My first encounter with Ronal was unreal. (One day there was cold water, running, in our kitchen and bar, the following days NOTHING. Our Chairman suggested to check the tap outside, but I honestly forgot to. Ronal checked up in the ceilings, pipes, d/stairs cellar area, EVERYWHERE. 20mins later, he giggled, "YESSSSS.....", then told me,… "someone is playing with taps outside"...yup, where our Chairman said....So I didn't look like the incompetent fool, Ronal wrote a $5 tool was needed to fix the problem...YAYYYYYY.
I/we needed "help" again, because the pipe where the water was being turned off was leaking AND our Mobility toilet was blocked. BOOOOOMMMM, done in Ronal SUPERQUICKPLUMBING style.
I now have his card AND will always 100% be calling Ronal, if we need a PLUMBER. Don't let this guy go, he must definitely be an ASSET to your company.
Will be recommending him to friends and whanau.
THANX HEAPS FOR ASSIGNING RONAL TO OUR JOBS @
BAY ROSKILL SPORTS CLUB
231 Whitney St, Blockhouse Bay
Overall I would highly recommend him to anyone I know, and will definitely be using him again.
"However I did have to ring your office to find out how to give you feedback. Surely there should be a button labelled 'post feedback'.???
"This was the second time Ronald has helped us so we can highly recommend him.
"I cannot speak highly enough of his pleasant and professional attitude. Nothing was too much trouble. I would gladly recommend him to anyone requiring plumbing work. He is definitely one out of the bag!
"I have a very friendly but excitable large barky dog and Kane didnt miss a beat and had no issues with her - it made it much easier for me to have a dog friendly visitor in the house.
Kane was friendly and nicely chatty but very… respectful and not intrusive in the home I highly recommend the service of PlumbQuick and Kane in particular.
"My wife and I are satisfied with the work done. Thank you.
"Clear communication about the timing of the visit and Kane called ahead to make sure we would be home.
Efficient fault identification to the Incinkerator and not the dishwasher as I had thought :o) Clear about timing and pricing for a replacement unit and didn't even hesitate to also fix the leaking tap.
Overall a very good experience
"I contacted them first thing and they advised that they could send out a serviceman either mid morning or early afternoon. Chris turned up before lunch and checked out the problem. The leak was not in a very good place, as he had to climb under the house, and there is not much room.
The repair was done with little… disruption to the house hold and very quickly and efficiently.
I certainly will be using them again.
Rang PlumbQuick this 7.40ish morning - Ronal was here sorting my job by 11.20am!
Would definitely recommend :)
"What I was told when I booked the job for 8am.
... can go to your job on Thursday morning if this would suit?
When I rang to see why he hadn't arrived.
The job is booked for the afternoon - we can't give… you an exact time.
I booked the job for the morning, so I could arrange to be home from work. I ended I had to stay home for the full day. I have marked the value for money rating down for this reason - sometimes the cost is more than just $$$$ paid for the service,
In respect of the quality and friendliness of the plumbing service - spot on.
My only comments is when I rang plumbquick to book the job the phone was answered with Hello. I had to ask if I had the plumbquick number. I would have expected as a business the person answering the phone have answered good morning/afternoon Plumbquick you are speaking with ??? (best business practice).… Also my street number was supplied incorrectly to the technician who had to ring and locate my address. Also it was not explained to me that I was required to pay on completion of the job. This was ok but what if I hadn't been able to pay on the day??
"Very prompt service with a smile,cheerful demeanour and good explanations on what needed doing and the costs involved
Thanks again Peter
"Would definately recommend.
"Nathan was what one would expect from an experienced professional, quick clear and onto the job without hesitation. Excellent outcome and he left the place as he found it. Pleasant personality and very much customer focused; ask for him if you want a job done well :-)
"He called me prior to the agreed time slot to confirm arrival and was very prompt turning up soon after.
He was very knowledgeable, friendly and got the job done efficiently and to a high standard.
Peter arrived the next day and sorted the 2nd stage of our leak without issue, again a friendly and super great service.
This Company delivers what they promise, are fast, reliable, friendly… and reasonably priced. Had 2 visits in 2 days but only charged for one call out fee, nice one!
"Thanks a lot for being so quick and easy.
"I would certainly recommend their work, and will most certainly use them again if required.
"He was pleasant and personable to have in my home and most important of all, I trusted him to do a good job and as a female I felt safe to have him… around.
Nathan tidied up fully after he completed the job and when I asked for some additional work at a later date - it was no trouble to re-book him again.
I would heartily recommend Nathan and Plumbquick.
- Extremely prompt service (same day)
- Kane explained the pros & cons of various solutions clearly
- Kane's work was fast, neat and tidy
- Price was good
Overall absolutely impressed, and very grateful for both the fast, friendly & professional service.
"He diagnosed the problem, and repaired it with the minimum of fuss.
Recommended.
"Wanted to get a quote on another couple of plumbing jobs and Shane said he would pass the message on but still haven't heard back from company - will call them to chase up.
"The whole experience of dealing with Plumbquick will ensure that we will definitely use their service again.
So different from other Plumbing Firms we have dealt with!
Within 3 - 5 minutes we had a quote, time frame and a fix! John was unbelievable with my 3yr old that loved his tools and dog. And my 8yr old daughter he made an effort to chat to.
I… only wish I knew about John and Plumbquick in the past. I will never go elsewhere and certainly now only recommend one firm!
Your firm as mentioned were elite as was your tradesman.
Thank you...
Respect!
Recently Peter Howard has attended current property to install new laundry tub & pipes & also remedy old piping which was creating a… very smelly kitchen (not installed by Plumbquick). Peter is a very pleasant tradesman, explains all work being undertaken & his workmanship is great.
Finally, I could not leave out mentioning Plumbquick's office ladies, Jess & Kylie, who have always been been helpful when telephoned.
A good service provided over many years. Have recommended to others in the past and will continue to do so.
Rose, North Shore, Auckland.
"
Highly recommended...
"A very satisfied pensioner, Thanks!
"Had a great deal of good ideas to help me take note for next time I renovate when it comes to planning cylinder replacements etc.
My only point I wasn't happy with was the $35 service fee on top of the work and parts.
"Good job Plumbquick and Ronal! You guys are reliable and very efficient.
Thanks!
"As a property manager I need to utilise tradespeople I can rely on and Plumbquick tick all the boxes for me!
"As usual Pete diagnosed the problem quickly and dealt with the problem quickly.
EXCELLENT service, quick, friendly, efficient, supported by excellent communication from PlumbQuick Customer Service throughout the job. Reasonable price too :)
Thanks Pete!
"Very courteous, professional and competent. I am glad my neighbour had your number on his fridge.
This was a great service experience. Thank you very much, especially Rob.
Regards,
Thomas
"(despite being a west ham supporter !!!!)
"
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%