Name: Total Roof and Property Maintenance Ltd
Telephone: 021508638
Rating: 97

Ratings

100%

"We are pleased with the roof repairs carried out by Mike, he acted quickly, efficiently, very professional, and came across as very knowledgeable. We would definitely use Mike and the company again. Mike also took and sent us many photos of the problem which gave us an insight as to what had been happening. "
Rating by: Ann | Rating posted: 21st Jul | Contact: Mike | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ann•21st Jul•More details…
100%

"We used Chris and the team at Total Roof and Property Maintenance to fix a leak we had in our roof.
They were timely and professional, and good value.
After they visited they sent through photos of the damage and explained what work had been carried out, communication was great.
We would use them again, and recommend to anyone needing some work done."
Rating by: Nina | Rating posted: 10th Jun | Contact: Chris Vowels and Team | Job date: Jun, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nina•10th Jun•More details…
100%

"Mike has been very easy to deal with and replies very promptly. He provides exceptional service and keeps his customers up to date with pictures. Most importantly he listens to his customers and provides important advice. We asked to replace some badly damaged metal roof tiles and Mike went through the effort of ensuring the details of the tiles matched existing ones. I would happily employ his services again and would highly recommend Mike and his team. "
Rating by: Allister | Rating posted: 20th Apr | Contact: Mike Stuart | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Allister•20th Apr•More details…
100%

"I contacted Total Roof & Property Maintenance due to a leak I found in my ceiling. Mike & his team were on to it very quickly and gave me advice as to what they thought my be the issue. Chris oversaw the job & constantly kept me in the loop, following up on the job details and providing photo's to show me the issue & what was carried out.
Extremely efficient service, thorough, friendly and professional.
I thoroughly recommend these guys for any roofing issues and will be… recommending them to other Apartment owners in my complex should they need roofing repairs done in the near future. Thank you so much."
Rating by: Di | Rating posted: 4th Feb | Contact: Chris | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Di•4th Feb•More details…
100%

"We were very fortunate to have Total Roof & Property Maintenance recommended to us. We found Mike and his team to be efficient, hard working and reliable. The roof restoration project was managed professionally and price wise, could not be beaten. We are delighted at the end result, the roof now looks a million dollars. We highly recommend Mike and Total Roof to other home owners and property managers."
Rating by: John | Rating posted: 5th Dec, 2020 | Contact: John Hickey | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•5th Dec, 2020•More details…
100%

"Mike was excellent from start to finish. Had a leak in my roof and wanted it fixed asap. Mike came down found the fault and came back with a quote and was all fixed in a couple of days. He also provides photos of work which has been done which is excellent. If you want a reliable trusty worthy team go with Total Roof."
Rating by: Zaid | Rating posted: 22nd Oct, 2020 | Contact: Mike | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Zaid•22nd Oct, 2020•More details…
100%

"Mike from Total Roof was a real pleasure to deal with and provided relief to an ongoing roof water leak issue.
Mike arrived at the property within a couple of days and quickly located and resolved the issue without having to carry out the unnecessary work that a previous contractor had recommended.
Total Roof would be the company to contact if you are looking for prompt, reliable, trustworthy, friendly & competent services.
"
Rating by: Glenda | Rating posted: 9th Jul, 2020 | Contact: Mike Stuart | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Glenda•9th Jul, 2020•More details…
98%

"Outstanding service. Fixed our rental property roof leaks promptly and for a great price. Sent photos of their work too. Highly recommended."
Rating by: Paul | Rating posted: 10th Jun, 2020 | Contact: Mike Stuart | Job date: Jun, 2020
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•10th Jun, 2020•More details…
100%

"I can't fault the service we received from these guys.
We called due to a leak during lock-down, they came when they said, confirmed before arrival, inspected, quoted and completed the work within the time they said (1 Week) We contacted them due to the feedback they had on No Cowboys, which stacks up with our experience."
Rating by: Ben | Rating posted: 19th May, 2020 | Contact: Mike | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ben•19th May, 2020•More details…
100%

"Would not hesitate to recommend this company. Phoned on a Thursday night. The leak was all fixed by Friday night. Photos taken of the problem, explained clearly. Fixed then and there. No drama. Will definitely be using again."
Rating by: Jo | Rating posted: 3rd May, 2020 | Contact: Jo Holmes | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jo•3rd May, 2020•More details…
98%

"Would not hesitate to recommend Total Roof - we approached them regarding a leaking roof around a chimney and on receiving 2 potential solutions, we decided on the complete removal of the chimney and wood burner - as soon as lockdown ended they promptly arrived and very painlessly and efficient removed the chimney and secured a waterproof covering for the roof. Such pleasant and easy people to deal with - many thanks"
Rating by: Jean | Rating posted: 1st May, 2020 | Contact: Mike and Chris | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Jean•1st May, 2020•More details…
100%

"Mike first visited my property in Torbay before Christmas 2019. I had a leak and Mike checked the roof and sent me a report of where he thought the problems where. It was the best consultancy report I've ever paid for - well worth it because Mike listed the key problems in a straight forward manner, provided photos and outlined his recommendations. I didn't know much about roofs but I understood what Mike was telling me.
Over the course of the following months, I carried out a roofing… project and used Mike for a few of the jobs on the list. Mike's team did a thoroughly professional job. I live in the UK so I was reliant on them keeping me in the loop. Mike took my early morning calls, no problem, and always kept me across what was happening on site. He also watched over the other contractors for me and helped out where he could from a communication perspective. If I'm being honest, I don't think Mike charged me enough. He was outstanding and I wouldn't hesitate to recommend him. I know I will never buy another house in NZ without having Mike check the roof over."
Rating by: Cherie | Rating posted: 28th Apr, 2020 | Contact: Mike Stuart | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Cherie•28th Apr, 2020•More details…
100%

"Mike provided very helpful and honest advice - much appreciated. "
Rating by: Laurette | Rating posted: 2nd Mar, 2020 | Contact: Mike Stuart | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Laurette•2nd Mar, 2020•More details…
100%

"I rang Mike to have an assessment on my roof to see if I needed any work done on it due to the big winds that have been occurring in recent times.. I was so impressed when another Mike came and took pictures of the rusty tiles where the hot water and overflow pipes had leaked. He then came back a couple of days later and replaced the rusty tiles and put new metal surrounds around the overflow pipes. Most impressed with the cost and the photos showing where the new tiles had been replaced.… Would absolutely recommend this company for the excellent service they provide."
Rating by: Pauline | Rating posted: 1st Feb, 2020 | Contact: Mike Stuart | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pauline•1st Feb, 2020•More details…
100%

"4 working days before Christmas I came home from work to find the front entrance inside the house leaking water. I panicked and got onto the internet to suss out a roofing company who may be able to help. Total Roof answered my enquiry but stated they were flat out prior to the Christmas break; I understood this and decided I would have to make do with towels on the floor and a bucket until the holiday break was over and the company was back at work. Dismal thoughts really but to my surprise… I had a call from Total Roof while I was at work asking me how many steps from my front door to the leakage. I told them I was at work but they said it didn't matter, they would come out to my area and get on the roof. They took photos and emailed me to say the leakage was fixed. They had removed roof tiles, saw that the valley and spouting were blocked. They cleared the higher and lower roof areas of the build-up of dirt and debris to allow correct water flow. I was so grateful and blessed them for their prompt service at such a busy time of the year. I have no hesitation in recommending this company to anyone with roofing problems. They are efficient, professional and aim to please the customer. A big thank you to Total Roof from me."
Rating by: Gloria | Rating posted: 21st Dec, 2019 | Contact: Mike Stuwart | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gloria•21st Dec, 2019•More details…
100%

"I noticed a broken roof tile on a rental property inspection and this had left a large hole in the roof. The inspection was 5pm on a Friday. I phoned Mike at 6pm and he informed me he would try and get someone to the job on Saturday as rain is forecast. I am pleased to say the work had been completed by Saturday afternoon WOW what a service"
Rating by: Ian | Rating posted: 14th Dec, 2019 | Contact: Mike | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ian•14th Dec, 2019•More details…
95%

"Excellent service. Chimney removed and roof repaired. Excellent communication and service A++"
Rating by: Matt | Rating posted: 10th Dec, 2019 | Contact: Mike Stuart | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Matt•10th Dec, 2019•More details…
95%

"We had a loose piece of roofing iron from a poorly completed renovation job a few years back. It was in an inconvenient part of the roof, near the apex on a two-storey house with a steep pitched roof, so needed specialist equipment to get to. Mike's team had the problem sorted in an hour."
Rating by: Ryan | Rating posted: 24th Sep, 2019 | Contact: Mike | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Ryan•24th Sep, 2019•More details…
100%

"After being disappointingly let down by another second rate roofing company at the last minute, due to our house going on the market, I contacted Mike from Total Roof. With no time left Mike immediately got involved and sorted out all the repairs that our roof needed including some extras to neaten things up for our house sale. It was a pleasure dealing with him and his team and I was very grateful for his timeous action. I certainly would recommend his company and will use them in future if… the need arises."
Rating by: Craig | Rating posted: 19th Sep, 2019 | Contact: Mike | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Craig•19th Sep, 2019•More details…
100%

"Mike tended to the leak in our roof in an efficient and timely manner. He also offered valuable feedback to provide us with the next stages in dealing with the current state of our roof which was awesome! Thank you Mike and your team."
Rating by: Dorothy | Rating posted: 29th Aug, 2019 | Contact: Mike Stuart | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dorothy•29th Aug, 2019•More details…
100%

"We had an intermittent roof leak that, as it was a drip/dribble type, was challenging to locate. Mike was excellent at communicating and solving the issue. The weather was against us but at each time we had to postpone (due to rain and safety) he would give an alternative date and kept in touch. Mike solved the problem by replacing flashings. This has been tested by heavy rain and the problem has been solved. We would recommend Mike to all."
Rating by: Janine | Rating posted: 3rd Aug, 2019 | Contact: Mike Stuart | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Janine•3rd Aug, 2019•More details…
98%

"We called Mike on a cold, windy, otherwise sunny day 2 years ago, after our kitchen was nearly flooded by heavy rain because of a leaky roof. Mike was friendly and professional. Not only did he quickly diagnosed the problem and fixed it, he also showcased the extraordinary ability to predict the weather. 1 hour after fixing our roof, torrential rain arrived: the sky torn open and streets were flooded, yet our kitchen was dry. "
Rating by: Victoria | Rating posted: 23rd Jul, 2019 | Contact: Mike Stuart | Job date: Jul, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Victoria•23rd Jul, 2019•More details…
98%

"TRPM did a great job of a small, urgent roofing job I had. They were on the job before the rain came, and provided excellent advice and expert judgement. The tradesman, Chris, explained how he would do the work, and then completed it exactly as required. I also really appreciated the as built photos showing each stage of the work. I will definitely use them again. "
Rating by: Craig | Rating posted: 15th May, 2019 | Contact: Mike Stuart | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Craig•15th May, 2019•More details…
100%

"Fantastic company to deal with and would highly recommend to others. It's hard to find trades that actually do the job and do it well. No more leaks and all fixed first time around, which is always a challenge with water issues."
Rating by: Raewyn Gooch | Rating posted: 25th Apr, 2019 | Contact: Mike | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Raewyn Gooch•25th Apr, 2019•More details…
100%

"Total Roof went out to one of my managed properties and were able to identify the issue quickly. They provided before and after photos that I could send the Owner and have solved a problem that had been difficult to assess and deal with. Will use them on a regular basis as they make a Property Manager's life easier."
Rating by: Dianne | Rating posted: 28th Mar, 2019 | Contact: Mike Stuart | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dianne•28th Mar, 2019•More details…
95%

"We are extremely happy with Total Roof! Mike is very helpful, reliable and got the job done in a timely manner. Could not thank them enough. They do not disappoint. Highly highly highly recommend!! "
Rating by: mele | Rating posted: 1st Mar, 2019 | Contact: Mike Stuart | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
mele•1st Mar, 2019•More details…
100%

"I've dealt with Mike Stuart & Mike Black from Total Roof several times over the last few years. Always great service, an impressive response time and reasonable pricing. Highly recommended & much appreciated. Cheers team."
Rating by: Gregg | Rating posted: 1st Aug, 2018 | Contact: Mike Black | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gregg•1st Aug, 2018•More details…
100%

"An efficient, honest, thoroughly professional company that provided outstanding service. Recommended without reservation."
Rating by: Catriona | Rating posted: 26th Feb, 2018 | Contact: Michael Black | Job date: Feb, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Catriona•26th Feb, 2018•More details…
98%

"I knew my roof needed doing, but don't hold much faith or trust in trades people having been caught out in the past. Mike came along, and did a great job. Very reliable and trust-worthy - wouldn't use anybody else now. On the plus side, given him heaps of leads - he has given them the same reliable service."
Rating by: Karoline | Rating posted: 11th Sep, 2017 | Contact: Mike | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Karoline•11th Sep, 2017•More details…
100%

"Michael and his company Total roof are hands down the best service, best communication and best price. In all our years dealing with trade persons , dealing with Michael has been so easy and the quality of his work is 5 star.
Highly recommend and so grateful we found Total Roof.
"
Rating by: Nanci | Rating posted: 11th Apr, 2017 | Contact: Michael | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nanci•11th Apr, 2017•More details…
95%

"Mike from Total Roof is excellent- highly recommended. Our roof sprung a leak on Monday night and Mike had repaired it by Tuesday afternoon.
Great communication, very quick turnaround, good value.
Well done Mike on the quality of your business"
Rating by: Tom Newcomb | Rating posted: 3rd Aug, 2016 | Contact: Mike | Job date: Aug, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Tom Newcomb•3rd Aug, 2016•More details…
100%

"Excellent service! We were in 2 minds whether to have our roof repaired or not, called Mike up, he popped around and inspected the roof at no charge and basically said that the roof was in good condition for now, and that we should not spend any money on it. In the future we will need a new roof... as its 50 years old. Mike put us in touch with the Roofing Association to get further advise. Top man!"
Rating by: Gotham | Rating posted: 3rd Aug, 2016 | Contact: Mike | Job date: Jul, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gotham•3rd Aug, 2016•More details…
100%

"Get these guys to do your job!
We had an urgent need for a roofer due to unexpected damage caused during a renovation. Mike provided a quote over the phone based on tasks and arranged for Mark to come out. Mark turned up and completed the job and provided some advice on other issues on the roof I should remedy.
A small crack in the corner of a tile was missed, but this was not visible from above and was only noticed because of the heavy rain. Mike had Mark back in a flash, without… question.

Mike and Mark really saved my bacon and didn't overcharge me."
Rating by: Colin | Rating posted: 16th Aug, 2015 | Contact: Mark | Job date: Aug, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Colin•16th Aug, 2015•More details…
0%

"This guy is absolutely useless. Have been waiting for over three months for a very simple and straight forward roof repair. He has been provided with a detailed report of the situation by a registered building inspector and still fails to respond to phone calls and emails. I have even called to his house to find the place empty and vacated. Do not bother wasting your time with him as the response you get will be zero. He obviously sets himself a very low standard of communication with his… customers and then fails to achieve it."
Rating by: Stuart | Rating posted: 12th Aug, 2015 | Contact: Michael | Job date: Aug, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Stuart•12th Aug, 2015•More details…
100%

"I have owned property for over forty years and Michael is the best tradesperson who ever did work for me.
I recommend him. Prompt reliable ,efficient , reasonable price and a nice guy. "
Rating by: Peter | Rating posted: 27th May, 2015 | Contact: Michael | Job date: May, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter•27th May, 2015•More details…
100%

"The work on the roof was done on 24th April after heavy rain that week.I made contact with Mike as soon as the leak sprouted and we kept in contact throughout the week for a perfect day when he could go up the roof. Mike identified the cause [4 roof valleys needed clearing] when he came and quoted me a fee which was very fair.I am glad to recommend him as professional and a man with integrity."
Rating by: Rachel | Rating posted: 2nd May, 2015 | Contact: Mike Stuart | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rachel•2nd May, 2015•More details…
100%

"We had great service from Mike. It took a couple of goes to locate a roof leak, but once we had plugged into Total Roof Maintenance we knew we were in good hands. Great service, great price."
Rating by: Mark | Rating posted: 8th Feb, 2015 | Contact: Mike Stuart | Job date: Feb, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mark•8th Feb, 2015•More details…
100%

"Excellent service - Mike did a great job at very short notice and for a very reasonable price. He also provided a very detailed overview of our roof condition with some images so that we can see what the issues are now and potentially into the future. We would definitely recommend his services."
Rating by: Francis | Rating posted: 4th Dec, 2014 | Contact: Mike Stuart | Job date: Dec, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Francis•4th Dec, 2014•More details…
100%

"Used Total Roof on a recommendations from another Tradie. Found them very easy, professional yet friendly to deal with. Kept me in the loop at all stages and got the problem roof fixed, did a great job and left everything clean and tidy taking away all rubble and mess. Would recommend highly."
Rating by: Stacey | Rating posted: 20th Nov, 2014 | Contact: Mike | Job date: Oct, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Stacey•20th Nov, 2014•More details…
100%

"Mike and his team were fantastic. Fast reply, came out within days of initial enquiry. He checked out the roof and was honest to a fault, recommended replacing the roof (which he doesn't do) rather than spending money fixing the multiple possible causes of the leak. He managed to put a patch on for the meantime until we can afford to replace the whole thing. Really appreciated his honesty as he could have easily made a lot of money but didn't take advantage. Would highly recommend this company… and will be using them in future for any property needs."
Rating by: Ashley | Rating posted: 28th Jul, 2014 | Contact: Mike | Job date: Jun, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ashley•28th Jul, 2014•More details…
100%

"Mike and his team are simply fantastic. They went out of their way (literally) to come and find the leak and returned the next day (Saturday) as promised to repair it. Undertook a quick roof inspection as well. Fixed a few issues at no extra cost and advised on future maintenance. Excellent service. Recommend without hesitation."
Rating by: Andrew Bell | Rating posted: 9th Jul, 2014 | Contact: Mike Stuart | Job date: Jul, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andrew Bell•9th Jul, 2014•More details…
98%

"I rang about 5 or 6 people when we had torrential rain and our son's bedroom ceiling was leaking. Mike is the only one that would come out that day. Awesome service, really friendly and knowledgeable. It's always good to share the news about trade people like this. Definitely recommend. Thanks Mike! We're nice and dry :o) Sofia"
Rating by: Sofia | Rating posted: 13th Jun, 2014 | Contact: Mike | Job date: Jun, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Sofia•13th Jun, 2014•More details…
100%

"I needed somebody to repair my leaking roof urgently. Mike arrived the next morning at the time he said he would. He found the cause of the leak very quickly and repaired it. We have had heavy rainfall over the last few days and my roof has not leaked. I can certainly recommend his work."
Rating by: Graham | Rating posted: 6th May, 2013 | Contact: Mike Stuart | Job date: Apr, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Graham•6th May, 2013•More details…
100%

"After the Southerly storms in December we found water leaking into our lounge. Mike replied to our enquiries promptly, scheduled a time to come and look at the problem as soon as he could, arrived on time , then found the cause of the leak really quickly.
Good guy to deal with, and a great solution."
Rating by: Andy | Rating posted: 19th Jan, 2012 | Contact: Mike Stuart | Job date: Dec, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andy•19th Jan, 2012•More details…
100%

"Total Roof got back to me very promptly and arrived at the agreed time to assess the job. The work was completed as soon as weather permitted and within the quoted price. Very friendly, courteous service and great communication, Total Roof followed up after the first heavy rains to ensure I was happy with the repairs. I would certainly choose Total Roof again in the future."
Rating by: Gayna | Rating posted: 27th May, 2011 | Contact: Michael Stuart | Job date: May, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gayna•27th May, 2011•More details…
100%

"Mike was very through in explaining what was needed and was able to provide photos of problem areas. Was very prompt in getting the job done in between all the Auckland rain"
Rating by: Fiona | Rating posted: 25th Mar, 2011 | Contact: Mike | Job date: Mar, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Fiona•25th Mar, 2011•More details…
100%

"Mike was not only on time and delivered great results, he actually fixed two other small problems free of charge! Thanks Mike, will definately be using you again! Cheers Bo & Brendon Peterson."
Rating by: Bo | Rating posted: 7th Dec, 2010 | Contact: Mike | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bo•7th Dec, 2010•More details…

Total Roof and Property Maintenance Ltd / Roofing in East Tamaki