Alpha Drain Unblocking / Drain Unblocking in Mairangi Bay
Primary contact
Richard Thomson
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100%
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100%"Spotted one of the Alpha Drain vans on the road, gave them a call as they looked tidy and professional. Richard arrived on time the next day and ascertained quickly that it didn't look like our problem needed their involvement to fix. In the end, Richard spent 30mins doing checks and discussing the issue with me. Once done, there was no charge. Bloody good Kiwi company that isn't there to just take your money. Just can't beat that. "Rating by: Tristan | Rating posted: 21st Feb | Contact: Richard | Job date: Feb, 2019Tristan•21st Feb•More details…
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100%"Richard's customer service was amazing! He provided same day service and not only fixed the job we had requested him for, but organized a plumber for us to fix another problem as well. Dave was friendly, professional and had our issue sorted in no time at all.
I highly recommend Alpha Drain unblocking and we will definitely be using again.
"Rating by: Danielle | Rating posted: 20th Feb | Contact: Danielle Turner | Job date: Feb, 2019Danielle•20th Feb•More details…
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100%"I was very impressed with the professional and knowledgeable service that Dave provided, turned up on time and explained what needed doing, extremely satisfied with the results, will not hesitate to recommend. "Rating by: Derek | Rating posted: 16th Feb | Contact: Dave | Job date: Feb, 2019Derek•16th Feb•More details…
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100%"Excellent service! Very professional."Rating by: William | Rating posted: 8th Feb | Contact: Dave | Job date: Feb, 2019William •8th Feb•More details…
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100%"Dave turned up when planned and was able to identify and solve the problem quickly.
In addition he us advice on looking after drains to prevent problem reoccurring & gave some great solutions to other drainage ideas for future plans we were looking at.
Thank you
"Rating by: Jane | Rating posted: 8th Feb | Contact: Dave | Job date: Feb, 2019Jane•8th Feb•More details…
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100%"I called Dave in to fix a terribly blocked waste drain. I cannot say how pleased I was with the professional service I received from the very first emergency phone call. The service was same day, I was given an actual time and at my request Dave phoned ahead so I could meet him on site. Dave was no fuss, friendly, personable, professional, and very importantly fixed the problem for an AMAZINGLY low price (which I was able to pay on site via eftpos and immediately receive receipt). I work in… sales and have compreshensive experience with homes and professional tradespeople. 100% + for service... Dave from Alpha Drain Unblocking was exceptional - I would highly recommend him to anyone with a drain issue."Rating by: Maria | Rating posted: 23rd Jan | Contact: David (Dave) Grant | Job date: Jan, 2019Maria•23rd Jan•More details…
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100%"These guys are Legends, can't recommend them highly enough. We had a blocked sewerage pipe which wasn't very pleasant. I rang and spoke with Richard who said they could get someone around that afternoon and explained the process for unblocking and fixing it and provided a quote. Dave came around that afternoon and did a great job! Talked me through the whole process and the price was as quoted. "Rating by: Seamus | Rating posted: 14th Jan | Contact: Dave | Job date: Jan, 2019Seamus•14th Jan•More details…
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100%"Excellent service! Very professional, prompt attendance and really easy to deal with. Thank you!"Rating by: Mary | Rating posted: 9th Jan | Contact: Richard | Job date: Jan, 2019Mary•9th Jan•More details…
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100%"Challenging waste-water and storm-water problems dealt with quickly, efficiently and cost effectively including a CCTV scan of the troublesome pipe. Dave even made the call direct to Watercare as it turned out to be a sewer main that needed to be checked. Richard rearranged things so he could CCTV the line so we could get everything done on the day Very skilled and experienced. Wouldn't hesitate to recommend."Rating by: Mark | Rating posted: 7th Jan | Contact: Dave and Richard | Job date: Jan, 2019Mark•7th Jan•More details…
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95%"This company is excellent! Came out to my home within the hour, and the service guy that showed up was very friendly and explained everything to me along the way so I could understand what had happened and how to fix the issue in the long term. He was busting his guts in the pouring rain poor guy! Richard was also very lovely and easy to deal with over the phone. Incredibly happy!"Rating by: Kate Brookes | Rating posted: 4th Jan | Contact: Richard | Job date: Dec, 2018Kate Brookes•4th Jan•More details…
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98%"Nothing was too much trouble, he cleaned up well after the work and the job was done in a very professional and efficient manner. Full marks! Thankyou."Rating by: Janelle | Rating posted: 28th Dec, 2018 | Contact: Richard Thomson | Job date: Dec, 2018Janelle•28th Dec, 2018•More details…
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100%"Guys were really good. Came as soon as possible the following business day. The prior job finished late but Dave rang ahead to apologise and tell me he would be 30 mins late. Cleared the drain and gave some great advice on how I might tackle a bigger drainage problem - and save myself some money in the process. Charged what they quoted. Can't ask for more than that. These will be my go-to guys from now on. "Rating by: Jade | Rating posted: 17th Dec, 2018 | Contact: Dave | Job date: Dec, 2018Jade•17th Dec, 2018•More details…
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100%"A fantastic company - highly recommend Richard. Fast & highly efficient in attending to our troublesome blocked drain. Excellent communication skills & very friendly too. He also gave us some valuable suggestions to help improve drainage area. Richard should be your first & only stop for any drainage needs!"Rating by: Natalie | Rating posted: 13th Nov, 2018 | Contact: Richard | Job date: Nov, 2018Natalie•13th Nov, 2018•More details…
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100%"Extremely happy with the service provided by Richard and Dave from Alpha Drain Unblocking. Richard answered my call during after hours and came first thing in the morning at the time he said he would come. They explained to me in detail exactly what was happening and showed me each step of the unblocking process. Both Richard and Dave were friendly, professional, honest, genuine and patient - an absolute pleasure to deal with. They even went the extra mile to help me check my storm-water drain… and provided useful advise on the plumbing of my house. If you need a drain unblocked, choose Alpha Drain Unblocking and you won't be disappointed. Highly recommended to all - AAA++++"Rating by: Chi | Rating posted: 7th Nov, 2018 | Contact: Richard Thomson | Job date: Nov, 2018Chi•7th Nov, 2018•More details…
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95%"RIchard was prompt to respond, and arrived within the timeframe he gave me. He and Dave unblocked the drain, flushed it and explained what might have caused the the issue.
"Rating by: Ruth | Rating posted: 30th Oct, 2018 | Contact: Ruth Hamilton | Job date: Oct, 2018Ruth•30th Oct, 2018•More details…
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100%"Very helpful explained each process before it was done,efficeint operation cleaned up after themselves. They were polite helpful & friendly"Rating by: Auriel | Rating posted: 28th Oct, 2018 | Contact: Richard | Job date: Oct, 2018Auriel•28th Oct, 2018•More details…
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100%"Fantastic service!! Was at my place before I could blink ! Did a fantastic job informing me all the way on cost. Came back the next day to add a cap to sewer line as he said he would and at no cost. Friendly and a great communicator ....would use again in a heartbeat.
"Rating by: Graeme | Rating posted: 26th Oct, 2018 | Contact: Graeme Smallfield | Job date: Oct, 2018Graeme•26th Oct, 2018•More details…
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100%"I have the guys at Alpha Drain Unblocking to be totally professional. The turned up on time and left the place clean and tidy.
Thoroughly recommended AAA+"Rating by: Murray | Rating posted: 24th Oct, 2018 | Contact: Alpha Drain Unblocking | Job date: Oct, 2018Murray•24th Oct, 2018•More details…
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100%"Greathe business. From time issue was notified to company; things were instantly underway. Communication throughout the whole job was excellent and tradesman who undertook the job was extremely professional and explained what was happening and why throughout the fix. Would strongly recommend this company to all. AAA +++
"Rating by: Donnie Donnellan | Rating posted: 15th Oct, 2018 | Contact: Owner/Operator (Richard) | Job date: Oct, 2018Donnie Donnellan •15th Oct, 2018•More details…
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100%"I called up this afternoon about a blocked sink. Richard came over same day and fixed the issue very quickly. He knew exactly where to start and found the problem right away. We also had a good conversation while he worked. Overall great experience. Highly recommended."Rating by: Kasia | Rating posted: 4th Oct, 2018 | Contact: Richard Thomson | Job date: Oct, 2018Kasia•4th Oct, 2018•More details…
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100%"Richard is a great example of a trustworthy kiwi tradie. He was on time, friendly and happy to explain the process. He tried the quick / cheap options first and resolved it with ease. Good value for money for solving the issue and letting me in on a couple of tricks for next time. Legend. "Rating by: Mark | Rating posted: 26th Sep, 2018 | Contact: Richard | Job date: Sep, 2018Mark•26th Sep, 2018•More details…
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100%"Richard was awesome!!! Really friendly and didn't muck around. Unblocked our drain and really did a great job cleaning up all the mess from the blockage. Thanks Richard!!! Great job!! Highly recommend ALPHA DRAIN!!"Rating by: Eki | Rating posted: 21st Aug, 2018 | Contact: Richard | Job date: Aug, 2018Eki•21st Aug, 2018•More details…
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100%"Richard at Alpha Drains was great! He came same day and fixed our blockage while also adjusting our pipe to make it easier for us to get to any future blockages... He was very friendly and personable, and most importantly he knew what he was doing! Highly recommend this company to others."Rating by: Natalie | Rating posted: 9th Aug, 2018 | Contact: Richard | Job date: Aug, 2018Natalie•9th Aug, 2018•More details…
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100%"For what was a worrying problem, iI was put at ease with what was clear and concise plans of attact to resolve my drainage problem."Rating by: Steve Taylor | Rating posted: 22nd Jul, 2018 | Contact: Richard Thomson | Job date: Jul, 2018Steve Taylor•22nd Jul, 2018•More details…
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100%"Really informative of what the problem was and fixed issue."Rating by: Andrea | Rating posted: 18th Jul, 2018 | Contact: Richard | Job date: Jul, 2018Andrea•18th Jul, 2018•More details…
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100%"Richard was a great communicator. He kept me informed from the time I contacted him to the time he turned up. He informed me of delays and kept me informed at the time he would be able to arrive. It was a great personal service that few tradesmen take pride in. I have taken his business card to ensure I can use him again. He was wonderful.."Rating by: Linda | Rating posted: 16th Jul, 2018 | Contact: Linda price | Job date: Jul, 2018Linda•16th Jul, 2018•More details…
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100%"Richard and Alphadrain deliver everything they advertise; prompt service, excellent communication, accurate price estimation, efficient delivery of service and diagnosis. 10/10, highly recommend!"Rating by: Martin | Rating posted: 11th Jul, 2018 | Contact: Richard | Job date: Jul, 2018Martin•11th Jul, 2018•More details…
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100%"The response was prompt, on time and totally satisfactory.
If we have a problem again this is where we will go."Rating by: Jo | Rating posted: 22nd May, 2018 | Contact: Richard | Job date: May, 2018Jo•22nd May, 2018•More details…
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100%"A super chap came to the house on time and with all the knowledge and gear. Lovely man called Richard with a very bubbly, friendly personality and was thorough and cleaned up completely after his work. Couldn't fault him and would highly recommend him."Rating by: Lesley | Rating posted: 28th Apr, 2018 | Contact: Lesley Christiansen | Job date: Apr, 2018Lesley•28th Apr, 2018•More details…
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95%"Richard did a great job."Rating by: John | Rating posted: 26th Apr, 2018 | Contact: Richard | Job date: Apr, 2018John•26th Apr, 2018•More details…
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100%"What a brilliant service Richard provides! I emailed and within 15 minutes i had a reply, he popped out a few hours later, was very friendly, so easy to deal with, i wish all tradies were as nice as richard, too notch bloke and very reasonably priced. I could reocmmend alpha drains highly enough!"Rating by: Jerume | Rating posted: 18th Apr, 2018 | Contact: Richard | Job date: Apr, 2018Jerume•18th Apr, 2018•More details…
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100%"Super efficient, same day service. Great communication and an extremely professional job. Very impressed and would not hesitate to recommend to others."Rating by: Vanessa | Rating posted: 16th Apr, 2018 | Contact: Richard Thomson | Job date: Apr, 2018Vanessa•16th Apr, 2018•More details…
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100%"Richard many thanks for your help in sorting out the drainage issue in my kitchen, obviously the block was an extremely stubborn one, you went above and beyond to solve this extremely difficult blockage. You charges has been very fair and reasonable and I am extremely pleased with your services. "Rating by: Prabhat | Rating posted: 4th Apr, 2018 | Contact: Prabhat Chand | Job date: Apr, 2018Prabhat•4th Apr, 2018•More details…
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100%"It was fantastic service from start to finish. Geraldine was very efficient and organised a time for Richard to fix my blocked drain. She kept in contact with me during the day as he was delayed due to traffic. Richard was knowledgable and fixed the drain very quickly. He explained in detail what the issue was. I would recommend Alpha Drain Unblocking 100%. The quality of work and timeliness was exceptional."Rating by: karen | Rating posted: 3rd Apr, 2018 | Contact: Richard | Job date: Apr, 2018karen•3rd Apr, 2018•More details…
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100%"Prompt excellent service to clear 100m long drain from both ends on budget."Rating by: John | Rating posted: 27th Mar, 2018 | Contact: John | Job date: Mar, 2018John•27th Mar, 2018•More details…
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100%"It was lovely to meet Richard. He was here when he said he was going to be here and even my dog loved him! The drains were unblocked quickly and I loved how explained the what's and why's of the job. Would highly recommend him!"Rating by: Deanne | Rating posted: 21st Mar, 2018 | Contact: Richard | Job date: Mar, 2018Deanne•21st Mar, 2018•More details…
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100%"Good service, nice people, and reasonable price. Strongly recommend Alpha Drain Unblocking."Rating by: AI | Rating posted: 8th Mar, 2018 | Contact: Laurence | Job date: Mar, 2018AI•8th Mar, 2018•More details…
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100%"Called 0800 number and spoke with Geraldine in regards to a blocked drain at my rental property. She understood the problem. Made the next available booking with Richard next morning. Richard communicated half an hour before booked appointment to confirm his attendance. Met him on site. Diagnosed the problem, explained in simple terms for the 60 minutes he was on the job. Super result all round. Thumbs up Richard and Geraldine. Will definitely use the team in future."Rating by: Avinash Kumar | Rating posted: 7th Mar, 2018 | Contact: Richard & Geraldine Thomson | Job date: Mar, 2018Avinash Kumar•7th Mar, 2018•More details…
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100%"Excellent service from Richard..Arrived on time and located the problem...arranged for the repair work to be completed..Friendly and helpfull...Highly recommended"Rating by: Don | Rating posted: 27th Feb, 2018 | Contact: Richard Thomson | Job date: Jan, 2018Don•27th Feb, 2018•More details…
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100%"Richard was a very friendly guy he had an excellent work ethic and knew exactly what he was doing. The job was done quickly and I will defiantly recommend people to use Alpha Drain Unblocking for any plumbing issues. GREAT FAST FRIENDLY SERVICE A+"Rating by: Janine | Rating posted: 23rd Feb, 2018 | Contact: Richard | Job date: Feb, 2018Janine•23rd Feb, 2018•More details…
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100%"Contacted Alpha DrainUnblocking via 0800 number from website. to unblock a sewage drain at our home in Westmere. Richard Thompson responded within the same day and provided an estimated time to check the problem. Communication was excellent and Richard's thoroughly professional and friendly approach was appreciated. He assessed the problem, unblocked the sewage line, followed up with an assessment using camera equipment and advised us with respect to potential ongoing issues identified from the… camera images. Referred and contacted Alpha Plumbing to provide a quote for repair. Marcel and Stuart from AlphaPlumbing were onsite within a week and completed a rerouting and replacement of sewage and storm water lines. Stuart and Marcel kept us informed of progress and consulted with respect to solutions throughout. Very happy to endorse both Alpha DrainUnblocking and Alpha Plumbing as highly professional, competent, communicative and friendly team-"Rating by: Greg | Rating posted: 18th Jan, 2018 | Contact: Richard Thompson | Job date: Jan, 2018Greg•18th Jan, 2018•More details…
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100%"Highly professional & knows his stuff. Attended in the morning and completed diagnosis and his work on problem then spent time advocating for me with Watercare throughout the day to ensure the job was completed. So grateful and would highly recommend Alpha ~ Thank You!"Rating by: Nicole | Rating posted: 3rd Jan, 2018 | Contact: Richard Thomson | Job date: Jan, 2018Nicole •3rd Jan, 2018•More details…
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100%"Had a drain overflow issue at a rental property that I was notified of first thing in the morning - contacted Alpha Drain and they immediately got someone to the property and rescheduled work to accommodate this job, they also cleared another drain at the same time. A phone call was received from the service person to confirm the work had been done. "Rating by: Tania | Rating posted: 13th Dec, 2017 | Contact: Sorry did not catch their name on message. | Job date: Dec, 2017Tania•13th Dec, 2017•More details…
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100%"prompt, reasonably priced, friendly"Rating by: colin | Rating posted: 25th Nov, 2017 | Contact: richard | Job date: Nov, 2017colin•25th Nov, 2017•More details…
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100%"Thanks Richard and the team at Alpha Drain Unblocking.
We had a re-occuring issue with a blocked drain and since you guys have been, the problem hasn't happened again.
Great professional service at a reasonable price!"Rating by: Justin | Rating posted: 16th Nov, 2017 | Contact: Justin Guy | Job date: Nov, 2017Justin•16th Nov, 2017•More details…
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100%"Very professional, knowledgeable and well presented staff. A fantastic job and fuss-free. Very happy that Alpha Drain handled it all ! I would highly recommend !"Rating by: Mel | Rating posted: 10th Nov, 2017 | Contact: Mel | Job date: Nov, 2017Mel•10th Nov, 2017•More details…
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100%"Fast, efficient and affective. Richard turned up on time, communicated what had to carried out to fix the problem and got started. I would recommend Alpha Drain Unblocking to anyone looking for fast, effortless service. "Rating by: Michael | Rating posted: 10th Nov, 2017 | Contact: Richard | Job date: Nov, 2017Michael •10th Nov, 2017•More details…
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98%"We had a blocked drain that was putting grey water over a courtyard. Alpha was contacted and they duly arrived at he appointed time. They were courteous, and clearly explained the service they undertook and what the cost would be. I would recommend them any time, and of course, I would use their service again in the future."Rating by: Tony | Rating posted: 3rd Nov, 2017 | Contact: Richard | Job date: Nov, 2017Tony•3rd Nov, 2017•More details…
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95%"Brilliant service. Quick, professional and honest. I fully recommend Richard and Alpha drain unblockers to anyone. "Rating by: Will | Rating posted: 2nd Nov, 2017 | Contact: Richard | Job date: Nov, 2017Will•2nd Nov, 2017•More details…
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100%"I called at approximately 12pm on the day and spoke with Geraldine. She was very helpful and was very upfront about the costs. She had someone (Richard) at my property by 1-2pm (on the same day). Richard was finished with the job by within the hour.
He even took the time to explain the whole process and also give me some tips.
That's what I call excellent service.10/10 would recommend to family and friends.
"Rating by: Michael | Rating posted: 2nd Nov, 2017 | Contact: Richard Thomson | Job date: Oct, 2017Michael•2nd Nov, 2017•More details…
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Primary contact
Richard Thomson
Phone number
099504809
Phone number (alternative)
021933037
Website
https://www.alphadrain.co.nz
Availability
This week/ASAP
About us
Alpha Drain Unblocking is run by Richard & Geraldine Thomson and their team of experienced drain technicians. Customer service is our priority, helping you resolve your drain issues with speed, minimal disruption to your home or business, and maximum integrity.
We offer a 24/7 emergency call out service as we know drains blockages occur at the most inconvenient times of the day, night, or weekend!
What we do
Alpha Drain Unblocking will take the guess work and dirty work out of unblocking your drain or sewer. Our expert team and CCTV tools allow us to investigate the unknown - 'where' within the piping system and 'what' is the cause of the problem. We will then work to clear the blockage for you as quickly as possible with minimal disruption to your home or business, and maximum integrity.
Why Use Alpha Drain Unblocking?
• 24/7 emergency call out service
• Fast efficient drain unblocking
• CCTV drain inspection technology
• Exceptional service
• Agreed up front cost
• Trustworthy, down-to-earth, and reliable
• Auckland wide
Categories we service
Drainage, Drain Unblocking, CCTV
Areas we service
Whenuapai, Westmere, Westgate, West Harbour, Waiwera, Waitoki, Waitakere City and Suburbs, Wairau Valley (North Shore), Waimauku, Torbay, Titirangi, Te Atatu, Takapuna, Takanini, Sunnyvale, Stanmore Bay, St Heliers, Silverdale, Rosedale, Auckland, Rodney Area, Riverhead, Ponsonby, Penrose, Parnell, Papatoetoe, Papakura Central, Papakura Area, Panmure, Otahuhu, Orewa, Onehunga, Northcote, North Shore City and Suburbs, North Shore, Newmarket, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Eden, Mission Bay, Milwater, Milford, Massey, Manukau City and Suburbs, Manukau (Auckland), Manly, Makarau, Mairangi Bay, Lincoln North, Kumeu, Kohimarama, Kelston, Hunters Corner, Huapai, Howick, Hobsonville, Hillcrest, North Shore, Hibiscus Coast Area, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Gulf Harbour, Grey Lynn, Greenlane, Green Bay, Grafton, Glenfield, Glendene, Glen Eden, Ellerslie, Edmonton, East Tamaki, Devonport, Dairy Flat, Coatesville, Castor Bay, Bucklands Beach, Browns Bay, Birkenhead, Belmont (Auckland), Beach Haven, Auckland City and Suburbs, Auckland Central, Ardmore Airport, Ardmore, Albany
Alpha Drain Unblocking has not given us their exact location, but they are based in Mairangi Bay
A knowledgeable person, knows exactly what he was doing.
Informed me in every step.
Completed the job quickly.
Given me few tips how the blockage can be prevented.
A very happy customer, will call again if needed. "
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%