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Shower Solutions / Shower Doors & Screens in East Tamaki

 
 
 
 
 

Primary contact
Grayson Ford

Postal address
PO box 34373,
Birkenhead

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  • 100%
    "Great work by Grayson and the team at Shower Solutions. Grayson came up with a plan that worked for our small space and managed to fit it into the dates that would work for us. He kept me updated on anything that came up and the final result was great. I would definitely use them again. "
    Rating by: Bradley  |  Rating posted: 23rd Oct  |  Contact: Grayson  |  Job date: Oct, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bradley23rd OctMore details…
  • 0%
    "Grayson from Shower Solutions has been poor with communication, wouldn't come out and inspect the finished job when I raised concerns about the floor still being damp next to the shower. The door was originally installed on the wrong side. They turned up with the wrong shower tray and then charged a fee to drive and get another one. Only realized after the job he has appeared on Fair Go https://www.1news.co.nz/2022/05/31/fair-go-complaint-of-leaks-and-delayed-refunds-from-shower-company/"
    Rating by: Richard  |  Rating posted: 12th Sep  |  Contact: Grayson   |  Job date: Sep, 2024
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Richard12th SepMore details…
  • 0%
    "Shower installed less than one year ago ledge glass already broken seals fraying very poor service and workmanship! Rude customer service no follow up or warranty, would give a solution wanting to charge an exorbitant fee! Paid over 2k for work glass ledge shattered terribly installed seals cracked and broken offered no repair. Grayson and his wife? Rude and disrespectful wouldn't listen just greedy, run far away from these cowboys they have terrible installers poor followup, disgusting service do not use thry shouldn't be in business!!!!!"
    Rating by: Bee  |  Rating posted: 11th Sep  |  Contact: Grayson and his terrible staff   |  Job date: Sep, 2024
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Images
    Bee11th SepMore details…
  • 100%
    "We are very satisfied with Grayson and his teams (Shower solutions 2016 Ltd) work.

    He came to us a quote on a Saturday and the following week, the team had started work in our bathroom on the Thursday.

    Aware that we have a baby on the way anytime (Within 2 weeks) , he made sure that workers came in everyday to complete the works as efficiently and as quickly as possible.

    We are very grateful for that and we have a whole brand new bathroom in about a week and a half.

    Everyone was very friendly, and when we needed to check things in, Grayson and the staff were always available for a heads up.

    Everything looks like we wanted in such an efficient amount of time.

    Thank you for all the hard work you and your team has put in, we highly recommend yourself and your team to anyone looking at doing work on their bathrooms!
    "

    Rating by: John  |  Rating posted: 10th Sep  |  Contact: Grayson Ford  |  Job date: Sep, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John10th SepMore details…
  • 100%
    "Grayson and his team at Shower solutions have been the most amazing company to work with. I’ve done renovations before and these guys are not only fast but incredibly professional and experts at what they do. From regular communication, understanding exactly what you want and need, to follow through and trouble shooting inevitable roadblocks that come up with renovations. All the tradesmen are lovely which is important when you have people in your space. Plus they are top quality contractors within their respective crafts. Then there’s the product options and of course the products available are absolutely gorgeous. To suit any and every taste. I look forward to working with them again in future. I highly recommend this incredible company to anyone looking to do renovations. It’s been an absolute pleasure working with them and enjoying the perfect outcome."
    Rating by: Sarah  |  Rating posted: 20th Aug  |  Contact: Grayson Ford  |  Job date: Aug, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Images
    Sarah20th AugMore details…
  • 100%
    "Grayson and his team at Shower Solutions did an amazing work in renovating our bathhroom and laundry area. The wokmanship and professionalism is superb. Grayson made sure we were updated on the job progress. We will surely recommend Shower Solutions to our friends. Thank you, Grayson and uour team for the job well done."
    Rating by: Doods  |  Rating posted: 10th Aug  |  Contact: Grayson  |  Job date: Aug, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Images
    Doods10th AugMore details…
  • 100%
    "Shower Solutions did a wonderful job in renovating our bathroom and laundry area.

    We are very satisfied with the workmanship and professionalism. We surely would recommend Shower Solutions to our friends an acquaintances.

    Thank you, Grayson and to your team for a job well done."

    Rating by: Judy  |  Rating posted: 10th Aug  |  Contact: Shower Solutions  |  Job date: Aug, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Images
    Judy10th AugMore details…
  • 100%
    "Positive communications, arrived on time for work, good quality clean work and affordable best price. Contacted different shower glass company and Shower Solution was the affordable and suit my budget."
    Rating by: Vili  |  Rating posted: 5th Jul  |  Contact: Shower Solutions  |  Job date: Jul, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Images
    Vili5th JulMore details…
  • 100%
    "Had 2 walls replaced on a very old shower (one was the door side)
    Gave dimensions to Grayson and Nav turned up a week later to fit it.
    Wall dimensions were out but Nav used his magic and it now looks great.
    Very happy. Highly recommended and will use again
    "
    Rating by: Mike  |  Rating posted: 21st Jun  |  Contact: Nav Singh  |  Job date: Jun, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mike21st JunMore details…
  • 95%
    "Our job was to replace a shower over bath and vanity on a strict budget, which Shower Solutions undertook on very short notice. From rolling out the dust sheets on arrival to removing all rubbish on departure the job was done well and we now have stylish, high quality units well fitted in our bathroom, within the agreed budget."
    Rating by: Hamish  |  Rating posted: 20th Jun  |  Contact: Shower Solutions  |  Job date: Jun, 2024
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Hamish20th JunMore details…
  • 100%
    "The guys coming over the morning of the shower replacement were early and great to talk to. They did an excellent job and will be getting shower solutions to do our vanity when we’re ready. Fully recommend them to any one wanting to do a bathroom renovation "
    Rating by: Steve  |  Rating posted: 13th Jun  |  Contact: Andrew  |  Job date: May, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Steve13th JunMore details…
  • 100%
    "Perfect excellent qaulity job, good friednly communication. Affordable price. Thank you so much for completing this unplanned urgent work. Arrived on job and complete work on prior to finished time."
    Rating by: Hinemoa  |  Rating posted: 17th May  |  Contact: Shower Solution  |  Job date: May, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Images
    Hinemoa17th MayMore details…
  • 100%
    "We are really pleased with the 3 beautiful bathrooms Grayson and his team constructed for us. Grayson was very knowledgeable about the process, the design and the materials used. It was a big project which was well managed and all his team were great to work with and great to have working in the house.
    Highly recommended!
    "
    Rating by: Carly  |  Rating posted: 28th Apr  |  Contact: Grayson Ford  |  Job date: Apr, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Carly28th AprMore details…
  • 100%
    "work was completed as promised on date.Work was of a high standard. Grayson was easy to deal with.Highly recommend Grayson."
    Rating by: Govindsamy aka Sam  |  Rating posted: 21st Jan  |  Contact: Grayson and team  |  Job date: Dec, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Govindsamy aka Sam21st JanMore details…
  • 0%
    "Grayson did not oversee his subcontractors. Grayson was not there on the last day of the job to ensure it was completed. His builder left a hole in my ceiling. I paid another builder to complete the job. I was quoted by Grayson but ended up paying 40% more than quote. No communication whatsoever of the 40% increase. I do not recommend Shower Solutions. "
    Rating by: Rico  |  Rating posted: 16th Nov, 2023  |  Contact: Grayson Fird  |  Job date: Oct, 2023
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Rico16th Nov, 2023More details…
  • 100%
    "We are very happy about the renovation of our shower. The job was completed to a very high standard and on time. We were absolutely delighted with the outcome. Thank you for a job well done. We highly recommend Shower Solutions. "
    Rating by: Sam  |  Rating posted: 5th Jun, 2023  |  Contact: Grayson from Shower Solutions   |  Job date: Jun, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sam5th Jun, 2023More details…
  • 100%
    "I got a full bathroom replacement done with Shower Solutions and happy to say I would definitely recommend this company. Grayson and the team he engaged in the project were all well informed with the task on hand and each of them carried out the work very professionally. I was always informed of who I would expect on site which made it so much easier to plan my day with no surprises. "
    Rating by: Shiuvani  |  Rating posted: 29th May, 2023  |  Contact: Grayson   |  Job date: Dec, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Shiuvani29th May, 2023More details…
  • 93%
    "Grayson was very prompt and efficient and moreover was able to start the job immediately. We were on a time constraint and this suited our purpose. He coordinated well with the other contractors like the tiler, painter, plumber and electrician, getting everything done seamlessly.
    He identified our needs and provided us with the ideal bathroom suited to our needs. All the contractors did a great job. The tiling and painting was excellent and we love how the mirror and vanity perfectly complement each other. The black towel rail and the glass shower lend a clean and classic style to the bathroom. We are happy and satisfied with the end result. Thank you Grayson I would definitely recommend you to my friends.
    "
    Rating by: Suresh & Gowri  |  Rating posted: 20th Dec, 2022  |  Contact: Grayson Ford  |  Job date: Dec, 2022
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Suresh & Gowri20th Dec, 2022More details…
  • 8%
    "Mostly posted previously on google.
    DO NOT USE THIS BUSINESS!
    After Grayson being so lovely for the quotation, I decided to go with him (I've left the feedback I did for that last year below this update to be fair & also don't be fooled if you have the same 'nice' experience). He quoted just under $50,000 which I paid in instalments, also another $17,000+ invoice with a few days to pay leaving me in a financially dire situation. That invoice was partly for firewall gib which he blamed the draftsman for not putting on the plans, however Grayson knew that whole wall lining was being demolished with the rest of the bathroom & redone, it should have been included in the materials in the quote. He charged me $800 for a shower niche AFTER I had told him during the quote I wanted the same layout as I already had... & I already had a niche. There is much more but I've no space to list every single thing that went wrong or the ensuing scenarios.

    I've had nothing but grief during the whole renovation which started mid March 2022 and is still not finished. I have had EVERYTHING go wrong and called it quits on him recently, getting another electrician, builder and plumber to complete the job shortly.

    His communication is substandard both with his subcontractors and with me. He did not oversee his sub contractors nor touch base at the end of them working on aspects of it, e.g. finding out my vanity broke apart when deinstalled in March but told that months later thereby adding around $1200 extra expense I have to find now instead of prior warning. I also had a stone vanity benchtop made right back at the beginning to fit the vanity that I thought I would be reusing and also purchased a new basin. That cost $1000 and now I have to work the new vanity around those.

    I had mortar dripping off between the tiles and tiles falling off; had to settle for my second selection of tiles because he didn't read my email properly to check the first lot were available. My vision of my bathroom is totally different to what I originally wanted but it will have to do. When I got the second choice, the quantities for walls and floor were swapped around and had to get another pallet. I was without ANY BATHROOM OR LAUNDRY FACILITIES for nearly 10 weeks - had to bathe at work & colleagues homes and use a laundrette, 4 weeks were waiting for 2 council inspections, however due to the length it was taking, Grayson informed me he was going to use my job as a "fill in". I'm lucky that I've not had Covid while this was all going on but having other stresses to deal with has compounded everything.

    Grayson blamed me for the heated towel rail reinstall being in the wrong place - the new wall tiles being drilled through because "I" did not tell the electricians where it was to go - I instructed Grayson that EVERYTHING was to go back where it was deinstalled from. He did not relay that to the electricians. The tiles had to be replaced. Extra power point was added when I asked for it not to be - just provision for it, yet on the other wall a power point was totally missed off. I've had constant back and forth by the sub contractors fixing stupid mistakes that shouldn't happen.

    Honestly so much has gone wrong then 'fixed' (some not), I do not want anyone else to go through what I have, but unfortunately I see they have because I discovered a Fair go episode from May 2022 a few days back on youtube at the same time he was doing a terrible job on mine.

    On & on it goes. Plastic protective floor cover on my carpet & 2.5yr old decking to the gate removed 3 Aug after nearly 5 months causing damage. This requires the whole deck to the stripped and restained - I have told Grayson to book it for October. It is too damp a season now to do this. Everything has been and is incredibly stressful.

    NO overseeing of subcontractors; bad communication including emails; NO true project management; new fixtures costing thousands left filthy when subcontractors finished and bald face lying and blame.

    Edit to respond to Grayson's comment:

    ~Try to twist facts and justify your incredibly slack attitude to this job all you want. I have the emails; I have the images and videos and I'm happy to set up a separate webpage to save others going through what I have.

    ~You manipulated the situation to your own advantage because the remediation had gone so far down the track.

    ~You had no intention of coming back to do anything after I told you to just get out of my house and life after nearly 5 months.

    ~You have kept funds meant specifically for fittings for the bathroom I paid for within the quote of which, you have no intention of reimbursing me.

    ~You did not complete the job prior to me saying I'd had enough - I could not handle more and more issues than I had to deal with due to error after error; one of the worst being the tiles - you left my options too late to check my first option - you never told me they were unavailable and did not tell me I would be getting the second option until they were delivered .

    ~You turned your back on even ensuring this major project got the Certificate of Compliance and have left that to me. Unbelievable.

    ~Remember - if your business had been exemplary I wouldn't be writing this.

    PREVIOUSLY:

    Feedback relating to quote left on google relating to the QUOTE only, August 2021:

    I contacted Shower Solutions for an urgent quote for a planned solution to resolve issues with new expensive, substandard renovations that i had completed 18 months ago by another business. It is required for legal action. Shower Solutions was only 1 of 2 businesses of the 21 I contacted that were prepared to furnish a quote and I very much appreciate Grayson's empathetic, professional advice and extremely prompt turnaround to visit and complete the quote which in itself to me proves that he believes in the quality of the work he can provide to hopefully remedy my situation in the future.
    "
    Grayson Ford responded:
    "Hi Sarndra, I am really sorry you feel this way. Renovations are stressful and I do understand that this was difficult for you. the time frame is in part due to the council but also getting stock, and subcontractors whose schedules also blow out on other jobs which is out of my control. Bathrooms are the most complex rooms of the house, small spaces with every trade required. Some of what you are saying lacks context and gives quite an unfair perception of the events. Your first tile choice had to be imported from Italy which I was absolutely unable to do in the budget or time frame. In the process of removing it, your previous vanity and laundry cabinets fell apart when we took them out due to it not having any back support which was unfortunate but no fault of ours. You were not a fill in job, but when delays happen due to council or unquoted work we do have to juggle things and sometimes that means fitting parts into a schedule in any gaps we can create as there are also other customers to consider as well. The protection film should never have been put on your deck as it’s for carpet only. It was due to one of my team thinking they were doing the right thing and protecting your decking. I am really sorry that this happened. And we have arranged to come and strip and restain the deck. Yes, if we have not quoted something like a niche or an upgrade and it’s not listed in the scope of works it does need to be added and charged. You also requested expense upgrades which does bump up the cost significantly. The firewall was not due to my incompetence, the previous contractor made it so we could not pull the tiles out without ruining the integrity of the fire rated gib which then needed to be replaced. The council required information was not on your draftspersons files. This is not something Shower Solutions could have avoided. Renovations do have problems and I have stood up to fix everything that has cropped up. We have agreed with every solution along the way. It's really upsetting that you now give this awful feedback when the finished product looks amazing. Any work you are having plumbers and electricians coming in to complete has not been charged for by us, we are happy to return to complete the work when you have the items ready for us to install."
    Rating by: Sarndra  |  Rating posted: 5th Aug, 2022  |  Contact: Grayson Ford and subcontractors  |  Job date: Mar, 2022
    Communication: 10%  |  Quality: 10%  |  Reliability: 10%  |  Value: 0%
    Sarndra5th Aug, 2022More details, one reply…
  • 100%
    "We are very pleased with our new glass bath screen installed by Nav Singh and his team from Shower Solutions. It is an excellent workmanship. Highly recommended. "
    Rating by: Binode  |  Rating posted: 3rd Jun, 2022  |  Contact: Nav Singh  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Binode3rd Jun, 2022More details…
  • 100%
    "Very refreshing having Grayson and his team install our very difficult large shower screens. Many Shower companies said they couldn't do it. Grayson and his team nailed it! This is the third time we have used Grayson and his company over the past 15 years. Grayson's passion for good workmanship and attention to detail as well as customer service always makes it a pleasure to deal with him. We totally recommend this business and we will call on them again for future business. "
    Rating by: SALLY  |  Rating posted: 25th May, 2022  |  Contact: SALLY J GALEA  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    SALLY25th May, 2022More details…
  • 100%
    "It was time to renovate our bathrooms (20 year old). Checking google for bathroom renovation and we came across Shower Solutions.

    We engaged them for a measurement and quote. Grayson was very efficient and honest on what was best for our space in the bathroom. We received the best quote (no hidden charges) upfront. Grayson also showed us around his showroom and options we could select for our price range. The quality of tiles, vanity\shower options and mirrors were of great design. Grayson's team worked hard and transformed our bathroom to a modern look. In between we had some COVID sickness delays between both parties but Grayson kept us informed and advised us who would be coming next so we were prepared and at home for the tradies and completed work in a timely manner.

    Overall extremely happy with the service and quality of workmanship with fantastic touchup. Highly recommend Shower Solutions for your next renovation.
    "

    Rating by: Praveen  |  Rating posted: 16th May, 2022  |  Contact: Grayson  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Praveen16th May, 2022More details…
  • 100%
    "Excellent team , Clean & Neat work, competitive price and we absolutely love our new bathroom.

    we thank Grayson & team for all the hard work and coordination.

    "

    Rating by: Monika  |  Rating posted: 12th May, 2022  |  Contact: Grayson  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Monika12th May, 2022More details…
  • 100%
    "We tried, unsuccessfully to organize tradies to start our bathroom renovation and gave up due to not knowing who and what order to get this project going. Our Builder told us about Grayson and his team, and all was solved. He managed the whole thing and his office lady kept us updated on who was turning up at what time the work was being done. The glass shower was tricky as we wanted it up to the ceiling which is angled as it is the roof line. We absolutely Love our new Bathroom. Highly recommend Grayson."
    Rating by: Jeanette & Steve  |  Rating posted: 11th Apr, 2022  |  Contact: GRAYSON  |  Job date: Apr, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jeanette & Steve11th Apr, 2022More details…
  • 38%
    "Shower installed a few weeks ago, install good but have ongoing issue with the plumbing, the shower tray does not drain properly, pipe is not blocked just looks like the install was not correct"
    Rating by: Trevor  |  Rating posted: 13th Mar, 2022  |  Contact: Grayson Ford  |  Job date: Mar, 2022
    Communication: 0%  |  Quality: 20%  |  Reliability: 80%  |  Value: 50%
    Trevor13th Mar, 2022More details…
  • 100%
    "Needed a new shower replacement and Grayson and his team (removalist, plumber, fitter and Panisy on emails) were great. Upfront and on time and got the work done. Any problems were resolved. Thanks!"
    Rating by: Chanthou  |  Rating posted: 16th Feb, 2022  |  Contact: Grayson   |  Job date: Feb, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chanthou16th Feb, 2022More details…
  • 100%
    "We called Shower Solutions 4 weeks prior to Christmas as we were desperate to get our ensuite completed due to a huge delay with our current contractors. After the initial call Grayson turned up the next day to quote our job and commenced work within 2 days. Grayson and the team worked within our budget, communicated clearly and completed the job within 3 weeks! Thanks Grayson and the team, we are pleased wih our ensuite and we will certainly recommend your business to our family and friends."
    Rating by: Annette  |  Rating posted: 16th Jan, 2022  |  Contact: Grayson  |  Job date: Dec, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Annette16th Jan, 2022More details…
  • 95%
    "After getting several tradies in to quote certain aspects of my bathroom renovation it was frustrating to have them not reply or after a site visit not bother to provide quotes. Shower solutions popped up one night and I decided to contact them. Grayson was prompt with his reply, quote and site visit and even made recommendations on cost saving ideas! I appreciated the fact that no job was too big or small for him and any question I had (being my first time renovating) he answered without delay, putting my mind at ease. I can see you have so much passion and pride in your business! Nav who did the majority of the work did a fantastic job! Ensuring things were done properly! Highly recommend this team!"
    Rating by: Roser  |  Rating posted: 4th Nov, 2021  |  Contact: Grayson and Nav  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Roser4th Nov, 2021More details…
  • 100%
    "We needed an old cracked recessed 'built-in' type of shower tray changed and wanted someone who can manage the job from start to finish. Shower Solutions responded quickly and managed to fit the job in quickly despite iffy Level 3 times. The job was done from start to finish in 3 days and there was great communication throughout the process. The end result looks great and we'd recommend Team Shower Solutions to anyone thinking of this kind of change!"
    Rating by: Mari  |  Rating posted: 14th Oct, 2021  |  Contact: Grayson Ford  |  Job date: Oct, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mari14th Oct, 2021More details…
  • 100%
    "Grayson and team were great from start to finish. They attended to our “mayday” call during the lockdown under the essential services exemption and did an exceptional job given the limitations. Grayson had communicated well with us on the job scope and delivered as per the promised timeline. The team’s workmanship is good and kept the premises tidy. If you are looking at one stop place for your plumbing and shower installation needs, Shower Solutions is indeed the place. I would definitely recommend Grayson and his team to anyone. Thank you and God Bless!"
    Rating by: Suresh  |  Rating posted: 9th Sep, 2021  |  Contact: Grayson Ford  |  Job date: Sep, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Suresh9th Sep, 2021More details…
  • 100%
    "Shower solutions done my 18 rooms motel job. Yo start with Their price was better than competition for same quality & type of material. Navi was cooperative through out and worked around other contractor. We are satisfied with the quality of workmanship. Two of shower glass need to remove due to disable requirements, which we were not aware of. Grayson offered us gave us credit for material which can be reused and was very cooperative in process. Will recommend to anyone for shower glass job"
    Rating by: Kuldeep   |  Rating posted: 7th Aug, 2021  |  Contact: Navi & Grayson   |  Job date: Aug, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kuldeep 7th Aug, 2021More details…
  • 93%
    "Grayson and the team did a small space with a shower and Laundry. Grayson suggested improvements to our initial design that made the difference to make it a far better space.

    Thanks Grayson and the team."

    Rating by: Jarrod  |  Rating posted: 12th Jul, 2021  |  Contact: Grayson  |  Job date: May, 2021
    Communication: 90%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Jarrod12th Jul, 2021More details…
  • 100%
    "Shower solutions was a great company to choose for our renovations. The team did a great job working together and finishing the bathroom renovation on time. Would definitely recommend."
    Rating by: Parwati  |  Rating posted: 2nd Jul, 2021  |  Contact: Grayson  |  Job date: Jul, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Parwati2nd Jul, 2021More details…
  • 100%
    "Grayson and the team renovated two bathrooms. Very efficient and fast. Did a excellent job and the makeover was a great addition to our home. "
    Rating by: Ashika  |  Rating posted: 2nd Jul, 2021  |  Contact: Grayson  |  Job date: Jul, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ashika2nd Jul, 2021More details…
  • 98%
    "Grayson & his team did a great reno of our ensuite 4 years ago - still very happy with it today - would definitely recommend using Shower Solutions"
    Rating by: Kaye Crichton  |  Rating posted: 27th Jun, 2021  |  Contact: Grayson Ford  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Kaye Crichton27th Jun, 2021More details…
  • 15%
    "A very poor experience - multiple mistakes, poor communication and the worst renovation experience we have ever had. Would not recommend "
    Grayson Ford responded:
    "This was an unfortunate situation. I quoted a fixed price prior to starting. Stephanie supplied her own fittings and fixtures - these were not suitable for her water pressure or cylinder or the existing plumbing in her home which in turn meant we had to do additional plumbing work which added to the cost of her job. Stephanie was really unhappy about this but we had no choice as she would not change her plumbing gear. There were things added like electrical work to the job that were not quoted and the timeframe was pushed out by not being allowed access during lockdowns and then the customer being upset and annoyed because we were behind schedule. Stephanie then changed her mind multiple times on the tiles that she also provided and again these were not suitable for the layout that she wanted and this affected the price of laying the tiles, the layout of other tiles that were additional, the glass which had to be upgraded to custom adding cost and time which she did not allow and this meant the finished product was not to our normal high standard. We are also sincerely disappointed with this job, we want to create bathrooms to be proud of but please if you do not have experience or expertise in this area get assistance from a professional to select your bathroom fittings as there is more to consider than just looks. Bathrooms are the most complicated room of a house, every trade is involved, every choice has an impact on either the preparation or the finished look. Renovations uncover issues and we are experienced in managing this but in this case the customer wanting to save money by doing things herself and changing her mind through the project meant that the costs added up and the finished look was not as she had hoped. "
    Rating by: Stephanie  |  Rating posted: 31st May, 2021  |  Contact: Grayson   |  Job date: Mar, 2021
    Communication: 10%  |  Quality: 20%  |  Reliability: 20%  |  Value: 10%
    Stephanie31st May, 2021More details, one reply…
  • 100%
    "We have renovated the majority of our house in Birkenhead and after exhausting ourselves and realising what a huge project our main bathroom was we decided we wanted a company that would be able to arrange everything that we needed . We had some idea of how we wanted the end result to look however we were given some really important tips and advice from Grayson to finally be able to put the renovation in motion. Grayson arranged everything, worked within our budget and was able to even save us time and money in area's that were not essential. His time management and communication and ability to work amongst and around our family throughout the entire process was impeccable. We required some small minor personal finishing touches and Grayson without question or issue made this happen. The final result of our stunning bathroom was proof of this. I have no hesitation in recommending Shower Solutions for all and any bathroom renovations and if we have further renovations in the near future Grayson would be our first call."
    Rating by: Aroha  |  Rating posted: 11th May, 2021  |  Contact: Grayson  |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Aroha11th May, 2021More details…
  • 100%
    "After looking around to find someone to help me replace our shower, I am so grateful I found Shower Solutions. I enquired online and in no time got a call then a visit the same day from Grayson. Though the whole job needed tiling and flooring work, Jayson's team finished it within my prescribed time. Top quality materials were used all throughout at a very reasonable cost. Triple AAA result! Highly recommend Jayson and his team. "
    Rating by: Efren  |  Rating posted: 14th Apr, 2021  |  Contact: Grayson Ford  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Efren14th Apr, 2021More details…
  • 95%
    "Great guys to deal with, gave good advice and did what they said they would do.
    Reliable and completed the install in a tight timeframe.
    "
    Rating by: John  |  Rating posted: 5th Apr, 2021  |  Contact: Grayson Ford  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    John5th Apr, 2021More details…
  • 90%
    "Grayson came to fix my shower on time. I found him doing his work with honesty. I highly recommend to go for this service."
    Rating by: Sneh  |  Rating posted: 24th Mar, 2021  |  Contact: Grayson Ford  |  Job date: Mar, 2021
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Sneh24th Mar, 2021More details…
  • 95%
    "Shower solutions renovated a shower/ laundry for our household, excellent tradesman turned up at notified times and their work was excellent, especially the tiler who is quite the craftsman.
    The renovation should allow my elderly mother to continue to live in her flat without the previous hazards that existed, higher toilet and grab rails were recommended and installed, thankyou Shower Solutions
    "
    Rating by: Rob Neilson  |  Rating posted: 18th Mar, 2021  |  Contact: Shower solutions  |  Job date: Mar, 2021
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Rob Neilson18th Mar, 2021More details…
  • 100%
    "Highly recommending Shower Solutions to anyone out there looking for the great value for their money. I am one of the happy customers, who had the opportunity of dealing with this great team. Despite the fact that I am out of Auckland, the team did a great deal in making sure that the process went smoothly and efficiently while meeting my personal expectations.
    I am very satisfied with their service and the flexibility of the staff and especially the way Grayson, the owner personally involved in every step of the process to make sure that I am receiving a satisfying and a great service from the team. Thanks team.
    "
    Rating by: Thanuja  |  Rating posted: 17th Mar, 2021  |  Contact: Grayson  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Thanuja17th Mar, 2021More details…
  • 95%
    "Highly Recommended. Very professional and and fast service for a reasonable price.Definitely look forward to using your guys services in the future!!"
    Rating by: Dushani  |  Rating posted: 16th Mar, 2021  |  Contact: Grayson  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Dushani16th Mar, 2021More details…
  • 93%
    "Thanks so much for Shower Solutions team for your best service. I was very easy to deal with you guys from start to the end. Finally, we got our dreamed bathroom as we expected. Special thank to Grayson for his creative ideas. "
    Rating by: Dulanja  |  Rating posted: 8th Mar, 2021  |  Contact: Grayson   |  Job date: Mar, 2021
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Dulanja8th Mar, 2021More details…
  • 28%
    "Thanks to our builder and his crew, every other element of our bathroom renovation went to plan and exceeded expectations..…. except for the finishing touch which was a shower glass panel and door install by sub contracted Shower Solutions.
    1: Fortunately we were home because the installer turned up without notice.
    2: Despite showing the installer that there was a deck next to the bathroom to work from, he decided to cut/hack the rails in the newly renovated bathroom.
    3: Clearly obvious that our new toilet and bath were used as cutting benches because metal shavings and off cuts were scattered all around them - fortunately I was able to remove the black marks off of each; unfortunately the same can't be said for one wall which will need painting again.

    4: No clean up - none at all - as well as the metal shavings, there were bits and pieces left throughout the shower and bathroom.

    5: The only clean up appeared to be for himself - there was water, dust and hair all over the new basin, mirror and walls.

    6: Silicone all over the glass and several tiles. Oil patches left on areas of the new tiled floor.

    7: Messily cut frame joins and screws that have been so poorly tightened that the black plating was etched away (I've since gone with a matt black touch up because it looked amateur).

    8: Kinda shoddy silicone job in one of the corners - could potentially leak, although seems fine for the time being.

    Would I recommend Shower Solutions? No.

    Are there better installers out there? For sure because I've used them before.
    "
    Rating by: Marc  |  Rating posted: 8th Mar, 2021  |  Contact: Shower Solutions Installer (No name given)  |  Job date: Mar, 2021
    Communication: 20%  |  Quality: 20%  |  Reliability: 20%  |  Value: 50%
    Marc8th Mar, 2021More details…
  • 100%
    "Grayson put vitroglaze on my shower glass, marble walls, and floor
    I have to say 3 years later my shower looks brand new.I am so thrilled with this I had to make a comment.Thank you Grayson.
    "
    Rating by: Barbara  |  Rating posted: 3rd Mar, 2021  |  Contact: Grayson Ford  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Barbara3rd Mar, 2021More details…
  • 98%
    "We were pleased with the installation of glass shower screens over our new bath, which completed the look of our recent bathroom renovation. Nav did a great job, quiet, courteous and efficient both times that he visited to quote and install. Thanks also to Jay for providing the professional touch in communicating arrangements from start to finish."
    Rating by: Ava  |  Rating posted: 22nd Feb, 2021  |  Contact: Nav  |  Job date: Feb, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Ava22nd Feb, 2021More details…
  • 80%
    "I recently had an my whole bathroom remodelled and undertaken by Grayson and the team at Shower Solution

    The guys were great came in had everything stripped in 1 day. The guy was great easily able to communicate with. Next was discussion of what I wanted in the bathroom and I have enjoyed the awesome shower head combo excellent. The awesome big shower head is great, family are envious of too. The hand held shower comes in handy for washing my dogs which they love.

    Tiles look great and matches the shower floor. Awesome having a nice big mirror too.

    Grayson and the team I would recommend if your wanting to remodel or new bathroom.

    Thanks for the final product!
    "

    Rating by: Bexz  |  Rating posted: 10th Feb, 2021  |  Contact: Grayson  |  Job date: Feb, 2021
    Communication: 80%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    Bexz10th Feb, 2021More details…
  • 100%
    "good job done replacing shower by Grayson and his team! about to use his service again!"
    Rating by: dasha  |  Rating posted: 20th Jan, 2021  |  Contact: Dasha Boland  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    dasha20th Jan, 2021More details…
  • 98%
    "We are thrilled with our new bathroom and it is exactly what we wanted. Grayson and his team completed our job to a very high standard, they were easy to work with and clearly understood our needs. They remodeled our whole bathroom, including a custom-made oak vanity, bath and fully tiled shower. "
    Rating by: Rachel  |  Rating posted: 16th Jan, 2021  |  Contact: Shower Solutions  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Rachel16th Jan, 2021More details…
  • 100%
    "Thanks for the great service.
    The quote was very competitive.
    Job was professionally done.
    I’m very pleased with the quality of work.
    The bathrooms were completed in 2 days and was left spotless.
    Thank you so much and will definitely use shower solutions again in the future and I have no hesitations in recommending them.
    "
    Rating by: Oliver   |  Rating posted: 16th Jan, 2021  |  Contact: Andrew  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Oliver 16th Jan, 2021More details…
  • 85%
    "I want to thank Grayson and his team for doing such a fast and good job urgently replacing a shower and fixing up water damaged joists and ceiling at our rental - all literally just before Christmas!
    Shower Solutions was the only company that responded to my online requests for a quote to replace a shower and, though Grayson couldn’t make it to site for an actual measure prior to quoting, he was able to provide a quote to replace the shower from photos that we took. We engaged Shower Solutions to complete the shower replacement and their workman came to site to start the job. Unfortunately, once the old shower was removed, they found that water leaking had damaged timber joists, timber floor and the ceiling below also and that a more extensive repair job needed to be done.

    Grayson provided another quote for the expanded work and then proceeded to complete to job - done within a week.

    We are happy with the overall work done and impressed with the speed at which it was done!
    "
    Rating by: Jayshri  |  Rating posted: 30th Dec, 2020  |  Contact: Grayson Ford  |  Job date: Dec, 2020
    Communication: 80%  |  Quality: 90%  |  Reliability: 100%  |  Value: 70%
    Jayshri30th Dec, 2020More details…
  • 100%
    "Professional service. Love my en-suite shower door and shower screen in main bathroom. Thank you for the great installs and customer service. I would recommend if you’re considering a bathroom Reno. "
    Rating by: Christine  |  Rating posted: 27th Dec, 2020  |  Contact: Grayson   |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Christine27th Dec, 2020More details…
  • 95%
    "A Big Thank You to Grayson & his team from Shower Solution for a job well done Grayson was so quick organizing a new shower for my family, everything was done the way I want it and also his price fit our budget ,thanks to his worker Andrew and the plumber work well done. Even our kitchen bench we had a good deal from Grayson Thank you so much. "
    Rating by: Soo Tuimauga  |  Rating posted: 22nd Dec, 2020  |  Contact: Soo  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Soo Tuimauga22nd Dec, 2020More details…
  • 95%
    "Grayson is very professional. Excellent communication and very punctual. A fixed frameless glass was installed in my dads bathroom. A week later my dad thought there was water leakage and Grayson revisited to double check and gaurantee his work without charging any call out fee. Happy with service. Thank you again"
    Rating by: Latasha  |  Rating posted: 18th Dec, 2020  |  Contact: Grayson  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Latasha18th Dec, 2020More details…
  • 100%
    "We would like to extend our heartfelt thanks for the very professional service we have received since we called Shower Solutions Ltd to have an ensuite shower door set made. Grayson was professional and very easy to deal with and we are grateful for his input and also the fact that he listened to what we were wanting as a finished product.
    Nav the installer was also totally professional and communicated each of the steps he was undertaking. His workmanship is errorless and the finished item looks magic.



    We will fully recommend Shower Solutions at every opportunity in the future.
    "
    Rating by: Ces and Cathie Jack  |  Rating posted: 17th Dec, 2020  |  Contact: Grayson Ford  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ces and Cathie Jack17th Dec, 2020More details…
  • 100%
    "I’ve recently had an extensive bathroom remodel undertaken and can without doubt recommend Grayson and the shower solutions team for any work.
    The whole process was simple and executed ontime to an exemplary standard.
    Grayson was also readily available to answer questions and always had practical solutions to any minor issues encountered along the way.
    Cannot fault the entire shower solutions team in any way. Would recommend to anyone contemplating a bathroom or laundry remodel.
    "
    Rating by: Scott  |  Rating posted: 11th Dec, 2020  |  Contact: Grayson Ford  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Scott11th Dec, 2020More details…
  • 100%
    "Quick to work out a good solution for a tricky shower replacement."
    Rating by: Geoff  |  Rating posted: 10th Dec, 2020  |  Contact: Grayson  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Geoff10th Dec, 2020More details…
  • 100%
    " Very pleased with job.Done on time as promised by very helpful staff member. Would reccomend to everyone..Most importantly wife is very impressed and happy"
    Rating by: Gary  |  Rating posted: 24th Nov, 2020  |  Contact: Grayson Ford  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gary24th Nov, 2020More details…
  • 98%
    "Job well done. It was easy to place the order with Jay doing a great job taking my order & it was installed even a day earlier than originally mentioned. Thank you."
    Rating by: Geevaka  |  Rating posted: 24th Nov, 2020  |  Contact: Jay Silva  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Geevaka24th Nov, 2020More details…
  • 85%
    "We opted for Shower Solutions after our first choice couldn't fit in with our preferred timeframe. Thanks to covid, this was a slightly drawn out process, but we got there in the end. A few issues with glass sizes, and one panel smashing didn’t help. Wish we hadn’t bothered with the glass protection option, it’s not worth the money. "
    Rating by: Helen  |  Rating posted: 6th Oct, 2020  |  Contact: Grayson  |  Job date: Sep, 2020
    Communication: 80%  |  Quality: 80%  |  Reliability: 90%  |  Value: 90%
    Helen6th Oct, 2020More details…
  • 98%
    "Thank you, Grayson & team from Shower Solutions, for your professional services. Organizing a new shower for my mum from overseas was made so much easier by Grayson's promptness, excellent customer service and communication. Also his competitive pricing, efficient work and most importantly installing a quality product has to be acknowledged. Mum is chuffed with her new beautiful shower!"
    Rating by: Darren  |  Rating posted: 28th Sep, 2020  |  Contact: Grayson Ford  |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Darren28th Sep, 2020More details…
  • 100%
    "We had an old shower ripped out and completely replaced. The guys did an excellent job, really happy with the results, and it was done quickly too. Grayson was quick with the quote, which was very reasonable for the quality, and had us booked in and ready to go. Would highly recommend. "
    Rating by: Amber  |  Rating posted: 21st Sep, 2020  |  Contact: Grayson Ford  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Amber21st Sep, 2020More details…
  • 100%
    "Excellent service from Grayson and the Shower Solutions team. Arrived when they said they would and job was completed on quickly."
    Rating by: Albert  |  Rating posted: 20th Sep, 2020  |  Contact: Grayson Ford  |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Albert20th Sep, 2020More details…
  • 98%
    "Grayson and his team were great to deal with when replacing our ensuite shower. They provided options to remain within our budget and carried out quality work quickly with no hassle!"
    Rating by: Amanda  |  Rating posted: 16th Sep, 2020  |  Contact: Grayson  |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Amanda16th Sep, 2020More details…
  • 98%
    "What a great company to deal with....from the Jamie at the end of the phone to Ryan that does the work to Grayson the owner. Couldn't speak highly enough of them. The two new showers are great. That you Shower Solutions. A job well done with customer service just as good. "
    Rating by: Lynn  |  Rating posted: 14th Sep, 2020  |  Contact: Ryan   |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Lynn14th Sep, 2020More details…
  • 98%
    "Thanks Grayson and his team for being awesome. They were patient and understanding when insurance caused a huge delay. They were flexible to work around my timetable on short notice. Shower looks great and feels good to be using the bathroom again. Thanks guys"
    Rating by: Chris l  |  Rating posted: 13th Sep, 2020  |  Contact: Grayson  |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Chris l13th Sep, 2020More details…
  • 98%
    "I was really happy with the outcome of my frame less custom made bath screen. It really makes a huge difference to the bathroom both practically and visually. Good communication and reliable staff. NZ owned and operated company.. would recommend."
    Rating by: Meagan   |  Rating posted: 19th Aug, 2020  |  Contact: Grayson Ford  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Meagan 19th Aug, 2020More details…
  • 100%
    "Grayson and his team did a wonderful job installing two shower sliding doors, fast, excellent quality and price. I would 100% recommend."
    Rating by: Gustavo  |  Rating posted: 18th Aug, 2020  |  Contact: Gustavo  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gustavo18th Aug, 2020More details…
  • 90%
    "Great job and in good time. Willing to fix minor problem after. "
    Rating by: Vinnie  |  Rating posted: 3rd Aug, 2020  |  Contact: Grayson  |  Job date: Jul, 2020
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Vinnie3rd Aug, 2020More details…
  • 100%
    "If I could give Grayson and his team more than five stars I would. He helped me out with an urgent job when another contractor let me down, and carried out the installation of a replacement shower for me in no time at all. He's easy to communicate with, friendly, professional and reliable. What more can I say? No mess, no drama, in fact the most impressive tradies I've dealt with. Thanks Grayson. Much appreciated. "
    Rating by: Jenny   |  Rating posted: 2nd Aug, 2020  |  Contact: Grayson  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jenny 2nd Aug, 2020More details…
  • 95%
    "I contacted Grayson to help us to install a new shower glass door immediately, as one of our hotel guest slipped and had smashed the glass door. They were very prompt and helped us replacing the same within 3 days. I would highly recommend them, because they have been very professional, reliable and efficient. "
    Rating by: Kamal  |  Rating posted: 20th Jul, 2020  |  Contact: Grayson Ford  |  Job date: Jul, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Kamal20th Jul, 2020More details…
  • 100%
    "Shower solutions recently installed a brand new shower, vanity and additional toilet in our home (layout and design based on Grayson Ford's recommendations). The whole team were friendly and professional at all times and the workmanship of high standard. Great communication from Grayson Ford throughout the whole process. Extremely pleased with the result and highly recommend! "
    Rating by: Edwina  |  Rating posted: 14th Jul, 2020  |  Contact: Grayson Ford  |  Job date: Jul, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Edwina14th Jul, 2020More details…
  • 98%
    "Shower solutions did a fabulous job replacing our broken shower at our rental. the job was done very well by Rav. The result is a very lovely shower and no mess or debris was left behind to deal with. Grayson was prompt in replying to all communications when the job needed a another day to complete . all in all a good job."
    Rating by: Madelaine  |  Rating posted: 13th Jul, 2020  |  Contact: Shower Solutions  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Madelaine13th Jul, 2020More details…
  • 95%
    "Grayson was always in contact during the job and was always thoughtful and professional throughout. I can recommend Shower Solutions for their service."
    Rating by: Jeremy  |  Rating posted: 30th Jun, 2020  |  Contact: Grayson  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Jeremy30th Jun, 2020More details…
  • 88%
    "Shower Solutions provided an efficient and flexible service for our rental property."
    Rating by: Sally  |  Rating posted: 29th Jun, 2020  |  Contact: Grayson  |  Job date: Jun, 2020
    Communication: 80%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    Sally29th Jun, 2020More details…
  • 95%
    "Grayson advised me on the best solution for my bath/shower, and once I'd decided quickly arranged the install. I'm very pleased with the result."
    Rating by: Darren  |  Rating posted: 18th Jun, 2020  |  Contact: Grayson Ford  |  Job date: Jun, 2020
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Darren18th Jun, 2020More details…
  • 100%
    "I came by this company via a FB posting as I needed my shower cubicle along with fittings replaced. Once engaged, their follow up & workmanship has been outstanding. They are true to their word (referring to written quote) & a pleasure to deal with. I would recommend them to anyone. "
    Rating by: Norma  |  Rating posted: 12th Jun, 2020  |  Contact: Grayson Ford  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Norma12th Jun, 2020More details…
  • 100%
    "Thanks to you n your team for completing our shower. I sincerely appreciate this and thank you very much. Excellent job n well done.
    Thanks
    "
    Rating by: M  |  Rating posted: 18th May, 2020  |  Contact: Ekta  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    M18th May, 2020More details…
  • 100%
    "Shower solutions provided our frameless shower glass for our tiled bathrooms. Very professional, great service from the guys on site. Absolutely stocked with their advice and the final finish."
    Rating by: Sarah  |  Rating posted: 16th May, 2020  |  Contact: Grayson Ford  |  Job date: Oct, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sarah16th May, 2020More details…
  • 100%
    "I would like to thank Shower Solutions for making an extra effort to organise and supply shower doors for our shower a day before lockdown. We were able to finish the project and enjoy hot shower in the four weeks of isolation.
    Wonderful caring team and great looking product. Highly recommended.
    "
    Rating by: Tomek  |  Rating posted: 16th Apr, 2020  |  Contact: Grayson Ford  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tomek16th Apr, 2020More details…
  • 100%
    "Mate Thank you for organising the shower install on the day of the lockdown.Your guy William was awesome.My Partner works in essential services and you saved me so much greif.She can now have a shower inside instead of our dodgy temporary outside thing. Your a legend. Youve always got a shower job with me Thanks!!!! "
    Rating by: Mike  |  Rating posted: 6th Apr, 2020  |  Contact: Grayson Ford  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mike6th Apr, 2020More details…
  • 100%
    "Very fast, efficient and reliable service from the team. Really happy with how my bathroom has turned out. All of the recommendations made were helpful and inline with what I wanted for my bathroom. Will certainly use them again."
    Rating by: David   |  Rating posted: 9th Mar, 2020  |  Contact: Grayson Ford  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David 9th Mar, 2020More details…
  • 90%
    "All I can say it was a blessing and a dream come true. Our shower was a complete disaster and a very unsafe place to shower but we had to do what we had to do. As a family we made a decision that we will not use our shower as much as we would like because it was leaking in the bottom and show cap was not working at all, so our plan was to keep it as dry as we can as we realise the leaks was damaging the the floor and we also had black patches on the cealings. We decided that the males would not shower at home and will shower at the local gym or community pools, at parents homes and at church. And only females would use the showers. We would never or we would make excuses so family and friends would not come over because of the stae of our bathrooms. Until we saw an add on facebook and we got in contact with them and we had a face to face meeting. We were very nervouse because we didnt know how they would react and what they thought of our living arrangements. They were very patient and very helpful and wanted to help. We were blessed because 6 weeks after that we had a brand new shower and it was amazing and we were so happy. Our family could not believe it and my brother who lived there before us was just in awe of the whole new shower and the transformation.

    Thank you for making our bathroom a liveable bathroom,

    It is a true blessing.

    Thank you
    "
    Rating by: Osaiasi KUPU  |  Rating posted: 1st Mar, 2020  |  Contact: Grayson Ford  |  Job date: Aug, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Osaiasi KUPU1st Mar, 2020More details…
  • 98%
    "Shower Solutions (Grayson) recently completed the renovation of two bathrooms and a laundry at our apartment in Grey Lynn. We had an extremely tight time frame during which Grayson and his team had to complete the work. Having met Grayson on site I was confident he was able to achieve it. Grayson met all our expectations with regards to cost, time and quality, achieving a result we are very pleased with.

    Despite a few issues out of Grayson's control during the build his communication along the way was excellent, which was much appreciated. I would strongly recommend using Grayson if you have similar jobs planned.

    Cheers,
    "

    Rating by: Ben  |  Rating posted: 25th Feb, 2020  |  Contact: Grayson Ford   |  Job date: Jan, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Ben25th Feb, 2020More details…
  • 100%
    "I am thrilled with my beautiful new shower which looks absolutely amazing. As I had a very old shower Grayson took me through the installation process step by step so I was fully aware of what to expect putting my mind at ease. He also informed me of any hidden issues they uncovered immediately which was greatly appreciated. All the products used where of high quality and the price was very reasonable. I was also impressed with the time frame as even though they had to do some extra work on the shower it was still completed in two days. Thank you so much Grayson and the team for such an outstanding job."
    Rating by: Lisa  |  Rating posted: 20th Feb, 2020  |  Contact: Grayson Ford  |  Job date: Feb, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lisa20th Feb, 2020More details…
  • 100%
    "We used Shower Solutions to upgrade our 2 bathrooms. We ended up with exactly what we wanted - 2 spectacular bathrooms. Thanks Grayson.
    "
    Rating by: Kevin  |  Rating posted: 8th Dec, 2019  |  Contact: Grayson Ford  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kevin8th Dec, 2019More details…
  • 100%
    "Great communication with Grayson. Where other companies wanted to renovate the whole bathroom, Grayson came up with an axcellent solution which gave double waterproofing of the shower. Reattached corner of existing wet lining and custom made shower lining over the top of wet lining. New sliding doors and small side glass panel. As was within budget, installed New glass sliding doors in semi onsite shower as well. Excellent job and would recommend Grayson and Shower Solutions to All."
    Rating by: Merv  |  Rating posted: 12th Nov, 2019  |  Contact: Merv  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Merv12th Nov, 2019More details…
  • 100%
    "We moved into our new home in early October so were keen to upgrade/replace the two original showers. Grayson visited and provided an obligation free quote with different options and pricing. He listened to our feedback on price and design and came up with a great solution. Showers were fitted on time and look great!"
    Rating by: Helen Watson  |  Rating posted: 4th Nov, 2019  |  Contact: Grayson Ford  |  Job date: Oct, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Helen Watson4th Nov, 2019More details…
  • 100%
    "Highly recommended for a quick and quality job done at my home. Grayson presented me with multiple options and costs helping me to make the right choice within my budget. Thank you shower solutions."
    Rating by: Priya  |  Rating posted: 31st Oct, 2019  |  Contact: Grayson  |  Job date: Oct, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Priya31st Oct, 2019More details…
  • 100%
    "We got in contact with Grayson at Shower Solutions as we were over a 5 year issue with a leaking shower. We had lost faith in tradies as our original one man band refused to come back and repair the leaks. Once our original shower had been removed Grayson identified that the tradie we had used had failed to even do any waterproofing! Grayson was professional and transparent about the best way to remedy our problem with a number of options. The replacement that we now have is a godsend! The whole process was super fast and undisruptive, and the workmanship is exceptional. Thank you"
    Rating by: Abby & Eric Eli  |  Rating posted: 24th Sep, 2019  |  Contact: Grayson Ford  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Abby & Eric Eli24th Sep, 2019More details…
  • 100%
    "We are very pleased with our new shower doors from shower solutions .very friendly and prompt service .Top quality fittings ,from measure and order our doors were fitted within a wk .the installers were also very professional and friendly and did a wonderful job .we are getting shower solutions back to do our showers in our new build .highly recommended. It's so hard to get good reliable service I have found these days .thank you Grayson and team ."
    Rating by: Carolyn Tredrea  |  Rating posted: 3rd Sep, 2019  |  Contact: Grayson  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Carolyn Tredrea3rd Sep, 2019More details…
  • 78%
    "We love our beautiful new bathrooms, all the guys were great to work with and we are very pleased with the final result."
    Rating by: Julie  |  Rating posted: 24th Aug, 2019  |  Contact: Grayson Ford  |  Job date: Aug, 2019
    Communication: 60%  |  Quality: 80%  |  Reliability: 70%  |  Value: 100%
    Julie24th Aug, 2019More details…
  • 100%
    " I cant speak highly enough of Grayson and the team at Shower Solutions. Highly professional, friendly tradies to complete an urgent job that Grayson did everything to make happen and to a tight budget. Highly recommend giving these a guys an opportunity to quote - and take comfort they will do a great job. From quote to job done in 3 weeks...happy client."
    Rating by: Paul  |  Rating posted: 31st Jul, 2019  |  Contact: Grayson Ford  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul31st Jul, 2019More details…
  • 100%
    "My shower was ripped out and replaced. I was really happy with shower solutions, they really took the hassle out of the process. "
    Rating by: kat  |  Rating posted: 15th Jul, 2019  |  Contact: Grayson  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    kat15th Jul, 2019More details…
  • 100%
    "Shower Solution has replaced a shower box for my bathroom. I am quite satisfied with their work. Good job."
    Rating by: Alex  |  Rating posted: 21st Mar, 2019  |  Contact: Grayson Ford  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alex21st Mar, 2019More details…
  • 83%
    "Very good work done by removing existing bath shower unit and replacing it with a new one. "
    Rating by: George  |  Rating posted: 28th Feb, 2019  |  Contact: Grayson  |  Job date: Feb, 2019
    Communication: 90%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    George28th Feb, 2019More details…
  • 95%
    "I had the bathroom and laundry fully renovated, the company did a great job and I am really pleased with the final outcome. Thanks Grayson"
    Rating by: Sohan  |  Rating posted: 26th Feb, 2019  |  Contact: Grayson Ford  |  Job date: Feb, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Sohan26th Feb, 2019More details…
  • 100%
    "Shower solutions stripped out our old bathroom and remodeled it to our specs they did a professional job and we are very happy with the finished product "
    Rating by: John  |  Rating posted: 12th Feb, 2019  |  Contact: Ali  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John12th Feb, 2019More details…
  • 98%
    "Full bathroom renovation great service and products Graysons experience is second to none and would recommend him to any one that needs a renovation done on time and budget"
    Rating by: Christian  |  Rating posted: 24th Jan, 2019  |  Contact: Grayson   |  Job date: Jan, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Christian24th Jan, 2019More details…
  • 100%
    "Awesome job done. Highly recommended. One of our bathrooms started leaking suddenly. The Showersloutions' team arrived quickly on our request to attend the job on priority basis, and replaced the shower cabin. They used really good quality stuff, highly competitive price, and the job was done neat and tidy, within our budget. as scheduled, no delays. We absolutely loved their work. Our bathroom is as good as new. We also recommended Showersolutions to some of our friends, they are equally satisfied with the work done. Excellent work, well done. Team."
    Rating by: Manmohan  |  Rating posted: 29th Dec, 2018  |  Contact: Manmohan Malhotra  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Manmohan29th Dec, 2018More details…
  • 95%
    "Excellent service but was disappointed that the shower walls were much shorter than the old shower and will require an added section of wall to be added or jib stopped and painted."
    Rating by: Waana   |  Rating posted: 24th Dec, 2018  |  Contact: Grayson Ford  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Waana 24th Dec, 2018More details…
  • 78%
    "Grayson was easy to deal with. Great trades men all knowing their role in the project. "
    Rating by: Bev  |  Rating posted: 24th Dec, 2018  |  Contact: Grayson Ford  |  Job date: Dec, 2018
    Communication: 70%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    Bev24th Dec, 2018More details…
  • 93%
    "The various members of the Shower Solutions team performed their parts of the job professionally, resulting in a great outcome for us. Various issues arose with the job, as almost normal with a renovation job, but these were overcome successfully."
    Rating by: Peter  |  Rating posted: 11th Dec, 2018  |  Contact: Grayson Ford  |  Job date: Dec, 2018
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Peter11th Dec, 2018More details…
  • 95%
    "Overall our shower / bathroom looks great :) Workmanship was good and tradesmen were friendly and professional. They removed the bath - shower, replaced flooring to our walk-in- tiled shower. Very happy with finish product. "
    Rating by: Gary and Eseta   |  Rating posted: 2nd Oct, 2018  |  Contact: Grayson Ford   |  Job date: Oct, 2018
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Gary and Eseta 2nd Oct, 2018More details…
  • 100%
    "Shower Solutions was very impressive. They were able to make a shower with a sliding door which no other company was able to offer and completely necessary given the space available in my bathroom. The installer Andrew was amazing and really went that extra mile. The work was completed in a day when I was expecting at least 3-4 days which was great having not had a shower for a week. Grayson Ford was very easy to deal with and I would not hesitate recommending his Company. Thank you very much Grayson and Andrew.

    Margaret Highland Park
    "
    Rating by: Margaret  |  Rating posted: 5th Sep, 2018  |  Contact: Grayson Ford  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Margaret5th Sep, 2018More details…
  • 98%
    "Grayson Ford arrived on time, applied the Vitroglaze coating on the new shower efficiently and without fuss. The coating appears to be working as promised and the charge was exactly what was quoted."
    Rating by: Frank  |  Rating posted: 28th Jul, 2018  |  Contact: Frank Stacey  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Frank28th Jul, 2018More details…
  • 100%
    "Great guys to deal with. Fantastic communication and reasonable prices. Workmanship to a very high, professional standard and completed promptly. I have no hesitation recommending Shower Solutions and would certainly use them again."
    Rating by: Grant  |  Rating posted: 20th Jun, 2018  |  Contact: Grayson Ford  |  Job date: Jun, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Grant20th Jun, 2018More details…
  • 95%
    "We had Shower Solutions renovate our two old bathrooms which has now brought them up to a modern and contemporary style. Very pleased with the overall result and look. It wasn't an easy job but Grayson was excellent with his communications and management of the project. Grayson is genuine, down to earth and therefore great to work with, so thank you for all your efforts to get the job done in such a tight time-frame. "
    Rating by: Emma   |  Rating posted: 2nd Jun, 2018  |  Contact: Emma Calnan  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Emma 2nd Jun, 2018More details…
  • 100%
    "Grayson is a friendly person to deal with. Installed our new shower and I'm very pleased with the outcome. Also had a steam stopper put in by him and am very satisfied. Thanks for being very helpful. HIGHLY RECOMMENDED"
    Rating by: Chandra  |  Rating posted: 19th Apr, 2018  |  Contact: Grayson Ford  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chandra19th Apr, 2018More details…
  • 100%
    "We used Grayson and the Shower Solutions team to renovate our bathroom, removing a shower and adding a bath as well as tiling half the bathroom and repainting. They did a great job and completed the work in under the timeframe agreed."
    Rating by: Hannah  |  Rating posted: 15th Apr, 2018  |  Contact: Grayson  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Hannah15th Apr, 2018More details…
  • 93%
    "Thanks to Grayson and his team for completing shower replacement in short time frame and to a high standard .. recommended "
    Rating by: Jane  |  Rating posted: 19th Mar, 2018  |  Contact: Grayson Ford  |  Job date: Mar, 2018
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Jane19th Mar, 2018More details…
  • 100%
    "We used Shower Solutions for our full bathroom renovation.
    From start to finish the guys were amazing. So helpful and accommodating and patient. They always came when they said they would and the quality of work is incredible.
    It is the only bathroom in the house so there was time pressure to get it done fast. They pushed hard and were still working at 8pm some days to rush it along for us.
    We made changes part way through and they handled it all without issue and even though it was going to cost more, they didn’t let it change the quoted cost.

    We are so happy with our new bathroom, it’s amazing and we couldn’t be happier with the service from Grayson and his team.
    "
    Rating by: Chris  |  Rating posted: 14th Jan, 2018  |  Contact: Grayson Ford  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris14th Jan, 2018More details…
  • 98%
    "Shower Solutions have carried out complete renovations to our two bathrooms. We found Shower Solutions more flexible and accommodating with regard to our requirements and consequently more competitive than their competitors. Throughout the process we found Grayson and his team to be very professional, helpful with the layout and design ideas, considerate, cooperative and they kept us fully informed of all aspects relating to progress. We are extremely pleased with the end result, and the high standard of workmanship achieved. Therefore based on our experience we would highly recommend Shower Solutions."
    Rating by: Allan & Jenny  |  Rating posted: 24th Nov, 2017  |  Contact: Allan Ball  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Allan & Jenny24th Nov, 2017More details…
  • 98%
    "grayson and his team did amazing job, i went through few quotes and found grayson very professional, a person who gives you range of option to suit you budget. he has got a great team highly reliable and honest. great work ethics. the job started on time and was done perfectly on time. really happy with the work that is done and the price that grayson gave us. me and my wife highly recommend shower solution for any bathroom need. grayson is good to deal with.

    thanks
    paresh
    "

    Rating by: Paresh Parmar  |  Rating posted: 18th Sep, 2017  |  Contact: GRAYSON FORD   |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Paresh Parmar18th Sep, 2017More details…
  • 90%
    "I had my shower replaced with Shower Solutions and was pleased with the result. The tiling looks great and Grayson made some helpful suggestions. The work was completed with in the agreed timeframe. "
    Rating by: Denise  |  Rating posted: 30th Aug, 2017  |  Contact: Grayson  |  Job date: Aug, 2017
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    Denise30th Aug, 2017More details…
  • 83%
    "Thank you for great job done!"
    Rating by: Jillian  |  Rating posted: 29th Aug, 2017  |  Contact: Grayson Ford and assistants  |  Job date: Aug, 2017
    Communication: 90%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    Jillian29th Aug, 2017More details…
  • 100%
    "Great product and service. Installer was very capable and offered advice re size aND preparation.. Sourced the specific tap wear I wanted. Recommended. "
    Rating by: Alison  |  Rating posted: 28th Jun, 2017  |  Contact: Grayson  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alison28th Jun, 2017More details…
  • 98%
    "Our shower replacement job was done efficiently, on time and with no problems. "
    Rating by: Annette  |  Rating posted: 19th Jun, 2017  |  Contact: Grayson Ford  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Annette19th Jun, 2017More details…
  • 100%
    "Great job done well. Recommended by a friend and I am so happy with my shower."
    Rating by: Kylie  |  Rating posted: 4th May, 2017  |  Contact: Stefanie  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kylie4th May, 2017More details…
  • 98%
    "Had a very good experience with shower solutions we had two showers replaced and Grayson explained everything that was going to happen step by step. Was always in communication the whole way this was very important to us as we have had a bad experience with a one man bad company that prossised things and never followed through overall they are much better shower and I wish we had found this company earlier"
    Rating by: John T  |  Rating posted: 4th May, 2017  |  Contact: Grayson  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    John T4th May, 2017More details…
  • 15%
    "3 months on & the shower glass treatment doesn't bead like it did in the first couple of weeks, or per the advertising .
    We aren't happy and there is no customer satisfaction or mediation available. It's basically their opinion versus ours.

    The warranty is utterly useless if our claim can be so easily dismissed. To avoid soap scum we were told not to use soap!

    I expected what was demonstrated & advertised and have been hugely disappointed.
    An expensive treatment that doesn't stand up to it's fake warranty.

    Bullying customers into paying when they are not satisfied is a sure way to get a bad review and will quickly earn a poor reputation.

    Dealing with Shower Solutions has been well under our expectations considering the name.

    We had thought we were in the hands of professionals, but had to deal with revisits and outsourced contractors who couldn't speak English.

    We were also advised to not have a hot shower with our shower dome in case our shower exploded...

    Upsetting.
    "

    Rating by: Esther  |  Rating posted: 3rd May, 2017  |  Contact: Grayson Ford  |  Job date: Jan, 2017
    Communication: 10%  |  Quality: 10%  |  Reliability: 20%  |  Value: 20%
    Esther3rd May, 2017More details…
  • 100%
    "This company was amazing with fitting my new shower, very reliable and turned up on time, the job got done on time and right as quoted. I highly recommend Grayson and his team!"
    Rating by: Danni  |  Rating posted: 13th Mar, 2017  |  Contact: Grayson  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Danni13th Mar, 2017More details…
  • 100%
    "We had our shower replaced after consultation with Grayson. I originally just wanted cosmetic door replacement but after looking Grayson advised the shower may be leaking so we chose a full shower replacement. He was correct and my whole floor had to be replaced. Being an old house they found all sorts or issues along the way but the team were able to fix everything as it came up and still finished in a reasonable timeframe.
    The staff were friendly, professional and competent. I would recommend them to anyone. My shower looks lovely and we plan to have more work done by the shower solutions team at a later date.
    "
    Rating by: Molly  |  Rating posted: 12th Mar, 2017  |  Contact: Grayson  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Molly12th Mar, 2017More details…
  • 25%
    "BUYER BEWARE. USE AT YOUR OWN RISK. We have had the most disappointing experience for our bathroom renovation you could wish for. This Company was the only Company I could find who could do the shower size we were after 1.2 x 1m. Bad move to use them! Extremely shoddy workmanship with a finishing silcon job that we have to completely redo ourselves. The moving of the waste pipe had to be done twice as it was put in the wrong place the first time. The shower base is cracked in 1 corner. The base took 9 hours for two people to put in and then they had to come back and redo it as it was15mm out of level. When they came back to put the lining up and finish the job off they split the wood surrounding the shower and just left it. Two floor tiles have been chipped. We have gapping holes that require filling around the base now and to top it off a drill bit has been broken off inside the lining when putting the rivets in to hold the shower together. Now we have rust running out of 1 corner of the shower. Grayson gave us the option to have a $1200.00 price reduction or rip the shower out and start all over again. We had no faith in the Company that they would not do any further damage so we took the price reduction. It still cost us $5577.00! Now we have major repairs to do to get it looking respectable and not an embarrassment for us. The entire process took 8 days to complete and we had to groom the bathroom afterwards as it was left in a real mess although they state they will groom the bathroom once job is completed. They mixed the cement for the base in the bathroom which created loads of dust and did they think to close the bathroom door to keep the dust from going through the house?? NO!! I had to tell them a few times to keep the door closed. Grayson was very apologetic and said he had a real problem finding skilled staff. The guys were very pleasant and did turn up when they said they were going to but sadly unskilled for the job. If you do use this Company make sure you ask what "prepare wall' means in his quote. It is a very broad term. We required some gibbing (not stopping) and 2 nogs and that set us back an extra $550.00!! on top of our quote. Our advice is if you can use someone else do so!!!"
    Grayson responded:
    "Hi Debbie, Thank you for your feedback, we acknowledge there were some defects to the shower unit installed and had offered to fix this up at no cost to you however you agreed to the discount to accept the shower as is. All our trades are highly qualified and have been doing this for over 5 years. We have tried on numerous occasions to come back to look at the issues but was turned down. "
    Rating by: Debbie and Murray  |  Rating posted: 7th Mar, 2017  |  Contact: Grayson Ford  |  Job date: Feb, 2017
    Communication: 90%  |  Quality: 0%  |  Reliability: 10%  |  Value: 0%
    Debbie and Murray7th Mar, 2017More details, one reply…
  • 100%
    "7 November 2016

    We have no hesitation in recommending shower solutions. We had a shower replacement and new toilet fitted. Shower Solutions were easy to deal with, Grayson was prompt with replies and explained clearly what they were going to do.
    The job was well done a number of problems were encountered during the installation, they were dealt with and solutions found.
    The job was completed in a day. The finish was very good and the bathroom was left spotless. Thank you Andy.
    I have renovated and refitted 9 bathrooms in the last 10 years and Shower Solutions are certainly at the top of the list on service, finish and price

    Thanks

    Paul & Gail
    "

    Rating by: Paul & Gail  |  Rating posted: 9th Nov, 2016  |  Contact: Grayson Ford  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul & Gail9th Nov, 2016More details…
  • 98%
    "Shower Solutions had been recommended to me & I was not disappointed.Communication was easy and thorough, the installaion was very well done with great care taken to protect the surrounds and entry through the house. Cleaning up after the installation and the taking away of all debris was thoughtful and well done. I am 100% pleased with the work carried out."
    Rating by: Nanine (Nan)  |  Rating posted: 23rd Sep, 2016  |  Contact: Grayson Ford  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Nanine (Nan)23rd Sep, 2016More details…
  • 98%
    "Shower solutions were fantastic to deal with. We had ongoing leaking shower issues so contacrlted Grayson to replace our shower (and a shower door in another bathroom as well) the job was completed quickly with no hassle and the shower looks amazing. And more importantly... no more leaks or any issues. I would recommend Grayson and shower solutions for anyone wanted to replace their shower."
    Rating by: Aimee  |  Rating posted: 23rd Sep, 2016  |  Contact: Grayson Ford  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Aimee23rd Sep, 2016More details…
  • 18%
    "I wouldn't recommend them to anyone, I came to you's with what I wanted an you's stated you's can deliver in which you's never accede. On arrival to examine my bathroom you's never stated on there maybe some difficults or even major problems. I believe this is your line off profession its your duty to give that kind off info, so it give the customer a more understanding to choice what best suits them. Don't come on the day after I book you's in an say it's a major job costing a lot more, which lead me getting a 9 by 9 instead a 12 by 9 then days later you's try charge me a 12 by 9. Could save all this drama if you did your job from the start

    Real dodgy an misleading
    "
    Paul responded:
    "Really sorry hat you are dissapointed Daniel, however this is the first we had heard of your complaint. Unfortunately as explained to you due to the original layout and costs involved you were limited with your options. We did explain all this to you and you gave us approval to proceed as advised."
    Rating by: Daniel   |  Rating posted: 20th Jul, 2016  |  Contact: Grayson ford  |  Job date: Jul, 2016
    Communication: 0%  |  Quality: 40%  |  Reliability: 20%  |  Value: 10%
    Daniel 20th Jul, 2016More details, one reply…
  • 0%
    "This was really a disappointing experience. I asked this company to come to my place and provide a quote for fixing the shower, and they advised that they didn't do those sort of jobs. However, their webpage says "We fix showers". This is really disappointing and misleading information. "
    Stefanie responded:
    "Hi Pedro, thank you for your feedback and we do apologize for the miscommunication. Our website does indicate that "We Fix Showers" but refers to our full shower replacement service that we offer. We don't get involved with repairs and replacement parts as there are so many different brands of showers out there, so finding the correct part can sometimes be close to impossible. "
    Rating by: Pedro  |  Rating posted: 9th Nov, 2015  |  Contact: Stef  |  Job date: Nov, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Pedro9th Nov, 2015More details, one reply…
  • 100%
    (no comment)
    Rating by: Raymond  |  Rating posted: 22nd Oct, 2013  |  Contact: Paul King  |  Job date: Jun, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Raymond22nd Oct, 2013More details…
  • 100%
    "Great job. Highly recommended"
    Rating by: Robert  |  Rating posted: 22nd Oct, 2013  |  Contact: Paul  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Robert22nd Oct, 2013More details…
  • 100%
    "I was most impressed with the whole experience of having our shower door and frame replaced, a very professional company from the first phone call to the late night installation (because they were so busy), the quality of workmanship is outstanding, the people I spoke to knew what they were talking about and the installer even cleaned up!! Brilliant! I would recommend them to anyone. Thank you."
    Rating by: Annette  |  Rating posted: 15th Mar, 2011  |  Contact: Paul  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Annette15th Mar, 2011More details…
  • 100%
    "Quality work, good communication"
    Rating by: Simon  |  Rating posted: 15th Mar, 2011  |  Contact: Paul King  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Simon15th Mar, 2011More details…
  • 100%
    (no comment)
    Rating by: Graham  |  Rating posted: 30th May, 2010  |  Contact: Paul King And Nilesh  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Graham30th May, 2010More details…
  • 98%
    "Can't speak highly enough of Paul's work and commitment to attaining exactly what we wanted in securing a shower that didn't leak.. Thanks
    Paul.

    Regards

    Carol"

    Rating by: Carol  |  Rating posted: 23rd May, 2010  |  Contact: Paul King  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Carol23rd May, 2010More details…
  • 100%
    "The service I experienced from Shower Solutions was faultless. The staff are very friendly and easy to talk to and go out of their way to help.
    I highly recommend this company and I will definitely deal with them again in the future.

    "

    Rating by: Ian  |  Rating posted: 20th May, 2010  |  Contact: Paul King  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ian20th May, 2010More details…
  • 100%
    (no comment)
    Rating by: Clodagh  |  Rating posted: 19th May, 2010  |  Contact: Paul  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Clodagh19th May, 2010More details…

Unauthenticated ratings (3)

  • 100%
    "Great to deal with, nice & simple, very happy with their product & service."
    Rating by: Craig  |  Rating posted: 6th Apr, 2011  |  Contact: Paul  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Craig, 6th Apr, 2011More details…
  • 75%
    (no comment)
    Rating by: Tony  |  Rating posted: 15th Mar, 2011  |  Contact: Paul King  |  Job date: Feb, 2011
    Communication: 60%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Tony, 15th Mar, 2011More details…
  • 100%
    "Pleasure to find competent tradesmen who also do what they say they will do"
    Rating by: George  |  Rating posted: 20th May, 2010  |  Contact: Paul  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    George, 20th May, 2010More details…

Primary contact
Grayson Ford

Phone number
0273336803

Fax
092747521

Website
https://showersolutions.co.nz/

Availability
This week/ASAP

Postal address
PO box 34373,
Birkenhead

About us

What we do
Bathroom renovations
Balustrades
Custom Shower doors
Frameless Glass shower doors
Semi Frameless Shower doors
Sliding Shower doors
Bath screens
Fixed Shower screens
Wardrobe Sliding Doors
Kitchen Splashback
Glass Balustrade
Glass Shower Doors
Glass Shower Screens
Frameless Glass Showers
Sliding Shower Doors
Bath Screens
Custom Made Glass Shower Doors
Custom Made Mirrors
Wardrobe Sliding Doors
Mirror Sliding Doors
Custom Made Showers
Shower Spare Parts
Request a Quote
Shower Door Installations
Glass Splash Backs
Glass Shelves

Categories we service
Showerdome, Shower Doors & Screens, Kitchen Remodellers, Kitchen Installer, Bathroom Remodelers

Areas we service
Westmere, Westfield, Waterview, Waiwera, Waitakere City and Suburbs, Wairau Valley (North Shore), Waiheke and Gt Barrier Islands, Unsworth Heights, Totara Vale, Torbay, Tindalls Bay, Tamaki, Takapuna, Sunnynook, Stanmore Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Rothesay Bay, Rosedale (Auckland), Rodney Area, Remuera, Red Beach, Ponsonby, Point Chevalier, Penrose, Parnell, Paremoremo, Papakura Area, Panmure, Orewa, Orakei, Northcote, North Shore City and Suburbs, Newmarket, Murrays Bay, Mt Wellington, Mt Roskill, Milwater, Milford, Manukau City and Suburbs, Manly, Mairangi Bay, Lynfield, Kohimarama, Hillcrest (North Shore), Hibiscus Coast Area, Herne Bay, Hatfields Beach, Gulf Harbour, Greenhithe, Glenfield, Franklin Area, Forrest Hill, Devonport, Dairy Flat, Castor Bay, Campbells Bay, Browns Bay, Birkenhead, Birkdale, Belmont (Auckland), Beach Haven, Bayswater, Auckland Region, Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Albany

Shower Solutions has not given us their exact location, but they are based in East Tamaki

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