Absolute Domestics / Cleaning & Household Services in Sandringham

 

Primary contact
Customer Service

  • 100%
    "All the staff reference checked, police checked, insured and trained. Brilliant cleaners Cheryl and Michael "
    Rating by: Sandra  |  Rating posted: 1st Jun  |  Contact: Sandra   |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st JunMore details…
  • 33%
    "This company is a total joke. Hired them for an End of Lease clean (and they are still calling it an end of lease clean). There was rubbish in one of the draws, rice left in a cupboard, marks on walls, dirt on window cils, a dirty mirror and just generally not clean. No idea what work the cleaner did in three hours, but all that was done was vacuuming and mopping. I think the cleaner took her time because she was called last minute by her boss to clean (not my problem though). I will not have to litigate this through the courts to recover the money lost for having my landlord to have a cleaner come over and fix up their mess! I got an email from the companies "Chairman" demanding payment for the cleaning services. Not happening! You've caused me a loss already due to the negligence of this cleaner"
    Customer Service responded:
    "Hi, unfortunately we weren't aware of this review so are not able to comment on the details of your service from last year. Our cleaners work to your instructions in the timeframe provided and we are sorry that you were disappointed with what was achieved in the time allocated. Regards, Absolute Domestics"
    Rating by: Luke  |  Rating posted: 26th Oct, 2018  |  Contact: Vicki  |  Job date: Apr, 2018
    Communication: 50%  |  Quality: 0%  |  Reliability: 80%  |  Value: 0%
    26th Oct, 2018More details, one reply…
  • 0%
    "3 hour service =$180 nothing was done in three hours I was expecting whole hour to be completed only 1 bathroom cleaned and two windows. Waste of money really never hire this company always give contract to complete whole hour at fixed price via other cleaners. This was number one on google I believe only because the company is doing well internationally or is ripping others off with there bogus cleaning service.

    After the clean they said this sort of job will take 10 hours to complete if they told me from the start they can't do this job I would of hire other cleaner from the start. Very disappointed"

    Rating by: Shane  |  Rating posted: 9th May, 2017  |  Contact: Monica  |  Job date: May, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    9th May, 2017More details…
  • 13%
    "I paid $300 for a six hour end-of-tenancy clean. I asked for general clean, with special attention to windowframes, lightshades, ceilings and floors.

    In six hours, she cleaned the windowframes, two light shades, and broke another lightshade.

    There was a smear of tomato sauce still on the floor. There were still cobwebs in the corners.

    When I complained, the company rang back to say:

    - she had done the ceilings (she clearly hadn't)

    - the smudge on the floor was rust and she'd scrubbed and scrubbed it (I sprayed it and it wiped up immediately)

    - she had done all the lightshades (ahahaha yeah right - they had not been touched, I have photos).

    - they implied that my house was totally filthy and that I should have booked three days (at $50 an hour).

    They grudgingly offered that she could come back and clean the lightshades "again".

    I am FURIOUS.

    I paid other cleaners to come in the next day, and they blitzed everything in six hours easily. And they only cost $20/hr!
    "

    Rating by: Donnelle  |  Rating posted: 11th Mar, 2017  |  Contact: Betty  |  Job date: Mar, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    11th Mar, 2017More details…
  • 0%
    "I\'m absolutely appalled by the service provided AD. Poor communication with staff, unhelpful over the phone. Clean was mediocre. Give them a miss! 3 hr clean = 150 dollars. Cleaner gets 30 dollars per hour. That\'s a nice 20 per hour for company that does bugger all. Give a miss. "
    Rating by: Orchid  |  Rating posted: 25th May, 2011  |  Contact: Glenda/Katrina  |  Job date: May, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    25th May, 2011More details…
  • 19%
    "I was looking for a company to spring clean my house, top to bottom. Saw varies ads for this and settled on this company.

    Spring clean it was not, i was disappointed and have not used them since."

    Rating by: Kerryn  |  Rating posted: 9th Feb, 2007  |  Contact: Sorry, Name Is Forgotten  |  Job date: Nov, 2006
    Communication: 25%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    9th Feb, 2007More details…

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