The Hot Water Doctor Ltd
Hot Water Systems & Repair in Waimauku

"Fantastic job and completed very quickly. I needed an urgent install and Dean was able to complete the job the very next day after contacting him.
Would highly recommend to all."

30th Jan  •  Rating by: Jannine  •  Contact: Dean Watkins  •  Job date: Jan, 2026

"Great communication, fast replies and all sorted in a day. I’ve found my guy as far as anything hot water related goes from now on!
Just use Dean and save"

18th Jan  •  Rating by: Simon  •  Contact: Dean  •  Job date: Jan, 2026

"Exceptional service from Dean in replacing our hot water cylinder, arrived on time, very professional and the finished job looked a million bucks."

13th Jan  •  Rating by: Les  •  Contact: Dean Watkins  •  Job date: Jan, 2026

"Dean did a great job, fast and tidy and explained the work he would be doing to replace the hot water cylinder going from low pressure to mains pressure and a bigger 180L cylinder that fitted nicely in the hot water cupboard, I would highly recommend his company, thank you"

19th Dec, 2025  •  Rating by: Glenn  •  Contact: Dean  •  Job date: Dec, 2025

"Dean was quick, efficient and communicated clearly, everything left tidy and clean. Value good, better than closest competitors with similair quality ratings."

18th Dec, 2025  •  Rating by: Joe  •  Contact: Dean  •  Job date: Dec, 2025

"Thanks Dean for your prompt response and fitting in the job. Great service, would highly recommend."

23rd Nov, 2025  •  Rating by: Vicki  •  Contact: Dean Watkins  •  Job date: Nov, 2025

"We had specific request and other had told us this is not available. Dean found the correct equipment and did a great job installing it."

23rd Nov, 2025  •  Rating by: Hartmut  •  Contact: Dean Watkins  •  Job date: Nov, 2025

"Would highly recommend, Dean was super helpful offering detailed options about how to replace the old system and upgrade to mains pressure. Once sorted he was able to come very quickly which was amazing and I can finally enjoy my new bathroom!"

18th Nov, 2025  •  Rating by: Jackie  •  Contact: Dean  •  Job date: Nov, 2025

"5 stars . Excellent. Good services."

30th Oct, 2025  •  Rating by: Kenny  •  Contact: Dean  •  Job date: Oct, 2025

"Dean was great to deal with.We had a leaking HW cylinder which needed replacing.The dimensions of the HW cupboard meant it wasn't straigh forward.Dean took the time to call/email numerous times to work through options to ensure wde got the best fit for our situation.Deans workmanship was first class,cleaned up afterwards.It was nice to know the person I was dealing with on the phone,was the person actually doing the installation.To top it off,Dean is a genuine nice guy ."

30th Oct, 2025  •  Rating by: Mark  •  Contact: Dean Watkins  •  Job date: Oct, 2025

"Great service came same day/ mid morning Weather was quite blowing/ then rain came . Had to get onto our roof to check outlet pipe / replaced the parts needed on our hot water cylinder.. really excellent service..????????"

28th Oct, 2025  •  Rating by: Suzanne  •  Contact: Dean  •  Job date: Oct, 2025

"Dean was kind, efficient and polite. Quick job, no fuss."

24th Oct, 2025  •  Rating by: Sam  •  Contact: Dean  •  Job date: Oct, 2025

"Dean is an excellent workman and very nice pleasant person also. He completed the installation of my replacement cylinder quickly and efficiently. I would recommend Dean to anyone ."

10th Jan, 2025  •  Rating by: Keith  •  Contact: Dean  •  Job date: Jan, 2025

"Would recommend Dean to anyone who is in need of their services.
He replaced a low pressure cylinder to a mains for me that was done to a high standard. Efficient, reasonably priced, tidy, lovely and professional"

21st Mar, 2024  •  Rating by: Cindy  •  Contact: Dean  •  Job date: Mar, 2024

"I had origionally thought I had a leak coming from my hot water cyclinder and had intended to have it replaced. Dean found the leak was coming from another source and repaired the leak so I no longer needed to replace the tank at this time. He was prompt and efficient and explained exactly what the problem was. I would have no hesitation in using this company for a cylinder replacement should the need arise."

10th Oct, 2023  •  Rating by: christine  •  Contact: Dean Watkins  •  Job date: Oct, 2023

"The hot water dr/Dean is excellent! I contacted Dean in regards to my hot water cylinder which was having issues. Dean gave me all the options available and answered my numerous questions quickly and explained it in terms I would understand. Dean turned up on time and was in contact the whole time. The work completed is excellent. Dean is friendly and highly recommended."

23rd Aug, 2023  •  Rating by: Zaid  •  Contact: Dean  •  Job date: Aug, 2023

"Overall very happy with the hot water doctor. Dean provided a good service right from the quote to the insulation of the replacement hot water cylinder and new shower head and mixer
Highly recommend would use again"

20th Jul, 2022  •  Rating by: Shane  •  Contact: Dean Watkins  •  Job date: Jul, 2022

"Excellent to deal with."

28th Jun, 2022  •  Rating by: Chris  •  Contact: Dean  •  Job date: Mar, 2022

"My tenant had a problem with their shower water going from hot to warm.
I text Dean on a Sunday.
He was there soonest on Tuesday morning.
My tenant was very impressed with his efficient service and said he was great.
His charge was reasonable considering the price of parts and quick service. (It included time to travel to premises & get parts)"

10th May, 2022  •  Rating by: Shery  •  Contact: Dean  •  Job date: May, 2022

"Very good service and reliable too. Dean’s very personable, great communication and turned up on time when he said he would - no bull, no excuses. Good value too, rates very reasonable for the work carried out. We highly recommend Dean’s services. He fixed an ‘awkward to get to’ internal leaking pipe for us and we also used him to replace our low pressure cylinder to a mains pressure system. 10/10, nothing at all to fault."

27th Oct, 2021  •  Rating by: Phil  •  Contact: Dean Watkins  •  Job date: Oct, 2021

"Dean was great to deal with from start til finish(even during level 3 lockdown) obeyed all regulations with mask etc and did an amazing job removing old cylinder(180L) and fitting new mains pressure hot water cylinder (180L).
would highly recommend his services to anyone????"

20th Oct, 2021  •  Rating by: Adam  •  Contact: Dean Watkins  •  Job date: Oct, 2021

"A fast and tidy replacement of hot water cylinder and system, and replacement of all taps. Work was carried out over two full days on the 30-year-old system with very little inconvenience and all work done to a high standard. Happy to recommend to all."

19th Oct, 2021  •  Rating by: Mike  •  Contact: Dean Watkins  •  Job date: Oct, 2021

"The Hot Water Doctor was excellent in any way imaginable. Service was quick, efficient and friendly. Would recommend to anyone! 11/10 for sure."

22nd Mar, 2021  •  Rating by: Ali  •  Contact: Dean  •  Job date: Mar, 2021

"Dean done an amazing job and was easy to deal with. The whole journey was great. Quick response, accurate estimates, timely execution, tidy job. Cannot think of anything that could've been done better."

16th Mar, 2021  •  Rating by: Asya  •  Contact: Dean  •  Job date: Mar, 2021

"Professional and friendly service at a very reasonable rate"

11th Mar, 2021  •  Rating by: Pi Hsia Yang  •  Contact: Liz Watkins  •  Job date: Mar, 2021

"Dean is so knowledgeable and personable. He is prompt, reliable and definitely knows how to get the job done properly compared to other plumbers we've used over the years.

Such a great guy, I would have no hesitation in recommending Dean to get your hot water system and plumbing work done."

1st Mar, 2021  •  Rating by: James  •  Contact: Dean Watkins  •  Job date: Feb, 2021

"Very impressed with Deans prompt & professional service.
He turned up Asap + helped out with other plumbing issues.
Thank you!"

24th Feb, 2021  •  Rating by: Gene Burton  •  Contact: Dean  •  Job date: Feb, 2021

"Fast to respond to my email. Good qoute and did a fantastic job."

24th Feb, 2021  •  Rating by: Kerry  •  Contact: Dean  •  Job date: Feb, 2021

"Dean was simply the pick of the bunch. I rang 4 other plumbers to get an idea of how much the job was going to cost and to select the best person for the job. Someone who fits my expectations. Someone who can explain things clearly, and not ask too many stupidly technical questions that i couldnt provide an answer for. in addition I needed a professional who can assure me that they will turn up on time and sooner, as well as keeping me up to date with how far away they were because the job needed to be completed within the next 24 hours. Dean asked simple questions and kept me updated on his way. I live in Milford and he had to come from West Auckland. He gave an estimation of how much the job was going to cost (the invoice total was way less than the amount of work carried out - many thanks), and purchased a new hotwater cylinder. Dean rebuilt support base levelling ground and blocks, removed old cylinder and fixed all the leaks, and tidied up. Furthermore, he provided advise on other unrelated plumbing problems.
A+ for this friendly helpful professional!!!"

24th Feb, 2021  •  Rating by: Bruce  •  Contact: Dean Watkins  •  Job date: Feb, 2021

"A pleasure to do business with"

24th Feb, 2021  •  Rating by: Pauline  •  Contact: Dean Watkins  •  Job date: Feb, 2021