Name: The Hot Water Doctor Ltd
Telephone: 0277468362
Rating: 97.9

Ratings

95%

"Would recommend Dean to anyone who is in need of their services.
He replaced a low pressure cylinder to a mains for me that was done to a high standard. Efficient, reasonably priced, tidy, lovely and professional"
Rating by: Cindy | Rating posted: 21st Mar | Contact: Dean | Job date: Mar, 2024
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Cindy•21st Mar•More details…
100%

"I had origionally thought I had a leak coming from my hot water cyclinder and had intended to have it replaced. Dean found the leak was coming from another source and repaired the leak so I no longer needed to replace the tank at this time. He was prompt and efficient and explained exactly what the problem was. I would have no hesitation in using this company for a cylinder replacement should the need arise."
Rating by: christine | Rating posted: 10th Oct, 2023 | Contact: Dean Watkins | Job date: Oct, 2023
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
christine•10th Oct, 2023•More details…
100%

"The hot water dr/Dean is excellent! I contacted Dean in regards to my hot water cylinder which was having issues. Dean gave me all the options available and answered my numerous questions quickly and explained it in terms I would understand. Dean turned up on time and was in contact the whole time. The work completed is excellent. Dean is friendly and highly recommended."
Rating by: Zaid | Rating posted: 23rd Aug, 2023 | Contact: Dean | Job date: Aug, 2023
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Zaid•23rd Aug, 2023•More details…
100%

"Overall very happy with the hot water doctor. Dean provided a good service right from the quote to the insulation of the replacement hot water cylinder and new shower head and mixer
Highly recommend would use again"
Rating by: Shane | Rating posted: 20th Jul, 2022 | Contact: Dean Watkins | Job date: Jul, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shane•20th Jul, 2022•More details…
88%

"Excellent to deal with. "
Rating by: Chris | Rating posted: 28th Jun, 2022 | Contact: Dean | Job date: Mar, 2022
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 70%
Chris•28th Jun, 2022•More details…
95%

"My tenant had a problem with their shower water going from hot to warm.
I text Dean on a Sunday.
He was there soonest on Tuesday morning.
My tenant was very impressed with his efficient service and said he was great.
His charge was reasonable considering the price of parts and quick service. (It included time to travel to premises & get parts)"
Rating by: Shery | Rating posted: 10th May, 2022 | Contact: Dean | Job date: May, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Shery•10th May, 2022•More details…
100%

"Very good service and reliable too. Dean’s very personable, great communication and turned up on time when he said he would - no bull, no excuses. Good value too, rates very reasonable for the work carried out. We highly recommend Dean’s services. He fixed an ‘awkward to get to’ internal leaking pipe for us and we also used him to replace our low pressure cylinder to a mains pressure system. 10/10, nothing at all to fault. "
Dean Watkins responded:
"Thanks Phil, appreciate this review, awesome, cheers!"
Rating by: Phil | Rating posted: 27th Oct, 2021 | Contact: Dean Watkins | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Phil•27th Oct, 2021•More details, one reply…
98%

"Dean was great to deal with from start til finish(even during level 3 lockdown) obeyed all regulations with mask etc and did an amazing job removing old cylinder(180L) and fitting new mains pressure hot water cylinder (180L).
would highly recommend his services to anyone????"
Dean Watkins responded:
"Thanks Adam. Glad I could get this job al sorted for you. appreciate the review mate!"
Rating by: Adam | Rating posted: 20th Oct, 2021 | Contact: Dean Watkins | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Adam•20th Oct, 2021•More details, one reply…
100%

"A fast and tidy replacement of hot water cylinder and system, and replacement of all taps. Work was carried out over two full days on the 30-year-old system with very little inconvenience and all work done to a high standard. Happy to recommend to all."
Dean Watkins responded:
"Thanks Mike. Enjoyed the job, you are a good client to work for. Cheers!"
Rating by: Mike | Rating posted: 19th Oct, 2021 | Contact: Dean Watkins | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mike•19th Oct, 2021•More details, one reply…
100%

"The Hot Water Doctor was excellent in any way imaginable. Service was quick, efficient and friendly. Would recommend to anyone! 11/10 for sure."
Rating by: Ali | Rating posted: 22nd Mar, 2021 | Contact: Dean | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ali •22nd Mar, 2021•More details…
100%

"Dean done an amazing job and was easy to deal with. The whole journey was great. Quick response, accurate estimates, timely execution, tidy job. Cannot think of anything that could've been done better. "
Rating by: Asya | Rating posted: 16th Mar, 2021 | Contact: Dean | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Asya•16th Mar, 2021•More details…
100%

"Professional and friendly service at a very reasonable rate"
Rating by: Pi Hsia Yang | Rating posted: 11th Mar, 2021 | Contact: Liz Watkins | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pi Hsia Yang•11th Mar, 2021•More details…
100%

"Dean is so knowledgeable and personable. He is prompt, reliable and definitely knows how to get the job done properly compared to other plumbers we've used over the years.
Such a great guy, I would have no hesitation in recommending Dean to get your hot water system and plumbing work done."
Rating by: James | Rating posted: 1st Mar, 2021 | Contact: Dean Watkins | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
James•1st Mar, 2021•More details…
98%

"Very impressed with Deans prompt & professional service.
He turned up Asap + helped out with other plumbing issues.
Thank you!"
Rating by: Gene Burton | Rating posted: 24th Feb, 2021 | Contact: Dean | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Gene Burton•24th Feb, 2021•More details…
90%

"Fast to respond to my email. Good qoute and did a fantastic job."
Rating by: Kerry | Rating posted: 24th Feb, 2021 | Contact: Dean | Job date: Feb, 2021
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Kerry •24th Feb, 2021•More details…
100%

"Dean was simply the pick of the bunch. I rang 4 other plumbers to get an idea of how much the job was going to cost and to select the best person for the job. Someone who fits my expectations. Someone who can explain things clearly, and not ask too many stupidly technical questions that i couldnt provide an answer for. in addition I needed a professional who can assure me that they will turn up on time and sooner, as well as keeping me up to date with how far away they were because the job… needed to be completed within the next 24 hours. Dean asked simple questions and kept me updated on his way. I live in Milford and he had to come from West Auckland. He gave an estimation of how much the job was going to cost (the invoice total was way less than the amount of work carried out - many thanks), and purchased a new hotwater cylinder. Dean rebuilt support base levelling ground and blocks, removed old cylinder and fixed all the leaks, and tidied up. Furthermore, he provided advise on other unrelated plumbing problems.

A+ for this friendly helpful professional!!!"
Rating by: Bruce | Rating posted: 24th Feb, 2021 | Contact: Dean Watkins | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bruce•24th Feb, 2021•More details…
100%

"A pleasure to do business with"
Rating by: Pauline | Rating posted: 24th Feb, 2021 | Contact: Dean Watkins | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pauline•24th Feb, 2021•More details…

Primary contact
Dean Watkins

Phone number
0277468362

Website
https://www.thehotwaterdoctor.co.nz…

Availability
This week/ASAP

About us
The Hot Water Doctor: Hot Water Specialists You Can Trust

If you’re having issues with your hot water in Auckland, we want to know about it. The sooner you let us know, the sooner we can fix things up - and when it comes to sick hot water systems, The Hot Water Doctor can cure just about anything!

Because we’re Master Plumbers you can be assured that everything we do for you will be carried out to the highest standards - with added consumer protection for even more peace of mind. Besides, we’re very fussy and we make the most of our expertise and experience on every job, big or small.

Company owner Dean Watkins is a fully qualified certifying plumber with more than two decades in the trade and extensive knowledge in all things plumbing. The Hot Water Doctor team is able to resolve all types of hot water related issues. Once we take your call, we’ll get to you as soon as we can, quickly diagnose the problem, and put the best solution in place. In no time at all, we’ll have your hot water system operating at its full potential.

We pride ourselves on quality workmanship and doing everything right. We don’t take shortcuts and we don’t use inferior parts. For example, we only use copper pipes and brass fittings for direct connections to our hot water cylinder replacements. This will extend the life of your hot water system and greatly minimise ongoing maintenance costs.

Hot water is one of those things you take for granted - until you don’t have it! When that emergency occurs, The Hot Water Doctor will fix it, with a speedy response, world-leading products and the level of work you expect from Master Plumbers.

The sooner you contact The Hot Water Doctor, the sooner we’ll cure it! Send an email or give us a call on 0508 468 362.

What we do
The Hot Water Doctor is a plumbing company operating Auckland wide. We specialise in solving hot water cylinder leak issues and handling hot water cylinder replacements for homes and businesses.

•Low or mains pressure hot water cylinder replacements
•Upgrades from low pressure to mains pressure hot water cylinders
•Hot water service and repair work
•Outdoor hot water cylinders to free up extra space inside your home

Because we’re Master Plumbers you can be assured that everything we do for you will be carried out to the highest standards - with added consumer protection for even more peace of mind. Besides, we’re very fussy and we make the most of our expertise and experience on every job, big or small

Areas we service
Waitakere City and Suburbs, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Auckland City and Suburbs

The Hot Water Doctor Ltd has not given us their exact location, but they are based in Waimauku

The Hot Water Doctor Ltd / Hot Water Systems & Repair in Waimauku