Primary contact
Grayson Ford
Postal address
PO box 34373,
Birkenhead
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95%
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100%"Shower Solutions was very impressive. They were able to make a shower with a sliding door which no other company was able to offer and completely necessary given the space available in my bathroom. The installer Andrew was amazing and really went that extra mile. The work was completed in a day when I was expecting at least 3-4 days which was great having not had a shower for a week. Grayson Ford was very easy to deal with and I would not hesitate recommending his Company. Thank you very… much Grayson and Andrew.
Margaret Highland Park"Rating by: Margaret | Rating posted: 5th Sep | Contact: Grayson Ford | Job date: Sep, 2018Margaret•5th Sep•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
5%"We used Shower Solutions on the recommendation of a plumbing company we had previous good dealings with. This proved to be a mistake on our part. The shower was installed with a tapering gap of over 4mm in the corner to tight fit at the outer edges. Water pooled in the corner and did not drain away. When this was brought to their attention, we were told condescendingly that "it is in tolerance". It was also due to the floor not being level. Not happy we approached a number of… professionals for advice. All of the tradespeople spoken to, stated that it was the installers job to ENSURE the shower tray was installed on a level surface. We contacted Grayson with this information and was told it was within tolerance and that if we wanted it fixed we would have to pay extra for the floor to be levelled. Why was this not communicated at the time. End result was the shower was removed and the floor had some levelling compound placed under the tray. In their defence they did return and correct the problem, however this was after a number of phone calls and emails and being left feeling as though we were being overly fussy. Based on information I have obtained from a number of professionals in the trade, shower solution's "within tolerance" is way off the mark."Rating by: George MCGoram | Rating posted: 1st Sep | Contact: Grayson Ford | Job date: Aug, 2018George MCGoram•1st Sep•More details…
Communication: 0% | Quality: 0% | Reliability: 20% | Value: 0% -
98%"Grayson Ford arrived on time, applied the Vitroglaze coating on the new shower efficiently and without fuss. The coating appears to be working as promised and the charge was exactly what was quoted."Rating by: Frank | Rating posted: 28th Jul | Contact: Frank Stacey | Job date: Jul, 2018Frank•28th Jul•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Great guys to deal with. Fantastic communication and reasonable prices. Workmanship to a very high, professional standard and completed promptly. I have no hesitation recommending Shower Solutions and would certainly use them again."Rating by: Grant | Rating posted: 20th Jun | Contact: Grayson Ford | Job date: Jun, 2018Grant•20th Jun•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
95%"We had Shower Solutions renovate our two old bathrooms which has now brought them up to a modern and contemporary style. Very pleased with the overall result and look. It wasn't an easy job but Grayson was excellent with his communications and management of the project. Grayson is genuine, down to earth and therefore great to work with, so thank you for all your efforts to get the job done in such a tight time-frame. "Rating by: Emma | Rating posted: 2nd Jun | Contact: Emma Calnan | Job date: Apr, 2018Emma •2nd Jun•More details…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90% -
100%"Grayson is a friendly person to deal with. Installed our new shower and I'm very pleased with the outcome. Also had a steam stopper put in by him and am very satisfied. Thanks for being very helpful. HIGHLY RECOMMENDED"Rating by: Chandra | Rating posted: 19th Apr | Contact: Grayson Ford | Job date: Apr, 2018Chandra•19th Apr•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We used Grayson and the Shower Solutions team to renovate our bathroom, removing a shower and adding a bath as well as tiling half the bathroom and repainting. They did a great job and completed the work in under the timeframe agreed."Rating by: Hannah | Rating posted: 15th Apr | Contact: Grayson | Job date: Apr, 2018Hannah•15th Apr•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Thanks to Grayson and his team for completing shower replacement in short time frame and to a high standard .. recommended "Rating by: Jane | Rating posted: 19th Mar | Contact: Grayson Ford | Job date: Mar, 2018Jane•19th Mar•More details…
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"We used Shower Solutions for our full bathroom renovation.
From start to finish the guys were amazing. So helpful and accommodating and patient. They always came when they said they would and the quality of work is incredible.
It is the only bathroom in the house so there was time pressure to get it done fast. They pushed hard and were still working at 8pm some days to rush it along for us.
We made changes part way through and they handled it all without issue and even though it was going… to cost more, they didn’t let it change the quoted cost.
We are so happy with our new bathroom, it’s amazing and we couldn’t be happier with the service from Grayson and his team."Rating by: Chris | Rating posted: 14th Jan | Contact: Grayson Ford | Job date: Nov, 2017Chris•14th Jan•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Shower Solutions have carried out complete renovations to our two bathrooms. We found Shower Solutions more flexible and accommodating with regard to our requirements and consequently more competitive than their competitors. Throughout the process we found Grayson and his team to be very professional, helpful with the layout and design ideas, considerate, cooperative and they kept us fully informed of all aspects relating to progress. We are extremely pleased with the end result, and the… high standard of workmanship achieved. Therefore based on our experience we would highly recommend Shower Solutions."Rating by: Allan & Jenny | Rating posted: 24th Nov, 2017 | Contact: Allan Ball | Job date: Nov, 2017Allan & Jenny•24th Nov, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100% -
98%"grayson and his team did amazing job, i went through few quotes and found grayson very professional, a person who gives you range of option to suit you budget. he has got a great team highly reliable and honest. great work ethics. the job started on time and was done perfectly on time. really happy with the work that is done and the price that grayson gave us. me and my wife highly recommend shower solution for any bathroom need. grayson is good to deal with.
thanks
"
pareshRating by: Paresh Parmar | Rating posted: 18th Sep, 2017 | Contact: GRAYSON FORD | Job date: Sep, 2017Paresh Parmar•18th Sep, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
90%"I had my shower replaced with Shower Solutions and was pleased with the result. The tiling looks great and Grayson made some helpful suggestions. The work was completed with in the agreed timeframe. "Rating by: Denise | Rating posted: 30th Aug, 2017 | Contact: Grayson | Job date: Aug, 2017Denise•30th Aug, 2017•More details…
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 80% -
83%"Thank you for great job done!"Rating by: Jillian | Rating posted: 29th Aug, 2017 | Contact: Grayson Ford and assistants | Job date: Aug, 2017Jillian•29th Aug, 2017•More details…
Communication: 90% | Quality: 80% | Reliability: 80% | Value: 80% -
100%"Great product and service. Installer was very capable and offered advice re size aND preparation.. Sourced the specific tap wear I wanted. Recommended. "Rating by: Alison | Rating posted: 28th Jun, 2017 | Contact: Grayson | Job date: Jun, 2017Alison•28th Jun, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Our shower replacement job was done efficiently, on time and with no problems. "Rating by: Annette | Rating posted: 19th Jun, 2017 | Contact: Grayson Ford | Job date: Jun, 2017Annette•19th Jun, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Great job done well. Recommended by a friend and I am so happy with my shower."Rating by: Kylie | Rating posted: 4th May, 2017 | Contact: Stefanie | Job date: Apr, 2017Kylie•4th May, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Had a very good experience with shower solutions we had two showers replaced and Grayson explained everything that was going to happen step by step. Was always in communication the whole way this was very important to us as we have had a bad experience with a one man bad company that prossised things and never followed through overall they are much better shower and I wish we had found this company earlier"Rating by: John T | Rating posted: 4th May, 2017 | Contact: Grayson | Job date: Mar, 2017John T•4th May, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
15%"3 months on & the shower glass treatment doesn't bead like it did in the first couple of weeks, or per the advertising .
We aren't happy and there is no customer satisfaction or mediation available. It's basically their opinion versus ours.The warranty is utterly useless if our claim can be so easily dismissed. To avoid soap scum we were told not to use soap!
I expected what was demonstrated & advertised and have been hugely disappointed.
"
An expensive treatment that doesn't… stand up to it's fake warranty.
Bullying customers into paying when they are not satisfied is a sure way to get a bad review and will quickly earn a poor reputation.
Dealing with Shower Solutions has been well under our expectations considering the name.
We had thought we were in the hands of professionals, but had to deal with revisits and outsourced contractors who couldn't speak English.
We were also advised to not have a hot shower with our shower dome in case our shower exploded...
Upsetting.Rating by: Esther | Rating posted: 3rd May, 2017 | Contact: Grayson Ford | Job date: Jan, 2017Esther•3rd May, 2017•More details…
Communication: 10% | Quality: 10% | Reliability: 20% | Value: 20% -
100%"This company was amazing with fitting my new shower, very reliable and turned up on time, the job got done on time and right as quoted. I highly recommend Grayson and his team!"Rating by: Danni | Rating posted: 13th Mar, 2017 | Contact: Grayson | Job date: Feb, 2017Danni•13th Mar, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We had our shower replaced after consultation with Grayson. I originally just wanted cosmetic door replacement but after looking Grayson advised the shower may be leaking so we chose a full shower replacement. He was correct and my whole floor had to be replaced. Being an old house they found all sorts or issues along the way but the team were able to fix everything as it came up and still finished in a reasonable timeframe.
The staff were friendly, professional and competent. I would… recommend them to anyone. My shower looks lovely and we plan to have more work done by the shower solutions team at a later date."Rating by: Molly | Rating posted: 12th Mar, 2017 | Contact: Grayson | Job date: Mar, 2017Molly•12th Mar, 2017•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
25%"BUYER BEWARE. USE AT YOUR OWN RISK. We have had the most disappointing experience for our bathroom renovation you could wish for. This Company was the only Company I could find who could do the shower size we were after 1.2 x 1m. Bad move to use them! Extremely shoddy workmanship with a finishing silcon job that we have to completely redo ourselves. The moving of the waste pipe had to be done twice as it was put in the wrong place the first time. The shower base is cracked in 1 corner. The base… took 9 hours for two people to put in and then they had to come back and redo it as it was15mm out of level. When they came back to put the lining up and finish the job off they split the wood surrounding the shower and just left it. Two floor tiles have been chipped. We have gapping holes that require filling around the base now and to top it off a drill bit has been broken off inside the lining when putting the rivets in to hold the shower together. Now we have rust running out of 1 corner of the shower. Grayson gave us the option to have a $1200.00 price reduction or rip the shower out and start all over again. We had no faith in the Company that they would not do any further damage so we took the price reduction. It still cost us $5577.00! Now we have major repairs to do to get it looking respectable and not an embarrassment for us. The entire process took 8 days to complete and we had to groom the bathroom afterwards as it was left in a real mess although they state they will groom the bathroom once job is completed. They mixed the cement for the base in the bathroom which created loads of dust and did they think to close the bathroom door to keep the dust from going through the house?? NO!! I had to tell them a few times to keep the door closed. Grayson was very apologetic and said he had a real problem finding skilled staff. The guys were very pleasant and did turn up when they said they were going to but sadly unskilled for the job. If you do use this Company make sure you ask what "prepare wall' means in his quote. It is a very broad term. We required some gibbing (not stopping) and 2 nogs and that set us back an extra $550.00!! on top of our quote. Our advice is if you can use someone else do so!!!"Grayson responded:"Hi Debbie, Thank you for your feedback, we acknowledge there were some defects to the shower unit installed and had offered to fix this up at no cost to you however you agreed to the discount to accept the shower as is. All our trades are highly qualified and have been doing this for over 5 years. We have tried on numerous occasions to come back to look at the issues but was turned down. "Rating by: Debbie and Murray | Rating posted: 7th Mar, 2017 | Contact: Grayson Ford | Job date: Feb, 2017Debbie and Murray•7th Mar, 2017•More details, one reply…
Communication: 90% | Quality: 0% | Reliability: 10% | Value: 0% -
100%"7 November 2016
We have no hesitation in recommending shower solutions. We had a shower replacement and new toilet fitted. Shower Solutions were easy to deal with, Grayson was prompt with replies and explained clearly what they were going to do.
"
The job was well done a number of problems were encountered during the installation, they were dealt with and solutions found.
The job was completed in a day. The finish was very good and the bathroom was left spotless. Thank you Andy.
I have… renovated and refitted 9 bathrooms in the last 10 years and Shower Solutions are certainly at the top of the list on service, finish and price
Thanks
Paul & GailRating by: Paul & Gail | Rating posted: 9th Nov, 2016 | Contact: Grayson Ford | Job date: Nov, 2016Paul & Gail•9th Nov, 2016•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Shower Solutions had been recommended to me & I was not disappointed.Communication was easy and thorough, the installaion was very well done with great care taken to protect the surrounds and entry through the house. Cleaning up after the installation and the taking away of all debris was thoughtful and well done. I am 100% pleased with the work carried out."Rating by: Nanine (Nan) | Rating posted: 23rd Sep, 2016 | Contact: Grayson Ford | Job date: Sep, 2016Nanine (Nan)•23rd Sep, 2016•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
98%"Shower solutions were fantastic to deal with. We had ongoing leaking shower issues so contacrlted Grayson to replace our shower (and a shower door in another bathroom as well) the job was completed quickly with no hassle and the shower looks amazing. And more importantly... no more leaks or any issues. I would recommend Grayson and shower solutions for anyone wanted to replace their shower."Rating by: Aimee | Rating posted: 23rd Sep, 2016 | Contact: Grayson Ford | Job date: Jul, 2016Aimee•23rd Sep, 2016•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
18%"I wouldn't recommend them to anyone, I came to you's with what I wanted an you's stated you's can deliver in which you's never accede. On arrival to examine my bathroom you's never stated on there maybe some difficults or even major problems. I believe this is your line off profession its your duty to give that kind off info, so it give the customer a more understanding to choice what best suits them. Don't come on the day after I book you's in an say it's a major job costing a lot more, which… lead me getting a 9 by 9 instead a 12 by 9 then days later you's try charge me a 12 by 9. Could save all this drama if you did your job from the start
Real dodgy an misleading"Paul responded:"Really sorry hat you are dissapointed Daniel, however this is the first we had heard of your complaint. Unfortunately as explained to you due to the original layout and costs involved you were limited with your options. We did explain all this to you and you gave us approval to proceed as advised."Rating by: Daniel | Rating posted: 20th Jul, 2016 | Contact: Grayson ford | Job date: Jul, 2016Daniel •20th Jul, 2016•More details, one reply…
Communication: 0% | Quality: 40% | Reliability: 20% | Value: 10% -
0%"This was really a disappointing experience. I asked this company to come to my place and provide a quote for fixing the shower, and they advised that they didn't do those sort of jobs. However, their webpage says "We fix showers". This is really disappointing and misleading information. "Stefanie responded:"Hi Pedro, thank you for your feedback and we do apologize for the miscommunication. Our website does indicate that "We Fix Showers" but refers to our full shower replacement service that we offer. We don't get involved with repairs and replacement parts as there are so many different brands of showers out there, so finding the correct part can sometimes be close to impossible. "Rating by: Pedro | Rating posted: 9th Nov, 2015 | Contact: Stef | Job date: Nov, 2015Pedro•9th Nov, 2015•More details, one reply…
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0% -
100%(no comment)Rating by: Raymond | Rating posted: 22nd Oct, 2013 | Contact: Paul King | Job date: Jun, 2013Raymond•22nd Oct, 2013•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Great job. Highly recommended"Rating by: Robert | Rating posted: 22nd Oct, 2013 | Contact: Paul | Job date: Jul, 2013Robert•22nd Oct, 2013•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"I was most impressed with the whole experience of having our shower door and frame replaced, a very professional company from the first phone call to the late night installation (because they were so busy), the quality of workmanship is outstanding, the people I spoke to knew what they were talking about and the installer even cleaned up!! Brilliant! I would recommend them to anyone. Thank you."Rating by: Annette | Rating posted: 15th Mar, 2011 | Contact: Paul | Job date: Mar, 2011Annette•15th Mar, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Quality work, good communication"Rating by: Simon | Rating posted: 15th Mar, 2011 | Contact: Paul King | Job date: Feb, 2011Simon•15th Mar, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%(no comment)Rating by: Graham | Rating posted: 30th May, 2010 | Contact: Paul King And Nilesh | Job date: May, 2010Graham•30th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Can't speak highly enough of Paul's work and commitment to attaining exactly what we wanted in securing a shower that didn't leak.. Thanks
Paul.Regards
Carol
"Rating by: Carol | Rating posted: 23rd May, 2010 | Contact: Paul King | Job date: May, 2010Carol•23rd May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"The service I experienced from Shower Solutions was faultless. The staff are very friendly and easy to talk to and go out of their way to help.
I highly recommend this company and I will definitely deal with them again in the future.
"Rating by: Ian | Rating posted: 20th May, 2010 | Contact: Paul King | Job date: Apr, 2010Ian•20th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%(no comment)Rating by: Clodagh | Rating posted: 19th May, 2010 | Contact: Paul | Job date: Feb, 2010Clodagh•19th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Unauthenticated ratings (3)
- 100%"Great to deal with, nice & simple, very happy with their product & service."Rating by: Craig | Rating posted: 6th Apr, 2011 | Contact: Paul | Job date: Mar, 2011Craig, 6th Apr, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating - 75%(no comment)Rating by: Tony | Rating posted: 15th Mar, 2011 | Contact: Paul King | Job date: Feb, 2011Tony, 15th Mar, 2011•More details…
Communication: 60% | Quality: 80% | Reliability: 80% | Value: 80%
This rating has not been authenticated so it doesn't count towards the overall rating - 100%"Pleasure to find competent tradesmen who also do what they say they will do"Rating by: George | Rating posted: 20th May, 2010 | Contact: Paul | Job date: Apr, 2010George, 20th May, 2010•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Primary contact
Grayson Ford
Phone number
0273336803
Phone number (alternative)
0210354165
Fax
092747521
Website
www.showersolutions.co.nz
Availability
This week/ASAP
Physical address
1D Lady Ruby Drive,
East Tamaki,
2163
Postal address
PO box 34373,
Birkenhead
About us
What we do
Custom Shower doors
Frameless Glass shower doors
Semi Frameless Shower doors
Sliding Shower doors
Bath screens
Fixed Shower screens
Wardrobe Sliding Doors
Kitchen Splashback
Glass Balustrade
Glass Shower Doors
Glass Shower Screens
Frameless Glass Showers
Sliding Shower Doors
Bath Screens
Custom Made Glass Shower Doors
Custom Made Mirrors
Wardrobe Sliding Doors
Mirror Sliding Doors
Custom Made Showers
Shower Spare Parts
Request a Quote
Shower Door Installations
Glass Splash Backs
Glass Shelves
Categories we service
Showerdome, Shower Doors & Screens, Bathroom Remodelers
Areas we service
Westmere, Westfield, Waterview, Waiwera, Waitakere City and Suburbs, Wairau Valley (North Shore), Waiheke and Gt Barrier Islands, Unsworth Heights, Totara Vale, Torbay, Tindalls Bay, Tamaki, Takapuna, Sunnynook, Stanmore Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Rothesay Bay, Rosedale, Auckland, Rodney Area, Remuera, Red Beach, Ponsonby, Point Chevalier, Penrose, Parnell, Paremoremo, Papakura Area, Panmure, Orewa, Orakei, Northcote, North Shore City and Suburbs, Newmarket, Murrays Bay, Mt Wellington, Mt Roskill, Milwater, Milford, Manukau City and Suburbs, Manly, Mairangi Bay, Lynfield, Kohimarama, Hillcrest, North Shore, Hibiscus Coast Area, Herne Bay, Hatfields Beach, Gulf Harbour, Greenhithe, Glenfield, Franklin Area, Forrest Hill, Devonport, Dairy Flat, Castor Bay, Campbells Bay, Browns Bay, Birkenhead, Birkdale, Belmont (Auckland), Beach Haven, Bayswater, Auckland Region, Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Albany
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%