Drain Ninjas Ltd / Drainage in Greenhithe

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Primary contact
Troy Gorst

Postal address
PO box 105,
Greenhithe,
0756

  • 100%
    "Couldn't have been more pleased with Eathan and Drain Ninjas. The job was diagnosed and done quickly, no messing around. Roots were chopped out and I was given long term care instructions and advice for my drain. "
    Sasha responded:
    "Hi Duncan, thanks for your feedback. We really appreciate it. Glad we could get the issue sorted for you. :)"
    Rating by: Duncan  |  Rating posted: 18th Oct  |  Contact: Eathan  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th OctMore details, one reply…
  • 73%
    "Overall experience was good.Technician was delayed at previous job which made him late for my job and I had to leave him as my booking was between 7h30 and 8 and only arrived at 8h50. When I called I was told they accept credit card for payment, and since I had to leave the technician and he said they will sent me an invoice I was told when I wanted to pay the invoice they cannot process a credit card payment I had to pay on the day if I want to pay by credit card. .Technician phoned me when he was done and gave me an update. Didnt take him long at all, very friendly and customer focus him and his helper. Overall good service"
    Sasha responded:
    "Hi Jackie, Thank you for your feedback. There is no excuse for our technician not advising you he was running late and he has been counseled over this. As we cannot guarantee how long a previous job will take, unavoidable delays do sometimes happen however. When your booking was made via email, there was no query about credit card payment and this was only raised after the invoice was sent. Unfortunately we can only accept credit card payment on site. We are glad we could get the issue sorted for your. Thanks, Drain Ninjas "
    Rating by: Jackie  |  Rating posted: 10th Oct  |  Contact: Troy  |  Job date: Oct, 2018
    Communication: 80%  |  Quality: 90%  |  Reliability: 40%  |  Value: 80%
    10th OctMore details, one reply…
  • 100%
    "Problem sorted, issues clearly explained, suggestions given to minimise future problem...friendly guys"
    Rating by: Satish  |  Rating posted: 5th Oct  |  Contact: Ethan  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th OctMore details…
  • 100%
    "Troy came out to me within two hours of my phonecall. This was on a Friday! The blockage in my septic field was cleared and a plan of action outlined if further problems occurred."
    Sasha responded:
    "Hi Jo, thanks for your feedback! Glad we could get the issue sorted for you. :)"
    Rating by: Jo  |  Rating posted: 1st Oct  |  Contact: Troy  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st OctMore details, one reply…
  • 100%
    "Sasha in the office was a pleasure to deal with. Incredibly helpful. Couldn't praise her enough. As for Troy and his team. They were FANTASTIC. Did a brilliant job. Turned up when they said they would. Kept me informed the whole time. Even worked on a weekend!!! They fixed our blocked drain and re-routed our plumbing under the house, as it was a much cheaper option, in the long run, than the alternative of up-rooting a driveway. Did what others couldn't. And all at an incredibly reasonable price....

    I would highly recommend DRAIN NINJAS to anyone, and will definitely be using them again. I have some underground tree roots that are just starting to invade one of our drain pipes, that will be needing their attention at some stage in the future, so I will be giving Troy and Sasha a call for sure...

    Thanks again for all your help guys. Keep up the good work :-)
    "
    Sasha & Troy responded:
    "Thanks so much for your wonderful feedback Ronnie! :) We are so pleased we could help out, and we will gladly help you out in future if you need. You were a pleasure to work with :)"
    Rating by: Ronnie  |  Rating posted: 28th Sep  |  Contact: Troy & Sasha  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th SepMore details, one reply…
  • 100%
    "Highly recommended. Fixed our blocked toilet in under 30 minutes - something a plumber couldn't achieve on repeat (and very expensive) visits. If you've got a blockage, I'd forget the plumbing companies and call these guys. They know what they're doing and they actually cost less than most plumbers. Thanks guys. "
    Sasha responded:
    "Hi Colin, Thanks for your feedback :) I will pass this on to Troy. Glad we could get the issue sorted for you :)"
    Rating by: Colin  |  Rating posted: 10th Sep  |  Contact: Troy Gorst  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th SepMore details, one reply…
  • 100%
    "Great job done by Ethan,very professional reliable and friendly I was very impressed by Ethan workmanship on removing the roots from our sewer pipe will use this company again many thanks"
    Sasha responded:
    "Thanks Ken, Glad we could get the issue sorted :) Have a great weekend"
    Rating by: Ken Lewis  |  Rating posted: 17th Aug  |  Contact: Ethan   |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th AugMore details, one reply…
  • 100%
    "Sasha the Admin & Marketing Manager did an excellent job organizing Eathan to do our job, even sending an email to us at 8.30pm to confirm the job timing. Would definitely recommend this company, they are really onto it, very experienced and professional with all the right gear. Eathan had all the answers to the 2 drainage problems we had and was a tireless and efficient worker and kept us fully informed on what the issues were."
    Sasha responded:
    "Hi Alan, Thanks so much for your lovely feedback. I will pass this onto Eathan as well :) Glad we could get your issues sorted. Thanks Drain Ninjas "
    Rating by: Alan  |  Rating posted: 18th Jul  |  Contact: Sasha Langham & Eathan Bellve  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th JulMore details, one reply…
  • 100%
    "Extremely impressed with Drain Ninjas; Sasha, Troy and Mitchell were very professional, friendly and efficient. Excellent value for money. We will definitely use them again and have no hesitation in recommending highly to others. Awesome Drain Ninjas!"
    Sasha responded:
    "Thanks for the feedback Elies. Really glad we could get your problem sorted :)"
    Rating by: Elies  |  Rating posted: 16th Jul  |  Contact: Troy Gorst; Drain Ninjas  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JulMore details, one reply…
  • 100%
    "Great fast service from the lady that took my call to the very helpful contractor that advised and fixed my overflowing driveway drain Excellent professional service Highly recommend "
    Sasha responded:
    "Hi Warren, Thanks for your lovely feedback. Glad we could be of service and get your issue sorted today. :) Will pass your feedback onto the team. Cheers "
    Rating by: Warren  |  Rating posted: 15th Jul  |  Contact: telephone contact   |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th JulMore details, one reply…
  • 95%
    "Used Drain Ninjas for the second time in 2 years.
    Absolute Ninjas. Sasha was lovely to deal with over the phone. After advising her of my blocked toilet drain and the urgency of being available today, she managed to get me a booking on the same afternoon.

    Troy arrived onsite and immediately suspected the tree roots of Potukawa tree causing the issue. Used hydrojet from the vent on the roof. Used whip hose to punch through blockage then used root cutter to clear.
    Troy very informative and also provided advise on what needs to be done in the future to stop this occuring.

    Will definitely use them again.

    Thank you Drain Ninjas
    "

    Sasha responded:
    "Hi Nigel, Thank you for your feedback. Glad we were able to fit you in at the last minute and get your issue sorted. Thanks."
    Rating by: Nigel  |  Rating posted: 14th Jul  |  Contact: Troy  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    14th JulMore details, one reply…
  • 100%
    "We had a blocked drain which caused sewer at the front of our property. We had watercare come and help but said it was a blocked drain on our property. Then 2 days later we had the same issue so called Drain Ninjas who were referred to us by a plumber. Thankfully they could come that morning, they were on time and quickly went to work. They sorted the blockage super quick, the blockage was actually not on our property so they called Watercare to log this issue and requested Watercare to come and check the main drain. Thankfully they helped me with this as the main drain was blocked so we would have had this issue again. I highly recommend this company and will totally use them again if we ever have another blocked drain. Amazing service!"
    Sasha responded:
    "Hi Sabrina, Thanks so much for your feedback it is greatly appreciated :) We are glad we could get it sorted for you. "
    Rating by: Sabrina  |  Rating posted: 4th Jun  |  Contact: Troy  |  Job date: Jun, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th JunMore details, one reply…
  • 100%
    "What a great company, fast and so clean and tidy, unblocked all the drains, CCTV Report and problem solved! Great pricing and very very happy with these guys !! Thank you Troy and Sasha!! "
    Sasha responded:
    "Thanks for your feedback Rick, will pass it on to the team! :)"
    Rating by: Rick  |  Rating posted: 27th Mar  |  Contact: Troy  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th MarMore details, one reply…
  • 100%
    "Wow, what a fantastic result Troy is most affable young man, he assessed our problem and took the most appropriate solution and within minutes t\our problem was solved. Many thanks Troy and I hope your doggie can get his weight down. Cheers.

    "

    Sasha responded:
    "Hi Alan, thank you for your lovely feedback. I will pass this on to the team. I can confirm Dash 's diet is going well! :)"
    Rating by: Alan   |  Rating posted: 7th Mar  |  Contact: Troy  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th MarMore details, one reply…
  • 100%
    "We wanted to assess the drainage in our back yard prior to winter and because we are considering laying some concrete. We suspected drainage was not optimal. A plumber recommended Drain Ninjas. We required two visits, first was to flush the lines and second was for CCTV investigation. The information that Troy gave me after first visit I was able to read up on so that I understood better what the problem was (l learnt there is a lot more to drainage than pipes underground). Flushing the lines has helped drainage and CCTV on second visit gave us the answers that we required going forward with our plans. I found Drain Ninjas trustworthy and excellent to deal with. All communication was via email which was convenient and easy. I agree with all of the positive feedback already written."
    Troy Gorst responded:
    "Hi Colleen, Thank you for your very detailed feedback, we really appreciate you taking the time to do this. Really glad we could help you out. Cheers :)"
    Rating by: Colleen Costello  |  Rating posted: 5th Mar  |  Contact: Colleen Costello  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th MarMore details, one reply…
  • 90%
    "Very good team to work with. There was some areas where they could have communicated better. Overall they were good to deal with and professional in their approach. "
    Sasha responded:
    "Hi Raj, Thank you for your feedback, it is greatly appreciated. :)"
    Rating by: Raj  |  Rating posted: 25th Feb  |  Contact: Sash  |  Job date: Feb, 2018
    Communication: 80%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    25th FebMore details, one reply…
  • 100%
    "Many thanks, bit of a hiccup with online booking but we got there. Prompt and excellent service to clear ongoing drain issues. Friendly communication through job and highly recommend them. "
    Troy Gorst responded:
    "Hi Jacqui, Thanks very much for your feedback. I will pass this on to the team. Glad we could help you out :)"
    Rating by: Jacqui Novata  |  Rating posted: 3rd Feb  |  Contact: Troy  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd FebMore details, one reply…
  • 100%
    "Very little to say; arrived on time, friendly couple, efficient, and quickly solved the problem for me. Had to use the hydro jet on the problem, and the bill when it came was much less than my plumber had estimated it would be."
    Troy Gorst responded:
    "Hi Conrad, thanks for your feedback. We will pass it on to the team. Glad we could help you out :)"
    Rating by: Conrad  |  Rating posted: 10th Jan  |  Contact: Troy Gorst  |  Job date: Jan, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th JanMore details, one reply…
  • 100%
    "I never leave reviews, but troy was well above expectations in his knowledge, experience and approach that i felt compelled to."
    Troy Gorst responded:
    "Hi Tony, Thank you for leaving us a great review. It would be great if you could authenticate your email so the review can show to the public. Currently only we can see it. Thanks again :)"
    Rating by: tony  |  Rating posted: 26th Dec, 2017  |  Contact: Troy Gorst  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Dec, 2017More details, one reply…
  • 100%
    "Finally a tradesman who is fabulous. I called. Troy actually came as planned. It was clear from the first interaction that he was genuine and knew what from what not. Troy identified the problem within seconds - believe that !! He tested. He checked GIS. The broken swer pipe, while on my property, is not mine to fix. Troy said he would not charge me for coming to id the problem. I only hope the outfit the neighbour gets to fix the broken sewer line is Troy's company. Troy even said he was available up to 7pm if I wanted to talk about it after talking to the neighbour. So refreshing to meet Troy who prided himself in telling me he owns the company."
    Sasha responded:
    "Hi Tracey, thanks very much for your kind feedback, it is greatly appreciated :) "
    Rating by: Tracy  |  Rating posted: 11th Dec, 2017  |  Contact: Troy  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Dec, 2017More details, one reply…
  • 100%
    "Lifesavers, 100% recommend, make these guys your first call if you have a blockage - I wish we had. eW called for a second opinion. Fixed the problem super quick with friendly service."
    Sasha responded:
    "Hi Rachelle, thank you for your lovely feedback. Sorry it has taken so long for us to reply (we have just found this feature where we can reply to feedback! :) "
    Rating by: Rachelle  |  Rating posted: 5th Dec, 2017  |  Contact: Mike  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Dec, 2017More details, one reply…
  • 100%
    "The service I receive from Drain Ninjas has always been awesome, efficient and prompt..I highly recommend them.
    Thanks guys for a great service, reasonable prices and awesome communication.
    "
    Drain Ninjas responded:
    "Thank you for your lovely feedback Deborah :) Glad we could be of service! "
    Rating by: Deborah   |  Rating posted: 8th Nov, 2017  |  Contact: Deborah Hebbard  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2017More details, one reply…
  • 100%
    "Great guys, punctual, friendly and efficient. Had my drain sorted in no time!"
    Sasha responded:
    "Hi Sarah, thanks very much for your feedback. It is greatly appreciated. :)"
    Rating by: sarah  |  Rating posted: 21st Oct, 2017  |  Contact: Sarah  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Oct, 2017More details, one reply…
  • 100%
    "The appointment was available next day, communication was professional. Troy came on time and had the job completed in no time. When we received the invoice we discovered they also provide a great price for value. Absolutely one of the best tradespeople we have dealt with. A++++"
    Rating by: Ying  |  Rating posted: 19th Oct, 2017  |  Contact: Troy  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Oct, 2017More details…
  • 93%
    "Very tidy work,
    Easy to discuss to solve site problem
    Very satisfied with the work.

    "

    Sasha responded:
    "Hi Chin, thank you for your great feedback we really appreciate it :)"
    Rating by: Chin leong  |  Rating posted: 17th Oct, 2017  |  Contact: Troy  |  Job date: Oct, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    17th Oct, 2017More details, one reply…
  • 100%
    "Troy and Sasha have been doing drain unblocking and drain cctv for us for some time now and they are second to none.
    We will continue to use them often in the future.
    They are both prompt, reliable and very knowledgeable.
    Regards, Doug Graham from Echo Drainage.
    "
    Rating by: Doug  |  Rating posted: 4th Oct, 2017  |  Contact: Doug Graham  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Oct, 2017More details…
  • 100%
    "Can’t recommend the Drain Ninjas Team enough, the lovely team came out to the rescue when our backyard had completely flooded due to tree roots (very bad ones might I add) growing through the pipes. The team were speedy, got straight onto the job and were very professional about how the went about it. The team were super friendly and had great humour. Thanks guys for an amazing experience with you guys! Will recommend you guys to everyone!!!!! "
    Troy Gorst responded:
    "Hi Helen, thanks so much for your lovely feedback. I am sorry it has taken us so long to reply, we actually only just found out we could reply to reviews! :) Thanks again. "
    Rating by: Helen   |  Rating posted: 4th Oct, 2017  |  Contact: Sasha Langham   |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Oct, 2017More details, one reply…
  • 100%
    "Have dealt with Drain Ninjas several times now. They turn up when they say they will turn up, job is done & sites are left tidy - much appreciated."
    Sasha responded:
    "Hi Debbie, thanks very much for your feedback we really appreciate it. )"
    Rating by: Debbie  |  Rating posted: 4th Oct, 2017  |  Contact: Sasha  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Oct, 2017More details, one reply…
  • 100%
    "Excellent work and very friendly."
    Troy Gorst responded:
    "HI Luni, Thank you for your lovely feedback. Sorry it has taken so long for us to respond, we have just been made aware we can reply to reviews! :) Thanks"
    Rating by: Iuni  |  Rating posted: 4th Oct, 2017  |  Contact: Sasha Langham  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Oct, 2017More details, one reply…

Primary contact
Troy Gorst

Phone number
0800464652

Phone number (alternative)
0274646528

Website
http://www.drainninjas.co.nz/

Availability
This week/ASAP

Postal address
PO box 105,
Greenhithe,
0756

About us
Drain Ninjas Limited is a New Zealand family owned and operated business, whose Ninjas have over 25 years experience in the drainage industry and the founder has over 40 years business experience. Our System integrates safety, health, environmental and quality service and solutions.

We have the latest and internationally recognised plant and equipment, operated by our highly trained and experienced Ninjas. We are able to deliver solutions that conform to the highest quality standards and fit into our customers� budget.

We specialise in residential and small to medium business enterprises.

We are Ninjas because we are fast, efficient and solution driven.

Give us a call today; we promise that we'll provide apt solutions at a price that wont burn a hole in your pocket. Call 0800 4 (NINJA) 64652 for 24/7 service in your area.

What we do
We provide/offer the following services:

Drain unblocking/ Root Cutting
CCTV Investigation / Fault finding and locating
Vacuum Loading - Grease traps, cesspit, septic tanks, pile holes, concrete wash offs etc
Pre-purchase inspections
Drain Maintenance
Drain repairs
Project management

24/7 Emergency Response

Categories we service
Water Blasting Services, Plumbers / Plumbing Contractors, Drainage, Drain Unblocking, CCTV

Areas we service
Waitakere City and Suburbs, Waitakere City, Wairau Valley (North Shore), Unsworth Heights, Totara Park, Totara Heights, Torbay, Titirangi, Three Kings, Te Atatu, Swanson, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Johns, St Heliers, Silverdale, Sandringham, Royal Oak, Rothesay Bay, Rosedale, Auckland, Rodney Area, Riverhead, Remuera, Red Beach, Ponsonby, Point Chevalier, Piha, Petone, Penrose, Paremoremo, Papakura Central, Panmure, Pakuranga, Otara, Otahuhu, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milwater, Milford, Middlemore, Mercer, Mellons Bay, Meadowbank, Massey, Manurewa, Manukau (Auckland), Manly, Mangere Bridge, Mangere, Mangawhai, Mairangi Bay, Kumeu, Kohimarama, Kingsland, Huapai, Howick, Horsham Downs, Hororata, Hobsonville, Hillsborough (Auckland), Hillcrest, North Shore, Herne Bay, Henderson Valley, Henderson, Helensville Central, Havelock North, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, East Tamaki, Drury, Devonport, Dairy Flat, Cockle Bay, Coatesville, Clendon Park, Campbells Bay, Bucklands Beach, Browns Bay, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Beach Haven, Bayswater, Bay View, Avondale, Auckland City and Suburbs, Auckland Central, Army Bay, Alfriston, Albany, Airport Oaks

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