Advanced Electrical Services

Ratings

100%

"Did a great job. Very thorough and the electrician had an easy going personality making it a breeze to have him in my home."
Rating by: Catherine | Rating posted: 12th Jul | Contact: J/Lara admin person | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Catherine•12th Jul•More details…
100%

"Advanced electrical have fantastic communication skills and finish work to a very high standard. They work efficiently and are always willing yo answer any questions. Highly recommended to anyone in Auckland. "
Rating by: Jenna | Rating posted: 26th Jun | Contact: Ben | Job date: Jun, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jenna•26th Jun•More details…
23%

"TERRRIBLE! RIP OFF! Find someone else!
Cancelled first appointment, arrived late for second appointment after we left work early to be at home at scheduled time.
We booked as card was in local cafe (less than 5 minutes from our house)
Charged for travel time during rush hour traffic due to their delay, in order to pick up parts even though they would have been to the electrical supply store numerous times prior to our appointment.
Quoted $150 to $180 and then charged over $400.
Charged… for an hour and a half worth of time when was only present for 40 minutes.

Called back as two switches were installed with on/off wrong way up. Only fixed one so one switch is still the wrong way up.

Face plate does not fit properly, and does not look right.

Dodgey bill with item costs not itemised and added unspecified costs.

Do not use."
Jordan Stokes responded:
"Hi Tracey, I'm sorry you feel that this was a bad experience. Just to follow up on a few points... We revised all phone calls with you and found that you were never quoted a price at anytime as we were never asked. The reason the price was $370 + GST was because we replaced multiple dimmers and switches in your house and this is not cheap gear. We do our best, much like the NZ police, to have great communication, turn up to jobs on time and provide a great customer experience. When we are going to be late, we call to re schedule, as we did with you. As you can understand, this is sometimes out of our hands. However, we do the best we can to communicate this to our clients and provide a new booking time that is convenient to the client, as we did for you. All our travel time is charged when we must pick up gear that we don't carry. The reason why the switch is upside down is because it is switched from 2 locations. When the other location is switched then the current location will now site "Upside down." This can be fixed by switching your other switch :) I do apologise if you thought our bill did not display enough information. We have since asked our software company to start showing full break downs on all charge up invoices. We are happy to discuss this with you and do whatever is necessary to ensure you feel you have received the best customer service. Thank you Jordan "
Rating by: Tracey | Rating posted: 23rd Jun | Contact: Ben | Job date: Jun, 2018
Communication: 50% | Quality: 30% | Reliability: 10% | Value: 0%
Tracey•23rd Jun•More details, one reply…
100%

"Extremely professional with nothing being a problem - great experience.
Have used several times previously and always really impressed with workmanship.
Will use again"
Jordan Stokes responded:
"Hi Cathy Thank you for your review. We appreciate your feedback. We take pride in providing good customer experience and look forward to working with you again. Thanks Advanced Electrical Services "
Rating by: Cathy | Rating posted: 23rd May | Contact: Benjamin | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Cathy•23rd May•More details, one reply…
100%

"Bradley arrived to replace all my lights in my home. He was on time and very efficient, would highly recommend this company as I never usually give feedback but I was just so impressed with the work that was done. "
Jordan Stokes responded:
"Hi Lenard Thank you for your feedback. Advanced Electrical Services takes pride in our efficiency and good time management. Thanks Advanced Electrical Services"
Rating by: Lenard | Rating posted: 14th May | Contact: Brad | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lenard •14th May•More details, one reply…
100%

"Ben arrived at job with a smile and “Im here to help you attitude” He was very helpful and obliging. I have dealt with many trades over the years, but to date had never had such a friendly and helpful attitude. I normally never give feedback to suppliers, but I just had to pass on my thanks for the job Ben did. He is a great advert for your company, and would be an asset to any company."
Jordan Stokes responded:
"Hi Simon Thank you for this feedback. Ben is definitely a huge asset to Advanced Electrical Services. We look forward to working with you again soon. Thanks Advanced Electrical Services Limited "
Rating by: Simon | Rating posted: 13th May | Contact: Ben | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simon•13th May•More details, one reply…
100%

"We needed electrical, IT, fibre and data sorted in our new office fit out; these guys had the right people for the job. Seemed to have a lot of practical and technical experience and they were wonderfully flexible to deal with (including after hours and on weekends). Well managed project, they avoided major hiccups for us. Everything worked. Thanks "
Jordan Stokes responded:
"Hi Matt Thank you for your review. The team at Advanced Electrical Services ensure that all staff are qualified for the task at hand. Advanced Electrical services offers after hours and emergency services and are easy to contact. We enjoy working on both maintenance and project jobs. We look forward to working with you again soon. Thanks Advanced Electrical Services Limited "
Rating by: Matt | Rating posted: 10th May | Contact: Ben | Job date: Feb, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Matt•10th May•More details, one reply…
100%

"We were left without hot water after bad weather, Jordan was at our house within an hour and we were back up and running almost immediately. Very professional service, thank you!"
Jordan Stokes responded:
"Hi James Thank you for your feedback. We at Advanced Electrical Services take pride in our honest work ethic and reliable service. We offer 24/7 assistance and are always easy to contact. We look forward to working with you again. Thanks Advanced Electrical Services Limited"
Rating by: James | Rating posted: 8th May | Contact: Jordan | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
James•8th May•More details, one reply…
100%

"Great service "
Jordan Stokes responded:
"Hi Katie Thank you for your review. We appreciate your feedback. The team at Advanced Electrical Services prides themselves on great service and quality workmanship. We look forward to working with you again. Thanks Advanced Electrical Services Limited"
Rating by: Katie | Rating posted: 8th May | Contact: Lara foat | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Katie•8th May•More details, one reply…
100%

"We needed additional lighting in our offices along with a faulty outdoor entry light that needed fixing. The team at Advanced Electrical Services were excellent in all aspects. Great service, clearly explained all of our options, worked efficiently and was competitively priced. I have no hesitation in using them again. Highly recommend!"
Jordan Stokes responded:
"Hi Troy Thank you for your review. The team at Advanced Electrical Services strives to ensure our clients receive the best customer service. We take pride in our clear communication and honest work ethic. We look forward to working with you again soon. Thanks Advanced Electrical Services Limited"
Rating by: Troy | Rating posted: 7th May | Contact: Jordan Stokes | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Troy•7th May•More details, one reply…
100%

"Jordan and his team were fantastic to work with, super responsive and flexible to adapt to changes throughout the project. Highly recommended. "
Jordan Stokes responded:
"Hi Brendan Thank you for your feedback. At Advanced Electrical Services, we take pride in providing exceptional customer services and ensuring we are adaptable and flexible. We look forward to working with you again on the next project. Thanks Advanced Electrical Services Limited "
Rating by: Brendan Gray | Rating posted: 4th May | Contact: Jordan Stokes | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brendan Gray•4th May•More details, one reply…
100%

"Use Advanced a few times now. Always come through for me and do a great job."
Jordan Stokes responded:
"Hi Lloyd Thank you for your review. As a team, we enjoy building good rapport with our clients and completing both maintenance jobs and projects. We look forward to working with you on the next project. Thanks Advanced Electrical Services Limited"
Rating by: Lloyd | Rating posted: 3rd May | Contact: Ben | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lloyd•3rd May•More details, one reply…
93%

"The service was amazing. I felt well looked after. "
Jordan Stokes responded:
"Hi Sheree Thank you for your feedback. We take pride in our honest work ethic and providing the best customer experience. We look forward to working with you in the future. Thanks Advanced Electrical Services Limited "
Rating by: Sharee | Rating posted: 3rd May | Contact: Lara Foat | Job date: Feb, 2018
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 80%
Sharee•3rd May•More details, one reply…
100%

"Professional and good customer experience "
Jordan Stokes responded:
"Hi Stefan Thank you for your review. We take pride in our professionalism and ensuring our clients experience the best service. We look forward to working with you again. Thanks Advanced Electrical Services Limited "
Rating by: Stefan | Rating posted: 3rd May | Contact: Lara | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Stefan•3rd May•More details, one reply…
55%

"the mounting of the pantry light switch was poorly done causing the pantry door to remain partly open. "
Rating by: Alan | Rating posted: 24th Mar | Contact: Jordan | Job date: Jan, 2018
Communication: 80% | Quality: 20% | Reliability: 70% | Value: 50%
Alan•24th Mar•More details…
100%

"The team at Advanced Electrical did an outstanding job of wiring up our new kitchen. They had great advice were very friendly and professional and were very reasonably priced compared to other electricians! I wouldn’t hesitate to recommend them. "
Jordan Stokes responded:
"Hi Anna Thank you for your review. We thoroughly enjoy working with our client's to ensure we achieve the desired result. We look forward to working with you again in the future. Thanks Advanced Electrical Services Limited"
Rating by: Anna | Rating posted: 14th Mar | Contact: Advanced Electrical Services | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Anna•14th Mar•More details, one reply…
95%

"Ben was friendly and polite, and had no trouble diagnosing and fixing the problems with our light fittings or replacing our old noisy bathroom fans with nice new quiet ones (which he went and bought once he saw what was required). He was very careful to check with me on some small cosmetic details and made sure to tidy up after he had finished. I would not hesitate to ask him back next time I need an electrician.
When he wasn't able to come on the day originally scheduled, Jordan kept me… informed and arranged another time."
Jordan Stokes responded:
"Hi Fran Thank you for your review. We pride ourselves on working hard and paying attention to detail. We look forward to working with you again in the future. Thanks, Advanced Electrical Services Limited"
Rating by: Fran Hutchinson | Rating posted: 16th Oct, 2017 | Contact: Ben Chillingworth | Job date: Oct, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Fran Hutchinson•16th Oct, 2017•More details, one reply…
100%

"Epic"
Jordan Stokes responded:
"Hi Luke Thank you for your feedback. We look forward to working with you again. Thanks Advanced Electrical Services Limited"
Rating by: Luke | Rating posted: 16th Oct, 2017 | Contact: Jordan stokes | Job date: Oct, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Luke•16th Oct, 2017•More details, one reply…
100%

"Always a professional service.
Good communication skills.
Punctual and a fast worker.
Excellent quality work. "
Jordan Stokes responded:
"Hi Brendon Thank you for your review. We appreciate your feedback and look forward to working with you again. Thanks Advanced Electrical Services Limited "
Rating by: Brendon | Rating posted: 16th Oct, 2017 | Contact: Jordan Stokes | Job date: Oct, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brendon •16th Oct, 2017•More details, one reply…
100%

"Great friendly & reliable service. I had heated towel rails installed in both bathrooms of my house and felt confident leaving Jordan to complete the job. The price was as quoted and I appreciated his recommendation on placement as it looks much better than my initial suggestions. Greatly appreciated, and would highly recommend."
Jordan Stokes responded:
"Hi Emma Thank you for your feedback. We enjoy working with our clients to ensure we achieve the desired result. We look forward to working with you again. Thanks Advanced Electrical Services Limited "
Rating by: Emma | Rating posted: 15th Jul, 2016 | Contact: Jordan Stokes | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Emma•15th Jul, 2016•More details, one reply…
100%

"We had AE come to our dance studios to replace some old wiring and plug points. They were very accommodating with our limited access times, due to classes running throughout the day, and the job was completed quicker then expected. All work was to a high standard and very reasonably priced. We will definitely be using AE for any other electrical work we have in the future."
Jordan Stokes responded:
"Hi Julie Thank you for your feedback. We value our clients and strive to ensure work is completed to a high standard and at our client's convenience. We look forward to working with you again in the future. Thanks Advanced Electrical Services Limited "
Rating by: Julie | Rating posted: 13th Jul, 2016 | Contact: Jordan Stokes | Job date: Oct, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie•13th Jul, 2016•More details, one reply…
100%

"We had Advanced Electrical come and do several jobs at our house over a period of 12 months. We always found their staff to be polite and punctual and their work was to a high standard. There were also no surprises with the billing - we paid what they quoted. Thanks Jordan and team."
Jordan Stokes responded:
"Hi Aroha Thank you for your review. We appreciate your feedback. We pride ourselves on being affordable and communicating well with our clients to ensure there are no surprises. We look forward to working with you again. Thanks, Advanced Electrical Services Limited"
Rating by: Aroha | Rating posted: 13th Jul, 2016 | Contact: Jordan Stokes | Job date: Jul, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Aroha•13th Jul, 2016•More details, one reply…
98%

"Emergency contact for nine fuel sites 24/7. Always replied quickly if he couldn't pick up my calls. Priced well for the work required with code of compliance for Auckland City Council. "
Jordan Stokes responded:
"Hi Simon Thank you for your feedback. We take our work seriously and strive to always ensure we communicate well with all of our clients 24/7. We look forward to working with you again. Thanks Advanced Electrical Services Limited"
Rating by: Simon | Rating posted: 12th Jul, 2016 | Contact: Jordan Stokes | Job date: Jan, 2012
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Simon•12th Jul, 2016•More details, one reply…
100%

"Really happy with the work these guys did! Professional, efficient and friendly service at a reasonable price. Can't go wrong!"
Jordan Stokes responded:
"Hi Aneesa Thank you for your review. We pride ourselves on being professional, efficient and friendly. We look forward to working with you again in the future. Thanks, Advanced Electrical Services Limited"
Rating by: Aneesa | Rating posted: 12th Jul, 2016 | Contact: Jordan stokes | Job date: May, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Aneesa•12th Jul, 2016•More details, one reply…
100%

"Awesome company and friendly guys! Did a great job, extremely reliable and very well priced. Very impressed with the service, and standard of electrical work (and the price) I got done by Jordan And the guys at Advanced electrical. Friendly guys and very helpful and knowledgable. I would highly recommend them to anyone. "
Jordan Stokes responded:
"Hi Adele Thank you for your review. We take pride in our reputation for being a reliable company made up of friendly and hard working staff. We look forward to working with you again. Thanks, Advanced Electrical Services Limited"
Rating by: Adele | Rating posted: 12th Jul, 2016 | Contact: Jordan Stokes | Job date: Apr, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Adele•12th Jul, 2016•More details, one reply…
100%

"Completed relighting of home. Good service and tidied up after finishing job. Good communication, friendly and punctual. I would recommend this company "
Jordan Stokes responded:
"Hi David Thank you for your review. We appreciate your feedback. We look forward to working with you again. Thanks, Advanced Electrical Services Limited"
Rating by: David | Rating posted: 12th Jul, 2016 | Contact: Jordan Stokes | Job date: Jul, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
David•12th Jul, 2016•More details, one reply…
100%

"I found this company reliable, very competitive with their pricing, and friendly. They did both work on our home as well as doing a great lighting plan for our new outdoor/indoor holiday home. Their lighting plan was both functional and creative. They followed their plan giving us an amazing indoor/outdoor entertaining area that added considerable value to our properties."
Jordan Stokes responded:
"Hi Kathy Thank you for your review. We appreciate your feedback and take pride in our work. We look forward to working with you again in the future. "
Rating by: Kathy | Rating posted: 12th Jul, 2016 | Contact: Jordan Stokes | Job date: Feb, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kathy•12th Jul, 2016•More details, one reply…
100%

"I used these guys to do the electrics in my house. Fast, efficient and knowledgeable which is what you want and expect from an electrician. They cleaned up after themselves really well and we're polite and friendly. Will definitely use them again."
Jordan Stokes responded:
"Hi Henry Thank you for your review. We pride ourselves on being efficient and knowledgeable. We look forward to working with you again. Advanced Electrical Services Limited"
Rating by: Henry | Rating posted: 30th Jun, 2016 | Contact: Jordan Stokes | Job date: Jul, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Henry•30th Jun, 2016•More details, one reply…

Advanced Electrical Services / Electricians / Electrical Contractors in Point Chevalier