The Lock Doctor Auckland Ltd
Locksmiths and Key Cutters in Ranui (Waitakare)

"It’s not easy to find a reliable, efficient, and responsive tradesman these days, but Russ is exactly that. I’ve used him several times over the past six years for replacing wheels and locks for my ranch slider doors at my house and rentals. He’s always quick to respond, gets the job done promptly with no fuss, and charges reasonable prices. Highly recommend!"

4th Feb  •  Rating by: Nina  •  Contact: Russell Greig  •  Job date: Feb, 2026

"We had a fantastic experience with Russ. We had him to fix our ranch slider, doors and windows due to house relevel. He is very knowledgeable and explain well about how he can fix it. He was able to do most of the work at the same day and communicated to us when he could finish the rest of the work due to sourcing materials. One thing stands out for me is that he fixed the problem with most practical and cost-effective way. We would definitely recommend him as he is our go to person from now regarding any related works."

5th Sep, 2025  •  Rating by: CT & Troy  •  Contact: Russ  •  Job date: Sep, 2025

"Russ was SO quick to respond when I called and SO quick to arrive when we needed him urgently. How many tradespersons respond at all, let alone respond quickly? He was a lifesaver when we needed to change and fix our house locks. Russ does things quickly and the quality of his locks and keys are top notch. And a really friendly and down to earth guy. The good thing is he is mobile, so he comes to you - and quickly too. Highly recommended! Thanks Russ!"

16th Aug, 2025  •  Rating by: Jin  •  Contact: Russ  •  Job date: Aug, 2025

"Russ responded quickly to our request for help and completed the job to a high standard"

3rd Jul, 2025  •  Rating by: Tara  •  Contact: Russ  •  Job date: Jul, 2025

"Located this service on No More Cowboys and from the excellent previous reviews and 100% ratings, decided to give them a call. My pool gate lock was faulty and failed a pool inspection, so I needed to fix this asap. Russ was prompt in his reply to my text and was able to attend my job the very next day. His price was reasonable, he was professional, prompt and great communication."

2nd Apr, 2025  •  Rating by: Doreen  •  Contact: Russell Greig  •  Job date: Apr, 2025

"Great Service!
Arrived right on time with a nice relaxed manner about him.
Did great good job & charged a fair price.
I’d highly recommend him to anyone."

9th Dec, 2024  •  Rating by: Dave  •  Contact: Russell Greig  •  Job date: Dec, 2024

"Great communication, easy quoting process and quick turnaround to completion. Was able to work timing to suit as well."

4th Nov, 2024  •  Rating by: Sarah  •  Contact: Russ  •  Job date: Oct, 2024

"Excellent job! Russ arrived quickly and got straight to work installing a door lock for me.
I was surprised how little time it took him, no mess left afterwards, very happy with the job,
I definitely reccommend him to others, cheers Russ."

4th Jun, 2024  •  Rating by: Teihi  •  Contact: Russell Greig  •  Job date: Jun, 2024

"Have used Russ on a number of occasions. Totally reliable and always does a very good job."

1st Mar, 2024  •  Rating by: Miles  •  Contact: Russ  •  Job date: Mar, 2024

"I was so impressed with the efficiency and professionalism of the Lock doctor I will absolutely most certainly definitely use Lock doctor again"

1st Mar, 2024  •  Rating by: Tania  •  Contact: Lock doctor  •  Job date: Feb, 2024

"Russ is a friendly professional guy. The service was excellent. He did a great job sorting out the lock on my ranch slider which is now secure.
Highly recommend."

29th Feb, 2024  •  Rating by: Beth  •  Contact: Russ Greig  •  Job date: Feb, 2024

"Great communication as well as the great professionalism from Russ. Would definitely recommend to my friends and will contact him again for any future issue."

9th Oct, 2023  •  Rating by: Michael  •  Contact: Russell  •  Job date: Oct, 2023

"Russ fixed a ranchslider that was very difficult to open. Great communication throughout. He arrived on time and carried out the work without any fuss. Definitely recommend!"

7th Oct, 2023  •  Rating by: Ssu  •  Contact: Russ Greig  •  Job date: Oct, 2023

"Russ was efficient and kept me informed of what was happening, why things were happening and what the costs were. Job ended up needing more done that what was initially thought, but he had the parts and got it done. It's made a huge difference already."

28th Jun, 2023  •  Rating by: Roslyn  •  Contact: Russell Greig  •  Job date: Jun, 2023

"Russ has done a good and job at an affordable price.
Easy contact and arranging time for ranchslider rollers chec, realign doors and locks, clean and lubricate tracks.
Turned up at vthe time agreed , carried out checks and repair work fast and efficiently.
Price was competitive especially not needing to buy extra parts for the job."

8th Jun, 2023  •  Rating by: Charles  •  Contact: Russell Greig  •  Job date: Jun, 2023

"i made an enquiry online and had a quick response by phone from Russ, who was very friendly and quoted a fair price for our lock that needed replacing. Booked him in and he arrived on time again was very friendly gave good advice and got the job done quickly. Great service all round and would highly reccomend"

7th Jun, 2023  •  Rating by: Des  •  Contact: Russ  •  Job date: May, 2023

"Thank you Russ for sorting out the broken lock on the sliding door . All it took from my side was a phone call and your communication, professionalism and quick action was fantastic .
Will highly recommend your services ."

3rd Feb, 2023  •  Rating by: Vijay  •  Contact: Russ  •  Job date: Feb, 2023

"Russell was great. Took the appointment by text and scheduled us in a day later. He fixed the issues and another while here, they were not straightforward issues, but he worked them out."

11th Jan, 2023  •  Rating by: Dianna  •  Contact: Russell Greig  •  Job date: Dec, 2022

"Highly recommended. Great service. Thank you Russ."

22nd Dec, 2022  •  Rating by: Nayan  •  Contact: Russel  •  Job date: Dec, 2022

"Great service, quick response times and excellent advice"

1st Aug, 2022  •  Rating by: James  •  Contact: Russ  •  Job date: Aug, 2022

"I’ve worked with Russ from The Lock Doctor for over 7 years. I’m a Property Manager and Russ has completed 100’s of jobs, always on time, quality materials at a reasonable price. So honest, pleasant, loyal and part of our team. Would highly recommend to anyone"

28th Jul, 2022  •  Rating by: Claire  •  Contact: The Lock Doctor- Russ  •  Job date: Jul, 2022

"A+++ tradie! Very experienced, super efficient service. Russ has been assisting me regularly on renovation projects for many years and he never misses a beat. Highly recommended!"

7th Dec, 2021  •  Rating by: Lyall  •  Contact: Russ  •  Job date: Dec, 2021

"Russ has cut keys for our real estate business and all our staff personally for over 7 years. His service has always been down right awesome. Punctual, professional and an all around great guy. Everyone always asks if I know a locksmith, I always refer him and will keep doing it in the future."

5th Dec, 2021  •  Rating by: Julie  •  Contact: Russell Greig  •  Job date: Dec, 2021

"Russ has been working for me for several years. I am a property manager based in Onehunga.
He has done many jobs related to both locks and joinery.
Good communication and quick response times.
Highly recommended."

2nd Dec, 2021  •  Rating by: Willy  •  Contact: William Gulliver  •  Job date: Dec, 2021

"Russ work for me since 2017, very professional locksmith, no job to small, he is smart, prompt and easy talk man, he had done lots of work for me, strongly recommended - by a property manager."

1st Dec, 2021  •  Rating by: Donny  •  Contact: Russ  •  Job date: Nov, 2021

"Russ removed a broken dead lock replaced it, then rebuilt the housing in the door frame for the strike bolt. Good Job, Done without any fuss. Happy"

2nd Nov, 2021  •  Rating by: Alistair  •  Contact: Russ The Lock Doctor  •  Job date: Nov, 2021

"We have used Russ from The Lock Doctor for many years for our hundreds of rental properties. The work involved has predominantly been for locks, keys, ranchsliders, garage doors however we have also engaged him in carpentry work from time to time. He is always, prompt, courteous and has fair rates. Highly recommended."

24th Oct, 2021  •  Rating by: PD  •  Contact: Russ  •  Job date: Oct, 2021

"We have been dealing with Russ at The Lock Doctor for a few years now.
Good communicator and always offers practical solutions to a probem.
Prompt service.Highly recommended."

17th Oct, 2021  •  Rating by: Ken  •  Contact: Russ  •  Job date: Oct, 2021

"Our company has been dealing with Russ since 2014. We will not use anyone else due to Russ being the complete package, always available, no job is too small and all works are completed to the highest standard. Russ is a friendly professional who gets the job done. We always recommend Russ to anyone who is looking for a Locksmith."

15th Oct, 2021  •  Rating by: Karen  •  Contact: Russ  •  Job date: Oct, 2021