Kenray Roofing Ltd / Roofing in Upper Hutt

 
image/svg+xml
image/svg+xml

Primary contact
Darren Meyrick

Postal address
PO box 40205,
Upper Hutt,
5140

  • 95%
    "Kenray repointed a valley and replaced a number or concrete tiles across the roof. I am pleased with the work they did. They were clean and tidy and got the work done in the time specified. I would recommend."
    Rating by: Adrian  |  Rating posted: 26th Oct  |  Contact: Darren  |  Job date: Oct, 2017
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th OctMore details…
  • 40%
    "Very unhappy with service. Asked them to check roof and all flashings and make sound and weathertight. Around November discvoered the flashing around the woodburner had been leaking and wrecked the carpet. Asked them to fix it which they did.
    My handy person was doing some other work and advised there were loose nails on the roof. Then I discovered another leak which I hadn't been aware of as was under a rug. This leak had clearly been going on for some time and was due to nails coming out of the roof and allowing water in which caused damage to the carpet and considerable dampness in the house.
    "
    Darren Meyrick responded:
    "Hi Terri It is disappointing to hear that your roof has had ongoing problems. Had you kindly brought this to our attention, we would've happily revisited to perform more remedial work free of charge just as we promptly did back in November. As we haven't heard a peep from you in over 9 months, we could only assume there were no further leaks! Repairing any leaks on old roofs, such as your 40+ year old roof, is always a process of elimination and the question we often have to ask is 'How far do we go?', followed by weighing up the cost to repair, which carries the risk of more work being required later on, vs the cost of a full roof replacement. Without notifying us of any problems, thus allowing us fair opportunity to ascertain whether the subsequent leak was in fact a workmanship warranty issue, your negative feedback has been posted in breach of our terms of trade. Please see relative exerts from our terms of trade below; 4.1 All claims shall be notified to Kenray Roofing Ltd within 1 month of the first sign of failure of materials or application. 6.1 We will exercise reasonable skill and care in inspecting your roof, but it is limited to visual inspection. We take no responsibility for latent defects, and may (completely on our own volition) make changes to the scope of repairs including the price of repairs and/or terminate the contract, based upon the latent defects subsequently discovered. 6.2 In conjunction with locating any leaks your roof has, we require you, as the customer, to warn of any problems you are aware of on your roof. Once the roofing work has been completed we will return to inspect if any re-occurring leaks and if needed will make the necessary repairs that we would be reasonably expected to do. If leaks are caused by some reason outside of our control we will advise you of what needs to be done. We cannot guarantee a roof against leaks. Pre-existing, subsequent or leaks that occur after a reasonable time from the roof being completed (approximately 6 months) may involve a charge to find and repair. Regards Darren Meyrick "
    Rating by: Terri  |  Rating posted: 6th Sep  |  Contact: don;t remember  |  Job date: Jun, 2016
    Communication: 60%  |  Quality: 10%  |  Reliability: 80%  |  Value: 10%
    6th SepMore details, one reply…
  • 100%
    "Great service, cost effective , efficient and communication was clear from day dot.

    Clean and tidy job and repaired within the timeframe quoted and worked around me.
    Highly recommended.
    "

    Rating by: Joshua Black  |  Rating posted: 10th Jul  |  Contact: Kenray team   |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th JulMore details…
  • 100%
    "we were very satisfied with the repair to our roof although we were told we would have to wait 8 weeks due to a heavy work load. however we had a heavy downpour of rain and we asked if they could just make a temporary repair they immediately got Craig to come from a site he was working on he not only fixed the problem but carried out another job on some guttering.
    not only was the work carried efficiently the cost was less than the original quote.
    Thank Kenray we would recommend your company to our friends.
    "
    Rating by: alan   |  Rating posted: 1st Feb  |  Contact: Craige  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st FebMore details…
  • 100%
    "Contact and quote was fast and efficient, no hidden costs. Professional, tidy and very respectful of the property. Would highly recommend Kenray roofing. "
    Rating by: Angelique   |  Rating posted: 22nd Aug, 2016  |  Contact: Craig Meyrick  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Aug, 2016More details…
  • 95%
    "We needed a roof repair - not major but frustrating. Kenray provided great service and were very efficient. Too early to tell if problem has been fixed need some good rain but I am confident that they will be back (they mentioned if any problems to give them a call) if needed. So thanks guys"
    Rating by: Helen  |  Rating posted: 5th Jul, 2016  |  Contact: Darren  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    5th Jul, 2016More details…
  • 100%
    "Very efficient and good experience would highly recommend."
    Rating by: Jackie  |  Rating posted: 28th Jun, 2016  |  Contact: Not Sure?  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Jun, 2016More details…
  • 25%
    "Paid thousands of dollars for Kenray Roofing to recoat my roof and has leaked constantly since. Got them out 3-4 times that year for leaks before giving up on them.... I should have kept demanding they fix it because ended up costing me a new roof!! If they had told me recoating wouldn't work from day one I would have saved $3000!! Workmanship was shoddy also from day one, compete Cowboys "
    Rating by: Bronwyn  |  Rating posted: 29th May, 2016  |  Contact: All  |  Job date: Mar, 2013
    Communication: 50%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    29th May, 2016More details…
  • 35%
    "Kenray Roofing fixed two leaking areas, replacing some Clearlite and and roofing over a rusted patch. Happy with the end product but had to chase them from quote to getting them to come onsite. Only things timely were them coming to do the quote and the final invoice being sent out.
    Problems were:
    1. Quote sent to wrong email address and had to chase-up after 2-3 weeks
    2. After paying deposit had to phone after 10 days to arrange a time to get job done. Left messages over a few days before getting hold of someone 3. Workers did not turn up on appointed day because of sickness. Had to call to find this out and re-arrange for next day 4. Workers did part of job and left remainder till following day. It rained (and leaked). Part-done job not secured down in high winds, including roofing screws left lying around on roof Job was eventually finished satisfactorily with foreman's input. Not particularly happy with service and will not use again.
    "
    Rating by: Liz  |  Rating posted: 24th May, 2016  |  Contact: Craig  |  Job date: May, 2016
    Communication: 10%  |  Quality: 60%  |  Reliability: 20%  |  Value: 50%
    24th May, 2016More details…
  • 38%
    "Work done seems ok but accounts department cant add subtract or work out GST watch your account Im 75 years old and should be able to trust when i get work done Thank goodness i can do maths. "
    Therese Meyrick responded:
    "Hi Christine Sorry to hear you were unhappy with the accounting portion of the job we completed for you. When a deposit is paid, it is displayed on the receipt & final invoice as GST exclusive, showing the GST portion in the total at the bottom. Unfortunately our quoting and accounting software display this differently to each other, which is the reason your deposit appeared differently. We apologise for the confusion. Hope you are happy with the actual roofing work though. Kind regards Therese Meyrick "
    Rating by: Christine  |  Rating posted: 4th Nov, 2015  |  Contact: Darren  |  Job date: Nov, 2015
    Communication: 0%  |  Quality: 50%  |  Reliability: 50%  |  Value: 50%
    4th Nov, 2015More details, one reply…
  • 78%
    "It took a while for a weather window but our replacement roof was finished in three days without a hitch. They had to be 'creative' around an old roof window but so far this problem area has not leaked despite some heavy rain. Overall, a quick, efficient and value for money experience."
    Rating by: Tim  |  Rating posted: 15th Sep, 2015  |  Contact: Steve Jones  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 50%  |  Reliability: 80%  |  Value: 80%
    15th Sep, 2015More details…
  • 83%
    "I just wanted to say how great Luke and the team have been to work with. The dynamics of dealing with a busy clinic and other contractors at the same time would have made some days quite challenging!
    Please pass our thanks onto the team.
    "
    Rating by: Chrissie  |  Rating posted: 30th Jun, 2015  |  Contact: Darren & Therese  |  Job date: Jun, 2015
    Communication: 80%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    30th Jun, 2015More details…
  • 100%
    "I've been very impressed from start to finish. They gave me a detailed quote with no hidden extras so I knew the cost involved for scaffolding etc. They also re-painting before putting up the new guttering so that I was left with a fiddly job later. The whole job was done neatly and quickly and the guys clearly thought about what they were doing. I'm very happy with the result and would definitely use them again."
    Rating by: Doreen  |  Rating posted: 23rd Jun, 2015  |  Contact: Steve  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Jun, 2015More details…
  • 100%
    "Darren,Gemma (office),workers,couldnt have been more helpful,efficient.All quotes,work carried out as agreed,on time,so happy customers.Highly recommend.
    Aurea & Neil,CARTERTON
    "
    Rating by: neil  |  Rating posted: 18th Jun, 2015  |  Contact: darren meyrick  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jun, 2015More details…
  • 100%
    "We used Kenray Roofing to replace our old guttering, they did a fantastic job, they were quick, efficient and friendly, scaffolding was needed as we had some quite hard to reach places, it went up quick and fast, they bring there own, which really helped with the cost, compared to others who contract out. We would highly recommend Kenray Roofing to anyone. Thanks again!"
    Rating by: Debbie  |  Rating posted: 27th Mar, 2015  |  Contact: Darren  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Mar, 2015More details…
  • 90%
    "I had a good experience with these guys. I contacted them after another roofing contractor did a really poor job when trying to fix a leak in my roof and then replacing my flashing. When Craig came he was very friendly and professional, and in 5 minutes had tracked down the source of my leak by lifting a few tiles - something the previous guys hadn't even bothered to do. He suggested a solution which was much more thorough than the previous work had been, and he brought down pieces of tile and flashing to show me what was needed. He also took photos to show me what had happened to the battens under the roofing. When he came back to do the job he was very thorough. I was very satisfied with the quality of the work. My only comments would be that I wasn't able to separately contact Craig directly to clarify a couple of things with him; it had to be through a phone message to the answering service, then maybe a call from Therese or Darren, who would then pass a message on to Craig. The other comment would be that Craig was going to send me some photos of the poor work done by the previous guys so I could take that up with them, and that hasn't happened yet. But overall I was very satisfied with Kenray Roofing."
    Rating by: Graham  |  Rating posted: 6th Jul, 2014  |  Contact: Craig Meyrick  |  Job date: Jun, 2014
    Communication: 70%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    6th Jul, 2014More details…
  • 100%
    "Had house reroofed was really pleased with the workmanship. Would recommend them to others, they were quick and tidy."
    Rating by: Ron  |  Rating posted: 3rd Jun, 2014  |  Contact: ron Smith  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jun, 2014More details…
  • 100%
    "Really quick, same day response to look at the job - and then back the next day to get it done.
    Excellent job, great service and very reasonable price.
    "
    Rating by: Siobhan  |  Rating posted: 2nd May, 2014  |  Contact: not sure  |  Job date: Apr, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd May, 2014More details…
  • 100%
    "We utilised Kenray late last year to moss kill all the roofs on our Park Suite complex here at the Hotel as well as solve some blocked/broken guttering issues we had. From start to finish I found Darren and his team to be easy to deal with, reliable and very price competitive (we got quotes).

    So much so that I got the Kenray boys back to paint all the windows and doors along the front of the Hotel after some lovely local boy had smashed them. Thanks Kenray - Rob, The White Swan Hotel, Greytown"

    Rating by: Rob  |  Rating posted: 11th Jan, 2013  |  Contact: Darren  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Jan, 2013More details…
  • 100%
    "I recently had a guttering job done and I would like to say how pleased I am. The people I dealt with from the office staff to the owner were professional, honest, courteous & very friendly. The guttering looks fantastic and I gladly recommend them to all AAA"
    Rating by: Kirsty  |  Rating posted: 12th Oct, 2012  |  Contact: Alex  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Oct, 2012More details…
  • 0%
    "Very poor communication and service. I contacted Kenray Roofing 2 weeks ago and finally recieved a \"confused\" phone call saying he (Darren) had lost my contact details but found them. We made an appointment for 3.30pm on wednesday 10 Oct 2012 but Darren did not show up.
    We know that contractors are very unreliable at the best of times but I took time off work to be at home to meet with Darren.
    At least respect your customers by phoning and saying you cannot make it. Be very cautious when using this contractor. I will not use Kenray Roofing in the future.
    "
    Darren responded:
    "Thanks for your feedback Mike. It appears we had our wires crossed. I had you scheduled in for Wednesday the 17th @ 3:30pm (as I just told you over the phone). Please accept our sincere apologies for the confusion, my iPad has been out of action & reverting back to paper temporarily caused the hiccup resulting in me misplacing your details. Feel free to read our other feedback from happy customers. All the best, Darren. "
    Rating by: Mike  |  Rating posted: 11th Oct, 2012  |  Contact: Darren Meyrick  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    11th Oct, 2012More details, one reply…
  • 100%
    "These guys really came through for us. We found the leaking roof a day before we were going over seas. We made contact and were given an around about time of two weeks before they could make it out to us, but came around after just two days. The leak was fixed and we were given a workmanship warranty. So very pleased. Will recommend to family and friends in need of a roofer!!! "
    Rating by: Rebecca  |  Rating posted: 29th Jun, 2012  |  Contact: Darren & Therese Meyrick  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Jun, 2012More details…
  • 90%
    "These guys did a great job. they were recommended to me by a tradesman and I looked them up on No Cowboys and after reading their reviews I decided to go ahead with them. They were reliable, value for money and their sorkmanship is quality.

    Would definitely recommend "

    Rating by: Kerry  |  Rating posted: 28th Mar, 2012  |  Contact: Darren  |  Job date: Jan, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    28th Mar, 2012More details…
  • 90%
    "These are great guys. Did far more than just what was required."
    Rating by: Mark  |  Rating posted: 29th Sep, 2011  |  Contact: Darren Meyrick  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 70%
    29th Sep, 2011More details…
  • 100%
    "They were great to deal with, flexible as well when I needed to change the date that they started the work."
    Rating by: Yvonne  |  Rating posted: 27th Sep, 2011  |  Contact: Therese  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Sep, 2011More details…
  • 98%
    "Very good communication and very professional"
    Rating by: Dan  |  Rating posted: 18th Sep, 2011  |  Contact: Darren  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th Sep, 2011More details…
  • 100%
    "Fantastic. The job was done on time and the roof looks like new. Definitely I will have my next job done by Kenray Roofing."
    Rating by: Sascha  |  Rating posted: 12th Sep, 2011  |  Contact: Therese Meyrick  |  Job date: Jul, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Sep, 2011More details…
  • 95%
    "Great all round service. Kowhai had 3 different roofs requiring work. There was some follow up work to be done on one, which was done promptly. Recommend to anyone for service and quality. "
    Rating by: Lindz  |  Rating posted: 10th Sep, 2011  |  Contact: Darren Meyrick  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    10th Sep, 2011More details…
  • 98%
    "Fantastic. Would use again and recommend to friends."
    Rating by: Philippa  |  Rating posted: 9th Sep, 2011  |  Contact: Darren  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    9th Sep, 2011More details…
  • 95%
    "They were excellent to deal with, especially as our family was laid low with bad colds and the guys doing the work were very concious of not making too much noise. The work was very well done and reasonably priced. Darren and Therese were excellent to deal with and I cannot recommend them enough."
    Rating by: Dallas  |  Rating posted: 8th Sep, 2011  |  Contact: Darren Meyrick  |  Job date: Jul, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    8th Sep, 2011More details…
  • 80%
    "I found both Therese & Darren Meyrick very easy to talk too....

    We have asked them to keep an eye on our roof and continue the maintenance

    Thanks

    Jude n Phil Clark
    "

    Rating by: Jude  |  Rating posted: 8th Sep, 2011  |  Contact: Darren Meyrick  |  Job date: Aug, 2011
    Communication: 80%  |  Quality: 70%  |  Reliability: 90%  |  Value: 80%
    8th Sep, 2011More details…
  • 100%
    "A thorough inspection of the roof was done, after this a thorough quotation was done, highlighting all the points that would be carried out.The team arrived on the day promised. They knew what to do and got stuck in, and did a thorough job.It looks like new and even impressed our next door neighbor,who is a retired builder and went out of his way to say what a splendid job they did.
    I did get competative quotes to start with, one of which was $2.500 more and the other $2,000 less but didn\'t elaborate on what they would do.Kenrays quote was middle of the road, but thorough and detailed in what they would do. The team of workers were a joy.
    "
    Rating by: Alfred  |  Rating posted: 7th Sep, 2011  |  Contact: Darren Meyrick  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2011More details…
  • 85%
    "The team did a great job in accommodating all the residents in our apartment complex. Were pretty tidy and remarkably cheerful in dismal weather. They worked in well with the other contractors and I have no hesitation in recommending them."
    Rating by: Steph  |  Rating posted: 7th Sep, 2011  |  Contact: Dont Know  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 90%  |  Reliability: 50%  |  Value: 100%
    7th Sep, 2011More details…
  • 100%
    "what i liked was quick response to initial enquiry and looking over roof, giving quote and very reasonable arrival time about 3 weeks and doing the job. very pleased and would recommend to anyone"
    Rating by: Cheryl Tinson  |  Rating posted: 15th May, 2011  |  Contact: Darren Meyrick  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th May, 2011More details…
  • 100%
    "Absolutely fantastic service! On time and always kept me updated with what was going on. So much cheaper than what I was quoted from other companies. Highly recommend to others.
    "
    Rating by: Rosie  |  Rating posted: 7th Jul, 2010  |  Contact: Darren  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Jul, 2010More details…
  • 100%
    "My first encounter with Darren was that he showed his extenisive knowledge of roofing when he came to look at the job,he knew exactly what he was talking about and this was one of the key factors for us going with the company.

    "

    Rating by: Trevor  |  Rating posted: 26th Feb, 2010  |  Contact: Therese & Darren Meyrick  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Feb, 2010More details…

Unauthenticated ratings (4)

  • 100%
    "Fantastic work!! Great communication!! Ensures you can have a good nights sleep not worrying about the strength of your roof. Good comments received since on the look of our roof."
    Rating by: Iona  |  Rating posted: 14th Sep, 2010  |  Contact: Darren Meyrick  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Iona, 14th Sep, 2010More details…
  • 88%
    "Great job fixing a leak in my roof and other services to ensure weather tightness and roof maintenance. Such a good service I have asked Darren to put me on bring up for an annual check up. Highly recommend this service."
    Rating by: Annabel  |  Rating posted: 25th Jun, 2010  |  Contact: Darren Mayrick  |  Job date: May, 2010
    Communication: 60%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Annabel, 25th Jun, 2010More details…
  • 98%
    "Darren was very courteous, helpful and knowledgeable, and the finished job looks fantastic. Another very satisfied customer who will be recommending Kenray to others!"
    Rating by: Bridget  |  Rating posted: 30th Mar, 2010  |  Contact: Darren  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Bridget, 30th Mar, 2010More details…
  • 95%
    "Our roof ridge tiles were blown off during the storm two Fridays ago. Darren was really helpful and his team did a good job with the repairs. Thanks Darren and Kenray Services! "
    Rating by: Talia  |  Rating posted: 25th Mar, 2010  |  Contact: Darren  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Talia, 25th Mar, 2010More details…

Primary contact
Darren Meyrick

Phone number
04 5683300

Phone number (alternative)
06 3048804

Website
www.kenrayroofing.co.nz

Availability
This week/ASAP

Postal address
PO box 40205,
Upper Hutt,
5140

About us
roofing

What we do
Roof Inspections
Roof Repairs
Roof Coatings
Moss Kills
Water Blasting
Gutters / Spouting
New Roofs
Additions
Ceiling Insulation

Categories we service
Spouting, Roofing Maintenance and Restorations, Roofing Contractors, Roofing Consultants, Replace / Repair Spouting

Areas we service
Wellington CBD, Upper Hutt, Lower Hutt, Greytown, Featherston Area, Carterton

Character count:

Full name of the contact person undertaking the work on behalf of this business

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder. This email address will NOT be published on NoCowboys.co.nz, provided to this business or made available to third parties

Please confirm your email

Write about your experience. The more information and details you give, the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Check this box if you wish to receive occasional news and prize emails from NoCowboys.co.nz