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Drain Ninjas Ltd / Drainage in Remuera

 
 
 
 

Primary contact
Troy Gorst

Postal address
PO box 105,
Greenhithe,
0756

  • 100%
    "We had an emergency on the weekend and Sasha was so helpful - technicians came very quickly and fixed our problems straight away. Awesome service!"
    Troy Gorst responded:
    "HI Nicole, Thanks for your feedback, we really appreciate it. Glad we could get the issue sorted for you :)"
    Rating by: Nicole  |  Rating posted: 5 days, 8 hours and 6 minutes ago  |  Contact: Nicole Leonard  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nicole5 days, 8 hours and 6 minutes agoMore details, one reply…
  • 100%
    "Very prompt response and came out the following day.

    Checked and cleaned our drain with no hassle and for a fair price. Highly recommend. "

    Sasha responded:
    "Hi Grace, Thank you for your feedback, we really appreciate it :) "
    Rating by: Grace  |  Rating posted: 4th Aug  |  Contact: Sasha Langham  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Grace4th AugMore details, one reply…
  • 98%
    "this is the second time we've used drain ninjas and they've been very good both times, happy to recommend. They were slightly late to arrive but it was following a huge weather event, so all things considered still very happy. they do a great job, no callbacks required."
    Sasha responded:
    "HI Chad, Thank you for your feedback, we really appreciate it. :) Thanks for understanding our lateness, we were overrun over the weekend with emergency flooding but we do apologise for not making it to you within the time frame provided. Thanks again "
    Rating by: chad  |  Rating posted: 30th Jun  |  Contact: forgotten sorry  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    chad30th JunMore details, one reply…
  • 100%
    "Darryl, was excellent, was straight onto it and was completely professional, and called water care direct when found to be a water care problem,. well satisfied customer "
    Troy Gorst responded:
    "Hi Mike, Thank you for your feedback, we really appreciate it. I will pass this on to Darryl and the team. "
    Rating by: mike  |  Rating posted: 25th May  |  Contact: darryl  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    mike25th MayMore details, one reply…
  • 100%
    "Prompt service, excellent result."
    Troy Gorst responded:
    "Thanks for your feedback Michael, we really appreciate it. Glad we could get the issue sorted for you. "
    Rating by: Michael  |  Rating posted: 21st May  |  Contact: Jason  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michael21st MayMore details, one reply…
  • 100%
    "Great service, friendly guys who sorted our blocked sink quickly and offered advice to (hopefully) prevent it happening again.
    Would absolutely recommend to others and definitely use them again if/when we need to.
    Thank you.
    "
    Sasha Langham responded:
    "Hi Dee, Thanks for the feed back, I will pass it on to the team. :)"
    Rating by: Dee  |  Rating posted: 15th May  |  Contact: Darryl and Jason  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dee15th MayMore details, one reply…
  • 100%
    "Incredible service - very quick - very honest"
    Troy Gorst responded:
    "Thanks Hamish, we appreciate your feedback and are happy to be of service :) "
    Rating by: Hamish  |  Rating posted: 14th May  |  Contact: Jason  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Hamish14th MayMore details, one reply…
  • 98%
    "Fast prompt efficient friendly service thanks Will use again if needed.
    "
    Sasha responded:
    "Hi Raymond, Thanks for your feedback. We are glad we could get the issue sorted for you :)"
    Rating by: Raymond  |  Rating posted: 10th May  |  Contact: Troy and Daryl  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Raymond10th MayMore details, one reply…
  • 100%
    "Great service from Sasha who promptly called me back and arranged a technician to come to my place within a few hours. I had thought I might have had to wait for a day or two. When the technician arrived he was great - really friendly and worked quickly. He was all sorted in about half an hour. Great service and price. Highly recommend A++"
    Sasha responded:
    "HI Kim, thanks for your feedback, we really appreciate it :) We are glad we could get the issue sorted so quickly for you :)"
    Rating by: Kim  |  Rating posted: 6th May  |  Contact: Sasha   |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kim6th MayMore details, one reply…
  • 100%
    "Very prompt reply and response. Job was done quickly and efficiently with the site left clean and tidy. Very friendly and informative about the work done. Would certainly use again. Thanks Troy!"
    Sasha responded:
    "Thanks for your feedback Martin, we are glad we could get the issue sorted for you. :) "
    Rating by: Martin  |  Rating posted: 6th May  |  Contact: Troy Gorst  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Martin6th MayMore details, one reply…
  • 100%
    "We have used drain ninjas for aaprox 5 years on and off but for the last 2 years only them ..we have tried other companies now and again when we couldnt get them as well as to check pricing and have always come back to them been the best i have used ..great communication, great pricing and always there when we need them .. cant fault them really.i would also honestly say we have used them for approx 34 drains this year alone so would be well over a hundred unblocks . Highly recommend . Regards Chris Matthews"
    Sasha Langham responded:
    "Hi Chris, Thanks for the review, we really appreciate it. We are glad we can be of service and always look to provide top quality service including communication and competitive pricing. We enjoy working with you and look forward to continuing to build our working relationship with you. :)"
    Rating by: Chris  |  Rating posted: 27th Apr  |  Contact: troy gorst  |  Job date: Apr, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris27th AprMore details, one reply…
  • 93%
    "Had a blocked drain. Jason came out, and got the job done. Great communication."
    Rating by: Jay  |  Rating posted: 27th Apr  |  Contact: Jason  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    Jay27th AprMore details…
  • 100%
    "We had two visits to sort out our drains. All three guys where fantastic, highly skilled in what they do and able to explain the issues and solutions clearly. We're really happy with the work and would definitely use them again for any future issues."
    Sasha responded:
    "Hi John, thanks for the great feedback! I will pass it on to the team. Glad we could get the issue sorted for you :)"
    Rating by: John  |  Rating posted: 19th Mar  |  Contact: Darryl, Troy & Jason  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John19th MarMore details, one reply…
  • 88%
    "Efficient service, good communication, lovely blokes, seemed bit pricey for what was simple job but happy overall."
    Sasha responded:
    "Hi Neil, Thank you for your feedback :)"
    Rating by: Neil  |  Rating posted: 18th Mar  |  Contact: Darryl and Jason  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    Neil18th MarMore details, one reply…
  • 100%
    "Really prompt service and fab attitude, thanks so much for sorting our blockage out so quickly. Awesome job."
    Sasha Langham responded:
    " Hi Sue, Thanks for your feedback, we are glad we could get the issue sorted for you :)"
    Rating by: Sue  |  Rating posted: 29th Feb  |  Contact: Troy  |  Job date: Feb, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sue29th FebMore details, one reply…
  • 100%
    "We had a very messy situation with blocked drains. Troy and his team arrived and sorted the problem for us quickly and efficiently. They cleaned everything up before they left. I will definitely use them again and would recommend them to anyone."
    Sasha Langham responded:
    "Thanks for your feedback Pia :) We are glad we could get the issue sorted quickly for you :)"
    Rating by: Pia  |  Rating posted: 20th Jan  |  Contact: Troy Gorst  |  Job date: Jan, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Pia20th JanMore details, one reply…
  • 100%
    "Awesome Communication from Jason prior to arrival.Once arrived i was greeted by 2 awesome guys,who explained everything in detail,also gave advice as they were doing the work. Great workmanship,went above and beyond. Honest and straight forward. The right attitude.Thanks alot guys. Will definitely get you guys around again. Ive had other
    Thanks Drain Ninjas
    Highly Recommend
    "
    Troy Gorst responded:
    "Hi Tyndale, Thanks for your feedback. We are glad we could get the problem resolved for you :)"
    Rating by: Tyndale Fiso   |  Rating posted: 6th Jan  |  Contact: Jason and Daz  |  Job date: Jan, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tyndale Fiso 6th JanMore details, one reply…
  • 100%
    "Great service, fast response to online enquiry then a couple of hours later the problem was fixed at a very reasonable price.
    The men who did the job were great, personable, efficient and great to deal with.
    "
    Troy Gorst responded:
    "Hi Stephen, Thanks for your feed back. Glad we could get the issue sorted for you :) Merry Christmas on behalf of the team. "
    Rating by: Stephen  |  Rating posted: 18th Dec, 2019  |  Contact: Sasha - Admin  |  Job date: Dec, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Stephen18th Dec, 2019More details, one reply…
  • 100%
    "I contacted Drain Ninjas via the online form and received a very prompt response. They were able to get me in the day after my enquiry which was a big bonus. Sasha's communication was fantastic and she kept me in the loop at all times. The boys on site maintained excellent communication too. Overall I was very impressed and would definitely use again and recommend to family and friends."
    Sasha Langham responded:
    "Hi Brett, thank you for your feedback, we really appreciate you taking the time to do so :) We are pleased we could help :)"
    Rating by: Brett  |  Rating posted: 6th Dec, 2019  |  Contact: Sasha  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brett6th Dec, 2019More details, one reply…
  • 98%
    "I just have to say these guys are awesome. Period.

    We were in a bit of a pickle with our waste water drain completely clogged and unable to shower or wash the dishes. I got in touch with Troy and he sent his brother Shelby the next day. He showed up on time and immediately diagnosed the problem which was a huge root mass. Gave very good advice in a friendly manner when I asked questions. Did a highly commendable job and all our issues are now sorted.

    Overall a top business and a top bloke! Will use them annually from now on. Highly recommend to others. Very reasonable prices too."

    Troy Gorst responded:
    "HI Shreyas, Thanks for your feedback it is greatly appreciated. Glad we could get the problem sorted for you :)"
    Rating by: Shreyas  |  Rating posted: 20th Aug, 2019  |  Contact: Shelby  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Shreyas20th Aug, 2019More details, one reply…
  • 100%
    "Excellent service from start to fnish. They guys called on their way to the house as promised. Got stuck in, sorted it, and cleaned up. They were efficient, friendly and explained what they'd done, and how to avoid the drains blocking again (no coffee grinds!). The cost was exactly as quoted. "
    Sasha responded:
    "HI Paul, Thanks for your feedback. Glad we could get the issue sorted for you! :) Yes, coffee grinds do not agree with drainage systems unfortunately, best to be used for compost! :) "
    Rating by: Paul  |  Rating posted: 22nd Jul, 2019  |  Contact: Paul  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul22nd Jul, 2019More details, one reply…
  • 95%
    "As a Property Manager, we have used Drain Ninjas for quite a few jobs over the past 2 years and I always find them very prompt in their communication and easy to deal with. We have both reoccurring, preventative maintenance through them as well as urgent jobs that require immediate action. They are always able to accommodate our urgent jobs quickly, even when they come at inconvenient times! I wouldn't hesitate to recommend them to others. "
    Troy Gorst responded:
    "Hi Nikki, Thanks for your feedback we really appreciate it. Were always happy to help and enjoy our working relationship with you :)"
    Rating by: Nikki  |  Rating posted: 11th Jun, 2019  |  Contact: Troy Gorst  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Nikki11th Jun, 2019More details, one reply…
  • 95%
    "Fast and friendly.
    Turned up on time and were knowledgable and honest on the job.

    The boys are an asset to the company and we would have no hesitation using them again.

    Thanks again."

    Sasha Langham responded:
    "HI Brandon, Thanks for your feedback, we really appreciate it. Glad we could get it sorted for you :)"
    Rating by: Brendon  |  Rating posted: 10th Jun, 2019  |  Contact: Troy and Jed  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Brendon10th Jun, 2019More details, one reply…
  • 100%
    "Troy did a great job out on site unblocking a line for us, definitely recommend!"
    Rating by: Alana  |  Rating posted: 7th Jun, 2019  |  Contact: Troy   |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alana7th Jun, 2019More details…
  • 100%
    "The two boys who did the job were polite, knew their job and tidied up after"
    Troy Gorst responded:
    "HI Mark, Thanks for your feedback, we really appreciate it. "
    Rating by: Mark  |  Rating posted: 7th Jun, 2019  |  Contact: Geoff Langham  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mark7th Jun, 2019More details, one reply…
  • 100%
    "Quick and efficient service."
    Sasha Langham responded:
    "Hi Ben, Thanks for your feedback, glad we could get the issue sorted :)"
    Rating by: Ben   |  Rating posted: 6th Jun, 2019  |  Contact: Ben   |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ben 6th Jun, 2019More details, one reply…
  • 100%
    "We have been using Drain Ninjas for a while now and will continue to do so. We have always found them to be totally professional and reliable. Nothing but brilliant service every time. We will not use anyone else."
    Troy Gorst responded:
    "Thanks for the feedback team, we really appreciate it and we appreciate the work you send us :) We look forward to continuing our great relationship"
    Rating by: Drainco Plumbing and Drainage Limited  |  Rating posted: 6th Jun, 2019  |  Contact: Troy  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Drainco Plumbing and Drainage Limited6th Jun, 2019More details, one reply…
  • 88%
    "DrainNinjas are great to work with. They are prompt and reasonably priced. They have always worked with us to solve the problems that we can't quite get done! :-)"
    Rating by: Victoria  |  Rating posted: 6th Jun, 2019  |  Contact: DrainNinjas  |  Job date: Jun, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Victoria6th Jun, 2019More details…
  • 100%
    "Drain Ninjas were helpful from the start. Blocked drains are never fun but the guys were polite efficient and didn’t waste time sorting the problem. Highly recommend."
    Troy Gorst responded:
    "Thanks Erin, we really appreciate your feedback. Glad we to be of service :)"
    Rating by: Erin Jacobs  |  Rating posted: 6th Jun, 2019  |  Contact: Sasha and team  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Erin Jacobs6th Jun, 2019More details, one reply…
  • 95%
    "Great service. On time and a quick and thorough job"
    Troy Gorst responded:
    "Hi Ivan, Thanks for your feedback, we really appreciate. Glad we could get the issue sorted for you :)"
    Rating by: Ivan  |  Rating posted: 6th Jun, 2019  |  Contact: ivan Martinovich  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Ivan6th Jun, 2019More details, one reply…
  • 10%
    "In dispute. They gave a verbal quote about a year previously. It seemed reasonable. However there was no urgency at the time. In November I called them to come do the job, they said they'd have to come and requote, this time with a 3rd party drainlayer (this IS a drain company right?, doesn't appear so!). They then came back with a quote in excess of 4 times the original quote. I declined but now they are insisting on $250 payment for the requote. Total cowboys. Avoid. "
    Geoff Langham responded:
    "Unfortunately, you are not correctly stating the facts. We cannot give verbal on site quotes for drainage work. We have to CCTV to identify the problem and then get our qualified drain layers to price the job. You were not given a verbal on site quote for repair work. You were given a price for us to do a CCTV investigation, so we could locate the faults for repair, which you accepted and gave the go ahead. We did just that work and charged you only the price you were told. You have not been charged for anything else. You have only came up with this storey when we told you we were charging interest on the overdue account and sending it to a debt collector after months of trying to contact you with no response from you. The fact you don’t like the cost of fixing your drains is not our problem. We did exactly what we said we would, for exactly the price given to you before we started. If you chose to not listen or understand we cannot help you, especially when you ignore repeated attempts to contact you over many months. We stand by ours and our technicians’ integrity and quality of work. "
    Rating by: Chris  |  Rating posted: 8th May, 2019  |  Contact: Eathan  |  Job date: Nov, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 40%  |  Value: 0%
    Chris8th May, 2019More details, one reply…
  • 100%
    "Troy and his team were amazing. We phoned Drain Ninjas first thing on a Monday morning. They were out at our house by lunchtime, unblocked the pipe and discovered the issue. They then came back on a Saturday a couple of weeks later to dig up and fix the pipe. Awesome service and good value for money. I would definitely recommend them to all my friends and family."
    Troy Gorst responded:
    "Thanks Paulette, glad we could get the issue sorted for you :)"
    Rating by: Paulette  |  Rating posted: 7th Mar, 2019  |  Contact: Troy  |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paulette7th Mar, 2019More details, one reply…
  • 100%
    "Very happy with the prompt response to a sewer drainage problem we had recently. Troy and Jack went about the problem in a professional manner, and we enjoyed the holler of delight from Troy when the problem was identified and fixed. There is nothing like good tradies who enjoy resolving peoples problems. Thanks guys, appreciated."
    Sasha responded:
    "Thanks for your feedback Wayne. Pleased we could get the problem solved quickly for you :) . They certainly do love their jobs, especially when they hear that sound! "
    Rating by: Wayne  |  Rating posted: 7th Feb, 2019  |  Contact: Troy and Jack  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Wayne7th Feb, 2019More details, one reply…
  • 100%
    "Tech was professional, friendly & knowledgeable. Turned up on time & would use again if I ever needed to. "
    Troy Gorst responded:
    "Thanks Mark, glad we could get the issue sorted for you :)"
    Rating by: Mark  |  Rating posted: 23rd Dec, 2018  |  Contact: Troy  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mark23rd Dec, 2018More details, one reply…
  • 100%
    "Couldn't have been more pleased with Eathan and Drain Ninjas. The job was diagnosed and done quickly, no messing around. Roots were chopped out and I was given long term care instructions and advice for my drain. "
    Sasha responded:
    "Hi Duncan, thanks for your feedback. We really appreciate it. Glad we could get the issue sorted for you. :)"
    Rating by: Duncan  |  Rating posted: 18th Oct, 2018  |  Contact: Eathan  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Duncan18th Oct, 2018More details, one reply…
  • 73%
    "Overall experience was good.Technician was delayed at previous job which made him late for my job and I had to leave him as my booking was between 7h30 and 8 and only arrived at 8h50. When I called I was told they accept credit card for payment, and since I had to leave the technician and he said they will sent me an invoice I was told when I wanted to pay the invoice they cannot process a credit card payment I had to pay on the day if I want to pay by credit card. .Technician phoned me when he was done and gave me an update. Didnt take him long at all, very friendly and customer focus him and his helper. Overall good service"
    Sasha responded:
    "Hi Jackie, Thank you for your feedback. There is no excuse for our technician not advising you he was running late and he has been counseled over this. As we cannot guarantee how long a previous job will take, unavoidable delays do sometimes happen however. When your booking was made via email, there was no query about credit card payment and this was only raised after the invoice was sent. Unfortunately we can only accept credit card payment on site. We are glad we could get the issue sorted for your. Thanks, Drain Ninjas "
    Rating by: Jackie  |  Rating posted: 10th Oct, 2018  |  Contact: Troy  |  Job date: Oct, 2018
    Communication: 80%  |  Quality: 90%  |  Reliability: 40%  |  Value: 80%
    Jackie10th Oct, 2018More details, one reply…
  • 100%
    "Problem sorted, issues clearly explained, suggestions given to minimise future problem...friendly guys"
    Troy Gorst responded:
    "Thanks Satish, appreciate your feedback. Glad we could get the issue sorted. :)"
    Rating by: Satish  |  Rating posted: 5th Oct, 2018  |  Contact: Ethan  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Satish5th Oct, 2018More details, one reply…
  • 100%
    "Troy came out to me within two hours of my phonecall. This was on a Friday! The blockage in my septic field was cleared and a plan of action outlined if further problems occurred."
    Sasha responded:
    "Hi Jo, thanks for your feedback! Glad we could get the issue sorted for you. :)"
    Rating by: Jo  |  Rating posted: 1st Oct, 2018  |  Contact: Troy  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jo1st Oct, 2018More details, one reply…
  • 100%
    "Sasha in the office was a pleasure to deal with. Incredibly helpful. Couldn't praise her enough. As for Troy and his team. They were FANTASTIC. Did a brilliant job. Turned up when they said they would. Kept me informed the whole time. Even worked on a weekend!!! They fixed our blocked drain and re-routed our plumbing under the house, as it was a much cheaper option, in the long run, than the alternative of up-rooting a driveway. Did what others couldn't. And all at an incredibly reasonable price....

    I would highly recommend DRAIN NINJAS to anyone, and will definitely be using them again. I have some underground tree roots that are just starting to invade one of our drain pipes, that will be needing their attention at some stage in the future, so I will be giving Troy and Sasha a call for sure...

    Thanks again for all your help guys. Keep up the good work :-)
    "
    Sasha & Troy responded:
    "Thanks so much for your wonderful feedback Ronnie! :) We are so pleased we could help out, and we will gladly help you out in future if you need. You were a pleasure to work with :)"
    Rating by: Ronnie  |  Rating posted: 28th Sep, 2018  |  Contact: Troy & Sasha  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ronnie28th Sep, 2018More details, one reply…
  • 100%
    "Highly recommended. Fixed our blocked toilet in under 30 minutes - something a plumber couldn't achieve on repeat (and very expensive) visits. If you've got a blockage, I'd forget the plumbing companies and call these guys. They know what they're doing and they actually cost less than most plumbers. Thanks guys. "
    Sasha responded:
    "Hi Colin, Thanks for your feedback :) I will pass this on to Troy. Glad we could get the issue sorted for you :)"
    Rating by: Colin  |  Rating posted: 10th Sep, 2018  |  Contact: Troy Gorst  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Colin10th Sep, 2018More details, one reply…
  • 100%
    "Great job done by Ethan,very professional reliable and friendly I was very impressed by Ethan workmanship on removing the roots from our sewer pipe will use this company again many thanks"
    Sasha responded:
    "Thanks Ken, Glad we could get the issue sorted :) Have a great weekend"
    Rating by: Ken Lewis  |  Rating posted: 17th Aug, 2018  |  Contact: Ethan   |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ken Lewis17th Aug, 2018More details, one reply…
  • 100%
    "Sasha the Admin & Marketing Manager did an excellent job organizing Eathan to do our job, even sending an email to us at 8.30pm to confirm the job timing. Would definitely recommend this company, they are really onto it, very experienced and professional with all the right gear. Eathan had all the answers to the 2 drainage problems we had and was a tireless and efficient worker and kept us fully informed on what the issues were."
    Sasha responded:
    "Hi Alan, Thanks so much for your lovely feedback. I will pass this onto Eathan as well :) Glad we could get your issues sorted. Thanks Drain Ninjas "
    Rating by: Alan  |  Rating posted: 18th Jul, 2018  |  Contact: Sasha Langham & Eathan Bellve  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alan18th Jul, 2018More details, one reply…
  • 100%
    "Extremely impressed with Drain Ninjas; Sasha, Troy and Mitchell were very professional, friendly and efficient. Excellent value for money. We will definitely use them again and have no hesitation in recommending highly to others. Awesome Drain Ninjas!"
    Sasha responded:
    "Thanks for the feedback Elies. Really glad we could get your problem sorted :)"
    Rating by: Elies  |  Rating posted: 16th Jul, 2018  |  Contact: Troy Gorst; Drain Ninjas  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Elies16th Jul, 2018More details, one reply…
  • 100%
    "Great fast service from the lady that took my call to the very helpful contractor that advised and fixed my overflowing driveway drain Excellent professional service Highly recommend "
    Sasha responded:
    "Hi Warren, Thanks for your lovely feedback. Glad we could be of service and get your issue sorted today. :) Will pass your feedback onto the team. Cheers "
    Rating by: Warren  |  Rating posted: 15th Jul, 2018  |  Contact: telephone contact   |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Warren15th Jul, 2018More details, one reply…
  • 95%
    "Used Drain Ninjas for the second time in 2 years.
    Absolute Ninjas. Sasha was lovely to deal with over the phone. After advising her of my blocked toilet drain and the urgency of being available today, she managed to get me a booking on the same afternoon.

    Troy arrived onsite and immediately suspected the tree roots of Potukawa tree causing the issue. Used hydrojet from the vent on the roof. Used whip hose to punch through blockage then used root cutter to clear.
    Troy very informative and also provided advise on what needs to be done in the future to stop this occuring.

    Will definitely use them again.

    Thank you Drain Ninjas
    "

    Sasha responded:
    "Hi Nigel, Thank you for your feedback. Glad we were able to fit you in at the last minute and get your issue sorted. Thanks."
    Rating by: Nigel  |  Rating posted: 14th Jul, 2018  |  Contact: Troy  |  Job date: Jul, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Nigel14th Jul, 2018More details, one reply…
  • 100%
    "We had a blocked drain which caused sewer at the front of our property. We had watercare come and help but said it was a blocked drain on our property. Then 2 days later we had the same issue so called Drain Ninjas who were referred to us by a plumber. Thankfully they could come that morning, they were on time and quickly went to work. They sorted the blockage super quick, the blockage was actually not on our property so they called Watercare to log this issue and requested Watercare to come and check the main drain. Thankfully they helped me with this as the main drain was blocked so we would have had this issue again. I highly recommend this company and will totally use them again if we ever have another blocked drain. Amazing service!"
    Sasha responded:
    "Hi Sabrina, Thanks so much for your feedback it is greatly appreciated :) We are glad we could get it sorted for you. "
    Rating by: Sabrina  |  Rating posted: 4th Jun, 2018  |  Contact: Troy  |  Job date: Jun, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sabrina4th Jun, 2018More details, one reply…
  • 100%
    "What a great company, fast and so clean and tidy, unblocked all the drains, CCTV Report and problem solved! Great pricing and very very happy with these guys !! Thank you Troy and Sasha!! "
    Sasha responded:
    "Thanks for your feedback Rick, will pass it on to the team! :)"
    Rating by: Rick  |  Rating posted: 27th Mar, 2018  |  Contact: Troy  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rick27th Mar, 2018More details, one reply…
  • 100%
    "Wow, what a fantastic result Troy is most affable young man, he assessed our problem and took the most appropriate solution and within minutes t\our problem was solved. Many thanks Troy and I hope your doggie can get his weight down. Cheers.

    "

    Sasha responded:
    "Hi Alan, thank you for your lovely feedback. I will pass this on to the team. I can confirm Dash 's diet is going well! :)"
    Rating by: Alan   |  Rating posted: 7th Mar, 2018  |  Contact: Troy  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alan 7th Mar, 2018More details, one reply…
  • 100%
    "We wanted to assess the drainage in our back yard prior to winter and because we are considering laying some concrete. We suspected drainage was not optimal. A plumber recommended Drain Ninjas. We required two visits, first was to flush the lines and second was for CCTV investigation. The information that Troy gave me after first visit I was able to read up on so that I understood better what the problem was (l learnt there is a lot more to drainage than pipes underground). Flushing the lines has helped drainage and CCTV on second visit gave us the answers that we required going forward with our plans. I found Drain Ninjas trustworthy and excellent to deal with. All communication was via email which was convenient and easy. I agree with all of the positive feedback already written."
    Troy Gorst responded:
    "Hi Colleen, Thank you for your very detailed feedback, we really appreciate you taking the time to do this. Really glad we could help you out. Cheers :)"
    Rating by: Colleen Costello  |  Rating posted: 5th Mar, 2018  |  Contact: Colleen Costello  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Colleen Costello5th Mar, 2018More details, one reply…
  • 90%
    "Very good team to work with. There was some areas where they could have communicated better. Overall they were good to deal with and professional in their approach. "
    Sasha responded:
    "Hi Raj, Thank you for your feedback, it is greatly appreciated. :)"
    Rating by: Raj  |  Rating posted: 25th Feb, 2018  |  Contact: Sash  |  Job date: Feb, 2018
    Communication: 80%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Raj25th Feb, 2018More details, one reply…
  • 100%
    "Many thanks, bit of a hiccup with online booking but we got there. Prompt and excellent service to clear ongoing drain issues. Friendly communication through job and highly recommend them. "
    Troy Gorst responded:
    "Hi Jacqui, Thanks very much for your feedback. I will pass this on to the team. Glad we could help you out :)"
    Rating by: Jacqui Novata  |  Rating posted: 3rd Feb, 2018  |  Contact: Troy  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jacqui Novata3rd Feb, 2018More details, one reply…
  • 100%
    "Very little to say; arrived on time, friendly couple, efficient, and quickly solved the problem for me. Had to use the hydro jet on the problem, and the bill when it came was much less than my plumber had estimated it would be."
    Troy Gorst responded:
    "Hi Conrad, thanks for your feedback. We will pass it on to the team. Glad we could help you out :)"
    Rating by: Conrad  |  Rating posted: 10th Jan, 2018  |  Contact: Troy Gorst  |  Job date: Jan, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Conrad10th Jan, 2018More details, one reply…
  • 100%
    "I never leave reviews, but troy was well above expectations in his knowledge, experience and approach that i felt compelled to."
    Troy Gorst responded:
    "Hi Tony, Thank you for leaving us a great review. It would be great if you could authenticate your email so the review can show to the public. Currently only we can see it. Thanks again :)"
    Rating by: tony  |  Rating posted: 26th Dec, 2017  |  Contact: Troy Gorst  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    tony26th Dec, 2017More details, one reply…
  • 100%
    "Finally a tradesman who is fabulous. I called. Troy actually came as planned. It was clear from the first interaction that he was genuine and knew what from what not. Troy identified the problem within seconds - believe that !! He tested. He checked GIS. The broken swer pipe, while on my property, is not mine to fix. Troy said he would not charge me for coming to id the problem. I only hope the outfit the neighbour gets to fix the broken sewer line is Troy's company. Troy even said he was available up to 7pm if I wanted to talk about it after talking to the neighbour. So refreshing to meet Troy who prided himself in telling me he owns the company."
    Sasha responded:
    "Hi Tracey, thanks very much for your kind feedback, it is greatly appreciated :) "
    Rating by: Tracy  |  Rating posted: 11th Dec, 2017  |  Contact: Troy  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tracy11th Dec, 2017More details, one reply…
  • 100%
    "Lifesavers, 100% recommend, make these guys your first call if you have a blockage - I wish we had. eW called for a second opinion. Fixed the problem super quick with friendly service."
    Sasha responded:
    "Hi Rachelle, thank you for your lovely feedback. Sorry it has taken so long for us to reply (we have just found this feature where we can reply to feedback! :) "
    Rating by: Rachelle  |  Rating posted: 5th Dec, 2017  |  Contact: Mike  |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachelle5th Dec, 2017More details, one reply…
  • 100%
    "The service I receive from Drain Ninjas has always been awesome, efficient and prompt..I highly recommend them.
    Thanks guys for a great service, reasonable prices and awesome communication.
    "
    Drain Ninjas responded:
    "Thank you for your lovely feedback Deborah :) Glad we could be of service! "
    Rating by: Deborah   |  Rating posted: 8th Nov, 2017  |  Contact: Deborah Hebbard  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Deborah 8th Nov, 2017More details, one reply…
  • 100%
    "Great guys, punctual, friendly and efficient. Had my drain sorted in no time!"
    Sasha responded:
    "Hi Sarah, thanks very much for your feedback. It is greatly appreciated. :)"
    Rating by: sarah  |  Rating posted: 21st Oct, 2017  |  Contact: Sarah  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    sarah21st Oct, 2017More details, one reply…
  • 100%
    "The appointment was available next day, communication was professional. Troy came on time and had the job completed in no time. When we received the invoice we discovered they also provide a great price for value. Absolutely one of the best tradespeople we have dealt with. A++++"
    Rating by: Ying  |  Rating posted: 19th Oct, 2017  |  Contact: Troy  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ying19th Oct, 2017More details…
  • 93%
    "Very tidy work,
    Easy to discuss to solve site problem
    Very satisfied with the work.

    "

    Sasha responded:
    "Hi Chin, thank you for your great feedback we really appreciate it :)"
    Rating by: Chin leong  |  Rating posted: 17th Oct, 2017  |  Contact: Troy  |  Job date: Oct, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Chin leong17th Oct, 2017More details, one reply…
  • 100%
    "Troy and Sasha have been doing drain unblocking and drain cctv for us for some time now and they are second to none.
    We will continue to use them often in the future.
    They are both prompt, reliable and very knowledgeable.
    Regards, Doug Graham from Echo Drainage.
    "
    Rating by: Doug  |  Rating posted: 4th Oct, 2017  |  Contact: Doug Graham  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Doug4th Oct, 2017More details…
  • 100%
    "Can’t recommend the Drain Ninjas Team enough, the lovely team came out to the rescue when our backyard had completely flooded due to tree roots (very bad ones might I add) growing through the pipes. The team were speedy, got straight onto the job and were very professional about how the went about it. The team were super friendly and had great humour. Thanks guys for an amazing experience with you guys! Will recommend you guys to everyone!!!!! "
    Troy Gorst responded:
    "Hi Helen, thanks so much for your lovely feedback. I am sorry it has taken us so long to reply, we actually only just found out we could reply to reviews! :) Thanks again. "
    Rating by: Helen   |  Rating posted: 4th Oct, 2017  |  Contact: Sasha Langham   |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Helen 4th Oct, 2017More details, one reply…
  • 100%
    "Have dealt with Drain Ninjas several times now. They turn up when they say they will turn up, job is done & sites are left tidy - much appreciated."
    Sasha responded:
    "Hi Debbie, thanks very much for your feedback we really appreciate it. )"
    Rating by: Debbie  |  Rating posted: 4th Oct, 2017  |  Contact: Sasha  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Debbie4th Oct, 2017More details, one reply…
  • 100%
    "Excellent work and very friendly."
    Troy Gorst responded:
    "HI Luni, Thank you for your lovely feedback. Sorry it has taken so long for us to respond, we have just been made aware we can reply to reviews! :) Thanks"
    Rating by: Iuni  |  Rating posted: 4th Oct, 2017  |  Contact: Sasha Langham  |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Iuni4th Oct, 2017More details, one reply…

Primary contact
Troy Gorst

Phone number
0800464652

Phone number (alternative)
0274646528

Website
http://www.drainninjas.co.nz/

Availability
This week/ASAP

Postal address
PO box 105,
Greenhithe,
0756

About us
Drain Ninjas Limited is a New Zealand family owned and operated business, whose Ninjas have over 25 years experience in the drainage industry and the founder has over 40 years business experience. Our System integrates safety, health, environmental and quality service and solutions.

We have the latest and internationally recognised plant and equipment, operated by our highly trained and experienced Ninjas. We are able to deliver solutions that conform to the highest quality standards and fit into our customers budget.

We have a genuine commitment to innovation and thus providing appropriate solutions for our customers. We understand the importance of healthy drains and ensure our customers do too. The health of a drain is no different to other health issues, if not maintained or working correctly this can lead to a very expensive repair bill not only for the drain system but for property and contents. As with all health issues the problems can affect people and disrupt your life and usually occur at the most inconvenient times.

We try to differentiate our business from the competition in a number of ways. These begin from the moment you call us right through to the completion of your job.

They include not only first class and efficient service but also communication. Whether it is about the time we will be at your site right through to detailed discussions about providing solutions and outcomes for your project.

Drain Ninjas can provide a cost-effective on-going maintenance programme to ensure the longevity and effective operation of drains.

We specialise in residential and small to medium business enterprises.

We are Ninjas because we are fast, efficient and solution driven.

Give us a call today; we promise that we'll provide apt solutions at a price that wont burn a hole in your pocket. Call 0800 4 (NINJA) 64652 for 24/7 service in your area.

What we do
We provide/offer the following services:

Drain unblocking/ Root Cutting
CCTV Investigation / Fault finding and locating
Council CCTV
Vacuum Loading/ Suction- Grease traps, cesspit, septic tanks, pile holes, concrete wash offs etc
Pre-purchase inspections
Drain Maintenance
Drain repairs
Project management

24/7 Emergency Response

Categories we service
Water Tanks & Services, Water Blasting Services, Waste Disposal, Stormwater Management, Sewage and Septic Tanks, Restaurants, Pre-purchase property inspections, Plumbers / Plumbing Contractors, Emergency Plumbers, Drainlayers, Drainage, Drain Unblocking, CCTV

Areas we service
Waitakere City and Suburbs, Waitakere City, Wairau Valley (North Shore), Unsworth Heights, Totara Park, Totara Heights, Torbay, Titirangi, Three Kings, Te Atatu, Swanson, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Johns, St Heliers, Silverdale, Sandringham, Royal Oak, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Red Beach, Ponsonby, Point Chevalier, Piha, Petone, Penrose, Paremoremo, Papakura Central, Panmure, Pakuranga, Otara (Manukau), Otahuhu, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milwater, Milford, Middlemore, Mercer, Mellons Bay, Meadowbank, Massey, Manurewa, Manukau central, Manly, Mangere Bridge, Mangere, Mangawhai, Mairangi Bay, Kumeu, Kohimarama, Kingsland, Huapai, Howick, Horsham Downs, Hororata, Hobsonville, Hillsborough (Auckland), Hillcrest (North Shore), Herne Bay, Henderson Valley, Henderson, Helensville Central, Havelock North, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, East Tamaki, Drury, Devonport, Dairy Flat, Cockle Bay, Coatesville, Clendon Park, Campbells Bay, Bucklands Beach, Browns Bay, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Beach Haven, Bayswater, Bay View, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Army Bay, Alfriston, Albany, Airport Oaks

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