I-Air Projects
Heat Pump in Castor Bay

"I’ve had ongoing issues with my ducted system over the years, and Canar ended up replacing the entire system for me. After the install, we still had problems with airflow, but he stuck with it and kept trying different solutions until we got to the root of the issue. Because my system was older with very long duct runs, it needed additional fans to properly push the air through, something most modern systems don’t account for.

He really went above and beyond, especially during a very hot summer when we needed it most.

He’s also done a lot of maintenance work for me over the years and has consistently fixed issues that larger companies like Fonko couldn’t resolve."

30th Mar  •  Rating by: Rua  •  Contact: Canar  •  Job date: Jan, 2026

"Canar did an amazing job! He installed it quickly and the quality of his work is so professional. He provided me with advise to help mantain and keep the unit running for longer. Highly recommend!"

26th Mar  •  Rating by: Layal  •  Contact: Canar  •  Job date: Mar, 2026

"We entrusted I Air Projects with the heating, cooling, and ventilation system for our architectural home, and the result is nothing short of exceptional. The system combines luxury design with advanced functionality, elegant grills and diffusers that blend seamlessly as a piece of art, paired with a smart zone controller that works effortlessly with WiFi and Android. What impressed us most is the quiet comfort: no sound, no draft, just perfect indoor climate. This is not a standard installation; it is a bespoke solution executed with remarkable skill and attention to detail. Canar has delivered something truly unique, and we could not be happier."

24th Aug, 2025  •  Rating by: Mo  •  Contact: Canar  •  Job date: Aug, 2025

""I Air Project recently installed a heat pump in my house, and I am absolutely thrilled with their service. Their team displayed dedication, professionalism, and expertise from start to finish. Communication was clear and prompt, and scheduling was handled smoothly, making the entire process stress-free.

What stood out to me was their commitment to using high-quality materials and delivering exceptional workmanship with a perfect finish. Every detail was taken care of with precision, leaving me confident in the durability and performance of the installation.

I followed their advice throughout the process, and I can confidently say it paid off. I won. These guys are incredibly knowledgeable about HVAC systems, offering insights and solutions that truly make a difference.

After experiencing their outstanding service firsthand, I completely agree with all the positive reviews I read before choosing them. I Air Project has genuinely earned its stellar reputation, and I highly recommend it to anyone looking for reliable, top-quality HVAC services.""

18th Dec, 2024  •  Rating by: Sam  •  Contact: Canar  •  Job date: Dec, 2024

"I've done the research so you dont have to! Working with Canar was fantastic. While being reasonably priced, Canar was attentive, with excellent communication and no task too small. Canar was incredibly thoughtful and mindful and while he was doing the installation, I was trying to work, while also having 2 inside cats that we didn't want to go outside. Canar made sure that he, and all those working with him for the installation were mindful of both, while also trying to complete their own work. I couldn't recommend Canar enough and personally, for future heatpump installation needs I will look no where else! The units installed on Canar's recommendation are perfect - extremely quiet which is what we were after with excellent features, and incredibly cost effective. Canar also found time to fix the door to the under the house area which had broken off a week prior to the installation - which now operates better as a door than it did before it broke! Thank you Canar!"

25th Nov, 2024  •  Rating by: Miles  •  Contact: Canar  •  Job date: Nov, 2024

"I had Canar install a ducted system with zone controller at my home. I was most impressed by the way Canar explained all my options at the outset. He listened to what I wanted to achieve and made recommendations accordingly. His quote was competitive, his workmanship excellent, and his communication and commitment to the job outstanding. I felt in very capable hands. To top it off, he is a very nice guy and it was a pleasure to have him around. I am very pleased with the result and I have no hesitation in recommending Canar to others looking for a heating or cooling solution for their home."

12th Mar, 2024  •  Rating by: William  •  Contact: Canar  •  Job date: Mar, 2024

"Highly recommend Canar. From quoting to installation he was informative and professional. Fantastic completed job. Could not be happier."

11th Dec, 2023  •  Rating by: Leanne  •  Contact: Canar  •  Job date: Dec, 2023

"Canar has now supplied and installed two different aircon units in our home over the last few years. Both times, he was impeccably on time, did what he said he would, and was clean and tidy, with a smile. I'd never hesitate to recommend him to anyone, and I hope that his business can continue to thrive off the back of his hard work and integrity.

Thanks Canar, I almost wish we'd need another unit at our place (but we're now cool in summer through the house!)."

28th Oct, 2023  •  Rating by: Liv  •  Contact: Canar  •  Job date: Oct, 2023

"We were absolutely impressed with their professionalism and customer service. Canar's work is immaculate!"

9th Oct, 2023  •  Rating by: Shahram & Reem  •  Contact: Canar  •  Job date: Oct, 2023

"I am thrilled with I Air Projects' exceptional service in supplying and installing the Daikin central ducted system in our spacious home. Complete with fresh air and a Wi-Fi-controlled zone controller. I must say, I was thoroughly impressed with their service.

First and foremost, their knowledge and expertise in HVAC were truly remarkable. They demonstrated an in-depth understanding of the system and its intricacies. What stood out even more was their ability to offer alternative solutions and various creative ideas. Evidently, they approached the project as if it were being installed in their own home, ensuring that every detail was carefully considered.

One of the standout features was their ingenious plan to minimize the noise from the outdoor unit. Their thoughtful approach not only enhanced our comfort but also considered the well-being of our neighbours. This level of consideration showcased their dedication to customer satisfaction.

Moreover, their passion for their work was unmistakable. This enthusiasm translated into a clean and tidy installation process. They left no mess behind, which is something I greatly appreciated.

In conclusion, I Air Projects exceeded my expectations in every way. Their HVAC expertise, innovative thinking, and dedication to customer satisfaction made the entire experience exceptional. I highly recommend their services to anyone seeking top-notch HVAC solutions.👍 🙂"

9th Oct, 2023  •  Rating by: Adam  •  Contact: Canar  •  Job date: Oct, 2023

"Canar recently installed a heat pump for us. We were very happy with his work, communication and willingness to return for a second look, when we decided to have the installation on the other side of the house."

12th Apr, 2023  •  Rating by: Cherry  •  Contact: Canar Arfaj  •  Job date: Apr, 2023

"Nothing was any trouble for Canar and his team. Top communication, top service and a very efficient and appreciated outcome. Thanks Canar - you give a great service!!! I highly recommend your services."

5th Mar, 2023  •  Rating by: Amanda  •  Contact: Canar  •  Job date: Mar, 2023

"Prompt, efficient and friendly gentleman
Thanks for the service very happy with the product and service."

16th Oct, 2022  •  Rating by: Sarmad  •  Contact: Canar  •  Job date: Oct, 2022

"Fantastic Service - Cannot Fault in any way - Great communication - Highly recommended !!!"

14th Jul, 2022  •  Rating by: Mark  •  Contact: Canar  •  Job date: Jul, 2022

"Canar recently completed the installation of 2 heat pumps at our home. We could not have been happier with the work he did, from guiding us to the correct, to the installation which was not straight forward. He was professional and considerate of our wishes every step of the way, and even arranged for us to have an additional electrical job done not related to what he was hired to do. His pricing was fair and his service top quality."

20th Apr, 2022  •  Rating by: Margaret Stine  •  Contact: Canar AL Arfaj  •  Job date: Apr, 2022

"Canar installed a multiroom air conditioning system to our villa We thoroughly recommend Excellent communication and reliable"

17th Jan, 2022  •  Rating by: Kathy  •  Contact: Canar  •  Job date: Nov, 2021

"I cannot speak more highly of the experience with Canar at I Air. Took the time with multiple site visits prior to deciding to proceed. He provided great advice on options, installation approach and best choices on appliances, sizing and installation locations to maximise efficiency.
Once making a decision to proceed, the communication regarding delivery and installation timing was always ensuring our expectations were being met gave us a very high degree of trust.
The installation was not an easy straightforward one, however Canar handled it as a true professional working hard to keep customer satisfaction as his number one priority.
I would highly recommend Canar and I Air as someone to work with and the service provided was first class and was priced very competitively. Thanks for your great work, we are thrilled with the results!"

10th Dec, 2021  •  Rating by: Stuart  •  Contact: Canar Al Arfaj  •  Job date: Dec, 2021

"Canar did a great job. Very happy with his service and he goes the extra mile. The products he uses are great quality. Highly recommend."

29th Nov, 2021  •  Rating by: Catherine  •  Contact: Canar  •  Job date: Nov, 2021

"Excellent work by Canar to install our heat pump. At the last minute we asked for the outside unit to be fixed in a different place, further away from the internal unit. He wasn't fazed at all and did a great job."

1st Nov, 2021  •  Rating by: Terence  •  Contact: Canar  •  Job date: Nov, 2021

"Canar was so professional, he came and did a thorough assessment of my house to make sure that we get the right heat pump for the job. He also explained how it works with Bluetooth and really went above and beyond to do the job perfectly. Thank you for your expertise and we will always choose Canar for any heat pump work we need to do."

23rd Aug, 2021  •  Rating by: AJ  •  Contact: Canar  •  Job date: Aug, 2021

"Canar did very good job in installing a heat pump in the living area, easy to deal with, friendly & punctual and he gave me a good price. thanks Canar and team."

23rd Aug, 2021  •  Rating by: Zaki  •  Contact: Zaki Salman  •  Job date: Jun, 2021

"Highly recommended! Canar was very prompt in coming to provide a quotation for a heat pump in one area of our house and also a ducted system upstairs. When we decided that we would like the heat pump to be a floor-standing one, he returned willingly to discuss this and re-quote for that portion of the job. Installation was a breeze, with the job being done without fuss and minimal disruption and no mess afterwards. We are thrilled with our heat pump and have no qualms in having Canar and his men come back in the Spring to install the ducted system."

22nd Aug, 2021  •  Rating by: Jill  •  Contact: Canar  •  Job date: Aug, 2021

"Canar did an amazing job in installing a heat pump in the living area. He gave me a great price compared to others and was fast and efficient. Always kept me in the loop of what was happening and when I would expect everything to be done. Highly recommend him."

20th Aug, 2021  •  Rating by: Fayha Al-Derzi  •  Contact: Canar Al-Arfaj  •  Job date: May, 2021

"I have no hesitation in recommending Canar and I-Air Projects. Canar did a fantastic job of assessing, recommending and installing 5 heat pumps for us at our home and rental properties. He kept us updated when there were delays in getting units (due to covid) and installed quickly, neatly and efficiently once they arrived. The prices were competitive & workmanship exemplary."

20th Aug, 2021  •  Rating by: Keri  •  Contact: Canar  •  Job date: Jul, 2021

"Canar and his tradespeople were friendly, hard-working and reliable. Our job was a four day complex one to replace a gas ducted unit with a heat pump central unit. The quality of work was great. Canar was so hardworking, friendly, professional and communicative. His timings were spot on and his work ethic was proven repeatedly as trustworthy (in terms of when payment required, and sorting out removal of old system). He took the extra care to hide the ducting inside a cabinet with a builder, when I asked if another alternative given could be avoided. He was patient with me when I needed to make decisions. I immediately knew he would be a good person to deal with when he came to quote, and was really happy when his quote came in very competitively. I’d recommend him to anyone who would treat him fairly as he did us. Thanks so much Canar and all the best. Will hope to use you again in other projects."

14th Aug, 2021  •  Rating by: Hayley  •  Contact: Canar  •  Job date: Aug, 2021

"excellent throughout ... felt we were given a very competitive deal, & have no hesitation in recommending,"

29th Mar, 2021  •  Rating by: Kerry  •  Contact: Canar  •  Job date: Mar, 2021

"Canar did an amazing installation of heat pumps in my 2 apartments.
He is very knowledgeable,easy to deal with, friendly & punctual."

28th Jan, 2021  •  Rating by: Pat  •  Contact: Canar  •  Job date: Jan, 2021

"Amazing workmanship, professional install, competitive prices. Great business to deal with, and cant recommend Canar highly enough."

24th Dec, 2020  •  Rating by: Sam  •  Contact: Canar  •  Job date: Dec, 2020

"Fantastic install, went the extra mile to ensure the best visual outcome. Canar has a real "can do" attitude which makes him a pleasure to have on site. Took extra care and time to ensure we were 100% satisfied."

14th Dec, 2020  •  Rating by: Geoffrey  •  Contact: Canar Al Arfaj  •  Job date: Dec, 2020

"We were pleased with all aspects of the aircon. job that Canar and his team did for us. It was the replacement of a 30 year old ducted system in a house and proved to be a job with many obstacles, all of which they steadily worked their way through. I Air were great to deal with and we are happy to recommend them."

8th Oct, 2020  •  Rating by: Ross  •  Contact: Canar  •  Job date: Oct, 2020

"I was really happy with i air and Canar. They put in 4 Heat Pumps in our properties and did an excellent job. Canar went over and above, even returning to move, take down and put up again one heat pump because some building repairs needed to be done. Nothing was too much trouble. I highly recommend them."

21st Sep, 2020  •  Rating by: Jennifer  •  Contact: Canar  •  Job date: Sep, 2020

"Canar took the time to not only explain the options but why he is recommending the option we went with out of all them so that was very reassuring and helpful when you're not an expert yourself.
Job was done on time and very tidy.
I really liked his workmanship, customer service and of course his pricing. quite rare for someone to tick all 3 boxes!
highly recommend."

7th Sep, 2020  •  Rating by: Ahmed A  •  Contact: Canar  •  Job date: Jul, 2020

"Canar installed a ducted heat pump solution for me. The quote was competitive and more importantly the quality of work was high, keeping the property tidy throughout the job and paying attention to small details. If I have any air conditioning needs in future this will be the first business I call."

2nd Sep, 2020  •  Rating by: Tom  •  Contact: Canar  •  Job date: Aug, 2020

"No. 1 Tradesman! I can only agree 100 per cent with previous reviewers. i-Air (Canar) is extremely focused on doing a perfect job. Right from the start his customer service, professionalism, expert advice and installation along with the final result were exceptional. I have no reservations whatsoever in recommending i-Air Ltd.

A great job, thanks Canar and team."

1st Aug, 2020  •  Rating by: Pete  •  Contact: Canar  •  Job date: Jul, 2020

"Prompt to provide a quote, time to installation great. Install completed on time and very tidy in all respects- can’t be faulted."

20th Jul, 2020  •  Rating by: Peter & Jill  •  Contact: Canar  •  Job date: Jul, 2020

"I contacted Canar based on his favourable reviews on this website (which I use a lot) and he lived up to his high rating.
We had two rentals that needed heating installed and he quickly arranged to meet me on site where we agreed to install Daikin Heat Pumps in both. His quotes were reasonable, he promptly installed the units, showed the tenants how to use them and sent me details of the job including pictures of the installed sysytems. The installations were done well and both the tenants and ourselves are very happy with the result.
I highly recommend Canar."

9th Jul, 2020  •  Rating by: John  •  Contact: Canar  •  Job date: Jun, 2020

"AAA+ - Canar installed a heat pump for me this past week and would totally recommend him to anyone. Quick Contact, reliable, great communication and all done with a lovely friendly manner. Totally recommended."

14th Jun, 2020  •  Rating by: Maxine  •  Contact: Canar  •  Job date: Jun, 2020

"Canar installed a heat pump at my house recently. He was highly professional, efficient and polite from start to finish. He came to my house for a consultation and site inspection. We then discussed the heating needs of my home and Canar recommended the most suitable model, also taking energy star ratings etc into consideration. It is very clear that he is a real expert in the field! Canar followed up very promptly (on the same day) with a very competitive quote, and politely & comprehensively answered any questions I had. He was able to install the heat pump just a few days later. He and his colleague worked very diligently all day - they were very thorough, and did an outstanding job. And so did the electrician who came on site as well. I am very satisfied with the end result & highly recommend Canar and I-Air Projects - thank you very much, Canar!"

28th May, 2020  •  Rating by: Sabine  •  Contact: Canar Al Arfaj  •  Job date: May, 2020

"We were very impressed with Canar of I Air Ltd. Fast, efficient and professional approach from quotation to installation of our new Heat Pump. Great job, would happily recommend him to family and friends."

17th May, 2020  •  Rating by: Sue  •  Contact: Canar  •  Job date: May, 2020

"Canar is meticulous about his work and does a first-rate job. He installed a Daikin heat pump in our lounge and I have no hesitation in recommending him. Thank you, Canar."

17th Mar, 2020  •  Rating by: John  •  Contact: Canar Al Arfaj  •  Job date: Mar, 2020

"Canar, fantastic genuine guy really helpfully and knowledgeable person within the industry couldn't of been more helpfully towards fixing such a simple problem that i was having with the drainage pipe for my heatpump, turned up replaced that pipe as required job done, Highly Recommend this guy as very reliable and easy to deal with. A+++"

20th Feb, 2020  •  Rating by: Chirs  •  Contact: Canar Al Arfaj  •  Job date: Feb, 2020

"Canar did an excellent job of replacing an old Daikin 3.5kw unit that I had installed over 21 years ago in 1998 with a new Cora FTXM50U after first replacing an old Mitsubishi electric in a bedroom with a FTXM25U that hadn't lasted anywhere near as long a few weeks earlier. Both went faulty in the winter of 2019. Not worth fixing.
I had been searching high and wide for the best units to have fitted and decided to go with Daikin again as it was probably the best as it lasted so long and was quiet, they are also still made in the same country after 22 years. In the USA on Amazon they have a 12 year warranty, here we get 5 years, I never had a call out in 21 years out of warranty and just cleaned the filters, I find it best to wash them as they can get a little grease on them, this one was close to the kitchen.
So yearly servicing by a tech is probably best saved up if you can wash the filters and put it toward a replacement in future.
The wifi is great to turn on the unit when out for dinner or coming home early from work to work in the office, although a little challenging for a bit at first, I should have read the Manual on the app as you need to save details of "Not at Home" (out of house) on the left side of options in app after creating the user name and password on the right side.
And you need to wait a bit for the app to work, some times it takes a few seconds for it to work, once setup it can take over a minute to work through there system, but work it does, so all good for go in the end.
I got the best deal for the wifi add on from Canar and overall am very impressed, sad to have to need these in 2020, in the 1970's we just needed more heaters and air cond in the car.
Canar knows what to do if we get over 46 c, they use a different system in hotter countries, so we are all good for the future, he is very knowledgeable and does the installs so you get the professional on the job. Which is great . On time and took the old heat pumps away and cleaned up well after a long day each time. Best installs I have had done. Go well."

6th Feb, 2020  •  Rating by: Blair  •  Contact: Canar  •  Job date: Feb, 2020

"Highly recommend Canar, he was prompt, professional and his price was very reasonable. During installation he minimised any disruption and ensured the heat pump and extractor were sited for most optimum performance. Couldn’t fault the service provided."

31st Jan, 2020  •  Rating by: Graham  •  Contact: Canar  •  Job date: Jan, 2020

"Canar impressed me from our first meeting with his attitude to understanding our needs and designing the best system for our home. His quoted price was the best we received. The install went very well and he checked each decision with me as he went. As a result we are delighted with our Daikin ducted system. There were no problems in the process at all. I highly recommend him and his company."

30th Nov, 2019  •  Rating by: Dorothea  •  Contact: Canar  •  Job date: Nov, 2019

"Very pleased with our new Daikin heat pump. Nice and quiet, and feels so much warmer than old heat pump it replaced. Canar was great to deal with, and installed it very promptly. Thanks."

7th Aug, 2019  •  Rating by: Colin  •  Contact: Canar  •  Job date: Aug, 2019

"Canar was a fantastic guy to deal with. Prompt response to my first phone call.
Great Job well done .
I would definitely recommend his service to all.
Thank you again Canar."

25th Jul, 2019  •  Rating by: Norma Schaefer  •  Contact: Canar Al Arfaj  •  Job date: Jul, 2019

"Canar made several trips to understand the exact requirements of the end-user. He had a backlog of work so said he would start in a fortnight. He actually made a start several days ahead of schedule. The job ended up more complicated than anticipated but he still finished on time+on budget. The quality of the finishing (including the under-house work) is to a high standard. He is polite and respectful on site."

16th Jul, 2019  •  Rating by: Tim  •  Contact: Canar  •  Job date: Jun, 2019

"i.air.projects can't be faulted. Canar provided a very competitive quote and did an excellent job of supplying and installing our heat pump. He was professional, prompt and efficient, and did a very neat job. The electrician (Sunrise Electrical) was also excellent. We are totally satisfied and recommend i.air.projects 100%."

30th May, 2019  •  Rating by: Lesley & Tony Murphy  •  Contact: Canar Al Arfaj  •  Job date: May, 2019

"Canar was prompt in always, site visit, quoting and installation. He is informative, helpful, reliable and hard working. I have been extremely pleased to have worked with Canar and his company."

17th Feb, 2019  •  Rating by: VAN  •  Contact: VAN MCKEE  •  Job date: Feb, 2019

"Canar at I-Air projects was very professional and fast to quote and do the work. He was very helpful, honest and tidy. I can highly recommend his services to anyone looking for or even just thinking about getting a heat pump."

6th Feb, 2019  •  Rating by: nando  •  Contact: Nando Giordani  •  Job date: Feb, 2019

"Many thanks Canar. We got a quote that was slightly cheaper but it was going to be from mid December when we made contact to mid Feb until they could consider install. We are happy with the install and thanks for trimming the final cost slightly. Much appreciated. We will save up to do the other 2 bedrooms."

29th Jan, 2019  •  Rating by: Ryan  •  Contact: Canar  •  Job date: Jan, 2019

"My most grateful thanks to Canar for a most prompt efficient service and assistance, advice and installation of heat pumps in awkward circumstances. He was most obliging and understanding in getting the job done very promptly and wood like to say a big thank you, and would be most happy to recommend him to anyone requiring service and advice at a very fair price."

23rd Jan, 2019  •  Rating by: frank  •  Contact: Canar  •  Job date: Jan, 2019

"Canar was excellent in all aspects of doing the job of supplying a heat pump for my home."

5th Jan, 2019  •  Rating by: Cheryl Peter  •  Contact: Canar Al Arfaj  •  Job date: Jan, 2019

"I needed a new Air Condition for my property to replace with the old one. Canar installed a new heat pump for me in late December..
Canar arrived on time in my home and he worked very efficiently and used good quality materials. when he finished his job he left the area very clean and tidy.
I'm very happy with Canar job and I highly recommend this company."

4th Jan, 2019  •  Rating by: Ali  •  Contact: 0221344557  •  Job date: Dec, 2018

"Canar installed a heat pump at a rental property for me in early December..
He made at least 3 visits to the site prior to commencement of work to ensure that both I and tenants had a full understanding of the different options re position and type of heat pump.
His communication was exemplary and he was always good natured and polite, despite my many questions.
On the day of installation, Canar worked very efficiently and on completion, left the area very clean and tidy.
I highly recommend this company."

15th Dec, 2018  •  Rating by: Karen  •  Contact: Canar  •  Job date: Dec, 2018

"Honestly Kanar would be the best in his field to put up with all the discussions and going back and forth with where to put a huge central system in an old house and finally decision was made after long month and I can say it was the best decision I made to get Kanar to do it. He is the kind of a person that makes things a breeze!! Really friendly and lightening fast with any communication and workmanship was perfect. Thanks and best wishes"

10th Dec, 2018  •  Rating by: Weam  •  Contact: Kanar  •  Job date: Dec, 2018

"Canar did a great job installing a multi split Daikin system for us. 3 heat pumps (2 upstairs) total with lots of wiring & plumbing involved. Took him full 1.5 days, barely had any rest while he was around. Arrived on time, communicated very well throughout the whole engagement. Always polite & helpful. The end result was a very clean job with great finish. 100% recommended."

15th Sep, 2018  •  Rating by: Martin  •  Contact: Canar  •  Job date: Jul, 2018

"Needed a heat pump installed into rental property town house, I reached out to several suppliers, Canar was first to respond.
He got that he needed to liaise with the tenants, quoted quickly and had the tenants approval.
Another supplier was off hand, missed the first appointment and kept trying to set time up with me not the tenant.
Canar was marginally cheaper but a much beeter experience.
The install was done well on time on quality and on price. He tidied up too.
The sparky he used was... adequate, there was a bit of damage around the wall outlet and a minor amount of mess. Canar had worked to such a good standard that the sparkys work was the only thing that stops me saying perfect job.
Excellent service and a good experience"

8th Aug, 2018  •  Rating by: Bryce  •  Contact: Canar  •  Job date: Aug, 2018

"Canar was easy to deal with. Gave me a great price and install the system when he said he would. No mess, no fuss. What I liked about him was that he made sure I was comfortable with where equipment was placed, how the cables and drainage were positioned, and the quality of his work. I felt in control of what I was having installed and the outcome. I found Canar easy to deal with, professional and amicable. 5 stars for this job and definitely recommend him to anyone who is looking for a heat pump."

24th Jul, 2018  •  Rating by: Ron  •  Contact: Canar  •  Job date: Jul, 2018

"This has been a great experience! Canar was prompt when arriving to quote, no problems with what we wanted and the quote arrived that night. There was no drama with a second visit to discuss installation. Then the installation itself was done neatly, professionally and on-time. Thanks Canar, you're top of out heat pump list!"

11th Jul, 2018  •  Rating by: Graeme  •  Contact: Canar AlArfaj  •  Job date: Jul, 2018

"We had Daikin heat pump installed. Canar did a great job. He really is a reliable person. We are very happy having Canar to finished the job even we spoke broken English. Well done, Canar!"

10th Jul, 2018  •  Rating by: Grace  •  Contact: Grace Lee  •  Job date: Jul, 2018

"Canar installed a Daikin heat pump at our home and did an awesome job. He come to our place and gave great advice for placement of the indoor unit and also the outdoor unit. I highly recommend Canar & I-Air to installing any heat pump. Thanks Canar, cheers Teao"

25th Jun, 2018  •  Rating by: Teao  •  Contact: Canar  •  Job date: Jun, 2018

"so genuine and professional - lovely reliable advice and we highly recommend them - no upselling just honest solutions installed incredibly neatly and cleanly."

25th Jun, 2018  •  Rating by: janine  •  Contact: cannar  •  Job date: Jun, 2018

"Introduction/Background:

Our old heat pump suddenly stopped working just as the temperature dropped so we were looking to quickly obtain a new one.

Although we were in a hurry to purchase a new heat pump, i wanted to ensure that the replacement unit was the correct size for the space, energy efficient and made by a reputable brand. I did extensive research before contacting numerous companies to obtain quotes and/or organise an on-site consultation.

There are a vast number of heat pump suppliers/installers in Auckland providing varying levels of service. Some wouldn't provide an estimate over the phone, others wouldn't give unbiased advice and pushed the brands that suited them.

Eventually i decided to go with either; Mitsubishi Electric or Daikin. I obtained a few quotes for each model and the Mitsubishi was cheaper to purchase/install but the Daikin was more efficient to run. I was struggling to make a decision until i stumbled upon I-Air Projects.

Review - Consultation and Quote:

I phoned Canar and asked for a quote over the phone; he was upfront, honest and provided a very competitive estimate. He explained that Mitsubishi currently had a supply issue and we would have to wait weeks before he could obtain a unit. I phoned him back later that afternoon and arranged for him to come to my house the following day for an on-site consultation and an accurate quote.

He advised/confirmed the best models for the intended space and provided some brochures for each brand. He was polite, genuine and promised to give me a good price; which he emailed through later that evening.

He was true to his word and did provide a very good price, I initially thought it was too good to be true and wondered what the catch was! However, based on the reviews on this website and after some further email communication with Canar i decided to proceed. I accepted the quote on Wednesday evening and he agreed to do the install on the coming Monday - Going out of his way to satisfy our request for an urgent installation.

Review - Installation and Workmanship:

He turned up on time and worked tirelessly throughout the day. He gave me the option to keep the existing capping or replace it with new capping. He recommended replacing it and upon viewing the new capping i agreed.

He was polite throughout and happily answered my questions about the unit and the installation. I got the impression that he would rather take his time and do the job properly, rather than sacrifice quality for speed.

The end result is a tidy and professional install; the pipework and capping to the outdoor unit were very well executed even though it is largely out of site. I'm disappointed that i didn't take a 'before' photo to help illustrate how much better it looks now.

Conclusion:

I'm quite particular and i know i can be hard to please, especially when it comes to work on my vehicles and house. Having said that, I'm very satisfied with the advice, product and workmanship provided by Canar. He communicates well and genuinely appears to put the customer's needs first.

We are very satisfied with our new Daikin Cora FTXM50R heat pump and the Wi-Fi option is a game changer. The app allows you to monitor and control the unit whilst you are away from home, it also makes programming the timer a breeze. We have only used the unit for heating so far but it has done the job with ease.

I would happily use Canar for our future heat pump requirements and wouldn't hesitate to recommend Canar and I-Air Projects to family and friends."

16th Jun, 2018  •  Rating by: Jason  •  Contact: Canar Al Arfaj  •  Job date: Jun, 2018

"Canar listened carefully and gave us very helpful suggestions. We requested a detailed quote so we could compare with quotes from other competitors. We selected Canar on his great ratings and very helpful solutions. Then when he scheduled our installation he was there on time and finished within the planned time schedule. When we had questions afterwards he came out and explained exactly how the whole system worked so we understood. We felt that he gave exceptional, personal service!"

4th Jun, 2018  •  Rating by: Lisa  •  Contact: Canar  •  Job date: May, 2018

"If you are looking for a company to buy and fit a heat pump, look no further than Canar. From the initial visit and quote to sorting out issues with supply, to working studiously to get the work done, all with a smile and with courtesy, we could not have asked for more. He was also very knowledgeable about the best heat pumps to buy and we are very happy with a job very well done, won't no fuss and at a great price. Would recommended Canar any time to anyone."

7th Apr, 2018  •  Rating by: Chris  •  Contact: Canar Al-Arfaj  •  Job date: Apr, 2018

"Canar is a very capable and professional service provider. We are very pleased with his work, follow up and level of understanding.
He is very capable and ensures his clients objectives and requirements are very clear from the onset, clearly discussing the pros & cons of alternative options.
We would not hesitate to use him for any future work and have recommended his services to friends and family who have also experience the same level of professionalism."

25th Mar, 2018  •  Rating by: Arif  •  Contact: Canar  •  Job date: Mar, 2018

"Professional service and excellent workmanship! Good communication. We had two units installed with no delays, with neat and tidy installation. Advised which product and size best suited our needs. We are more than happy with the units we have and we highly recommend Canar and his team.
Cheers Gary and Lucy"

16th Mar, 2018  •  Rating by: Gary  •  Contact: Canar  •  Job date: Mar, 2018

"Professional on time, will use next time ..."

7th Feb, 2018  •  Rating by: Ahmed Alsakini  •  Contact: Canar  •  Job date: Jul, 2017

"Very good job nice finishing and reasonable price, I will reuse them again"

5th Feb, 2018  •  Rating by: Ali  •  Contact: Ali Kubba  •  Job date: Jun, 2017

"Very outstanding workmanship from Canar. Was very easy to communicate with and agree on a unit to have installed at my property. The price was very reasonable and better than competitors. A date was agreed on the day of agreement and Canar fulfilled it on time. Highly recommended! Will be using Canar in the future to install a duct system for my house."

5th Feb, 2018  •  Rating by: Nawar  •  Contact: Nawar Alazawi  •  Job date: Dec, 2017

"AWESOME job , put a lot of efforts and time into the job making sure no Mess was left behind when the job was done . We are really happy and grateful for his help. Canar is also very responsive and punctuate , wonderful personality with awesome customer service. He is certainly the one to go after for heat pump installation !! reasonable prices too !!!"

2nd Feb, 2018  •  Rating by: RACHEL Han  •  Contact: Canar AI Arfaj  •  Job date: Feb, 2018

"I had a Mitsubishi heat pump installed at my property. Canar's quote was the best out of the lot. I can also recommend him for the good workmanship and very tidy work. I am satisfied with the service provided."

25th Jan, 2018  •  Rating by: Chayan  •  Contact: Canar  •  Job date: Jan, 2018

"Very tidy and neat job,
On time, easy communicable
Good value for money.
Thank you I-Air"

13th Jul, 2017  •  Rating by: Ahmed  •  Contact: Ahmed Hikmet  •  Job date: Feb, 2017

"I-Air installed 9 ton heat pump in my property. We had excellent service and value for money. The job was done on time. I would recommend this company to do such a job to all my friends."

7th May, 2017  •  Rating by: Eman  •  Contact: Kanar  •  Job date: Aug, 2016

"Excellent deal, great professional work, fast response, and highly recommended to all"

2nd May, 2017  •  Rating by: Mohammed  •  Contact: Canar Alarfaj  •  Job date: Dec, 2016

"great job and service, totally happy with my new aircon,
great deal and fast work all done in few hours ,
will be back for more whenever I need new one's for sure
many thanks"

2nd May, 2017  •  Rating by: Mark  •  Contact: Canar  •  Job date: Mar, 2017

"The quote that I had wad fair & the job was done neatly & profficianally, all my expectations were met , this is the second time we had canar install heat pumps for us & both times he did his work perfectly , will highly recommend to friends."

1st May, 2017  •  Rating by: Reem  •  Contact: Canar  •  Job date: May, 2017