Name: Foleys
Telephone: 0800303530
Rating: 95

Ratings

100%

"Paul got our solar hot-water system running after the controller failed due to a power surge. He also spotted other related problems and fixed them. His expertise, skill, friendliness and communication (including a follow-up call to make sure everything was OK) are greatly appreciated."
Tracy Pleasants responded:
"Thank you for taking the time to provide a great rating & the positive comments regarding our tradesperson Paul. We'll ensure these are passed on to him for you. We hope the system continues to run well now, but if not we're able to help."
Rating by: Robert | Rating posted: 9th Dec, 2020 | Contact: Paul Cooper | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Robert•9th Dec, 2020•More details, one reply…
98%

"Excellent workers and the whole process was flawless! Will not hesitate to use them again in the future."
Tracy Pleasants responded:
"Thank you Wendy, we look forward to being able to help you again in the future."
Rating by: Wendy | Rating posted: 9th Nov, 2020 | Contact: Willem & Megan | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Wendy•9th Nov, 2020•More details, one reply…
100%

"We had a broken tap and hot water cylinder issues. Foleys had a plumber at our place within 30 min of speaking to them and the issues were fixed within a couple of hours. "
Tracy Pleasants responded:
"That's great to hear Sam, thank you. We look forward to helping you again when you need us."
Rating by: Sam | Rating posted: 9th Nov, 2020 | Contact: Tracy Pleasants | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sam•9th Nov, 2020•More details, one reply…
100%

"Brett was excellent to deal with , punctual effective and did a really good tidy job . We are pleased with the work that Foleys have done on our holiday home in Twizel and would definitely use them again "
Tracy Pleasants responded:
"Thanks Simon, we're really pleased that you experienced our above & beyond level of service. Happy to help again if & when you need us."
Rating by: Simon | Rating posted: 3rd Nov, 2020 | Contact: Brett Sheridan | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simon•3rd Nov, 2020•More details, one reply…
93%

"Older camper bus with gas bottle relocation issues. Isaac Pilgrim from Timaru branch of Foleys was recommended to me. Initial consult was very knowledgeable & Isaac came up with solution to gas bottle storage. Then we found that the whole bus had been plumbed with rubber hose and automotive clamps - all totally non-compliant. 2 days work later and great expense, now safe and gas certificate issued thanks."
Tracy Pleasants responded:
"Thank you. We're pleased that Isaac was able to assist you and ensure everything is safe & compliant for you. Happy travels. "
Rating by: Colin | Rating posted: 30th Oct, 2020 | Contact: Isaac Pilgrim/Timaru Branch | Job date: Oct, 2020
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 80%
Colin•30th Oct, 2020•More details, one reply…
100%

"No complaints at all. Friendly electrician and efficient "
Tracy Pleasants responded:
"Thank you for the rating. We're pleased you experienced our above and beyond level of service."
Rating by: Smith | Rating posted: 22nd Sep, 2020 | Contact: Suzie | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Smith •22nd Sep, 2020•More details, one reply…
98%

"Never disappointed with Foleys and have recommended many times. This time an even repair, toilet repair and installation of a heater/ light / fan in bathroom. They charge what they quote, and quotes are realistic and fair. Staff arrive on time, are professional, warm and personable. Work is of high standard and the service is fast and efficient. Excellent communication with client (and our tenants). Foleys always deliver what they promise. Very happy overall and would not even consider using… another company."
Tracy Pleasants responded:
"Thank you Kaye, both for the review and for your loyalty to Foleys."
Rating by: Kaye | Rating posted: 1st Sep, 2020 | Contact: John | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Kaye•1st Sep, 2020•More details, one reply…
98%

"Hot water cylinder was installed with two days of quote.Went without a hitch. They did all the pipework work, electrical work and even some modification to the cupboard where the HWC was located. Had no issues."
Tracy Pleasants responded:
"Thank you, we're pleased that we got everything sorted so quickly and efficiently for you. Hope the new HWC is going well for you."
Rating by: Hugh | Rating posted: 27th Aug, 2020 | Contact: Kieran Foley | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Hugh•27th Aug, 2020•More details, one reply…
95%

"Had a blocked drain during Covid lockdown. As soon as in Level 3? we rang 2 plumbers and still waiting to hear from them. My husband went into A.J. Foleys business in Timaru. They were up within a week, fixed the problem. When we wanted new taps installed 2 months later we just rang them, they were up quickly and the job done. Good to deal with and no problems."
Tracy Pleasants responded:
"Pleased to hear that you got the service that we pride ourselves on. We look forward to being able to help you again if and when you need us."
Rating by: Sheryl | Rating posted: 21st Aug, 2020 | Contact: A.J. Foleys | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Sheryl•21st Aug, 2020•More details, one reply…
100%

"your workman were very polite and approachable, they let us know what they were doing and the job was done in an acceptable time , thank-you, we will use you again"
Tracy Pleasants responded:
"Thank you Graham, we're pleased you experienced our above & beyond level of service."
Rating by: graham priddle | Rating posted: 4th Aug, 2020 | Contact: Foleys | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
graham priddle•4th Aug, 2020•More details, one reply…
98%

"I rang in the morning, with a job (clearing a slow running storm drain) that was not urgent, and it was all completed in 2 hours. Great staff to deal with."
Tracy Pleasants responded:
"That is the level of service that we pride ourselves on, we're pleased you got to experience it firsthand."
Rating by: Lyall Hanton | Rating posted: 20th Jul, 2020 | Contact: Jet team | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Lyall Hanton•20th Jul, 2020•More details, one reply…
100%

"This comment refers to work done by Matt on our heating system during a period of three months. We had a serious problem caused by diesel bug in our diesel central heating boiler. We very much appreciated Matt's thorough and competent approach to finding and fixing the cause which was really hard and time consuming to do. He also did a great job of installing two radiators for us. "
Tracy Pleasants responded:
"Hi Jim, thank you for the wonderful feedback. We've passed it on to Matt for you. Look forward to being able to help you again if and when you need us."
Rating by: Jim | Rating posted: 8th Jul, 2020 | Contact: Matt Carr | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jim•8th Jul, 2020•More details, one reply…
58%

"Chimey Swept. I did not request a Fire Report which seems to have cost a lot of money. I am an 85 year old pensioner and my usual chimney sweep costs $50. Your service was good but overpriced. Thank You , Morton Crane"
Tracy Pleasants responded:
"Hi Morton, firstly we are happy that the service we provided was good and that you now have a clean and safe chimney. However, we take on board your comments and we will be looking at making some small changes to our service as a result. Thank you"
Rating by: Morton | Rating posted: 18th Jun, 2020 | Contact: Morton Crane | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 30% | Value: 0%
Morton•18th Jun, 2020•More details, one reply…
100%

"We were impressed with all aspects. Ranging from conduct, time, price. The chap who completed the job was very approachable and friendly and I would highly recommend him (if I could remember his name) ALSO Tania has a great telephone manner and both very friendly and was able to be helpful on the two occasions we rang. I would not consider any other plumbing organisation for future. 'ABOVE AND BEYOND' says it all. "
Rating by: Karen | Rating posted: 4th Jun, 2020 | Contact: Can't remember his name. (South African nationality) | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•4th Jun, 2020•More details…
100%

"The experience i have had through Sam and Foleys has been outstanding. Right from the start the process and the end result has been professional, quick and i am very pleased with the work. Will be using there services again and reckon mending them to people i know.
Well done and thank you"
Rating by: Derek | Rating posted: 3rd Jun, 2020 | Contact: Sam | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Derek•3rd Jun, 2020•More details…
95%

"Our job involved changing gas fires, supplying a new one and fitting all this around our decorator.
Foleys went to great lengths to work in with us, held on to the new gas fire until we were ready, did the work when they planned, made several visits to suit the redecoration schedules and were quick and very efficient.
All this service and at a cost we were very happy with."
Tracy Pleasants responded:
"Hi Tony, thank you for the great ratings & comments. We pride ourselves on above & beyond performance, so we're thrilled that's what you experienced. We look forward to being able to assist you again in the future."
Rating by: Tony | Rating posted: 29th May, 2020 | Contact: Vince Basile | Job date: May, 2020
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Tony•29th May, 2020•More details, one reply…
93%

"Great job. Did when Sam said. Impressed with finished job. Lovely lady in the Oamaru office to deal with. She made us feel special. Recommended them to another homeowner who had gas hot water put in by them as well yesterday. Great business"
Tracy Pleasants responded:
"Thank you Paul. Tania and Sam and the team are fantastic and we're so pleased you experienced our above and beyond level of service."
Rating by: Paul | Rating posted: 29th May, 2020 | Contact: Sam | Job date: Apr, 2020
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 90%
Paul•29th May, 2020•More details, one reply…
100%

"Was during lockdown for Covid-19. Foleys were punctual & reliable especially during these tough times. The young man who tended to our problem did a great job clearing our blocked boundary trap. Even when the thing erupted everywhere, including over him & his tools, he remained very professional and calm and collected. Also did a great job cleaning the mess up. Well Done you. You did a wonderful job."
Tracy Pleasants responded:
"Hi Maxine, awesome feedback thank you. We're thrilled that you experienced our above & beyond service. "
Rating by: Maxine | Rating posted: 14th May, 2020 | Contact: Can't remember plumbers name - from Dunedin Branch | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Maxine •14th May, 2020•More details, one reply…
100%

"Efficient and excellent service . Just like it ought to be . Reasonable rates too . Will use again without a doubt . Thank you "
Tracy Pleasants responded:
"Hi Bridget, thank you for the great feedback for Esme. We're pleased you experienced our above & beyond level of service. See you again, when you need us."
Rating by: Bridget | Rating posted: 5th May, 2020 | Contact: Young female plumber sorry I didn’t get her name !! | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bridget•5th May, 2020•More details, one reply…
100%

"Brilliant, friendly, efficient from the first phone call last year. Foleys are organised, efficient and have wonderfully talented plumbers. All problems sorted with this company. Reception is also great to deal with."
Tracy Pleasants responded:
"Thank you for the great comments, we're pleased that you experienced our above & beyond level of service."
Rating by: Ann | Rating posted: 11th Feb, 2020 | Contact: Plumbers Christchurch | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ann•11th Feb, 2020•More details, one reply…
100%

"I organised a plumber on Mum's behalf. The plumber was really lovely, very polite, courteous and helpful. He even removed his boots to walk through the house to turn off the hot water in the hallway cupboard. I would 100% recommend him and Foleys Dunedin. Mum and I were both suitably impressed."
Tracy Pleasants responded:
"We're so pleased that you & your Mum experienced our above & beyond level of service. We look forward to helping again in the future when you might need us."
Rating by: Shelley Bojesen | Rating posted: 21st Jan, 2020 | Contact: Can't remember | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shelley Bojesen•21st Jan, 2020•More details, one reply…
100%

"I had a burst water main into our property. I contacted Foleys and Mike was sent out to check out the job. With the old water main being laid underneath the concrete driveway the decision was made to overlay it with a new main along the fence line, this being the cheaper option. Mike came back later in the morning with workmate Darryl and the two made a very professional and tidy job. I had used Foleys twice before and have been happy with their work and very pleasant staff and will be happy to… use them in the future should I need a plumber again."
Tracy Pleasants responded:
"Awesome review Henk, thank you. We look forward to seeing you again when you need us."
Rating by: Henk | Rating posted: 12th Dec, 2019 | Contact: Mike &Darryl | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Henk•12th Dec, 2019•More details, one reply…
100%

"Easy communication, reliable same day service, friendly tradesperson turned up in time and fixed the problem, fair price. I can highly recommend this business"
Tracy Pleasants responded:
"Thank you for the great feedback. We look forward to helping you again soon. "
Rating by: Jessica | Rating posted: 29th Nov, 2019 | Contact: Sebastian | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jessica•29th Nov, 2019•More details, one reply…
100%

"Hot water cylinder sprang leak. They came when they said, inspected, gave advice, ordered replacement, installed same. All very efficient and pleasant."
Tracy Pleasants responded:
"Thank you for the great review. We're pleased you experienced our above & beyond level of service."
Rating by: John | Rating posted: 12th Nov, 2019 | Contact: Tom | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•12th Nov, 2019•More details, one reply…
93%

"This is the first time we have used Foleys, we found them very efficient both plummer and receptionist, no days of waiting for a tradesman, I rang for a plummer 3 hours later he was here, he was very courteous and explained to me what he was doing took time out to arrange another job of spouting for a quote would recommend highly"
Tracy Pleasants responded:
"Thanks Mark, we're pleased that you got to experience our Above & Beyond level of service. Regards, Tracy "
Rating by: Mark | Rating posted: 16th Oct, 2019 | Contact: Malcolm MacBeth | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Mark•16th Oct, 2019•More details, one reply…
95%

"Have dealt with Foleys a couple of times, both for urgent jobs on rentals. The administrative phone team are polite and engaging. The work is punctual, within a couple of hours, and they have fixed the problems with minimal fuss and bother. Prices quite reasonable. Would always use again. "
Tracy Pleasants responded:
"Thank you Alasdair, both for the great comments and the awesome scores. We look forward to helping you again when you need us."
Rating by: Alisdair | Rating posted: 3rd Oct, 2019 | Contact: Tracy Pleasants | Job date: Aug, 2019
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Alisdair•3rd Oct, 2019•More details, one reply…
100%

"Superb service - cannot fault and very pleasant to deal with."
Tracy Pleasants responded:
"Thanks John for the great rating, we really appreciate you taking the time to do this."
Rating by: John | Rating posted: 6th Sep, 2019 | Contact: Tom | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•6th Sep, 2019•More details, one reply…
100%

"having used Foley on site for my commercial works, i recommended them for a domestic repair to a family member
the guys worked fantastically well for my family
very clean, very respectful of the home environment
Thank you very much
"
Tracy Pleasants responded:
"Thanks Jason for the great comments and rating. We look forward to being of service to you again in the near future."
Rating by: Jason Hughes | Rating posted: 28th Aug, 2019 | Contact: peter mudgway | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jason Hughes •28th Aug, 2019•More details, one reply…
95%

"Nick had a tricky task of putting in an outdoor bath for me.. with no way of getting under the house.. he thought outside the box and came up with a brilliant solution.. he was professional, friendly and I was so happy with the result. I wouldn’t hesitate in having him back to do other jobs."
Tracy Pleasants responded:
"Thank you for the great feedback. We've passed this on to Nick for you. Look forward to helping you again when you need us."
Rating by: Deborah | Rating posted: 1st Aug, 2019 | Contact: Nick S. Dunedin branch | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Deborah •1st Aug, 2019•More details, one reply…
100%

"Service was prompt and thorough and very satisfactory."
Tracy Pleasants responded:
"Thanks for the feedback, we're pleased you received our Above & Beyond level of service."
Rating by: A Timothy Gray | Rating posted: 17th Jul, 2019 | Contact: Jeff | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
A Timothy Gray•17th Jul, 2019•More details, one reply…
95%

"We had an urgent problem and Foleys responded amazingly quickly - it was very much appreciated.
Quick and professional - thanks!"
Tracy Pleasants responded:
"Hi Carl, thank you for taking the time to provide us with feedback, we're pleased we went above and beyond for you. "
Rating by: Carl | Rating posted: 28th Jun, 2019 | Contact: John | Job date: Jun, 2019
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Carl•28th Jun, 2019•More details, one reply…
100%

"Cobus from Foleys diagnosed the fault quickly, ordered replacement part and had our underfloor heating back up and running quickly leaving he job spotless as well. He was also really pleasant
Thank you"
Tracy Pleasants responded:
"Hi Carl, thank you for taking the time to provide us with feedback, we're pleased we went above and beyond for you. We'll ensure Cobus sees these lovely comments."
Rating by: Stephen | Rating posted: 25th Jun, 2019 | Contact: Cobus Franklin | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Stephen•25th Jun, 2019•More details, one reply…
98%

"The job, replacement of a valve on the hot water tank, was completed on date and time and within the estimated cost. The workman was pleasant and efficient. It has been a pleasure doing business with the company."
Tracy Pleasants responded:
"Hi Anne, thank you for the great feedback, we really appreciate it."
Rating by: Anne | Rating posted: 7th May, 2019 | Contact: Vince Basile, Palmerston North | Job date: Apr, 2019
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Anne•7th May, 2019•More details, one reply…
95%

"Brett always does an excellent job. If he says he will get it done, you can trust he will. He is reasonably priced and does not add on extra's that were not done. My only complaint would be that he is too busy :-) but I would rather wait for him to be available before I used anyone else. I can highly recommend him. "
Tracy responded:
"Thanks Andrea for the great rating and comments. We're pleased we've been able to help you."
Rating by: Andrea | Rating posted: 20th Mar, 2019 | Contact: Brett Sheridan | Job date: Jan, 2019
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Andrea•20th Mar, 2019•More details, one reply…
100%

"Brett, always reliable, friendly & helpful.
He has always worked on our place for years, so he knows it well and wouldn't use another plumber."
Rating by: Neil | Rating posted: 7th Mar, 2019 | Contact: Brett Sheridan | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Neil•7th Mar, 2019•More details…
83%

"I I have no idea with price as I have nothing to compare it to. "
Tracy Pleasants responded:
"Thank you for taking the time, Dannielle, to provide us with this rating and feedback."
Rating by: Dannielle | Rating posted: 31st Jan, 2019 | Contact: I dont know | Job date: Jan, 2019
Communication: 100% | Quality: 60% | Reliability: 100% | Value: 70%
Dannielle•31st Jan, 2019•More details, one reply…
100%

"Very pleased with the quick, efficent, professional service and competitive rates. Highly recommended!"
Tracy Pleasants responded:
"Hi Jim thank you for the great review and comments. We aim to go above and beyond so we’re pleased you experienced this level of service from us. "
Rating by: Jim | Rating posted: 21st Dec, 2018 | Contact: Mike | Job date: Dec, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jim•21st Dec, 2018•More details, one reply…
100%

"Great service, same day job done. Highly recommend."
Tracy Pleasants responded:
"Hi Max, thank you for the great review and ratings. We're pleased our service went above and beyond for you."
Rating by: Max | Rating posted: 5th Dec, 2018 | Contact: n/a | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Max•5th Dec, 2018•More details, one reply…
100%

"Jamie came and carried out our plumbing work when we refurbished our bathroom.
He was courteous , polite and very professional.
He did an amazing job and managed to organise his work load to be able to come when we needed him at various stages of our project. The apprentice who working with him was also very good - bright , cheerful and knowledgeable."
Tracy Pleasants responded:
"Hi Lynne, thank you for the amazing feedback and ratings, we really appreciate it and we've passed it on to Jamie and Karyn and Tim the estimator."
Rating by: Lynne | Rating posted: 1st Dec, 2018 | Contact: Lynne Steiner | Job date: Dec, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lynne •1st Dec, 2018•More details, one reply…
100%

"Foleys were absolutely great. From Rachel on the phone who organised getting me a quote to Kieran who came out and scoped the work. I wasn't present when the work was done but it was done to a high standard. Really friendly, knowledgeable and very efficient. I will use Foleys again for future needs."
Tracy Pleasants responded:
"Thanks Jenny for the awesome rating and great review. We aim to go above and beyond, so we're really pleased that Rachel, Kieran, electrician John and plumber Paul provided this level of service for you."
Rating by: Jenny | Rating posted: 28th Nov, 2018 | Contact: Kieran | Job date: Nov, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jenny•28th Nov, 2018•More details, one reply…
100%

"Outstanding service from the moment of the first phone call, to then providing pricing information, and then the service being provided. The tradesman was professional, prompt, friendly and very competent. Would thoroughly recommend Foleys."
Tracy Pleasants responded:
"Hi Kath, thank you for the incredible rating and feedback. We aim to go above and beyond, so we're thrilled you experienced that level of service from us. "
Rating by: Kath | Rating posted: 19th Nov, 2018 | Contact: Rachel | Job date: Nov, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kath•19th Nov, 2018•More details, one reply…
98%

"Greatly appreciative of their efforts - at short notice to come view and quote and then to work in horrible wintry conditions to remove old leaking HW cylinder and to install gas HW.
Know their trade well - systematic, organised and very thorough.
We loving instant hot water and high pressure - thank you.
Glad we opted for Foleys.
"
Tracy Pleasants responded:
"Hi Anna-Maree, Thanks so much for your great feed-back, glad our service went above and beyond for you."
Rating by: Anna-Maree | Rating posted: 6th Sep, 2018 | Contact: Colin Webster & Megan | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Anna-Maree•6th Sep, 2018•More details, one reply…
90%

"We had a number of small electrical jobs to be done. David was excellent, efficient and knew his stuff. I was particularly pleased he was able to solder and repair the switch on our exhaust fan over the oven. He was friendly and courteous."
Tracy Pleasants responded:
"Hi Mike, thank you for the great feedback, we will ensure this is passed on to David."
Rating by: Mike Bunt | Rating posted: 30th Aug, 2018 | Contact: David, I think. | Job date: Aug, 2018
Communication: 90% | Quality: 100% | Reliability: 80% | Value: 90%
Mike Bunt•30th Aug, 2018•More details, one reply…
100%

"Very good customer service, was very quick action."
Tracy Pleasants responded:
"Thank you Jose for the great ratings and feedback. We're pleased our service went above and beyond for you."
Rating by: Jose | Rating posted: 28th Aug, 2018 | Contact: Lynne | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jose•28th Aug, 2018•More details, one reply…
68%

"A job well done, but a craftily inflated invoice. I won't use their services again. I had to squeeze a quote out of them on the phone and in the end paid a lot more than I had expected. What even is "Vehicle & H&S Compliance" and why do I have to pay for it? The guy may have worked a bit over an hour, and had to go out and get a part because he had used the last ball****in his car the day before (although when I phoned and described the problem they guessed straight away the… ball****would need replacement so he should have brought the part) and I got charged for 2 hours labour, plus the parts, plus "Vehicle & H&S Compliance" BEFORE GST (the quote per hour labour on the phone did not mention it was before GST). Ended up paying $270 for ball****replacement at header tank. Seriously? He's a plumber. A medical specialist doesn't charge that much!"
Tracy Pleasants responded:
"Hi Sarah, we're really pleased that you were pleased with the quality of the workmanship. As discussed over the phone we are happy to credit one hour's labour as a gesture for our tradesman not having the necessary part in his van, on this day. We really hope you are happy with this solution."
Rating by: Sarah | Rating posted: 13th Aug, 2018 | Contact: Foleys ChCh (don't know the guy's name) | Job date: Jul, 2018
Communication: 50% | Quality: 100% | Reliability: 100% | Value: 20%
Sarah•13th Aug, 2018•More details, one reply…
100%

"Yes I'm satisfied with the work done and the amount charged.
Thank Brent for a job well done. Regards Don."
Tracy Pleasants responded:
"Thanks for the feedback Don and the great scores. We really appreciate it."
Rating by: Donald | Rating posted: 10th Aug, 2018 | Contact: Brent Sheridan | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Donald•10th Aug, 2018•More details, one reply…
43%

"Called Foleys out to repair a leak from solar system. Was told that common with this system and that he had a bag back at yard, he would be back to repair. Waited several weeks and many phone calls later and still no job done. I did stress that I would like to have it done before winter came as it would be a lot icier and with the snow coming as well it would be difficult up on the roof. Every time I rang he said Oh I haven"t found the washers would need to order. Rang again oh! can't get… them will order a sheet of metal and cut his own ones. Nothing and still no calls from him.Now it's June. rang again the 15th June and said he would be out the next day. Didn't show up. Rang and he was going to be out on the Saturday at 9am but didn't arrive until 10am because he had to finish watching rugby on TV.finally arrived to job. then you send a large bill for service not happy."
Tracy Pleasants responded:
"Hi Derrick, thank you for taking the time to provide this feedback. We're sorry that this was your experience, but we're thankful that the solar leak is now repaired. We have spoken with your wife and will ensure there is a correction on your invoice."
Rating by: derrick bessant | Rating posted: 30th Jun, 2018 | Contact: twizel branch | Job date: Jun, 2018
Communication: 0% | Quality: 90% | Reliability: 10% | Value: 70%
derrick bessant•30th Jun, 2018•More details, one reply…
88%

"Major leak from under the kitchen floor concrete slab. The plumber quickly found the leak and seled it off so we couod turn on our water again. He then worked with us to find an alternative to digging up the concrete slab by re-routing the water pipe. He did the job quickly and expertly. I have used Foleys a lot and they always deliver."
Foleys responded:
"Thank you for the feedback John. We aim to go above and beyond, so we're pleased to hear you experienced this level of service from us."
Rating by: John | Rating posted: 31st May, 2018 | Contact: I don't know | Job date: May, 2018
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 80%
John•31st May, 2018•More details, one reply…
95%

"I book a number of jobs for the various companies we look after through Rachel Callow. The service from Rachel and then from the plumbers/electricians themselves is great. I would recommend Foleys to anyone."
Foleys responded:
"Thank you for the great feedback and ratings, we really appreciate it. We aim to go above and beyond, every time, so we're pleased that you have and continue to review that level of service from us."
Rating by: Maori Hill Property Limited | Rating posted: 21st May, 2018 | Contact: Rachel Callow | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Maori Hill Property Limited•21st May, 2018•More details, one reply…
100%

"We were in need of a plumber to fix a leaking header tank. I was driving to work and noticed the driver in a marked commercial van (Foley's) in front of me be very courteous and generous to another driver and thought, if that's how they treat people then I'll give them a call.
The girls who took the call in CHC were great and had a plumber at our house exactly when they said he would be there (great on time performance). The young plumber (Michael) was friendly, chatty, great with the dogs and… did a fast, neat and efficient job.

Couldn't has asked for a better experience, thank you Foley's Pluming team, we will be recommending you to all our friends in need of your services."
Foleys responded:
"Thank you for the great feedback Charlie we really appreciate it. We aim to go above and beyond, every time so we're pleased you experienced this level of service from us."
Rating by: Charlie | Rating posted: 10th May, 2018 | Contact: Not sure who you are referring to here | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Charlie•10th May, 2018•More details, one reply…
88%

"I found the account $420 excessive to replace a part for a Gas Hob (3.5)Hours plus other minor jobs that took minutes to repair, otherwise I found Brent very professional @ have no complaints whatsoever."
Tracy Pleasants responded:
"Thank you for taking the time to let us know how we're going. We really appreciate it. "
Rating by: Ronald | Rating posted: 12th Apr, 2018 | Contact: Brent | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 50%
Ronald•12th Apr, 2018•More details, one reply…
100%

"Brent was very efficient and fixed our tap problem quickly
Could not ask for more."
Tracy Pleasants responded:
"Thanks Ken we really appreciate the feedback. We aim to go above and beyond, so we're pleased we were able to deliver for you. "
Rating by: Ken | Rating posted: 20th Mar, 2018 | Contact: Brent from Twizel | Job date: Mar, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ken•20th Mar, 2018•More details, one reply…
63%

"The plumbers did a good job mending our toilet. The problem we had was with communication and actually making the booking. On the Sunday night we left a message through the after hours line and requested the job for 9am on Monday. No one showed up to our place until I rang them again at 10, and then they could only send someone to our house at 11am. So in my opinion, they do a good job but they need to be more organised with bookings and messages."
Tracy Pleasants responded:
"Hi Rebecca, thank you for your feedback. We're obviously pleased that we did a good job on your toilet, but we're disappointed that you felt let down by our communication. We pride ourselves on this, so if you could please phone me on 0800 30 35 30 and ask for Tracy P, we'll look into this further for you. "
Rating by: Rebecca | Rating posted: 25th Jan, 2018 | Contact: Rachel (can’t remember last name) | Job date: Jan, 2018
Communication: 50% | Quality: 80% | Reliability: 40% | Value: 80%
Rebecca •25th Jan, 2018•More details, one reply…

Foleys / Plumbers / Plumbing Contractors in Wigram