Name: Impact Roofing Solutions Ltd
Telephone: 0223974997
Rating: 99

Ratings

100%

"Mitchell and his team were fantastic to deal with from start to finish. Pragmatic, cost effective solutions were presented to us, and all questions were answered in a timely manner. The attention to detail means that the new gutters fit like a glove and aesthetically look 10/10. We were kept fully up-to-date on the progress and agreed timeframes were adhered to. Highly recommend"
Rating by: Rhys | Rating posted: 26th Jan | Contact: Mitchell | Job date: Jan, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rhys•26th Jan•More details…
100%

"Mitch and his team at Impact Roofing Solutions have done a fantastic job on replacing our roof and installing skylights. They are efficient, professional and it was great how they cleaned up at the end of each work day. Mitch is an excellent communicator, letting us know what was happening and when. I can't recommend them highly enough."
Mitch @Impact responded:
"Hey Lexie, It was an absolute pleasure to work with you. You are really easy going, flexible and open, all of these qualities help make the entire project really enjoyable for all of us and our sub contractors on site. The skylights that you suggested we install definitely open up the lighting in your home and brighten up all of your fabulous art work you have on display. If we had the opportunity to work with you again we would not hesitate to jump at the opportunity. From all of us here at Impact, have a very Merry Christmas and we hope to keep in touch in the New year. Thanks Lexie! Mitch & the team at Impact"
Rating by: Lexie | Rating posted: 21st Dec, 2020 | Contact: Mitch La'ulu | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lexie•21st Dec, 2020•More details, one reply…
100%

"Mitch and his team at Impact Roofing provided a a very Professional Job. Mitch is an excellent at communication and kept us informed of progress and timelines . I would highly recommend Mitch and his team at Impact Roofing . He was very Tidy and provided a quality solution and within the Budget quoted. a Five Star Quality and professional Job. I was impressed how he communicated with the Team Members on site and provided them with guidance and encouragement and showed great Leadership. I… would definately use Mitch of Impact Roofing again."
Mitch @Impact responded:
"Hi Phillip, Thanks for your awesome review! I am glad we were able to help you with your project renovations. What really impressed us about you Phillip is that even though you were selling your home you wanted everything to be done up to a high standard and to ensure the house was in top condition for the new owners. It is very pleasing to see someone take pride in the sale of their home and wish more people followed suit. I am happy we had the opportunity to be apart of that process. All the best for your future lifestyle block and all of us here at Impact hope you enjoy your new home. Thanks from all us Phillip Mitch"
Rating by: Philip | Rating posted: 2nd Dec, 2020 | Contact: Mitchel La'ulu | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Philip•2nd Dec, 2020•More details, one reply…
100%

"Awesome group of guys to work with. Great communication and co-operation with the other trades. Mitchell and his team are a very safe and professional group of blokes but at the same time very easy-going. Would recommend! "
Rating by: Bradley | Rating posted: 1st Dec, 2020 | Contact: Mitchell La’ulu | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bradley•1st Dec, 2020•More details…
95%

"Really good communication from these guys and job well done. Good quote, highlighting and accounting for where extra costs may appear (old house needed some building work that could only be properly assessed once the roof came off). The job took a while to do but that was as per arrangement. Really happy with the whole process."
Mitch @Impact responded:
"Hey Stephen & Sandra, Thank you for your guys review. Your job was very technical and took a bit of thinking but we love to take on a challenge! We are happy that you guys are pleased with the entire process and final product. We have contacted our builder and he will get in contact with you guys shortly to discuss the other projects you wish to have done around your home. If you guys ever need anything in the future, please give us a call as we would love to hear from you both :) We hope you enjoy the rest of the year and have a great summer! From all of here at Impact Roofing Solutions have a great New years "
Rating by: Stephen | Rating posted: 25th Nov, 2020 | Contact: Mitch La'ulu | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Stephen•25th Nov, 2020•More details, one reply…
100%

"Impact roofing are excellent and kept us informed regarding the status of our job. The job was carried out with great professionalism. Thanks Mitch for being there for us and caring about our situation. Happy to recommend you guys."
Mitch responded:
"Hey Michelle & Bernard, The job was quite complex and had lots of details but we enjoyed the challenge and are pleased with the final product. We will definitely miss your two wee dogs on site as they were super playful and friendly. We are glad we could help resolve things for you both :) Thanks from all of as at the Impact team, we hope you enjoy the rest of the year"
Rating by: Michelle | Rating posted: 10th Nov, 2020 | Contact: Mitch | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michelle•10th Nov, 2020•More details, one reply…
100%

"I can't speak highly enough about Mitch and his team at Impact Roofing. Mitch has built a great business model based on excellent communication and delivering on what he has promised. He kept me up to date with everything that was happening through the whole process from quote to completion. We ended up with a quality new roof with a minimum of disruption to running our house. I have no hesitation in recommending Impact Roofing to anyone out there. Thanks Mitch!"
Mitch responded:
"Gidday Ross, What an absolute pleasure to work with you mate. It was really nice to work with someone ho enjoys a bit of DIY and could follow the process we were completing. Myself and the team would not hesitate to come back and work with you again. We will defiantly keep in touch and look forward to catching up again over summer. Enjoy the rest of the year mate and keep in touch! Thanks from all of us at the Impact team !"
Rating by: Ross | Rating posted: 29th Sep, 2020 | Contact: Mitch La'ulu | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ross•29th Sep, 2020•More details, one reply…
100%

"These guys were fantastic, we contacted 3 companies and Mitch replied the same day, the other two well one took a week and the other we never heard from.
Mitch and his team were beyond awesome, they quoted and did a thorough inspection to ensure they quoted correctly on our difficult roof replacement, Mitch ensured that all the correct flashings were ordered right and everything needed was organised before the roof came off.
The job itself was smooth and Mitch kept us in the loop the entire… time he asked us to inspect it and he made absolutely sure we were happy before he signed off on the job.

Impact Roofing has high standards in their work, their team and all in and done at a very reasonable price.

we could not be happier."
Mitch @Impact responded:
"Hi Bret, Thank you for your awesome review! We are thankful for the opportunity you provided us, we are pleased you enjoyed our experience and hope to work with you again in the future. Enjoy the rest of the year from all of us at Impact Roofing solutions :)"
Rating by: Bret | Rating posted: 29th Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bret •29th Sep, 2020•More details, one reply…
100%

"Great communication from the outset from Mitch and I was kept constantly informed as things progressed.
The roofing replacement happened with minimal disruption in a friendly and professional manner and they cleaned up well after the job was complete.
I'd recommend them to anyone looking for roofing work.
"
Mitch @Impact responded:
"Hey Jo, We really enjoyed working with you and loved seeing how excited your dog Alby was each day. All of us felt really positive about showing up everyday and glad we got the opportunity to work with you. Thanks from all of the team here at Impact and hope you enjoy the rest of your year :) "
Rating by: Jo | Rating posted: 28th Sep, 2020 | Contact: MItchell | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jo•28th Sep, 2020•More details, one reply…
90%

"Jordon and Brandon were very professional in their work ethics. They communicated with me when they needed.
However, they did break the spouting and didn't inform me that it had been broken. not to much of an issue as i am thinking of replacing it."
Mitch @Impact responded:
"Hi Bruce, Fantastic to hear our team are acting professional and carrying out great work, they will be glad to hear this positive feedback. Our apologies for the spouting Bruce, we weren't aware that it was broken. Occasionally these things do happen however we pride ourselves on ensuring we leave the job better than how we found it. We will follow up with you and return to repair that for you Bruce. In the mean time we hope you are pleased with the final result and we will be in touch shortly. Thanks from all of us at Impact Roofing Solutions. "
Rating by: Bruce | Rating posted: 21st Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 90% | Quality: 90% | Reliability: 80% | Value: 100%
Bruce•21st Sep, 2020•More details, one reply…
98%

"Mitch and his team did an awesome job of replacing the roof on our house. Communication was excellent prior, during and after the job. The team turned up when they said they would and they worked hard throughout the whole time that they were on site. End result was a fantastic job with the site cleaned up nicely. I would absolutely recommend Impact Roofing Solutions to carry out your roofing needs. "
Mitch @Impact responded:
"Hi Craig, We really like to focus on our communication from start to finish and leave the property spotless so that our clients feel secure through out the entire project. It is really great to hear we were able to meet your expectations and that you are pleased with the project as a whole. Thanks for the opportunity Craig and we look forward to passing on our service to the next client. All the best from all of us here at Impact Roofing Solutions"
Rating by: Craig | Rating posted: 1st Sep, 2020 | Contact: Mitch | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Craig•1st Sep, 2020•More details, one reply…
100%

"These guys were fantastic. Turned up on time, very professional and did an awesome job of our new roof."
Mitch @Impact responded:
"Hi Kelvin, Thank you for the opportunity to work with you on your project, we are glad to hear you enjoyed working with us. We hope you and your family enjoy the rest of the year and look forward to working with you again. Mitch"
Rating by: Kelvin | Rating posted: 26th Aug, 2020 | Contact: Mitch | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kelvin•26th Aug, 2020•More details, one reply…
100%

"What can I say - Mitchell you and your team were amazing! Super fast response to initial enquiry. Straight-up honest opinion. Great competitive quote. Amazing work ethic. Was kept informed every step of the way, answering all my annoying questions happily. We had a short time frame as were listing the house shortly and Mitchell made every effort to get everything done on time (not easy in an Auckland winter) and made it! Beautiful shiny new roof ! We are so happy and thank you once again so… much!"
Mitch @Impact responded:
"Hi Keren, Your response is fantastic! We appreciate what you have written and I have relayed it to our team. It was a bit touch and go with the weather and the sale dead line but in the end we got it completed just in time! If you guys ever need anything from us we would love to work with you guys again in the future. Good Luck with the sale of your home and finding a new one for your family. Thank you from all of us at the Impact Team!"
Rating by: Keren | Rating posted: 25th Aug, 2020 | Contact: Mitchell | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keren•25th Aug, 2020•More details, one reply…
100%

"Workmanship was excellent, communication from the project manager was top notch on time and honest at each stage of the work. Work team members coordinated well with the client as well, and kept interruption to daily life to a minimum until the the job was completed well according to plan. So glad you guys were referred to us by one your clients, you have given our old house a new lease of life with a shiny new roof to keep us dry this winter. Giving you, your team a big thumbs up for a job… well done."
Mitch @Impact responded:
"Hi Jackie, It is really warming for us to hear our clients have referred us on to their friends and family. Your house was quite large, hard work and had a few tricky sections, everything that challenges us we enjoy. We are very happy that you are pleased with the final product and our service we could deliver to you. If you need anything in the future please get in contact we will be happy to pick up anytime you call :) Thank you from all of us here at Impact Roofing Solutions"
Rating by: Jackie | Rating posted: 14th Aug, 2020 | Contact: Mitch Laulu | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jackie•14th Aug, 2020•More details, one reply…
100%

"Al On time. Left job clean good price"
Mitch @Impact responded:
"Hi Phil, Thanks for working with us mate, we enjoyed your positive nature and get it done attitude. We will definitely be happy to take care of any roofing work you need in the future mate. Cheers Phil! Mitch"
Rating by: Phil | Rating posted: 5th Aug, 2020 | Contact: Phil stokes | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Phil•5th Aug, 2020•More details, one reply…
98%

"Lucky for us we saw Mitch and his team working on our neighbour’s roof post COVID-19.
Mitch was prompt coming around to quote our roof of the house including our carport.
Mitch is professional and easy to communicate with. His team provide a great service and they like dogs if you own any.
The job was swift and efficient, including the scaffolding team. They clean up well after themselves. We’re happy with our roof and the look and the quality is great.
We would recommend… the Impact Roofing Solutions team to anyone."
Mitch @Impact responded:
"Hi Flo, We definitely enjoy having a site dog around! Thank you for your awesome response and we are glad you enjoyed your experience with us! All the best for the future and hope you enjoy the rest of the year!"
Rating by: Flo | Rating posted: 27th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Flo•27th Jun, 2020•More details, one reply…
100%

"Clear communication and very efficient. Kept us up to date with quotes and checked if we were happy with the cost. The work was excellent and they cleaned up afterwards. Definitely recommend!!
"
Mitch @Impact responded:
"Hi Cheryl, Thank you guys for the positive review! We are glad you enjoyed working with us. We would also like to thank you for providing us with the opportunity to be successful quoting other work for you guys and your associates. If you guys need any thing in the future please give me a call anytime, we will be more than happy to help in any way we can! Thanks from all of us at the Impact Team!"
Rating by: cheryl | Rating posted: 23rd Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
cheryl•23rd Jun, 2020•More details, one reply…
100%

"Mitch’s communication was excellent from the get go. Prior to meeting Mitch, we didn’t have much luck with the first two roofers that came to our home, the first had poor communication and the second never came back with the quote. Then Mitch called me, he came to visit that afternoon and we got the quote the next day. He was busy but because our job wasn’t too big he managed to fit us in, he also came up with solutions to help fix a problem. Mitch and his team work well together. Mitch… was reliable, had great communication skills and he took pride in his work. We will definitely use Impact Roofing in the future and recommend Mitch to friends and family.

Matt & Rach - Pt Chevalier"
Mitch @Impact responded:
"Hi Matt, Thanks for the opportunity to work with you mate, we are glad we could get the job completed in time before the sale of your home. Also we were contacted by an associate of yours who said you highly recommended us. This really means a lot to us and we greatly appreciative. If you need anything in the future please do give us a call, we would only be to happy to help mate! Good luck with your new home hunting and hope things work out for you and your partner. Cheers Matt Mitch"
Rating by: Matt | Rating posted: 19th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Matt•19th Jun, 2020•More details, one reply…
100%

"My partner and I had the pleasure of contracting Mitch and the Impact team to re-roof our first home. Mitch made this a stress free process due to his great communication and honest nature. Highly recommend the Impact Roofing Solutions team to anyone requiring work done. "
Mitch responded:
"Hey Thomas, Thanks for leaving us an awesome review. I am glad you guys had a stress free process and it is always nice hear this type of positive feed back. I hope you guys enjoy your new roof and your new home. All the best mate! Thanks Mitch"
Rating by: Thomas | Rating posted: 13th Jun, 2020 | Contact: Mitch | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Thomas•13th Jun, 2020•More details, one reply…
100%

"Mitch is an exceptionally professional (and thoroughly sincere and nice) person who made sure we were informed each step of the way and kept in touch even when we knew our re-roof would be delayed due to COVID-19. My husband and I have enjoyed having contact with Mitch very much. I would (and already have) recommend him to anyone having difficulties with their roof. Excellent service and value. "
Mitch responded:
"Dear Pip & Mike, I really enjoyed having the opportunity to carry out your project. We did have to extend the job out because of lock down however, I was happy we could get replace your roof before the winter! I appreciate you guys referring us to your family, it means a lot to us. If you ever need anything I am just a phone call away. I hope you guys keep safe and look forward to seeing you guys in the future. All the very best. Mitch"
Rating by: Pip | Rating posted: 12th Jun, 2020 | Contact: Mitchell La'ulu | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pip•12th Jun, 2020•More details, one reply…
100%

"Excellent service at a fair price, many tricky bits on my roof but the guys did an excellent job. Roof looks great and I would definitely recommend Mitch and his team"
Mitch responded:
"Hi Kate, Your roof was a bit of a tricky one but we enjoyed the challenge! I felt the colour option you decided to go with really made a great impact on the overall look of your home. I know you have a few other things you would like to get done around the place so if you ever need a number of some one, I am more than happy to help point you in the right direction. Thanks Kate for everything and hope you guys stay safe! "
Rating by: Katie | Rating posted: 12th Jun, 2020 | Contact: Mitch | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Katie•12th Jun, 2020•More details, one reply…

Impact Roofing Solutions Ltd / Roofing in Epsom