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Allstar Plumbing Ltd - Central / Mt Eden

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  • 8%
    "My landlord used their service and hasn't been happy. They are not communicative and engaging, cause damage to property, your belongings and won't take any responsibility. Won't recommend. "
    Rating by: Arsalan  |  Rating posted: 31st Oct, 2020  |  Contact: Carson  |  Job date: Sep, 2020
    Communication: 0%  |  Quality: 20%  |  Reliability: 0%  |  Value: 10%
    Arsalan31st Oct, 2020More details…
  • 100%
    "Great job replacing fibreglass skylights on my Albany warehouse. Would recommend."
    Rating by: Peter  |  Rating posted: 14th Dec, 2016  |  Contact: Carson  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter14th Dec, 2016More details…
  • 100%
    "Allstar came to install the gas fitting on a new oven at our cafe. A quick job, efficiently done, with a good result. I have Carson's mobile number on my phone and he's always happy to help."
    Rating by: Rew  |  Rating posted: 21st Jul, 2015  |  Contact: Carson  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rew21st Jul, 2015More details…
  • 25%
    "I recently have had a bad experience with this company as I was disputing an invoice for a small job which had been fixed 5 months prior for approx $100, to get a bill for nearly $500 for a new tap. I did not receive a call to be told that this was what was required. I left a message asking Carson to call me about the invoice, which he never did. 5 months later I received a letter from a credit control company demanding payment that week with another $180 added onto the bill. I spoke with Carson who said he was aware I had an issue with the bill, and said his \'office\' had tried calling me on several occasions (I never received any voice messages). He later changed his mind and said he wasn\'t aware I had a dispute with the invoice and that he had never received a message from me. He finished the call saying he would look into it for me and give me a call back. He never did, and I rang back on a couple of occasions and sent several emails, including cc\'ing him on emails to the credit control co. Long story short he ignored my complaint completely, and I ended up having to pay the credit control co. for fear of being taken to court which was the next step. Not impressed at all. A little customer service would have gone a long way. I will not be using him or his company again."
    Rating by: Helena   |  Rating posted: 7th Jun, 2011  |  Contact: Carson  |  Job date: Nov, 2010
    Communication: 10%  |  Quality: 30%  |  Reliability: 30%  |  Value: 30%
    Helena 7th Jun, 2011More details…
  • 100%
    "I use AllStar Plumbing for my rental properties and my own home, they\'re always prompt, reliable and very pleasant to deal with. I couldn\'t rate them highly enough."
    Rating by: Karen  |  Rating posted: 29th Aug, 2010  |  Contact: Carson  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Karen29th Aug, 2010More details…
  • 100%
    "A top class service was supplied and friendly trades man."
    Rating by: Donna  |  Rating posted: 1st Mar, 2008  |  Contact: Carson  |  Job date: Feb, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Donna1st Mar, 2008More details…

Unauthenticated ratings (2)

  • 98%
    "Very professional service by a tradesman that took pride in the job. Prompt service and very good with communication. Would use Allstar Plumbing again. "
    Rating by: Carl  |  Rating posted: 5th Apr, 2010  |  Contact: Carson  |  Job date: Oct, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Carl, 5th Apr, 2010More details…
  • 100%
    (no comment)
    Rating by: RICHARD  |  Rating posted: 31st Mar, 2009  |  Contact: CARSON  |  Job date: Mar, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    RICHARD, 31st Mar, 2009More details…