Name: Heat Pump & Ventilation Services Ltd
Telephone: 0800269926
Rating: 97

Ratings

100%

"Great company to deal with and great service. They fixed our broken ventilation system that was from a different company, with a new one which we are very happy with. "
Rating by: Theresa | Rating posted: 26th Jul, 2020 | Contact: Cameron Smith | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Theresa•26th Jul, 2020•More details…
100%

"Professional services delivered with pride and on a personal level. Absolutely recommend the company and it's staff."
Rating by: Jim | Rating posted: 3rd Jun, 2020 | Contact: Jim Pandelidis | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jim•3rd Jun, 2020•More details…
100%

"Very pleasant, efficient serviceman, who knows his job. Very polite and friendly. Have always and good service from both this serviceman and this company. "
Rating by: Veronica | Rating posted: 28th Nov, 2019 | Contact: Macauley Ross | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Veronica•28th Nov, 2019•More details…
100%

"Excellent, thorough and efficient service very happy to recommend HPVS. Great communication and very considerate service man. "
Rating by: Lynnaire | Rating posted: 18th Oct, 2019 | Contact: Macauley Ross | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lynnaire •18th Oct, 2019•More details…
95%

"Great communication, very friendly and efficient. "
Rating by: tina | Rating posted: 23rd Sep, 2019 | Contact: cameron smith | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
tina•23rd Sep, 2019•More details…
100%

"excellent service :)"
Rating by: jane | Rating posted: 15th Sep, 2019 | Contact: Cameron Smith | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
jane•15th Sep, 2019•More details…
100%

"We got in HPVS to service our two heat pumps. The office was easy to deal with and book in. The guy arrived on time and was well prepared. He took off the exterior covers and gave them a good cleaning. Did a thorough job, tidied up afterwards. Result is our heat pumps are working well, in tip top condition. Very professional, we would use again and recommend."
Rating by: Andy | Rating posted: 14th Sep, 2019 | Contact: Cameron Smith | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andy •14th Sep, 2019•More details…
100%

"Great service"
Rating by: Miranda | Rating posted: 21st Aug, 2019 | Contact: [email protected] | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Miranda•21st Aug, 2019•More details…
100%

"Stan was able to repair my heat pump the day after I had spoken with the office manager at Heat Pump and Ventilation Services Ltd to request a date for an evaluation of the faulty heat pump in my home. The indoor motor fan was replaced the same day Stan identified the fault. Exceptional service. Many thanks. I highly recommend Heat Pump and Ventilation services Ltd if you are looking for effective, efficient and quality service."
Rating by: Barbara | Rating posted: 2nd Aug, 2019 | Contact: Stan Redit | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Barbara•2nd Aug, 2019•More details…
100%

"Cameron was a breeze to deal with, friendly and very prompt. Very responsive to emails and text and happy to answer our queries. Stan and colleagues who came and quoted and did the work were courteous, friendly, very easy to talk to and gave us great support and advice. Job done quickly and cleanly. Would highly recommend these guys. You were awesome, thanks"
Rating by: Karen | Rating posted: 28th Jun, 2019 | Contact: Cameron Smith | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•28th Jun, 2019•More details…
98%

"Great job and very efficient "
Rating by: Heather | Rating posted: 7th Jun, 2019 | Contact: Cameron | Job date: Jun, 2019
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Heather•7th Jun, 2019•More details…
98%

"We have had one heat pump outside unit temporarily removed and then replaced, two pumps serviced and a new one installed. The servicepeople arrived when they said they would, they were pleasant, they were assiduous about keeping all areas clean and communicated well when we needed to make a choice. Three very good visits."
Rating by: Richard | Rating posted: 14th Apr, 2019 | Contact: McAuley and Stan and Jake | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Richard•14th Apr, 2019•More details…
100%

"Great communication from start to finish. Questions asked were answered, i felt, honestly. I appreciated the advice I was given. Thanks"
Rating by: Brenda | Rating posted: 22nd Mar, 2019 | Contact: Stan Redit | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brenda•22nd Mar, 2019•More details…
100%

"Excellent friendly service. Likeable people to deal with. "
Rating by: Godfrey | Rating posted: 22nd Mar, 2019 | Contact: MacAuley | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Godfrey•22nd Mar, 2019•More details…
100%

"It was a routine yearly heat pump servicing job. Very well done. Fast and efficient. The person was very polite. I am very happy to use his service again and again."
Rating by: Henry | Rating posted: 17th Nov, 2018 | Contact: Not sure. Didn't ask. | Job date: Nov, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Henry•17th Nov, 2018•More details…
93%

"HPVS did a good job and were friendly and approachable. They cleaned up most of the mess created. My only suggestion is that they bring more drop cloths to cover all the floor from entrance to outside area since they were working both in and out."
Rating by: Margaret | Rating posted: 6th Oct, 2018 | Contact: Cameron Smith | Job date: Oct, 2018
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 80%
Margaret•6th Oct, 2018•More details…
98%

"The technician is very helpful and polite. He explained well answers to our questions and advise us to regularly clean the filter and how to clean it to keep our unit well maintained. "
Rating by: Nida | Rating posted: 7th Feb, 2018 | Contact: Cameron Smith | Job date: Jan, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Nida•7th Feb, 2018•More details…
100%

"Excellent work. Turned up on time. Completed work to time. Gave advice. Answered all my questions. Very professional"
Rating by: Andy | Rating posted: 23rd Oct, 2017 | Contact: Cameron | Job date: Oct, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andy•23rd Oct, 2017•More details…
100%

"Service is excellent! Highly recommended"
Rating by: Terri | Rating posted: 27th Sep, 2017 | Contact: Cameron Smith | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Terri•27th Sep, 2017•More details…
95%

"The service we received was excellent. Macauley (a young man) arrived on time and was very polite and careful. Moved furniture etc carefully and returned it well. Explained carefully what he was doing and what limitations arose because of the weather. Cleaned up after himself carefully. Took the time that was estimated. "
Rating by: Richard | Rating posted: 14th Aug, 2017 | Contact: Macauley | Job date: Aug, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Richard•14th Aug, 2017•More details…
100%

"Fantastic service, fitted our job in at the end of the day and worked til 7 pm to get it done. Very knowledgable and experienced; seems to have good relations with Fujitsu, which helped."
Rating by: Brad | Rating posted: 1st Aug, 2017 | Contact: Stan | Job date: Aug, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brad•1st Aug, 2017•More details…
93%

"The service agent was on time, and was very efficient. He gave advice about a number of related matters, and completed the job satisfactorily"
Rating by: Arthur | Rating posted: 31st Jul, 2017 | Contact: Cameron Smith (not sure if he attended the site) | Job date: Jul, 2017
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 90%
Arthur•31st Jul, 2017•More details…
98%

"I was very impressed will all the people involved with the heat pump installation, very
helpful, and always on time! I would hire the all again!!!"
Rating by: Nick. | Rating posted: 13th Jul, 2017 | Contact: HVPS | Job date: Jul, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Nick.•13th Jul, 2017•More details…
60%

"The service was excellent and Cameron was super polite and efficient "
Rating by: Donna | Rating posted: 13th May, 2017 | Contact: Cameron | Job date: May, 2017
Communication: 40% | Quality: 100% | Reliability: 100% | Value: 0%
Donna•13th May, 2017•More details…
95%

"Came to the 2 houses right on time, very thorough with the service on both the 2 heat pumps"
Rating by: Aloma | Rating posted: 13th Apr, 2017 | Contact: Stan Redit (I think) | Job date: Apr, 2017
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100%
Aloma•13th Apr, 2017•More details…
98%

"McCauley was excellent - very polite, covered H&S, put drop sheet down, and worked efficiently. Would definitely recommend this business! Thanks"
Rating by: Michelle | Rating posted: 11th Apr, 2017 | Contact: McCauley Ross | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Michelle•11th Apr, 2017•More details…
100%

"Stan was fantastic and did a great job. We had been badly let down by another air con company so Stan worked above and beyond to solve our tricky problem. He stayed to 7:30pm and worked in the cold and rain on more than one occasion and then battled the manufacturers to get job done on warranty. Couldn't recommend them more highly! Thanks Stan"
Rating by: Sandra | Rating posted: 9th Aug, 2016 | Contact: Stan | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sandra•9th Aug, 2016•More details…
95%

"Macauley was just fantastic! Extremely knowledgeable and very courteous. Took care of everything and left the place very clean. "
Rating by: Amitava | Rating posted: 23rd Jun, 2016 | Contact: Macauley | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Amitava•23rd Jun, 2016•More details…
100%

"The most professional contractors I have ever used. Everything was explained, what was promised was done and more. The pre-visit and after sales service was second to none. I would have no hesitation in recommending this company to anyone who requires heating or cooling products."
Rating by: Andy | Rating posted: 11th Jun, 2016 | Contact: McCauley | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andy•11th Jun, 2016•More details…
100%

"The young man who did my service on the heat pump was the most delightful service man I have had in a long time. He did an excellent job, explained all he was doing to me. I would certainly recommend this service to other people and will certainly use again."
Rating by: Alexia | Rating posted: 3rd Jun, 2016 | Contact: Sorry I have forgotton his name | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alexia•3rd Jun, 2016•More details…
100%

"What great service! Our heat pump was in need of a service, when I received a phone call asking if we would be interested in a service.... An appointment was organised over the phone, in a efficient & friendly manner. On the day, Stan called to confirm time & arrived at that time, the service of the heat pump was completed to a very high standard and Stan gave me great advise that was easy to understand. Nov/Dec is a stressful time of the year for myself/family & Stan/team made… completing this job, stress free.. Thanks, we would definitely recommend & we know where to go for our next heat pump service."
Rating by: Rowena | Rating posted: 3rd Jan, 2016 | Contact: Stan Redit | Job date: Nov, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rowena•3rd Jan, 2016•More details…
100%

"Stan and the team were great. I thought I had a major problem with my heat pump, it started to make a strange sound on the weekend. Stan came and gave it a service, and while doing so there was no strange noise. He showed up exactly on time, and was on the job for about 1 hour 15 minutes. He told me I need not leave the heat pump on all the time. Only from March to October, then turn off for the summer months. It saves power when left on. I would never be without a heat pump now that I… have experienced one. No one should be without one."
Rating by: Kathy Franks | Rating posted: 9th Dec, 2015 | Contact: Stan Redit | Job date: Dec, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kathy Franks•9th Dec, 2015•More details…
100%

"V ery good! I loved the service. Stan gave me lots of practical and useful advice. Not just on heat pump, but on the whole heat pump industry and how it works, etc. I had motor issue with my heat pumps and they made lots of noise for a long time. Thanks to Stan, now they are very quiet like brand new! Extemely happy and I will recommend his service to anyone who needs heat pump servicing or new heat pump installation. I will definitely ask Stan again when I need to have my heat pumps serviced… or when I decide to install new ones for my home. Ashley also was very good on phone with me. I was very pleased the whole time."
Rating by: Henry | Rating posted: 9th Jul, 2015 | Contact: Stan Redit | Job date: Jul, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Henry•9th Jul, 2015•More details…
100%

"I recently acquired a house with a heat pump installed so had this checked by Stan. The service was very thorough, carefully completed with an explanation of what was being done every step of the way. Stan took me through the recommended settings and explained everything in clear and simple terms. This service was fast and friendly, and I highly recommend their services to anyone with a heat pump wanting a checkup or any other issue - I have no doubt that you will be as impressed as I was. I… even received a courtesy call as Stan was running 5 minutes late. Very impressive!"
Rating by: James | Rating posted: 9th May, 2015 | Contact: Stan Redit | Job date: May, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
James•9th May, 2015•More details…
100%

"Very easy to deal with, excellent service, cleaned the whole Heat Pump - not just the filters. Gave advise and help on the use and care of the heat pump, both the pump itself inside and how to reduce corrosion on the outside elements of the system. Highly recommended!"
Rating by: Rachael | Rating posted: 8th May, 2015 | Contact: Stan Redit | Job date: May, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rachael•8th May, 2015•More details…
100%

"Quick effecient service. Cleaned the whole Heat Pump - not just the filters. Clean and tidy worker. Gave helpful hints on the use."
Rating by: Maragret | Rating posted: 20th Apr, 2015 | Contact: Stan Redit | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Maragret•20th Apr, 2015•More details…
100%

"Stan serviced our two heat pumps and was very thorough. Stan is a very friendly and tidy operator. He explained the way the settings should be on the heat pumps. We would be very happy to recommend for heat pump installations and especially servicing work."
Rating by: Pam | Rating posted: 19th Apr, 2015 | Contact: Stan Redit | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pam•19th Apr, 2015•More details…
100%

"Stan undertook a complete service of my heat pump which has been installed for 7 years. Thorough job done. Very tidy tradesman, left the workspace spotless. Highly recommended."
Rating by: Barbara | Rating posted: 18th Apr, 2015 | Contact: Stan Redit | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Barbara•18th Apr, 2015•More details…
85%

"I had my Heat Pump serviced by HPVS. Though running a bit late, serviceman called to apologise and tell me he was only 15 minutes away. Heat Pump was serviced quickly and with a smile. Great service and will recommend to others
Thank you"
Rating by: Lynette | Rating posted: 17th Apr, 2015 | Contact: Stan Redit | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 40% | Value: 100%
Lynette•17th Apr, 2015•More details…
93%

"Installed our heat pump and regularly service it to keep it operating at peak efficiency. Great service, friendly, tidy and respected our working environment. Very happy to recommend for both heat pump installations and servicing work. Rupert"
Rating by: Rupert | Rating posted: 7th Nov, 2014 | Contact: Stan Redit | Job date: Oct, 2014
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 90%
Rupert•7th Nov, 2014•More details…
100%

"Annual servicing of my heat pump performed as requested. Excellent service, drop sheet used on carpet,
very friendly and informative.
Damaged filters detected, and a search made for replacement under warranty, which was successful.
Cannot fault the service in any respect. Have arranged for regular servicing from now on.
I can recommend this firm to anyone who is looking for efficient, reliable and very friendly service. "
Rating by: John | Rating posted: 2nd Oct, 2014 | Contact: Stan | Job date: Oct, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•2nd Oct, 2014•More details…
98%

"I am happy to recommend this business. Stan worked quickly and was very tidy with dropsheets being used over our carpets. At the end of the servicing he briefed us about filters and the ways to improve the heat outputs from our two heat pumps. He talked to us about the bill and explained all costs and emailed the bill before he left - no surprises, very reasonable. We already notice an improvement in airflow and the air no longer has a smell about it. Well done!"
Rating by: Keith | Rating posted: 9th Sep, 2014 | Contact: Stan | Job date: Sep, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Keith•9th Sep, 2014•More details…

Heat Pump & Ventilation Services Ltd / Home Ventilation in Pauatahanui