Switched on Wellington contacted me 26 May to discuss my review and my case. It was a welcome start to a resolution. They have since acknowledged my concerns and have removed my file from the debt management company. I was sent an updated invoice which has now been paid in full. The General Manager Chris was dedicated in guiding the job to a satisfactory end.
Switched on Wellington were contracted by my insurance to repair a pair of french doors… after a burglary. Issues with this company:It took almost 9 months to complete this job.They left my house unlocked.The paint job had to be re-done as the paint was on door handle fittings and the glass.They also painted my sunscreen blinds as they tried to paint around them rather than remove them.They said they would replace them.They changed their mind, they would try and clean them.That didn\'t work so they placed an order to have them made again.They sent one invoice for the job, which arrived while they were trying to clean my blinds.They sent my file to a Debt Management Agency after 1 phonecall and 1 invoice, after making me wait 9 months for 2 doors and my blinds back.Would not recommend at all. I cannot comment fairly on the price as it was done through insurance so have rated average.
Highly recommend and would use them again.
Firstly the job took the builder just under one hour and they have charged me for 2 hours of labour plus $30 + GST for the builder to use a company car. They also tried to charge me for products that were not even used on my job and only after I flat out told them it was unacceptable did they rectify that… under duress. Special mention has to be made of the office lady Tash who was hands down the rudest office person I have ever dealt with and is a real negative for their company. I would recommend you steer well clear off this overcharging rude company. They are just taking advantage of the poor earthquake victims... and its not on!!!!!!
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