Name: Kiwivac Central Vacuum Systems - Auckland
Telephone: 092946577
Rating: 98

Ratings

88%

"A pleasure to deal with Michelle. It was very easy to order and pay for new vacuum cleaner bags. They arrived two days later. Excellent service. "
Michelle de Brouwer responded:
"We appreciate you taking the time to place your feedback, thanks. Happy vacuuming, until next time. "
Rating by: C | Rating posted: 15th Jan | Contact: Michelle de Brouwer | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 80% | Value: 70%
C•15th Jan•More details, one reply…
100%

"Excellent standard of service, knowledgeable technician and fair price. Top marks all around. "
William de Brouwer responded:
"Hello Jim Thanks so much for taking the time to replace your review, we appreciate your feedback. We are pleased we could help you with your Modern Day central vacuum system. If you ever need assistance in the future please give us a call or send us an email."
Rating by: Jim | Rating posted: 23rd Dec, 2019 | Contact: William | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jim•23rd Dec, 2019•More details, one reply…
100%

"We have a central vac system and there was no manufacturer details on it. Michelle helped us match the right dust bag to it through sending us photos of examples and asking about connections etc. She matched the right bags and had them couriered immediately.
I highly recommend working with this company."
William de Brouwer responded:
"Thanks Dawn for placing your feedback, we appreciate you doing it. It was a pleasure to be able to help you. Please contact us if you every have any queries or need anything for your central vac. "
Rating by: Dawn Kely | Rating posted: 20th Nov, 2019 | Contact: Michelle de Brouwer | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dawn Kely•20th Nov, 2019•More details, one reply…
100%

"The KiwiVac team are absolutely amazing. I made contact over the phone, gave them a very amateur description of what was wrong with my central vacuum (sorry I had no idea where all the parts were lol). The next business day they made contact, he popped in on his way home from work and was able to fix the problem within an hour (pipe in the ceiling had come away. Outstanding customer service - I highly recommend this company"
William de Brouwer responded:
""We are pleased we could help Briar. It was a pleasure to be able to solve the problem. It's always nice to have happy clients who feel good with our service. If you have any issues in the future or need any replacement parts please give us a call or send us an email. Happy Vacuuming!""
Rating by: Briar | Rating posted: 24th Oct, 2019 | Contact: William & Michelle De Brouwer | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Briar•24th Oct, 2019•More details, one reply…
90%

"Highly recommend Campbell and the KiwiVac team. The change to our little house in Greenlane was literally overnight with the regular pools of water on the windowsills completely gone and never to reappear after the installation.
The air quality of our cottage is now so much better and the perpetual damp feeling and smell are but a memory. "
William de Brouwer responded:
"It's so good to hear your home is now 'free of the damp feeling and smell' since you've had a Drimaster Ventilation System installed. On behalf of the team I would like to thank you for highly recommending us. We hope you have many years of dry window sills and better air quality."
Rating by: Chris | Rating posted: 12th Sep, 2019 | Contact: Campbell | Job date: Aug, 2019
Communication: 70% | Quality: 100% | Reliability: 100% | Value: 90%
Chris•12th Sep, 2019•More details, one reply…
100%

"I would like to thank Kiwivac for their outstanding customer service. From the prompt communications and quality efficient servicing of our central vacuum system, they shone from beginning to end. We will be recommending them to our friends."
William de Brouwer responded:
"Thanks Rachel for your amazing feedback. We do our best to give all our customers an efficient and quality service, along with good communication. We are happy we could help solve your problem. We really appreciate that you will be recommending us to your friends."
Rating by: Rachel | Rating posted: 22nd Aug, 2019 | Contact: william | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rachel•22nd Aug, 2019•More details, one reply…
100%

"Michelle, William and Campbell are all great to deal with. They have been super helpful and patient during our very drawn out renovation project and we're very happy with our new KB2. Highly recommend dealing with this family run business."
William de Brouwer responded:
"Thanks for the awesome feedback Karen. It's great to hear you are very happy with your KB2 Kiwivac Central Vac system. If we can help in any way in the future please contact us."
Rating by: Karen | Rating posted: 14th Aug, 2019 | Contact: Michelle, Campbell, William | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•14th Aug, 2019•More details, one reply…
100%

"After describing my vacuum issue to Michelle and sending an email with some pictures, she advised a solution that worked!! No extra parts required or a serviceman! I am so grateful that she happily solved my problem and got my central vacuum working again! Great service given with cheerfulness. 10 points for you Kiwivac and especially Michelle"
William de Brouwer responded:
"We are pleased we could help Fiona. If you have any other issues or need any replacement parts please give us a call or send us an email. Happy Vacuuming!"
Rating by: Fiona | Rating posted: 6th Aug, 2019 | Contact: Michelle | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Fiona•6th Aug, 2019•More details, one reply…
100%

"I'd like to sincerely thank you for your amazing service. I contacted you via email on Monday morning and within a few hours Michelle had called me and sorted out the two issues I had. And within two days I had the spare part I needed.
It was such a pleasure dealing with your company, and Michelle. I shall be keeping your details for when I need help with my ducted system in the future"
William de Brouwer responded:
"Thank you for your compliments, it's our pleasure to be able to solve the problem you had with your hose coming out of the handle and supply you with a new vacuum head. It's always nice to have happy clients who feel good with our service. We look forward to doing business with you in the future. "
Rating by: Kaye | Rating posted: 28th Jun, 2019 | Contact: Michelle | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kaye•28th Jun, 2019•More details, one reply…
100%

"Just a note to say how pleased we are that we bought a kiwivac vacuum for our home, no more dragging old cleaners around with no suction. With just one light hose, cleaning is a breeze and with a powerful motor fitted outside there's no noise and the extra suction is amazing. We upgraded to a deluxe turbo head which made it easier to push and are very pleased with the whole system. We have recommended Kiwivac to all our friends .
"
William de Brouwer responded:
"HI Graham, Thanks so much for leaving such a great review :) It's wonderful to hear that you like your Kiwivac system that much that you recommend it to all your friends. Word of mouth is a very powerful thing. We wish you many years of happy vacuuming. "
Rating by: Graham | Rating posted: 26th Jun, 2019 | Contact: William | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Graham•26th Jun, 2019•More details, one reply…
100%

"We changed our central vacuum system to Kiwivac after moving into a new build 2 years ago, where a different system had been supplied by the builder. There was no comparison on how much better Kiwivac was to the other system. The service was also exceptional. We already knew Kiwivac was reliable after living in a 12 year old home with a Kiwivac system that always worked well. Sarah H"
William de Brouwer responded:
"Thanks for the awesome feedback Sarah. It's great to hear you are happy with your new Kiwivac Central Vacuum and the level of service we provided. I am sure you can appreciate how hard it is competing against other brands who under-spec a home, or sell a system that isn’t up to the job, just to make a sale and don’t care about the end result for the homeowner. Or and how it affects the whole central vac industry. Unfortunately some developers/builders just purchase systems on price when building a spec home or for a client. They don't always know that some brands give you a better performance and higher quality hose, accessories etc. I am not saying that this was necessarily the case with your builder but it is something we sometimes come across. "
Rating by: Sarah | Rating posted: 23rd Jun, 2019 | Contact: Sarah Handley | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sarah •23rd Jun, 2019•More details, one reply…
100%

"System is working perfectly"
William de Brouwer responded:
"Thanks for your review Marie, it's great to hear your system is working perfectly."
Rating by: Marie | Rating posted: 25th Apr, 2019 | Contact: M Coles | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Marie•25th Apr, 2019•More details, one reply…
100%

"We had guy name campbell Jamieson and he explained very well also he made a time to come to our work at our suitable time. Service was very fast including the installation. We are happy with the service he provided for us and look forward to seeing again. Thanks Campbell.????"
William de Brouwer responded:
"Thanks for your great feedback. Great to hear you are happy with our standard of workmanship and your kiwivac central vacuum system we installed. ""
Rating by: Vijay & varsha patel | Rating posted: 18th Apr, 2019 | Contact: Varsha&vijay patel | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Vijay & varsha patel •18th Apr, 2019•More details, one reply…
95%

"We have had the system for over 10 years, it has never been serviced and is still working great, we just needed a new hose and William delivered it and checked the machine for us, great service."
William de Brouwer responded:
"Thank you for your review. We are pleased your system has been working well for over 10 years and you are happy with it. If you need any replacement accessories or anything for your central vacuum system in the future give us a call. We are more that happy to help out."
Rating by: Mark | Rating posted: 18th Apr, 2019 | Contact: William | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Mark•18th Apr, 2019•More details, one reply…
93%

"Was looking for a replacement filter for my central vac. Could purchase from OZ for at least half price of cost in NZ but this company came to the party and did reduce the price. Whilst still more expensive that from OZ it circumvented a lot of hassles and was delivered very quickly."
William de Brouwer responded:
"Thanks for taking time to place a review. We do try our best to provide a quick and hassle free service. If we can be of any assistance in the future please give us a call or send us an email."
Rating by: Mark | Rating posted: 18th Apr, 2019 | Contact: Owner | Job date: Apr, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Mark•18th Apr, 2019•More details, one reply…
100%

"William is a very nice gentleman, caring, and is honest with his work. Their price is very reasonable. This is my first time that I used Kiwivac (William) but definitely will use him again in the future. Would highly recommend this company Kiwivac and especially William to everyone!!! 5-star service - From a very happy customer :) "
Michelle de Brouwer responded:
"Thank you so much for taking the time to place your feedback and your kind words. It will be a pleasure to work with you in the future."
Rating by: Mai | Rating posted: 18th Dec, 2018 | Contact: William | Job date: Dec, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mai•18th Dec, 2018•More details, one reply…
100%

"Great friendly advice from Michelle. She fixed my problem over the phone and saved me a call out fee. I also ordered some accessories and they were delivered within the day. Refreshing to get such great service. "
William de Brouwer responded:
"Thanks Susan for your review. We try our best to save our customers money, where ever we can, with our after sales service. "
Rating by: Susan | Rating posted: 6th Nov, 2018 | Contact: Michelle | Job date: Nov, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Susan•6th Nov, 2018•More details, one reply…
100%

"We have had a Kiwivac system since we moved into our house 8 years ago. We preferred our pull-along vacuum cleaner as it had much better suction but loved the floor height suction in the kitchen that takes the sweepings. When this stopped working we called William to fix it, which he did quickly and efficiently. William didn't think our whole system was working correctly so took our unit away and found that it had an incorrect filter in it blocking the suction. William fixed our unit which… now works extremely well and only charged us for the filter. We were very impressed with William and his keenness to get our system working properly. William and Kiwivac come highly recommended."
Michelle responded:
"Thanks for your We are pleased we could sort your problem with your Kiwivac as we pride ourselves on a great NZ product and back up service. We never install a Kiwivac power unit that we wouldn't be happy putting into our own home to make a sale. Therefore we were only too happy to sort the problem you had and get your central vacuum to perform as it is supposed to."
Rating by: Leanne | Rating posted: 18th Sep, 2018 | Contact: William | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Leanne•18th Sep, 2018•More details, one reply…
100%

"Campbell And Russell from Kiwivac did an outstanding job for us recently. We want a ventilation system installed in the ground floor our our house and had been told it wasn't possible. Campbell came up with a plan and then delivered a great solution. Their workmanship was of the highest quality and the finish and end product is excellent. Real value for money and highly recommend. "
Michelle responded:
"thanks so much for the positive feedback regarding the installation of your Drimaster ventilation system."
Rating by: Bob | Rating posted: 14th Sep, 2018 | Contact: Campbell Jamieson | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bob•14th Sep, 2018•More details, one reply…
100%

"We installed a Kiwivac Central vac system in our new house 10 years ago. Had absolutely no problems with it and so when we bought our new house it was a no brainer to have a system retrofitted by Kiwivac. Well they turned up, piped our whole house (280 sqm ) and installed a complete vacuum system in one day. Unbelievable service and no mess was left All for under 3K, fantastic people. Look no further if you want a central vac system in your home, new or retrofitted."
Michelle responded:
"Thanks Dave for your great feedback. Great to hear you are happy with our standard of workmanship and your kiwivac central vac. "
Rating by: dave | Rating posted: 1st Aug, 2018 | Contact: William | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
dave•1st Aug, 2018•More details, one reply…
100%

"William and Michelle offer an excellent product with the rare commodity of genuine customer service. This is a delightful combination."
Michelle responded:
"Glad we could help Elizabeth. Thanks for your feedback. "
Rating by: Elizabeth | Rating posted: 24th Jun, 2018 | Contact: William and Michelle | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Elizabeth•24th Jun, 2018•More details, one reply…
98%

"Rang on a long weekend well after business hours with our issue. We received a phone call wihtin minutes of leaving the message. The tradesman w s able to diagnose the issue over the phone and then arranged a firm appointment for the first business day after the long weekend to come out and rectify the problem. He bought what was required and was done in 1/2 hour with no drama."
William responded:
"Thanks for your review. If you need assistance with your central vacuum system in the future give us a call."
Rating by: Ross | Rating posted: 22nd Jun, 2018 | Contact: Sorry can't recall name | Job date: Jun, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Ross •22nd Jun, 2018•More details, one reply…
100%

"The installer and the phone support from Kiwivac was excellent. Fast, efficient and helpful"
Michelle responded:
"Many thanks for your positive review."
Rating by: Anthony | Rating posted: 22nd Jun, 2018 | Contact: Michelle | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Anthony•22nd Jun, 2018•More details, one reply…
100%

"Very polite, reccommendations were sound, stuck to original verbal quote and everything is better than it was"
Michelle responded:
"Thanks for your feedback. We are happy we could help."
Rating by: Laurie | Rating posted: 22nd Jun, 2018 | Contact: William | Job date: Jun, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Laurie•22nd Jun, 2018•More details, one reply…
100%

"Nigel came and pre-piped through the house about 4 months before final fitting and he was so helpful, nothing was a bother and the price, I thought, was superb. He then came back and finished it off in about January, same thing, no bother and great price. I love my vac (as much as any woman could) Great service, great company, thanks team."
Michelle responded:
"Thanks Bobbie for your feedback. We're pleased your are very happy with your Kiwivac and our level of service."
Rating by: Bobbie | Rating posted: 25th May, 2018 | Contact: Nigel | Job date: Jan, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bobbie•25th May, 2018•More details, one reply…
95%

"Very happy with finished product. Quality of service was excellent and a highlight of our renovation. More than happy to recommend the company."
William de Brouwer responded:
"Great to hear you are happy with our service and your system. Thanks for the feedback"
Rating by: Jono | Rating posted: 24th May, 2018 | Contact: Campbell | Job date: Feb, 2018
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Jono•24th May, 2018•More details, one reply…

Primary contact
William de Brouwer

Phone number
092946577

Website
www.kiwivac.co.nz

Availability
This week/ASAP

Physical address
92B Bycroft Road,
Drury,
2578

About us
Kiwivac - the central vacuum professionals since 1983. We cover the Greater Auckland Area

Whether you are building a new home or have an existing home and would like a central vacuum system installed we can help you. Renovating or extending we can also install a system or add onto your existing system.

We install central vacuum power units that we know you will be happy with and never underspecify a system to get the job.

We offer you peace of mind to install a central vacuum system you will be happy with backing our products and service with a comprehensive guarantee including a customer satisfaction guarantee. Our workmanship is of a very high standard with over 65 years experience between us in the central vacuum industry. We will give you an honest and reliable service along with quality workmanship, great customer service and after sales service second to none.

We know central vacuums inside and out being the only company to manufacture central vacuums in New Zealand.

What we do
- Install central vacuums into new and existing homes
- Do alteration work and extensions to existing systems
- Install systems onto existing pipe outs - where the pipes are already in the walls and you need a central vac unit installed.
- Replace motors in existing power units - you don't have to replace the whole vacuum unit
- Repair existing power units where possible
- Clear blockages
- Fix low suction issues
- Fix wiring problems
- Replace wall inlets
- Service systems
- Supply replacement hoses, spare parts, vacuum heads and accessories
- Sell disposable bags for all central vac brands
- Sell foam and cartridge filters for other brands
- Offer the largest range of accessories in NZ

We also install, service and repair Drimaster and HEX390 Ventilation systems.

Categories we service
Vacuum Systems, Home Ventilation, Home & Electronic Appliances, Appliance Repair Services

Areas we service
Woodhill, Wiri, Whitford, Whenuapai, Whangateau, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wellsford, Wattle Downs, Waterview, Warkworth Township, Waiwera, Waiuku, Waitakere City and Suburbs, Waitakere City, Wainui, Waiheke and Gt Barrier Islands, Waiau Pa, Unsworth Heights, Tuakau, Totara Park, Totara Heights, Torbay, Titirangi, Tindalls Bay, Three Kings, Te Atatu, Takapuna, Swanson, Sunnyvale, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Lukes, St Johns, St Heliers, Snells Beach, Silverdale, Sandringham, Runciman, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Redvale, Red Beach, Ranui, Ramarama, Puni, Pukekohe, Pukekawa, Puhoi, Ponsonby, Pokeno, Point Wells, Point Chevalier, Penrose, Parnell, Paremoremo, Parakai, Papatoetoe, Paparimu, Papakura Central, Papakura Area, Panmure, Palm Beach, Pakuranga, Otara (Manukau), Otahuhu, Ostend, Orewa, Oratia, Orakei, Onewhero, Onetangi, Oneroa, Onehunga, One Tree Hill, Omaha, Northcote, North Shore City and Suburbs, North Shore, Newmarket, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milwater, Milford, Middlemore, Matakana, Massey, Maraetai, Manurewa, Manukau City and Suburbs, Manukau central, Manly, Mangere Bridge, Mairangi Bay, Mahurangi West, Laingholm, Kingseat, Kelston, Kawakawa Bay, Karaka, Hunua, Howick, Hobsonville, Hillsborough (Auckland), Hillcrest (North Shore), Highland Park, Herne Bay, Herald Island, Henderson, Helensville Central, Hatfields Beach, Half Moon Bay, Gulf Harbour, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, Freemans Bay, Franklin Area, Forrest Hill, Flat Bush, Epsom, Ellerslie, Eastern Beach, East Tamaki, Drury, Devonport, Dairy Flat, Conifer Grove, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Cheltenham, Castor Bay, Campbells Bay, Bucklands Beach, Buckland, Browns Bay, Brookby, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Belmont (Auckland), Beachlands, Beach Haven, Bayswater, Balmoral, Awhitu, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Ardmore Airport, Ardmore, Ararimu, Algies Bay, Alfriston, Albany, Airport Oaks

Kiwivac Central Vacuum Systems - Auckland / Vacuum Systems in Drury