Autoland North Shore / Automotive servicing, repairs and mechanics in Mairangi Bay

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17 Parkway Drive,
Mairangi Bay,
1311

Ph: 09 477 2370

Email this business

Website
autoland.net.nz

Primary contact
Nick Young

Postal address
PO Box 10-1217
North Shore Mail Centre
Auckland 1333

  • 100%
    "These guys have been WOF, servicing and repairing my car for the last seven years. Have always done a good job, been honest and look after the customers needs.
    I have no hesitation recommending them to anyone.
    "
    Rating by: Stacey  |  Rating posted: 2 days, 6 hours and 2 minutes ago  |  Contact: Mike  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2 days, 6 hours and 2 minutes agoMore details…
  • 100%
    "I have a little family and got our car sorted for a warrant a rego with these guys, Them knowing I had a family always made sure no short cuts were taken and always priced everything right, Mike perkins and team are awesome"
    Rating by: Wiremu Morris  |  Rating posted: 16th Jun  |  Contact: Mike perkins  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JunMore details…
  • 100%
    "We have been using Autoland for both of our vehicles since 2009. Mike and the team are so great to deal with. Nothing is too much trouble. Our cars always come back beautifully maintained, they often identify additional problems that could end up costing us more had we not resolved at the time of service. Mike takes the time to source parts at the best possible price saving us money. Have sent lots of business their way and will continue to. Would highly recommend this business and the team."
    Rating by: Katrina  |  Rating posted: 31st May  |  Contact: Mike  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st MayMore details…
  • 100%
    "Ever since I bought my first car I have been taking my vehicle for Warrant Of Fitness' and Services to Autoland. First of all, Mike at the front desk is great and always flexible, being able to make situations work around me. The pricing is very fair and my car always seems to come back in better condition than it arrived. Recently I had my tyres rotated and noticed they went and brushed off the dust on my mags. Very happy customer, recommend their service. "
    Rating by: Daniel  |  Rating posted: 31st May  |  Contact: Mike  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st MayMore details…
  • 95%
    "Mike and his team are reliable and go the extra mile.
    We needed a special part late on a Friday afternoon, he had it specially courierd in 1 hour for us! Always competitive pricing and great service. No hassle with a loan car either- will definitely be back!
    "
    Rating by: Lauren  |  Rating posted: 27th Apr  |  Contact: Mike  |  Job date: Apr, 2017
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    27th AprMore details…
  • 0%
    "It was not the first time that these Cowboys did not fix my Hilux properly so its probably partially my own fault to go back to the Cowboys from Autoland North Shore.

    The firs time they did something on the diff and when i got the car back and drove faster than 70kmh it startet shaking violently.
    So took the Hilux back to Autoland, they took it appart again (according to the guys from Autoland) could not find anything (according to Autoland) put it back together again and handed it over to me. Miraculously the shaking was gone. A miracle or did they not tell the the truth, hide something??? Who knows with these guys from Autoland North Shore. When the head gasket on my Hilux needed replacement I dropped the car at AUTOLAND North Shore on the 14th of December in expectation to get it back before the Christmas brake to go on holiday. The quote they gave gave me was $2.500.- which is a pretty good price for a head gasket but you get what you pay for. When they did the job they damaged the electronics so that the engine light came on and the car was not fit to use (Specialist or Cowboy?). Instead of contacting me they waited patiently for my call on the 21st of December (Communication breakdown). Meanwhile Christmas was gone and the Hilux still was not fixed because the sparky from Autoland North Shore was on Holliday. Another week of waiting was in vain because he could not fix the problem either (Isn't that a bummer or are there Cowboys somewhere?). So off we go the best sparky in Auckland (Because he goes to America or so according to the guys from Autoland North Shore). Could he fix it you may ask, no such luck this time. His suggestion was that the drive chain (or how ever you call that) was not installed properly by the guys from, yes you are absolutely right, Autoland NorthShore (Cowboyalarm). And back we go to Autoland North Shore and have another propper look under the hood. Meanwhile, on the 23rd of January me and my Family went on a one week Holliday ourselves which was planed to go in the Hilux but oh no it was still with Autoland North Shore. I needed a car with lots of space and roof racks to store all the stuff you need when you have got two kids. The car they supplied me was a Honda Odyssey which is a rather large car nonetheless it did not have any roof racks like my Hilux so the clever guys from Autoland North Shore handed me over inflatable roof racks. These things might be good for a couple of surfboards but thats about it. So we had to leave a view things behind. Before we left i contacted Autoland North Shore (They must be afraid of customers) again to see what they are so up to. They Asked me to come over so that they can check the Honda and fill up any missing fluids. I did. Also they wanted to contact me when there is some news and i told them that i wouldn't have any reception where i go on holiday but they where promised me to speak on my voicemail to give me the good news. Well you are right again, NEVER happend (Customer care Autoland North Shore). On the way to our destination it started drissling and i wanted to use the window wiper and sprinkler but, surprise surprise the reservoir was empty (Cowboys like it dry i guess). After we came back on the 29th of January i waited patiently for the redeeming phone call (cause there was nothing on my voicemail)..... Silence. On the second day of "no contact" i rang Autoland North Shore to receive the liberating news that my car is "fixed". The story you may ask. Well The guys from Autoland North Shore apparently handed it back to there very own, very best sparky in Auckland ("He always goes to America" what ever that means)only to find out that it was the Hilux's computer that played up. Odd enough that they did the exact same thing the first time. Anyway almost two Month later i got my car back but, yes there is a but again, they broke my antenna and did not even think about putting the under body panels to protect the engine back on yep just leave it in the back of the Truck. Good on ya Cowboys from Autoland North Shore. Never again"

    Rating by: Marcus  |  Rating posted: 1st Feb  |  Contact: Mike?  |  Job date: Jan, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    1st FebMore details…
  • 95%
    "Excellent, thanks for all your hard work & friendly attitude :)"
    Rating by: Sally  |  Rating posted: 26th Oct, 2012  |  Contact: Mike Perkin  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    26th Oct, 2012More details…
  • 100%
    "I have been a customer with Autoland for many years now.They have always gone beyond the call of duty for me over the years with the maintenance of our cars.

    Their research gaining parts for my car in particular whether they have been new or used has always been extensive to get the best result for our Mini and Volkswagen Polo.

    Autoland is a business that I would highly recommend to anyone that is wanting to receive the best support and customer service possible.

    They make you feel welcome and there is no doubt that you can relax knowing you are in excellent hands!"

    Rating by: Lorraine  |  Rating posted: 5th Oct, 2012  |  Contact: Mike Perkin  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Oct, 2012More details…
  • 98%
    "Have serviced my cars with Autoland for 5 years. Highly recommended. "
    Rating by: Steve  |  Rating posted: 5th Oct, 2012  |  Contact: Mike  |  Job date: Aug, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    5th Oct, 2012More details…
  • 100%
    "Wow what a great team, fantastic service and I can not fault the communication they have with you while they services your vehicle. I would highly recommend this company to everyone. I will without a doubt be using them from now on. Thanks so much for a job well done guys and I will see you next time."
    Rating by: Julie  |  Rating posted: 5th Oct, 2012  |  Contact: Mike Perkin  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Oct, 2012More details…
  • 98%
    (no comment)
    Rating by: Zsolt  |  Rating posted: 2nd Feb, 2012  |  Contact: Mike  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2012More details…
  • 100%
    "Very efficient - have used them for 2 years."
    Rating by: V  |  Rating posted: 2nd Feb, 2012  |  Contact: Mike Or Nick ?  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2012More details…
  • 100%
    (no comment)
    Rating by: Tracy  |  Rating posted: 26th Jan, 2012  |  Contact: Bin  |  Job date: Dec, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Jan, 2012More details…
  • 90%
    "Friendly guys; job carried out on time, and well executed, courtesy car privided , price for work undertaken within what was quoted and carried out to a high standard. No criticisms of any sort"
    Rating by: Bryan  |  Rating posted: 26th Jan, 2012  |  Contact: Michael  |  Job date: Oct, 2011
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    26th Jan, 2012More details…
  • 55%
    "I\'ve used AutoLand a few times, but will not go back after my most recent experience (which was a while ago, but I just found this site). I put my car in for my first service with them because they seem very reasonably priced. Be careful - if it seems too good to be true, it probably is. I got a call (which is why I rated them well in communication) saying that the drive belt needed replacing and the spark plugs may need replacing. I was also offered Nitrogen for my tyres, which I believe is a scam, but that\'s not what my problem is here. I told the caller to change the drive belt but not the spark plugs. I picked up the car, and drove home, thinking something wasn\'t quite right. Over the next few days, the car developed a serious \'splutter\' and I noticed a new noise coming from the front right wheel. I suspected I might have been mistaken and that the noise might have been present before the service until my wife also commented on it. The \'sputter\' became terrible, to the point the car came to a stop going up a hill. I booked it into another mechanic to get it checked out because I didn\'t want to go back to AutoLand, but had a look under the bonnet first and noticed a sound coming from the spark plugs. I found that two of the leads had not been plugged into the spark plugs! Whether this was gross negligence or outright dishonesty to try to get me to change the plugs, I\'m not sure, but it doesn\'t matter - I don\'t trust them with my car any more."
    Nick responded:
    "We are very disappointed you had a bad experience with us. We try very hard to keep our customers happy with good service with fair prices. About the nitrogen, it has been used for many years in aircraft & race cars. The New Zealand police now use it in their cars after research proved it was going to save them hundreds of thousands per year. Here is a link to learn more. http://www.nitrofill.com/nitrogen-in-tires.aspx With the spark plug lead, it is not I repeat is not a ploy to get more work. It is against company policy to do any thing of the sort. It was an honest mistake, some times the heads don’t click back tight after being disturbed. My technicians have strict guide lines as what needs replacing & when. I take pride in out work & wish we had had the chance to rectify the problem. Sorry about the inconvenience. Nick "
    Rating by: Bart  |  Rating posted: 17th Sep, 2011  |  Contact: Not Sure Who Did The Work  |  Job date: May, 2011
    Communication: 90%  |  Quality: 0%  |  Reliability: 90%  |  Value: 40%
    17th Sep, 2011More details, one reply…
  • 95%
    (no comment)
    Rating by: Louise  |  Rating posted: 5th May, 2011  |  Contact: Nick Young  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    5th May, 2011More details…
  • 18%
    "Went in for a cambelt service on my Mitisubishi - originally in Feb 2008. I paid full price - same price as it would have cost at mitsubishi - and my mistake i should have taken it there. The car didnt drive right after the belt change but i didnt know what it was. it wasnt until I had it taken to Mitsubshi for something unrelated ( a year later) that they then took me on a road test and showed/explained that they didnt balance the balance shafts properly when they did the belt. I returned the vehicle with my receipt early morning and they said it was all done properly. after quoting what the misubishi tech told me, they said theyd look into it. i advised i needed the car back by end of the day. sure was the reply. at 4.30 i called to find out where they were at - oh can you leave it with us overnight. i didnt want to go back so said sure. all fixed in the end but after another visit to mitsubishi for something else, they asked who worked on the car and showed me a damaged cam gear cover (the tech at autoland actually used a saw to cut away a chunk of my cover) and some bolts which were overtightened so the thread was damaged (on the alloy cam cover), bolts were also in the wrong place (by pointing to a pully that had 4 bolts, 2 bolts same number, 2 bolts another number which should be somewhere else...nedless to say i was not impressed and will not go back. 20,000kms later im looking at getting the whole job redone just in case something snaps on me"
    Nick responded:
    "I am very sorry about your experience with us. The staff member that did the job is no longer with us, we pride our selves on service & this is not the way I want to conduct business. We have had staff a meeting over this to make sure this won’t happen again. I am pleased to say after the meeting it looks like it was an isolated incident. Again I am very sorry & in barest with this & wood like to offer you a free service that I will do personally. "
    Rating by: Robert  |  Rating posted: 3rd Sep, 2010  |  Contact: Nick  |  Job date: Apr, 2009
    Communication: 20%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    3rd Sep, 2010More details, one reply…
  • 100%
    "I have used Auto land North Shore many times now and they never miss a beat. Keep up the good work guys."
    Rating by: Philip  |  Rating posted: 21st Sep, 2008  |  Contact: Nick Young  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Sep, 2008More details…
  • 100%
    "Good job for a good price. Well done guys."
    Rating by: Nicholas  |  Rating posted: 21st Sep, 2008  |  Contact: Mike  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Sep, 2008More details…
  • 100%
    "Did everything they needed too on time and at a very reasonable price, also very friendly, would recommend to all."
    Rating by: Jeremy  |  Rating posted: 13th Dec, 2007  |  Contact: Nick Young  |  Job date: Dec, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Dec, 2007More details…

Unauthenticated ratings (3)

  • 100%
    "Best people to deal with ever"
    Rating by: Chris  |  Rating posted: 4th May, 2011  |  Contact: Michael Perkin  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Chris, 4th May, 2011More details…
  • 100%
    "Very good service, and they what was needed, no more, no less."
    Rating by: Tomas  |  Rating posted: 10th Apr, 2007  |  Contact: Kris  |  Job date: Mar, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Tomas, 10th Apr, 2007More details…
  • 75%
    (no comment)
    Rating by: Suzanne  |  Rating posted: 9th Feb, 2007  |  Contact: Chris  |  Job date: Feb, 2007
    Communication: 75%  |  Quality: 75%  |  Reliability: 75%  |  Value: 75%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Suzanne, 9th Feb, 2007More details…

Primary contact
Nick Young

Phone number
09 477 2370

Phone number (alternative)
09 477 2740

Website
www.autoland.net.nz

Availability
This week/ASAP

Physical address
17 Parkway Drive,
Mairangi Bay,
1311

Postal address
PO Box 10-1217
North Shore Mail Centre
Auckland 1333

About us
Whatever make or model you drive my team are dedicated to its care, maintenance & repair. We have been in business for 10 years.
We are MTA Assured

What we do
Top grade technicians assure you of the utmost care of your vehicles. We stand behind our work, guaranteed.

Fast Lane Servicing if you request our 'fast lane' when you book we'll service your vehicle while you wait . . . and with complimentary tea and coffee available too.

Loan vehicles are available for your conveninence if requied but please book in advance for this.

Full vehicle servicing of all makes and models
Fast Lane 'while you wait' servicing available on request when booking
Complimentary tea and coffee
Fully equipped workshop and staff
Loan cars available on request when booking

Cam Belts
Brakes
Shocks
Tune Ups
Wheel Alignment
Nitrogen in Tyres
Warrant Of Fitness
Car Computer Diagnostics
General Engine Repairs
Transmissions
Clutches
CV Boots
4WD's
20 Point MTA Pre-purchase checks
Vehicle Servicing
Tyres
Batteries
Radiators

Happy motoring 'til your next service from Autoland.

Categories we service
WOF & Services, Tyres and Installation, Transmission and Gearbox Repair Shops, Miscellaneous, Exhausts, Automotive servicing, repairs and mechanics, Automotive Parts, Automotive Brake Repair

Areas we service
Unsworth Heights, Torbay, Takapuna, Sunnynook, Rothesay Bay, Rosedale, Auckland, Paremoremo, Northcote, North Shore City and Suburbs, Murrays Bay, Milford, Mairangi Bay, Hillcrest, North Shore, Greenhithe, Glenfield, Forrest Hill, Devonport, Castor Bay, Campbells Bay, Browns Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Albany

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