BTS Tiling / Tilers / Tile Contractors in Wellington CBD

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209 Victoria Street,
Wellington CBD,
6011

Ph: 0275 547 933

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Website
btstiling.co.nz

Primary contact
John

Postal address
PO box 12465,
Wellington CBD,
6144

  • 100%
    "We've spent the last 9 months doing a major renovation and BTS tiles have been one of the BEST organisations we've dealt with so far. We will be recommending their services to everyone we know. They provided prompt and very reasonable quotes (and re-quotes), explained everything, turned up on time, worked around the many hold-ups and hiccups that other tradies caused and were generally a pleasure to deal with. Chris the tiler was outstanding. His communication was fantastic, his work faultless and he was an absolute pleasure to have around. We wish all tradies were as good as BTS. Keep up the great work team!"
    Rating by: Aneleise  |  Rating posted: 18th Oct  |  Contact: John Lee (and Chris the Tiler)  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th OctMore details…
  • 100%
    "BTS Tiling were superb. They are quality craftspeople who take pride in their work and are very good at it. At the same time they respond in the timeframes that they lay out and are easy to work with when, invariably, requirements change. I would recommend John and BTS to anyone looking at tiling work within their home. They completed a full bathroom retiling for us - the result is amazing and their communication and questioning was superb. We will use them again for sure and so should you."
    Rating by: Mike Roan  |  Rating posted: 31st Aug  |  Contact: John  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st AugMore details…
  • 100%
    "John came to do the quote when he said he would and he was on time. The tiler (Dan) that he sent to do the job arrived when he said he would. Dan was friendly, helpful and generally cheerful. The job was well done and no mess was left. To put things in context this was the 3rd job that i've had BTS do with never a complaint or an issue."
    Rating by: Tony  |  Rating posted: 15th Aug  |  Contact: John Lee  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th AugMore details…
  • 100%
    "I found BTS absolutely fantastic to deal with. John was thorough and prepared when he quoted and certainly knows his stuff. John kept us informed with start dates and explained the process to us, The job was managed in such a way that it meant the minimum of disruption of work for us despite having a kitchen, lounge, 2 toilets an entranceway and a bathroom tiled. The tiling was carried out by Dan and I can't rate the quality of work high enough. It looks more fantastic, no issues or faults and looks more like a piece of art work than a floor! Dan kept us fully updated with his schedule, talked to us about any concerns we had and kept disruption to a minimum. He was great to deal with and great at his job!"
    Rating by: Steve  |  Rating posted: 20th Jul  |  Contact: John Lee  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th JulMore details…
  • 100%
    "John and his team were very efficient and did a great job in our 100-year-old house. Caleb did an awesome job laying tiles in the new bathroom in the exact layout we wanted. The kitchen splashback is also getting lots of praise from our visitors. John's communication was always prompt and very helpful. Definitely recommend BTS for quality and service!"
    Rating by: Jo  |  Rating posted: 19th Jun  |  Contact: John Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th JunMore details…
  • 100%
    "We needed significant repairs to our bathroom/wet area after the waterproofing in the shower/ wet area had given out. Water had be leaking under the tiles for some time and run into the hallway.
    We were really pleased with the level of service and quality of the work from John at BTS and his builder/plumber, Rob. From the quote right through to completion of the job, they kept us well informed, laid out our options and were really professional throughout.
    It was a daunting job but you guys made it as easy as it could be, managing all the other tradesmen that needed to be involved in the job.
    "
    Rating by: Aidan  |  Rating posted: 13th Jun  |  Contact: John Lee  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th JunMore details…
  • 100%
    "a perfect match of the 20yr old grout when doing a tiling repair job. Everything is square and level. Awesome job. Thanks heaps."
    Rating by: Graeme  |  Rating posted: 12th Jun  |  Contact: John Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th JunMore details…
  • 100%
    "Top marks - fantastic prompt service from Yannick and exactly what I saw in my head was done. John thanks for helping me through this , very scary when you have never used a tiler before. So very pleased
    with job.
    Wish I had re tiled entire bathroom instead of being to worried.
    "
    Rating by: Vicky  |  Rating posted: 1st May  |  Contact: Yannick  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st MayMore details…
  • 100%
    "BTS have been excellent from start to finish! Reliable, professional and respectful. Excellent communication and attention to detail. True perfectionists who clearly take pride in each and every job. Thank you! "
    Rating by: Jo  |  Rating posted: 18th Apr  |  Contact: John Lee  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th AprMore details…
  • 100%
    "I have engaged BTS Tiling twice, more recently in April 2017. I have always been impressed by the professionalism of the BTS team. John is prompt with quotes and each time the final invoice has been as quoted. I am always phoned to advise when one of their staff would be calling to complete the job and kept informed of progress along the way. More recently I dealt with Dan who installed the tiles. He was helpful, friendly and courteous, always cleaning each day to ensure my home was returned to the same condition as when he began. I have always been extremely satisfied with the workmanship of the tiling and cannot recommend John and the team more highly."
    Rating by: Paula   |  Rating posted: 10th Apr  |  Contact: John Lee - BTS Tiling  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th AprMore details…
  • 100%
    "We used BTS for 2 jobs - a kitchen and a toilet. My total experience with BTS from the start to the end was of total professionalism, reliability and expertise. John was fantastic when he came out to assess the job. Not only did he do the standard measure, he also spent time with us explaining the best way to lay the tiles, what we should consider for future work we have planned etc. Our actual tiler was Alex. He was fantastic as well. He would call me daily to confirm exactly what time he would arrive. On starting the job, he noticed that our bench wasn't level and our walls weren't straight. He talked us through how he would be able to lay the tiles without noticing that nothing in our kitchen was straight or flush. The end result was amazing and we couldn't be happier with the workmanship and professionalism of his work. We have two bathrooms to renovate so we will definitely be using BTS for this work as well! Thanks guys!"
    Rating by: Mark  |  Rating posted: 5th Sep, 2016  |  Contact: John Lee  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Sep, 2016More details…
  • 100%
    "John was very friendly and easy to deal with. He quoted the job and came in bang on quote.
    Very happy with the quality of work done. Would highly recommend to all.
    "
    Rating by: Lee  |  Rating posted: 21st Jul, 2016  |  Contact: Phil  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jul, 2016More details…
  • 100%
    "I cannot speakly highly enough of BTS and Chris who tiled my kitchen. My other trades working on the job even commented what a perfect job best they had ever seen. John and Bridget are a pleasure to deal with so helpful and friendly. Very happy customer superb job and such nice people !! Thanks "
    Rating by: Shelley  |  Rating posted: 20th Jul, 2016  |  Contact: Chris  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jul, 2016More details…
  • 100%
    "Caleb replaced our tiles on our kitchen floor and he did a fantastic job. Best tiling job I've seen."
    Rating by: Karen  |  Rating posted: 10th Jul, 2016  |  Contact: Caleb  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Jul, 2016More details…
  • 100%
    "I highly recommend BTS Tiling.
    They tiled a bathroom/laundry for me and did a fantastic job.
    They were reliable and efficient.
    Everything was spotless when they finished.
    They are great to deal with and even though the job took a bit longer than anticipated (not their fault) the price remained as the quoted price.

    "

    Rating by: Sandra  |  Rating posted: 19th May, 2016  |  Contact: John  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th May, 2016More details…
  • 100%
    "John
    Restores your faith in good, honest trademen. He is reliable, helpful and a true craftsman
    "
    Rating by: Anita  |  Rating posted: 27th Apr, 2016  |  Contact: John   |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Apr, 2016More details…
  • 98%
    "Nathan was excellent and John and his team take great pride in their work. My tiling work is excellent and I am very proud of the work they did on my bathrooms. They also recommended another sub contractor for my glass doors and mirrors and they were excellent as well. Nathan really took time over my tiling to get the work done to a very high standard and I really appreciate this, given the other problems I had on the job with other unrelated contractors. "
    Rating by: Shirley  |  Rating posted: 3rd Mar, 2016  |  Contact: John and Nathan  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    3rd Mar, 2016More details…
  • 100%
    "I had a lot of issues with my kitchen project but John managed to help way beyond what most tradies would! extremely patient with other repairs going on around the tiling. the final job was done, looks amazing! fast friendly team i highly recommend BTS fantastic result!

    Thanks guys! "

    Rating by: Rhys  |  Rating posted: 12th Nov, 2015  |  Contact: John  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Nov, 2015More details…
  • 100%
    "We couldn't be happier with the job done by BTS Tiling. Despite initial disappointment at having to delay starting the job, the advice we got from the tiler, Nathan, was brilliant. He could easily have just come in and done the job without saying anything but he clearly takes pride in his work and wanted us to be 100% happy with the finished product - which we are. I would definitely use these guys again and recommend them to family and friends."
    Rating by: Marie Wilson  |  Rating posted: 8th Sep, 2015  |  Contact: Nathan  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Sep, 2015More details…
  • 100%
    "My wife and I had BTS recommended to us as a great company to deal with.
    We were not disappointed.
    From the quote provided by the Manager John, through to the outstanding job done by the Tiler, Nathan, we were very pleased with the high standard of workmanship, communication and organisation.

    The tiler took a lot of care to make sure the finished job was up to standard, not easy on the slightly uneven walls of an old 1920's house. He also left the site clean and tidy after each visit. The company went out of its way to accommodate a change of date which was appreciated as we had to fit in plumbers and electricians - I would highly recommend this company and am happy to have my name associated with this reference Dave"

    Rating by: Dave  |  Rating posted: 7th Sep, 2015  |  Contact: John - manager of BTS  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2015More details…
  • 98%
    "Brendan your tiler have really done a wonderful job for us. He is highly recommended by us if anyone who is keen to have a good tiler. "
    Rating by: Jane Ye  |  Rating posted: 14th Jul, 2015  |  Contact: 0274300807  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    14th Jul, 2015More details…
  • 100%
    "John was a pleasure to deal with, responsive, reliable and clearly has a lot of expertise and experience. Hayden, the tiler who did the job, was professional, worked cleanly and efficiently, and completed the job promptly and to a high standard despite the challenges of an uneven wall surface. "
    Rating by: Jason  |  Rating posted: 8th Apr, 2015  |  Contact: John  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Apr, 2015More details…
  • 100%
    "Thank you so much John for making an extra special effort to get a tiler to me at such short notice. I called on a Thursday very distraught that my now second tiler couldn't make it. I had at this stage been without a functioning kitchen for nearly 2 months and the gas fitter wouldn't fit the hob without a splash back so Caleb turned up on Saturday worked all weekend at my place till the wee hours to get all of my tiling done. Super stoked with the result brilliant workmanship can't believe I was contemplating doing this myself, looks fantastic! Thank you Caleb for going the extra mile and thanks BTS for making it happen."
    Rating by: Robyne  |  Rating posted: 18th Feb, 2015  |  Contact: John  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Feb, 2015More details…
  • 100%
    "John, the manager at BTS, was friendly, prompt and easy to deal with. The communication was excellent.

    The tiler, Nathan, arrived on time, kept in contact while doing the work, and did a top quality and very professional job.

    I've been doing a few home improvements lately and I have to say that BTS were the best trade company I dealt with my far. Thanks very much guys. Highly recommended!"

    Rating by: Nathan  |  Rating posted: 8th Jan, 2015  |  Contact: John Lee  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Jan, 2015More details…
  • 30%
    "I contacted BTS tiling to tile our kitchen. John, the director of BTS, was very prompt in visiting and estimating the job.

    If only this level of service had continued once the job was started.

    Firstly, John did not spend enough time checking the surfaces that were to be tiled, the result being that the job took a lot longer then anticipated and as such cost over twice as much as he had estimated.

    This can be forgiven as it was a renovation and there are unknowns, however if he spent longer onsite to begin with, he may have been more accurate in his pricing of the job, and the whole job would have been a lot smoother for both me and his tilers. In addition once the main part of the job was mostly finished (the floor) we were then told by John we would need to wait 4 more weeks for the second part (the walls) to be started, as all his tilers were very busy. He then recommended another tiling company for the walls, due to his not being able to get to the job sooner. I would not have given the job to BTS had i known that the total job would take over 2 months to finish. After all, John estimated for the entire job, and this is what i agreed to with him, but for one room to take 2 months to finish ? not acceptable. Now with BTS unwilling to finish the job they estimated within a reasonable amount of time, i have to go through the whole process of finding a tiler to finish the job. Not very professional. A note: BTS have a handful of tilers that work full time for them, and if they are all busy then they use contractors. We were given a contractor to begin with, while i had misgivings about the contractor from the beginning, I was told by John that he had 'complete confidence' in the contractor selected. As the job progressed, the contractor turned up late every day he was scheduled to work, selectively answered questions about progress, was disrespectful and complained about most aspects of the job, and ultimately walked off halfway through, leaving myself to contact BTS to sort a replacement. This led to delays with completing the floor and effectively messed around myself, and also the other tradespeople we had booked to work on other aspects of the kitchen refit. However, These replacement tilers were fantastic, and i believe they were actual employees of BTS. Its unfortunate John chose to ignore my misgivings regarding the contractor to begin with, as had he sent people that actually worked for him, the job would have been easier for everyone. Chris and Caleb, of BTS were both hard working and more importantly respectful of working in someones home. It should be said that BTS did come to the party on the bill after i expressed our dismay at this contractors behaviour with a small discount on the work, but this was only through my suggestion and required negotiation, it certainly was not offered by BTS as a way of making things right. I would not recommend using BTS Tiling, as they seem to not understand what it means to make something right when mistake after mistake occurs on a job. Sure, a small discount is a start, but really they should be doubling their efforts to finish the work, not doubling the costs and then palming off customers to other tiling companies to finish what they agreed to do because they are suddenly too busy, or a man down, or whatever. oh, and they didn’t even silicone around the edges of the tiles either."

    Rating by: Spence  |  Rating posted: 2nd Sep, 2014  |  Contact: John Lee  |  Job date: Sep, 2014
    Communication: 20%  |  Quality: 80%  |  Reliability: 10%  |  Value: 10%
    2nd Sep, 2014More details…
  • 100%
    "A first rate business - totally professional from start to finish. John is an excellent communicator and explained exactly what was going to be done, and helped us with our tile choices. Chris had to tile a very old bathroom with wonky walls and worked very hard to make everything come together beautifully. I would highly recommend this business to anyone wanting an excellent tiling job done!
    "
    Rating by: Rachel  |  Rating posted: 25th Aug, 2014  |  Contact: John/Chris  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Aug, 2014More details…
  • 95%
    "BTS were professional from the start of the job till the finish. John came to walk us through the process on the way home from work one night and we had a full quote back to us by 7am the following morning. Caleb turned up every day that he said he would, and did an amazing job which included intricate detailing around a doorway. We had one challenging feature and BTS worked with us to come up with a solution.
    We are thrilled with the end result and absolutely recommend to others.
    Beckie and Shane
    "
    Rating by: Beckie  |  Rating posted: 13th Aug, 2014  |  Contact: Caleb  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    13th Aug, 2014More details…
  • 100%
    "Brilliant indeed! These guys carried out a beautiful job of our fireplace. The manager John had great communication skills and Neill who carried out the job done so in a very professional manner. Very neat and tidy job with great respect paid to our house while working in it. Thank you so much!"
    Rating by: clare darling  |  Rating posted: 21st Jul, 2014  |  Contact: john lee  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jul, 2014More details…
  • 98%
    "This is the second time we have used BTS for a tiling project and are, once again, delighted with the result. John was very quick to organise the measure up and quote and Caleb, the tiler, did a superb job, he has a real eye for detail which showed in the quality of the finish. We will definitely use BTS again for our next project."
    Rating by: Marianne Snalam  |  Rating posted: 8th May, 2014  |  Contact: Caleb  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    8th May, 2014More details…
  • 100%
    "Wonderful service!! We had an old painted brick hearth we wanted to modernise with slate tiles.....after calling every tiling company in Wellington I finally found BTS who were the only ones who came out to have a look & by far the most reasonably priced (1x company submitted a quote only off photographs). John was polite & honest & gave us great advice. The works were completed exactly when he said they would be & they did a really beautiful job! We're very happy! Chris (the tiler) was friendly & super patient with our toddler & puppy constantly in the way :)"
    Rating by: Stacey  |  Rating posted: 1st Apr, 2014  |  Contact: John Lee  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Apr, 2014More details…
  • 100%
    "I would thoroughly recommend BTS Tiling. They have been great to deal with and the finished job is excellent - even better than my husband expected! John was one of the few trades people to even get back to me, he was prompt and clear in all communication and Caleb who did the tiling has done a fantastic job. Very happy customers"
    Rating by: Sandy  |  Rating posted: 28th Feb, 2014  |  Contact: John  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Feb, 2014More details…
  • 100%
    (no comment)
    Rating by: Marian  |  Rating posted: 19th Aug, 2013  |  Contact: John Lee  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Aug, 2013More details…
  • 100%
    "BTS were sub-contracted to us via the builder completing our bathroom renovation. It was a small space but not the easiest as our villa is a century old and everything is way out of alignment.

    Our tiler Dale did an incredible job of getting the floor and walls level for tiling, and was absolutely painstaking in his cutting and laying of the tile to ensure that it all came out immaculately. He also worked overtime and came in at the weekend to ensure the project came in on schedule (there were delays with other areas of the project that had held up the timeline) because he knew how hard it was for us to be without a bathroom in the middle of winter. As well as being a great tiler Dale was friendly, trustworthy and really good at communicating what was happening with the project and when he'd be coming. Wouldn't hesitate to recommend BTS and Dale to anybody looking for a good tiler."

    Rating by: Aisha  |  Rating posted: 16th Jul, 2013  |  Contact: John Lee  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Jul, 2013More details…
  • 98%
    "In early June I called about 4 tillers in wellington to come around and quote on a splash back and wall tiling in our kitchen none even bothered to reply, BTS were recommended to me by a friend so I gave them a call and John called back on the same day and came round within the week to provide the quote. John was honest saying that they had a number of jobs on and if we accepted the quote they wouldn’t be able to do it until July. This didn’t bother me because John had been really efficient in getting back to us and providing the quote which was very reasonable so I was happy to wait. As it turned out Dale calls last week to say he could come round this week and we arranged it for Monday (1 July) Dale put up the tiles on Monday, and even tiled in a tricky looking corner by extractor fan that I thought he would just leave, he took great care under our window which was not plum to ensure the brick affect looked good and mostly he left the place clean! Dale called on Monday to see if I was happy with the work and let me know the plan for Tues when he would be back in to grout and seal, by 1pm yesterday the job was all complete and Dale again called last night to make sure I was happy with the overall finish, which I am it looks amazing.. Thanks John and Dale not only for a great looking splash back but the exceptional customer service which in my experience is not always the case with trades.."
    Rating by: Korrin  |  Rating posted: 3rd Jul, 2013  |  Contact: Dale  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Jul, 2013More details…
  • 100%
    "Absolutely delighted with both service and finished result. We had a splash-back fitted to kitchen behind bench, gas hob etc to Victorian villa.. Recommendations excellent as was timeliness and quality of finished job .Highly recommended."
    Rating by: Mike  |  Rating posted: 14th Jun, 2013  |  Contact: John/Chris  |  Job date: Jun, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Jun, 2013More details…
  • 90%
    "It wasn\'t a big job but it wasn\'t an easy one either. We are pleased with the way it turned out."
    Rating by: Peter  |  Rating posted: 8th May, 2013  |  Contact: John Lee  |  Job date: May, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    8th May, 2013More details…
  • 100%
    "BTS did a great job in resolving a number of floor tile problems across some bathrooms for me, that were due to a the floor being laid a number of years ago by some other less-experienced contract company.

    I called BTS who arrived the same day to give me some honest feedback and direction and made it simple enough for me to understand with regards to where the problems lay and what could be done to resolve them.

    BTS then had a tiler around the next morning. Pleasant, polite, conscientious and did a great job of fixing problems, laying new tiles, sealing appropriately and cleaned up after themselves. For the honesty, quality and professionalism, I would recommend BTS."

    Rating by: Danny  |  Rating posted: 4th Feb, 2013  |  Contact: John Lee  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Feb, 2013More details…
  • 90%
    "Great service from BTS tiling.Our tiler was amazing. Dale did an incredible job, our bathroom has been transformed."
    Rating by: Deb  |  Rating posted: 8th Dec, 2012  |  Contact: John Lee  |  Job date: Nov, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    8th Dec, 2012More details…
  • 100%
    "I highly recomend BTS Tiling for not only doing a great job but also because their communication and customer service is excellent.

    John and Brendan are very easy to talk to and in understanding your reqiurements.

    I\'ve had two jobs now done by BTS and I must say that the two tilers that came were excellent , tidy and happy to explain what they were doing or going to do and also paying attention to detail.Thanks Dale and Matt

    In this day and age when service as well as a job well done is everything then a company like BTS Tiling is tops in my book. I would be happy recommend them to anyone who wanted to have tiling done"

    Rating by: George  |  Rating posted: 24th Jul, 2012  |  Contact: Brendan  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jul, 2012More details…
  • 100%
    "Before we started using NMC we had our bathroom fitted out by a \'fly-by-night\' guy who seemed to know what he was doing. 2 years later and the whole thing has had to be re-done. John from BTS arrived and not only gave me several options (with no pressure) but then offered to contact all the extra resources such as having someone come from the tile shop to advise about colour and tiles (another thing we got dreadfully wrong the first time). He made it all so easy and as we didn\'t have time to run around looking at things he really lived true to his BTS (Better Tiling Solutions - especially the solutions!) This is definitely the best \'one stop shop\' I have ever seen in action. He arranged the plumber, the electrician, the tile advice, the tiler and the builder and we never had to do a single thing after that. He came in UNDER the original quote which was definitely the icing on the cake. If anyone is looking for someone to go in and \'just get the job done\' to an exceptionally high standard and let you get on with your own work, BTS is definitely the answer. We were extremely impressed with young Chris who did the tiling; so good to watch a young tradesman take pride in detailed work and was polite and exceptionally tidy as well - a real pleasure all around. BTS has our vote from now on."
    Rating by: Gloria  |  Rating posted: 25th Mar, 2012  |  Contact: John Lee  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Mar, 2012More details…
  • 88%
    "We are very pleased with the finished job.
    The set out, ideas and tile selection were excellent.
    It is pleasing to be able to look at a job that has obviously been done to a very high water proofing and adheavive specification. The integrity is very sound and finish to a high standard. We have no hesitation in recommending BTS Tiling
    \"The quality goes on even when the price is forgotten\".
    "
    Rating by: Mac And Karen  |  Rating posted: 10th Mar, 2012  |  Contact: John Lee  |  Job date: Mar, 2012
    Communication: 80%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    10th Mar, 2012More details…
  • 83%
    "very pleased with the work "
    Rating by: David  |  Rating posted: 27th Sep, 2011  |  Contact: John  |  Job date: Sep, 2011
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 50%
    27th Sep, 2011More details…
  • 100%
    "I am a middle aged single women, with limited building experience, therefore I needed professional advise explained to me in a clear concise way, John gave me good information on all aspects of the job and I would not hesitate to use BTS in the future or recommend their services."
    Rating by: Judy  |  Rating posted: 13th Jul, 2011  |  Contact: John Lee  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Jul, 2011More details…
  • 100%
    "We are really happy with the job done and Neal was great to deal. The tiles look good. Thanks John for the quick quote, job and result!!"
    Rating by: Karen  |  Rating posted: 10th Apr, 2011  |  Contact: John Lee  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Apr, 2011More details…
  • 100%
    "Great job - results were fantastic. Chris did a great job and was very particular about his work. He wasn\'t happy with some of the colour of the grouting so he re-grouted some areas without us even asking him to!
    Very good communication from John & Brendan. I would recommend BTS Tiling in a heartbeat.
    "
    Rating by: Sam  |  Rating posted: 20th Oct, 2010  |  Contact: John Lee  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Oct, 2010More details…
  • 100%
    "Dale was awesome! Cannot speak highly enough of this very nice young gentlemen. He gave an honest appraisal of where some of our own dodgy tiling was to join the new piece, took those off cleanly and efficiently, and did an amazing job. Even putting in a \"L\" shape cut to finish off another run which we had done ourselves but been unable to cut a tile successfully to fit. Recommend most highly to anyone needing tiling, to a high professional finish at reasonable rates."
    Rating by: Donna  |  Rating posted: 12th Sep, 2010  |  Contact: John Lee  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Sep, 2010More details…
  • 95%
    "Well what can I say we, we are extremely please with our job, Dale
    our tiler is just fantastic, and patient as I changed my mind on several things and Dale was helpful and inventive, we would highly recommend
    BTS Tiling Thank you Dale & John
    "
    Rating by: Tony Rogers  |  Rating posted: 7th Sep, 2010  |  Contact: Dale  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    7th Sep, 2010More details…
  • 100%
    "Absolutely brilliant. We\'d had some horrendous tiling done by someone earlier, and BTS efficiently and beautifully tidied up their mess. Highly recommended. "
    Rating by: Kate  |  Rating posted: 11th Aug, 2010  |  Contact: John  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Aug, 2010More details…
  • 45%
    "BTS Tiling did a major job for us in 2007 tiling three bathrooms, the kitchen, laundry and our deck. The internal and external (deck) jobs were completed by different employees. We were reasonably satisfied with the internal work although there are a number of areas that lack attention to detail and could have been completed better.

    Our main concern is BTS’ work on our deck because the deck acts as a roof and waterproofing is therefore paramount. Within a few months of completion of the job, cracks appeared in the grouting. After more months of debate over the issue, BTS agreed to re-grout the deck. However, the job was assigned to a young and inexperienced staff member who made fundamental mistakes such as applying silicone to the expansion slots prior to doing the grouting work. As a result, there is no adhesion between the silicone and the grouting where the two intersect. In addition, the tiler chipped the edges of the tiles in the process of mechanically removing the old grout and the new grouting again developed cracks! We had the deck inspected independently at our expense to confirm our concerns. We then provided John Lee with an opportunity to inspect the deck on 22 or 23 March but haven’t heard from him since. He does not respond to our messages either. Based on this experience we will not use BTS again and are unable to recommend the compnay."

    John Lee responded:
    "This client engaged BTS Tiling in 2007 to tile his deck that was on the shaded side of his house therefore BTS had difficulty in getting a dry surface to carry out the waterproofing and tiling due to to the climatic conditions that were present, namely rain, frost and cold temperatures The waterproofing and tiling was carried out at the onset of winter and BTS achieved a good result but the timing was lengthy due to lack of dry days. After a long period, BTS was asked to investigate some grout cracking and one of my junior tilers was tasked with removing the grout and silicon affected and replacing the same. The comment about the silicon not adhering to the grout is valid as the silicon acts a sealant to a movement control joint and therefore must act independently to the tiles surrounding the joint. I cannot comment on the chipped tiles as I did not see any evidence to support this. In March 2010, the client contacted me again and said he still has cracking issues in the grout (this did not affect water tightness of the deck so the problem which could have been there for some time was not an urgent repair) On receipt of the clients request by email, I contacted the clients representative as the client was overseas, gained access to the deck, inspected the grout and informed the representative we would take remedial action asap. It was nearly four weeks before we gained access and carried out remedial work to the deck due to current work commitments. The time frame we took obviously did not meet with the clients expectations, hence the comments above. We ended up regrouting and siliconing the complete deck which was beyond actual requirements and once we started, achieved the result in three days. This client had expectations that was always going to be difficult to achieve in regards to his expected time frames. "
    Rating by: Jorg  |  Rating posted: 19th Apr, 2010  |  Contact: John Lee  |  Job date: Oct, 2007
    Communication: 20%  |  Quality: 20%  |  Reliability: 80%  |  Value: 60%
    19th Apr, 2010More details, one reply…
  • 98%
    "BTS recently tiled our kitchen and bathroom. The workmanship was superb - second to none. Our dealings with the manager (John) and tiler (Dale) were very smooth and the job was done as quickly and efficiently as possible. They were helpful with suggestions about how certain areas could be tiled more attractively, and how to get the best value for money out of the tiles we'd ordered. Dale approached the job, in his own words, as if I was tiling my own house.

    I had previously used BTS for a smaller job on a rental property, and likewise found them very efficient and pleasant to deal with. Based on my experience to date, I would unhesitatingly recommend BTS to anyone undertaking tiling work."

    Rating by: Kate  |  Rating posted: 2nd Sep, 2009  |  Contact: John Lee  |  Job date: Aug, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    2nd Sep, 2009More details…
  • 100%
    "Highly professional, did a wonderful job, were courteous and a pleasure to deal with. Very highly recommended."
    Rating by: Sue And Gerard  |  Rating posted: 21st Aug, 2009  |  Contact: John Lee  |  Job date: Aug, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Aug, 2009More details…
  • 100%
    "They came measured, quoted, asisted with tile selection and did the job with no fuss, no mess and even popped back at the weekend to finish. I met 4 of the team and all were polite, skilled and tidy workers"
    Rating by: Colin  |  Rating posted: 16th Aug, 2009  |  Contact: John Lee  |  Job date: Aug, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Aug, 2009More details…
  • 88%
    "We recently completed a substantial renovation and needed tiles laid in three bathrooms, plus an outdoor area. We had used BTS before, and they are probably the best tilers we're ever come across - they turn up when they say (probably because they have a dedicated project manager - John - who keeps everything running smoothly), and the quality of the work is outstanding.
    They pay a lot of attention to waterproofing, which is important, and the quality of their tile laying is superb. Six months later, I can't find fault in any of the bathrooms. They also did the under-tile heaters, and turned out to be just as good at this as the dedicated installers. Communication throughout the job has been excellent, and the prices are competitive. There are lots of dodgy tilers out there, but BTS are one of the few that are totally excellent - it's hard to recommend them enough.
    "
    Rating by: Kent  |  Rating posted: 21st Nov, 2006  |  Contact: John Lee  |  Job date: Jun, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 75%  |  Value: 75%
    21st Nov, 2006More details…

Primary contact
John

Phone number
0275 547 933

Phone number (alternative)
04 381 4617

Website
btstiling.co.nz

Availability
This week/ASAP

Physical address
209 Victoria Street,
Wellington CBD,
6011

Postal address
PO box 12465,
Wellington CBD,
6144

About us
Tiling

What we do
All aspects of tiling including:
Interior and exterior
Undertile heating
Custom made showers
Waterproofing
Wall and floor tiling
Tiling Repairs
Free advice on design
Troubleshooting - Tiles

Categories we service
Tilers / Tile Contractors, Tile Floors, Floor Repair, Floor Heating

Areas we service
Wellington Region, Wellington City, Wellington CBD, Porirua Area, Kapiti Coast Area, Hutt Valley Area

Character count:

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