Great service.....
"I will (already have been) recommending your company to others!
I just wanted to say “thank you” for the fast and efficient service and installation of our recent hot water cylinder purchase.
Our tenants are stoked (as you predicted) :-) and I had no problem dealing with you and your company.
I would also like to congratulate you on your highly executed customer service. The way you got back to me with different options and prices was what I really valued and how you took the time to explain what the different types meant.
I… started out by looking for a cheap deal but because of the great customer service I received and seeing that you took the time to care - in the end the price did not matter to me.
So thank you again and I will definitely contact your company for any future work :-)
Have a great day.
They arrived when they said they would, and the work was carried out very professionally by a lovely guy, Glen.
The work was carried out quickly and cleanly, and we would have no hesitation in using this Company again in the future.
"It stinks that i'm the one who lost here
"Thank you so much and appreciate a job well done and special thanks from Gary to Liam for his input, very efficient service to all involved, very happy with outcome, will definitely recommend your servcices to family, colleagues and friends.
Thank you again
Miller family
I highly recommend this company to others.
At 4:30 pm on Friday we realized that the hot water cylinder had “died”. I phoned The Cylinder Guy and spoke to Dan. He was most friendly and very understanding. He said he couldn’t get anyone to me today (Friday) but could probably get someone to me tomorrow, Saturday – are you kidding ? – I had expected to be told “Sorry, can’t do anything until Monday”.
Not only did a new cylinder turn up on my doorstep on Saturday, but… this was followed by an Electrician and Plumber (plus his apprentice) who got to work immediately. They were friendly, well presented, and kept me up to date with what was being done all the time, even took a moment to have a chat with my dog ! When it was all complete, they cleaned up and took everything, including the old cylinder, away with them, leaving it so neat and tidy it was as though nothing had happened.
The astounding part is that all this was done on a Saturday after a call at closing time on a Friday –the service was professional, friendly, well-priced – more or less what my friends and acquaintances had paid for a cylinder replacement, during the week.
The Cylinder Guy has restored my faith in tradesmen – the norm is a sullen, angry person upset at having to work the weekend or being told to wait until Monday. I cannot recommend him and his happy crew highly enough – 100% Satisfied customer.
It's worth pointing out that Dan and Rob encountered several speedbumps for this install - having to switch out the original cylinder delivered… due to space constraints, working within a very tight space in an A frame roof, but I was kept in contact with the whole time with all changes etc. Naturally there was additional labour and cost involved, which Dan reasonably footed most of. Understandably not every job goes as smoothly as you want it to, and this was one of those jobs, but what you want is someone who keeps in contact with you as those challenges arise, which Dan and Rob certainly did. Thank you.
"Tom who installed the cylinder for us is very professional and did such a tidy instal.
He even made sure he closed the gate each time so our dogs didn't run… out.?
We are so happy with the new cylinder and don’t know how we survived without mains pressure for this long.
We have a few friends who are also renovating and will happily be recommending your services to them.
Primary contact
Chris Rankin
Phone number
0275866955
Phone number (alternative)
0275866955
Website
www.cylinderguy.co.nz
Availability
This week/ASAP
About us
We've specialised in replacing hot water cylinders all over NZ for over 5 years. We're also EECA accredited for 'Aquafire' hot water heat pumps.
What we do
All hot water system repairs and replacements nationwide.
Categories we service
Plumbing services, heating, hot water, gas fitting, Plumbing & Heating, Plumbers / Plumbing Contractors, Hot Water Systems & Repair, Emergency Plumbers, Central Heating
Areas we service
Woodhill, Wiri, Whitford, Whenuapai, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wattle Downs, Waterview, Waiwera, Waiuku, Waitoki, Waitakere City and Suburbs, Waitakere City, Waipipi, Waimauku, Waikowhai, Waiau Pa, Waiatarua, Unsworth Heights, Tuakau, Totara Heights, Torbay, Titirangi, Tindalls Bay, Three Kings, Te Papapa, Te Atatu, Taupaki, Tamaki, Takapuna, Takanini, Swanson, Sunnyvale, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Runciman, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Redvale, Red Beach, Ranui, Ramarama, Puni, Pukekohe, Pukekawa, Port Waikato, Ponsonby, Pokeno, Point Chevalier, Piha, Penrose, Patumahoe, Parnell, Paremoremo, Parau (AKL), Parakai, Papatoetoe, Paparimu, Papakura Central, Papakura Area, Panmure, Pakuranga, Owairaka, Otaua, Otara (Manukau), Otahuhu, Orewa, Oratia, Orakei, Onewhero, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Miranda, Milwater, Milford, Middlemore, Mercer, Mellons Bay, Meadowbank, Matakawau, Massey, Maramarua, Maraetai, Manurewa, Manukau City and Suburbs, Manukau central, Manly, Mangere Bridge, Mangere, Mangatawhiri, Mangatangi, Makarau, Mairangi Bay, Lynfield, Lincoln, Laingholm, Kumeu, Kohimarama, Kingsland, Kingseat, Kelston, Kawakawa Bay, Kaukapakapa, Karekare, Karaka, Kakanui, Kaiaua, Hunua, Hunters Corner, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Hibiscus Coast Area, Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, French Bay, Freemans Bay, Franklin Central, Franklin Area, Forrest Hill, Flat Bush, Epsom, Ellerslie, Edmonton, Eastern Beach, East Tamaki, Drury, Devonport, Dairy Flat, Conifer Grove, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Buckland, Browns Bay, Brookby, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Beachlands, Beach Haven, Bayswater, Balmoral, Awhitu, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Ardmore Airport, Ardmore, Ararimu, Alfriston, Albany, Airport Oaks
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%