Straight Flush Plumbing / Plumbers / Plumbing Contractors in Mt Victoria

 
 
 
 
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Primary contact
Ngaire Mansfield

Postal address
63 Hopper Street,
Mt Victoria,
6011

  • 98%
    "Various small jobs around house including new type of tap in the kitchen. Discussed other work which led to tywo more quotes. "
    Rating by: Michael  |  Rating posted: 8 hours, 16 minutes and 14 seconds ago  |  Contact: Levi  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    8 hours, 16 minutes and 14 seconds agoMore details…
  • 100%
    "Andre arrived at the time we agred on...........was a charming and efficient young man and I am delighted with the job he did and will happily recommend him to my friends"
    Rating by: Anna  |  Rating posted: 1 day, 14 hours and 52 minutes ago  |  Contact: Andre  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1 day, 14 hours and 52 minutes agoMore details…
  • 98%
    "Prompt and courteous service, with specialist help called in when necessary. Would definitely use you again!"
    Rating by: David  |  Rating posted: 14th Nov  |  Contact: Levi  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    14th NovMore details…
  • 65%
    "This company was recommended to us, and their workmanship was fine. Only problem was it came in at 3 times what they estimated the job to cost!! When I queried it I was told that that was the cost so tough basically! I probably wouldn't have minded if there was better communication, but at no point did anyone say anything. Even when I was emailed the invoice there was no note to say sorry it's more than expected and here is the reason why.
    I wouldn't use them again.
    "
    Rating by: Renee  |  Rating posted: 6th Nov  |  Contact: Nick   |  Job date: Nov, 2017
    Communication: 20%  |  Quality: 90%  |  Reliability: 100%  |  Value: 50%
    6th NovMore details…
  • 100%
    "Jeff and crew did a brilliant job of installing additional drainage for me. The cut trenches were so nice and professionally cut it was almost a shame to cover them up again. They were polite, efficient and cleaned the site before leaving. These guys are awesome, I highly recommend them."
    Rating by: Lucy  |  Rating posted: 31st Oct  |  Contact: Jeff and his cohorts  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st OctMore details…
  • 100%
    "Fast friendly service,Andre was very knowledgeable and efficient "
    Rating by: Pat  |  Rating posted: 30th Oct  |  Contact: Andre  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th OctMore details…
  • 100%
    "Levi was friendly and work standard was excellent."
    Rating by: Shaun  |  Rating posted: 21st Oct  |  Contact: Levi Kemp  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st OctMore details…
  • 100%
    "Andre was professional and fixed problem fast. Would definitely recommend him to anyone. "
    Rating by: Lloyd   |  Rating posted: 6th Oct  |  Contact: Andre  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th OctMore details…
  • 98%
    "Very good, prompt sevice and good advice."
    Rating by: William Smith  |  Rating posted: 20th Sep  |  Contact: Ngaire Mansfield, Alex, Dominic  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th SepMore details…
  • 98%
    "Hi Levi,
    Thank you for being easy to communicate with, prompt, fast and efficient and doing a great job of repairing the broken sewerage line for Newlands Paparani Tennis Club and Northern United Junior Hockey Club (26 Black Rock Road, Wellington. The neighbours are also pleased to have the matter resolved.
    "
    Rating by: Rhys  |  Rating posted: 19th Sep  |  Contact: Levi  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    19th SepMore details…
  • 100%
    "I had as issue with blocked drains. Straight Flush located the section where the drains were block by tree roots and replaced (upgraded) the old pipes. Their work was brilliant. Very fast and they even took away all the rubbish. The charge was very very reasonable. I highly recommend using Straight Flush."
    Rating by: Robert Henderson  |  Rating posted: 19th Sep  |  Contact: Jesse and Dom  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th SepMore details…
  • 100%
    "My mother had used Straight Flush Plumbing before and recommended them to replace the pipe between our house and the Toby on the street which was leaking. Jeremy replied to our email immediately and had Rob and Nick on the job literally the next morning- absolutely amazing service. They called us in the morning to let us know they were on their way to the property, and called us when the job was done to let us know they were finished. Really impressed with the communication, it was really appreciated as we have tenants in the property so we were able to keep them updated."
    Rating by: Caitlin  |  Rating posted: 7th Sep  |  Contact: Rob, Nick and Jeremy  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th SepMore details…
  • 100%
    "I've got to give this business 10/10. They are personable and very easy to deal with - I've had two recent jobs done; a bathroom sink needed tightening up and a complex flue replacement job on a Brivis central heating system. Comms was excellent and these guys were onto it very quickly. Thanks heaps and will definitely use again."
    Ngaire Mansfield responded:
    "That's awesome, thanks James!"
    Rating by: James  |  Rating posted: 22nd Aug  |  Contact: Nick  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd AugMore details, one reply…
  • 95%
    "Fantastic service. The hot water cylinder broke down early on a Monday morning. The team at Straight Flush sorted it out instantly. A pleasure to have such fast, efficient service and communication at all times. Highly recommend. Superb job. Thanks "
    Ngaire Mansfield responded:
    "Thanks Kirsty - nothing worse than no hot water for the family! Really appreciate you taking the time to share your experience :o)"
    Rating by: Kirsty  |  Rating posted: 17th Aug  |  Contact: Rob, Nick, Jeremy, Dom  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    17th AugMore details, one reply…
  • 100%
    "This is the second time we have used Straight Flush and I have to say, what a team. Highly efficient: do what they say, when the say it... the guys are good to deal with and all communication is relayed to the team and everyone knows whats going on. I like the way they tidy up after themselves too. Good quality of work mainly!"
    Ngaire Mansfield responded:
    "Thanks Mark - really glad the boys delivered on your expectations"
    Rating by: Mark Frampton  |  Rating posted: 14th Aug  |  Contact: Jeremy Mansfield  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th AugMore details, one reply…
  • 85%
    "Nobody really wishes to have the need of a plumber - But I found Levi (Straight Flush) a very competent and pleasant young man - I have had need of four jobs - Water hammer issue due to high pressure - Blocked drain (that turned out to be a council concern) - Then replacing the old taps in the shower with a mixer and, finally, I hope for a while - the flashing above the front window.
    All these jobs were done competently by Levi, who kept me informed at all times - a good man for your business.
    "
    Ngaire Mansfield responded:
    "Thanks Jill for taking the time to provide feedback for Levi"
    Rating by: Jill  |  Rating posted: 12th Aug  |  Contact: Levi Kemp  |  Job date: May, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 50%
    12th AugMore details, one reply…
  • 98%
    "My issue was small, but potentially hazardous, because the gas pipe lead from the meter was badly corroded and leaking. Straight Flush responded very quickly with Levi on site within 2 hours to scope the job and shut off the supply. Returned promptly the next day to replace the faulty parts. He was very courteous and efficient and I will definitely call on Straight Flush again."
    Ngaire Mansfield responded:
    "Thanks Graeme for your feedback - much appreciated"
    Rating by: Graeme  |  Rating posted: 3rd Aug  |  Contact: Nick Kirkcaldie  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd AugMore details, one reply…
  • 98%
    "Second job I've had done by Straight Flush and they've done a great job again. I had a quote for Infinity Gas from JT, who's always friendly and efficient, which I thought was very reasonable. I then had Levi come in and do some great work during a very long day. Jess joined Levi at the end of that day and they both worked late to get the shower mixer working - so the family could enjoy their first shower with piping hot water that doesn't run out! These guys always ring ahead, are polite, professional and know what they're doing. I've decided to get gas central heating with Straight Flush too, and I expect to be giving them another great review."
    Ngaire Mansfield responded:
    "Thanks John, great stuff! Staff really appreciate the personal feedback"
    Rating by: John  |  Rating posted: 3rd Aug  |  Contact: Levi Kemp  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd AugMore details, one reply…
  • 95%
    "Hi Levi, thanks for your excellent service yesterday. You phoned ahead, arrived on time, were polite, quick and efficient. I'd had trouble plumbing my washing machine into my laundry tub. Since your fix, it no longer leaks."
    Ngaire Mansfield responded:
    "Thanks for leaving feedback Rhys, really appreciated by the team"
    Rating by: Rhys  |  Rating posted: 1st Aug  |  Contact: Levi  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    1st AugMore details, one reply…
  • 100%
    "Very prompt Levi was very pleasant and quick I have used Straight Flush four times now and would rate them very highly and definatley use them again."
    Ngaire Mansfield responded:
    "Fabulous, thanks Pat!"
    Rating by: Pat  |  Rating posted: 19th Jul  |  Contact: Levi Kemp  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th JulMore details, one reply…
  • 100%
    "I called to see whether someone could come and unblock a storm water drain. Levi explained to me what was happening and unblocked it swiftly.
    I then showed him an old pipe for the drinking water supply and Levi gave me several options explaining very well the pros and cons of each. I asked him to replace it which he did instantly. He then showed me a small piece of the pipe he had cut to illustrate how much deposit there was in it.
    The service Levi provided that was day was utterly brilliant, great service, lovely guy, super competent who did a brilliant job. Exactly what you need!
    "
    Ngaire Mansfield responded:
    "Jean, what a fantastic response to Levi's service. We are proud of our team and it's a real pleasure to see them get this kind of feedback. Cheers!"
    Rating by: Jean Le Roux  |  Rating posted: 16th Jul  |  Contact: Levi  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JulMore details, one reply…
  • 98%
    "Like clockwork ! Kept to schedule with courtesy and friendliness all round. Dog happy too"
    Ngaire Mansfield responded:
    "Thanks Catherine!"
    Rating by: Catherine   |  Rating posted: 10th Jul  |  Contact: Andre and Alex  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    10th JulMore details, one reply…
  • 100%
    "We needed help with our hot water cylinder and our usual plumber was on holiday so I searched this site and I'd seen their vans around so after the good reviews I got them to do the job. It was all very easy and surprisingly professional. We've honestly not had great experience with plumbers in the past - sometime pretty bad. Levi is a very nice young bloke and did the job very carefully and didn't even spill any water from the cylinder like our usual plumber did doing the same job 8 years ago. A nice experience! I waited to give this review until I got the bill and for all the time he had to spend draining the cylinder etc it was pretty reasonable. I think Straight Flush might well be my new regular plumbers. (Plus I like the name.) Keep up the good work guys!"
    Ngaire Mansfield responded:
    "Thanks Richard - yes the name has served us well. I'm glad you were pleasantly surprised, we aim to deliver that level of service at every job."
    Rating by: Richard  |  Rating posted: 6th Jul  |  Contact: Levi  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th JulMore details, one reply…
  • 100%
    "I rang in the morning about a job, and less than an hour later Andre was at my door and fixed the problem (including going to get the appropriate bits needed for our old and worn out taps) within an hour. He was friendly and explained things very clearly to me. Would highly recommend! Hope to use their services again for our upcoming renovations. "
    Ngaire Mansfield responded:
    "Hi Bonnie, thanks for taking the time to place feedback. Andre is working hard to meet or exceed expectations and it is a real pleasure to see this response to one of his jobs :o)"
    Rating by: Bonnie   |  Rating posted: 5th Jul  |  Contact: Andre  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th JulMore details, one reply…
  • 100%
    "Really great job, Andre came in and got straight to it. Replaced an old leaky shower mixer with a new one I had picked up. Job was done quick, Andre was friendly and the work looks great. Very happy would use Straight Flush again without hesitation."
    Ngaire Mansfield responded:
    "Fantastic, thanks Michael! Andre is doing a great job out there and it's great to see it is being noticed by clients."
    Rating by: Michael  |  Rating posted: 3rd Jul  |  Contact: Andre  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd JulMore details, one reply…
  • 95%
    "Always great service. Very happy."
    Ngaire Mansfield responded:
    "Thanks Francis! I'd be keen to know where and when we did your job so we can tie your feedback to a technician for appropriate recognition."
    Rating by: Francis  |  Rating posted: 29th Jun  |  Contact: Straight Flush Plumbing  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    29th JunMore details, one reply…
  • 95%
    "happy to report back we were very pleased with the serviced. It was the first time we have used the new company since the take over and it was good to know you have retained some old staff that remember our place and plumbing history"
    Ngaire Mansfield responded:
    "Thank you for taking the time to leave feedback Lynne, we really appreciate it!"
    Rating by: Lynne  |  Rating posted: 26th Jun  |  Contact: Rob Bradley  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    26th JunMore details, one reply…
  • 95%
    "Hi,
    Straight flush are the first plumbers I have employed in NZ (been here 13 years) who turned-up when they said they would and worked until the issue was solved.
    well done and a definite will use again.
    "
    Ngaire Mansfield responded:
    "That's great to hear, and thanks for leaving a rating Paul :o)"
    Rating by: Paul  |  Rating posted: 23rd Jun  |  Contact: Ngaire  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    23rd JunMore details, one reply…
  • 100%
    "I found him very good and would have him back any time."
    Ngaire Mansfield responded:
    "Thank you Rose, it was our pleasure!"
    Rating by: Rose  |  Rating posted: 23rd Jun  |  Contact: Andre  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JunMore details, one reply…
  • 100%
    "Big thanks to Nick for helping get his team onto this horrible job. Rob was great, explained everything well, rang in advance of arrival and always returned calls. These tradies are great communicator's which isn't always the case!
    They came highly recommended and didn't let me down.
    "
    Ngaire Mansfield responded:
    "Thanks Alistair - was a real treat for the boys to hear your voicemail too!"
    Rating by: Alistair  |  Rating posted: 20th Jun  |  Contact: Rob   |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th JunMore details, one reply…
  • 100%
    "We have used Straight Flush before and have been very happy with the service. This time, with tree roots in our pipes, the job was big but JT, Nick, and the team handled it quickly and competently. We also really appreciated the work they did to put things back as they were (even plants in the garden), not to mention their general cheerfulness. Thanks! "
    Ngaire Mansfield responded:
    "Thanks for your feedback Jacqueline, has been received well by the team!"
    Rating by: Jacqueline  |  Rating posted: 20th Jun  |  Contact: Jeremy Tisdall  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th JunMore details, one reply…
  • 100%
    "These guys have done a few jobs in the past for me, with the last some cleanup work to get my house ready for sale. They're prompt and reliable and its always a quality job with no mess left behind. One time I was getting a path relaid and needed a pipe moved unexpectedly. I rang them that morning and they had the pipe relaid in a few hours."
    Ngaire Mansfield responded:
    "Thanks Chris, glad to have helped out :o)"
    Rating by: Chris  |  Rating posted: 31st Mar  |  Contact: Naire  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st MarMore details, one reply…
  • 88%
    "Straight Flush were easy to deal with and did a thorough and professional job on a fairly extensiive leak that required digging up and re-laying concrete and cleaning up afterwards. Communication was a bit erratic at times and I had to call Levi a couple of times to find out what his plan was but he was always available and answered my questions fully. I would have no qualms about recommending this company to others. "
    Ngaire Mansfield responded:
    "Thanks for your feedback Caroline and we will take up the communication issue to improve our delivery"
    Rating by: Caroline  |  Rating posted: 21st Mar  |  Contact: Levi Kemp  |  Job date: Mar, 2017
    Communication: 70%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    21st MarMore details, one reply…
  • 93%
    "I have dealt with Straight Flush a few times now, and have found them very helpful and efficient. Rob and his assistant worked on a very tricky job to solve a problem with the bathroom vanity, and am pleased with the result."
    Ngaire Mansfield responded:
    "Thanks Mandy!"
    Rating by: Mandy  |  Rating posted: 13th Mar  |  Contact: Rob  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 80%  |  Value: 100%
    13th MarMore details, one reply…
  • 100%
    "we have used Straight Flush several times for various issues and always found the team to be efficient, friendly and prompt. Our contact arrangements have sometimes been a bit complicated, but the guys have been always courteous and patient. The memorable name and logo are a plus!"
    Ngaire Mansfield responded:
    "Thanks Marilyn, always a pleasure :o)"
    Rating by: marilyn  |  Rating posted: 19th Feb  |  Contact: Ngaire Mansfield  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th FebMore details, one reply…
  • 98%
    "When your hot water cylinder starts to do an impression of the Las Vegas Bellagio fountains it is time to call a plumber!
    Even calling between Christmas and New Year Straight Flush were on to the job the next day with a new Rinnai Infinity hot water system. The plumbers were very friendly and knowledgeable and did a very tidy job and also removed the old hot water cylinder.
    I am trying to think of something negative to say but I cannot (Which is very rare for me.) as it was such a good job. I would not hesitate in recommending Straight Flush to others. (In fact I already have.) Now all I have to do is find a way to have shorter showers with my unlimited supply of hot water..
    "
    Ngaire Mansfield responded:
    "Alan, I appreciate your candid response. That's what we are here for, and glad we could get you out of a pickle!"
    Rating by: Alan  |  Rating posted: 18th Jan  |  Contact: Tim White  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th JanMore details, one reply…
  • 98%
    "We had an emergency call out on New Years Eve. Jeremy organised his guy and himself to get to mine within 2 hours. They confirmed the leak in a non accessible wall, neatly removed and opened up the suspect area with as much care as they could to minimise rework. Fixed the leak and left in a tidy state for the insurance assessor. Very pleased with everything so far, will be using for the next stage of reparations and other new works. Very professional, tidy, great comms. "
    Ngaire Mansfield responded:
    "Thanks Brian for your feedback, it's really motivating for the team!"
    Rating by: Brian  |  Rating posted: 1st Jan  |  Contact: Jeremy  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    1st JanMore details, one reply…
  • 100%
    "We have used Straight Flush a number of times and they have always been exceptionally professional. They respond quickly and their quality of work is to the highest standard. Alex, Andre and Levis connected the plumbing and gas in our kitchen and also a complete fit out in the bathroom. I highly recommend their services. "
    Ngaire Mansfield responded:
    "Thank you Neil, look forward to being of service again :o)"
    Rating by: Neil  |  Rating posted: 23rd Dec, 2016  |  Contact: Alex,Andre,Levis  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Dec, 2016More details, one reply…
  • 100%
    "I have used Straight Flush Plumbing several times for both gas fire maintenance and general plumbing. They have a good sized team so there are no long waits. They are efficient, reliable and the work they do is always clean and tidy.

    I have not hesitation in recommending them. "

    Ngaire Mansfield responded:
    "Thank you, Kate. The team really appreciate feedback like yours."
    Rating by: Kate  |  Rating posted: 20th Dec, 2016  |  Contact: Jeremy Tisdall  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Dec, 2016More details, one reply…
  • 98%
    "They fixed our shower mixer and gas heater and sink. They came quickly and were effective.

    Straight flush is my preferred plumber."

    Ngaire Mansfield responded:
    "Thanks Steve!"
    Rating by: Steve  |  Rating posted: 16th Dec, 2016  |  Contact: Ngaire  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    16th Dec, 2016More details, one reply…
  • 100%
    "Great service! Had a blocked sink drain and Straight Flush came within an hour and sorted it all out for me."
    Ngaire Mansfield responded:
    "Thanks for your feedback Kirsten :o)"
    Rating by: Kirsten  |  Rating posted: 16th Dec, 2016  |  Contact: Levi  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Dec, 2016More details, one reply…
  • 100%
    "We are constantly impresses with the level of service provided by Straight Flush Plumbing. We have always found them to be quick, efficient and courteous. They provide an excellent same day service when we have needed it. I have used this company for work around my own home and have recommended them to others."
    Ngaire Mansfield responded:
    "Thank you Anthea for your feedback, and especially your referrals, which are the lifeblood of any business :o)"
    Rating by: Anthea  |  Rating posted: 16th Dec, 2016  |  Contact: Rob Bradley  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Dec, 2016More details, one reply…
  • 100%
    "I was very pleased with service, it was prompt and efficient. They came within a couple hours of me calling them, which was totally unexpected. I thought I might have to wait at least a day or two, especially at this time of year. I will definitely use Straight Flush Plumbing again."
    Ngaire Mansfield responded:
    "Thank you Julie, great feedback for the guys to read"
    Rating by: Julie  |  Rating posted: 14th Dec, 2016  |  Contact: Rob Bradley  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Dec, 2016More details, one reply…
  • 100%
    "I had used Straight Flush before for an emergency repair and was pleased with their service and efficiency. When my daughter's house had a leaky faucet that a different plumber said would require replacing the entire sink, I had my daughter call Straight Flush as well. Rob arrived just when he said he would, and said that although the valve seat was damaged, he thought there was enough metal left to be able to adequately ream it out the seat.He did so, and everything now works fine. That work was done so well, I asked him to run a hot water pipe and install an outdoor hot water faucet. Again, he arrived on time, and did the installation quickly, neatly, and at a fair price. I recommend this company highly."
    Ngaire Mansfield responded:
    "Thanks Steve for providing such detailed feedback. Really helps the consumer make an informed decision."
    Rating by: Steve  |  Rating posted: 11th Dec, 2016  |  Contact: Rob Bradley  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Dec, 2016More details, one reply…
  • 100%
    "I had a blocked drain during heavy rain. The house was starting to flood although the situation was generally stabilised mid-morning by removing the lid from an inspection pipe. Straight Flush arrived in the early afternoon and unblocked the drain. They were efficient and helpful and, given the near disaster conditions in Wellington at the time, prompt in arriving."
    Ngaire Mansfield responded:
    "Thanks Steven for describing the job and how the boys handled it. Very pleased to share your feedback with them :o)"
    Rating by: Steven  |  Rating posted: 10th Dec, 2016  |  Contact: Rob Bradley  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Dec, 2016More details, one reply…
  • 100%
    "As per email, cheers."
    Ngaire Mansfield responded:
    "Thanks Ben :o)"
    Rating by: Ben  |  Rating posted: 9th Dec, 2016  |  Contact: Tim  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Dec, 2016More details, one reply…
  • 100%
    "Very prompt, tidy and helpful. On two occasions squeezed us into the Christmas rush for what might be regarded by others as small annoying jobs. Came when they said they were going to come and left everything in a clean tidy state. Would use them again in a flash. "
    Ngaire Mansfield responded:
    "Thank you Mark for your feedback, means a lot to the team here"
    Rating by: Mark   |  Rating posted: 6th Dec, 2016  |  Contact: Rob  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Dec, 2016More details, one reply…
  • 100%
    "Quick to respond, did a good job no, mucking around. I would highly recommend them."
    Ngaire Mansfield responded:
    "Thank you Peter for taking the time to place feedback, it's important for our staff to see results of their efforts"
    Rating by: Peter Thompson  |  Rating posted: 5th Dec, 2016  |  Contact: Peter Thompson  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Dec, 2016More details, one reply…
  • 98%
    "I would just like to make a comment about the very satisfying experience I have just had with this company. After breaking our hot water tap I rang Straight Flush and Tim was on our doorstep less than half an hour later to fix our tap!. He was absolutely fantastic! Very professional and helpful with a lot of good advice about all things plumbing. Cannot comment about the price yet but the service from Tim was more than excellent. Will dfeinitely recommend. :o)"
    Ngaire Mansfield responded:
    "Thank you Catherine for recounting your experience with Straight Flush. Your feedback proves the effort our team put in to meeting or exceeding expectations. I'm glad you were happy with the service and hope to be of help again."
    Rating by: Catherine  |  Rating posted: 5th Dec, 2016  |  Contact: Tim White  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    5th Dec, 2016More details, one reply…
  • 100%
    "The guys switched me from electric water heater to Infinity unit, and they were great. Jesse and Levi were great - they turned up when they said, were really efficient and onto it, cleaned up after and coped really well with me changing the schedule (not just once either!!) Would definitely use these guys again - am planning to renovate the bathroom next year and these guys are top of my list!"
    Ngaire Mansfield responded:
    "Wonderful feedback, thanks Sheryl. We look forward to assisting again in future :o)"
    Rating by: Sheryl  |  Rating posted: 29th Nov, 2016  |  Contact: Levi, Jesse  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Nov, 2016More details, one reply…
  • 93%
    "Great Service... Fast and Efficient..."
    Ngaire Mansfield responded:
    "Thanks Kaho!"
    Rating by: Kaho  |  Rating posted: 23rd Nov, 2016  |  Contact: Rob Bradley  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    23rd Nov, 2016More details, one reply…
  • 100%
    "Great job by Rob and his mate. Came really quickly - polite and easy to deal with and fixed the problem quickly with no fuss. Will be using again."
    Ngaire Mansfield responded:
    "Thanks Sean, appreciate you taking the time to let others know of your experience with the team :o)"
    Rating by: Sean  |  Rating posted: 17th Nov, 2016  |  Contact: Rob Bradley  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Nov, 2016More details, one reply…
  • 98%
    "I needed to re-route an external water pipe for some renovation work. I had noticed a Straight Flush van parked down the road doing some work on another house and looked them up on NoCowboys. As they had quite favorable feedback, I rang them up in the morning. They were very friendly on the phone and scheduled a job for the very next day. A little bit later they rang back and said they had a plumber finish early and could do the job that same afternoon. Ron came on time, was friendly, and completed the job very well."
    Ngaire Mansfield responded:
    "Thanks Matt, great to see how No Cowboys has worked for you, and for us on this occasion! Look forward to helping out again in future."
    Rating by: Matt  |  Rating posted: 4th Nov, 2016  |  Contact: Ron Bradley  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    4th Nov, 2016More details, one reply…
  • 100%
    "We have had some sudden leaks in our rental and called up Straight flush plumbing immediately. There was a really quick reponse with Levi getting up and fixing the flashing in some appalling weather. Great response to two difficult flashing jobs and great to see those skills deployed - you know your dea;ing with a professional when you see a great roof flashing."
    Ngaire Mansfield responded:
    "Thanks Malcolm, yep there's a bit of skill in flashing and I'm stoked you could see that. Appreciate you taking the time to tell others of your experience."
    Rating by: malcolm  |  Rating posted: 31st Oct, 2016  |  Contact: Levi  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Oct, 2016More details, one reply…
  • 100%
    "Promptly answered the message - arrived on site on time - very efficient repair made - Technician was easy to deal with, polite and pleasant - great service especially as it was a small job, some tradesmen eschew such work but not Straight Flush Plumbing. Tenant was as impressed as the property owner."
    Ngaire Mansfield responded:
    "Thanks Gus, and we love the small jobs! They are our bread and butter and we focus on dealing to them quickly and efficiently."
    Rating by: Gus  |  Rating posted: 18th Oct, 2016  |  Contact: Alex, Levi  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Oct, 2016More details, one reply…
  • 100%
    "Rob arrived right on time. He very quickly and efficiently sorted our blocked drain, then removed our ancient insinkerator, replacing it with a new basket strainer, which I am delighted with. This is the second time we have used this company and each time we have been delighted with their efficiency and the care taken to clean up. We will have no hesitation in using them again. Thanks Rob!"
    Ngaire Mansfield responded:
    "Thanks Natalia for your honest and detailed feedback. This is great for the team to see!"
    Rating by: Natalia   |  Rating posted: 3rd Oct, 2016  |  Contact: Rob Bradley  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Oct, 2016More details, one reply…
  • 100%
    "I have used Straight Flush a number of times for repairs, new bathrooms and now a new kitchen. They are fantastic to deal with. Their plumbers (this time Alex) and their apprentices are very competent, efficient and thoughtful - no shoes/boots inside. Wouldn't think of using anyone else."
    Ngaire Mansfield responded:
    "Thanks Lyn, really appreciate you taking a moment to provide feedback to not only our staff, but other consumers."
    Rating by: Lyn  |  Rating posted: 30th Sep, 2016  |  Contact: Alex  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Sep, 2016More details, one reply…
  • 93%
    "Once again we were very pleased with the service we got from Straight Flush. We have had excellent service from them over several years so they were our first point of call when realised we might have a serious problem. We had not expected to see a plumber on the day we telephoned, so we were delighted that the outside job was attended to so promptly on a very miserable day. Rob was very pleasant to deal with and did an efficient, tidy job.  He also explained clearly where he thought the problem lay, what may have caused it, and what we might do if it arose again. So we are very satisfied customers.  Thank you!"
    Ngaire Mansfield responded:
    "Thank you Sarah for telling your story. We are proud of Rob and how well he communicates, and your feedback only underlines his ability and lets others know what to expect from him or others in the team."
    Rating by: Sarah   |  Rating posted: 22nd Sep, 2016  |  Contact: Rob Bradley  |  Job date: Sep, 2016
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    22nd Sep, 2016More details, one reply…
  • 100%
    "The bloke who came round was great. Very polite and didn't mess about. Got straight on with it. Gave me a rough quote and when he was done he quoted me an even smaller quote. This doesn't happen in England so was over the moon. Your mad if you use anyone else."
    Ngaire Mansfield responded:
    "Thanks Matt - great to see a no fuss practical approach that worked well. Appreciate you leaving feedback on this page for us."
    Rating by: Matt  |  Rating posted: 21st Sep, 2016  |  Contact: Can't remember   |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Sep, 2016More details, one reply…
  • 98%
    "Rob arrived right on time which is fantastic. He came to install our new kitchen sink mixer.
    Rob was efficient and courteous.
    He gave great advice when asked his opinion and then offered to grab the new piece of equipment from town.
    He was very tidy in his work and also made time to check out a future job.
    Highly recommended. Thanks.
    "
    Ngaire Mansfield responded:
    "Thank you Evelina for placing feedback. Rob works very hard to ensure not only his technical skill is on form, but to communicate and leave the site how he found it. A real pleasure to get such a great response."
    Rating by: Evelina  |  Rating posted: 20th Sep, 2016  |  Contact: Rob Bradley  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Sep, 2016More details, one reply…
  • 100%
    "Thanks to Ngaire for getting Jeremy here within an hour of my phone call, wow! And thanks to Jeremy for fast work - greatly appreciated."
    Ngaire Mansfield responded:
    "Thanks Jacquie and it's our pleasure"
    Rating by: Jacquie  |  Rating posted: 9th Sep, 2016  |  Contact: Jeremy Taylor  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Sep, 2016More details, one reply…
  • 100%
    "Levi came twice, for two separate leak jobs. In each case he found the leak within 5 minutes, cut through panels etc neatly, and had the jobs done within an hour. The second job was urgent (leak inside the house) and Nick arranged for Levi to get here straight away."
    Ngaire Mansfield responded:
    "Thanks David for taking the time to place feedback, we really appreciate it!"
    Rating by: David  |  Rating posted: 2nd Sep, 2016  |  Contact: Levi  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Sep, 2016More details, one reply…
  • 100%
    "I approached Straight Flush Plumbing and was appointed to Tim, I was impressed by the quality and service given. Tim always made time for my changes and problems i had remodelling a bathroom. I found the serice exceptional and will use these guys again for sure. Thanks"
    Ngaire Mansfield responded:
    "Thank you Nigel for your feedback, it's important the team know when they've done a good job, and I appreciate you doing that for them."
    Rating by: Nigel Comber  |  Rating posted: 2nd Sep, 2016  |  Contact: Tim  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Sep, 2016More details, one reply…
  • 100%
    "Had water leaking from my kitchen down to my basement, & contacted Straight Flush Plumbing at the recommendation of my sister who had used their service recently. The person who took my call (Nick I think) was very helpful over the phone, & within an hour of my call, Rob came up & sorted the problem out. Turned out to be a bit more complex than I expected, but Rob sorted it out then & there in an efficient & friendly manner. Would definetly recommend Straight Flush Plumbing & will call them again."
    Ngaire Mansfield responded:
    "Thanks Fiona for your feedback, and email correspondence. We are proud of the team and are grateful for third party validation in that regard."
    Rating by: Fiona  |  Rating posted: 31st Aug, 2016  |  Contact: Rob Bradley  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Aug, 2016More details, one reply…
  • 100%
    "Jeremy was very responsive to our need to have our plumbing work done and done well, to achieve compliance. Happy in all respects."
    Ngaire Mansfield responded:
    "Thanks Bernie for taking the time to place feedback for us!"
    Rating by: Bernie  |  Rating posted: 23rd Aug, 2016  |  Contact: Jeremy   |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Aug, 2016More details, one reply…
  • 100%
    "Rob came along at exactly the time he said he would and after he had called us first to talk through the problem. He was very courteous and extremely competent. He fixed our blocked drain in a jiffy and we will definitely use straight flush again as we have before. "
    Ngaire Mansfield responded:
    "Thanks Phil, it's great to know our staff are performing at or above expectations. We really appreciate the time you have taken to place feedback."
    Rating by: Phil  |  Rating posted: 22nd Aug, 2016  |  Contact: Rob  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Aug, 2016More details, one reply…
  • 100%
    "We had a dripping ceiling caused by a leaking bathtub. Straight Flush were excellent at communicating with us and organising Rob to fix the job; it was all done, with excellent results, within hours of placing the call. The office staff and Rob the plumber were all friendly, professional and a dream to deal with. Top notch experience :)"
    Ngaire Mansfield responded:
    "Thanks for taking the time to let other punters know Alex, we appreciate your support!"
    Rating by: Alex  |  Rating posted: 15th Aug, 2016  |  Contact: Rob  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Aug, 2016More details, one reply…
  • 100%
    "We just had a small job, a hot water cupboard that was only producing tepid water. Rob came around (the morning after calling, which was great) and was instantly easy going and friendly. He identified the issue in no time and explained it in simple terms, before giving me a few options for repair. The work was done very quickly and neatly. The whole experience was utterly painless. I can't wait to have proper hot water again for the first time in six weeks!"
    Ngaire Mansfield responded:
    "Thanks Richard it's our pleasure"
    Rating by: Richard  |  Rating posted: 11th Aug, 2016  |  Contact: Rob Bradley  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Aug, 2016More details, one reply…
  • 98%
    "Our bathroom needed renovating and we didn't know who to use. Our son recommended Straight flush as he had used them and was extremely happy with their service and workmanship. So we contacted Jeremy Mansfield. He called to see us and discuss our options. We only have a small bathroom and we were not sure if we could have the change we had in mind. This was to take out an old bath and shower and put in a shower with room to move around in, not a tiny shower stuck in a corner. We also wanted to keep the existing tiles on the wall and floor. We were impressed with Jeremy's vision and ideas. We were very happy with the quote and accepted it. So the straight flush team set to work. What a great team of guys . Hard working, friendly, knowledgeable and an excellent job done. We are extremely pleased with the end result. Still got the tiles and none broken. We love our new shower. Then last week our laundry had a bit of flooding (not related to bathroom we might add). We called Straight flush and they came round the same day and the the problem was sorted. What amazing service. It's really great to have a plumber you can rely on. We would highly recommend Straight flush to anyone wanting quality work done."
    Ngaire Mansfield responded:
    "Thanks Andrew and Carol for such a detailed account, I am sure it will be helpful for other prospective clients. Appreciate the time you have given to place feedback."
    Rating by: Andrew & Carol  |  Rating posted: 4th Aug, 2016  |  Contact: J.T.  |  Job date: Apr, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Aug, 2016More details, one reply…
  • 98%
    "Contacted Straight Flush because of the good reviews on this site, and I wasn't disappointed. They came around early the next day and fixed the problem quickly. Great communication and good advice. Much appreciated."
    Ngaire Mansfield responded:
    "Thanks so much for your feedback Louise it's great for the team to see."
    Rating by: Louise  |  Rating posted: 4th Aug, 2016  |  Contact: Ngaire Mansfield  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    4th Aug, 2016More details, one reply…
  • 90%
    "I've used Straightflush for over 8 years - they've serviced one of my rental properties. Today - I had a burst hot water cylinder .. Straightflush deployed someone immediately and sorted the problem quickly and efficiently. What I especially liked was the manner in which they regularly updated me of the situation. For someone away from the action - this aspect was important in terms of understanding and realising what exactly had happened and if there was any damage to the house (there was none !) .. Anyway .. excellent, consistent .. tried and true. Would recommend to all."
    Ngaire Mansfield responded:
    "Thanks Brent it's great to have had you on board all this time!"
    Rating by: Brent  |  Rating posted: 19th May, 2016  |  Contact: Ngaire Mansfield  |  Job date: May, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    19th May, 2016More details, one reply…
  • 100%
    "Paul visited our house to service our very old gas radiant heaters, and to check if they were safe to use. Paul was friendly and professional, and explained everything really clearly and in detail. In the end the heaters had to be disconnected as they were no longer safe to use, and parts no longer available to repair them. I was totally impressed by Paul's service, and also Nick who communicated with me via email to arrange the service. I will definitely look at using Straight Flush again for other plumbing and gas fitting work we are going to need, and especially now that we'll need some replacement heating!"
    Lena Underwood responded:
    "Thanks Katherine for your great feedback, we are happy to be of service."
    Rating by: Katherine  |  Rating posted: 26th Jan, 2016  |  Contact: Paul McKinley  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Jan, 2016More details, one reply…
  • 100%
    "I recently project managed the renovation of a bathroom. I feel the need to pay particular attention to our main people on the job Kern, Joe and Jessie. These guys were outstanding! Always polite, with great communication and most importantly they finished the job to a high standard. I look forward to working with them again and would have no hesitation in recommending them for plumbing work. I know they are certainly on my go to list for future projects! Thanks"
    Lena Underwood responded:
    "Thank you for your feedback Janine, you have been great to deal with and we look forward to working with you again in future."
    Rating by: Janine  |  Rating posted: 21st Jan, 2016  |  Contact: Kern Uren and Joe Burnett  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jan, 2016More details, one reply…
  • 100%
    "I contacted Straight Flush after the Wellington Home and Garden Show to seek a quote for replacement of a gas hot water cylinder and supply and installation of two slide showers and a mixer tap. The service from beginning to end was friendly and professional. Kern, who provided the estimate, couldn't have been more helpful. The work itself, carried out by Paul McKinley, was of a high quality. Paul turned up on time and left everything clean, tidy and ready to go. I had obtained full quotes from two other reputable plumbers and gasfitters, but Straight Flush won the order hands down on the basis of price, customer service and speed of follow up. Will use again and can recommend to others."
    Lena Underwood responded:
    "Thanks Russell for your wonderful feedback, we are happy to be of service."
    Rating by: Russell  |  Rating posted: 9th Dec, 2015  |  Contact: Paul McKinley  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Dec, 2015More details, one reply…
  • 100%
    "Excellent service from Straight Flush to fix my toilet. Efficient and speedy response to my telephone request. Technician arrived on time. Friendly and efficient job done. I highly recommend them. "
    Lena Underwood responded:
    "Thank you Simon, we appreciate your custom."
    Rating by: Simon   |  Rating posted: 21st Oct, 2015  |  Contact: Jeremy Mansfield  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Oct, 2015More details, one reply…
  • 100%
    "Straight Flush Plumbing exceeded every expectation I had of them, they were professionals in every capacity. The booking was simple and I had confidence that what I was asking for was clearly understood.
    Kern called advising me he would meet at the property at the previously agreed time which was great.

    What on the face of it to me, looked like a very complex operation to re-start a very aged ducted central heating system was taken to with enthusiasm and confidence with Kern explaining to me what was required and why (I'm nosey like that). The job involved taking the system apart and essentially rebuilding. I have every confidence in both Kern and Straight Flush's ability to execute and do so in a professional and friendly manner. Thanks Kern - one very happy household here!"

    Lena Underwood responded:
    "Thanks Nick for your wonderful feedback, we are happy to be of service."
    Rating by: Nick  |  Rating posted: 17th Jun, 2015  |  Contact: Kern U'ren  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Jun, 2015More details, one reply…
  • 100%
    "I'm very impressed with Straight Flush Plumbing. After my phone call, Nick was there the first thing next morning! He was very professional with a polite manner and seem to know what he was doing. I hired them to replace my continuous flow water unit. While he was at my house I asked if he could have a look at my shower as well. I expected him to make another appointment for that, but he was able to do that after the main job. I'm very grateful for that. Excellent business and very nice people at the other end of the phone as well."
    Lena Underwood responded:
    "Thanks Merja for the wonderful feedback. We appreciate your time to share your experience. "
    Rating by: Merja  |  Rating posted: 1st May, 2015  |  Contact: Nick Kirkaldie  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st May, 2015More details, one reply…
  • 100%
    "Quick response, and quick resolution of our rather urgent problem! Thanks for a job well done :-)"
    Lena Underwood responded:
    "Thank you for your feedback Michelle. Glad we could be of service."
    Rating by: Michelle  |  Rating posted: 30th Apr, 2015  |  Contact: Malcolm  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Apr, 2015More details, one reply…
  • 98%
    "Our new toilet is in and up and running well. We have been very satisfied with the standard and quality of workmanship. I was disappointed that the first plumber who removed the old toilet and hand basin and installed the new pipes has now left and gone elsewhere for different job experience, but the young person who replaced him when installing the new toilet was equally as polite and good with his workmanship.
    Well done everyone.
    "
    Ngaire Mansfield responded:
    "Thank you Mary. We are glad to have been able to provide continuity for your job and deliver consistently through different staff."
    Rating by: Mary  |  Rating posted: 21st Apr, 2015  |  Contact: Jeremy Mansfield  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    21st Apr, 2015More details, one reply…
  • 100%
    "Excellent service. I rang in the morning, someone came in the afternoon , checked what needs to be done and came the next morning to do the job. Great results, now we have a better water pressure in the shower.
    Highly recommended.
    "
    Lena Underwood responded:
    "Thanks Max for your feedback. Happy we could give you the results you were after."
    Rating by: Max  |  Rating posted: 26th Mar, 2015  |  Contact: Dave  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Mar, 2015More details, one reply…
  • 100%
    "We just moved into a new house and discovered our drains were badly blocked. Straight Flush Plumbing were contacted and Dave immediately called me back. The very next morning Dave & Jesse were on site and by lunch-time had fixed and cleaned up the blocked drain. They also offered extra advice on other matters and were very helpful and courteous at all stages. I would highly recommend Straight Flush Plumbing with no hesitation. Awesome team. Thanks guys."
    Lena Underwood responded:
    "Thanks Grant for your terrific feedback, we are pleased to be of service."
    Rating by: Grant  |  Rating posted: 16th Mar, 2015  |  Contact: Dave  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Mar, 2015More details, one reply…
  • 100%
    "My property manager organised the job. Straight Flush plumbing contacted me, came around when they said they would and solved the problem. Really freindly and professional"
    Lena Underwood responded:
    "Thank you Dan for your positive feedback. We appreciate your time to share your thoughts."
    Rating by: Dan  |  Rating posted: 15th Mar, 2015  |  Contact: Joe  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Mar, 2015More details, one reply…
  • 100%
    "Straight Flush Plumbing provide an excellent level of service with tidy high quality work. It is great having Jeremy and his team's vast experience to bounce ideas off to determine the best possible solution for any given job within our brewery."
    Lena Underwood responded:
    "Thanks Matt for your feedback. We are happy to be of service and hope to be again in future."
    Rating by: Matt Stevens  |  Rating posted: 13th Mar, 2015  |  Contact: Matt Stevens  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Mar, 2015More details, one reply…
  • 100%
    "We've had our 100 year old house for over 30 years and needed lots of plumbing work. We're so pleased to have found Straight Flush who have promptly come and repaired our plumbing problems whenever we've called.
    Johnathon and Levi were brilliant locating and replacing all of our remaining faulty black pipes that had been prone to bursting unexpectedly.
    The last of three previous pipe bursts was following an earthquake while we were overseas, but despite our absence, Straight Flush were able to repair that without our oversight. They cleverly opened a hole in the pantry ceiling to get at the offending pipe. so avoided any damage to our precious bathroom joinery. It's great to know such reliable, prompt, and cooperative plumbers.
    "
    Jeremy Mansfield responded:
    "Thanks Ian, for your feedback and continued support."
    Rating by: Ian  |  Rating posted: 12th Mar, 2015  |  Contact: Jonathan U'ren  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2015More details, one reply…
  • 100%
    "The service was extremely quick and Joe was so tidy that he even cleaned up the muck into his own bucket and took it away! What more could you ask for."
    Jeremy Mansfield responded:
    "Thanks Karen for your feedback. We are happy to be of service."
    Rating by: Karen  |  Rating posted: 12th Mar, 2015  |  Contact: Joe  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2015More details, one reply…
  • 88%
    "Always prompt and reliable service. Usually fit us in quickly and easily and the billing is fair and detailed.
    "
    Lena Underwood responded:
    "Thank you Jo, appreciate your custom."
    Rating by: Jo  |  Rating posted: 12th Mar, 2015  |  Contact: Jeremy   |  Job date: Mar, 2015
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    12th Mar, 2015More details, one reply…
  • 95%
    "Excellent workmanship and good communication. A leaky underground pipe is always a real worry, so when you get a trades person who can locate the fault and conduct a spot repair within a few hours it's gold. "
    Lena Underwood responded:
    "Thank you Michael for your feedback."
    Rating by: Michael   |  Rating posted: 12th Mar, 2015  |  Contact: David   |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    12th Mar, 2015More details, one reply…
  • 100%
    "Great communication - jobs done on time and very well."
    Lena Underwood responded:
    "Thanks Shayne, to you and your team for your continued custom."
    Rating by: Shayne  |  Rating posted: 12th Mar, 2015  |  Contact: Jeremy  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2015More details, one reply…
  • 100%
    "I had a problem , longstanding with a banging after using my taps
    I had two plumbers look at it and give two different opinions
    so I tried a third
    He came immediately and sounded like he knew what he was talking about
    Jonathon came the next day with abit of exploration he found a sticking valve
    not what the other two plumbers indicated
    My hot water temp had to be turned down after the valve was replaced
    Very grateful for the service
    "
    Lena Underwood responded:
    "Thanks Helen for your lovely feedback, we are glad to have found a solution for you."
    Rating by: Helen   |  Rating posted: 12th Mar, 2015  |  Contact: Jonathon Uren  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2015More details, one reply…
  • 100%
    "Jeremy clearly knew what he was talking about when he came over to view the job and give us a quote. We were very impressed at the speed of the work, receiving the quote on tuesday and then having 2 technicians over to do the work on Thursday and Friday. Dave and Jesse who worked at out house were really pleasant, lovely to talk to and they got on with the work asap. They left the site perfectly tidy. Altogether an excellent job, people and company to work with."
    Lena Underwood responded:
    "Thanks Kerry for your great feedback, we are happy to be of service :o)"
    Rating by: Kerry  |  Rating posted: 9th Mar, 2015  |  Contact: Dave, Jesse  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Mar, 2015More details, one reply…
  • 98%
    "I contacted Straight Flush based on the recommendations on nocowboys and I was not disappointed with my choice. They delivered the services as quoted over the phone, to a high standard and were available almost immediately. Additionally when their plumber accidentally unplugged our freezer during the delivery of services, causing us to lose all of the contents of the freezer, they went above and beyond to rectify the situation. They did not challenge that they were at fault and immediately offered to rectify the situtation without any prompting on my behalf. I was hugely impressed by how professional and courteous they were in dealing with the situation as well as the speed at which they rectified it. I would not hesistate to recommend Straight Flush on the basis of their customer service alone and the fact that their worksmanship was top notice only serves to ensure that I will be using them again for all my future plumbing needs."
    Rating by: Karl  |  Rating posted: 17th Feb, 2015  |  Contact: Nick Kirkcaldie  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    17th Feb, 2015More details…
  • 100%
    "My landlord organised the plumbers. They contacted me organised the time we're on time and polite. Thanks"
    Ngaire Mansfield responded:
    "Thank you for your feedback Simon, much appreciated :o)"
    Rating by: simon  |  Rating posted: 10th Jan, 2015  |  Contact: Elena  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Jan, 2015More details, one reply…
  • 100%
    "We have no hesitations in recommending Straight Flush. They are knowledgeable, reliable and thanks to NoCowboys, we use them quite a bit. Having a few guys, means that they are available almost at the drop of a hat, and nothing is ever a problem!!! We are builders, also on NoCowboys (McGuire Enterprises Ltd), and we are pleased we have found a company that we are happy to work along side and someone we can highly trust! Thanks guys!"
    Rating by: Michelle  |  Rating posted: 22nd Jan, 2014  |  Contact: Jeremy/Ngaire  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Jan, 2014More details…
  • 100%
    "Great company to deal with. Fast service, quality work and most important honest and top quality advice on what needs to be done. A very professional outfit"
    Ngaire Mansfield responded:
    "Thank you Aaron for your feedback, we really appreciate it"
    Rating by: Aaron  |  Rating posted: 6th Sep, 2013  |  Contact: Jeremy Mansfield  |  Job date: Aug, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2013More details, one reply…
  • 98%
    "We had Jonathan install a new vanity and fix out toilet. He did a great job, and finished well. Vanity looks great. "
    Ngaire3 responded:
    "Thanks Caroline for your feedback, glad you like it!"
    Rating by: Caroline  |  Rating posted: 25th Apr, 2013  |  Contact: Jonathan Uren  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    25th Apr, 2013More details, one reply…
  • 98%
    "Excellent job, excellent customer service, excellent advice. Will always go back and engage for future jobs. Very happy."
    Ngaire responded:
    "WOW! Thanks, humbling! Appreciate you taking the time to tell others"
    Rating by: Mikel  |  Rating posted: 31st Jan, 2013  |  Contact: Jeremy  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    31st Jan, 2013More details, one reply…
  • 100%
    "Quick and friendly communication from office and plumbers. Good advice. Timely, effective and tidy work. Would definitely recommend and would use again. Thanks!"
    Ngaire responded:
    "Thanks Roberta, it was a pleasure to assist"
    Rating by: Roberta  |  Rating posted: 13th Dec, 2012  |  Contact: Ngaire (Admin), Nick (Plumber)  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Dec, 2012More details, one reply…
  • 100%
    "I use Jeremy for plumbing work associated with my tiling business and have found him a very well organised and concentious plumbing tradesman. He can also organise building work to coincide with his plumbing and my tiling requirements. He is punctual about turning up to appointments on site and very reallistic with his pricing and calculations to get the job done. Highly recommended as a plumber in the Wellington Region"
    Ngaire responded:
    "Thanks John, is great to have authentication from subcontractors as well as clients - appreciate your time to share your thoughts."
    Rating by: John  |  Rating posted: 16th Jun, 2012  |  Contact: Jeremy  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Jun, 2012More details, one reply…
  • 95%
    "Jeremy met with me to help me chose bathroom fittings. He is friendly and has helpful advice. He has been very good at communicating with my builder and he and his team have been very reliable and efficient. I appreciated the way old bathroom fittings were removed and everything was left in a very tidy state. "
    Ngaire responded:
    "Thank you Jo for your feedback"
    Rating by: Jo  |  Rating posted: 13th Jun, 2012  |  Contact: Jeremy Mansfield  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    13th Jun, 2012More details, one reply…
  • 88%
    "Came when they said they would. Did what they said they would. Fixed the problem. Left no mess. What more could you want!

    No hesitation is recommending the Straight Flush team."

    Ngaire responded:
    "Thanks Philip, always a pleasure :o)"
    Rating by: Philip  |  Rating posted: 30th May, 2012  |  Contact: Jeremy  |  Job date: May, 2012
    Communication: 100%  |  Quality: 50%  |  Reliability: 100%  |  Value: 100%
    30th May, 2012More details, one reply…
  • 73%
    "I cannot fault the quality of work that Straight Flush Plumbing provide. The work was of the highest standard and the plumber was friendly and professional when it came to dealing with our difficult neighbour.
    I couldn\'t tell if I got value for money since the only let down was the lack of an itemised invoice which would have given us some transparency as to what it was we were paying for, and even though they fully explained why they didn\'t issue us with an itemised invoice, it would have been a nice courtesy considering we paid them over $1000, no small amount in this day and age. All in all, I would recommend these guys to anyone looking for a highly professional outfit that provides superb customer service and a high quality standard of work.
    "
    Ngaire responded:
    "Thanks Tuna for your feedback. Happy to be of service and hope to be again in future."
    Rating by: Tuna  |  Rating posted: 12th Mar, 2012  |  Contact: Ngaire  |  Job date: Oct, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 10%
    12th Mar, 2012More details, one reply…
  • 98%
    "It is great to find a firm that can do a multiple of jobs and has a very can-do attitude. All the tradesmen who worked on my place were professional and friendly."
    Rating by: Katherine  |  Rating posted: 15th Jun, 2011  |  Contact: Jeremy And Ngaire  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    15th Jun, 2011More details…
  • 100%
    "It was a while ago but my laundry roof was leaking so I called straight flush and they fixed it right away. I know leaks can be tricky to fix so I was really impressed and still am that it hasn\'t leaked since. Thanks very much!"
    Ngaire responded:
    "Thanks Kate for taking the time so long after the job to put a good word in, glad to help :o)"
    Rating by: Kate  |  Rating posted: 17th May, 2011  |  Contact: Ngaire And Jeremy   |  Job date: Dec, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th May, 2011More details, one reply…
  • 100%
    (no comment)
    Ngaire responded:
    "Thank you Peter, appreciate your custom"
    Rating by: Peter Hartley  |  Rating posted: 12th Apr, 2011  |  Contact: Ngaire Mansfield  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Apr, 2011More details, one reply…
  • 80%
    "They were good to deal with but were reasobably expensive (thats ok you get what you pay for) but being charged 1 dollar for sealing tape, probably use a few cents worth, on top of a $60 call out and a $100 hr rate seems pretty petty and ang is just a gouge."
    Ngaire responded:
    "Thank you for your feedback Grant. I hasten to add for readers that this job included other fittings and gas testing and certification, it reads as though we spent an hour applying tape, which is not the case. The reality is that unfortunately gasfitting is expensive. The costs of running the industry are high and the job these guys do is a specialist one that takes years in which to qualify. We\\\'re not the cheapest, but definitely not the most expensive either. Rest assured that our charges are not unreasonable from an industry standpoint. "
    Rating by: Grant  |  Rating posted: 6th Apr, 2011  |  Contact: Ngaire Mansfield  |  Job date: Mar, 2011
    Communication: 70%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    6th Apr, 2011More details, one reply…
  • 100%
    "This was the fourth time I have used Straight Flush Plumbing in the last 6 months. They have always been prompt, outlined the costs well, done an excellent job and have cleaned up well (using their own gear). Several employees have been involved in the work I have had done and I have found them to be thoughtful and easy to have in my home."
    Ngaire responded:
    "Thank you Lyn, you have been easy to deal with and we look forward to working with you again in future. Thank you also for referring Pip to Straight Flush :o)"
    Rating by: Lyn  |  Rating posted: 6th Apr, 2011  |  Contact: Jeremy  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Apr, 2011More details, one reply…
  • 100%
    "We have used the services of Jeremy and his team since Nov. 2008 on various projects, from a new bathroom with electric instant hot water plus shower, vanity and wc installation to complete kitchen replumbing and main bathroom refit to the latest reorganisation of household hot water supply with a gas fired infinite unit. All options were clearly explained and the boys began immediately. Unknown existing problems were explained clearly to us during the process and solved during the day.
    Thanks Ngaire for the prompt communication.
    "
    Ngaire responded:
    "Thanks Craig for your wonderful feedback, is a pleasure being of service."
    Rating by: Craig  |  Rating posted: 6th Apr, 2011  |  Contact: Ngaire  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Apr, 2011More details, one reply…
  • 100%
    "We used Straight Flush for three jobs, the first in August 2010 and most recent in February of this year. They were polite and efficient and handled an emergency (a leaking hot water cylinder) very quickly. I would not hesitate to use them again; they would be the first firm I would phone. "
    Ngaire responded:
    "Thanks for your support Tony"
    Rating by: Tony  |  Rating posted: 22nd Mar, 2011  |  Contact: Ngaire  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Mar, 2011More details, one reply…
  • 98%
    "Shane carried out the work. He arrived on time, was pleasant and communicated well. Although a faulty part was out of stock, he used his initiative and completed the job straight away by borrowing the part from the wholesaler\'s demonstration unit.

    I have no reservation in recommending this company. "

    Ngaire responded:
    "Thank you David, hope to be of service again and again!"
    Rating by: David  |  Rating posted: 16th Mar, 2011  |  Contact: Jeremy And Shane  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    16th Mar, 2011More details, one reply…
  • 100%
    "We have used Straight Flush several times, always with fantastic results. The main job Jeremy did for us was replace our hot water cylinder - he worked all day on a Saturday to fix this problem for us. Service is always quick and polite and the results are top notch. No hesitation is recommending to anyone."
    Ngaire responded:
    "Dan was one of our first customers. Thank you Dan and Francis for your continuing support, don\'t underestimate the value you have given us, we don\'t!"
    Rating by: Dan  |  Rating posted: 13th Mar, 2011  |  Contact: Jeremy  |  Job date: Mar, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Mar, 2011More details, one reply…
  • 95%
    "Fast,friendly and efficient service from Jeremy and the team. "
    Ngaire responded:
    "Thank you Rod, is our pleasure :o)"
    Rating by: Rod  |  Rating posted: 8th Mar, 2011  |  Contact: Jeremy And Ngarie  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    8th Mar, 2011More details, one reply…
  • 100%
    "We first met Jeremy and following that, Ngaire quite by chance when we were having a kitchen renovated and we\'ve used his plumbing expertise ever since. We find that he thinks outside the square, is extremely obliging, reliable and well priced. Much of our communication prior to and during jobs has been via Email which we find very efficient. Jeremy is then able to contact us directly to answer any queries etc. Highly recommend."
    Ngaire responded:
    "Thank you Jane and Carl for your feedback. Keeps us motivated to continually improve, look forward to being of service again in future :o)"
    Rating by: Jane & Carl  |  Rating posted: 7th Mar, 2011  |  Contact: Jeremy & Ngaire Mansfield  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Mar, 2011More details, one reply…
  • 100%
    "I have used StraighFlush for several projects. The first was to replace the hot water cylinder and the job was completed on time and was extreemly neat and tidy. When we upgraded a a bathroom and added a second shower room we used Straight Flush who helped with the whole project advising us on all the requirements and the right people to contract work to and the company to supply the fixtures and fittings. Jeremy also had contacts to give assistance as and when required out side the plumbing work. He came up with excellent solutions to problems, and his approach was always modern, positive and efficient. Jeremy and Ngaire always responded promptly to phone calls and the invoicing was 100% accurate and prompt. I would strongly recommend Jjeremy and his team at Straight Flush to any one wanting plumbing work."
    Ngaire responded:
    "Thanks Tom, you were a pleasure to deal with and supportive when our business was still very young, we appreciate your feedback"
    Rating by: Tom  |  Rating posted: 6th Mar, 2011  |  Contact: Jeremy  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2011More details, one reply…
  • 100%
    "Two days before Christmas our 16 year old hot water cylinder sprang a leak. Within an hour of contacting Straight Flush they were on site, procured a new cylinder and changed the cylinder.that day. This was a great response and we were very pleased as well as being pleased with the speed and quality of work. We would have no hesitation in recommending Straight Flush for plumbing jobs.and will use them for future plumbing work."
    Ngaire responded:
    "These things always happen at the worst time, and it felt great to solve the problem before it became one of those Xmas disasters talked about over the table for the next few years! Thanks Eileen and Kevin for your custom"
    Rating by: Eileen And Kevin  |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 100%
    "Jeremy and his men are wonderful plumbers, and I highly recommend them. They first worked on the installation of our new kitchen last year, and I was so impressed by them in every way, that I immediately called them when we found we had a leaky bathroom needing to be replaced. Then another toilet also needed attention! and they came right away and attended to it efficiently. Great work!
    Thanks Jeremy and Ngaire.
    "
    Ngaire responded:
    "Thank you Margaret for thinking of us repeatedly, we appreciate your business and hope to be of service again in future."
    Rating by: Margaret  |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 98%
    "We use Straight Flush on all our jobs because they give us the best service. Pleasant and good to work with"
    Ngaire responded:
    "It\'s the support of people like Tony and Debra that make our business successful. Thank you for your continued support :o)"
    Rating by: Tony   |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy Mansfield  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Mar, 2011More details, one reply…
  • 100%
    "We had a toilet that kept flushing all the time and it was fixed by Straight Flush plumbing with no probems now. I would recommend Straight Flush Plumbing to anyone that needs any plumbing done or bathromm renovations. The plumber arrived, was very polite and well mannered. He respected our property by taking care and covering the tilled floor while he was doing the job.
    Thank you Ngaire and Jeremy. Anything else we need doing we would not hesitate to call you.
    Cynthia Owens/Alan Turvey
    "
    Ngaire responded:
    "Thank you Cynthia and Alan for showing your support to us. Its comments like yours that attract others to call us, for which we are thankful :o)"
    Rating by: Cynthia Owens/Alan Turvey  |  Rating posted: 3rd Mar, 2011  |  Contact: Ngaire & Jeremy Mansfield  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 95%
    "We have used Straight Flush plumbing on about three occasions. They are very friendly, helpful and the quality of their work is outstanding."
    Ngaire responded:
    "Thank you, your comments are appreciated :o)"
    Rating by: Nicholas  |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    3rd Mar, 2011More details, one reply…
  • 100%
    "Consistently outstanding service at all times. Always promptly on site, always within the timeframe agreed, always a fair price. I wouldn\'t consider using any other plumbers. I thoroughly recommend Straight Flush and thank Ngaire & Jeremy for the honest work they do. Thanks guys, I wish the standards you\'ve set could be met by all tradespeople!"
    Ngaire responded:
    "Thank you Gina for your support, is crucial to our business growth. Best wishes"
    Rating by: Gina  |  Rating posted: 3rd Mar, 2011  |  Contact: Ngaire  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 88%
    "What a great team to deal with! Attended to our job promptly and talked us through every step of the way. We would have no hesitation in recommending you use Straight Flush. Recommended to several freinds too."
    Ngaire responded:
    "Your referrals alone keep us busy! Thanks so much, you\'re one customer we don\'t want to share"
    Rating by: Philip  |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy  |  Job date: Dec, 2010
    Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 100%
    "Straight Flush have done the plumbing work in both my kitchen & bathroom in the last year. I have found them to be absolutely brilliant and would recommend them to anyone. Most recently our loo wasn\'t flushing: I called SF and Jeremy and 2 of his boys were there within 30 minutes, and got the drain unblocking guys round when that turned out to be the problem. It was all sorted within an hour at a reasonable price. I have always been happy with their communication and appreciate their willingness to give quotes and keep the job within it. Keep up the great work!"
    Ngaire responded:
    "Thanks Wendy for both your comments and your referrals, they are gold"
    Rating by: Wendy  |  Rating posted: 3rd Mar, 2011  |  Contact: Jeremy  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2011More details, one reply…
  • 100%
    "The PERFECT team. Straight flush have worked on several jobs for myself over the last year and i would not hesitate to recommend them to any body who requires a plumber. Relaible, high quality workmanship delievered ontime for a very competetive price. Keep up the good work."
    Ngaire responded:
    "Thanks Jonny for sharing such a great working relationship and referring us so much work. We do not underestimate the value of this and look forward to many more successful joint ventures to come."
    Rating by: Jonny  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy And Ngaire  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 95%
    "I have just used Straight Flush for the third time and have no hesitation in recommending them. So far they have fixed a persistently leaky tap, reassemble a bathroom waste; removed and reinstalled a laundry tub and toilet pan; replaced old shower seals (x2) and replaced a waste disposal. Obviously this much work cost a fair bit but the firm was honest about what it could cost and let me know what I was paying for."
    Ngaire responded:
    "Thanks Victoria for both your own work and that of other customers you have referred, much appreciated!"
    Rating by: Victoria  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy/Ngaire  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    2nd Mar, 2011More details, one reply…
  • 95%
    "We have used the firm for a number of plumbing jobs over the last year, both on our family home and an investment property. What stands out for me, and the reason why I have used them repeatedly, is that they are easily reachable and deliver whatever has been agreed. This combination is in my experience a rare commodity in this business.

    I would recommend the firm to anyone."

    Ngaire responded:
    "Thank you Douglas for your kind words. Is very humbling to see such great support from our customers."
    Rating by: Douglas  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy And Ngaire  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    2nd Mar, 2011More details, one reply…
  • 100%
    "I first met Jeremy and the Straight Flush Plumbing team when we renovated our bathroom 2 years ago. The rennovation we undertook was complex and as Jeremy had two two sets of designers eyes on every aspect of the delivery - he coped well and came up with perfection... Jeremy project managed the whole delivery - bringing in good and reliable build and tiling contractors to work alongside him.

    I have since used Straight Flush for a number of work related jobs - he now maintains and develops all plumbing aspects of our business premises, and works with us on projects that require care and finish in their execution. Jeremy always responds quickly and carries out work with absolute professionalism, which is matched by Ngaire in the logistics side of the company. I have not, and would not, hesitate to recommend Straight Flush to friends and collegues."

    Ngaire responded:
    "Az and Jeff are amazing. They have referred us a wave of business that has then turned into further referrals. We are very happy campers!"
    Rating by: Az  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy And Ngaire  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 95%
    "We have been amazed at the fantastic service we have received from Jeremy and team and we have certainly dealt with a few tradesman in the past. We have a couple of rental properties and often call plumbers & electricians etc and in the past have been kept waiting and overcharged by some. Not so, with this company. You will get our business from here on that\'s for sure."
    Ngaire responded:
    "For someone who has seen a few tradesmen in his time it\'s really nice to know where we stand in your ranking. Thanks Richard"
    Rating by: Richard  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Fifth job at our 2 properties since August 2010 and still can't fault their service, communication.

    STRAIGHT FLUSH PLUMBING ROCKS!!

    This job was for a gas leak on a cooker.

    As they've done so much work for us we threw a contractors bbq/lunch at our place to thank Jeremy, Ngaire and Oscar for all their outstanding service to us since August 2010.

    KEEP UP THE GOOD WORK GUYS"

    Ngaire responded:
    "BBQ was great - thanks so much for your continued support, we are grateful"
    Rating by: Tracy And Phil  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Our other home had a power surge and Jeremy and his gang were out within 24hrs of our call on a weekend!! They installed within 24hrs a new gas hot water system so that our tenants weren't inconvenienced.

    This is the third job that Jeremy at Straight Flush Plumbing have done for us in 4 months!

    We can't fault anything with his company."

    Ngaire responded:
    "Am kept busy just saying thanks to you two!"
    Rating by: Tracy And Phil  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "This was the second job that Jeremy's company has completed for us in this property. His professional, prompt service and FANTASTIC customer service is gratefully appreciated.

    This was totally renewing all the plumbing in our old ensuite and installing new tapware, vanity and installing a toilet.

    Once again we have can't fault the service and the workmanship of this company.

    KEEP UP THE EXCELLENT WORK THAT YOU DO GUYS!"

    Ngaire responded:
    "...and again, thank you #5!"
    Rating by: Tracy And Phil  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy And Ngaire  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "We used Jeremy and his company to convert a bedroom into a new family bathroom. His company ROCKS!! Oscar, Jeremy and Ngaire are very professional and completed the job within the timeframe and we were so happy with them that we used them in October 2011 to do all the plumbing work on our ensuite."
    Ngaire responded:
    "We were pretty pleased with how the bathrooms turned out, I don\'t see too many of them first hand as I\'m not too handy with the tools myself, but am so glad you are happy with them, it\'s what we do!"
    Rating by: Tracy  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy, Ngaire And Oscar  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Awesome business. Always fast to respond and go over the details of the work they are doing. We use Straight Flush for our own home and our business. Without exception a good job done.

    Thanks Straight Flush"

    Ngaire responded:
    "Thanks Steve, your support as a customer and mentor since we started 4 years ago has been critical to our success."
    Rating by: Steve  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 88%
    "We have used Jeremy and Straight Flush several times since the firm was first established. We have always found Jeremy most obliging and helpful. He ftted a new handbasin for us in 2006 and took great care with it, including coming back to make adjustments to the taps to regulate the water flow to our preference. Later he has responded quickly to a number of minor plumbing issues for us , and has even provided advice to us over the phone so that we could fix our own problem on on occasion. In my experience plumbing is always quite expensive, but Straight Flush were not over the odds, and on some occasions Jeremy has helped us out at no change. You can\'t ask better than that."
    Ngaire responded:
    "Thank you for your feedback Suzanne, and our pleasure to be of service :o)"
    Rating by: Suzanne  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy  |  Job date: May, 2009
    Communication: 90%  |  Quality: 80%  |  Reliability: 90%  |  Value: 90%
    2nd Mar, 2011More details, one reply…
  • 93%
    "Excellent service - prompt and friendly. Happy to reccomend."
    Ngaire responded:
    "Thanks Stuart! Pleased to assist, and hope the rest of the renovation has gone well :o)"
    Rating by: Stuart  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    2nd Mar, 2011More details, one reply…
  • 100%
    "We have always had fabulous service from Straight Flush and have used them for several jobs over the last few years. Most recently, last Saturday I realised there was a major problem with our sewerage. Not so urgent that it needed to be fixed that day, but one that needed attention very soon. I emailed Straight Flush and Jeremy soon called me back, on a Saturday, and I explained the problem. On Monday three guys turned up and over the next two days located the old pipes, laid new pipes and connected it all up to the system. They are hardworking, diligent, cheerful and always communicate well. I 100% recommend them!"
    Ngaire responded:
    "Thanks Rebecca, firstly for being a \'foundation\' customer who has stuck with us, and secondly for your very warm comments."
    Rating by: Rebecca  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy Mansfield  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 98%
    "I was very surprised to see a negative posting about Straight Flush Plumbing as I was SO impressed with their service. They responded really really quickly (especially considering it was Christmas time) … AND despite the “fancy” non-standard fittings in our apartment, they had everything they needed when they got there so we didn’t have to wait for parts either!

    I have already recommended Straight Flush Plumbing to others as everyone I dealt with there were great - Ngaire, Jeremy and Shane (who was the person who actually did the work)! Friendly, knowledgeable AND efficient – what more could you ask for!"

    Ngaire responded:
    "Thanks for choosing Straight Flush Renee, look forward to being of service again."
    Rating by: Renee  |  Rating posted: 2nd Mar, 2011  |  Contact: Shane Bird  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Ngaire and the team are incredibly professional and went out of their way to provide a comprehensive solution to my dodgy drainage problelms. She broke it down into segments so that we could budget the job over several months. I\'d recommend using Straight Flush anytime."
    Ngaire responded:
    "Thank you Marie, your feedback really helps us to improve and grow, much appreciated!"
    Rating by: Marie  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire Mansfield  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "In the horror of the Christmas rush our upstairs shower started to leak into our living room. It is a crazy time of year for something to go wrong, but Straightflush manged to fit us to this very busy time, turning up when they said they would, fixing the problem, and leaving the shower spotless. Phew!

    We used them a couple of years ago to install a new bathroom suite, and have recommended their services to several of our friends and family. They price fairly, and take pride in doing a great job. These guys (and gal) are VERY good."

    Ngaire responded:
    "Thanks Richard for your ongoing support, and for taking the time to tell others your thoughts on our service."
    Rating by: Richard  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Jeremy sourced and replaced a hot water cylinder with connections to a wet-back. He was reliable and completed the job in a timely and efficient manner. I recall how carefully he cleaned up after himself, and took all the rubbishy bits away. He even suggested we keep parts of copper as we could sell these privately and/or use the old cylinder as a planter. Helpful & useful. Would recommend highly."
    Ngaire responded:
    "Thank you for your feedback Justin!"
    Rating by: Justin  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy  |  Job date: Nov, 2005
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Mar, 2011More details, one reply…
  • 40%
    "The plumber was great, turned up on time and did a great job. The only problem was the cost and the attitude of the company when we queried the bill. Over $500 to fix a shower tap that only took 20 minutes seems excessive. They were rude and abrupt and took ages to provide a breakdown that in the end, didn\'t even match the total. Very underimpressed and would not recommend this company."
    Ngaire responded:
    "We were asked to attend on recommendation from another client. We were dealing with Arian as Louise was at work. We arrived on site the same day. We provided a fixed price to Arian to complete the required works. He gave the go ahead after not being able to contact Louise at work. We collected parts from the merchant and returned to complete the job. The next day, I called and spoke to Arian to ask if all was in order and he was happy with our service, to which he gave great feedback. We duly invoiced the quoted amount. Since then I have received communication only from Louise. Louise\'s statements relating to scope of the job, time allocated to the job, and that my breakdown is incorrect are all untrue and very damaging. We fixed a tap and supplied and replaced a shower valve. The time allocated to the job was an hour and a half, including going to the merchant and returning with the parts. My breakdown was down to the last cent, as requested, within 27 hours. We gave a price before the job went ahead, we did the job as quoted, we followed up with Arian to ensure he was satisfied with the job, and then we billed the job as quoted. We work incredibly hard to please our customers and are disappointed that because this couple did not communicate with eachother before the job went ahead, that we should be publicly villified. "
    Rating by: Louise  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire  |  Job date: Mar, 2011
    Communication: 0%  |  Quality: 80%  |  Reliability: 80%  |  Value: 0%
    2nd Mar, 2011More details, one reply…
  • 100%
    "Very professional, provided advice on options, top quality workmanship. Good to find tradespeople with common sense (not that common sometimes!), but they also showed excellent planning and forethought on the job (such as installing isolation valves to minimise disruption to our water supply while fitting out our new bathroom)"
    Ngaire responded:
    "Thanks Phil, always a pleasure :o)"
    Rating by: Phil  |  Rating posted: 5th Nov, 2010  |  Contact: Jeremy Mansfield  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Nov, 2010More details, one reply…

Unauthenticated ratings (5)

  • 95%
    (no comment)
    Rating by: Rob  |  Rating posted: 25th May, 2011  |  Contact: Shane Bird  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rob, 25th May, 2011More details…
  • 95%
    (no comment)
    Rating by: Rewi  |  Rating posted: 7th Apr, 2011  |  Contact: Ngaire Mansfield  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rewi, 7th Apr, 2011More details…
  • 100%
    "Great service, effective and prompt service. Highly recommend. "
    Rating by: Libby   |  Rating posted: 3rd Apr, 2011  |  Contact: Clearing Blocked Drain  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Libby , 3rd Apr, 2011More details…
  • 100%
    "I have worked with Jeremy and his team for two years now and the quality of his work and his integrity is unsurpassed in Wellington"
    Rating by: Danie  |  Rating posted: 2nd Mar, 2011  |  Contact: Jeremy Mansfield  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Danie, 2nd Mar, 2011More details…
  • 100%
    "Could not have asked for better or more reliable service , turned up quickly as thety said they would Fantastic Service and Workmanship "
    Rating by: Knud  |  Rating posted: 2nd Mar, 2011  |  Contact: Ngaire  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Knud, 2nd Mar, 2011More details…

Primary contact
Ngaire Mansfield

Phone number
04 973 5874

Website
www.straightflush.co.nz

Availability
This week/ASAP

Physical address
63 Hopper St,
Mt Victoria,
6011

Postal address
63 Hopper Street,
Mt Victoria,
6011

About us
- NZ Master Plumber of the Year 2014
- Finalist 'Emerging Services' Wellington Gold Awards 2015
- Like us on Facebook
- Operating since 2007

What we do
Straight Flush Plumbing, "the best hand in plumbing".

Our continued success is due to our existing customers sharing their experiences with you on this website and referring their friends, family and workmates. We are eternally grateful to our customers who help us to grow and succeed by spreading the good word about us. We are proud of what we offer and are always working harder to make your experience a great one.

We are certifying plumbers, gasfitters and drainlayers and can handle all your requirements in this regard.

We operate from our base in Mt Cook and service Wellington City and suburbs.

Our staff carry their license to practise with them at all times, and we are Master Plumbers, an association aimed at raising the bar for the industry.

Contact us on 97 FLUSH or look us up online at www.straightflush.co.nz

Like us on Facebook!

Categories we service
Plumbing & Heating, Plumbers / Plumbing Contractors, Hot Water Systems & Repair, Gas Plumbers, Gas Installers / Gas Fitters, Gas Heating, Gas Heater Specialists, Floor Heating, Emergency Plumbers, Drainlayers, Drainage, Drain Unblocking, CCTV, Bathroom Remodelers

Areas we service
Woburn, Wingate, Wilton, Whitemans Valley, Whitby, Wellington CBD, Waterloo, Wallaceville, Waitangirua, Wainuiomata, Wadestown, Vogeltown, Upper Hutt, Trentham, Totara Park, Titahi Bay, Tirohanga, Thorndon, Te Marua, Tawa, Taita, Strathmore Park, Stokes Valley, Southgate, Silverstream, Seatoun, Roseneath (Wellington), Rongotai, Pukerua Bay, Porirua East, Porirua Central, Plimmerton, Pinehaven, Petone, Pauatahanui, Paremata, Paparangi, Papakowhai, Owhiro Bay, Oriental Bay, Onepoto, Ohariu, Ngaio, Newtown, Newlands, Naenae, Mt Victoria, Mornington, Moera, Miramar, Melrose, Maymorn, Manor Park, Mangaroa, Makara, Lyall Bay, Lower Hutt, Linden, Korokoro, Kilbirnie, Khandallah, Kelson, Kelburn, Karori, Kaiwharawhara, Johnsonville, Island Bay, Houghton Bay, Heretaunga, Hataitai, Happy Valley, Grenada, Gracefield, Fairfield (Wellington), Epuni, Eastbourne, Cannons Creek, Camborne, Brown Owl, Boulcott, Birchville, Berhampore, Belmont (Lower Hutt), Avalon, Ascot Park, Alicetown

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