Name: Impact Roofing Solutions Ltd
Telephone: 0223974997
Rating: 99

Ratings

100%

"We had been having leak issues for a while with our commercial property. In the past we have used No Cowboys and came up with 2 previous roofers who "completed" the job but for various reasons the roof re-leakes after several months or ot was difficult to lease with them to get the job done.
Mitch was the only one who asked me to come see him on-site to address the issues and to give an honest opinion on what was the best option for the roof over the next 5years. Although he… said it was a busy time over the next several months he did manage to repair the roof within 2 weeks of meeting which was fantastic!

If you looking for a roofer who actually makes time in their schedule for you and gives you options rather than an invoice then he's your guy."
Mitch @Impact responded:
"Hi Michael, Thank you for such a detailed positive review! We understood that there was a sense of urgency with this project and there is nothing more stressful than water damaging your tenants belongings below. We hope to keep in touch and should you require anything from us in the future, please do not hesitate to contact us anytime ;) Hope you and your family stay safe and warm now heading into the coder months! All the best from all of the team here at Impact!"
Rating by: Michael | Rating posted: 6th Apr | Contact: Mitch | Job date: Apr, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michael•6th Apr•More details, one reply…
100%

"Our 40+ year old roof was on its last legs and we'd been putting off replacing it not only because of the cost but the difficulty in finding someone reliable and trustworthy. After reaching out to our Property Manager who highly recommended Mitch and his Crew I gave him a call. I was blown-away by his prompt response (after already waiting a week+ for a response from another roofing company). Although he was already very busy, he found a way to make time to meet with me to discuss our… options. He made the whole process so easy, we decided on material, colour and dates in less than half an hour. His efficiency also showed through in the quick turn around from ordering the material and getting it on site, getting the scaffolding up to replacing the roof in a matter of days. Our property looks great, and it was such a relief to have a stress free experience on such a major project for us! Thank you Impact Roofing Solutions, I couldn't recommend you highly enough!"
Mitch @Impact responded:
"Thank you for such a great review! :) It was clear what the project required and we understood that you needed to move quickly before the new tenants arrived. The colour you selected looks very smart for the property and the neighbours also commented the same! We hope that you enjoy the rest of this year and glad we were able to help resolve your water proofing issues. All the best from all of us at Impact roofing solutions :)"
Rating by: WT | Rating posted: 27th Mar | Contact: Impact Roofing Solutions | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
WT•27th Mar•More details, one reply…
100%

"Couldn't wish for a better outcome..
Delighted with promptness the job was actioned as advised."
Mitch @Impact responded:
"Hey John, We are glad that you are pleased with the final outcome. The roof is a very nice colour and with the repairs completed, that should help keep your roof healthy for a few more years to come! All the best from us here at Impact roofing solutions!"
Rating by: John | Rating posted: 9th Mar | Contact: Mitchell | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•9th Mar•More details, one reply…
100%

"Mitch and the team were awesome. Great communication and well organised. Very efficient and a great job on my 100sqm roof. They also completed some small building work that was connected to roof replacement. Couldn’t recommend these guys enough."
Mitch @Impact responded:
"Hi Chris, Thank you for the opportunity to work with you. It was a great little job with a few bits and pieces to work with however we are happy with how the project went. Good luck with the remainder of your building project and hope it works out well for you and your family. All the best from the team at Impact!"
Rating by: Chris | Rating posted: 4th Mar | Contact: Mitch | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chris•4th Mar•More details, one reply…
100%

"The communication was great - we only had a small job and were happy to be flexible with timing, and Mitch communicated regularly to let us know when we could expect the job to start. The job was actually done a lot quicker than expected and the price was reduced to suit, which was a great outcome."
Mitch @Impact responded:
"Hi Damian, We are pleased to hear you are happy with the final result :) Sometimes jobs go a little quicker than expected so happy to pass on those savings! All thes best from all of us here at Impact :)"
Rating by: Damian | Rating posted: 20th Feb | Contact: Mitch | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Damian•20th Feb•More details, one reply…
98%

"I hired Impact Roofing to re-roof my home and to install new guttering and downpipes. The job was fairly complex as my roof is fairly steep, has close to 20 faces and we were switching from tiles to steel so some extra timber framing was needed.
The end result? Well, if you're looking for hard working, competent, well organised and friendly re-roofing experts you'll find them at Impact Roofing Solutions. Led by Mitchell this is an outstanding team. The quality of the work is first class, the… communication was very good, their organisation around the site impressive and the management of my property/neighbours/subcontracters during the whole process was impressive.

I highly recommend them. First class."
Mitch @Impact responded:
"Hi Robbie, Thank you for all of your positive comments! We have passed your review on to our team and they are extremely proud of there efforts. They have also asked me to pass on their regards as it was a challenging project however they were very happy with the final result. We hope the rest of your projects go smoothly and look forward to hearing from you should you wish to proceed with the skylights in the near future. Thank you both for the opportunity and hope to hear from you soon :) Mitch Impact Roofing Solutions "
Rating by: Robert | Rating posted: 16th Feb | Contact: Mitchell La'ulu | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Robert•16th Feb•More details, one reply…
100%

"I had Impact roofing replace my old roof with a new long runners Corrugated iron one.
Mitch was very professional and prompt. His quote was very details and he broke down each items up their respective heading so you know what it is for.
He kept me informed throughout the project on what was going on and whats outstanding with a estimated time it will be done.
Their pricing was also really good as i had 2 other quotes so i knew i where i stood and what was a reasonable price.
I would… recommend these guys to anyone any time of the day...thank you Mitch and the crew, you have a very happy customer here."
Mitch @Impact responded:
"Irshard! What a pleasure it has been to complete this project for you. I hope your rental property renovations go smoothly and that we keep in contact. Ill be thinking about you when Nz are playing Fiji in the world 7s Haha! All the best from all of us here at Impact Roofing Solutions :) "
Rating by: Irshad | Rating posted: 14th Feb | Contact: Mitch | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Irshad•14th Feb•More details, one reply…
100%

"Mitch and his team are awesome! I had a Garage to re roof which also needed extra framing and purlins added. The previous roofers had laid the roof sheets the wrong way and attached the garage door electrics to the underside of the sheets. It was a huge mess! The Impact Roofing team did a great job fixing all the issues. 10/10 for workmanship and they were so clean and tidy! Very impressed. Thanks Mitch! "
Mitch @Impact responded:
"Hi Laura, Thank you for such a positive review! It was a bit of an interesting job and required a bit of creative thinking. We are glad that you are happy with the final product :) All the best from all of us at the team here at Impact Roofing Solutions!"
Rating by: Laura | Rating posted: 8th Feb | Contact: Mitch | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Laura•8th Feb•More details, one reply…
100%

"Working with Mitch and the Impact team has been outstanding. Clearly passionate about customer experience. Communication skills first class. We are stoked with our new roof.
Highly recommended to others."
Mitch @Impact responded:
"Hey Richard, Thank you for your awesome comments! Our mission is to improve the standards of experience within the trade industry and install products to a high standard. I hope you and your family have a great 2022, and keep safe during the pandemic! All the best from us here at Impact Roofing Solutions"
Rating by: Richard | Rating posted: 20th Jan | Contact: Impact Roofing (Mitch and team) | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Richard•20th Jan•More details, one reply…
100%

"Mitch, Brandon and the team at Impact Roofing are outstanding. We had a small addition which needed the roof replaced. From the initial call, quoting provided and flexibility to work around other work taking place, I’d have no hesitation in recommending them. Brandon and the guys, turned up on time ????, were super polite, answered any questions we had and their clean up was superb. Quality workmanship and professional what’s not to love. "
Mitch @Impact responded:
"Hi Kelly, Thank you so much for the fantastic comments about our team and our service. We will show them your review at our next team meeting as they really appreciate the positive feedback! We hope that the rest of your renovations go well and are completed before Christmas :) Have a happy new years and all the best from all of us here at Impact Roofing Solutions"
Rating by: Kelly | Rating posted: 1st Dec, 2021 | Contact: Mitch and Brandon | Job date: Nov, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kelly•1st Dec, 2021•More details, one reply…
100%

"Mitch and his team are a real delight to work with: friendly, reliable, honest, and fast workers.
Communications from Impact Roofing Solutions are clear and timely, and their quote was a comprehensive and accurate document.
Time frame was ahead of quoted schedule when lock-down-induced delays are disregarded; in fact I had the impression that Impact were really looking after us which is a nice personal touch to the way these guys operate.
What a great company! I would recommend Impact… Roofing Solutions for the job."
Mitch @Impact responded:
"Hi Martin, Thank you for such a positive review! It was a slight spanner in the works going in to lockdown and navigating through supplier delays but in the end we are very happy with the result. I hope that you and your family have a great summer, christmas and a happy new years! Thanks Martin from all of us here at Impact Roofing Solutions!"
Rating by: Martin | Rating posted: 17th Nov, 2021 | Contact: Mitchell Laulu | Job date: Nov, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Martin•17th Nov, 2021•More details, one reply…
100%

"Excellent service and communication. Fixed a stuff up I made really quickly. Second time we have used Impact Roofing and would highly recommend them!"
Mitch @Impact responded:
"Hi Karen, I am glad we were able to continue working with you for a second time and perhaps next year maybe a third? :D I hope that your kitchen is all ready for you over christmas and that your home gets finished soon! You deserve a decent holiday after all of the building management you have had to do! From all of us here at Impact Roofing Solutions, we hope you have a great summer and hope to hear from you in the new year! :) "
Rating by: karen | Rating posted: 15th Nov, 2021 | Contact: Mitch | Job date: Nov, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
karen•15th Nov, 2021•More details, one reply…
100%

"Having recently bought my first home and discovering the roof needed replacing, I did some research before choosing Impact Roofing Solutions. They displayed extensive knowledge, talked me through all the options, provided a fair quote and were extremely helpful answering all my questions (even the silly ones!)
The team were friendly, professional and kept me informed at all times, completing the physical work in 3 days. All this while carrying out the work under the restraints of a Level 3… lockdown – they followed all the guidelines and made me feel very comfortable.

I’m extremely pleased with the result – my house looks much better! I would hire Impact Roofing Solutions again in a heartbeat – from beginning to end they did a fantastic job!"
Mitch @Impact responded:
"Hey Nicola, Thank you for such a positive review! We were extremely happy we were able to complete this project for you given the current alert level restrictions. All of your questions were very reasonable and we always encourage our clients to ask as many as possible so they understand exactly what is involved in the process. It was a pleasure to work for you on your home and congratulations on the purchase of your new property! You are now part of the impact family and we hope that we keep in touch! All the best from our team here at Impact Roofing Solutions"
Rating by: Nicola | Rating posted: 12th Oct, 2021 | Contact: Mitchell Laulu | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nicola•12th Oct, 2021•More details, one reply…
100%

"We have had Mitch and his team at Impact Roofing Solutions replace our carport roof and internal spouting. We cannot speak highly enough of this company and have been so grateful for Mitch’s prompt attention to our roofing issue and impressed by his professional approach and follow-up under difficult circumstances.
We would have no hesitation in using Impact Roofing should we have a need in the future and highly recommend their services. A huge thanks Mitch!
"
Rating by: Pam | Rating posted: 28th Sep, 2021 | Contact: Mitch La'ulu | Job date: Jun, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pam•28th Sep, 2021•More details…
98%

"It was a huge deluge last night - flooding in West Auckland - and the fact that our home stayed dry and cosy reminded me to post this review. Mitch and the team have changed our lives - after at least 11 years of roof leaks following the total replacement of our old villa roof by another company, multiple expensive attempted fixes by them and ourselves - and getting our hopes up only to have them dashed by yet another leak, FINALLY Impact Roofing fixed it RIGHT, for once and for all. Every… aspect of the replacement of our flattish extension roof was anticipated, planned for and replaced properly.

So grateful. It's so very good to be able to rely on your roof doing it's job. We were at the point where we would have paid pretty much anything - and felt the fee charged was more than reasonable. Sue and Ricky."
Mitch @Impact responded:
"Hi Sue & Ricky, Thank you for such a positive review! I am so glad we were able to help resolve your leak issues and provide confidence for you both. I hope you both and your family are well and keeping safe during this lockdown period. We wish you all the best from all of us here at Impact Roofing Solutions :) "
Rating by: Sue | Rating posted: 31st Aug, 2021 | Contact: Mitch La'ulu | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Sue•31st Aug, 2021•More details, one reply…
100%

"We found Impact Roofing Solutions on the No Cowboys site and we are glad we did. We obtained a number of quotations for a full reroof of our house which involved removing 50 year old asbestos contaminated decramastic tiles and replacing them with long run corrugated iron. Impact Roofing Solutions pipped another company and got the job done in the winter with a minimum of fuss. Mitch is a super-communicator and kept us fully informed with what was happening when and ensuring that we were happy… with the job. I have no hesitation in recommending this company for your roofing job."
Mitch @Impact responded:
"Hi Steve, Thank you very much for your fantastic review! It really means a lot to us and our team. I am glad we managed to get your project done before winter, even though the rain held us up towards the end with the paint work! We hope that you and your family keep warm this winter and if you require anything in the future please reach out to us and we would love to hear from you. All the best from every here at the Impact team! "
Rating by: Steve | Rating posted: 28th Jun, 2021 | Contact: Mitchell La'ulu | Job date: Jun, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Steve•28th Jun, 2021•More details, one reply…
95%

"Very happy to recommend Mitch and his team. Investigated, discovered the source and fixed our roof leak. Professional, very prompt and left everything tidy. "
Mitch @Impact responded:
"Hi Saul, Your leak was a tricky one! However I am glad we managed to find it for you and provide you with a long term solution. Let us know when you are ready to install the skylight into your bathroom. Thanks Saul!"
Rating by: Saul | Rating posted: 16th Jun, 2021 | Contact: Mitch and Brandon | Job date: Jun, 2021
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Saul•16th Jun, 2021•More details, one reply…
100%

"Fantastic service. We had to get our whole roof replaced. We were extremely worried as it was going to be a huge job and we haven’t had the best experiences with people in the building industry in the past. We dealt with Mitch and he was awesome. We found out that our roof had asbestos and Mitch gave us a couple of options to resolve the issue. He always responded to my messages and queries during the project. The team went the extra mile to ensure we were happy. They got the job completed… well within the timeframe we had discussed. We got a few quotes and they were competitively priced as well. I highly recommend their services."
Mitch @Impact responded:
"Hi Joyce, Thank you for this great review! We really enjoyed working on your project and we hope that you and your family are staying warm this winter! All the best from all of us here at Impact Roofing Solutions :)"
Rating by: Joyce | Rating posted: 6th Jun, 2021 | Contact: Mitch Laulu | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Joyce•6th Jun, 2021•More details, one reply…
100%

"I wholeheartedly recommend Impact Roofing. Mitch responded to my request for advice promptly. After explaining the options a decision was made and the work was carried out in a timely manner. Mitch and his team were highly professional. "
Mitch @Impact responded:
"Hi Helga, I am so glad we were able to identify the cause of your leak and resolve it right before winter! If you need anything in the future, please do give us a call as we would love to keep in touch and hear from you again! Keep warm and enjoy the rest of your year :)"
Rating by: Helga | Rating posted: 28th May, 2021 | Contact: Mitch | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Helga •28th May, 2021•More details, one reply…
100%

"I engaged Impact Roofing Solutions to check if my roof needed any repairs (because I had scaffolding set-up for a house paint). Mitch visited the day after I contacted him and he gave me a full overview of what needing doing, which we discussed against available budget. We decided on partial roof replacement and general repairs. I was very happy about the process used to decide what was in and out of scope, and the advice received. Mitch and his crew did an excellent job, with timely… communication before and during the work, and full clean-up at the end. Mitch liaised with the painter and scaffolders to project manage the work seamlessly and without drama. I will definitely use Mitch and Impact Roofing Solutions for some future garage work. Thanks Mitch."
Mitch @Impact responded:
"Hi John, Thank you for such a positive review! Often we are contracted in last minute for unexpected roofing repairs and understand it can be a bit of a curve ball for the entire project. I am glad we were able to come up with a solution that worked for you and we are very pleased with the end result. We hope that the remainder of your renovations go smoothly and happy we were a part of it. If you need anything in the future, please reach out as we are always happy to help. All the best John! From all of here at Impact Roofing Solutions "
Rating by: John | Rating posted: 19th May, 2021 | Contact: Mitch | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•19th May, 2021•More details, one reply…
100%

"We invited Impact Roofing to quote to re roof 6 commercial factories on the Shore.
They did an amazing job, always advising what was to be done each week.The job was completed in the time frame given and kept to the Quote. At all times Mitchell and his team kept the premises and driveway tidy with minimum disruption to the tenants, who still needed to operate their businesses whilst the roof was being replaced.
Mitchel & his team excelled themselves and all Owners and Tenants were… extremely happy with how smoothly all aspects of the job went and how easy it was to work with Mitchell.

Thanks from us all Mitchell, for a job well done, you are a star."
Mitch @Impact responded:
"Hi Liz, It was an absolute pleasure to work with you and to carry out such a large scale project. It was a real learning experience for myself and our team and we all walked away feeling extremely proud of the result. Communicating with all the tenants was challenging at times with lots of moving parts however this is an area of the business we enjoy doing and feel we built great relationships with all the tenants. Also thank you to as well Liz as we know you had to deal with 8 other owners which is no easy task and we understand behind the scenes you did a lot of work communicating correspondence between both parties so a huge thank you to you! We couldn't have done it without you :) We hope to work with you more in the future and that we keep in contact. Thank you and the other owners for the opportunity and we wish you all the best, from all of the team here at Impact! "
Rating by: Liz | Rating posted: 16th May, 2021 | Contact: Impact Roofing | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Liz•16th May, 2021•More details, one reply…
100%

"If you're looking to get some roofing work done, I'd highly recommend you call Mitch for a chat.
I recently had my roof redone and after speaking with a few different companies Impact Roofing was the easy choice. From the first conversation right to the end, Mitch was a great communicator, was highly customer focused and flexible when things didn't go to plan. While the job was being completed his team were all great to deal with and hard working.
As with any job there were a couple of… small issues along the way, however Mitch was onto them quickly and put things right. No hesitation in recommending Mitch and the team."
Mitch @Impact responded:
"Hey Logan, Firstly, thank you for such a great review! We shall pass your comments on to our team as they really value when their work is acknowledged. A few small bumps on the way as with all projects however I am glad we were able to resolve them all! We hope the remainder of your home renovations go smoothly and we are even more excited for you and your partner to enter a new chapter of your lives with the birth of your first child. We consider you a part of the impact family now and hope that we keep in contact :). All the very best to you are your family from all of us here at Impact! "
Rating by: Logan | Rating posted: 15th May, 2021 | Contact: Mitch | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Logan•15th May, 2021•More details, one reply…
98%

"Mitch and the team were fantastic. So easy to deal with for redoing our roof. They were quick and efficient and good value. Would absolutely recommend using them for your roofing needs."
Mitch @Impact responded:
"Hi Gareth, Thank you for your review, it is always greatly appreciated. I am glad we could be a part of your home renovations and look forward to coming back to help with them in the furture!"
Rating by: Gareth | Rating posted: 5th Apr, 2021 | Contact: Mitch | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Gareth•5th Apr, 2021•More details, one reply…
100%

"Mitch and his team made the whole job much easier than I expected. Not only did they have to replace my tiled roof with colour steel but there was also building repairs and painting to be done. Mitch coordinated everything so that it all ran smoothly. I am particularly appreciative of the way in which Mitch checked on the all the work and kept me fully informed of what was happening and when. All the team were helpful and a pleasure to have on site. An excellent job in every way."
Mitch @Impact responded:
"Hey Martine, What a pleasure this was seeing the final product. This has got to be one of the best finished looking roofs we have ever done. The perm green look looks great on the 45 degree pitch with the barge boards and fasicas to match. Thank you for being so polite and it was a real pleasure to work with you :) If you ever need anything Martine please do not hesitate to call us in the future, Thank you from all of us here at Impact Roofing Solutions. Mitch"
Rating by: Martine | Rating posted: 22nd Mar, 2021 | Contact: Impact Roofing Solutions | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Martine•22nd Mar, 2021•More details, one reply…
100%

"We have received a number of quotes where we had to wait for a six week lead-in time before anything could possibly be done. Mitch was amazing. He turned up 3 hours after we phoned him. Written quote was provided in the evening. Impact Roofing has their own qualified builders to replace timber frames where applicable and so we didn't have to organise a builder. My wife is due to give birth around the end of March. Mitch offered to reorganise other jobs and got our roof replaced the following… week. Yes the whole process of getting a quote, ordering and delivering of materials, scaffolding and reroofing only took 10 days. Mitch has excellent communication skills. His workers are very polite and professional. They cleaned up the site every single day. The price is very competitive and the workmanship is excellent. Impact Roofing Solutions is a one stop shop. You want your roof to be replaced by qualified builders, not just any roofers."
Mitch @Impact responded:
"Hey Tommy, Thank you for such an awesome review! I am glad that we could help you guys resolve your roof leak issues before your newborn is due. We love the colour of the new roof with your home, a very good colour scheme you guys have created. We hope your new born's birth goes well and that your wife is well looked after. All the best for you and your new family from all of here at the Impact team :) Mitch"
Rating by: Tommy | Rating posted: 17th Mar, 2021 | Contact: Mitch | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tommy•17th Mar, 2021•More details, one reply…
100%

"We had a leak in our roof at home that had been an issue for some time and other roofing companies came over and put our job into the 'to hard basket'. We approached Impact Roofing who was doing some work for an acquaintance and their communication was efficient, they did a thorough investigation, located the issue and got it fixed within a good time frame. Also the price was competitive. Highly recommended for anyone who wants a professional job in a timely manner. "
Mitch @Impact responded:
"Hi Nic, Thank you for such a great review! I am glad we were able to solve your leak and just in time before the winter months. If you and your family have any further issues please reach out as we are more than happy to help in any way we can. All the best from us here at the Impact team!"
Rating by: Nic | Rating posted: 3rd Mar, 2021 | Contact: Mitchell | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nic•3rd Mar, 2021•More details, one reply…
100%

"Mitchell and his team were fantastic to deal with from start to finish. Pragmatic, cost effective solutions were presented to us, and all questions were answered in a timely manner. The attention to detail means that the new gutters fit like a glove and aesthetically look 10/10. We were kept fully up-to-date on the progress and agreed timeframes were adhered to. Highly recommend"
Rating by: Rhys | Rating posted: 26th Jan, 2021 | Contact: Mitchell | Job date: Jan, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rhys•26th Jan, 2021•More details…
100%

"Mitch and his team at Impact Roofing Solutions have done a fantastic job on replacing our roof and installing skylights. They are efficient, professional and it was great how they cleaned up at the end of each work day. Mitch is an excellent communicator, letting us know what was happening and when. I can't recommend them highly enough."
Mitch @Impact responded:
"Hey Lexie, It was an absolute pleasure to work with you. You are really easy going, flexible and open, all of these qualities help make the entire project really enjoyable for all of us and our sub contractors on site. The skylights that you suggested we install definitely open up the lighting in your home and brighten up all of your fabulous art work you have on display. If we had the opportunity to work with you again we would not hesitate to jump at the opportunity. From all of us here at Impact, have a very Merry Christmas and we hope to keep in touch in the New year. Thanks Lexie! Mitch & the team at Impact"
Rating by: Lexie | Rating posted: 21st Dec, 2020 | Contact: Mitch La'ulu | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lexie•21st Dec, 2020•More details, one reply…
100%

"Mitch and his team at Impact Roofing provided a a very Professional Job. Mitch is an excellent at communication and kept us informed of progress and timelines . I would highly recommend Mitch and his team at Impact Roofing . He was very Tidy and provided a quality solution and within the Budget quoted. a Five Star Quality and professional Job. I was impressed how he communicated with the Team Members on site and provided them with guidance and encouragement and showed great Leadership. I… would definately use Mitch of Impact Roofing again."
Mitch @Impact responded:
"Hi Phillip, Thanks for your awesome review! I am glad we were able to help you with your project renovations. What really impressed us about you Phillip is that even though you were selling your home you wanted everything to be done up to a high standard and to ensure the house was in top condition for the new owners. It is very pleasing to see someone take pride in the sale of their home and wish more people followed suit. I am happy we had the opportunity to be apart of that process. All the best for your future lifestyle block and all of us here at Impact hope you enjoy your new home. Thanks from all us Phillip Mitch"
Rating by: Philip | Rating posted: 2nd Dec, 2020 | Contact: Mitchel La'ulu | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Philip•2nd Dec, 2020•More details, one reply…
100%

"Awesome group of guys to work with. Great communication and co-operation with the other trades. Mitchell and his team are a very safe and professional group of blokes but at the same time very easy-going. Would recommend! "
Rating by: Bradley | Rating posted: 1st Dec, 2020 | Contact: Mitchell La’ulu | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bradley•1st Dec, 2020•More details…
95%

"Really good communication from these guys and job well done. Good quote, highlighting and accounting for where extra costs may appear (old house needed some building work that could only be properly assessed once the roof came off). The job took a while to do but that was as per arrangement. Really happy with the whole process."
Mitch @Impact responded:
"Hey Stephen & Sandra, Thank you for your guys review. Your job was very technical and took a bit of thinking but we love to take on a challenge! We are happy that you guys are pleased with the entire process and final product. We have contacted our builder and he will get in contact with you guys shortly to discuss the other projects you wish to have done around your home. If you guys ever need anything in the future, please give us a call as we would love to hear from you both :) We hope you enjoy the rest of the year and have a great summer! From all of here at Impact Roofing Solutions have a great New years "
Rating by: Stephen | Rating posted: 25th Nov, 2020 | Contact: Mitch La'ulu | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Stephen•25th Nov, 2020•More details, one reply…
100%

"Impact roofing are excellent and kept us informed regarding the status of our job. The job was carried out with great professionalism. Thanks Mitch for being there for us and caring about our situation. Happy to recommend you guys."
Mitch responded:
"Hey Michelle & Bernard, The job was quite complex and had lots of details but we enjoyed the challenge and are pleased with the final product. We will definitely miss your two wee dogs on site as they were super playful and friendly. We are glad we could help resolve things for you both :) Thanks from all of as at the Impact team, we hope you enjoy the rest of the year"
Rating by: Michelle | Rating posted: 10th Nov, 2020 | Contact: Mitch | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michelle•10th Nov, 2020•More details, one reply…
100%

"I can't speak highly enough about Mitch and his team at Impact Roofing. Mitch has built a great business model based on excellent communication and delivering on what he has promised. He kept me up to date with everything that was happening through the whole process from quote to completion. We ended up with a quality new roof with a minimum of disruption to running our house. I have no hesitation in recommending Impact Roofing to anyone out there. Thanks Mitch!"
Mitch responded:
"Gidday Ross, What an absolute pleasure to work with you mate. It was really nice to work with someone ho enjoys a bit of DIY and could follow the process we were completing. Myself and the team would not hesitate to come back and work with you again. We will defiantly keep in touch and look forward to catching up again over summer. Enjoy the rest of the year mate and keep in touch! Thanks from all of us at the Impact team !"
Rating by: Ross | Rating posted: 29th Sep, 2020 | Contact: Mitch La'ulu | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ross•29th Sep, 2020•More details, one reply…
100%

"These guys were fantastic, we contacted 3 companies and Mitch replied the same day, the other two well one took a week and the other we never heard from.
Mitch and his team were beyond awesome, they quoted and did a thorough inspection to ensure they quoted correctly on our difficult roof replacement, Mitch ensured that all the correct flashings were ordered right and everything needed was organised before the roof came off.
The job itself was smooth and Mitch kept us in the loop the entire… time he asked us to inspect it and he made absolutely sure we were happy before he signed off on the job.

Impact Roofing has high standards in their work, their team and all in and done at a very reasonable price.

we could not be happier."
Mitch @Impact responded:
"Hi Bret, Thank you for your awesome review! We are thankful for the opportunity you provided us, we are pleased you enjoyed our experience and hope to work with you again in the future. Enjoy the rest of the year from all of us at Impact Roofing solutions :)"
Rating by: Bret | Rating posted: 29th Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bret •29th Sep, 2020•More details, one reply…
100%

"Great communication from the outset from Mitch and I was kept constantly informed as things progressed.
The roofing replacement happened with minimal disruption in a friendly and professional manner and they cleaned up well after the job was complete.
I'd recommend them to anyone looking for roofing work.
"
Mitch @Impact responded:
"Hey Jo, We really enjoyed working with you and loved seeing how excited your dog Alby was each day. All of us felt really positive about showing up everyday and glad we got the opportunity to work with you. Thanks from all of the team here at Impact and hope you enjoy the rest of your year :) "
Rating by: Jo | Rating posted: 28th Sep, 2020 | Contact: MItchell | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jo•28th Sep, 2020•More details, one reply…
90%

"Jordon and Brandon were very professional in their work ethics. They communicated with me when they needed.
However, they did break the spouting and didn't inform me that it had been broken. not to much of an issue as i am thinking of replacing it."
Mitch @Impact responded:
"Hi Bruce, Fantastic to hear our team are acting professional and carrying out great work, they will be glad to hear this positive feedback. Our apologies for the spouting Bruce, we weren't aware that it was broken. Occasionally these things do happen however we pride ourselves on ensuring we leave the job better than how we found it. We will follow up with you and return to repair that for you Bruce. In the mean time we hope you are pleased with the final result and we will be in touch shortly. Thanks from all of us at Impact Roofing Solutions. "
Rating by: Bruce | Rating posted: 21st Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 90% | Quality: 90% | Reliability: 80% | Value: 100%
Bruce•21st Sep, 2020•More details, one reply…
98%

"Mitch and his team did an awesome job of replacing the roof on our house. Communication was excellent prior, during and after the job. The team turned up when they said they would and they worked hard throughout the whole time that they were on site. End result was a fantastic job with the site cleaned up nicely. I would absolutely recommend Impact Roofing Solutions to carry out your roofing needs. "
Mitch @Impact responded:
"Hi Craig, We really like to focus on our communication from start to finish and leave the property spotless so that our clients feel secure through out the entire project. It is really great to hear we were able to meet your expectations and that you are pleased with the project as a whole. Thanks for the opportunity Craig and we look forward to passing on our service to the next client. All the best from all of us here at Impact Roofing Solutions"
Rating by: Craig | Rating posted: 1st Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Craig•1st Sep, 2020•More details, one reply…
100%

"These guys were fantastic. Turned up on time, very professional and did an awesome job of our new roof."
Mitch @Impact responded:
"Hi Kelvin, Thank you for the opportunity to work with you on your project, we are glad to hear you enjoyed working with us. We hope you and your family enjoy the rest of the year and look forward to working with you again. Mitch"
Rating by: Kelvin | Rating posted: 26th Aug, 2020 | Contact: Mitch | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kelvin•26th Aug, 2020•More details, one reply…
100%

"What can I say - Mitchell you and your team were amazing! Super fast response to initial enquiry. Straight-up honest opinion. Great competitive quote. Amazing work ethic. Was kept informed every step of the way, answering all my annoying questions happily. We had a short time frame as were listing the house shortly and Mitchell made every effort to get everything done on time (not easy in an Auckland winter) and made it! Beautiful shiny new roof ! We are so happy and thank you once again so… much!"
Mitch @Impact responded:
"Hi Keren, Your response is fantastic! We appreciate what you have written and I have relayed it to our team. It was a bit touch and go with the weather and the sale dead line but in the end we got it completed just in time! If you guys ever need anything from us we would love to work with you guys again in the future. Good Luck with the sale of your home and finding a new one for your family. Thank you from all of us at the Impact Team!"
Rating by: Keren | Rating posted: 25th Aug, 2020 | Contact: Mitchell | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keren•25th Aug, 2020•More details, one reply…
100%

"Workmanship was excellent, communication from the project manager was top notch on time and honest at each stage of the work. Work team members coordinated well with the client as well, and kept interruption to daily life to a minimum until the the job was completed well according to plan. So glad you guys were referred to us by one your clients, you have given our old house a new lease of life with a shiny new roof to keep us dry this winter. Giving you, your team a big thumbs up for a job… well done."
Mitch @Impact responded:
"Hi Jackie, It is really warming for us to hear our clients have referred us on to their friends and family. Your house was quite large, hard work and had a few tricky sections, everything that challenges us we enjoy. We are very happy that you are pleased with the final product and our service we could deliver to you. If you need anything in the future please get in contact we will be happy to pick up anytime you call :) Thank you from all of us here at Impact Roofing Solutions"
Rating by: Jackie | Rating posted: 14th Aug, 2020 | Contact: Mitch Laulu | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jackie•14th Aug, 2020•More details, one reply…
100%

"Al On time. Left job clean good price"
Mitch @Impact responded:
"Hi Phil, Thanks for working with us mate, we enjoyed your positive nature and get it done attitude. We will definitely be happy to take care of any roofing work you need in the future mate. Cheers Phil! Mitch"
Rating by: Phil | Rating posted: 5th Aug, 2020 | Contact: Phil stokes | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Phil•5th Aug, 2020•More details, one reply…
98%

"Lucky for us we saw Mitch and his team working on our neighbour’s roof post COVID-19.
Mitch was prompt coming around to quote our roof of the house including our carport.
Mitch is professional and easy to communicate with. His team provide a great service and they like dogs if you own any.
The job was swift and efficient, including the scaffolding team. They clean up well after themselves. We’re happy with our roof and the look and the quality is great.
We would recommend… the Impact Roofing Solutions team to anyone."
Mitch @Impact responded:
"Hi Flo, We definitely enjoy having a site dog around! Thank you for your awesome response and we are glad you enjoyed your experience with us! All the best for the future and hope you enjoy the rest of the year!"
Rating by: Flo | Rating posted: 27th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Flo•27th Jun, 2020•More details, one reply…
100%

"Clear communication and very efficient. Kept us up to date with quotes and checked if we were happy with the cost. The work was excellent and they cleaned up afterwards. Definitely recommend!!
"
Mitch @Impact responded:
"Hi Cheryl, Thank you guys for the positive review! We are glad you enjoyed working with us. We would also like to thank you for providing us with the opportunity to be successful quoting other work for you guys and your associates. If you guys need any thing in the future please give me a call anytime, we will be more than happy to help in any way we can! Thanks from all of us at the Impact Team!"
Rating by: cheryl | Rating posted: 23rd Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
cheryl•23rd Jun, 2020•More details, one reply…
100%

"Mitch’s communication was excellent from the get go. Prior to meeting Mitch, we didn’t have much luck with the first two roofers that came to our home, the first had poor communication and the second never came back with the quote. Then Mitch called me, he came to visit that afternoon and we got the quote the next day. He was busy but because our job wasn’t too big he managed to fit us in, he also came up with solutions to help fix a problem. Mitch and his team work well together. Mitch… was reliable, had great communication skills and he took pride in his work. We will definitely use Impact Roofing in the future and recommend Mitch to friends and family.

Matt & Rach - Pt Chevalier"
Mitch @Impact responded:
"Hi Matt, Thanks for the opportunity to work with you mate, we are glad we could get the job completed in time before the sale of your home. Also we were contacted by an associate of yours who said you highly recommended us. This really means a lot to us and we greatly appreciative. If you need anything in the future please do give us a call, we would only be to happy to help mate! Good luck with your new home hunting and hope things work out for you and your partner. Cheers Matt Mitch"
Rating by: Matt | Rating posted: 19th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Matt•19th Jun, 2020•More details, one reply…
100%

"My partner and I had the pleasure of contracting Mitch and the Impact team to re-roof our first home. Mitch made this a stress free process due to his great communication and honest nature. Highly recommend the Impact Roofing Solutions team to anyone requiring work done. "
Mitch responded:
"Hey Thomas, Thanks for leaving us an awesome review. I am glad you guys had a stress free process and it is always nice hear this type of positive feed back. I hope you guys enjoy your new roof and your new home. All the best mate! Thanks Mitch"
Rating by: Thomas | Rating posted: 13th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Thomas•13th Jun, 2020•More details, one reply…
100%

"Mitch is an exceptionally professional (and thoroughly sincere and nice) person who made sure we were informed each step of the way and kept in touch even when we knew our re-roof would be delayed due to COVID-19. My husband and I have enjoyed having contact with Mitch very much. I would (and already have) recommend him to anyone having difficulties with their roof. Excellent service and value. "
Mitch responded:
"Dear Pip & Mike, I really enjoyed having the opportunity to carry out your project. We did have to extend the job out because of lock down however, I was happy we could get replace your roof before the winter! I appreciate you guys referring us to your family, it means a lot to us. If you ever need anything I am just a phone call away. I hope you guys keep safe and look forward to seeing you guys in the future. All the very best. Mitch"
Rating by: Pip | Rating posted: 12th Jun, 2020 | Contact: Mitchell La'ulu | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pip•12th Jun, 2020•More details, one reply…
100%

"Excellent service at a fair price, many tricky bits on my roof but the guys did an excellent job. Roof looks great and I would definitely recommend Mitch and his team"
Mitch responded:
"Hi Kate, Your roof was a bit of a tricky one but we enjoyed the challenge! I felt the colour option you decided to go with really made a great impact on the overall look of your home. I know you have a few other things you would like to get done around the place so if you ever need a number of some one, I am more than happy to help point you in the right direction. Thanks Kate for everything and hope you guys stay safe! "
Rating by: Katie | Rating posted: 12th Jun, 2020 | Contact: Mitch | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Katie•12th Jun, 2020•More details, one reply…

Impact Roofing Solutions Ltd / Roofing in Epsom