Name: Impact Roofing Solutions Ltd
Telephone: 095900070
Rating: 99.5

100%

"Mitch changed our tired old decramastic roof on the house to a beautiful mist green coloursteel roof. What a transformation! Our galvanized garage was done too including all gutters. Mitch and Quentin were both professional and did a great job. Kept us briefed on the project and we felt in safe hands all the way. Highly recommend this team. Price was competitive too."

Mitchell Laulu responded:

"Hi Corinne, Thank you for such a wonderful review :) We hope you enjoy the new roof and the colour you have chosen looks amazing on the house! Have an amazing Summer and a very happy new year from all of us at Impact Roofing Solutions :)"

Corinne•5th Dec•More details, one reply…

100%

"Thank you Mitchell and your team, really appreciate the full communication from you and the consideration of the fact i needed to time to sort my small animal rescue charity so they didn`t get over stressed.
Amazing and would recommend to anyone needing work."

Mitchell Laulu responded:

"Hi Christine, It warms our hearts that you care for so many animals and really care for them :) We are happy to accommodate and wish you and your fury friends the best and hope you all have a wonderful new year from all of us at Impact Roofing Solutions!"

Christine•5th Dec•More details, one reply…

100%

"We replaced gutters and downpipes. The whole process from start to finish - communication, scaffolding, gutters and downpipes - was managed superbly with no stress. A big thanks to all involved, highly recommended!"

Mitchell Laulu responded:

"Hi Chris, Thank you for the opportunity and we hope that you will think of us should you or someone you know require our friendly service in the future :) Hope you have a happy new year!"

Chris•4th Oct•More details, one reply…

100%

"Great communication and service. Our job request was responded to quickly and a site visit was quickly arranged. A work plan was produced promptly and was accepted. Although they were busy and the weather was poor, they came over a fitted a tarpaulin to our roof, which reassured us and kept the water out. Once the weather cleared and they had the clear days they needed, the work was completed on time, without fuss and with no mess. All the staff we met were professional and did a great job."

Mitchell Laulu responded:

"Hey Daniel, Thank you for such a positive review! It was bit of a tricky one with the pitch and the creating a custom gutter section from a flat piece however, really happy with how it all turned out! From all of us here at Impact, we hope you and your family enjoy the rest of the year and have a wonderful summer :)"

Daniel•26th Sep•More details, one reply…

100%

"A leak in a skylight in a stairwell at my home developed as result of the January 2023 storms. The house has a high stud and access to the skylight was awkward as a result. In 2023, I tried engaging several skylight installers to replace the skylight and made no progress. I knew scaffolding would be required, but several told me the job could be done without scaffolding. None of these people fronted up to do the job. I found Impact Roofing through a google search. They came and inspected the… skylight. The price estimate was provided promptly and included scaffolding and repair to the interior surrounds. In other words, they provided a complete service which meant I did not have to separately engage a builder and painter. This was a significant benefit to me. The communication was good.

It was several months before the work could be undertaken by Impact Roofing due to other work commitments. This was a little frustrating.

However, a start date was given and met. The exterior scaffolding was erected, skylight replaced and then scaffolding moved into interior of stair well. Repair and repainting work started soon after. All up, project finished in just over 3 weeks with minimal disruption.

Communication was very good, as was monitoring of works by the Impact Roofing team of their contractors.

Would happily engage Impact Roofing again and recommend them to others."

Mitchell Laulu responded:

"Hi Kathryn, Thank you very much for the detailed review! I apologise about the lengthy timeline that you had to wait. I would have loved to get there for you straight away! You have a very lovely home and I am happy we were able to help resolve that leak issue and restore the inside nicely to match the rest of your home. Thank you for the opportunity and we hope to work with you again in the future. Thank you from all of us here at Impact :)"

Kathryn•30th Jul•More details, one reply…

100%

"I recently needed repairs to my garage roof as I had unfortunately discovered water leaking into a large storage cupboard in the garage. From the outset I found Mitch to be very informative about the work that needed to be done, he explained the problems very clearly, and his very reasonably priced quote (in comparison with others I sought) was sent very promptly to me. It was a pleasure to have Brodey, Kris, and Kayne working here. They were polite and courteous, their work is of a very… high standard, and they left the place clean and tidy. Mitch believes in good old-fashioned customer service, and is great to deal with. For anyone needing roofing work done I highly recommend Mitch and his team at Impact Roofing Solutions."

Mitchell Laulu responded:

"Hi Heather, I wish you had more work for us to do because we really enjoyed your fun and lively attitude! Hopefully no more leaks in the garage now however, if you do notice something call us anytime as we are only to happy to help :) Thank you Heather from all of us here at Impact!"

Heather•8th Jul•More details, one reply…

100%

"Mitch and the team reroofed our house and organised for our spouting and gutters to be replaced. The team not only did a great job but the communication was excellent all the way prior and during the project. Have already recommended Impact to others."

Mitchell Laulu responded:

"Hey Denise, So happy to have worked with you and look forward to installing your skylight in the coming months :) Thank you for recommending us, it really makes a huge difference to out business! Keep in touch and look forward to working together again :)"

Denise•7th Jul•More details, one reply…

100%

"I had my roof redone recently by Mitch and his team, there was big time pressure as I decided to get it done quite last minute and I was 36 weeks pregnant. From the when Mitch came around the first time to quote me to the end his communication was incredible. I know they were busy with other jobs but he promised me he would be able to get the roof done as quick as possible before baby's arrival and he delivered on that. There was no stress through the process he organized absolutely everything… and only contacted me to let me know timings or anything else I needed to know keeping my involvement super minimal which I loved as I had a lot on my plate. My house is over 100 years old so along the way there were a few minor things such as power lines that needed sorting Mitch called me and explained everything giving me options he organized the electrician for me once again making these stress free. Mitch's team completed the entire job including gutters, barge boards in about 3 days. I was super surprised and super happy. The new roof has transformed the house and the team were all super friendly and awesome. Highly recommend impact roofing solutions."

Mitchell Laulu responded:

"Hey Manreet, I hope you guys are doing well and life with your new born has been pleasant :) A few things to contend with the power line cables at the front but got there in the end. Love your doggos as well! I hope you, Connor and kids keep warm and dry with the new roof! From all of us here at Impact roofing solutions :)"

Manreet•3rd May•More details, one reply…

100%

"Mitch Quinton and the team worked very efficiently to complete our roof. They were thoughtful,strategic and communication was very clear. All the steps of the process were clearly explained to us and the pricing seemed fair. They were very good to deal with and carried out all parts of the job seamlessly."

Mitchell Laulu responded:

"Hey Jude, Hope you are well! Thank you for the positive review :) A bit of a tricky one with a lot of detail however, we are really happy with how the final roof product turned out. Keep in touch and keep warm this winter :) Mitch"

Jude•29th Apr•More details, one reply…

100%

"Mitch and the team at Impact Roofing were great. Mitch's communication was excellent. He offered to talk with my tenant and explain the process of doing the reroofing which she really appreciated. They kept to the timeframe too - even though they encountered extra work with removing the old roof iron. The end result looks fantastic. Will be using Mitch and the team again."

Mitchell Laulu responded:

"Hey Nick, This is awesome thank you! Had to quickly change how we did things but managed to work around this and get it done! Hope you are doing well :) Mitch from Impact Roofing"

Nick•23rd Apr•More details, one reply…

100%

"Mitchell and his team recently replaced the roof on our block of 70's apartments in Remuera which had experienced leaking and it was clear the existing roof had run its useful lifespan. We were extremely impressed with all aspects of our dealings with Mitchell and his team at Impact Roofing. The communication was excellent and showed Mitchell's great knowledge, expertise and genuine desire to provide the best solution for our situation. From quote to completion of our roof it has been an… excellent experience. The job was completed on time, to quote and the roof looks great - we would thoroughly recommend his services."

Mitchell Laulu responded:

"Hey Dean, Thank you for the opportunity to replace your roof! It was a big job with lots to contend with however, we are really happy with how we were able to tidy things up. Appreciate the work that followed your job as well :) Enjoy the new roof and rest of the year from all of us here at Impact roofing solutions!"

Dean•15th Apr•More details, one reply…

100%

"We really appreciated prompt service and quality of the finished product. We had a roof leak requiring immediate fix and followed up with a long term solution. Mitchell kept us informed on progress which was appreciated. We would recommend Impact Roofing to others. Thanks again"

Mitchell Laulu responded:

"Hey Phillip, Thank you for the positive review! We enjoyed getting this done for you. Keep warm this winter and hope you are doing well :) Impact!"

Philip•17th Mar•More details, one reply…

100%

"From intial consult to completion Mitchell and his team were great to deal with. Excellent communication and quality workmanship throughout. Couldnt give a higher recomendation and would certainly contract them again."

Mitchell Laulu responded:

"Hey Oliver, It was a pleasure to replace the roof for you :) I look forward to working with you on some of your building projects around Auckland! Keep in touch :)"

Oliver•19th Feb•More details, one reply…

100%

"Impact Roofing Solutions replaced the roof on our home near the end of 2023. Mitch and his team took care of all facets of the project, leaving us to worry about nothing but the weather. Despite some wet and windy days, the work was completed early and on budget. The property was left spotless. We cannot recommend this company too highly."

Mitchell Laulu responded:

"Hi Bryan, Thank you for the opportunity to have worked with you :) We hope you guys are keeping warm this winter! Mitch"

Bryan•16th Feb•More details, one reply…

100%

"Having Mitch and his team replace our roof, which involved removing 2 skylights and replacing them with solar tunnels, was the best decision on our part. A professional team who knew what they were doing and all tradies coordinated for internal work as well as external. 100% recommend for your roofing needs."

Mitchell Laulu responded:

"Hi Rachael, Thank you for the positive review and opportunity to work with you :) The roof colour and profile turned out really nice and the Sun tunnels let in a lot of light! Look forward to working with you again when we return to do the garage work. Keep in touch! :)"

Rachael•24th Jan•More details, one reply…

100%

"Mitch and the team were legends. They were super efficient, communicated well and easy to deal with.

Highly recommended!"

Mitchell Laulu responded:

"Hi Jared, Thank you for the opportunity to work with you :) We wish you all the very best with the sale of your home and will hopefully bump in to each other some where around the rugby park! Have a very Merry Christmas :)"

Jared•19th Dec, 2023•More details, one reply…

100%

"Great servcie and team. Made it easy to work with.
Great job and vwry tidy. "

Mitchell Laulu responded:

"Hi Angela, Thank you so much for your review! It was a very big job however glad to get this completed before the end of the year From all of us here at Impact roofing solutions, have a very Merry Christmas :)"

Angela•4th Dec, 2023•More details, one reply…

100%

"Mitch and his team did the most amazing job, a full roof replacement done very quickly and professionally. It has exceeded my expectations. Couldn't recommend these guys enough!"

Mitchell Laulu responded:

"Hi Caitlin, Thank you so much for the opportunity to work with you and for being patient! It took a while to get through the backlog of jobs from Auckland's wonderful weather patterns..! In the end, the roof and spouting looks great. Best of luck with the remainder of your renovations and please reach out if you require any reputable contacts! Enjoy the rest of the year from all of us here at Impact Roofing Solutions :)"

Caitlin•22nd Nov, 2023•More details, one reply…

100%

"We have been very pleased with the work that Impact has done, and the way they gone about it. Mitch and his team have communicated clearly, they have been respectful and courteous on site, and overall a pleasure to deal with. Highly recommended. "

Mitchell Laulu responded:

"Hi Peter, Thank you for your kind review :) It was a pleasure to work with you guys and look forward to returning to complete the other small maintenance/repair work for you. See you soon!"

Peter•8th Nov, 2023•More details, one reply…

100%

"A great firm to deal with, Mitch keeps in contact well, and you know when the staff are due, and when items will be delivered, also when the after job clean up will happen.The two workmen from Impact Roofing Solutions were most impressive, they were very polite, efficient, and did not waste any time while doing the job scheduled. They also cleaned up after themselves, and my shed was left neat and tidy. The new skylight on the house looks very good, as I was shown a photo of it as they kleft… for the day. Definitely recommendd them for any job you require for skylights oor roofing."

Mitchell Laulu responded:

"Hi Ann, Thank you for such an awesome review! We loved doing this job for you and are really happy with the finished skylight. Enjoy the rest of this year and hopefully this summer we'll have some actual sunshine!! All the best from all of us at Impact roofing solutions :)"

Ann•26th Oct, 2023•More details, one reply…

100%

"Mitch and his team did a great job - timnely communciatuons, kept us informed throughout the project. Highly recommended."

Mitchell Laulu responded:

"Hi Chris, Thank you for the opportunity to work with you and we look forward to working with you again once your small shed roof is ready. Keep in touch! "

Chris•24th Oct, 2023•More details, one reply…

100%

"Mitch and his team recently replaced the roof on our garden shed...it wasnt a big job, however Mitch went out of his way for us. His communication was excellent, he and his team were incredibly professional and the completed job came in under the quoted amount!!! I would not hestitate in recommending Impact Roofing Solutions!!"

Mitchell Laulu responded:

"Hi Fiona, Thank you for the opportunity to work with you :) We are happy we were able to deliver this small project for you and wish you guys all the best with your house sale. We hope to hear from you in the future should you require our services. All the best :) Mitch"

Fiona•2nd Oct, 2023•More details, one reply…

100%

"Another great experience with Mitch and his team. Fast, efficient and again went over and above to assist with our requirments. Highly recommend."

Mitchell Laulu responded:

"Hi Tim, Thank you for working with us a second time! Look forward to it again! All the best :) Mitch"

Tim•26th Sep, 2023•More details, one reply…

100%

"I represent a Body Corporate of 16 Units where we required our roof to be replaced. We received a number of quotations, among which was Impact Roofing Solutions. I met the owner Mitch before the quotation was prepared for us and was impressed with his communication skills and knowledge of the business. We accepted his quotation partly because of the reasonable pricetag but also because Mitch was easy to engage with and I felt comfortable in trusting his business to do the project. From… acceptance of the quotation through to completion of the job, the communication was regular and I was always kept up to date at each stage. Mitch also went the extra mile to solve other leaking pipe issues and dealt with them appropriately. That was very much appreciated. Each day the site was kept tidy and materials were stored together at the end of each day. The final day was spent tidying up the site and leaving it as it was before they started. I'm very happy with the new roof and would recommend Mitch and his great team to anyone wishing to have roofing work done. Thanks very much guys!"

Mitchell Laulu responded:

"Hi Chris, Thank you for such a glowing review! Thank you so much for helping make the project smooth by being our main point of contact. With so many owners to contend with I understand that it can be a lot to manage and it was greatly appreciated. Also, what wild luck we had with the weather the past two weeks in Auckland! We enjoyed this project and sad to see it end however we hope that we keep in contact and catch up somewhere local! Enjoy the sunshine and keep in touch Chris! From all of us at the team at impact :) "

Chris•30th Aug, 2023•More details, one reply…

100%

"This is the second time that I have used Impact Roofing. Once again Mitch and the team did a fantastic job. They were efficient, well organised and hard working which resulted in a finishded job that was very pleasing. They moved around their schedule to accomodate us and kept us up to date with regular communication. "

Mitchell Laulu responded:

"Hi Craig, It was a pleasure to work with you again and really happy how the final product turned out :) Good things come in threes so hopefully there is another opportunity to work with you! Enjoy the spring weather and keep in touch! Mitch and the team from Impact :)"

Craig•23rd Aug, 2023•More details, one reply…

100%

"The guys were very professional and got the job done really quickly. Appreciate everything. cheers. "

Mitchell Laulu responded:

"Hi Alex, Thank you for the opportunity to work with you and happy we were able to get your leak issue resolved! All the best for you and your family from all of us here at Impact :)"

Alex•13th Aug, 2023•More details, one reply…

100%

"Mitch and the team are the benchmark for the industry. Professional, flexible and unlike many tradespeople - great communicators. The standard of work was impeccable, and they are completely customer focused.
They should be your first port of call - they are the best in the business."

Mitchell Laulu responded:

"Hi Dan, Thank you for such a glowing review! It was a pleasure working with you and hope you enjoy the rest of the year :) From all of us here at Impact roofing solutions"

Dan•13th Aug, 2023•More details, one reply…

100%

"I was recommended Impact/Mitch by another company who couldn't do my job. They were spot on! Mitch was amazing with his communication- honest, upfront & no waffle.I haven't met him in person but the completed job looks great. My high praise led to a neighbour asking Impact to do their roof. "

Mitchell Laulu responded:

"Hi Lara, Love your comment "No waffle"! Thank you for the opportunity and yes we have now been contracted by your neighbour to do more work in your area! If we see you we will be sure to come say hi! Keep in touch :)"

Lara•8th Jul, 2023•More details, one reply…

100%

"From the initial quote to completion of the job I have been very impressed with Mitch La'ulu and his team. Communication, via Mitch was excellent throughout and there have been no issues with the workmanship which has been completed efficiently and to a very high standard.
Quentin and Zac are skilled, hardworking and very pleasant to have on site. Apart from the new roof there is no trace of them having been here at all. I have no hesitation at all in recommending Impact Roofing solutions… for any roofing work."

Mitch @Impact responded:

"Hi Melanie, Thank you for such a thorough and positive review! :) We will certainly pass your feedback on to our team as they will greatly appreciate your comments. Thank you for the opportunity to work with you for a second time and hope to work with you again in the future. Keep warm this winter and have a great day! :) From all of us here at Impact Roofing Solutions"

Melanie•16th Jun, 2023•More details, one reply…

100%

"We are immensely satisfied with Mitch and his team. Mitch was in regular communication from start to finish, despite us initially being out of the country. He explained the contract in a straightforward way and what to expect with the process. The job was done very professionally. Before fully replacing the very old roof of our villa, he and the team handled all the repairs required and ensured everything was done to a high standard. We are extremely happy with their friendly, honest and… hardworking approach and couldn't recommend highly enough."

Mitch @Impact responded:

"Hi Stephan, Thank you for your awesome review! The jobs was a bit tricky trying to contend with Auckland's glorious weather patterns however, we got there in the end! I am please to hear you enjoyed your experience with us and wish you and Susan all the best with the sale of your home :) All the best from all of the team here at Impact Roofing Solutions!"

Stephen•4th Jun, 2023•More details, one reply…

100%

"Mitch and his team repaired my roof and chimney surround so it doesn't leak anymore. They were great to deal with from start to finish and I didn't have to wait long for the job to be done. Thanks guys! "

Mitch @Impact responded:

"Hey Cassie, Thanks for allowing us the opportunity! Looking forward to you getting in contact when you are ready for us to look at the skylight section. Will also be ready for any more small jobs Fran might have for us haha! Have a great day! :)"

Cassie•26th May, 2023•More details, one reply…

95%

"Mitch and his team delivered a top-class service. They did exactly what they said they would do and kept in close contact when the weather disrupted work. Mitch worked hard to understand our needs and made every effort to communicate clearly. Regarding workmanship, the roof and new skylights look great, and so far, all is working well. Impact Roofing's quote was on the high side of the quotes we received, but it is worth paying more to work with reliable tradespeople who are respectful, pay… attention to detail, and are great communicators."

Mitch @Impact responded:

"Hi Andrew & Juliet, I am extremely pleased with how the project turned out and the house looks really nice now with a brand new roof! Great colour choice as well! Hope the new skylight in the living room lets in more light for you guys :) We have quite a few jobs on in the area near your place so I look forward to bumping into you guys and catching up! Brandon and Quentin also say Hi and hope you are well! Good luck for the winter and hope you enjoy your new roof from all of us here at Impact!"

Juliet•19th May, 2023•More details, one reply…

100%

"Fantastic service from Mitch and the team at Impact to replace a rusted out gutter. Prompt service, excellent communication and even provided advise and recommendations for other maintenance services to help us out. Highly recommend."

Mitch @Impact responded:

"Hi Tim, Thank you for the opportunity and so happy we were able to help you out where we could! Will see you again over the coming weeks to help you out with the aerial removal :)"

Tim•18th May, 2023•More details, one reply…

100%

"I recently had the pleasure of working with this fantastic roofing company, and I am thrilled to write a positive review about my experience.

From the moment I contacted this roofing company, I was impressed by their professionalism and attention to detail. The staff was friendly and knowledgeable, and they took the time to listen to my concerns and answer all of my questions. They scheduled an appointment to come out and assess my roof, and they arrived on time and ready to work.

During… the assessment, the team was thorough and methodical, inspecting every inch of my roof and identifying any issues that needed to be addressed. They explained the options for repair or replacement and provided a detailed quote, including all materials and labor costs.

Once we agreed on the scope of the project, the team began work right away. They were efficient, organized, and respectful of my property, taking care to protect my landscaping and clean up any debris. They communicated with me throughout the project, keeping me updated on their progress and ensuring that I was satisfied with the work.

The finished product exceeded my expectations. My new roof is beautiful and expertly installed, and I feel confident that it will protect my home for many years to come. Overall, I highly recommend this roofing company to anyone in need of roofing services. Their professionalism, expertise, and attention to detail are second to none, and I am grateful for their excellent work."

Mitch @Impact responded:

"Hi Farzad, Wow! What a detailed review and greatly appreciated! Happy we were able to help you out and get those three areas repaired/replacement for you. We haven't forgotten about the internal garage repairs either. Quentin will be in touch with you to come meet and measure up. Look forward to working with you again! "

Farzad•11th Apr, 2023•More details, one reply…

100%

"Awesome service from the team at Impact! Mitch was great to communicate with, they turned up on time and the workmanship was top notch! Highly recommended Impact Roofing Solutions"

Mitch @Impact responded:

"Hey Liam, Thanks for the positive review! Glad we could help you out and get that repair done quickly for you and your family before the winter! Keep Warm! :)"

Liam•10th Apr, 2023•More details, one reply…

100%

"So refreshing to find a company that actually responds to enquiries, fits in the small jobs around the bigger ones even when they are super busy and all within the quoted budget and timeframe. They did an amazing job on my skylight, communication was excellent and to top it off they are just a great bunch of guys. I would not hesitate to recommend them - thanks so much again "

Mitch @Impact responded:

"Hi Jennifer, Thank you for such an awesome review! We are extremely pleased with how the install went and we loved all your birdies! Hopefully no more leaks now with the new unit :) Keep warm this winter and hope you enjoyed the long easter weekend!"

Jennifer•9th Apr, 2023•More details, one reply…

100%

"I am really impressed with Mitch and his team. They are professional, polite, friendly and very honest. The leak they fixed didn't take as long as thought and Mitch discounted the final invoice. Who do you know would do that?
They did a fantastic job and didn't have to be monitored. The area they fixed shows up the rest of the roof and makes you wish they had done it all. They came when no one else would. "

Mitch @Impact responded:

"Hi Heather, It is a very busy climate with the recent weather events and we understand how frustrating it can be just to get someone to take a look! Sometimes things can go a lot smoother than initially thought so happy we were able to pass some of those savings back to you :) Thank you for the very kind words and we hope you will now keep dry this winter! Thank you for the very kind words"

Heather•23rd Mar, 2023•More details, one reply…

98%

"This company replaced a leaking skylight for us. They inspected the job, provided a quote and booked in the job in a timely fashion. The job was completed on time and to a high standard and the guys went out of their way to be helpful. Highly recommend. "

Mitch @Impact responded:

"Hi Kerry, Thank you for the positive review! Happy we were able to solve your leak for you :) Hope you have a great year and enjoy a dry winter! "

Kerry•18th Mar, 2023•More details, one reply…

100%

"Mitch and his team routinely work for us at Our Projects. Mitch is detail orientated and a great team player. We can always trust that he will come up with good and practical advice. Reliable and trustworthy Mitch and the team have just completed a reroof for our client in Ponsonby and I look forward to the next project we work on together. "

Mitch @Impact responded:

"Hi Nathan, Thank you for the positive review! We enjoy working with you guys on your projects and look forward to continue growing our working relationship :) "

Nathan•17th Mar, 2023•More details, one reply…

100%

"In anticipation of a medium-large scale roofing project (replacing old tile roof with ColourSteel/ColourCote on 7x units), our Body Corporate engaged three roofing companies for quotes. Impact Roofing was selected based on clearly communicated expectations, realism re. cost range, timeframes, and a history of quality work. Given the rising cost of building materials, Mitch did a good job in securing materials early to keep costs down. The Impact Roofing Crew are friendly and take their jobs… seriously. The team were attentive to safety — for example creating safety plans to accommodate the needs of particular tenants. Throughout the job, we received work-in-progress updates, photos, culminating with an epic quality finish. This was a genuine partnership in motion. Will definitely use Impact Roofing again.

— Campbell"

Mitch @Impact responded:

"Hi Campbell, Firstly, it was a pleasure to work with you on this project and enjoyed our conversations! Your help managing the project and acting on behalf of the other owners really helped keep the project organised. We are happy with the final product and I look forward to catching up with you in the future :) Have a great year from all of us here at Impact!"

Campbell•27th Dec, 2022•More details, one reply…

98%

"What a great roofing company, I am always a bit skeptical when needing a building trade as you hear so many negative comments where jobs have not gone well. Impact solutions were however brilliant, and the owner Mitch really knows his stuff and how to run a business. Communication was excellent and he actually worked on the job with his team unlike some company owners who just leave it to their workers to complete the work. The estimated time for the job was accurate and he turned up to work on… the job when he said he would.

The prices were not quite the lowest but without doubt offered the best value for money. If you need any roofing work doing I can 100% recommend Mitch and his team at Impact Solutions."

Mitch @Impact responded:

"Hey Jeremy, Thank you for such a positive review and for using us a second time! Happy we were able to work with you again and nice to see the skylights we installed a couple years ago are still performing well. Always enjoy our chats and catching up so please feel free to reach out any time :) From all of us here at Impact, we hope you and your family have a very merry Christmas and a happy new year! :) "

Jeremy•16th Dec, 2022•More details, one reply…

98%

"Huge thanks to Mitch and the team. He's been flat-out, but managed to get to us as we live nearby, and it wasn't a huge job. Really appreciated his great communication (on a weekend) and keeping us up to date with timings. Job well done, so (hopefully) no more leaks!"

Mitch @Impact responded:

"Hi Nathan, Thanks for the positive response! Happy we were able to help resolve this before Christmas and yes, hopefully no more leaks! Enjoy the rest of the year and if you need anything else, get back in contact with us as we will be very happy to help :)"

Nathan•5th Dec, 2022•More details, one reply…

100%

"Fantastic company to deal with, great communication, turned up on time and did a great job. Third time I have used Impact Roofing and I highly recommend Mitch and the team."

Mitch @Impact responded:

"Hi Darryl, Thanks for the review mate! Appreciate you using our services repeatedly and always have great conversations each time we catch up. Enjoy Christmas and have a happy new year!"

Darryl•2nd Dec, 2022•More details, one reply…

100%

"One of the best in the business. They have done a fantastic job with my roof replacement. The guys are very professional and Mitch handled the project very well. Communication is key and Mitch made sure I get daily updates on the project status. I highly recommend them! Thanks Impact Roofing"

Mitch @Impact responded:

"Hi Augusto, Thank you for the great review :) We had a great time replacing your roof and we wish you all the best with your new business ventures! Keep in tocuh! Impact!"

Augusto•25th Oct, 2022•More details, one reply…

95%

"Thoroughly recommend Mitch and the Impact Roofing team for any roofing-related work. They re-roofed our place. They are very hard workers, professional to deal with and very good communicators. Did a high quality job and left the site very clean and tidy. One of the best tradies we have come across."

Mitch @Impact responded:

"Hi Mike, It was a really big project and quite a complicated roof in some areas however the final product came out great! We are very pleased that you enjoyed your experience with us and would love to catch up next time we are in the area! We hope you and your family enjoy the rest of the year and have a merry Christmas! From all of us here at Impact Roofing Solutions "

Mike•13th Sep, 2022•More details, one reply…

100%

"I couldn’t speak more highly of the service I received from Mitch, Quentin and the team at Impact Roofing. Great communication, very responsive and did an absolutely fabulous job. You’re often told when you search online that if something seems too good to be true then it probably is. I was a little worried this would be the case with Impact Roofing because they were so responsive. Having somebody actually turn up to quote was great! They kept me in the loop and took care to tidy up after… themselves each day to minimise disruption. They took the time to make sure the finish was consistent with my villa board and batten ceilings. They project managed everything from scaffolding to painters to electricians, It made my life simple and the job was very smooth! From start to finish these guys were professional, friendly and they did an absolutely quality job. The finished job was better than I could have hoped. Highly recommend their service!"

Mitch @Impact responded:

"Hi Kathy, Thank you for such an awesome review! :) We are extremely proud of Quentins and his abilities. This skylight was a bit more challenging that typical units so we are very pleased with the final product. We are delighted you have enjoyed our service and that we were able to meet all of expectations. From all of us here at Impact Roofing Solutions, thank you for the opportunity to work with you and look forward to working with you again in the future :)"

Kathy•12th Sep, 2022•More details, one reply…

100%

"Can highly recommend Mitch and the team. A very professional team, who quoted a fair price. Big thank you to you guys"

Mitch @Impact responded:

"Thanks for the review Kate :) Happy we were able to help with your roof leak. All the best! Mitch"

Kate•5th Sep, 2022•More details, one reply…

98%

"This is the 3rd time I have used Impact Roofing Solutions. They have just completed a full re roof on my clients property. They came and quoted quickly and the communication was fantastic. They finished the job before schedule which was a huge surprise. We got regular emails and photos on progress. Every job they have done for me has been high quality and no complaints. I would recommend Impact Roofing solutions to anyone."

Mitch @Impact responded:

"Hey Dominic, Thank you for the ongoing work, it is a pleasure to work with you. We hope that your new career path is going well and look forward to continuing to work with you :) Thanks from all of the team here at Impact Roofing Solutions "

Dominic•17th Aug, 2022•More details, one reply…

100%

"Mitch did a great job re-roofing my house some years ago.This time I needed an old leaking skylight replaced and he did it with his usual level of professionalism, good communication and good manners. I highly recommend the whole team at Impact Roofing."

Mitch @Impact responded:

"Hi Dorothea, Nice to have caught up with you some years later after completing your roof replacement project! We hope that the new skylight lets in a nice breeze during the summer and stops any leaks! Nice to see you again and hope to keep in touch :) Mitch, from Impact roofing solutions"

Dorothea•11th Aug, 2022•More details, one reply…

100%

"Mitch and the Impact solutions team have been outstanding. Their business values are clearly centred around customer service. After explaining the options to fix/replace the spouting, they carried out the work to an excellent level promptly. They are leaders in their field, a knowledgeable and trustworthy team who provide a superior customer experience. I couldn’t recemented their services highly enough."

Mitch @Impact responded:

"Hi Jane, Thank you for such a positive review! :) The job was a little bit challenging with the height and hedging however we are happy with the final result! If you need anything else please feel free to contact us anytime as we enjoyed our conversations and would love to work with you again! Thanks from all of us here at Impact :)"

Jane•24th Jul, 2022•More details, one reply…

100%

"Mitch and his team were a dream to work with. So reliable, respectful, polite and steadfast in their work.
I highly recommend them and will use them again if need be.
They responded to my enquiries about leaking water in the hall and kitchen and took quick action to fix these issues. One being a major replacement job.
The issue was at my Mother's house, and as she was not well I needed it done quickly and efficiently, to minimise stress.
I am grateful to this wonderful team and the work… they have done for me."

Mitch @Impact responded:

"Thank you for the kind words and positive review Ruth :) We hope that your mother gets well soon and that you and your lovely family keep warm this winter. Should you need anything in the future please do not hesitate to contact us as we would love to help any way we can! Thanks Ruth, from all of the team here at Impact :)"

Ruth•8th Jul, 2022•More details, one reply…

98%

"Mitch and the team from Impact Roofing did a great job with our home roof replacement and cladding repairs. A top professional job done with professionalism, great communication, and a friendly attitude. Well planned out and executed, We are very pleased with the outcome and would wholeheartedly recommend them."

Mitch @Impact responded:

"Hi Luke, Thanks for the positive review and opportunity to work with you! Definitely one of the larger projects we have completed in recent times however the final product looks great! Can't wait till the rest of the house is painted so we can take some new pictures to add to our portfolio! Let's keep in touch and hope you and your family are keeping warm this winter! Thanks Luke, from all of us here at Impact Roofing Solutions"

Luke•30th Jun, 2022•More details, one reply…

100%

"Mitch and the team carried out repairs to the roof of St.Marys Church in Glen Innes . The work was carried out to a high standard and Mitch gave us good advice on how we should prepare the roof for painting. The team worked quickly and did a great job at a very competitive price. They kept in communication with the Church Property Manager and let him know when they would be on site and how long it would take. They responded promptly when a gutter was recently damaged by a truck and did a very… tidy repair job. Mitch is always recommending the best way to handle a roofing issue and he is excellent in explaining the best and cheapest long term solution. It is a pleasure to use Impact Roofing and we highly recommend them ."

Mitch @Impact responded:

"Thanks for such a detailed review Colin! We are happy that we were able to help out and provide solutions to fit your requirements on this project. Also we would like to thank you for the referrals to your other associates. Word of mouth is extremely important to the longevity of our business and is greatly appreciated! Let's keep in touch! Thanks Colin, from the team at Impact!"

Colin•28th Jun, 2022•More details, one reply…

100%

"Mitch and his team were incredible. We needed a small repair done on our roof while we had scaffolding in place for painting. It was very difficult to find anyone to even look at our job. They came when they said they would and completed the job very quickly given how difficult it is to get supplies at the moment... And how busy they were. Now we can get rid of the scaffolding. Thanks Mitch. Highly recommend your company. "

Mitch @Impact responded:

"Hi Kay, We understand how stressful it can be when you find out you need work done that wasn't expected and on short notice to avoid additional costs from the scaffolding hire. Happy that we were able to get the repair done within the week and help you guys out :) We hope the rest of your project goes smoothly and that you keep safe this winter. All the best from all of us here at Impact Roofing Solutions!"

Kay•11th Jun, 2022•More details, one reply…

100%

"Impact Roofing Solutions Company has been great all the way:
-Extremely professional, they explain what they are doing and you feel you can trust them totally.
-They are fast, efficient and very skilled
-They are tidy, sympathetic on top of all this!"

Mitch @Impact responded:

"Hi Beatrice, Thank you for such an awesome review! The turret style roof window on your roof was very interesting to put new flashings on however the final outcome looked great! Thank you for the opportunity to work with you :) Passe une bonne journée!"

Beatrice•10th Jun, 2022•More details, one reply…

100%

"We had been having leak issues for a while with our commercial property. In the past we have used No Cowboys and came up with 2 previous roofers who "completed" the job but for various reasons the roof re-leakes after several months or ot was difficult to lease with them to get the job done.

Mitch was the only one who asked me to come see him on-site to address the issues and to give an honest opinion on what was the best option for the roof over the next 5years. Although he… said it was a busy time over the next several months he did manage to repair the roof within 2 weeks of meeting which was fantastic!

If you looking for a roofer who actually makes time in their schedule for you and gives you options rather than an invoice then he's your guy."

Mitch @Impact responded:

"Hi Michael, Thank you for such a detailed positive review! We understood that there was a sense of urgency with this project and there is nothing more stressful than water damaging your tenants belongings below. We hope to keep in touch and should you require anything from us in the future, please do not hesitate to contact us anytime ;) Hope you and your family stay safe and warm now heading into the coder months! All the best from all of the team here at Impact!"

Michael•6th Apr, 2022•More details, one reply…

100%

"Our 40+ year old roof was on its last legs and we'd been putting off replacing it not only because of the cost but the difficulty in finding someone reliable and trustworthy. After reaching out to our Property Manager who highly recommended Mitch and his Crew I gave him a call. I was blown-away by his prompt response (after already waiting a week+ for a response from another roofing company). Although he was already very busy, he found a way to make time to meet with me to discuss our… options. He made the whole process so easy, we decided on material, colour and dates in less than half an hour. His efficiency also showed through in the quick turn around from ordering the material and getting it on site, getting the scaffolding up to replacing the roof in a matter of days. Our property looks great, and it was such a relief to have a stress free experience on such a major project for us! Thank you Impact Roofing Solutions, I couldn't recommend you highly enough!"

Mitch @Impact responded:

"Thank you for such a great review! :) It was clear what the project required and we understood that you needed to move quickly before the new tenants arrived. The colour you selected looks very smart for the property and the neighbours also commented the same! We hope that you enjoy the rest of this year and glad we were able to help resolve your water proofing issues. All the best from all of us at Impact roofing solutions :)"

WT•27th Mar, 2022•More details, one reply…

100%

"Couldn't wish for a better outcome..
Delighted with promptness the job was actioned as advised."

Mitch @Impact responded:

"Hey John, We are glad that you are pleased with the final outcome. The roof is a very nice colour and with the repairs completed, that should help keep your roof healthy for a few more years to come! All the best from us here at Impact roofing solutions!"

John•9th Mar, 2022•More details, one reply…

100%

"Mitch and the team were awesome. Great communication and well organised. Very efficient and a great job on my 100sqm roof. They also completed some small building work that was connected to roof replacement. Couldn’t recommend these guys enough."

Mitch @Impact responded:

"Hi Chris, Thank you for the opportunity to work with you. It was a great little job with a few bits and pieces to work with however we are happy with how the project went. Good luck with the remainder of your building project and hope it works out well for you and your family. All the best from the team at Impact!"

Chris•4th Mar, 2022•More details, one reply…

100%

"The communication was great - we only had a small job and were happy to be flexible with timing, and Mitch communicated regularly to let us know when we could expect the job to start. The job was actually done a lot quicker than expected and the price was reduced to suit, which was a great outcome."

Mitch @Impact responded:

"Hi Damian, We are pleased to hear you are happy with the final result :) Sometimes jobs go a little quicker than expected so happy to pass on those savings! All thes best from all of us here at Impact :)"

Damian•20th Feb, 2022•More details, one reply…

98%

"I hired Impact Roofing to re-roof my home and to install new guttering and downpipes. The job was fairly complex as my roof is fairly steep, has close to 20 faces and we were switching from tiles to steel so some extra timber framing was needed.
The end result? Well, if you're looking for hard working, competent, well organised and friendly re-roofing experts you'll find them at Impact Roofing Solutions. Led by Mitchell this is an outstanding team. The quality of the work is first class, the… communication was very good, their organisation around the site impressive and the management of my property/neighbours/subcontracters during the whole process was impressive.

I highly recommend them. First class."

Mitch @Impact responded:

"Hi Robbie, Thank you for all of your positive comments! We have passed your review on to our team and they are extremely proud of there efforts. They have also asked me to pass on their regards as it was a challenging project however they were very happy with the final result. We hope the rest of your projects go smoothly and look forward to hearing from you should you wish to proceed with the skylights in the near future. Thank you both for the opportunity and hope to hear from you soon :) Mitch Impact Roofing Solutions "

Robert•16th Feb, 2022•More details, one reply…

100%

"I had Impact roofing replace my old roof with a new long runners Corrugated iron one.
Mitch was very professional and prompt. His quote was very details and he broke down each items up their respective heading so you know what it is for.

He kept me informed throughout the project on what was going on and whats outstanding with a estimated time it will be done.

Their pricing was also really good as i had 2 other quotes so i knew i where i stood and what was a reasonable price.

I would… recommend these guys to anyone any time of the day...thank you Mitch and the crew, you have a very happy customer here."

Mitch @Impact responded:

"Irshard! What a pleasure it has been to complete this project for you. I hope your rental property renovations go smoothly and that we keep in contact. Ill be thinking about you when Nz are playing Fiji in the world 7s Haha! All the best from all of us here at Impact Roofing Solutions :) "

Irshad•14th Feb, 2022•More details, one reply…

100%

"Mitch and his team are awesome! I had a Garage to re roof which also needed extra framing and purlins added. The previous roofers had laid the roof sheets the wrong way and attached the garage door electrics to the underside of the sheets. It was a huge mess! The Impact Roofing team did a great job fixing all the issues. 10/10 for workmanship and they were so clean and tidy! Very impressed. Thanks Mitch! "

Mitch @Impact responded:

"Hi Laura, Thank you for such a positive review! It was a bit of an interesting job and required a bit of creative thinking. We are glad that you are happy with the final product :) All the best from all of us at the team here at Impact Roofing Solutions!"

Laura•8th Feb, 2022•More details, one reply…

100%

"Working with Mitch and the Impact team has been outstanding. Clearly passionate about customer experience. Communication skills first class. We are stoked with our new roof.
Highly recommended to others."

Mitch @Impact responded:

"Hey Richard, Thank you for your awesome comments! Our mission is to improve the standards of experience within the trade industry and install products to a high standard. I hope you and your family have a great 2022, and keep safe during the pandemic! All the best from us here at Impact Roofing Solutions"

Richard•20th Jan, 2022•More details, one reply…

100%

"Mitch, Brandon and the team at Impact Roofing are outstanding. We had a small addition which needed the roof replaced. From the initial call, quoting provided and flexibility to work around other work taking place, I’d have no hesitation in recommending them. Brandon and the guys, turned up on time ????, were super polite, answered any questions we had and their clean up was superb. Quality workmanship and professional what’s not to love. "

Mitch @Impact responded:

"Hi Kelly, Thank you so much for the fantastic comments about our team and our service. We will show them your review at our next team meeting as they really appreciate the positive feedback! We hope that the rest of your renovations go well and are completed before Christmas :) Have a happy new years and all the best from all of us here at Impact Roofing Solutions"

Kelly•1st Dec, 2021•More details, one reply…

100%

"Mitch and his team are a real delight to work with: friendly, reliable, honest, and fast workers.
Communications from Impact Roofing Solutions are clear and timely, and their quote was a comprehensive and accurate document.
Time frame was ahead of quoted schedule when lock-down-induced delays are disregarded; in fact I had the impression that Impact were really looking after us which is a nice personal touch to the way these guys operate.
What a great company! I would recommend Impact… Roofing Solutions for the job."

Mitch @Impact responded:

"Hi Martin, Thank you for such a positive review! It was a slight spanner in the works going in to lockdown and navigating through supplier delays but in the end we are very happy with the result. I hope that you and your family have a great summer, christmas and a happy new years! Thanks Martin from all of us here at Impact Roofing Solutions!"

Martin•17th Nov, 2021•More details, one reply…

100%

"Excellent service and communication. Fixed a stuff up I made really quickly. Second time we have used Impact Roofing and would highly recommend them!"

Mitch @Impact responded:

"Hi Karen, I am glad we were able to continue working with you for a second time and perhaps next year maybe a third? :D I hope that your kitchen is all ready for you over christmas and that your home gets finished soon! You deserve a decent holiday after all of the building management you have had to do! From all of us here at Impact Roofing Solutions, we hope you have a great summer and hope to hear from you in the new year! :) "

karen•15th Nov, 2021•More details, one reply…

100%

"Having recently bought my first home and discovering the roof needed replacing, I did some research before choosing Impact Roofing Solutions. They displayed extensive knowledge, talked me through all the options, provided a fair quote and were extremely helpful answering all my questions (even the silly ones!)
The team were friendly, professional and kept me informed at all times, completing the physical work in 3 days. All this while carrying out the work under the restraints of a Level 3… lockdown – they followed all the guidelines and made me feel very comfortable.

I’m extremely pleased with the result – my house looks much better! I would hire Impact Roofing Solutions again in a heartbeat – from beginning to end they did a fantastic job!"

Mitch @Impact responded:

"Hey Nicola, Thank you for such a positive review! We were extremely happy we were able to complete this project for you given the current alert level restrictions. All of your questions were very reasonable and we always encourage our clients to ask as many as possible so they understand exactly what is involved in the process. It was a pleasure to work for you on your home and congratulations on the purchase of your new property! You are now part of the impact family and we hope that we keep in touch! All the best from our team here at Impact Roofing Solutions"

Nicola•12th Oct, 2021•More details, one reply…

98%

"It was a huge deluge last night - flooding in West Auckland - and the fact that our home stayed dry and cosy reminded me to post this review. Mitch and the team have changed our lives - after at least 11 years of roof leaks following the total replacement of our old villa roof by another company, multiple expensive attempted fixes by them and ourselves - and getting our hopes up only to have them dashed by yet another leak, FINALLY Impact Roofing fixed it RIGHT, for once and for all. Every… aspect of the replacement of our flattish extension roof was anticipated, planned for and replaced properly.

So grateful. It's so very good to be able to rely on your roof doing it's job. We were at the point where we would have paid pretty much anything - and felt the fee charged was more than reasonable. Sue and Ricky."

Mitch @Impact responded:

"Hi Sue & Ricky, Thank you for such a positive review! I am so glad we were able to help resolve your leak issues and provide confidence for you both. I hope you both and your family are well and keeping safe during this lockdown period. We wish you all the best from all of us here at Impact Roofing Solutions :) "

Sue•31st Aug, 2021•More details, one reply…

100%

"We found Impact Roofing Solutions on the No Cowboys site and we are glad we did. We obtained a number of quotations for a full reroof of our house which involved removing 50 year old asbestos contaminated decramastic tiles and replacing them with long run corrugated iron. Impact Roofing Solutions pipped another company and got the job done in the winter with a minimum of fuss. Mitch is a super-communicator and kept us fully informed with what was happening when and ensuring that we were happy… with the job. I have no hesitation in recommending this company for your roofing job."

Mitch @Impact responded:

"Hi Steve, Thank you very much for your fantastic review! It really means a lot to us and our team. I am glad we managed to get your project done before winter, even though the rain held us up towards the end with the paint work! We hope that you and your family keep warm this winter and if you require anything in the future please reach out to us and we would love to hear from you. All the best from every here at the Impact team! "

Steve•28th Jun, 2021•More details, one reply…

95%

"Very happy to recommend Mitch and his team. Investigated, discovered the source and fixed our roof leak. Professional, very prompt and left everything tidy. "

Mitch @Impact responded:

"Hi Saul, Your leak was a tricky one! However I am glad we managed to find it for you and provide you with a long term solution. Let us know when you are ready to install the skylight into your bathroom. Thanks Saul!"

Saul•16th Jun, 2021•More details, one reply…

100%

"Fantastic service. We had to get our whole roof replaced. We were extremely worried as it was going to be a huge job and we haven’t had the best experiences with people in the building industry in the past. We dealt with Mitch and he was awesome. We found out that our roof had asbestos and Mitch gave us a couple of options to resolve the issue. He always responded to my messages and queries during the project. The team went the extra mile to ensure we were happy. They got the job completed… well within the timeframe we had discussed. We got a few quotes and they were competitively priced as well. I highly recommend their services."

Mitch @Impact responded:

"Hi Joyce, Thank you for this great review! We really enjoyed working on your project and we hope that you and your family are staying warm this winter! All the best from all of us here at Impact Roofing Solutions :)"

Joyce•6th Jun, 2021•More details, one reply…

100%

"I wholeheartedly recommend Impact Roofing. Mitch responded to my request for advice promptly. After explaining the options a decision was made and the work was carried out in a timely manner. Mitch and his team were highly professional. "

Mitch @Impact responded:

"Hi Helga, I am so glad we were able to identify the cause of your leak and resolve it right before winter! If you need anything in the future, please do give us a call as we would love to keep in touch and hear from you again! Keep warm and enjoy the rest of your year :)"

Helga •28th May, 2021•More details, one reply…

100%

"I engaged Impact Roofing Solutions to check if my roof needed any repairs (because I had scaffolding set-up for a house paint). Mitch visited the day after I contacted him and he gave me a full overview of what needing doing, which we discussed against available budget. We decided on partial roof replacement and general repairs. I was very happy about the process used to decide what was in and out of scope, and the advice received. Mitch and his crew did an excellent job, with timely… communication before and during the work, and full clean-up at the end. Mitch liaised with the painter and scaffolders to project manage the work seamlessly and without drama. I will definitely use Mitch and Impact Roofing Solutions for some future garage work. Thanks Mitch."

Mitch @Impact responded:

"Hi John, Thank you for such a positive review! Often we are contracted in last minute for unexpected roofing repairs and understand it can be a bit of a curve ball for the entire project. I am glad we were able to come up with a solution that worked for you and we are very pleased with the end result. We hope that the remainder of your renovations go smoothly and happy we were a part of it. If you need anything in the future, please reach out as we are always happy to help. All the best John! From all of here at Impact Roofing Solutions "

John•19th May, 2021•More details, one reply…

100%

"We invited Impact Roofing to quote to re roof 6 commercial factories on the Shore.
They did an amazing job, always advising what was to be done each week.The job was completed in the time frame given and kept to the Quote. At all times Mitchell and his team kept the premises and driveway tidy with minimum disruption to the tenants, who still needed to operate their businesses whilst the roof was being replaced.
Mitchel & his team excelled themselves and all Owners and Tenants were… extremely happy with how smoothly all aspects of the job went and how easy it was to work with Mitchell.

Thanks from us all Mitchell, for a job well done, you are a star."

Mitch @Impact responded:

"Hi Liz, It was an absolute pleasure to work with you and to carry out such a large scale project. It was a real learning experience for myself and our team and we all walked away feeling extremely proud of the result. Communicating with all the tenants was challenging at times with lots of moving parts however this is an area of the business we enjoy doing and feel we built great relationships with all the tenants. Also thank you to as well Liz as we know you had to deal with 8 other owners which is no easy task and we understand behind the scenes you did a lot of work communicating correspondence between both parties so a huge thank you to you! We couldn't have done it without you :) We hope to work with you more in the future and that we keep in contact. Thank you and the other owners for the opportunity and we wish you all the best, from all of the team here at Impact! "

Liz•16th May, 2021•More details, one reply…

100%

"If you're looking to get some roofing work done, I'd highly recommend you call Mitch for a chat.
I recently had my roof redone and after speaking with a few different companies Impact Roofing was the easy choice. From the first conversation right to the end, Mitch was a great communicator, was highly customer focused and flexible when things didn't go to plan. While the job was being completed his team were all great to deal with and hard working.
As with any job there were a couple of… small issues along the way, however Mitch was onto them quickly and put things right. No hesitation in recommending Mitch and the team."

Mitch @Impact responded:

"Hey Logan, Firstly, thank you for such a great review! We shall pass your comments on to our team as they really value when their work is acknowledged. A few small bumps on the way as with all projects however I am glad we were able to resolve them all! We hope the remainder of your home renovations go smoothly and we are even more excited for you and your partner to enter a new chapter of your lives with the birth of your first child. We consider you a part of the impact family now and hope that we keep in contact :). All the very best to you are your family from all of us here at Impact! "

Logan•15th May, 2021•More details, one reply…

98%

"Mitch and the team were fantastic. So easy to deal with for redoing our roof. They were quick and efficient and good value. Would absolutely recommend using them for your roofing needs."

Mitch @Impact responded:

"Hi Gareth, Thank you for your review, it is always greatly appreciated. I am glad we could be a part of your home renovations and look forward to coming back to help with them in the furture!"

Gareth•5th Apr, 2021•More details, one reply…

100%

"Mitch and his team made the whole job much easier than I expected. Not only did they have to replace my tiled roof with colour steel but there was also building repairs and painting to be done. Mitch coordinated everything so that it all ran smoothly. I am particularly appreciative of the way in which Mitch checked on the all the work and kept me fully informed of what was happening and when. All the team were helpful and a pleasure to have on site. An excellent job in every way."

Mitch @Impact responded:

"Hey Martine, What a pleasure this was seeing the final product. This has got to be one of the best finished looking roofs we have ever done. The perm green look looks great on the 45 degree pitch with the barge boards and fasicas to match. Thank you for being so polite and it was a real pleasure to work with you :) If you ever need anything Martine please do not hesitate to call us in the future, Thank you from all of us here at Impact Roofing Solutions. Mitch"

Martine•22nd Mar, 2021•More details, one reply…

100%

"We have received a number of quotes where we had to wait for a six week lead-in time before anything could possibly be done. Mitch was amazing. He turned up 3 hours after we phoned him. Written quote was provided in the evening. Impact Roofing has their own qualified builders to replace timber frames where applicable and so we didn't have to organise a builder. My wife is due to give birth around the end of March. Mitch offered to reorganise other jobs and got our roof replaced the following… week. Yes the whole process of getting a quote, ordering and delivering of materials, scaffolding and reroofing only took 10 days. Mitch has excellent communication skills. His workers are very polite and professional. They cleaned up the site every single day. The price is very competitive and the workmanship is excellent. Impact Roofing Solutions is a one stop shop. You want your roof to be replaced by qualified builders, not just any roofers."

Mitch @Impact responded:

"Hey Tommy, Thank you for such an awesome review! I am glad that we could help you guys resolve your roof leak issues before your newborn is due. We love the colour of the new roof with your home, a very good colour scheme you guys have created. We hope your new born's birth goes well and that your wife is well looked after. All the best for you and your new family from all of here at the Impact team :) Mitch"

Tommy•17th Mar, 2021•More details, one reply…

100%

"We had a leak in our roof at home that had been an issue for some time and other roofing companies came over and put our job into the 'to hard basket'. We approached Impact Roofing who was doing some work for an acquaintance and their communication was efficient, they did a thorough investigation, located the issue and got it fixed within a good time frame. Also the price was competitive. Highly recommended for anyone who wants a professional job in a timely manner. "

Mitch @Impact responded:

"Hi Nic, Thank you for such a great review! I am glad we were able to solve your leak and just in time before the winter months. If you and your family have any further issues please reach out as we are more than happy to help in any way we can. All the best from us here at the Impact team!"

Nic•3rd Mar, 2021•More details, one reply…

100%

"Mitch and his team at Impact Roofing Solutions have done a fantastic job on replacing our roof and installing skylights. They are efficient, professional and it was great how they cleaned up at the end of each work day. Mitch is an excellent communicator, letting us know what was happening and when. I can't recommend them highly enough."

Mitch @Impact responded:

"Hey Lexie, It was an absolute pleasure to work with you. You are really easy going, flexible and open, all of these qualities help make the entire project really enjoyable for all of us and our sub contractors on site. The skylights that you suggested we install definitely open up the lighting in your home and brighten up all of your fabulous art work you have on display. If we had the opportunity to work with you again we would not hesitate to jump at the opportunity. From all of us here at Impact, have a very Merry Christmas and we hope to keep in touch in the New year. Thanks Lexie! Mitch & the team at Impact"

Lexie•21st Dec, 2020•More details, one reply…

100%

"Mitch and his team at Impact Roofing provided a a very Professional Job. Mitch is an excellent at communication and kept us informed of progress and timelines . I would highly recommend Mitch and his team at Impact Roofing . He was very Tidy and provided a quality solution and within the Budget quoted. a Five Star Quality and professional Job. I was impressed how he communicated with the Team Members on site and provided them with guidance and encouragement and showed great Leadership. I… would definately use Mitch of Impact Roofing again."

Mitch @Impact responded:

"Hi Phillip, Thanks for your awesome review! I am glad we were able to help you with your project renovations. What really impressed us about you Phillip is that even though you were selling your home you wanted everything to be done up to a high standard and to ensure the house was in top condition for the new owners. It is very pleasing to see someone take pride in the sale of their home and wish more people followed suit. I am happy we had the opportunity to be apart of that process. All the best for your future lifestyle block and all of us here at Impact hope you enjoy your new home. Thanks from all us Phillip Mitch"

Philip•2nd Dec, 2020•More details, one reply…

95%

"Really good communication from these guys and job well done. Good quote, highlighting and accounting for where extra costs may appear (old house needed some building work that could only be properly assessed once the roof came off). The job took a while to do but that was as per arrangement. Really happy with the whole process."

Mitch @Impact responded:

"Hey Stephen & Sandra, Thank you for your guys review. Your job was very technical and took a bit of thinking but we love to take on a challenge! We are happy that you guys are pleased with the entire process and final product. We have contacted our builder and he will get in contact with you guys shortly to discuss the other projects you wish to have done around your home. If you guys ever need anything in the future, please give us a call as we would love to hear from you both :) We hope you enjoy the rest of the year and have a great summer! From all of here at Impact Roofing Solutions have a great New years "

Stephen•25th Nov, 2020•More details, one reply…

100%

"Impact roofing are excellent and kept us informed regarding the status of our job. The job was carried out with great professionalism. Thanks Mitch for being there for us and caring about our situation. Happy to recommend you guys."

Mitch responded:

"Hey Michelle & Bernard, The job was quite complex and had lots of details but we enjoyed the challenge and are pleased with the final product. We will definitely miss your two wee dogs on site as they were super playful and friendly. We are glad we could help resolve things for you both :) Thanks from all of as at the Impact team, we hope you enjoy the rest of the year"

Michelle•10th Nov, 2020•More details, one reply…

100%

"I can't speak highly enough about Mitch and his team at Impact Roofing. Mitch has built a great business model based on excellent communication and delivering on what he has promised. He kept me up to date with everything that was happening through the whole process from quote to completion. We ended up with a quality new roof with a minimum of disruption to running our house. I have no hesitation in recommending Impact Roofing to anyone out there. Thanks Mitch!"

Mitch responded:

"Gidday Ross, What an absolute pleasure to work with you mate. It was really nice to work with someone ho enjoys a bit of DIY and could follow the process we were completing. Myself and the team would not hesitate to come back and work with you again. We will defiantly keep in touch and look forward to catching up again over summer. Enjoy the rest of the year mate and keep in touch! Thanks from all of us at the Impact team !"

Ross•29th Sep, 2020•More details, one reply…

100%

"These guys were fantastic, we contacted 3 companies and Mitch replied the same day, the other two well one took a week and the other we never heard from.
Mitch and his team were beyond awesome, they quoted and did a thorough inspection to ensure they quoted correctly on our difficult roof replacement, Mitch ensured that all the correct flashings were ordered right and everything needed was organised before the roof came off.
The job itself was smooth and Mitch kept us in the loop the entire… time he asked us to inspect it and he made absolutely sure we were happy before he signed off on the job.

Impact Roofing has high standards in their work, their team and all in and done at a very reasonable price.

we could not be happier."

Mitch @Impact responded:

"Hi Bret, Thank you for your awesome review! We are thankful for the opportunity you provided us, we are pleased you enjoyed our experience and hope to work with you again in the future. Enjoy the rest of the year from all of us at Impact Roofing solutions :)"

Bret •29th Sep, 2020•More details, one reply…

100%

"Great communication from the outset from Mitch and I was kept constantly informed as things progressed.
The roofing replacement happened with minimal disruption in a friendly and professional manner and they cleaned up well after the job was complete.
I'd recommend them to anyone looking for roofing work.
"

Mitch @Impact responded:

"Hey Jo, We really enjoyed working with you and loved seeing how excited your dog Alby was each day. All of us felt really positive about showing up everyday and glad we got the opportunity to work with you. Thanks from all of the team here at Impact and hope you enjoy the rest of your year :) "

Jo•28th Sep, 2020•More details, one reply…

90%

"Jordon and Brandon were very professional in their work ethics. They communicated with me when they needed.
However, they did break the spouting and didn't inform me that it had been broken. not to much of an issue as i am thinking of replacing it."

Mitch @Impact responded:

"Hi Bruce, Fantastic to hear our team are acting professional and carrying out great work, they will be glad to hear this positive feedback. Our apologies for the spouting Bruce, we weren't aware that it was broken. Occasionally these things do happen however we pride ourselves on ensuring we leave the job better than how we found it. We will follow up with you and return to repair that for you Bruce. In the mean time we hope you are pleased with the final result and we will be in touch shortly. Thanks from all of us at Impact Roofing Solutions. "

Bruce•21st Sep, 2020•More details, one reply…

98%

"Mitch and his team did an awesome job of replacing the roof on our house. Communication was excellent prior, during and after the job. The team turned up when they said they would and they worked hard throughout the whole time that they were on site. End result was a fantastic job with the site cleaned up nicely. I would absolutely recommend Impact Roofing Solutions to carry out your roofing needs. "

Mitch @Impact responded:

"Hi Craig, We really like to focus on our communication from start to finish and leave the property spotless so that our clients feel secure through out the entire project. It is really great to hear we were able to meet your expectations and that you are pleased with the project as a whole. Thanks for the opportunity Craig and we look forward to passing on our service to the next client. All the best from all of us here at Impact Roofing Solutions"

Craig•1st Sep, 2020•More details, one reply…

100%

"These guys were fantastic. Turned up on time, very professional and did an awesome job of our new roof."

Mitch @Impact responded:

"Hi Kelvin, Thank you for the opportunity to work with you on your project, we are glad to hear you enjoyed working with us. We hope you and your family enjoy the rest of the year and look forward to working with you again. Mitch"

Kelvin•26th Aug, 2020•More details, one reply…

100%

"What can I say - Mitchell you and your team were amazing! Super fast response to initial enquiry. Straight-up honest opinion. Great competitive quote. Amazing work ethic. Was kept informed every step of the way, answering all my annoying questions happily. We had a short time frame as were listing the house shortly and Mitchell made every effort to get everything done on time (not easy in an Auckland winter) and made it! Beautiful shiny new roof ! We are so happy and thank you once again so… much!"

Mitch @Impact responded:

"Hi Keren, Your response is fantastic! We appreciate what you have written and I have relayed it to our team. It was a bit touch and go with the weather and the sale dead line but in the end we got it completed just in time! If you guys ever need anything from us we would love to work with you guys again in the future. Good Luck with the sale of your home and finding a new one for your family. Thank you from all of us at the Impact Team!"

Keren•25th Aug, 2020•More details, one reply…

100%

"Workmanship was excellent, communication from the project manager was top notch on time and honest at each stage of the work. Work team members coordinated well with the client as well, and kept interruption to daily life to a minimum until the the job was completed well according to plan. So glad you guys were referred to us by one your clients, you have given our old house a new lease of life with a shiny new roof to keep us dry this winter. Giving you, your team a big thumbs up for a job… well done."

Mitch @Impact responded:

"Hi Jackie, It is really warming for us to hear our clients have referred us on to their friends and family. Your house was quite large, hard work and had a few tricky sections, everything that challenges us we enjoy. We are very happy that you are pleased with the final product and our service we could deliver to you. If you need anything in the future please get in contact we will be happy to pick up anytime you call :) Thank you from all of us here at Impact Roofing Solutions"

Jackie•14th Aug, 2020•More details, one reply…

100%

"Al On time. Left job clean good price"

Mitch @Impact responded:

"Hi Phil, Thanks for working with us mate, we enjoyed your positive nature and get it done attitude. We will definitely be happy to take care of any roofing work you need in the future mate. Cheers Phil! Mitch"

Phil•5th Aug, 2020•More details, one reply…

98%

"Lucky for us we saw Mitch and his team working on our neighbour’s roof post COVID-19.

Mitch was prompt coming around to quote our roof of the house including our carport.

Mitch is professional and easy to communicate with. His team provide a great service and they like dogs if you own any.

The job was swift and efficient, including the scaffolding team. They clean up well after themselves. We’re happy with our roof and the look and the quality is great.

We would recommend… the Impact Roofing Solutions team to anyone."

Mitch @Impact responded:

"Hi Flo, We definitely enjoy having a site dog around! Thank you for your awesome response and we are glad you enjoyed your experience with us! All the best for the future and hope you enjoy the rest of the year!"

Flo•27th Jun, 2020•More details, one reply…

100%

"Clear communication and very efficient. Kept us up to date with quotes and checked if we were happy with the cost. The work was excellent and they cleaned up afterwards. Definitely recommend!!
"

Mitch @Impact responded:

"Hi Cheryl, Thank you guys for the positive review! We are glad you enjoyed working with us. We would also like to thank you for providing us with the opportunity to be successful quoting other work for you guys and your associates. If you guys need any thing in the future please give me a call anytime, we will be more than happy to help in any way we can! Thanks from all of us at the Impact Team!"

cheryl•23rd Jun, 2020•More details, one reply…

100%

"Mitch’s communication was excellent from the get go. Prior to meeting Mitch, we didn’t have much luck with the first two roofers that came to our home, the first had poor communication and the second never came back with the quote. Then Mitch called me, he came to visit that afternoon and we got the quote the next day. He was busy but because our job wasn’t too big he managed to fit us in, he also came up with solutions to help fix a problem. Mitch and his team work well together. Mitch… was reliable, had great communication skills and he took pride in his work. We will definitely use Impact Roofing in the future and recommend Mitch to friends and family.

Matt & Rach - Pt Chevalier"

Mitch @Impact responded:

"Hi Matt, Thanks for the opportunity to work with you mate, we are glad we could get the job completed in time before the sale of your home. Also we were contacted by an associate of yours who said you highly recommended us. This really means a lot to us and we greatly appreciative. If you need anything in the future please do give us a call, we would only be to happy to help mate! Good luck with your new home hunting and hope things work out for you and your partner. Cheers Matt Mitch"

Matt•19th Jun, 2020•More details, one reply…

100%

"My partner and I had the pleasure of contracting Mitch and the Impact team to re-roof our first home. Mitch made this a stress free process due to his great communication and honest nature. Highly recommend the Impact Roofing Solutions team to anyone requiring work done. "

Mitch responded:

"Hey Thomas, Thanks for leaving us an awesome review. I am glad you guys had a stress free process and it is always nice hear this type of positive feed back. I hope you guys enjoy your new roof and your new home. All the best mate! Thanks Mitch"

Thomas•13th Jun, 2020•More details, one reply…

100%

"Mitch is an exceptionally professional (and thoroughly sincere and nice) person who made sure we were informed each step of the way and kept in touch even when we knew our re-roof would be delayed due to COVID-19. My husband and I have enjoyed having contact with Mitch very much. I would (and already have) recommend him to anyone having difficulties with their roof. Excellent service and value. "

Mitch responded:

"Dear Pip & Mike, I really enjoyed having the opportunity to carry out your project. We did have to extend the job out because of lock down however, I was happy we could get replace your roof before the winter! I appreciate you guys referring us to your family, it means a lot to us. If you ever need anything I am just a phone call away. I hope you guys keep safe and look forward to seeing you guys in the future. All the very best. Mitch"

Pip•12th Jun, 2020•More details, one reply…

100%

"Excellent service at a fair price, many tricky bits on my roof but the guys did an excellent job. Roof looks great and I would definitely recommend Mitch and his team"

Mitch responded:

"Hi Kate, Your roof was a bit of a tricky one but we enjoyed the challenge! I felt the colour option you decided to go with really made a great impact on the overall look of your home. I know you have a few other things you would like to get done around the place so if you ever need a number of some one, I am more than happy to help point you in the right direction. Thanks Kate for everything and hope you guys stay safe! "

Katie•12th Jun, 2020•More details, one reply…

Impact Roofing Solutions Ltd / Roofing in Onehunga