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Very good with all the technical language used with heat pumps. Very good at teaching young children life lessons. No travel charge. Turns up early and will do job and will not drive away or wait if owner not there and enter house and complete job.
In my case was the wrong job as detailed instructions arrived at 15 mins before appointment. Owner of business accepted his mistake of not waiting for the correct instructions and was very sorry for… entering house without permission.
Was very kind in teaching me the technical jargon for heat pumps and realised once going through all his emails that in fact a request was put in for another unit once we realised we didn’t in fact have just one unit outside but 2. Which we couldn’t add once the order was complete, but apparently you can add on the website. He was very sorry for impressing that he believed that it was because of his mistake of the type of unit that he didn’t up date his job and because he didn’t update his job properly that he went ahead and started his job. He was also very sorry for upsetting my young child.
Owner would like repeat business and went ahead and only charged for the total of what the original job was going to cost.
"
Rating by: Janine | Rating posted: 17th Mar, 2018 | Contact: The Owner | Job date: Mar, 2018 Communication: 50% | Quality: 100% | Reliability: 80% | Value: 100%
Very good with all the technical language used with heat pumps.
Very good at teaching young children life lessons.
No travel charge.
Turns up early and will do job and will not drive away or wait if owner not there and enter house and complete job.
In my case was the wrong job as detailed instructions arrived at 15 mins before appointment. Owner of business accepted his mistake of not waiting for the correct instructions and was very sorry for… entering house without permission.
"Was very kind in teaching me the technical jargon for heat pumps and realised once going through all his emails that in fact a request was put in for another unit once we realised we didn’t in fact have just one unit outside but 2. Which we couldn’t add once the order was complete, but apparently you can add on the website. He was very sorry for impressing that he believed that it was because of his mistake of the type of unit that he didn’t up date his job and because he didn’t update his job properly that he went ahead and started his job. He was also very sorry for upsetting my young child.
Owner would like repeat business and went ahead and only charged for the total of what the original job was going to cost.
Communication: 50% | Quality: 100% | Reliability: 80% | Value: 100%