Name: Seal Plumbing & Gas Services
Telephone: 021797912
Rating: 93.3

Ratings

30%

"I do not recommend this company. I needed two small jobs completed on a rental property. One was to fix a leak at the back on the toilet (completed satisfactorily). The other was to investigate and rectify why the water was not draining freely from my kitchen sink (through an insinkerator). The job was picked up and scheduled promptly. The guys that arrived to do the work seemed friendly enough. I met them at the property but had to leave before they were finished the job. I had other… workers there who were able to lock up. I paid the bill, however later that week the tenant advised the drain still wasn't draining freely. I contacted Seal and got responses from Steve which were curt, argumentative and very condescending.

Transcript:

From me to Steve: From what I understand there is no improvement since your visit. I’ll check for myself later in the week. If I feel there is no improvement to the issue I’ll let you know and we can discuss next steps then. My expectation would be that for $260 to clear a blocked drain, the drain would be unblocked and draining freely.

Steve's response:

Kirsten,

Your email contact this evening was provocative.

Your drain was running freely.

You go and apply your plumbing knowledge to the situation.

If remedial works are needed we can help but we will charge.

Good night,

I did not engage further. Do not use these guys. $260 to plunge a drain is ridiculous - especially when it doesn't actually solve the problem. And the attitude of Steve is disgusting."
Steve Deacon responded:
"Kirsten has presented an edited record of communications. She omit details such as our explaining that $260 to unblock a drain that then becomes blocked again a short time later suggests an underlying fault with that drain. In which case, hydrojetting and camera works will be required. A $260 unblock is not thereafter a free pass to have you drain likely root cut and possibly rebuilt for nothing more. Here is the series of (for us) late night communications initiated by KIrsten... 8:39PM From Kirsten Hi Steve, The house is currently vacant with new tenant officially moving in on 12th July. So “re-blocking” wouldn’t be an issue as it hasn’t been used since the guys were there to repair. I’ll go and check for myself later in the week and let you know whether I think it’s improved since your team visited. If it isn’t any better I’d like you to come and revisit as it won’t have met my expectations of what I’ve paid for. Thanks Kirsten 8:53PM From Steve Hi Kirsten, We didn't make a repair, we unblocked the drain. If there is an underlying issue then you will have to pay for that to be identified and remedied. Regards, Steve 9:15PM From Kirsten From what I understand there is no improvement since your visit. I’ll check for myself later in the week. If I feel there is no improvement to the issue I’ll let you know and we can discuss next steps then. My expectation would be that for $260 to clear a blocked drain, the drain would be unblocked and draining freely. 9:24PM From Steve Kirsten, Your email contact this evening was provocative. Your drain was running freely. You go and apply your plumbing knowledge to the situation. If remedial works are needed we can help but we will charge. Good night, Steve"
Rating by: Kirsten | Rating posted: 31st Jul | Contact: They never gave me their names | Job date: Jul, 2024
Communication: 0% | Quality: 20% | Reliability: 100% | Value: 0%
Kirsten•31st Jul•More details, one reply…
0%

"I will never use Seal Plumbing again nor recommend their services. I was charged $265 for a 2 minute job which could have been solved during our phone call, had Steve actually taken the time to listen to what I was requesting. After querying my invoice Steve became rude, aggressive & condescending, which looking at reviews on here after the fact seems to be a common complaint.
I first contacted Steve to ask if our built in gas heaters were safe to use. I was not asking for work to be… done on these heaters, just wanting to know if they were safe to use. I told him the brand of these very old heaters & he said he would get someone out to check they are doing what they should be doing. If Steve was a professional he could have told me over the phone that these heaters are not safe & should not be used.

However he was obviously out to make a dollar & sent 2x gas plumbers to my property - the 2 plumbers saw the brand of the heaters (which I had told Steve on the phone) did not touch anything or perform any work, and told me “This brand of heaters are non-flued: this means the products of combustion are released back into the room. They are no longer sold. There are healthier heating option such as flued gas heaters and heat pumps that do a better job” I then thanked them for letting me know they weren’t safe to use & they left.

I then received the $265.50 invoice, which I was shocked about, given the plumbers were here for less than 2 mins & completed no work. I rang Steve to query the invoice & explained that I didn’t think the invoice was fair & if we could meet in the middle, as he could have told me this info over the phone & he then became aggressive & said I agreed to the costs & he would look at transcripts from our phone call as he was under the impression they were servicing or removing these units (I never asked for either, and the transcripts from our original convo showed this. I did agree to the costs but that was on the basis that the plumbers would do some gas checks to see if the heaters were safe - which they did not do). He also said if I just wanted to know if they were safe I could have googled this myself, which again was condescending & unprofessional.

I have paid this invoice but thought I should review so people are aware of Steve’s horrible customer service. And hopefully choose to look elsewhere."
Steve Deacon responded:
"Arian call us across town to service two gas heaters. She completed our paperwork agreeing to our rates and terms. When we arrived we explained that her older style heaters were designed to release the products of combustion back into the house. On hearing this she turned us away. While we may have been on site for just a few minutes we involved in Auckland traffic for 45mins for Ariana. We applied our minimum charge to her job. - Steve"
Rating by: Ariana | Rating posted: 15th Jul | Contact: Steve Deacon | Job date: Jul, 2024
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Ariana•15th Jul•More details, one reply…
63%

"I will pay this bill, but I will never use this plumbing company again.
Seal Plumbing sent 2 men to fix a washer in my toilet,
25 minute job...$284.00.
The plumbers were polite, but Steve the owner was abusive and defensive. "
Steve Deacon responded:
"Mary is confused. She ordered work, then cancelled it, then called to ask where we were. Disputed the bill. Disputed the accuracy of the GPS systems versus her memory. Disputed text logs that showed that we had sent info on our rates & terms in advance. Argued that our use of technology was proof that we had something to hide - it is not. Mary was charged the minimum 1 hour call out that covered site & travel time. We look forward to the promised payment. Office, SEAL Plumbing & Gas ltd. "
Rating by: Mary | Rating posted: 7th May | Contact: Mary Wenham | Job date: May, 2024
Communication: 70% | Quality: 80% | Reliability: 100% | Value: 0%
Mary•7th May•More details, one reply…
95%

"Efficient, on time and thorough. Repaired gas leak and installed new cooktop. Very thorough with compliance checking.
Steve and gasfitters who attended went extra mile to find a 5.5ml spanner not included with hob. Will take that up with Bosch
Team were friendly, communicated well and even cleaned up after themselves.
Thank you "
Steve Deacon responded:
"Thanks Desiree, for the work and the review. We are happy to have been of service. Cheers, the Team at SEAL Plumbing & Gas Ltd."
Rating by: Desiree | Rating posted: 30th Apr | Contact: Lewis and Kyle | Job date: Apr, 2024
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Desiree•30th Apr•More details, one reply…
35%

"We sought Seal plumbings advice regarding the reason our hot water cylinder had stopped working, and Steve came out the same day to make an assessment. Upon viewing the cylinder he proclaimed that the cylinder needed repair, which would cost upwards of $1000 and may rupture the cylinder necessitating replacement. Upon that basis we elected to opt for a larger replacement cylinder in a more convenient location.
However, the evening that the replacement job was completed we still did not have… hot water and I investigated closer. We identified very leaky connections where the new cylinder had been plumbed in and Steve confirmed these would not be the cause, and he would send a team member around to repair the faulty joints and assess why we still did not have hot water. The team member arrived promptly, and used a "death stick" to ascertain that the cylinder was not recieving any power and the electrician would need to return. This was interesting to us as Steve had never done the same to assess the status of the old cylinder. On this basis, we believe Steve forgot to check the old cylinder was receiving power. Upon the electrician returning it was deemed to be a ripple relay fault that had caused no power to be transmitted to the cylinders - it is likely we never needed to repair or replace the old cylinder at all."
Steve Deacon responded:
"Byron wanted a new cylinder for free and we did not oblige him. The matter went to court in case CIV-2023-044-001708 and the courts found in our favour. - SEAL Plumbing & Gas Ltd."
Rating by: Byron | Rating posted: 13th Mar | Contact: Stephen Deacon | Job date: Dec, 2023
Communication: 0% | Quality: 20% | Reliability: 70% | Value: 50%
Byron•13th Mar•More details, one reply…
0%

"Very disappointing , offensive and totally unnecessary levels of customer service. Spoke to someone on reception called Phil about a concern that I had about them turning up without an appointment being confirmed (leading to issues with the actual plumber that we had booked) but he only wanted to talk over the top of me, not allowing me to explain what my concern was. Later though someone else from Seal called back who seemed calmer which I thought was promising but then they also wouldn't… let me explain and kept telling me that i had to pay. More than once I told them I was going to pay! - but would be good if I could explain what I was unhappy about. Their reaction then became repeated references to how if I was in financial hardship they could put me in touch with WINZ which was pretty condescending stuff given they knew that wasn't the problem. Discussion was valueless from there - so a bizarre service experience which included misinformation from a plumber I think all would be off avoiding."
Steve Deacon responded:
"We were called to the property by Michelle. Paperwork was sent in advance plus info on our ETA. Our staff called ahead, identified themselves and were given directions to the house. Michelle's partner Colin completed the paperwork that had previously been emailed to them. When our investigation of the system was completed the client said they would not pay because they had not asked for the work ( Nb. this was contrary to the record telephone calls and completed paperwork). We suspect that there is an issue of hardship here. When we raised this with them they requested information on making a claim from WINZ. As a general guide it is always best to be upfront with tradesmen if you are finding times hard. Michelle's threat to drive business from us because she's an "influencer" is silly (i.e., counter-productive). We look forward to payment for today's investigation in full by the due date; talk to WINZ they may be able to help. The excessive water pressure is the problem that needs to be addressed - have your WINZ agent call us. All the Best, SEAL Plumbing & Gas"
Rating by: Colin | Rating posted: 4th Mar | Contact: Steve | Job date: Mar, 2024
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Colin•4th Mar•More details, one reply…
63%

"The task was completed efficiently and swiftly, successfully resolving the issue at hand. I rated it 4 stars, acknowledging its overall quality while recognizing areas for improvement, as is common with most companies. However, the following day, the owner contacted me in a confrontational manner via phone, expressing dissatisfaction with my rating of 4 stars instead of 5. The conversation turned aggressive, with threats to downgrade my business to a one-star rating. This interaction completely… negated the positive impression I initially had of the company and its service. Upon examining other reviews, it became apparent that this aggressive behavior from the owner was not an isolated incident. While the plumbing service itself is commendable, there is significant room for improvement in their approach to customer relations."
Steve Deacon responded:
"Valeria is a property manager. She called not knowing what was the issue at a rental property. She relied on us to do the job. She was happy with the work but gave a below par review. She could not put her finger on any aspect of our work that was unsatisfactory. She said that she was only echoing the property owners view. When we asked her to share that view with us, she could not. Valeria doesn't understand that we are in a business to business relationship. She does say that we gave "Excellent plumbing service" so that some solace. "
Rating by: Karen | Rating posted: 2nd Mar | Contact: Steve | Job date: Feb, 2024
Communication: 0% | Quality: 100% | Reliability: 100% | Value: 50%
Karen•2nd Mar•More details, one reply…
100%

"Seal plumbing had a quick response where they came within a couple of hours as requested.
Once here they listened to my concerns and then set to work investigating the issue.
The workers here were friendly, professional and competent.
I will definitely call on them for any future issues.
Thank you very much!
Jessie"
Steve Deacon responded:
"Thanks Jessie. Very Happy to have been of service to you. Cheers, Steve & the Team at SEAL Plumbing & Gas."
Rating by: Jessie | Rating posted: 29th Dec, 2023 | Contact: ? | Job date: Dec, 2023
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jessie•29th Dec, 2023•More details, one reply…
48%

"The job was done very quickly and the response time was great! The people doing the work were very nice. The person booking and invoicing, however was very rude and needs training in customer service. I was charged 1.25 hours for a 20 min job. The charge was surprising as I hadn't realised he charged this way. I knew there was an hour minimum but thought oh there must be a mistake.The stress of flooding and urgency of the job, meant I hadn't understood they charge their time from a depot on top… of a van fee. I rang to ask questions about it, I was trying to understand why I'd been charged the extra .25. He told me 'its not a charity, Im swindling him, I don't live in the real world its industry standards...he then threatened to up the bill if I left a review, as he had been generous. Steve was condescending and critical and manipulative. I paid the bill promptly and left the review due to his rudeness. With customer service training he could have explained the bill with much less arrogance and interrogation.

On this basis I wouldn't use this company again."
Steve Deacon responded:
"We were call on the afternoon of 21/12/23 to help Hayley with a broken water pipe that was flooding the house. We drove from Glenfield to Whangaparaoa to help her. With the job done Hayley complained that we had charged her 1h 15mins for the round trip and the repair. We provided the GPS log that showed that we should have charged 2 hours for the job (i.e., she was undercharged). Hayley then called back and said she should only pay one hour as she hadn't read the terms & rates before signing the contract. Hayley was looking a gift horse in the mouth. Hayley paid the original undercharged amount and left this review."
Rating by: Hayley | Rating posted: 21st Dec, 2023 | Contact: I wish I knew the name of the guys who actually did the work they were awesome ???? | Job date: Dec, 2023
Communication: 20% | Quality: 100% | Reliability: 50% | Value: 20%
Hayley•21st Dec, 2023•More details, one reply…
100%

"We ended up with a leak in the water pipe and needed repair urgently. Seal Plumbing responded straight away and we had a plumber in from of our door within 2 hours. The plumber who came was very polite and professional and did a great job. In terms of customer service, work carried out and pricing, i highly recommend Seal Plumbing "
Steve Deacon responded:
"Thanks Shion, for the work and the review, we are happy to have been of service :) SEAL Plumbing & Gas Ltd"
Rating by: Shion | Rating posted: 30th Aug, 2023 | Contact: Stephen Deacon | Job date: Jul, 2023
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shion•30th Aug, 2023•More details, one reply…
23%

"Terrible experience with these guys. A simple quick 10 min job to look at kitchen insinkerator and they charged me $300 for 'drain work' they were also messy and sloppy with their work carried out. NEVER USE THEM. Spread the word!"
Steve Deacon responded:
"The GPS shows that it was not a ten minute job. Rates and terms were agreed up front. With the job done you wanted to move the goal posts. It doesn't work that way - A deal is a deal. Thanks for your belated payment in full. SEAL Plumbing & Gas"
Rating by: Antoinette | Rating posted: 26th Jul, 2023 | Contact: Steve | Job date: Jul, 2023
Communication: 30% | Quality: 10% | Reliability: 50% | Value: 0%
Antoinette•26th Jul, 2023•More details, one reply…
95%

"Prompt and knowledgeable service that let me know the scope of the work and the cost of parts. The guys were pleasant and helpful. "
Steve Deacon responded:
"Thanks Jan. We were pleased to have been of service to you. SEAL Plumbing & Gas "
Rating by: Jan | Rating posted: 17th Jul, 2023 | Contact: Louis and ... | Job date: Jul, 2023
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Jan•17th Jul, 2023•More details, one reply…
100%

"As usual, Seal Plumbing helped to solve our problem. We have been dealing with the company for the past three years and are always pleased with the results. They are knowledgeable, professional, punctual and courteous. As I am a perfectionist, I am rather particular. They have fixed leaking pipes, installed an infinity gas heater and solved a couple of issues that had puzzled the builders working on the renovations in our house."
Steve Deacon responded:
"Thanks for the work and the review."
Rating by: Julie | Rating posted: 24th Nov, 2022 | Contact: Steve Deacon and Louis | Job date: Nov, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie•24th Nov, 2022•More details, one reply…
95%

"Steve's crew were fast, efficient and completed a difficult job to a very high standard. "
Steve Deacon responded:
"Thanks Shelley - Happy to be of service - Steve, SEAL Plumbing & Gas"
Rating by: Shelley | Rating posted: 29th Sep, 2022 | Contact: Not sure | Job date: Sep, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Shelley•29th Sep, 2022•More details, one reply…
100%

"Plumbers were in & out super quick to sort out replacement parts, and were back the same day to get it done. Invoicing was quick & painless, very professional overall."
Steve Deacon responded:
"Thanks Isaac - Happy to be of service - Steve, SEAL Plumbing & Gas"
Rating by: Isaac | Rating posted: 27th Jul, 2022 | Contact: Stephen Deacon | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Isaac•27th Jul, 2022•More details, one reply…
55%

"Efficient service.
But I seriously query whether Seal Plumbing and Gas are good value for money....
Spent about 25 Minutes at our property disconnecting a gas connection. They send two guys, charge a minimum of 1 hour (even if they are there 25 mins), a van fee and then, as if that is not enough, an extra $95 to issue a certifcate for the work they have done. So, equivalent to about $600 per hour...."
Steve Deacon responded:
"We sent the client links to our rates and terms of trade in advance. It was agreed in writing that the works be undertaken on that basis. We charge for site & travel time. There is a minimum 1 hour charge. And, if we do gas works we are obliged to issue a gas certificate for which we charge. When the job was done we issued an invoice. The client did not contact us to query the bill, instead, he left this review. We pride ourselves on doing quality work at a fair price. If clients have questions about their bills we hope that they will get in touch so that we can explain our charges and clear up any misunderstandings. We were pleased that this account was paid promptly and in full."
Rating by: Warren | Rating posted: 29th Jun, 2022 | Contact: Seal Plumbing and Gas Services | Job date: Jun, 2022
Communication: 10% | Quality: 100% | Reliability: 100% | Value: 10%
Warren•29th Jun, 2022•More details, one reply…
100%

"I had a leak from pipes under my bathroom basin and kitchen sinks. I googled plumbers and found a firm close to where I live. Knowing with tradies being so busy I was absolutely delighted with the way Seal plumbing coped with my problem. Even thou it was a small job they were so accomodating and had there men come to do my job within the hour which was amazing. The boys were so efficient and pleasant, doing a great job which was finished within the hour. I can’t speak highly enough of this… firm and would have no hesitation in recommending them to my family and friends and anyone who wants a good job done quickly good workmanship and an extremely helpful service. I will certainly be using them again."
Steve Deacon responded:
"Thanks Cheryl - Happy to be of service - Cheers, Steve, SEAL Plumbing & Gas"
Rating by: Cheryl | Rating posted: 28th Jun, 2022 | Contact: Steve | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Cheryl•28th Jun, 2022•More details, one reply…
98%

"We had a couple of freezing nights here in our house. It's an old villa and our first winter in it.
One night we're like that's it we're getting a gas heater in (we on mains gas)
I found Steve @ Seal on this site.
He was super prompt with his reply and literally 2 days later, his team Daniel & apprentice both arrived with the unit. They installed it. No mess no fuss. Explained and described every part of what they were doing.
The workmanship was slick. I'm fussy and not a hair was out… of place. Brilliant job.

I'm raving here because I know how blinking hard it is to find a great company who do a great job.

Maybe I could've found the heater myself for a slightly cheaper price, but I love how all the problem solving was taken away from us and we are now the proud owners of a toastie home.

Highly recommend Seal any day of the week. I'll be using them again."
Steve Deacon responded:
"Thanks Eryn - For the work & the review. We're happy to be of service - Steve, SEAL Plumbing & Gas"
Rating by: Eryn | Rating posted: 25th Jun, 2022 | Contact: Daniel | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Eryn•25th Jun, 2022•More details, one reply…
100%

"Good workmanship, efficiency and easy communication. Highly recommended."
Rating by: Richard | Rating posted: 16th Jun, 2022 | Contact: Louis | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Richard•16th Jun, 2022•More details…
100%

"Thanks so very much Seal Plumbing!
You always have exceptional customer service and care. You are always on time and have always provided excellent workmanship.
I will never employ any other plumbing company. You guys are the best ..all round!!"
Rating by: Karen | Rating posted: 16th Jun, 2022 | Contact: Mark and Jamie | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•16th Jun, 2022•More details…
100%

"The team at SEAL Plumbing & Gas Services are great to deal with. We had a cracked gully which cause leaks beneath the house, they didn't just replace the crack part and walked away, instead, they figured out what caused it (thanks Mr tree + it's roots), removed a bit of the roots that was causing trouble and replaced the misformed pipe underneath to prevent future cracks/leaks. Thanks team."
Rating by: Benny | Rating posted: 12th Jun, 2022 | Contact: Steve and his team | Job date: May, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Benny•12th Jun, 2022•More details…
100%

"The guys came really quickly, and did a great job of fixing our shower door"
Steve Deacon responded:
"We are happy to help - Thanks for the review."
Rating by: Noel | Rating posted: 5th Apr, 2022 | Contact: Louis & Kobi | Job date: Apr, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Noel•5th Apr, 2022•More details, one reply…
100%

"Very satisfied with the service. Mark and his mate did amazing job disconnecting my commercial coffee machine and capped off plumbing. Tidy job
"
Rating by: Greg | Rating posted: 5th Apr, 2022 | Contact: Mark | Job date: Apr, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Greg•5th Apr, 2022•More details…
100%

"Highly recommend Seal Plumbing. I have used them twice now, prompt response and prompt and efficient service. I am very happy with this company and their service."
Steve Deacon responded:
"Thank you for the work. If we can be of any further service please call - Steve"
Rating by: Fenella | Rating posted: 5th Apr, 2022 | Contact: Kyle and apprentice Kyle | Job date: Apr, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Fenella•5th Apr, 2022•More details, one reply…
25%

"We've had a bit of history with Steve and a submersible pump in a home we purchased 2 years ago. When we found the pump wasn't working, Steve sent a plumber and an apprentice to look at it. They found that the pump needed replacing, and went off and did that, sending us a pretty high bill afterwards. We did not discuss the pump, the type or size of the pump, just got the bill. The bill seemed high, there was a charge for the plumber in 20 min blocks, a charge for the apprentice in 20 min… blocks, plus a van charge. There were multiples of the charges as they had to come and look at it, then go and get one, then come back.

Anyway, the pump was fixed, we paid the bill and forgot about it.

About 11 months later the pump failed, and Steve came and replaced it under warranty.

Some months after that, the pump failed again, it was during the heavy rain that Auckland had in March. Steve came out and found that the pump had been blocked from working. 'Co-incidentally' there is a piece of pipework that is sitting loose next to the pump and looks likely to be the cause. He removed the pipe and within 5 minutes was gone.

We received a bill the same day for $213.90.

I queried this with Steve - he is adamant that his staff did not leave the loose pipe in there (how else did it get there?), suggests that the pump is 'not grunty enough' for the job and we look at replacing it (we didn't choose the pump, Steve did), and will not entertain any discussion about reviewing his invoice.

He followed up with a call to request payment. I attempted to talk through our perspective with him, I even said I'd be happy to pay the large invoice but would have appreciated a heads up about it - we have a leaky tap at home and if I knew I'd have to pay minimum 1 hr for a job caused by him I would have at least asked him to fix the tap within that 1 hour charge. He let me know that he thinks I'm a tosser, demanded payment and hung up.

There are other plumbers out there, we certainly won't be using this one again."
Steve Deacon responded:
"We replaced a failed pump in a stormwater tank in late 2020. It was a like for like replacement with a pump of similar capacity. The rates and terms were agreed in advance and the account paid in full when due. 10 months later there were issues with the pump and it was replaced without charge under warranty. After recent heavy rains we were called to service the pump. Terms and rates were agreed for the work. Vegetation had entered the tank and clogged the float. Also, an old scrap of Novocoil pipe was caught in the inlet. With the debris removed the pump ran. We were not responsible for the leaf litter nor the scrap of pipe. Note: we do not use Novocoil to install pumps. This was a regular service job. We billed the client for the job as per our standard rates, The bill came to $213.90 inc GST. After numerous reminders the client said that he would unwillingly pay the overdue bill but would leave a bad review. We await payment. " – Steve Deacon"
Rating by: David | Rating posted: 5th Apr, 2022 | Contact: Steve | Job date: Apr, 2022
Communication: 0% | Quality: 0% | Reliability: 100% | Value: 0%
David•5th Apr, 2022•More details, one reply…
75%

"Work done was great but a bit of deception with rates. They say "A typical gasfitting job in normal hours will cost $199.00 + GST for van and labour for the first hour. Materials and certificates will be extra." They will add "$95.00 + GST our processing fee to issue gas certificate" Plus amount of time they take to drive to your house and to buy any parts they do not carry add 30 minutes $80 + GST. So a minimum callout from these guys is $430.10 for gas job if you live… within 15 minutes from them plus any other parts they may need to go buy. Also once job is completed make sure they drive off straight away from your property as they charge for time being at your place of residence and if they sit in Van doing nothing expect a higher bill since they track the vans VIA GPS to confirm how long they were at the job. Definitely the 1st and the last time using these guys."
Steve Deacon responded:
"This client had gas work done by a builder. It leaked. She called us to make repairs. We sent paperwork with links to our rates. We charge for site & travel time. If we need extra parts for the job, we charge to get them. This was explained on rates page and in our FAQ page. She signed and accepted that works should proceed on that basis. When the job was done she disputed the bill. Her timed camera showed arrival and departure times that matched ours but she overlook the travel time. When the error was pointed out she paid the account promptly and in full. A couple of observations (1) - her records showed our men left the house at 11:28AM & our GPS showed the van moving at 11:29AM - there was no loitering. (2) - the job should have been done by a gasfitter from the outset."
Rating by: Veracious | Rating posted: 28th Mar, 2022 | Contact: Stephen | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 0%
Veracious•28th Mar, 2022•More details, one reply…
100%

"Seal Plumbing are excellent and reliable. A phone call, appointment made and job was completed by two very pleasant plumbers. Certainly top class I had an Insinkerator installed and an excellent job completed."
Steve Deacon responded:
"Thanks for the work and the review - it is appreciated."
Rating by: Liz | Rating posted: 25th Mar, 2022 | Contact: Steve Deacon | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Liz•25th Mar, 2022•More details, one reply…
100%

"Super responsive, high quality work, best we have had. Highly recommended."
Steve Deacon responded:
"Thanks for the work and the review - it is much appreciated"
Rating by: Eva | Rating posted: 2nd Feb, 2022 | Contact: Steve and Team | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Eva•2nd Feb, 2022•More details, one reply…
100%

"Came the day after I contacted and on time. Very helpful and professional service; claened up afterwards. Very happy with the service."
Steve Deacon responded:
"Thanks for the work & review it is much appreciated"
Rating by: Mike | Rating posted: 14th Jan, 2022 | Contact: Don't remember | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mike•14th Jan, 2022•More details, one reply…
100%

"Seal Plumbing & Gas Services replaced my old hot water cylinder from inside to outside due to the lack of space inside. The Team has excellent communication and arrived prompt on time. The team were respectful of my home and work diligent and quickly given the task. The quality of service is excellent. I highly recommend the team and SEAL to anyone!"
Rating by: Genevieve | Rating posted: 11th Jan, 2022 | Contact: Stephen and His team, Louis was sent with another lad | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Genevieve•11th Jan, 2022•More details…
98%

"Our outside tap wore out on the inside and it was beyond my home repair DIY abilities. It was not an emergency-emergency but, as we are on tank water AND it is the height of summer, we were definitely looking for a quick turnaround. Given I booked on the first day back after the Xmas holiday break, I was not optimistic BUT Seal Plumbing were great. A next day-booking and they were early but rang to make sure it was OK. The guy talked me through the problem and showed me the failed part… afterwards which is a green flag I always appreciate in a tradesperson. Highest recommendation."
Rating by: Terry | Rating posted: 11th Jan, 2022 | Contact: Steve | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Terry•11th Jan, 2022•More details…
53%

"The company owner sold us a gas unit in ripped, opened box with no manual. The price he charged was ridiculously high, almost double high than others charge and we sent him proof of that (the competitors name) The installation job was done by two young guys Steve sent, and we did not have any issue with them."
Steve Deacon responded:
"We supplied and install a brand new Infinity water heater in accordance with ASNZ Standards. We provided a written quote in advance that was accepted. We meet all requirements in issuing the gas certificate. We provided the user manual. We were paid in full for our work."
Rating by: Anna | Rating posted: 14th Dec, 2021 | Contact: Steve | Job date: Dec, 2021
Communication: 10% | Quality: 100% | Reliability: 100% | Value: 0%
Anna•14th Dec, 2021•More details, one reply…
100%

"Very friendly team & Best service /I will recommend and share in face book"
Rating by: Reza rad | Rating posted: 11th Nov, 2021 | Contact: Kyle | Job date: Nov, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Reza rad•11th Nov, 2021•More details…
100%

"Steve and his team did great job for us. He is honest, polite and efficient. It was a small job to fix the leaking of cylinder. We had tried to ring a few contractors around but no one picked up this job. Steve was the last hope we had, he replied our message immediately, sent the team and fixed the problem on the same day. Strongly recommend the team to you. We definitely will use them again."
Rating by: Dean | Rating posted: 10th Nov, 2021 | Contact: Steve | Job date: Nov, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dean•10th Nov, 2021•More details…
93%

"Easy to deal with. Prompt service, they arrived when they said they would. Understood what was needed to be done. I would use them again. "
Rating by: Jo | Rating posted: 9th Oct, 2021 | Contact: Seal plumbing & Gas Plumbing’s | Job date: Oct, 2021
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 90%
Jo•9th Oct, 2021•More details…
100%

"The Seal Plumbing & Gas team were fantastic to deal with. Our old gas water heater needed replacement. Called Steve and by the end of the day a temporary water heater was provided. The new water heater was installed 24 hours later. Fast and efficient. Very happy with their service and professionalism. A pleasure to do business with. Many thanks, guys!"
Rating by: Romy | Rating posted: 4th Oct, 2021 | Contact: Steve Deacon & Team | Job date: Sep, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Romy •4th Oct, 2021•More details…
95%

"The guys at Seal Plumbing were great. Helped us out with an emergency job in lockdown, which was a life saver. Friendly service and reasonably priced too. Would recommend and will use again."
Rating by: Alexia | Rating posted: 24th Aug, 2021 | Contact: Steve | Job date: Aug, 2021
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Alexia•24th Aug, 2021•More details…
100%

"Water-based underfloor heating problem, urgent response requested and provided within 24 hours, part replaced everything working and perfect analysis. Greatly appreciate their assistance and will always seek to use."
Rating by: Andrew | Rating posted: 9th Jul, 2021 | Contact: Jesse, Steve | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andrew•9th Jul, 2021•More details…
100%

"We have moved into this house and the shower did not have any hot water. The hot water is on a Rheem system and uses gas. Two things I knew nothing about. Stephen came straight away and gave us a quote and explanation of the work, costs etc. They were also able to check the plumbing/pipes under the house that was leaking. They organised and did everything for me, gas bottles fitted and filled. Stephen answered my questions afterwards as well."
Rating by: Ann | Rating posted: 3rd Jun, 2021 | Contact: Stephen Deacon | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ann•3rd Jun, 2021•More details…
100%

"The guys at Seal plumbing did some gas fitting work for us in our burger wisconsin store recently. They were extremely professional and efficient. They knew they had to work around our trading times which they did happily and even helped us move some heavy equipment around the store while they were on site. I would definately recommend them!"
Rating by: Dan | Rating posted: 30th May, 2021 | Contact: Stephen Deacon and his team. | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dan•30th May, 2021•More details…
100%

"Highly recommended !
A google search for the suburb led me to No Cowboys and top reviews for Stephen at Seal Plumbing. I was to later find out the team can service jobs in the entire Auckland region. The job was not so urgent, but my attendance on site was problematic and top marks to them for fast communication, meaning a time slot came available far quicker than expected with Kyle & Louis giving the best of service. Great problem solving, expertly resolved."
Rating by: Peter | Rating posted: 28th May, 2021 | Contact: Kyle & Louis | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter•28th May, 2021•More details…
100%

"These guys are amazing. I've needed them several times over the last year for different jobs and they are always prompt, pleasant, reliable, friendly - no job is too big or small. There seem to be a number of young guys working for Steve and they all appear to have the same excellent work ethic. I would highly recommend this company. They're definitely a kiwi company that deserves to be supported."
Rating by: Donna | Rating posted: 18th May, 2021 | Contact: Steve Deacon of Seal Plumbing | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Donna•18th May, 2021•More details…
95%

"Guys were very efficient and got the job done (new gas hob installation) with no fuss, and were very polite and helpful. Many thanks for a job well done.
"
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Kate | Rating posted: 29th Apr, 2021 | Contact: Jess & Rhys | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Kate•29th Apr, 2021•More details, one reply…
98%

" I was very impressed with the Seal business savy and service by you & your service personal, the whole process was very impressive, I used the Web contact & Steve replied straight away (public holiday an all) & booked me in for gas hot water issue. I have no issue what's ever in recommending this plumbing company. Thank very much. "
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Mark | Rating posted: 28th Apr, 2021 | Contact: Steve Deacon | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Mark•28th Apr, 2021•More details, one reply…
100%

"Great speedy service at a reasonable price. I highly recommend Seal Plumbing."
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Marie | Rating posted: 28th Apr, 2021 | Contact: Steve | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Marie•28th Apr, 2021•More details, one reply…
100%

"Excellent and prompt professional service. Totally recommend! "
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: alex | Rating posted: 27th Apr, 2021 | Contact: Steve | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
alex•27th Apr, 2021•More details, one reply…
100%

"Seal Plumbing from first contact were always prompt with their responses, detailed in quotes and offered alternative options also with costs. Staff turned up on time and were very professional and friendly. It was good to hear them talking to each other about what they were doing. Communication is so important. They informed me of when they had to pop out and were back in a matter of minits. I would highly recommend these guys to anyone who needs a plumber "
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Jacqui | Rating posted: 12th Apr, 2021 | Contact: Seal Plumbing | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jacqui•12th Apr, 2021•More details, one reply…
100%

"Highly recommend. These guys are prompt, professional. I was able to book them with short notice. Arrived on time and did the job fast. I will definitely use their services again. 5 stars "
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Shanthi | Rating posted: 9th Apr, 2021 | Contact: Can’t remember as 4 workmen came today | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shanthi•9th Apr, 2021•More details, one reply…
100%

"Ghastly back-flush in our en suite toilet and shower; and the laundry as well. Flooding everywhere ... and the smell phew! And it was Easter Weekend. Couldn't get any 24-hour emergency plumbers to answer my calls EXCEPT for Steve. He gave advice for potential solutions, and arranged for two of his men to attend first thing Tuesday. Really impressed with the reliability and promptness. Thanks a heap!"
Steve Deacon responded:
"Thank you for the work and the review - if we can be of further service please call."
Rating by: Cristine | Rating posted: 7th Apr, 2021 | Contact: Steve Deacon | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Cristine•7th Apr, 2021•More details, one reply…
13%

"I won't recommend their service and do not have good experience with them.
-They came to check the gas heating system for 15 mins and left and billed me for an hour and came back again to fix something else without going through me by arranging with the tenant and charge me for another 1.5 hr labour and materials + transportations, vans charges etc.
- They obviously know how to game the system at the expense of the consumer. Of course, by doing so, they don't expect returning… customer.

- I have dealt with other plumbers, but this is one of the worst I ever used. I used them because of their "gas fitting" and soon discovered it is not what they claim to be. Lesson learnt."
Steve Deacon responded:
"We were called to investigate poor shower pressure. We met on site to discuss the issue with the owner and the tenant. The owner believed there may have been a fault with the Infinity water heater. The Infinity water heater was awkwardly placed outside 3 storey’s high. We did check the gas pressure and there was no leak. We advised not to rush to replace the water heater, instead we should first try boosting the water pipe capacity on the shower fixture. The owner agreed to this. We sourced parts, returned, and altered the lead to the shower head. This improved matters but it was still not ideal. We checked water pressure with the neighbors – their pressure was higher. This meant there must have been something wrong with the water feed to the property. We hunted for the water main and found it inside the garage wall. There was a pressure limiting valve on the line that had failed. The failed valve was overly restricting the water flow to the house - it was also seeping water into the garage wall lining. Replacing the failed valve would fix both the water pressure issue and the serious leak. We prepared a quote for the replacement and billed the owner for our work including materials to date (i.e. Total bill $388 exc GST). We charged for site and travel time as per our standard rates and terms of trade. We did receive the payment of our bill, in full, by the due date. We felt we had served the owner well and we were surprised by his comments."
Rating by: Mark | Rating posted: 1st Apr, 2021 | Contact: Steve | Job date: Mar, 2021
Communication: 10% | Quality: 20% | Reliability: 20% | Value: 0%
Mark•1st Apr, 2021•More details, one reply…
93%

"A fantastic service from initial contact last Fri when I had a very smelly hot water cylinder. Came on Sat morning to see what problem was and identified a new cylinder was needed. Got in touch on Sun to say they would be getting a new one Monday and would be in to do job on Tues.Had to get cylinders up and down 2 flights of stairs. Did so without any damage to my walls. So great. Will use again as do take care not to damage your property. Thank you guys "
Rating by: Claudette | Rating posted: 3rd Mar, 2021 | Contact: Steve. Deacon | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Claudette•3rd Mar, 2021•More details…
95%

"I was struggling get a gas fitter in time to get the gas for our property. Steve is very good with communicating, provided the quote quickly over the phone and booked for the gas fitter. Jake came over promptly on time and fixed under 20 minutes. Very professional and highly recommended. Wouldn’t hesitate to use them again for any future gas needs."
Rating by: Gopi | Rating posted: 2nd Mar, 2021 | Contact: Jake | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Gopi•2nd Mar, 2021•More details…
95%

"How water cylinder started to leak on Sunday. I rung around. Steve was helpful and offered to come around 1st tomorrow water to stop it from leaking and set up a temporary hot water system. I probably paid to much. But Seal plumbing was the only responsive Plumbing outfit to respond quickly and complete the work quickly. So for that I appreciate it. "
Rating by: Garth | Rating posted: 2nd Mar, 2021 | Contact: Stephen | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Garth•2nd Mar, 2021•More details…
95%

"Very quick to respond to my message
Small job of taking an old gas heater off the wall and capping the gas pipe was completed within a day
"
Rating by: Prue | Rating posted: 12th Feb, 2021 | Contact: Stephen | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Prue •12th Feb, 2021•More details…
98%

"Hot water cylinder replacement, prompt, professional and kept to a very tight time frame given the urgency of such job.
Would recommend 100%."
Rating by: Steve | Rating posted: 10th Feb, 2021 | Contact: Stephen Deacon | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Steve•10th Feb, 2021•More details…
50%

"I don't like leaving negative reviews and so tried to delete my positive one from 16 December but you can't do that, so I have to leave this as I won't be using these guys again nor recommending them to anyone else, unfortunately.
After my great experience with these guys on the 16th December, I rang Stephen again about getting the gas regulator replaced. He said he could get guys there within the hour - whilst it wasn't an urgent job I thought "why not"? He then sent an email… quote that I was asked to accept before the guys came(this was new, didn't get asked to do this in December) with a lump sum of $782 which I thought at the time seemed high but then, the last invoice he sent was detailed with the individual charges so I thought I would be able to see the same breakdown of charges after the job and hey, maybe it is bit of a mission changing a gas regulator? Jesse and his work colleague turned up less than half an hour later and completed the job in literally 20 minutes. They were professional and polite like the last time, can't fault their attitude or quality of work at all. When the invoice came through at $782, I emailed Stephen asking for the cost of the regulator, seeing as it seemed a bit high now that the job didn't take more than the allocated hour to complete. From the December invoice I knew that I was up for $140 labour for the first hour of 2 guys that included site and travel time, $35 van charge and $95 for the gas certificate. Plus GST. So, doing the maths, the gas regulator itself must cost $471.50??

Really disappointed to receive the rather churlish response of "Rachel you accepted the quote, we have to allow for travel time, the job sheet looks fine". Ummmm, isn't travel time in the $140 labour charge as detailed on the first invoice?

I wouldn't have thought it unreasonable to ask for some detail and was bemused by the response. I paid it but won't be using these guys again which is a shame as I was really hoping they would be my go-to gas guys. As an aside, I find it funny that I was asked by Stephen to give a review after the December job but not for this one. In hindsight, I should have queried the quote at the outset, as it wasn't an urgent job but thought I could trust Stephen to be transparent. I had seen all the great reviews which bolstered my confidence but have learned a great lesson here for sure!"
Steve Deacon responded:
"Like all plumbers and gas fitters we work on either a time and materials basis (i.e. charge up) or on a fixed priced contract. For this job we quoted a fixed price in advance. The quote was formally accepted. We did the work and issued the invoice. They were happy with the work but then questioned the previously agreed price. We did get paid in full."
Rating by: Rachel | Rating posted: 7th Feb, 2021 | Contact: Stephen Deacon | Job date: Jan, 2021
Communication: 0% | Quality: 100% | Reliability: 100% | Value: 0%
Rachel•7th Feb, 2021•More details, one reply…
100%

"I was new to the area and not sure how to find a gas fitter/plumber to connect some 45kg gas bottles. Seal had great ratings on line. Steve was prompt in coming around to quote and also advised me on making changes to upgrade my gas connections, which were not compliant. He was not pushy, just sensible suggestions. In the end, I had him and his team redo the whole lot and now I have peace of mind. "
Rating by: Lyn Barnes | Rating posted: 21st Dec, 2020 | Contact: Steve Deacon | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lyn Barnes•21st Dec, 2020•More details…
100%

"I needed my gas hob oven reconnected after a new kitchen was put in. Stephen booked me in even tho it was a week before xmas. Jesse and another fellow turned up early, and got on with it. They fid the job in half an hour and were very thorough. Even recommended a new regulator as our one was starting to look a bit rough. Definitely recommend and would use again"
Rating by: Rachel | Rating posted: 16th Dec, 2020 | Contact: Stephen and Jesse | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rachel•16th Dec, 2020•More details…
100%

"Had a call from our new tenant, no hot water !! Seal was professional and fast. Thank you for saving the day. Hot showers tonight!! "
Rating by: Deborah | Rating posted: 14th Dec, 2020 | Contact: Deborah Pringle | Job date: Dec, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Deborah •14th Dec, 2020•More details…
95%

"Seal Plumbing responded to my request for this job quickly, which is rear in this climate. Stephen and his men performed the b once the quote was accepted with fast efficiency and our tenants were pleased with the result and so was I.
I would be happy to use Seal Plumbing again and would recommend them to anybody.
Thanks for your service, Seal Plumbing.
Paul Tennant "
Rating by: Paul | Rating posted: 2nd Dec, 2020 | Contact: Steve | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Paul•2nd Dec, 2020•More details…
100%

"Amazing service. Highly recommend. Found them on google and sent an email. Stephen called me within 10mins, organised to come the next day, and did the job. I was so happy with how it all went. It was hassle free!! And payment was so easy aswell. Automated straight from my card from the invoice.
Couldnt have gone better. "
Rating by: Tracy | Rating posted: 26th Nov, 2020 | Contact: Stephen Deacon | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tracy•26th Nov, 2020•More details…
100%

"Great prompt services by Steve and the crew.
Very efficient and tidy work.
Also exceptional call out service."
Rating by: Tracey Smith | Rating posted: 6th Nov, 2020 | Contact: Steven Deacon | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tracey Smith•6th Nov, 2020•More details…
100%

"Steve and his team were on time, very tidy, reliable and competitively priced"
Rating by: John | Rating posted: 11th Oct, 2020 | Contact: Steve | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•11th Oct, 2020•More details…
100%

"Efficient, prompt service. Called on Monday afternoon, completed removal of leaking tap and replaced with new tap, first thing Wednesday morning. Polite, friendly young guys who came to do the job. Done quickly and neatly with no fuss. Would recommend to use this plumbing service. Thank you Seal Plumbing."
Rating by: Berni Carter | Rating posted: 9th Oct, 2020 | Contact: Stephen Deacon | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Berni Carter•9th Oct, 2020•More details…
100%

"Excellent service. We moved into a new house and the washing machine wouldn’t fit. We needed the washing machine plumbed into the garage and Steve and the guys delivered and very quickly. Thank you ????"
Rating by: Elwin | Rating posted: 23rd Sep, 2020 | Contact: Steve | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Elwin•23rd Sep, 2020•More details…
100%

"Steve and his team did a really great job of our major kitchen renovation which included gas fittings. The thing that impressed us most was that they were always available when we needed them and were ALWAYS here at the time they said they would be. This has not been our experience previously we did a reclad (five years ago and we were left for a weekend with out water because the plumber couldn’t get here) and we really appreciated it. "
Rating by: Karen | Rating posted: 19th Sep, 2020 | Contact: Steve Deacon | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•19th Sep, 2020•More details…
100%

"We contacted Stephen about plumbing in a dishwasher (the kitchen had never had one), he was in touch quickly with pricing info (including possible variations on the cost, site dependent) and was able to fit us in the following day. His guys turned up on time, we're efficient, polite and followed all the right covid related safety measures for Auckland level 2.5. We have been very happy with their work and would definitely use them again."
Rating by: Tori | Rating posted: 17th Sep, 2020 | Contact: Stephen Deacon | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tori•17th Sep, 2020•More details…
100%

"We are so impressed with Steve and his crew. I was given another contact for gas installation from someone who did not get back to me. Steve contacted me right away after I asked for help, and arranged a meeting straight away. The job was completed today and he organized everything. He was honest, and his crew were hard working. We 100 percent recommend them, and will be doing all future business with Steve and his crew."
Rating by: Penny | Rating posted: 14th Sep, 2020 | Contact: Stephen Deacon | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Penny•14th Sep, 2020•More details…
100%

"great Company! fast efficient and great to deal with!"
Rating by: Moana Smith | Rating posted: 19th Aug, 2020 | Contact: Moana | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Moana Smith•19th Aug, 2020•More details…
90%

"Called several plumbers not able to assist with problem but called Steve and straight away was helpful and within an hour plumbers at the door, very happy with service will definitely use Seal again"
Rating by: Peter | Rating posted: 18th Aug, 2020 | Contact: Steve | Job date: Aug, 2020
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 80%
Peter•18th Aug, 2020•More details…
100%

"We were really pleased with the punctuality and quick completion of the repair today. The person sent was very polite and most efficient. A huge thank you."
Rating by: Jennifer | Rating posted: 5th Aug, 2020 | Contact: A member of Steve"s great team | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jennifer •5th Aug, 2020•More details…
95%

"Excellent service.
Communications was clear, always helpful,
Highly recommended."
Rating by: Mike | Rating posted: 29th Jul, 2020 | Contact: Steve Searl | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Mike•29th Jul, 2020•More details…
100%

"Steve and the team did a great job.
Blown HWC on a Saturday morning, temporary Hot-water by Saturday arvo, completely fixed by Monday lunchtime.
Appreciate the fast service."
Rating by: Tony | Rating posted: 2nd Jul, 2020 | Contact: Steve | Job date: Jul, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tony•2nd Jul, 2020•More details…
100%

"A serviceman was deployed on the next day of contact and got the job done at a very reasonable cost. Appreciate the quick response time and would definitely come back in the future."
Rating by: Chris | Rating posted: 28th Jun, 2020 | Contact: Steve Deacon | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chris•28th Jun, 2020•More details…
100%

"2 technicians. On time. Excellent service. Cleaned up. Offered to take away all rubbish. Issued full WOF after through testing. Charges very fair. No hesitation whatsoever in recommending SEAL Plumbing and Gas"
Rating by: Murray | Rating posted: 25th Jun, 2020 | Contact: Steve Deacon | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Murray•25th Jun, 2020•More details…
48%

"I rarely give negative comments. I'm the guy who gives every Uber driver 5 stars. However, I was very disappointed with my interaction with SEAL Plumbing. I called them about a blocked pipe. 30 minutes after the designated time with no show, I contacted, asking if they were arriving soon. They said they had already came and left. I found out they apparently went to another property and fixed a plumbing issue there thinking it was mine (How does this happen???). They apologised and arrived about… 2 hours later. Not a big deal to me initially. The team of two that arrived were efficient and appeared to "fix" the problem after clearing out the pipes. Shortly after they left, I noticed that the clogged pipe was actually still not fixed. I called again, they sent another team of two the next day. This team took a longer time but managed to fix the problem. Unfortunately they flooded the kitchen in the process. I was gven a $400+ invoice. I tried to dispute the bill given they- 1) failed to turn up saying that they already had, 2) arrived alot later because of this 3) failed to fix the problem the first time, and 4) flooded my kitchen. I got in touch with the owner. He was not very happy about my dispute, I had to prompt him about not apologising before he did, and he did not offer any discount or compensation. You can decide if I'm being fair with my rating."
Rating by: Jin | Rating posted: 10th Jun, 2020 | Contact: Stephen | Job date: Jun, 2020
Communication: 70% | Quality: 40% | Reliability: 40% | Value: 40%
Jin•10th Jun, 2020•More details…
100%

"Stephen and his team - Jamie and Kyle - did an excellent job, were super helpful, efficient, friendly and professional in all transactions. They went the extra mile. If I need a plumber again I’ll be asking them back! "
Rating by: Brigid | Rating posted: 30th May, 2020 | Contact: Stephen Deacon | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brigid •30th May, 2020•More details…
100%

"A very professional service. "
Rating by: Simonne | Rating posted: 30th May, 2020 | Contact: Steve | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simonne •30th May, 2020•More details…
100%

"Seal have consistently done quality work at a very reasonable rate for me. They're my go-to for any plumbing or gas work."
Rating by: Rusty | Rating posted: 30th May, 2020 | Contact: Stephen Deacon | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rusty•30th May, 2020•More details…
100%

"Seal Plumbing agreed to visit and connect a gas heater. Pre visit, clear documentaion received from Seal- great start to ensure both parties were aware of individual responsibility. Two well presented trade lads arrived, on time, emphasised Covid requirements, and consulted on the work I required. It appeared I was asking to connect what is now outdated gas appliance, and the trade lads gave superb advice on better options. They also avised they could undertake the work however it would not be… a long term good option. Superb advice and so different to many other tradies - go there, do the work, get paid.

If you desire solid trade advise, contact Seal Plumbing as they were streets in front of the last plumber used at my place. Well done Seal"
Rating by: Lindsay | Rating posted: 14th May, 2020 | Contact: Steve | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lindsay•14th May, 2020•More details…
98%

"I needed help quickly this week and Seal Plumbing were awesome, sending someone quickly to make sure I would have water restored, and they proactively found an issue with the water pressure coming into my house that had been causing problems with pipes and fittings. Really happy that I contacted them, great service, very professional, highly recommend."
Rating by: Merran | Rating posted: 8th May, 2020 | Contact: Stephen Deacon and Louis | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Merran•8th May, 2020•More details…
100%

"I had an emergency call out required on ANZAC Day during COVID19 lockdown for an unidentified plumbing leak.
Steve answered the call, showing genuine care and effort to assist, and organised for Jesse to come onsite next morning.
Everything about the experience was caring, friendly and truly professional, from the txt advising that Jesse was on his way, him arriving on time, identifying and resolving the issue all while maintaining cleanliness, social distance, communication and customer… care.. all for a reasonable price, especially given the difficult circumstances.

I'd certainly recommend them. 5 Stars"
Rating by: Stuart | Rating posted: 26th Apr, 2020 | Contact: Jesse | Job date: Apr, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Stuart•26th Apr, 2020•More details…
100%

"Seal Plumbing and Gas Services were professional, prompt and willing to go the extra mile to provide and outstanding plumbing service. I would be happy to recommend them for any plubing work."
Rating by: Chris | Rating posted: 26th Apr, 2020 | Contact: Stephen Deacon | Job date: Apr, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chris•26th Apr, 2020•More details…
98%

"Steven arranged for our leaking toilet to be repaired. There was 2 men who attended and worked efficiently. Our problem has now been sorted out and I am so pleased that we arranged this company through my daughters recommendation. I have noted the contact number and will certainly use seal plumbing again should the need arise. They cleared any water that spilled on the floor leaving the premises as they found it. "
Rating by: Sylvia | Rating posted: 24th Apr, 2020 | Contact: Sylvia aston | Job date: Apr, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Sylvia•24th Apr, 2020•More details…
100%

"Stephen at Seal Plumbing was unbelievable. After washing my hands my ring fell off and went down the bathroom basin. I called Stephen and he FB videoed me and guided me through the process at 945pm. How amazing is that, incredible service and highly recommend. Thanks mate I'll be back in the future. A+++"
Rating by: Antony | Rating posted: 19th Apr, 2020 | Contact: Stephen | Job date: Apr, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Antony •19th Apr, 2020•More details…
93%

"Great service, timely, could fault how quick the job was done!!’"
Rating by: Joy | Rating posted: 26th Mar, 2020 | Contact: Steve | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Joy•26th Mar, 2020•More details…
100%

"Wonderful, professional service. Great communication. Turned up when they said they would. Totally recommend Seal Plumbing & Gas."
Rating by: Jack | Rating posted: 12th Mar, 2020 | Contact: Steve Deacon | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jack•12th Mar, 2020•More details…
100%

"Fantastic correspondence and work - Can highly recommend. "
Rating by: Julie | Rating posted: 2nd Mar, 2020 | Contact: Stephen Deacon | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie•2nd Mar, 2020•More details…
100%

"Excellent service. Was booked at short notice, but able to fit us in. Arrived on time, and with the extra help requested to lift in the new stove and the old out. Worked very efficiently and professionally. Electrician was also requred for the job and they were able to procure one that afternoon. Also able to take away the old stove for a very minimaL charge. Highly recommend their service and would definitely use them again."
Rating by: Keith Murray | Rating posted: 29th Feb, 2020 | Contact: Stephen Deacon | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keith Murray•29th Feb, 2020•More details…
100%

"Major plumbing issue at 3pm on a Friday so little hope of a quick response however Stephen and his team were with us within the hour to save our day. Thanks Stephen for the great service and quick response."
Rating by: Justin | Rating posted: 27th Feb, 2020 | Contact: Stephen Deacon | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Justin•27th Feb, 2020•More details…
98%

"Super efficient and Stephen explained things really well about what the process was for installation and advised on ‘good, better, best, options
Only negative, and it’s not huge, holes were drilled in the house in readiness for an item but they were in the wrong place."
Rating by: Nickie | Rating posted: 21st Feb, 2020 | Contact: Stephen Deacon | Job date: Sep, 2019
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100%
Nickie•21st Feb, 2020•More details…
93%

"What an amazing service. Great communication, prompt service and takes responsibility for their actions. Stephen certainly listens to his clients so they feel they come first. Also doesn't hesitate to re-negotiate where due and is very reasonable. I can't remember ever coming across such a quality service. Highly recommended by me! "
Rating by: Diana | Rating posted: 16th Feb, 2020 | Contact: Stephen Deacon | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Diana•16th Feb, 2020•More details…
100%

"Phil went out of his way to find someone to help us out at late notice for a none urgent job and Jesse was quick to offer the service, they were punctual and provided good solutions I would highly recommend seal plumbing if you want excellent service which is rare these days! "
Rating by: Michelle | Rating posted: 12th Feb, 2020 | Contact: Phil and Jesse | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michelle•12th Feb, 2020•More details…
100%

" Steve-Thanks for the quick efficient service.
"
Rating by: Neil | Rating posted: 7th Feb, 2020 | Contact: Steve Deacon | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Neil•7th Feb, 2020•More details…
100%

"Come out and helped over the xmas break when others where not answering.
Did a good job, for a fair price.
Thanks "
Rating by: Jessie | Rating posted: 4th Feb, 2020 | Contact: Steve Deacon | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jessie•4th Feb, 2020•More details…
100%

"After completely running out of tank water and finding out that the reason was due to a leaking valve, we contacted Seal Plumbing who promptly came out the next morning and did an absolutely splendid job. When water was then delivered and we still had no water, we contacted Steve who immediately advised what we should do and subsequently followed up the next day to see if everything was as it should be. Suffice to say we were really pleased with the exceptional work and prompt attention to… our plumbing problem and would highly recommend Seal Plumbing to anyone who has issues. We were also expecting quite a high bill for the work but were very pleasantly surprised at the hourly rates/fees that they charge."
Rating by: Teresa | Rating posted: 1st Feb, 2020 | Contact: Steve Deacon | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Teresa•1st Feb, 2020•More details…
100%

"We had a significant plumbing problem in our kitchen over the weekend and required somebody to come first thing on the monday morning.Phoned Stephen at Seal who promised to be there at 8am.
At 7.30 he phoned and said he was 20 minutes away. They duly arrived and sorted the cause of the problem out in 3 hours.The response, communication and workmanship was to a very high standard and will our first for any problems on our other property.
Thanks Stephen and also to your apprentice.
Lloyd."
Rating by: Lloyd | Rating posted: 25th Jan, 2020 | Contact: Seal plumbing and gas fitting. | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lloyd•25th Jan, 2020•More details…
100%

"For anybody looking, I Couldn't rate seal plumbing highly enough. Steve was really clear with me with what needed doing and really accurate with his quoting - I wasn't feed a bunch of jargon and left wondering.
Any issues were dealt with promptly and effectively not to mention both Steve and Jesse arrived when they said they would and kept me well informed of progress.
My first call will be to Seal Plumbing everytime."
Rating by: Bonnie | Rating posted: 22nd Jan, 2020 | Contact: Steve | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bonnie•22nd Jan, 2020•More details…
100%

"Quick response time and got the job done that day so we had water back on with not a lot of interruption. "
Rating by: Vhris | Rating posted: 19th Jan, 2020 | Contact: Steve Deavon | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Vhris•19th Jan, 2020•More details…
100%

"Quick response, quality service and nice friendly lads as well. A geat job."
Rating by: Nick | Rating posted: 18th Jan, 2020 | Contact: Stephen Deacon | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nick•18th Jan, 2020•More details…
100%

"Its always hard to find the right team for the job but I am so pleased to have found Seal to replace an aging water heater. From start to finish the whole team were efficient and professional. Communication was excellent and the work completed on the date and time promised. I highly rate Seal Plumbing and will use them again without hesitation. "
Rating by: melanie | Rating posted: 23rd Dec, 2019 | Contact: Steve | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
melanie•23rd Dec, 2019•More details…
100%

"Finding ourselves in a bind with flooring contractors on site uplifting the ceramic tile floor it was realised that the toilet was on top of the tiles so had to be removed, a quick call to Stephen and he arrived within the hour to remove the toilet so the tiles could be uplifted. Likewise, once the new flooring was laid he came back first thing the following morning to refit the toilet."
Rating by: Colin | Rating posted: 18th Dec, 2019 | Contact: Stephen Deacon | Job date: Dec, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Colin•18th Dec, 2019•More details…
95%

"After my phone call requesting a repair to my leaking toilet, the two plumbers, Jessie and Louis arrived later on that day. They both worked effectively, made the repairs and were thorough and worked cleanly. They were forthcoming and polite with requested information."
Rating by: Brian | Rating posted: 29th Nov, 2019 | Contact: Steven Deacon | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Brian•29th Nov, 2019•More details…
100%

"Purchased new oven which would not fit the cavity due to protruding gas pipes.very stressed.Googled many ovens and all seemed to have the same depth.
Steve was able to solve the problem by adjusting the gas pipes very efficiently and quickly and most of all safely. Oven fits ! "
Rating by: Shirley Ann | Rating posted: 29th Nov, 2019 | Contact: Steve Deacon | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shirley Ann•29th Nov, 2019•More details…
100%

"We used Steve for our first job on our return to the city in January. He was prompt and efficient and did the repair without us being there. As a consequence we sought his advice when contemplating another project and needing some minor installation work done recently. He gave very pragmatic advice on the project and did the installation stuff really quickly. We were really impressed with his service, reliability and competence and will use him exclusively from now on. "
Rating by: Michael | Rating posted: 28th Nov, 2019 | Contact: Steve | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michael•28th Nov, 2019•More details…
100%

"What terrific service from Steve and his team. I phoned last thing on Friday and recieved an immediate response and most reasonable quote, which I accepted. First thing Monday morning two very polite, pleasant and efficient young plumbers arrived and swiftly replaced my broken Insinkerator. Could not have asked for better service. A really outstanding team effort."
Rating by: James | Rating posted: 25th Nov, 2019 | Contact: Steve Deacon | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
James•25th Nov, 2019•More details…
100%

"Steve and team are amazing. Steve provided sound advice, prompt response and quality service. Highly recommended."
Rating by: Ling | Rating posted: 16th Nov, 2019 | Contact: Steve | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ling•16th Nov, 2019•More details…
100%

"I contacted Stephen with a plumbing 'emergency' and he was very quick to respond and be onsite. Very efficient and very good service - would highly recommend to anyone."
Rating by: Emma | Rating posted: 11th Nov, 2019 | Contact: Stephen Deacon | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Emma•11th Nov, 2019•More details…
100%

"I rang Steve on a Friday night at 5 30pm. Explained the problem he asked for a photo of the tap so he knew what parts if needed. He called in Saturday midday and fixed the problem straight away. Brilliant service so prompt. I have no problem in recommending this company. I will also recommend them to my friends.We have just shifted in to the area so it is great to know we have a local plumbing company handy when we need them."
Rating by: Kristina | Rating posted: 4th Nov, 2019 | Contact: Steve | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kristina•4th Nov, 2019•More details…
93%

"Stephen is very quick to respond when time is of the essence. Have contacted him several times when in need and each time he's turned up to do the job in quick time."
Rating by: Anthony | Rating posted: 24th Oct, 2019 | Contact: Steve Deacon | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70%
Anthony•24th Oct, 2019•More details…
90%

"Steve has worked with us for a number of years and we highly recommend his service which is very timely and professional."
Rating by: Raj | Rating posted: 16th Oct, 2019 | Contact: Stephen Deacon | Job date: Oct, 2019
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Raj•16th Oct, 2019•More details…
100%

"Good and prompt service good time management
Can say in every aspect very well
Thanks for the nice work "
Rating by: Satheesh | Rating posted: 15th Oct, 2019 | Contact: Satheesh challagulla | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Satheesh •15th Oct, 2019•More details…
100%

"SEAL Plumbing was professional right thoughout - responded promptly to emails and calls, did the work when they said they would and sorted out all our plumbing and gas issues. Thanks very much for excellent service."
Rating by: Paula | Rating posted: 15th Oct, 2019 | Contact: Steve Deacon | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paula•15th Oct, 2019•More details…
100%

"Reasonable charge and honest service. I would recommend seal plumbing to my friends. Steve helped me to fix the dodgy pipe work done by the other plumber at my place. Now all look good. I appreciate it."
Rating by: lai | Rating posted: 4th Oct, 2019 | Contact: Cassie | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
lai•4th Oct, 2019•More details…
100%

"I contacted Steve at Seal to enquire about replacing a toilet in a home we had just purchased. He took the time to explain the process and provide a viable solution over the phone right away. Once on-site, Steve checked all our gas fittings and during that process discovered a leak under the house. He wrote a detailed report outlining his findings and proposed solutions. His team undertook the replacement of galvanised pipes in a fast and efficient manner. They had all of our jobs completed in… time for us to move as planned. The team were very trustworthy and tidy. They took the time to answer questions and explain what they were doing at all times. I wouldn't hesitate to use Steve and the Seal Plumbing and Gas team again."
Rating by: Jane | Rating posted: 3rd Oct, 2019 | Contact: Steve | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jane•3rd Oct, 2019•More details…
100%

"Steve and his team have helped us on a few occasions - checking our gas connections and installing a new hot water system when our cylinder gave in - the professionalism, promptness and friendliness of their service was brilliant. The communication and explanations were great through the new installations. We would not hesitate to contact Steve again for any of our gas or plumbing needs, we can't recommend them enough! "
Rating by: Tasha | Rating posted: 2nd Oct, 2019 | Contact: Steve Deacon | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tasha•2nd Oct, 2019•More details…
95%

"Great job on redoing our water in pipes. Works really well. Very responsive and good suggestions.."
Rating by: Ngaire | Rating posted: 1st Oct, 2019 | Contact: Stephen deacon | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Ngaire•1st Oct, 2019•More details…
100%

"Very prompt service and really went the extra mile. Will always use Seal in the future now and highly recommend to everyone. "
Rating by: Tania | Rating posted: 1st Oct, 2019 | Contact: Steve | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tania•1st Oct, 2019•More details…
100%

"We found Seal plumbing very professional and excellent to deal with our gas fitting. According to the new gas compliance regulations 2017, we did not meet the requirements as per our gas company and they were not going to supply us with gas. So I googled and contacted Stephen who came and assessed the location, suggested a new location on the same day. We had to go back and forth with the gas company until all parties were happy then Stephen and his team came and relocated our gas cylinders.We… were provided with a certificate in the end and now we can get gas. We found Seal Plumbing efficient and easy to communicate with. Love the name too " seal :) " Highly recommend!"
Rating by: Rajeshni | Rating posted: 29th Sep, 2019 | Contact: Stephen | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rajeshni•29th Sep, 2019•More details…
100%

"Stephen and his team did a superb job on two separate occasions when they did two jobs for us - installing a gas heater with a flue and an Infinity gs water heater. They were professional, polite, obliging and cleaned up after themselves. Also they were punctual. We highly recommend their services"
Rating by: Julie | Rating posted: 24th Sep, 2019 | Contact: Stephen and his team | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie•24th Sep, 2019•More details…
98%

"Very efficient and effective replacement of hot water system. Immediately responsive and extremely tidy with their work."
Rating by: Vanessa | Rating posted: 23rd Sep, 2019 | Contact: Steve | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Vanessa•23rd Sep, 2019•More details…
100%

"Steve was extremely prompt and helpful in solving complicated problems. Staff were knowledgeable and easy to work with. Highly recommend."
Rating by: nigel | Rating posted: 19th Sep, 2019 | Contact: Steve Deacon | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
nigel•19th Sep, 2019•More details…
100%

"Steve was professional & courteous from the start. Asked enough questions to understand the problem, got me to email a couple of photos so he could source the right parts, and replied to me the same day to confirm that he could do the repair and to organise a time and date for the job. His technician Jesse turned up on the day and quickly fixed my toilet with no fuss - all sorted in less than a week. So very satisfied with this business and would definitely use them again."
Rating by: Kris | Rating posted: 16th Sep, 2019 | Contact: Stephen Deacon | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kris•16th Sep, 2019•More details…
100%

"Seal Plumbing disconnected my old kitchen for me prior to removal and reconnected it all for me at short notice when the fitting of the new benchtop was brought forward. A great job with excellent tradesmen! I’m keeping contact details on my phone for future reference. "
Rating by: Judy | Rating posted: 16th Sep, 2019 | Contact: Steve Deacon | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Judy•16th Sep, 2019•More details…
100%

"Amazingly prompt and friendly service. Cannot recommend Seal Plumbing too highly."
Rating by: Robin | Rating posted: 4th Sep, 2019 | Contact: Steve Deacon | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Robin•4th Sep, 2019•More details…
100%

"Great guy .awsome staff Top notch job
(WOULD HIGHLY RECOMMEND)
"
Rating by: Lloyd | Rating posted: 1st Sep, 2019 | Contact: Steve | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lloyd•1st Sep, 2019•More details…
100%

"Great plumber. Good price. Perfect result.
Highly recommended. "
Rating by: Waldman | Rating posted: 1st Sep, 2019 | Contact: Andrew | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Waldman•1st Sep, 2019•More details…
100%

"I called Steve on a Saturday after I smelt gas. He was the 5th plumber/gasfitter I had tried- the others were unavailable or said to call back on Monday. He arrived within the hour, immediately found the problem, rigged a temporary safe solution until he could do the job (4 days later). I was impressed by Steve and his team; they were honest, reliable, and communicated well. They will always be my first pick from now on."
Rating by: Mary | Rating posted: 30th Aug, 2019 | Contact: Steve | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mary•30th Aug, 2019•More details…
100%

"Great service as usual
On time and effective completion
Thanks"
Rating by: Keith | Rating posted: 27th Aug, 2019 | Contact: Stephen | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keith•27th Aug, 2019•More details…
100%

"Steve was extremely prompt and professional resolving my plumbing issues with ease and expertise and even going the extra mile for me sourcing products which was invaluable to me with my time constraints. I would highly recommend Steve to anyone looking for an honest hard working experienced plumber. Thanks so much Steve"
Rating by: Sara | Rating posted: 26th Aug, 2019 | Contact: Steve Deacon | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sara•26th Aug, 2019•More details…
100%

"Steve is true professional he was fast and efficient when he unblocked my sink, he also inspected my kitchen pipe work and gave me advice if it happens again very knowledgeable and a top bloke."
Rating by: Antony | Rating posted: 19th Aug, 2019 | Contact: Antony Vlatkovich | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Antony•19th Aug, 2019•More details…
100%

"Reliable, Fast, and Quality service"
Rating by: Akshay | Rating posted: 10th Aug, 2019 | Contact: Stephen Deacon | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Akshay•10th Aug, 2019•More details…
100%

"Steve was great, fast response and on time. He also fixed the problem quickly. Would definitely use again."
Rating by: Michael | Rating posted: 18th Jul, 2019 | Contact: Steve Deacon | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michael •18th Jul, 2019•More details…
100%

"Great service. Friendly and efficient. Have never used Seal Plumbing and Gas before but will definitely be using them again when we need a plumber. Happy to recommend Seal Plumbing and Gas if you want an efficient plumber to do a quality job."
Rating by: Joan | Rating posted: 16th Jul, 2019 | Contact: Stephen Deacon | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Joan•16th Jul, 2019•More details…
100%

"Excellent service. Steve was very clear on what's exactly involved in the job and the pricing when I was asking for a quote, and I ended up paying less than the estimation. Will definitely use again."
Rating by: Tim | Rating posted: 27th Jun, 2019 | Contact: Steve | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tim•27th Jun, 2019•More details…
100%

"Quick response and great service. Highly recommend Steve from Seal Plumbing and Gas and would definitely use him again."
Rating by: Angie | Rating posted: 19th Jun, 2019 | Contact: Steve | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Angie•19th Jun, 2019•More details…
100%

"Stephen is a real professional. He responded very promptly to my call, gave excellent advice as to what we should do to replace our faulty Gas Hobs, and arrived on time as scheduled. He and his team member took great care to leave the kitchen as clean as they found it, and they completed the job very efficiently. We were very satisfied with the pricing , and the overall experience. Would recommend him highly.
"
Rating by: Peter White | Rating posted: 11th Jun, 2019 | Contact: Stephen Deacon | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter White•11th Jun, 2019•More details…
100%

"Incredible service. I rung with a minor issue on a Friday morning at 9am, by 10.15am Seal had already sent a plumber and fixed the problem. Couldn’t believe it!! Reliable, friendly and trustworthy too. A+++ will definitely use again. "
Rating by: Devon | Rating posted: 7th Jun, 2019 | Contact: Steve | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Devon•7th Jun, 2019•More details…
100%

"I sent a message via fb messanger and got a reply straight away ...Steve told me to call him so we could discuss the problem I was having with my stovetop ...appreciate him sending me his contact number especially it was after working hours...I called him and he was more then happy to help. Highly recommend this company ..thanks again Steve for solving our problem that evening."
Rating by: Natalya | Rating posted: 3rd Jun, 2019 | Contact: Steve Devon | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Natalya •3rd Jun, 2019•More details…
100%

"An absolute pleasure. Steve was fantastic to deal with fast helpful !
I recommend his work and him to anyone . Thankyou steve"
Rating by: Alan | Rating posted: 31st May, 2019 | Contact: Steve | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alan•31st May, 2019•More details…
100%

"Awesome quick service! Had water leak due to burst hot water cylinder steve arrived 20 mins after my phone call late afternoon Friday!
Made sure all safe returned Monday am and installed new cylinder straight away. professional and tidy workers. No issues. Thanks so much. Highly recommended. ????????
El
"
Rating by: El | Rating posted: 28th May, 2019 | Contact: Steve | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
El•28th May, 2019•More details…
100%

"Fantastic service from Steve and his team. Had an issue with a bathroom waste pipe. Offered to come out the same day but I was at work. Sent 2 of his team first thing next morning. Arrived promptly, were super professional, left no mess and what can I say I’m a very happy customer. Been looking for a good plumber and found one now. Thanks Steve. "
Rating by: Dionne Charslund | Rating posted: 17th Apr, 2019 | Contact: Steve | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dionne Charslund•17th Apr, 2019•More details…
100%

"Great bunch of guys who really helped us out when our hot water cylinder exploded and we had a major flood. They were round within half an hour and fixed up all our problems immediately. Highly recommend!"
Rating by: Dan | Rating posted: 28th Mar, 2019 | Contact: Stephen deacon | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dan•28th Mar, 2019•More details…
98%

"Great company, I have a blocked pipe under my garage, they used a CCTV camera to identify the exact location of the blockage which greatly minimised the the amount of concrete floor that had to be removed. Literally saved me thousands of dollars. Very happy"
Rating by: Brendan | Rating posted: 4th Mar, 2019 | Contact: Stephen | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Brendan•4th Mar, 2019•More details…
100%

"Have worked with Steve on a number of projects, alway reliable & friendly. Communication is excellent which makes him easy to deal with. 10/10 "
Rating by: Hamish Wright | Rating posted: 3rd Mar, 2019 | Contact: Steve Deacon | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Hamish Wright •3rd Mar, 2019•More details…
95%

"Turned up on time and fixed our toilet promptly. Staff were easy to deal with think the guys name was Adam. Price was reasonable and have recommended to friends and family"
Rating by: jeremy | Rating posted: 2nd Mar, 2019 | Contact: Stephen | Job date: Feb, 2019
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
jeremy•2nd Mar, 2019•More details…
100%

"Top notch service, couldn’t recommend more. Had a pipe burst behind a wall which could of caused serious damage and cost huge $$$. Seal Plumbing made it a priority and came straight over. Cheers team!"
Rating by: Adam | Rating posted: 18th Feb, 2019 | Contact: Stephen Deacon | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Adam•18th Feb, 2019•More details…
100%

"Excellent service. Adam was professional and did an amazing job. It was a sudden job too from a burst pipe on a weekend and he was very accomodating. Highly recommend Adam and the team at Seal! Thanks"
Rating by: Alf | Rating posted: 16th Feb, 2019 | Contact: Adam Boyd | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alf•16th Feb, 2019•More details…
100%

"Steve and his team really saved me and my Family. We were having issues with our gas supply which meant we could heat our water or cook food. This team was very professional, very transparent and very efficient. Could not be happier with their work. Cheers guys!"
Rating by: Shaun | Rating posted: 13th Feb, 2019 | Contact: Steve Deacon | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shaun•13th Feb, 2019•More details…
100%

"Fantastic job done by Steve and all his Team at Seal. We were very impressed and would highly recommend them to anyone who needs any Plumbing and Gas work done at their home."
Rating by: Martyn and Lyn Hammond | Rating posted: 11th Feb, 2019 | Contact: Steve Deacon | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Martyn and Lyn Hammond•11th Feb, 2019•More details…
100%

"SEAL seemed prompt, professional and reliable. Turned up and did a small gas deinstallation job at rental property, Time and rate charged seemed within standard range, Did not meet them as did not need to, but spoke on phone and email . Would definitely employ services again."
Rating by: phillip | Rating posted: 30th Jan, 2019 | Contact: Stephen | Job date: Jan, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
phillip•30th Jan, 2019•More details…
100%

"I contacted Steve shortly after taking possession of my property. He was recommended to me as I did not know tradesmen in this area. He first came to do a minor job. He was very prompt and efficient. Then I later asked him to investigate a possible water leak which had resulted in very
high water charges. Again, he came to inspect very promptly. I was most impressed with his knowledge and pleasant manner. He advised on best course of action which would future proof water pipes and remedy… problem. This further, more major work, was carried out promptly and efficiently with minimal disruption to outside landscaping. I would have no hesitation in recommending Steve to anyone needing a knowledgeable, competent and amenable plumber. I will definitely call on him for all future plumbing needs."
Rating by: Jill | Rating posted: 13th Nov, 2018 | Contact: Steve Duncan | Job date: Jul, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jill•13th Nov, 2018•More details…
100%

"Hi, These delightful young men, are not only extremely knowledgeable and willing, but showed up as arranged, well groomed and well spoken, and actually got on with the job!
We had roof leak, and shower installation required, cistern overflow, so varied work.
Steve recommended Reece Plumbing, and Greenlane Glass who were also brilliant
I would have no hesitation in recommending Seal Plumbing."
Rating by: Sarah | Rating posted: 16th Oct, 2018 | Contact: Steve Deacon, Adam Boyd | Job date: Jun, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sarah•16th Oct, 2018•More details…
100%

"This is the second time we have employed Steve for gas work at our house, the first was a major leak through previous faulty workmanship that Steve quickly discovered and remedied for us. He response time was immediate due to the dangerous nature of the call out. On Steve's subsequent visit he loaned us a hot water system to try and determine our fault, upon finding it he gave us the best possible scenario for fixing it and at a good price. The work was quickly and efficiently completed. He… also has done remedial plumbing work for us in our kitchen and bathrooms. Highly recommend."
Rating by: jennie | Rating posted: 15th Oct, 2018 | Contact: Steve | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
jennie•15th Oct, 2018•More details…
100%

"Very quick response, very friendly and knowledgeable and best of all we no longer have a gas leak - very highly recommended AAA+"
Rating by: Janine | Rating posted: 15th Oct, 2018 | Contact: Steve | Job date: Oct, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Janine•15th Oct, 2018•More details…
98%

"I was very impressed with Steve (who called first to view my problem), and the quick response I got from his 2 workers soon after his visit. The 2 workers were very friendly and very helpful - they even agreed to fix something else which I wanted done, and finished the 3 jobs expertly. I was very pleased indeed, and will certainly call on them again if I have any more plumbing jobs."
Rating by: Glennis | Rating posted: 6th Oct, 2018 | Contact: Steve Deacon | Job date: Oct, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Glennis•6th Oct, 2018•More details…
100%

"Steve came and plumbed out our bathrooms we had renovated. Steve has a very professional approach we were very pleased with the high standard in which he completed the job. A very polite and easy to work with tradesman. We will definitely use Seal Plumbing and Gas Ltd again thanks Steve!"
Rating by: Tony | Rating posted: 25th Sep, 2017 | Contact: Steve | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tony•25th Sep, 2017•More details…
100%

"Steve was on time to replace my hot water cylinder. Pricing was very fair and workmanship was second to none! Highly reccomend Steve and Seal Plumbing!!"
Rating by: Marc | Rating posted: 6th Sep, 2017 | Contact: Steve Deacon | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Marc•6th Sep, 2017•More details…
100%

"Very pleased with repair to hot water cylinder. Good advice and workmanship at fair price. Recommended."
Rating by: Phil | Rating posted: 4th Sep, 2017 | Contact: Steve | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Phil•4th Sep, 2017•More details…

Seal Plumbing & Gas Services / Plumbers / Plumbing Contractors in Albany