remodel.
"
Rating by: Scott | Rating posted: 11th Dec, 2020 | Contact: Grayson Ford | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Scott•11th Dec, 2020•More details…
100%

"Quick to work out a good solution for a tricky shower replacement."
Rating by: Geoff | Rating posted: 10th Dec, 2020 | Contact: Grayson | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Geoff•10th Dec, 2020•More details…
100%

" Very pleased with job.Done on time as promised by very helpful staff member. Would reccomend to everyone..Most importantly wife is very impressed and happy"
Rating by: Gary | Rating posted: 24th Nov, 2020 | Contact: Grayson Ford | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gary•24th Nov, 2020•More details…
98%

"Job well done. It was easy to place the order with Jay doing a great job taking my order & it was installed even a day earlier than originally mentioned. Thank you."
Rating by: Geevaka | Rating posted: 24th Nov, 2020 | Contact: Jay Silva | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Geevaka•24th Nov, 2020•More details…
85%

"We opted for Shower Solutions after our first choice couldn't fit in with our preferred timeframe. Thanks to covid, this was a slightly drawn out process, but we got there in the end. A few issues with glass sizes, and one panel smashing didn’t help. Wish we hadn’t bothered with the glass protection option, it’s not worth the money. "
Rating by: Helen | Rating posted: 6th Oct, 2020 | Contact: Grayson | Job date: Sep, 2020
Communication: 80% | Quality: 80% | Reliability: 90% | Value: 90%
Helen•6th Oct, 2020•More details…
98%

"Thank you, Grayson & team from Shower Solutions, for your professional services. Organizing a new shower for my mum from overseas was made so much easier by Grayson's promptness, excellent customer service and communication. Also his competitive pricing, efficient work and most importantly installing a quality product has to be acknowledged. Mum is chuffed with her new beautiful shower!"
Rating by: Darren | Rating posted: 28th Sep, 2020 | Contact: Grayson Ford | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Darren•28th Sep, 2020•More details…
100%

"We had an old shower ripped out and completely replaced. The guys did an excellent job, really happy with the results, and it was done quickly too. Grayson was quick with the quote, which was very reasonable for the quality, and had us booked in and ready to go. Would highly recommend. "
Rating by: Amber | Rating posted: 21st Sep, 2020 | Contact: Grayson Ford | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Amber•21st Sep, 2020•More details…
100%

"Excellent service from Grayson and the Shower Solutions team. Arrived when they said they would and job was completed on quickly."
Rating by: Albert | Rating posted: 20th Sep, 2020 | Contact: Grayson Ford | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Albert•20th Sep, 2020•More details…
98%

"Grayson and his team were great to deal with when replacing our ensuite shower. They provided options to remain within our budget and carried out quality work quickly with no hassle!"
Rating by: Amanda | Rating posted: 16th Sep, 2020 | Contact: Grayson | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Amanda•16th Sep, 2020•More details…
98%

"What a great company to deal with....from the Jamie at the end of the phone to Ryan that does the work to Grayson the owner. Couldn't speak highly enough of them. The two new showers are great. That you Shower Solutions. A job well done with customer service just as good. "
Rating by: Lynn | Rating posted: 14th Sep, 2020 | Contact: Ryan | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Lynn•14th Sep, 2020•More details…
98%

"Thanks Grayson and his team for being awesome. They were patient and understanding when insurance caused a huge delay. They were flexible to work around my timetable on short notice. Shower looks great and feels good to be using the bathroom again. Thanks guys"
Rating by: Chris l | Rating posted: 13th Sep, 2020 | Contact: Grayson | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Chris l•13th Sep, 2020•More details…
98%

"I was really happy with the outcome of my frame less custom made bath screen. It really makes a huge difference to the bathroom both practically and visually. Good communication and reliable staff. NZ owned and operated company.. would recommend."
Rating by: Meagan | Rating posted: 19th Aug, 2020 | Contact: Grayson Ford | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Meagan •19th Aug, 2020•More details…
100%

"Grayson and his team did a wonderful job installing two shower sliding doors, fast, excellent quality and price. I would 100% recommend."
Rating by: Gustavo | Rating posted: 18th Aug, 2020 | Contact: Gustavo | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gustavo•18th Aug, 2020•More details…
90%

"Great job and in good time. Willing to fix minor problem after. "
Rating by: Vinnie | Rating posted: 3rd Aug, 2020 | Contact: Grayson | Job date: Jul, 2020
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Vinnie•3rd Aug, 2020•More details…
100%

"If I could give Grayson and his team more than five stars I would. He helped me out with an urgent job when another contractor let me down, and carried out the installation of a replacement shower for me in no time at all. He's easy to communicate with, friendly, professional and reliable. What more can I say? No mess, no drama, in fact the most impressive tradies I've dealt with. Thanks Grayson. Much appreciated. "
Rating by: Jenny | Rating posted: 2nd Aug, 2020 | Contact: Grayson | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jenny •2nd Aug, 2020•More details…
95%

"I contacted Grayson to help us to install a new shower glass door immediately, as one of our hotel guest slipped and had smashed the glass door. They were very prompt and helped us replacing the same within 3 days. I would highly recommend them, because they have been very professional, reliable and efficient. "
Rating by: Kamal | Rating posted: 20th Jul, 2020 | Contact: Grayson Ford | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Kamal•20th Jul, 2020•More details…
100%

"Shower solutions recently installed a brand new shower, vanity and additional toilet in our home (layout and design based on Grayson Ford's recommendations). The whole team were friendly and professional at all times and the workmanship of high standard. Great communication from Grayson Ford throughout the whole process. Extremely pleased with the result and highly recommend! "
Rating by: Edwina | Rating posted: 14th Jul, 2020 | Contact: Grayson Ford | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Edwina•14th Jul, 2020•More details…
98%

"Shower solutions did a fabulous job replacing our broken shower at our rental. the job was done very well by Rav. The result is a very lovely shower and no mess or debris was left behind to deal with. Grayson was prompt in replying to all communications when the job needed a another day to complete . all in all a good job."
Rating by: Madelaine | Rating posted: 13th Jul, 2020 | Contact: Shower Solutions | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Madelaine•13th Jul, 2020•More details…
95%

"Grayson was always in contact during the job and was always thoughtful and professional throughout. I can recommend Shower Solutions for their service."
Rating by: Jeremy | Rating posted: 30th Jun, 2020 | Contact: Grayson | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Jeremy•30th Jun, 2020•More details…
88%

"Shower Solutions provided an efficient and flexible service for our rental property."
Rating by: Sally | Rating posted: 29th Jun, 2020 | Contact: Grayson | Job date: Jun, 2020
Communication: 80% | Quality: 90% | Reliability: 100% | Value: 80%
Sally•29th Jun, 2020•More details…
95%

"Grayson advised me on the best solution for my bath/shower, and once I'd decided quickly arranged the install. I'm very pleased with the result."
Rating by: Darren | Rating posted: 18th Jun, 2020 | Contact: Grayson Ford | Job date: Jun, 2020
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Darren•18th Jun, 2020•More details…
100%

"I came by this company via a FB posting as I needed my shower cubicle along with fittings replaced. Once engaged, their follow up & workmanship has been outstanding. They are true to their word (referring to written quote) & a pleasure to deal with. I would recommend them to anyone. "
Rating by: Norma | Rating posted: 12th Jun, 2020 | Contact: Grayson Ford | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Norma•12th Jun, 2020•More details…
100%

"Thanks to you n your team for completing our shower. I sincerely appreciate this and thank you very much. Excellent job n well done.
Thanks"
Rating by: M | Rating posted: 18th May, 2020 | Contact: Ekta | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
M•18th May, 2020•More details…
100%

"Shower solutions provided our frameless shower glass for our tiled bathrooms. Very professional, great service from the guys on site. Absolutely stocked with their advice and the final finish."
Rating by: Sarah | Rating posted: 16th May, 2020 | Contact: Grayson Ford | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sarah•16th May, 2020•More details…
100%

"I would like to thank Shower Solutions for making an extra effort to organise and supply shower doors for our shower a day before lockdown. We were able to finish the project and enjoy hot shower in the four weeks of isolation.
Wonderful caring team and great looking product. Highly recommended.
"
Rating by: Tomek | Rating posted: 16th Apr, 2020 | Contact: Grayson Ford | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tomek•16th Apr, 2020•More details…
100%

"Mate Thank you for organising the shower install on the day of the lockdown.Your guy William was awesome.My Partner works in essential services and you saved me so much greif.She can now have a shower inside instead of our dodgy temporary outside thing. Your a legend. Youve always got a shower job with me Thanks!!!! "
Rating by: Mike | Rating posted: 6th Apr, 2020 | Contact: Grayson Ford | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mike•6th Apr, 2020•More details…
100%

"Very fast, efficient and reliable service from the team. Really happy with how my bathroom has turned out. All of the recommendations made were helpful and inline with what I wanted for my bathroom. Will certainly use them again."
Rating by: David | Rating posted: 9th Mar, 2020 | Contact: Grayson Ford | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
David •9th Mar, 2020•More details…
90%

"All I can say it was a blessing and a dream come true. Our shower was a complete disaster and a very unsafe place to shower but we had to do what we had to do. As a family we made a decision that we will not use our shower as much as we would like because it was leaking in the bottom and show cap was not working at all, so our plan was to keep it as dry as we can as we realise the leaks was damaging the the floor and we also had black patches on the cealings. We decided that the males would not… shower at home and will shower at the local gym or community pools, at parents homes and at church. And only females would use the showers. We would never or we would make excuses so family and friends would not come over because of the stae of our bathrooms. Until we saw an add on facebook and we got in contact with them and we had a face to face meeting. We were very nervouse because we didnt know how they would react and what they thought of our living arrangements. They were very patient and very helpful and wanted to help. We were blessed because 6 weeks after that we had a brand new shower and it was amazing and we were so happy. Our family could not believe it and my brother who lived there before us was just in awe of the whole new shower and the transformation.

Thank you for making our bathroom a liveable bathroom,

It is a true blessing.

Thank you"
Rating by: Osaiasi KUPU | Rating posted: 1st Mar, 2020 | Contact: Grayson Ford | Job date: Aug, 2019
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Osaiasi KUPU•1st Mar, 2020•More details…
98%

"Shower Solutions (Grayson) recently completed the renovation of two bathrooms and a laundry at our apartment in Grey Lynn. We had an extremely tight time frame during which Grayson and his team had to complete the work. Having met Grayson on site I was confident he was able to achieve it. Grayson met all our expectations with regards to cost, time and quality, achieving a result we are very pleased with.
Despite a few issues out of Grayson's control during the build his communication along… the way was excellent, which was much appreciated. I would strongly recommend using Grayson if you have similar jobs planned.

Cheers,"
Rating by: Ben | Rating posted: 25th Feb, 2020 | Contact: Grayson Ford | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Ben•25th Feb, 2020•More details…
100%

"I am thrilled with my beautiful new shower which looks absolutely amazing. As I had a very old shower Grayson took me through the installation process step by step so I was fully aware of what to expect putting my mind at ease. He also informed me of any hidden issues they uncovered immediately which was greatly appreciated. All the products used where of high quality and the price was very reasonable. I was also impressed with the time frame as even though they had to do some extra work on the… shower it was still completed in two days. Thank you so much Grayson and the team for such an outstanding job."
Rating by: Lisa | Rating posted: 20th Feb, 2020 | Contact: Grayson Ford | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lisa•20th Feb, 2020•More details…
100%

"We used Shower Solutions to upgrade our 2 bathrooms. We ended up with exactly what we wanted - 2 spectacular bathrooms. Thanks Grayson.
"
Rating by: Kevin | Rating posted: 8th Dec, 2019 | Contact: Grayson Ford | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kevin•8th Dec, 2019•More details…
100%

"Great communication with Grayson. Where other companies wanted to renovate the whole bathroom, Grayson came up with an axcellent solution which gave double waterproofing of the shower. Reattached corner of existing wet lining and custom made shower lining over the top of wet lining. New sliding doors and small side glass panel. As was within budget, installed New glass sliding doors in semi onsite shower as well. Excellent job and would recommend Grayson and Shower Solutions to All."
Rating by: Merv | Rating posted: 12th Nov, 2019 | Contact: Merv | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Merv•12th Nov, 2019•More details…
100%

"We moved into our new home in early October so were keen to upgrade/replace the two original showers. Grayson visited and provided an obligation free quote with different options and pricing. He listened to our feedback on price and design and came up with a great solution. Showers were fitted on time and look great!"
Rating by: Helen Watson | Rating posted: 4th Nov, 2019 | Contact: Grayson Ford | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Helen Watson•4th Nov, 2019•More details…
100%

"Highly recommended for a quick and quality job done at my home. Grayson presented me with multiple options and costs helping me to make the right choice within my budget. Thank you shower solutions."
Rating by: Priya | Rating posted: 31st Oct, 2019 | Contact: Grayson | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Priya•31st Oct, 2019•More details…
100%

"We got in contact with Grayson at Shower Solutions as we were over a 5 year issue with a leaking shower. We had lost faith in tradies as our original one man band refused to come back and repair the leaks. Once our original shower had been removed Grayson identified that the tradie we had used had failed to even do any waterproofing! Grayson was professional and transparent about the best way to remedy our problem with a number of options. The replacement that we now have is a godsend! The… whole process was super fast and undisruptive, and the workmanship is exceptional. Thank you"
Rating by: Abby & Eric Eli | Rating posted: 24th Sep, 2019 | Contact: Grayson Ford | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Abby & Eric Eli•24th Sep, 2019•More details…
100%

"We are very pleased with our new shower doors from shower solutions .very friendly and prompt service .Top quality fittings ,from measure and order our doors were fitted within a wk .the installers were also very professional and friendly and did a wonderful job .we are getting shower solutions back to do our showers in our new build .highly recommended. It's so hard to get good reliable service I have found these days .thank you Grayson and team ."
Rating by: Carolyn Tredrea | Rating posted: 3rd Sep, 2019 | Contact: Grayson | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Carolyn Tredrea•3rd Sep, 2019•More details…
78%

"We love our beautiful new bathrooms, all the guys were great to work with and we are very pleased with the final result."
Rating by: Julie | Rating posted: 24th Aug, 2019 | Contact: Grayson Ford | Job date: Aug, 2019
Communication: 60% | Quality: 80% | Reliability: 70% | Value: 100%
Julie•24th Aug, 2019•More details…
100%

" I cant speak highly enough of Grayson and the team at Shower Solutions. Highly professional, friendly tradies to complete an urgent job that Grayson did everything to make happen and to a tight budget. Highly recommend giving these a guys an opportunity to quote - and take comfort they will do a great job. From quote to job done in 3 weeks...happy client."
Rating by: Paul | Rating posted: 31st Jul, 2019 | Contact: Grayson Ford | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•31st Jul, 2019•More details…
100%

"My shower was ripped out and replaced. I was really happy with shower solutions, they really took the hassle out of the process. "
Rating by: kat | Rating posted: 15th Jul, 2019 | Contact: Grayson | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
kat•15th Jul, 2019•More details…
100%

"Shower Solution has replaced a shower box for my bathroom. I am quite satisfied with their work. Good job."
Rating by: Alex | Rating posted: 21st Mar, 2019 | Contact: Grayson Ford | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alex•21st Mar, 2019•More details…
83%

"Very good work done by removing existing bath shower unit and replacing it with a new one. "
Rating by: George | Rating posted: 28th Feb, 2019 | Contact: Grayson | Job date: Feb, 2019
Communication: 90% | Quality: 80% | Reliability: 80% | Value: 80%
George•28th Feb, 2019•More details…
95%

"I had the bathroom and laundry fully renovated, the company did a great job and I am really pleased with the final outcome. Thanks Grayson"
Rating by: Sohan | Rating posted: 26th Feb, 2019 | Contact: Grayson Ford | Job date: Feb, 2019
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Sohan•26th Feb, 2019•More details…
100%

"Shower solutions stripped out our old bathroom and remodeled it to our specs they did a professional job and we are very happy with the finished product "
Rating by: John | Rating posted: 12th Feb, 2019 | Contact: Ali | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•12th Feb, 2019•More details…
98%

"Full bathroom renovation great service and products Graysons experience is second to none and would recommend him to any one that needs a renovation done on time and budget"
Rating by: Christian | Rating posted: 24th Jan, 2019 | Contact: Grayson | Job date: Jan, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Christian•24th Jan, 2019•More details…
100%

"Awesome job done. Highly recommended. One of our bathrooms started leaking suddenly. The Showersloutions' team arrived quickly on our request to attend the job on priority basis, and replaced the shower cabin. They used really good quality stuff, highly competitive price, and the job was done neat and tidy, within our budget. as scheduled, no delays. We absolutely loved their work. Our bathroom is as good as new. We also recommended Showersolutions to some of our friends, they are equally… satisfied with the work done. Excellent work, well done. Team."
Rating by: Manmohan | Rating posted: 29th Dec, 2018 | Contact: Manmohan Malhotra | Job date: May, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Manmohan•29th Dec, 2018•More details…
95%

"Excellent service but was disappointed that the shower walls were much shorter than the old shower and will require an added section of wall to be added or jib stopped and painted."
Rating by: Waana | Rating posted: 24th Dec, 2018 | Contact: Grayson Ford | Job date: Dec, 2018
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Waana •24th Dec, 2018•More details…
78%

"Grayson was easy to deal with. Great trades men all knowing their role in the project. "
Rating by: Bev | Rating posted: 24th Dec, 2018 | Contact: Grayson Ford | Job date: Dec, 2018
Communication: 70% | Quality: 80% | Reliability: 80% | Value: 80%
Bev•24th Dec, 2018•More details…
93%

"The various members of the Shower Solutions team performed their parts of the job professionally, resulting in a great outcome for us. Various issues arose with the job, as almost normal with a renovation job, but these were overcome successfully."
Rating by: Peter | Rating posted: 11th Dec, 2018 | Contact: Grayson Ford | Job date: Dec, 2018
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 90%
Peter•11th Dec, 2018•More details…
95%

"Overall our shower / bathroom looks great :) Workmanship was good and tradesmen were friendly and professional. They removed the bath - shower, replaced flooring to our walk-in- tiled shower. Very happy with finish product. "
Rating by: Gary and Eseta | Rating posted: 2nd Oct, 2018 | Contact: Grayson Ford | Job date: Oct, 2018
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Gary and Eseta •2nd Oct, 2018•More details…
100%

"Shower Solutions was very impressive. They were able to make a shower with a sliding door which no other company was able to offer and completely necessary given the space available in my bathroom. The installer Andrew was amazing and really went that extra mile. The work was completed in a day when I was expecting at least 3-4 days which was great having not had a shower for a week. Grayson Ford was very easy to deal with and I would not hesitate recommending his Company. Thank you very… much Grayson and Andrew.

Margaret Highland Park"
Rating by: Margaret | Rating posted: 5th Sep, 2018 | Contact: Grayson Ford | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Margaret•5th Sep, 2018•More details…
98%

"Grayson Ford arrived on time, applied the Vitroglaze coating on the new shower efficiently and without fuss. The coating appears to be working as promised and the charge was exactly what was quoted."
Rating by: Frank | Rating posted: 28th Jul, 2018 | Contact: Frank Stacey | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Frank•28th Jul, 2018•More details…
100%

"Great guys to deal with. Fantastic communication and reasonable prices. Workmanship to a very high, professional standard and completed promptly. I have no hesitation recommending Shower Solutions and would certainly use them again."
Rating by: Grant | Rating posted: 20th Jun, 2018 | Contact: Grayson Ford | Job date: Jun, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Grant•20th Jun, 2018•More details…
95%

"We had Shower Solutions renovate our two old bathrooms which has now brought them up to a modern and contemporary style. Very pleased with the overall result and look. It wasn't an easy job but Grayson was excellent with his communications and management of the project. Grayson is genuine, down to earth and therefore great to work with, so thank you for all your efforts to get the job done in such a tight time-frame. "
Rating by: Emma | Rating posted: 2nd Jun, 2018 | Contact: Emma Calnan | Job date: Apr, 2018
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Emma •2nd Jun, 2018•More details…
100%

"Grayson is a friendly person to deal with. Installed our new shower and I'm very pleased with the outcome. Also had a steam stopper put in by him and am very satisfied. Thanks for being very helpful. HIGHLY RECOMMENDED"
Rating by: Chandra | Rating posted: 19th Apr, 2018 | Contact: Grayson Ford | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chandra•19th Apr, 2018•More details…
100%

"We used Grayson and the Shower Solutions team to renovate our bathroom, removing a shower and adding a bath as well as tiling half the bathroom and repainting. They did a great job and completed the work in under the timeframe agreed."
Rating by: Hannah | Rating posted: 15th Apr, 2018 | Contact: Grayson | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Hannah•15th Apr, 2018•More details…
93%

"Thanks to Grayson and his team for completing shower replacement in short time frame and to a high standard .. recommended "
Rating by: Jane | Rating posted: 19th Mar, 2018 | Contact: Grayson Ford | Job date: Mar, 2018
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 90%
Jane•19th Mar, 2018•More details…
100%

"We used Shower Solutions for our full bathroom renovation.
From start to finish the guys were amazing. So helpful and accommodating and patient. They always came when they said they would and the quality of work is incredible.
It is the only bathroom in the house so there was time pressure to get it done fast. They pushed hard and were still working at 8pm some days to rush it along for us.
We made changes part way through and they handled it all without issue and even though it was going… to cost more, they didn’t let it change the quoted cost.

We are so happy with our new bathroom, it’s amazing and we couldn’t be happier with the service from Grayson and his team."
Rating by: Chris | Rating posted: 14th Jan, 2018 | Contact: Grayson Ford | Job date: Nov, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chris•14th Jan, 2018•More details…
98%

"Shower Solutions have carried out complete renovations to our two bathrooms. We found Shower Solutions more flexible and accommodating with regard to our requirements and consequently more competitive than their competitors. Throughout the process we found Grayson and his team to be very professional, helpful with the layout and design ideas, considerate, cooperative and they kept us fully informed of all aspects relating to progress. We are extremely pleased with the end result, and the… high standard of workmanship achieved. Therefore based on our experience we would highly recommend Shower Solutions."
Rating by: Allan & Jenny | Rating posted: 24th Nov, 2017 | Contact: Allan Ball | Job date: Nov, 2017
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Allan & Jenny•24th Nov, 2017•More details…
98%

"grayson and his team did amazing job, i went through few quotes and found grayson very professional, a person who gives you range of option to suit you budget. he has got a great team highly reliable and honest. great work ethics. the job started on time and was done perfectly on time. really happy with the work that is done and the price that grayson gave us. me and my wife highly recommend shower solution for any bathroom need. grayson is good to deal with.
thanks
paresh
"
Rating by: Paresh Parmar | Rating posted: 18th Sep, 2017 | Contact: GRAYSON FORD | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Paresh Parmar•18th Sep, 2017•More details…
90%

"I had my shower replaced with Shower Solutions and was pleased with the result. The tiling looks great and Grayson made some helpful suggestions. The work was completed with in the agreed timeframe. "
Rating by: Denise | Rating posted: 30th Aug, 2017 | Contact: Grayson | Job date: Aug, 2017
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 80%
Denise•30th Aug, 2017•More details…
83%

"Thank you for great job done!"
Rating by: Jillian | Rating posted: 29th Aug, 2017 | Contact: Grayson Ford and assistants | Job date: Aug, 2017
Communication: 90% | Quality: 80% | Reliability: 80% | Value: 80%
Jillian•29th Aug, 2017•More details…
100%

"Great product and service. Installer was very capable and offered advice re size aND preparation.. Sourced the specific tap wear I wanted. Recommended. "
Rating by: Alison | Rating posted: 28th Jun, 2017 | Contact: Grayson | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alison•28th Jun, 2017•More details…
98%

"Our shower replacement job was done efficiently, on time and with no problems. "
Rating by: Annette | Rating posted: 19th Jun, 2017 | Contact: Grayson Ford | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Annette•19th Jun, 2017•More details…
100%

"Great job done well. Recommended by a friend and I am so happy with my shower."
Rating by: Kylie | Rating posted: 4th May, 2017 | Contact: Stefanie | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kylie•4th May, 2017•More details…
98%

"Had a very good experience with shower solutions we had two showers replaced and Grayson explained everything that was going to happen step by step. Was always in communication the whole way this was very important to us as we have had a bad experience with a one man bad company that prossised things and never followed through overall they are much better shower and I wish we had found this company earlier"
Rating by: John T | Rating posted: 4th May, 2017 | Contact: Grayson | Job date: Mar, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
John T•4th May, 2017•More details…
15%

"3 months on & the shower glass treatment doesn't bead like it did in the first couple of weeks, or per the advertising .
We aren't happy and there is no customer satisfaction or mediation available. It's basically their opinion versus ours.
The warranty is utterly useless if our claim can be so easily dismissed. To avoid soap scum we were told not to use soap!
I expected what was demonstrated & advertised and have been hugely disappointed.
An expensive treatment that doesn't… stand up to it's fake warranty.

Bullying customers into paying when they are not satisfied is a sure way to get a bad review and will quickly earn a poor reputation.

Dealing with Shower Solutions has been well under our expectations considering the name.

We had thought we were in the hands of professionals, but had to deal with revisits and outsourced contractors who couldn't speak English.

We were also advised to not have a hot shower with our shower dome in case our shower exploded...

Upsetting."
Rating by: Esther | Rating posted: 3rd May, 2017 | Contact: Grayson Ford | Job date: Jan, 2017
Communication: 10% | Quality: 10% | Reliability: 20% | Value: 20%
Esther•3rd May, 2017•More details…
100%

"This company was amazing with fitting my new shower, very reliable and turned up on time, the job got done on time and right as quoted. I highly recommend Grayson and his team!"
Rating by: Danni | Rating posted: 13th Mar, 2017 | Contact: Grayson | Job date: Feb, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Danni•13th Mar, 2017•More details…
100%

"We had our shower replaced after consultation with Grayson. I originally just wanted cosmetic door replacement but after looking Grayson advised the shower may be leaking so we chose a full shower replacement. He was correct and my whole floor had to be replaced. Being an old house they found all sorts or issues along the way but the team were able to fix everything as it came up and still finished in a reasonable timeframe.
The staff were friendly, professional and competent. I would… recommend them to anyone. My shower looks lovely and we plan to have more work done by the shower solutions team at a later date."
Rating by: Molly | Rating posted: 12th Mar, 2017 | Contact: Grayson | Job date: Mar, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Molly•12th Mar, 2017•More details…
25%

"BUYER BEWARE. USE AT YOUR OWN RISK. We have had the most disappointing experience for our bathroom renovation you could wish for. This Company was the only Company I could find who could do the shower size we were after 1.2 x 1m. Bad move to use them! Extremely shoddy workmanship with a finishing silcon job that we have to completely redo ourselves. The moving of the waste pipe had to be done twice as it was put in the wrong place the first time. The shower base is cracked in 1 corner. The base… took 9 hours for two people to put in and then they had to come back and redo it as it was15mm out of level. When they came back to put the lining up and finish the job off they split the wood surrounding the shower and just left it. Two floor tiles have been chipped. We have gapping holes that require filling around the base now and to top it off a drill bit has been broken off inside the lining when putting the rivets in to hold the shower together. Now we have rust running out of 1 corner of the shower. Grayson gave us the option to have a $1200.00 price reduction or rip the shower out and start all over again. We had no faith in the Company that they would not do any further damage so we took the price reduction. It still cost us $5577.00! Now we have major repairs to do to get it looking respectable and not an embarrassment for us. The entire process took 8 days to complete and we had to groom the bathroom afterwards as it was left in a real mess although they state they will groom the bathroom once job is completed. They mixed the cement for the base in the bathroom which created loads of dust and did they think to close the bathroom door to keep the dust from going through the house?? NO!! I had to tell them a few times to keep the door closed. Grayson was very apologetic and said he had a real problem finding skilled staff. The guys were very pleasant and did turn up when they said they were going to but sadly unskilled for the job. If you do use this Company make sure you ask what "prepare wall' means in his quote. It is a very broad term. We required some gibbing (not stopping) and 2 nogs and that set us back an extra $550.00!! on top of our quote. Our advice is if you can use someone else do so!!!"
Grayson responded:
"Hi Debbie, Thank you for your feedback, we acknowledge there were some defects to the shower unit installed and had offered to fix this up at no cost to you however you agreed to the discount to accept the shower as is. All our trades are highly qualified and have been doing this for over 5 years. We have tried on numerous occasions to come back to look at the issues but was turned down. "
Rating by: Debbie and Murray | Rating posted: 7th Mar, 2017 | Contact: Grayson Ford | Job date: Feb, 2017
Communication: 90% | Quality: 0% | Reliability: 10% | Value: 0%
Debbie and Murray•7th Mar, 2017•More details, one reply…
100%

"7 November 2016
We have no hesitation in recommending shower solutions. We had a shower replacement and new toilet fitted. Shower Solutions were easy to deal with, Grayson was prompt with replies and explained clearly what they were going to do.
The job was well done a number of problems were encountered during the installation, they were dealt with and solutions found.
The job was completed in a day. The finish was very good and the bathroom was left spotless. Thank you Andy.
I have… renovated and refitted 9 bathrooms in the last 10 years and Shower Solutions are certainly at the top of the list on service, finish and price

Thanks

Paul & Gail"
Rating by: Paul & Gail | Rating posted: 9th Nov, 2016 | Contact: Grayson Ford | Job date: Nov, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul & Gail•9th Nov, 2016•More details…
98%

"Shower Solutions had been recommended to me & I was not disappointed.Communication was easy and thorough, the installaion was very well done with great care taken to protect the surrounds and entry through the house. Cleaning up after the installation and the taking away of all debris was thoughtful and well done. I am 100% pleased with the work carried out."
Rating by: Nanine (Nan) | Rating posted: 23rd Sep, 2016 | Contact: Grayson Ford | Job date: Sep, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Nanine (Nan)•23rd Sep, 2016•More details…
98%

"Shower solutions were fantastic to deal with. We had ongoing leaking shower issues so contacrlted Grayson to replace our shower (and a shower door in another bathroom as well) the job was completed quickly with no hassle and the shower looks amazing. And more importantly... no more leaks or any issues. I would recommend Grayson and shower solutions for anyone wanted to replace their shower."
Rating by: Aimee | Rating posted: 23rd Sep, 2016 | Contact: Grayson Ford | Job date: Jul, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Aimee•23rd Sep, 2016•More details…
18%

"I wouldn't recommend them to anyone, I came to you's with what I wanted an you's stated you's can deliver in which you's never accede. On arrival to examine my bathroom you's never stated on there maybe some difficults or even major problems. I believe this is your line off profession its your duty to give that kind off info, so it give the customer a more understanding to choice what best suits them. Don't come on the day after I book you's in an say it's a major job costing a lot more, which… lead me getting a 9 by 9 instead a 12 by 9 then days later you's try charge me a 12 by 9. Could save all this drama if you did your job from the start

Real dodgy an misleading"
Paul responded:
"Really sorry hat you are dissapointed Daniel, however this is the first we had heard of your complaint. Unfortunately as explained to you due to the original layout and costs involved you were limited with your options. We did explain all this to you and you gave us approval to proceed as advised."
Rating by: Daniel | Rating posted: 20th Jul, 2016 | Contact: Grayson ford | Job date: Jul, 2016
Communication: 0% | Quality: 40% | Reliability: 20% | Value: 10%
Daniel •20th Jul, 2016•More details, one reply…
0%

"This was really a disappointing experience. I asked this company to come to my place and provide a quote for fixing the shower, and they advised that they didn't do those sort of jobs. However, their webpage says "We fix showers". This is really disappointing and misleading information. "
Stefanie responded:
"Hi Pedro, thank you for your feedback and we do apologize for the miscommunication. Our website does indicate that "We Fix Showers" but refers to our full shower replacement service that we offer. We don't get involved with repairs and replacement parts as there are so many different brands of showers out there, so finding the correct part can sometimes be close to impossible. "
Rating by: Pedro | Rating posted: 9th Nov, 2015 | Contact: Stef | Job date: Nov, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Pedro•9th Nov, 2015•More details, one reply…
100%

(no comment)
Rating by: Raymond | Rating posted: 22nd Oct, 2013 | Contact: Paul King | Job date: Jun, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Raymond•22nd Oct, 2013•More details…
100%

"Great job. Highly recommended"
Rating by: Robert | Rating posted: 22nd Oct, 2013 | Contact: Paul | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Robert•22nd Oct, 2013•More details…
100%

"I was most impressed with the whole experience of having our shower door and frame replaced, a very professional company from the first phone call to the late night installation (because they were so busy), the quality of workmanship is outstanding, the people I spoke to knew what they were talking about and the installer even cleaned up!! Brilliant! I would recommend them to anyone. Thank you."
Rating by: Annette | Rating posted: 15th Mar, 2011 | Contact: Paul | Job date: Mar, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Annette•15th Mar, 2011•More details…
100%

"Quality work, good communication"
Rating by: Simon | Rating posted: 15th Mar, 2011 | Contact: Paul King | Job date: Feb, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simon•15th Mar, 2011•More details…
100%

(no comment)
Rating by: Graham | Rating posted: 30th May, 2010 | Contact: Paul King And Nilesh | Job date: May, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Graham•30th May, 2010•More details…
98%

"Can't speak highly enough of Paul's work and commitment to attaining exactly what we wanted in securing a shower that didn't leak.. Thanks
Paul.
Regards
Carol"
Rating by: Carol | Rating posted: 23rd May, 2010 | Contact: Paul King | Job date: May, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Carol•23rd May, 2010•More details…
100%

"The service I experienced from Shower Solutions was faultless. The staff are very friendly and easy to talk to and go out of their way to help.
I highly recommend this company and I will definitely deal with them again in the future.
"
Rating by: Ian | Rating posted: 20th May, 2010 | Contact: Paul King | Job date: Apr, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ian•20th May, 2010•More details…
100%

(no comment)
Rating by: Clodagh | Rating posted: 19th May, 2010 | Contact: Paul | Job date: Feb, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Clodagh•19th May, 2010•More details…

Unauthenticated ratings (3)

100%
"Great to deal with, nice & simple, very happy with their product & service."
Rating by: Craig | Rating posted: 6th Apr, 2011 | Contact: Paul | Job date: Mar, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Craig, 6th Apr, 2011•More details…
75%
(no comment)
Rating by: Tony | Rating posted: 15th Mar, 2011 | Contact: Paul King | Job date: Feb, 2011
Communication: 60% | Quality: 80% | Reliability: 80% | Value: 80%
This rating has not been authenticated so it doesn't count towards the overall rating
Tony, 15th Mar, 2011•More details…
100%
"Pleasure to find competent tradesmen who also do what they say they will do"
Rating by: George | Rating posted: 20th May, 2010 | Contact: Paul | Job date: Apr, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
George, 20th May, 2010•More details…

Shower Solutions / Shower Doors & Screens in East Tamaki

Unauthenticated ratings (3)