The Smooth Mover / Moving Companies in Albany

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Primary contact
Gavan / Tim

  • 95%
    "The team we moved house with yesterday were truly fantastic. Three lovely, funny, good-natured and strong guys who moved us from Grey Lynn to Mt Albert (2 bedroom sized house with tricky access ways) within 2.5 hours. We felt like our belongings were treated with care and genearlly that we were in super safe hands. So thank you!"
    Rating by: Kate  |  Rating posted: 1 day, 19 hours and 52 minutes ago  |  Contact: Craig / Erika  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    1 day, 19 hours and 52 minutes agoMore details…
  • 100%
    "100% satisfied. Reliable, efficient, good communication, polite and obliging. We've used them twice and I have been completely satisfied each time. Gavan Lewis is excellent to deal with. The second job was a complete household move out of Auckland and Guillaume and Jamie were brilliant. Very professional and competent. They even offered to move things around after unloading in case we had changed our minds about where to put things. "
    Rating by: Maria   |  Rating posted: 4 days, 23 hours and 18 minutes ago  |  Contact: Gavan Lewis  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4 days, 23 hours and 18 minutes agoMore details…
  • 100%
    "What a great company! Tim came and assessed the job, gave us great advice on times, packing, number and size of trucks and so on. Erika was helpful and efficient answering our questions and booking everything. On the day, the three guys arrived on time, and cheerfully and efficiently loaded everything up. We had to wait a while for the previous owner to finish moving out of our new house, but everyone was relaxed and cheerful about the wait, and Tim sent two extra guys along to get the job done on time. Our old house, and our new one, both have difficult access and stairs, and we have lots of heavy furniture that needed to be maneovered around tight corners, but nothing at all was broken and not a mark on the house paint. There was plenty of good humour and a relaxed, happy atmosphere, along with respect, good manners and the confidence of guys who know what they are doing. Very highly recommended."
    Rating by: Andrew  |  Rating posted: 14th Nov  |  Contact: Tim Cook  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th NovMore details…
  • 100%
    "Absolutely the best moving company I have ever used (and recently moved 4 times in 4 years). Genuine, friendly top people in Gavan and his team, totally reliable and efficient. Also my quickest move and no damage or breakages. Reasonably priced at quoting time, but when the service was done, it felt even better value for money. They went out of their way with an extra requirement with a piano, I didn't feel like anything was a problem. Highly recommend. I will use these guys again in a heartbeat. Thank you :)"
    Rating by: Meredith  |  Rating posted: 8th Nov  |  Contact: Gavan  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th NovMore details…
  • 100%
    "Paul, Jake and Allan were great shifting all our stuff out of one property and into the new Orewa house. This was our first move in New Zealand after 20 years so it was great to have a very stress free day - truly a smooth move !

    Also Guillaume for picking up the extra pots, bikes etc. They worked so hard and efficiently.

    We would certainly recommend The Smooth Mover to anyone moving house.

    James and Rosie Cozens "

    Rating by: James Cozens  |  Rating posted: 6th Nov  |  Contact: Gavan Lewis  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th NovMore details…
  • 100%
    "The company come highly recommended and lived up to billing.
    Well organised ,great communication,and Keith and Dean put their backs into the work and also showed great care with our chattels .Smoothmovers lives up to its name i and would be my go to team for any future move
    "
    Rating by: John   |  Rating posted: 15th Oct  |  Contact: Keith   |  Job date: Oct, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th OctMore details…
  • 95%
    "Gavan,
    Thanks again for another great effort by your staff, they were on time, particularly careful and respectful with the various items they handled and transported. The off-load was equally stress-free with care and attention. I would have no hesitation in highly recommending Smooth Movers as a one stop shop for all household removals.
    Kind regards,
    Rob Doig
    "
    Rating by: Rob Doig  |  Rating posted: 21st Sep  |  Contact: Gavan Lewis  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    21st SepMore details…
  • 100%
    "Everything went well. The last movers had broken too many things. There were no breakages. The crew was very pleasant to deal with. They did everything that was asked for, willingly. We would use them again."
    Rating by: Rohit  |  Rating posted: 19th Sep  |  Contact: Tim Cook  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th SepMore details…
  • 100%
    "I just did a move with The Smooth Movers within the Auckland area. They were great to work with. They really worked with me on scheduling the move, which was tricky due to the old and new leases not lining up and my various attempts to close this gap. They were actually pro-active in terms of suggesting solutions (e.g., storing my goods in the truck for a day to avoid a load/unload). The moving crew was punctual, worked efficiently and handled our stuff with care. I will absolutely use The Smooth Mover again and recommend them to others."
    Rating by: Tom  |  Rating posted: 15th Sep  |  Contact: Erika  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th SepMore details…
  • 98%
    "Great company, good communications. AJ and G did a fantastic job and smiled all the way through. Nothing too much trouble. Thoroughly recommend them if you are moving house and want professional movers. Plenty of cheap cowboys around, but not these guys, on time and hard out."
    Rating by: Graham  |  Rating posted: 4th Sep  |  Contact: Erika  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    4th SepMore details…
  • 100%
    "The guys did a wonderful job for us moving from Orewa to Arkles Bay. They turned up on time, were cheerful and nothing was too much trouble. They worked hard and were done in no time. Thanks for the hard work. "
    Rating by: Fleur Goodyear  |  Rating posted: 2nd Sep  |  Contact: Gavan Lewis and Tim?  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd SepMore details…
  • 100%
    "We decided to use a moving company for our current move and i swear best decision made. Tim was very thorough in getting all our details and what are requirements were before the move. On moving day they arrived on time and AJ was very professional and very patient. The loaded the truck in what looked like a tetris game and did it in record time. When we got to our new property we were stressed most of our furniture was too bulky and big to fit through the front door. But AJ didnt break a sweat, he simply did what he does best and made a plan and got all our furniture into our new home. Thank you so much for such an effortless move. Looking forward to using you in the next one (hopefully not for a couple of years)."
    Rating by: Shannon  |  Rating posted: 24th Aug  |  Contact: Ajay  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th AugMore details…
  • 100%
    "These guys were absolutely fantastic and worked none stop. Nothing was damaged and they actually made are move enjoyable. Would definitely use this company again. Loved them ????"
    Rating by: Claire   |  Rating posted: 16th Aug  |  Contact: Smooth mover  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th AugMore details…
  • 93%
    "A great moving experience. It was easy to organize and the guys were awesome - a good team who worked hard and got the job done quickly and well. Would definitely use again."
    Rating by: Penny  |  Rating posted: 15th Aug  |  Contact: Erika  |  Job date: Aug, 2017
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    15th AugMore details…
  • 100%
    "Smooth Movers are an awesome company - professional, fast and cheerful. AJ, Keith & Hugo had us moved in no time and their attention to detail, safety and humour were much appreciated. Highly recommend this company if you are moving - their costs are reasonable and their communication fantastic! Thanks guys!"
    Rating by: Lusia  |  Rating posted: 25th Jul  |  Contact: AJ, Keith & Hugo  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th JulMore details…
  • 100%
    "The move went smoothly thanks to the hard work and diligence of Guillaume and Dean. They worked solidly from 8am until 7pm. Nothing was too much trouble and any problems encountered were quickly dealt with."
    Rating by: Lee  |  Rating posted: 17th Jul  |  Contact: Gavan  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th JulMore details…
  • 100%
    "Smooth Mover moved us from North Shore Auckland, (home and lockup) to Kaiwaka. Alan and Dean were energetic, efficient and helpful. They helped us fix a snag with a washing machine, beyond the call of duty!
    Highly recommended and we would be happy to use them again .... although we really don't want to move house any more!
    "
    Rating by: Dave  |  Rating posted: 23rd Jun  |  Contact: Gavan Lewis  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JunMore details…
  • 100%
    "This was a last minute job for the Smoothmover Team, our freight company could not cope with bringing in 2 x crates that weighed about 200kgs each.

    The team arrived, spent some time assessing the job, called for backup and then calmly proceeded to bring each box up 2 flights of stairs.

    Would use them again in a heartbeat"

    Rating by: Pippa  |  Rating posted: 16th Jun  |  Contact: Tim (in the office)  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JunMore details…
  • 100%
    "The Smooth Movers were able to help us out at very short notice due to an unexpectedly short settlement date on our house sale. The lads who did the heavy lifting were courteous, friendly and thorough in the preparation and loading and would always ask if they were unsure about an item rather than simply blundering along - can't recommend this company enough and will use them again. We didn't realise they also offered a storage facility - an oversight on our part."
    Rating by: Mark  |  Rating posted: 4th May  |  Contact: Tim Cook  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th MayMore details…
  • 100%
    "My husband and I were so impressed with service of the Smooth Mover company that we have been recommending them to all our friends. There speedy, efficient, friendly service is a real credit to their staff and the company. Nothing was a problem and they managed to squeeze us in, last minute, in what could only be described as the busy mad week before Easter. I really appreciated their texts keeping me updated and as a reminder. They settled my mother-in-law into her retirement home with every bit of care and concern and were so helpful."
    Rating by: Jude  |  Rating posted: 2nd May  |  Contact: Jude Pointon  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd MayMore details…
  • 98%
    "Excellent operation - excellent staff with great attitudes and plenty of muscle. Fast and efficient and careful - what more could you want? Couldn't have been happier with the way they handled our move. "
    Rating by: Wilson  |  Rating posted: 21st Apr  |  Contact: Tim Cook  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    21st AprMore details…
  • 100%
    "We used The Smooth Mover for the first time this week and they are by far the best removal service we have used after 3 moves in Auckland in the last 8 years. Professional, cheerful, funny, nice to have around and nothing is too much trouble. The bill was just under what I expected as they charge by the hour but work very quickly. They take pride in their work and appear to enjoy it. Very impressed - thoroughly recommend. "
    Rating by: Clare  |  Rating posted: 12th Apr  |  Contact: Gavan Lewis  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th AprMore details…
  • 100%
    "We used Smooth Movers to relocate a 2 bedroom house. They turned up on time and nothing got damaged during the move. The workers were polite, considerate and got the job done quickly. One of the easiest and hassle free moves I have experienced."
    Rating by: Darrel  |  Rating posted: 11th Apr  |  Contact: Gavan Lewis  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th AprMore details…
  • 100%
    "This is the third time that I have used the services of The Smooth Mover and every time they have been exceptionally professional, considerate and careful. The staff involved were very pleasant, efficient and careful of all of my property and items being moved. Items such as table surfaces and drawers that may slide open during transport were all padded and protected prior to loading.The truck was clean and tidy and the pricing for the move was sensible. I would take great pleasure in highly recommending The Smooth Mover as a preferred service provider when you need to move house or office. I look forward to using them again. Brian"
    Rating by: Brian  |  Rating posted: 24th Mar  |  Contact: Paul & Kelvin  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th MarMore details…
  • 100%
    "On March 10th 2017 I moved to Te Awamutu, using the Smooth Moving Company in Albany, Auckland.
    I found them very efficient, & communication from the managers was excellent. My furniture had been put into storage by another moving company, & Tim from Smooth Mover told me that if anything was looking like it may be already damaged, then the guys would note it & take photos. I had two calls during the day warning me of possible damage. We arrived at the property & the two guys here to meet us, (Dean & Keith) were absolutely amazing & nothing was a problem. They were totally efficient & keen to go the extra mile. I would highly recommend to anyone wanting to use this company for a Smooth Move.
    "
    Rating by: Marilyn  |  Rating posted: 23rd Mar  |  Contact: Gavan Lewis  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd MarMore details…
  • 100%
    "I found the service to be excellent.
    The truck arived on time, the staff were friendly, helpful, courteous, smart, and careful.
    "
    Rating by: JUDITH  |  Rating posted: 18th Mar  |  Contact: JUDITH HERBERT  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th MarMore details…
  • 30%
    "The Smooith Mover did not carry out my furniture move as I had hoped. Moving is stressful at the best of times. The 2 men who moved me were very courteous however on arrival I questioned the truck size as I felt it was too small to accommodate all of my furniture. I was reassured that the truck was bigger than it looked. The men continued to load my belongings and it became evident that I was in fact right the truck was too small. They were packing and unpacking to try and fit everything in. This took up extra time and cost me money. The last items to be loaded were my outdoor concrete table and two concrete bench seats. I watched as one of the men set about trying to dismantle the concrete table I asked him not to do so as it had been factory assembled and no other removal company had attempted to do this. I was basically ignored and told by the person doing this that he could not accommodate the table in the truck unless he continued to dismantle. They then removed the table to the front of the property where again he attempted to dismantle this. I asked them to please leave this an return to collect the next day due to the lateness in their disparture to my new residence. I was told that they had phoned the office and spoken to Tim who told them they could not return the next day and to continue with the dismantle. On arriving at my new address which was a 10 minute drive they unloaded the truck and left me to assemble my concrete table and BBQ. I could not see the damage to the table at this stage as they had laid this flat down on the grass but fully aware of the damage they had done when disassembling the table. I had to pay a trades person to come out to my home to reinstate not only the table but the BBQ as well. The large piece of concrete that had been chopped off on the underside by where the brackets and bolts are positioned have weakened the structure of the table. Prior to the men leaving I told them I was most disappointed with the extra time time due to the fact that the truck supplied was too small they in fact agreed with me. After many emails to and from Tim I paid what I believed was far too much for the damage and time it took to move me. The whole experience left me stressed and feeling that no responsibility had been taken by Tim for the damage or his mistake of sending a truck that was clearly too small. He is now chasing me for an overdue amount of $10,00 which I am disgusted about. I would never use or recommend the Smooth Mover as my experience was one of stress and disbelief that a manager could be so flippant about the experience."
    Gavan / Tim responded:
    "Heather's move probably wasn't our finest. The truck supplied was of suitable size for the job as it had been described at the time of booking. But we agree it was too small for everything moved on the day. Our men should have made an early decision to make two quick trips between addresses (rather than packing so tightly). However we worked with Heather in the weeks following the move (including offering to return to reassemble the table and BBQ). We made significant deduction from the original invoice, and came to agreement with Heather regarding the amount she would pay. But then received Heather's payment less than the agreed amount. We certainly feel we've done what we can to resolve the issues Heather had, and are disappointed that she isn't satisfied."
    Rating by: Heather  |  Rating posted: 17th Mar  |  Contact: Tim  |  Job date: Mar, 2017
    Communication: 30%  |  Quality: 30%  |  Reliability: 30%  |  Value: 30%
    17th MarMore details, one reply…
  • 100%
    "Arrived on time and were quick, efficient and careful with all furniture. Extremely helpful and pleasant to deal with."
    Rating by: Angela  |  Rating posted: 16th Mar  |  Contact: Tim Cook  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th MarMore details…
  • 100%
    "Fantastic service! Very friendly, fast working guys! Thanks heaps, I will definitely be using your company again in future."
    Rating by: Donna  |  Rating posted: 24th Feb  |  Contact: Tim Cook  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th FebMore details…
  • 100%
    "Smooth Movers were fantastic! They arrived on time and got stuck into what they had to do. They were respectful of the items that were being moved. They were a great bunch of guys, thanks for the great moving service! "
    Rating by: Sarah  |  Rating posted: 21st Feb  |  Contact: Gavan Lewis  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st FebMore details…
  • 100%
    "They were a great team, well prepared for the move having checked out our driveway and access. Polite team who communicated effectively and showed great care in the handling of our possessions. Will recommend them to others."
    Rating by: Graeme  |  Rating posted: 20th Feb  |  Contact: Tim Cook  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th FebMore details…
  • 100%
    "We used the smooth move for a move that required two different drop off locations and then at the last minute a second pick up place too - nothing was too much trouble for them. They wrapped all furniture and took great care of all our things. Super efficient, we couldn't believe how quickly they had the truck loaded and unloaded whilst still taking great care of our stuff and getting bulky furniture out down two flights of windy stairs without bashing walls or anything similar. Super friendly and really nice guys, we will definitely use them again, and have already recommended them to friends."
    Rating by: Anna  |  Rating posted: 16th Feb  |  Contact: Tim Cook  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th FebMore details…
  • 100%
    "I have used The Smooth Mover for two domestic removals and one business removal. On each occasion, I have the men to be efficient, courteous and a credit to their company. They have followed my preferences and done an excellent job. The office administrator has been fast to respond to emails and has passed on any required information or requests to the removal men so that tells me there is clear communication in the team. My experiences of using the Smooth Mover have been positive and cost effective. I am happy to recommend this company and their service."
    Rating by: Di  |  Rating posted: 9th Feb  |  Contact: Tim  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th FebMore details…
  • 100%
    "Thankyou Tim to you and your happy, fantastic, careful, efficient and willing team who moved me from Mangawhai to Papamoa on February 2nd 2017. I could not rate the guys highly enough for all their effort along with their great sense of humour, which helped at what is a stressful time at best. . Absolutely no damage and nothing was too much trouble. I am a very satisfied customer and I will not hesitate to recommend your company.
    Many thanks
    Ann
    "
    Rating by: Ann  |  Rating posted: 5th Feb  |  Contact: Ann Bolton  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th FebMore details…
  • 93%
    "Fantastic job. The guys turned up on time and were very courteous, helpful, careful, and professional. Whole job took shorter than expected. Contact with the office was quick and prompt. Thanks for a great move!"
    Rating by: Ray  |  Rating posted: 1st Feb  |  Contact: Gavan  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    1st FebMore details…
  • 95%
    "The Smooth Mover moved our household goods from our house to the storage unit and six months later from the storage unit to our new address. Both moves required 2 trucks and 3 men. The men were capable and friendly, nothing was too much trouble. The second move was late in the day just before the long weekend when all the guys had the weekend off. To make this work better for everyone Tim/Gavan arranged for 3 men from a nearby move to assist our 3 men and 2 trucks. This was amazing, the guys all knew each other well and with plenty of good humour worked together to unload and place everything where we wanted it. They were extremely professional and careful, they set up the beds and desk, and were out of here in quick smart time. These guys are a joy to work with as their humour and jesting with each other just makes you laugh as well. The day was a late one for them but at no time did we feel that we were putting them out. Yes I would definitely use this company again."
    Rating by: Sandy  |  Rating posted: 1st Feb  |  Contact: Sandy McInnes   |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    1st FebMore details…
  • 100%
    "Have moved twice with Smooth Mover. Arrived right on the appointment time. Very efficient and friendly service, great guys. No damage to furniture or property. Very highly recommended."
    Rating by: Michael  |  Rating posted: 31st Jan  |  Contact: Gavin  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st JanMore details…
  • 100%
    "Very quick and smooth move by Alan and Craig, thanks guys."
    Rating by: Peter  |  Rating posted: 30th Jan  |  Contact: Gavan  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th JanMore details…
  • 98%
    "The team from smooth movers were absolutely fantastic for my house move last week. Cheerful and very hard working. I would highly recommend them to go the extra mile. "
    Rating by: Rose  |  Rating posted: 30th Jan  |  Contact: Gavin  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    30th JanMore details…
  • 100%
    "We were recommended to use Smooth Mover for our recent move, and so glad we were! The whole process was seamless, communications throughout were excellent, and the team of guys on the day were outstanding. The combination with the ladies of The Finishing Touch made this a painless experience!"
    Rating by: Sandie  |  Rating posted: 25th Jan  |  Contact: Tim Cook  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th JanMore details…
  • 100%
    "Edwin and Alex were fantastic. They were both very respectful of our belongings and asked us to check items as they came off the truck so that we we satisfied that everything was fine. Great guys!"
    Rating by: Megan  |  Rating posted: 22nd Jan  |  Contact: Edwin and Alex  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd JanMore details…
  • 100%
    "I found the Smooth Mover team awesome.
    Thank you so much for the great, friendly service and great team of movers. Bigger job than we all realised and I'm so thankful your team were so helpful to get the job done!
    "
    Rating by: Liz  |  Rating posted: 26th Dec, 2016  |  Contact: Tim Cooke  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Dec, 2016More details…
  • 100%
    "We were moved from Auckland to Kerikeri, and the Smooth Movers did everything that they said they would do, and all timings were as arranged. They did the best possible job that could be done. The staff were friendly and helpful, nothing was too much trouble. We would highly recommend their services."
    Rating by: Justin  |  Rating posted: 16th Dec, 2016  |  Contact: Tim Cook  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Dec, 2016More details…
  • 100%
    "The guys were super efficient about our office move and over-delivered their promise. Highly recommended for any furniture moving jobs."
    Rating by: Jim  |  Rating posted: 12th Dec, 2016  |  Contact: Tim Cook  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Dec, 2016More details…
  • 95%
    "The Smooth Mover Company moved our belongings from our home in September and stored it in their storage till Monday 05 December'16 when they then moved our belongings to our new home. Everything was like clockwork, did everything when they said they would and did a great job. Have no hesitation in recommending this Company ."
    Rating by: Jane MacCallum  |  Rating posted: 7th Dec, 2016  |  Contact: Tim Cook  |  Job date: Dec, 2016
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    7th Dec, 2016More details…
  • 100%
    "A big thanks to the guys who arrived and moved our office. They were helpful, friendly and made short work of moving us from one location to another and ensuring we were happy with the location of the furniture. We would highly recommend them and I would certainly use you again should the need arise.

    "

    Rating by: Tracey  |  Rating posted: 5th Dec, 2016  |  Contact: Tracey Ironside  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Dec, 2016More details…
  • 100%
    "We moved regions, which is always stressful. I acquired a few different quotes and The Smooth Movers came in at the best price. Not only were they the best price but their service was flawless, from start to finish. Gavan inspected our property, kept communicating with me on arrival times and the movers were fast and efficient and nothing was a problem. Delivered on time, did exactly as they promised, was definitely the best removalist's we have ever used and highly recommend."
    Rating by: Michaela  |  Rating posted: 5th Dec, 2016  |  Contact: Gavan Lewis  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Dec, 2016More details…
  • 100%
    "The guys arrived on time and were professional and enthusiastic.
    Nothing was a problem and they did an amazing job.
    I'd certainly recommend the Smooth Mover to anyone looking to move.
    "
    Rating by: Dave  |  Rating posted: 21st Nov, 2016  |  Contact: Tim Cook  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Nov, 2016More details…
  • 100%
    "BEST MOVING COMPANY EVER!! AJ, Alex, Ed and Junior were fantastic on our moving day. Tim who I spoke to when I booked our move made everything clear via email on the costing of the move. The difference between these guys and other moving Companies we have used in the past is the fact that they actually care about your furniture and goods. They take special care when moving it all, fast paced, friendly and really organised. They sure know their stuff. What was even better was they were cheaper than other Companies we had quotes from by $700.00!! The absolute best thing for us was the truck with the tailgate system as we had a difficult entry site. The tail gate lifted as high as the back door on the truck which meant everything could be lifted over the front deck and inside. What a time saver. Would totally recommend them without hesitation."
    Rating by: Debbie Vercoe  |  Rating posted: 20th Nov, 2016  |  Contact: Tim Cook  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Nov, 2016More details…
  • 100%
    "Can not rate this company enough. I remotely organized a purchase in Auckland which I then needed to get removed, packed down and stored quickly. Smooth movers responded to emails quickly and organized the pick up from the premises directly. The seller was impressed with the speed and care of the movers and everything was sorted quickly and for an excellent price. "
    Rating by: Susan  |  Rating posted: 16th Nov, 2016  |  Contact: Tim  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Nov, 2016More details…
  • 100%
    "These guys were amazing i cant rave about them more!! they were on time --- had great personalities and were happy -- and just got the job done super quick and were so careful with all my gear -- they laid everything out in all the rooms requested .. and even installed and plumbed up the water/icemaker in my fridge, washing machine and dryer!! this was amazing !! best service ever highly recommend to anyone ! "
    Rating by: Vanessa  |  Rating posted: 14th Nov, 2016  |  Contact: Gavan Lewis  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Nov, 2016More details…
  • 100%
    "This is the second time we've used Smooth Movers.
    As before, their team were efficient, friendly and extremely helpful.
    Can't fault this company or personnel, highly recommend.
    "
    Rating by: Joanne Collett   |  Rating posted: 8th Nov, 2016  |  Contact: Tim Cook  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2016More details…
  • 98%
    "Amazing service - guys were all very friendly and helpful going above and beyond to place and move furniture- even when we changed our minds! They turned up early, were fast and efficient...and happy! Very courteous and respectful of our property and home. The communication was great with everything answered promptly. Would recommend and definitely will use again! "
    Rating by: Sharon   |  Rating posted: 31st Oct, 2016  |  Contact: Gavan Lewis  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    31st Oct, 2016More details…
  • 100%
    "Guys were really efficient and professional - couldn't be happier with the service! "
    Rating by: Ambili  |  Rating posted: 19th Oct, 2016  |  Contact: Tim   |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Oct, 2016More details…
  • 100%
    "We used these guys for a short move within the same suburb, but with some very bulky & heavy items (piano & double fridge) - so needed 3 guys. They did a great job, were really nice to deal with and had us moved really quickly and with no issues at all."
    Rating by: Leigh  |  Rating posted: 21st Sep, 2016  |  Contact: Tim Cook  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Sep, 2016More details…
  • 100%
    "Professional approach right from first ph call. Details given re articles to be shifted, whether stairs we involved, difficulty of access etc. Told that we would be contacted the day before to make sure all going to plan and kept informed re timing on the day of the shift. Our appt was to be at 1pm and we were contacted during the morning to be told of progress and arrival time."
    Rating by: Dianne  |  Rating posted: 19th Sep, 2016  |  Contact: Tim Cook  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Sep, 2016More details…
  • 100%
    "I found The Smooth Movers to be extremely helpful, not only before they started their job with us by providing thorough quotes and by their prompt replies to our questions. But then their men whom did our move were efficient, knowledgeable and extremely helpful. They were quick but without being callous with our goods. AND I was quite shocked at their price - BUT IN A GOOD WAY!!! so affordable and reliable!"
    Rating by: Mishelle  |  Rating posted: 14th Sep, 2016  |  Contact: Mishelle Teahan  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Sep, 2016More details…
  • 100%
    "Now I know whey they are called the Smooth Mover. They made my move from Auckland to Tauranga just so smooth. The service was professional, friendly and nothing was too much bother. "
    Rating by: Chris  |  Rating posted: 13th Sep, 2016  |  Contact: Tim Cook  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Sep, 2016More details…
  • 100%
    "Wow! So so impressed with every member of this team and how smoothly the whole process has been. We were a late booking and they not only accommodated such a big move in a short timeframe, but from quoting through to the final item delivered, they were professional, honest, so so quick, careful and did one hell of an amazing job. The moving team went above and beyond for my elderly parents today so I can't thank them enough for making a usually stressful situation very easy for them. I wouldn't go anywhere else!"
    Rating by: Claudia  |  Rating posted: 7th Sep, 2016  |  Contact: Tim Cook & Gavan Lewis  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2016More details…
  • 100%
    "Very impressed with gavan and the team. Certainly live up to the "smooth movers" name. Best ever moving company we have ever used and would highly recommend. Thanks guys."
    Rating by: Gen  |  Rating posted: 1st Sep, 2016  |  Contact: Gavan  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Sep, 2016More details…
  • 100%
    "Very good service. On time, fast, polite and helpful. Would recommend Smooth Movers."
    Rating by: Dan  |  Rating posted: 23rd Aug, 2016  |  Contact: Tim Cook  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Aug, 2016More details…
  • 100%
    "Very satisfied with the service moving our houselot recently.Courteous, kept us informed on timing etc. cheerful guys treated our belongings with respect-in short,would recommend them every time"
    Rating by: cath and dave  |  Rating posted: 10th Aug, 2016  |  Contact: tim cook  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Aug, 2016More details…
  • 100%
    "If you are moving I would absolutely recommend that you use this company. I found the team to be responsive, communicative, accomodating and very careful with all of our furniture and belongings and their placement in our new home. "
    Rating by: Julie  |  Rating posted: 24th Jul, 2016  |  Contact: Tim Cook/Gavan Lewis  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jul, 2016More details…
  • 100%
    "I can't speak highly enough of Tim and the Team at The Smooth Mover. From Tim’s communication and responsiveness to the Team’s on time arrival, speed and efficiency was second to none. The care taken of my personal belongings and properties was greatly appreciated. "
    Rating by: Mark  |  Rating posted: 12th Jul, 2016  |  Contact: Tim Cook   |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Jul, 2016More details…
  • 100%
    "Our third move with The Smooth Mover. The guys worked hard, were professional, careful with our stuff, efficient and friendly. Setting up an appointment to do the job was easy, due to the fast response by email. Thank you."
    Rating by: Shaun  |  Rating posted: 2nd Jul, 2016  |  Contact: Tim Cook  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Jul, 2016More details…
  • 100%
    "We could not fault the service we received from Smooth Mover for our recent move. Totally professional and competent, and really nice guys as well. They communicated well regarding the job, treated our home and stuff with respect and had great attention to detail - for example, pointing out that he could not plumb in our washer because of a problem with existing laundry tub. But the best part was watching them get the fridge up the stairs - others had said it couldn't be done - but you guys did it!"
    Rating by: Bob  |  Rating posted: 30th Jun, 2016  |  Contact: Tim Cook  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jun, 2016More details…
  • 93%
    "Really impressed with the smooth movers. From quick quote and info at the start to punctual, very efficient and careful with the move. Thanks guys great work. "
    Rating by: Gavin  |  Rating posted: 27th Jun, 2016  |  Contact: Tim Cook  |  Job date: Jun, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    27th Jun, 2016More details…
  • 95%
    "I called The Smooth Mover Transport & Removals to have our 2 1/2 seater lounge suite moved to our upstairs lounge, having had no success with the delivery company guys trying to get it up the stairs. We were told that the only way it could get upstairs would be to hoist/lift it on to our upstairs deck and through the lounge door. After booking a time with The Smooth Mover, Tim phoned me to confirm the exact time the guys would be there. On their arrival to our house they suggested we try and get the suite up the stairs in spite of what I had been told. The suite was carried up the stairs both swiftly and without nudging any walls. The guys were more than happy to be of service with a jovial and professional attitude to match. I simply could not fault the service I was given in any way at all. It was such a pleasure to deal with such professional people."
    Rating by: Wendy  |  Rating posted: 22nd Jun, 2016  |  Contact: Tim Cook  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    22nd Jun, 2016More details…
  • 100%
    "We had 2 trucks with 2 teams to help us move. They were all extremely professional, respectful and careful. We couldn't have asked for more. "
    Rating by: Tonka  |  Rating posted: 18th Jun, 2016  |  Contact: Gavan Lewis  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jun, 2016More details…
  • 100%
    "Great service. Very personable and helpful guys who were careful with both the furniture and the buildings. Best movers we have ever used."
    Rating by: Trevor Williams  |  Rating posted: 8th Jun, 2016  |  Contact: Gavan  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Jun, 2016More details…
  • 100%
    "This was our 4 house move since we have been on the property ladder, and typically its always easy to remember those past stresses and frustrations that go with moving house. But not on this occasion. Gavan and his team of professionals were outstanding from the start to the finish of the day. Not only did AJ , Craig and boys bring energy and care to everything they did, they brought a great sense of humour to a day that can always have its moments of anxiety. This was by far our best move ever. First time I have ever had a removal firm ask at the end of the day - “is there anything else we can do for you, are you happy with where everything is….?” Was also great to get a supply of boxes from Gavan leading up to the move. Can strongly recommend this strategy, as good quality boxes at good prices are hard to come by - they really help the packing process. Well done Smooth Movers !!! A great local company living up to their name and reputation."
    Rating by: Graeme  |  Rating posted: 3rd Jun, 2016  |  Contact: AJ and Craig  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jun, 2016More details…
  • 90%
    "I chose Smooth Movers based on their excellent feedback and I wasn't disappointed.
    They aren't the cheapest moving company out there but my feeling was (after hearing stressful stories from friends who moved recently) the extra cost might save a bunch of hassle, time and money in the long run.
    They were running late, but Tim in the office kept me updated with where they were at and I wasn't in a hurry.
    The 2 moving guys were courteous, helpful and quick.
    I would definitely recommend and will use them again. It was a stress free moving experience.
    "
    Rating by: Rachael  |  Rating posted: 3rd Jun, 2016  |  Contact: Tim Cook  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 80%
    3rd Jun, 2016More details…
  • 95%
    "Used Smooth Movers after receiving a recommendation from a friend and pleased to say nothing was too much trouble. Four guys turned up each one introducing themselves and they just got on with the job. It was completed in quick time and no issues. Will have no problem in recommending Smooth Movers for any moving jobs in the future. "
    Rating by: Keith  |  Rating posted: 29th May, 2016  |  Contact: Tim Cook  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    29th May, 2016More details…
  • 100%
    "These guys offer an extraordinary service. Keith, Chance and Dean were amazing! They made a potentially stressful day so easy - with smiles on their faces. Not so much as a scratch on even one item they moved - we are so stoked and will never use any other removals company in future.
    Amazing work team - very SMOOTH indeed! :)
    "
    Rating by: Nichola  |  Rating posted: 5th May, 2016  |  Contact: Gavan  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th May, 2016More details…
  • 95%
    "Great service. Very efficient and professional;. Good communication at every stage. The guys doing the moving were friendly, capable, hardworking, and good to deal with. Thanks!"
    Rating by: Peter  |  Rating posted: 4th May, 2016  |  Contact: Gavin  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    4th May, 2016More details…
  • 100%
    "The Smooth Mover team made my studio move very pleasant and easy .Right from the start Gavan was very amicable and responsive.He did a special rate for my move as I did not have a lot of stuff .Tim cam right on time on the day of move and got stuff loaded and offloaded very carefully and fast , he even waited patiently at my destination address as I was caught up in traffic behind him.Overall great service and amazing value for money.Thanks for making my move stress free , I will happily use your service again."
    Rating by: Priyanka  |  Rating posted: 24th Apr, 2016  |  Contact: Gavan  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Apr, 2016More details…
  • 100%
    "This was an office relocation.

    The team of 3 men turned up on time (actually, 5 minutes early), they got straight into it, and worked really well together.

    Their communication with eachother, and with our staff was really great, and when challenges were thrown their way, eg. a painter painting most of the walls in our offices, they just took it all in their stride, and worked diligently.

    They were finished quicker than we could have imagined.

    Thank you so much for your hard work Smooth Movers! Great team work, and two born leaders in your team!"

    Rating by: Jaime  |  Rating posted: 19th Apr, 2016  |  Contact: Tim Cook  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Apr, 2016More details…
  • 98%
    "I need to say a big thank you to your company for providing two amazing young men, who lifted and moved everything with care, humour and courtesy. And one incredible driver, whom we ended up naming him the 'master packer', who packed the truck so effectively there was an inch left and which allowed all three of them to unload in one hour! Fantastic! "
    Rating by: Jenny   |  Rating posted: 19th Apr, 2016  |  Contact: Gavan /Tim   |  Job date: Apr, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Apr, 2016More details…
  • 100%
    "After having used Smooth Movers in the past on more than one occasion with no problems, it didn't suprise us at all that this particular move also went without a hitch. Great company, great team and great attitudes. Recommend them all day long for a safe, secure and trusted house move!"
    Rating by: Ben  |  Rating posted: 11th Apr, 2016  |  Contact: Tim Cooke  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Apr, 2016More details…
  • 98%
    "We booked a furniture house move and the two movers did a fantastic job.

    They were very efficient, fast and they certainly lived up to their brand. Everything went without any problems.
    It's rare to have such a big event as a house move go so well and without any stress.

    We originally thought about doing the move ourselves but were so glad we didn't and as soon as they got going we
    could see the value of leaving it up to the professionals."

    Rating by: Chee  |  Rating posted: 6th Apr, 2016  |  Contact: Tim Cook  |  Job date: Mar, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Apr, 2016More details…
  • 98%
    "Excellent communication with the office and with the guys. Excellent service and on time. The people was very efficient and carefully. We'll use them again for sure."
    Rating by: Eduardo  |  Rating posted: 4th Apr, 2016  |  Contact: Erika  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    4th Apr, 2016More details…
  • 98%
    "We have used these guys for our own monster house move (4 trucks!) and to move, store and relocate my 80 YO mum's belongings. The crew are exceptionally polite, respectful and friendly. They make sure you know where any 'odd parts' are being kept with things like furniture wheels, handles that come off etc. Honest, respectful, polite, efficient and good value all round.It's a brand experience like no other and a lesson for competitors out there I reckon!"
    Rating by: rob  |  Rating posted: 31st Mar, 2016  |  Contact: gavan  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    31st Mar, 2016More details…
  • 93%
    "Amazing service as usual! I have used these guys for a number of years and they never fail to deliver. Great communication and a professional and careful service. They were also very happy to help re placement of furniture at the other end."
    Rating by: Helen  |  Rating posted: 21st Mar, 2016  |  Contact: Gavan  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    21st Mar, 2016More details…
  • 48%
    "The communication was excellent however the speed in which the two young chaps moved the items was painfully slow. I only had furniture to move (as I had already moved everything else). I got so frustrated at the slow moving speed I sat in the backyard and waited. The movers spent most of the time mucking around in the back of the truck (doing what I don't know) and where not in a hurry at all. I felt like they really were dragging out the job to ensure that they didn't have to do any more work afterwards. When I raised this issue with Smoothmovers they said they spoke to the two works and denied the slowness. I am not surprised they denied it, would you admit to doing a slow job to your boss? NO! Not happy and will not be using this service again."
    Gavan responded:
    "After receiving Sarah's initial feedback, we conducted a thorough review and investigation of the move. We are comfortable that the time spent on the job (total 2hr25m including the drive between addresses) is very reasonable for what was moved. The load time was 1hr25m, the unload time 45mins. Disassembly and reassembly of furniture was also completed within this time. The time spent in the back of the truck was securing (blanketing and tying) furniture to prevent damage. We're surprised (and disappointed) that Sarah didn't see value for money in the move. "
    Rating by: Sarah   |  Rating posted: 15th Mar, 2016  |  Contact: Gavan  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 40%  |  Reliability: 40%  |  Value: 10%
    15th Mar, 2016More details, one reply…
  • 98%
    "I chose to use The Smooth Mover after being recommended by a friend and reading their feedback on this site. They were easy to deal with from Day-1 and responded quickly to any questions I had.

    On the move day they arrived exactly on time and their communication beforehand was excellent. Gavans staff were all professional, friendly and well presented. The move went very smoothly, staff were VERY careful and happy to help in any way.

    I would definitely use them again and recommend them to friends and family."

    Rating by: Daniel  |  Rating posted: 22nd Jan, 2016  |  Contact: Gavan Lewis  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    22nd Jan, 2016More details…
  • 88%
    "These guys worked fast and totally knew what they were doing. Nothing was to much trouble.
    Thank you
    "
    Rating by: Kerry  |  Rating posted: 21st Jan, 2016  |  Contact: Tim?  |  Job date: Jan, 2016
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    21st Jan, 2016More details…
  • 95%
    "We used the smooth mover for our move in December. I can not rate them highly enough, they are efficient and great to deal with and nothing is too much trouble as we needed to re book our move dates. The first move meant our furniture going in to storage with them for 2 weeks, then moving 2 weeks later into our new home. On both occassions the moving team of 3 guys were friendly, hard working and professional. Communication with the company was excellant. I can highly recommend Gavan and his team at the Smooth Mover and will use them again when needed. Great team work :)"
    Rating by: Donna   |  Rating posted: 20th Jan, 2016  |  Contact: Gavan Lewis   |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    20th Jan, 2016More details…
  • 93%
    "Good service from initial quote and efficient communication right up to move day. Our movers AJ & Matt were polite, efficient, considerate of our belongings and friendly. The job wasn't rushed but completed in good time and with care. Wouldn't hesitate to use this company again. "
    Rating by: Claire  |  Rating posted: 13th Jan, 2016  |  Contact: AJ  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    13th Jan, 2016More details…
  • 98%
    "I chose The Smooth Mover based on their ratings on this website and am pleased to say they made the process of moving extremely easy. The guys on the truck were brilliant - nothing was damaged and the shift was done in good time. I would highly recommend this business. "
    Rating by: Carter  |  Rating posted: 12th Jan, 2016  |  Contact: Gavan  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    12th Jan, 2016More details…
  • 100%
    "The team at smooth movers have been excellent in their service and committment to the service they provide as a furniture carrying house moving company.
    All very friendly, nothing is a problem and very good to deal with.
    Highly recommended!
    "
    Rating by: Mark  |  Rating posted: 23rd Dec, 2015  |  Contact: Mark Biggelaar  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Dec, 2015More details…
  • 100%
    "Thank you very much for another wonderfully "Smooth" experience with your guys, they did a great job and squeezed into the short window required between ferry times. The next morning they were spot on the time stated and very carefully offloaded and placed our furniture where required - great job thanks :)"
    Rating by: Val  |  Rating posted: 15th Dec, 2015  |  Contact: Gavan Lewis  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Dec, 2015More details…
  • 0%
    "Do NOT use this company.

    They broke my fridge and when I told them about the damage and asked them to replace it, they refused saying it wasn't them. This is infuriating, unfair and irresponsible. I am a hard working single mother. I am far, far too busy and honest to make up a fairytale just for the hell of it.

    Take my advice and go elsewhere.
    A very unhappy mum"

    Gavan responded:
    "We pride ourselves on lots of things, and one of them is doing the right thing by clients to resolve issues when things don't go well. Megan was a tricky lady from the outset. We fitted her job in at short notice, and endeavoured to complete her job in good faith. On arrival with the first of two loads at the unload address (not including the fridge)... no keys or access, so it had to go back to the original load address. An unfortunate situation, but we had done what we said we would, and incurred costs in the process. We discounted Megan's bill to help her in this regard. The small fridge was only ever moved by us 5m into a garage within a single level home at the load address, with absolutely no way of damaging the copper tubing like she claimed. Another carrier subsequently moved it to Megan's new property. Megan blamed us by way of trying to get out of paying her bill. We'll be taking debt collection action for her non payment."
    Rating by: unhappy customer   |  Rating posted: 14th Dec, 2015  |  Contact: tim  |  Job date: Nov, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    14th Dec, 2015More details, one reply…
  • 100%
    "The entire process with the team at Smooth Movers was terrific and I would recommend them to others to use. The two days to move us the guys worked non stop then offered to help us move some of the furniture if it was required, really great team of guys."
    Rating by: Ngaire  |  Rating posted: 19th Nov, 2015  |  Contact: Gavan Lewis   |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Nov, 2015More details…
  • 100%
    "A fantastic team, made our move to Waiheke such a smooth one. Guys on truck were great - totally on-time, friendly, very professional and caring - best moving guys ever!

    Have no hesitation in recommending The Smooth Mover to anyone moving house!


    "

    Rating by: Tony  |  Rating posted: 5th Nov, 2015  |  Contact: Gavan Lewis  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Nov, 2015More details…
  • 100%
    "We used Smooth Movers on two occasions in October. The assessment , planning and advice was excellent. Variations on our requirements were dealt with speedily and effectively. The actual moves were prompt and went according to schedule. The crews were more than kind, courteous and considerate of our requests and our needs as they saw them. Altogether well worthy of commendation."
    Rating by: David  |  Rating posted: 29th Oct, 2015  |  Contact: Gavan Lewis  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Oct, 2015More details…
  • 100%
    "The man in charge of the pick-up and the drop off was absolutely excellent! He was so friendly and extremely helpful- really excellent service! Everything arrived in good condition and they were best priced as well- I would highly recommend this company. "
    Rating by: Janine  |  Rating posted: 28th Oct, 2015  |  Contact: Charlotte McKeown  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Oct, 2015More details…
  • 95%
    "These guys did a great job moving us across the shore. I would recommend them to anyone..and the cost was not excessive for our 5 room house, 2 lots of garden furniture and an entire workshop!
    All done in less than a day and they pulled in extra helpers where and when they could.
    "
    Rating by: rob  |  Rating posted: 15th Oct, 2015  |  Contact: charlotte  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    15th Oct, 2015More details…
  • 100%
    "The best moving company we have used. We use them every time we need movers, they are trust worthy and hard working and very careful with my furniture so there is never any damage."
    Rating by: Anna  |  Rating posted: 9th Oct, 2015  |  Contact: Anna Edwards  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Oct, 2015More details…
  • 100%
    "We were so impressed with the level of service we received from the Smooth Mover team. They were friendly and helpful and took an amazing amount of care moving our furniture. They were fast and efficient with loading and unloading and everything was placed in exactly the right spot. I will definitely use them again and would highly recommend them to anyone else. "
    Rating by: Angela   |  Rating posted: 7th Sep, 2015  |  Contact: Gavin  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2015More details…
  • 25%
    "We were let down badly by this company.

    Firstly they were supposed to arrive between 1-1.30, at 1.15 we were called and advised it would be 3.30pm.
    We then had a call at 3.45 to say they were at least an hour away.
    This was very stressful for us as we were on deadlines.
    They finally arrived and as we had to be out by 6pm, I had to move everything outside ready for them to take, except a couple items in the house.
    I was shocked by the age of the lung men who turned up to move things, they were in street wear and looked no older than 20 years old. They moved a large plant and turned it sideways therefore spilling dirt all through the house when moving it. As we had to get everything done by 7pm, it meant that they could only partially move us. We rang in the weekend and advised we needed the rest of our things picked up this week, which were supposed to moved last week. Gavin said he would call back. He didn't call back, then we sent an email and then called again whereby he has fobbed us off to someone else, who we have to organise. I will never use this company again nor recommend them Their website is false adverting: "The Smooth Mover is one of the best moving companies Auckland has to offer. The Smooth Mover team are the movers Auckland has come to rely on. Experienced, professional movers – we’re the moving company defining smooth!" Not smooth, not professional, not reliable!"

    Gavan responded:
    "The job was booked only three days prior, and we'd expressed at the time that it was a squeeze for us, with you choosing to proceed regardless (and without you informing us that you had a particular deadline on the day). But, yes - we were later than expected. We apologised for this, and tried to keep you informed of our arrival time. We also sent an extra man to speed through the job (at no extra charge). Since then, I've tried to be quite clear that we are busy - and were struggling to commit to the extra job components you were adding. We haven't fobbed you off - but instead checked availability of another carrier we can highly recommend, and passed their details to you. We didn't appreciate your attitude on the day, and nor do we find your review fair or accurate."
    Rating by: Louise  |  Rating posted: 1st Sep, 2015  |  Contact: Gavin  |  Job date: Sep, 2015
    Communication: 0%  |  Quality: 50%  |  Reliability: 0%  |  Value: 50%
    1st Sep, 2015More details, one reply…
  • 100%
    "The guys were very efficient and helpful. Made moving easy!! "
    Rating by: Kirsten Gordon  |  Rating posted: 25th Aug, 2015  |  Contact: Can't remember  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Aug, 2015More details…
  • 100%
    "We were having lunch out today and noticed that the Smooth Movers were moving location of their base. It reminded us of four years ago when Gavan and his assistant moved us twice. One move was to storage and the second from storage to our new home. Their service was excellent and as it was a stressful time for us for other reasons this helped a lot. Have sometimes been doubtful about 100% ratings however do not have any hesitation in giving one to this firm. Fond memories and am still waiting for one or other of our friends to move house so that we can recommend Gavan !"
    Rating by: Jim  |  Rating posted: 20th Jul, 2015  |  Contact: Gavan  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jul, 2015More details…
  • 100%
    "Awesome! The service from this company was fantastic. From the first phone call to the confirmation emails and then the text the night before. The boys, Keith and Chase (I hope I got the names correct) were on-time, polite and helpful. Seriously we were very very happy with the company. I live in Hamilton and used Smooth Movers for my mum in Auckland and found the service and the price excellent. Thanks again boys!"
    Rating by: Jacquie  |  Rating posted: 5th Jun, 2015  |  Contact: Roni  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Jun, 2015More details…
  • 90%
    "Thank you again so much for your service! I know it was a last minute booking but the team did a great job and I have nothing but good things to say about them and your service! I'll definitely be recommending your company to everyone and using you again when I need you!"
    Rating by: Aimee  |  Rating posted: 3rd Jun, 2015  |  Contact: Carl & Keith  |  Job date: May, 2015
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    3rd Jun, 2015More details…
  • 100%
    "Hugely impressed by this company. Organisation and quote from office was spot on and well explained - no hidden costs and honest rates. The truck was booked for 08:15 - I had a call at 07:50 to say they were on their way and they arrived at 08:14. The two movers made a quick assessment of the house and garage then got straight into it. Very fast, but careful - not one breakage in the move. On a day pouring with rain from start to finish they made the move a bearable experience. I highly recommend these guys."
    Rating by: Stuart  |  Rating posted: 3rd Jun, 2015  |  Contact: Roni  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jun, 2015More details…
  • 100%
    "Great company! Made moving day stress free. We had two very friendly and extremely helpful guys who impressed us with their communication and strength. Thanks"
    Rating by: Melody  |  Rating posted: 21st May, 2015  |  Contact: Chance Keith  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st May, 2015More details…
  • 100%
    "Smoothmover is an excellent company. Roni in the office is fantastic, very efficient and managed to squeeze our job in a short notice. The two guys who did the moving (Liam & Chance) where great. They turned up right on time and were fast workers. They packed things carefully and took care moving into the new place. I was particularly pleased when they put a blanket down on the floor to move the fridge in rather than scratching the floor. I will definitely be using them next time we need to move, worth every cent."
    Rating by: Piers  |  Rating posted: 20th Apr, 2015  |  Contact: Roni, Liam & Chance  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Apr, 2015More details…
  • 100%
    "We used The Smooth Movers in November last year to move house based on their ratings - and were very pleased we did. We have used other movers in the past both here and in Australia, but none of them would match these two guys for speed, attention to detail, and care of our furniture and effects. It turned out that we could not fit all of our furniture on one truck, but Gavin was willing and able to quickly do a second trip the same day, which saved us a lot of bother. Love your work - will be using you again!"
    Rating by: Alan  |  Rating posted: 2nd Feb, 2015  |  Contact: Gavan Lewis  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2015More details…
  • 100%
    "I was delighted with the smooth mover, the service provided, the professional approach to the job and the friendly helpful men on the trucks. I highly recommend this company. My expectations were more than fulfilled. My rating is 110%+++"
    Rating by: Brian  |  Rating posted: 17th Dec, 2014  |  Contact: Rono Dinnan  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Dec, 2014More details…
  • 95%
    "Great team, despite problems with a broken down truck, they managed to do my move on the day. What really impressed me was how careful the team was, and how thoughtful they were in trying to put things in the right place in the house.
    Highly recommend.
    "
    Rating by: Georgina  |  Rating posted: 20th Nov, 2014  |  Contact: Can't remember  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    20th Nov, 2014More details…
  • 95%
    "Keith and AJ were fantastic, they were reliable and careful with our house contents for our move. They were punctual and well organised, nothing was a problem, including hooking up our washing machine! Would definitely recommend these guys and use them again"
    Rating by: Oliver  |  Rating posted: 17th Nov, 2014  |  Contact: Keith & AJ  |  Job date: Nov, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    17th Nov, 2014More details…
  • 100%
    "I have moved my furniture 6 times in 5 years and have moved the Smooth Mover for 3 of these moves. They weren't available the other times! I particularly rate the personal touch this business has at every stage of the move. They always answer their phone promptly and do everything they can to accommodate your particular requirements. The team that came out to our house were so bright, friendly, helpful and totally professional. They move with such ease and precision and take such great care of your precious cargo. Nothing is a problem for them and they sensed that our move was a pretty stressful time and were so kind and understanding. They know exactly what order things need to go into the truck and everything is protected with blankets and packing. We could hardly believe how quickly they had loaded the truck and were on their way to our new home. The same personal touch and professionalism at the other end of the move too. They put everything back together e.g. beds, washing maching. We had a little problem with the washing machine leaking, and Gavin the owner came to our home personally to put everything right. Moving is stressful, but if you want it to be as easy as possible - hire The Smooth Mover Team."
    Rating by: Catherine Dale  |  Rating posted: 20th Oct, 2014  |  Contact: Gavin  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Oct, 2014More details…
  • 98%
    "Fantastic business, right from phone call to sort out a moving company through to the three guys that arrived to actually shift me. Gavan was easy to deal with, great communication and went the extra mile coming out to my poprerty with boxes and to advise on shifting details.
    The three guys that did the actual shifting were aweseome, careful with my things but fully packed up and ready to within the time frame they gave me.
    Thank you so much, I look forward to using your company again when my new house is built!
    "
    Rating by: Nikki Clark  |  Rating posted: 29th Sep, 2014  |  Contact: Gavan  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    29th Sep, 2014More details…
  • 88%
    "Agree with previous comments. Although a relatively small job, the friendly and efficient initial response from Gavan and Toni was reassuring. On the day the truck and 2 men arrived on time and job completed efficiently and with no problems at all. Costs was reasonable and would have no hesitation in recommending this business to anyone."
    Rating by: John  |  Rating posted: 7th Aug, 2014  |  Contact: John  |  Job date: Aug, 2014
    Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Aug, 2014More details…
  • 98%
    "These guys are absolutely fantastic. From Roni on the phone providing me with a quote, super friendly, to the 3 guys that arrived on our doorstep to move everything. They worked as a team, had fun while doing it and did a great job. They even connected our fridge. Would highly recommend to anyone. THANK YOU Smooth Mover"
    Rating by: Debbie  |  Rating posted: 26th Jun, 2014  |  Contact: Roni/Gavan  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    26th Jun, 2014More details…
  • 100%
    "These guys were great, arrived on time, were efficient and really careful. No surprises in the bill. Highly recommend!"
    Rating by: Carla  |  Rating posted: 25th Jun, 2014  |  Contact: Roni/Gavan  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Jun, 2014More details…
  • 100%
    "These guys really are smooth! Fantastic service from start to finish. Contact by email with Roni received quick responses and clear and precise information. The guys arrived at the arranged time on time on moving day and were amazing, very professional and easy to deal with, lifted everything with care and worked well together to ensure nothing was damaged, including the walls of both the old house and new, not a scratch on anything. Would recommend without hesitation and if we ever need movers again, the Smooth Mover will be the first company we will contact."
    Rating by: Tracey  |  Rating posted: 26th May, 2014  |  Contact: Roni Dinnan  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th May, 2014More details…
  • 100%
    "The team at smooth movers are AWESOME to deal with. Right from the start with arranging with Roni through to Gavan arranging the team to assist with the move. Mike & Logan were friendly and easy to deal with as well. Highly recommended and will be using them again. Also will be referring my family, friends and my clients to them as well."
    Rating by: Eddie  |  Rating posted: 26th May, 2014  |  Contact: Roni Dinnan  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th May, 2014More details…
  • 98%
    "The Smooth Mover moved the contents of our six bedroomed house this week. An arduous job especially considering it involved two double story houses. Two crews worked all day and they even moved our large outdoor potted plants. AJ and his crews were just fantastic.
    They communicated the plans to us and kept us involved all day. All our precious kauri furniture they blanket wrapped and shrink wrapped and their attention to detail was just amazing.
    The crews skills in moving heavy objects, especially on stairs, was wonderful to watch. A great job guys. Would recommend you to anyone!
    "
    Rating by: John WEDLAKE  |  Rating posted: 23rd May, 2014  |  Contact: A J  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    23rd May, 2014More details…
  • 100%
    "Good people to deal with. Job done well, on time and with minimum of fuss. Logan and Keith a good team, very careful and full of energy. "
    Rating by: Christine  |  Rating posted: 12th May, 2014  |  Contact: Gavin  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th May, 2014More details…
  • 98%
    "This is the third time we've used this service since 2008. The first was a Trade Me purchase, the second and third for moving house (2010 and 2014). We keep coming back because they're reliable, good value and very careful and quick. We highly recommend them and are happy to see them flourish in their trade."
    Rating by: Glenna Casalme  |  Rating posted: 3rd Apr, 2014  |  Contact: Gavan  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    3rd Apr, 2014More details…
  • 100%
    "Brilliant service and the guys couldn't have been more helpful ... Even when I couldn't decide where to put the furniture and got them to move it a couple of times.
    Our move was quite complicated and they even arranged storage for us.
    Best thing was the price ... Less than half of what some companies had quoted me. Would definitely use them again
    "
    Rating by: Eley  |  Rating posted: 31st Mar, 2014  |  Contact: Julie  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Mar, 2014More details…
  • 100%
    "We moved house last Friday and we were not sure who to choose so we did the normal Google and a whole lot of moving companies came up. I then remembered the "No Cowboys" website and we found The Smooth Movers. We called and got a quote and talked to the team and everything from the 1st phone call to saying goodbye after the move was very smooth! I cannot rate The Smooth Mover highly enough and we will never ever use any other moving company. We were moving from a 2 storey house with a long skinny driveway to another 2 storey house with a skinny bendy driveway so Smooth movers came out and looked at both driveways to ensure they were equipped with the correct trucks etc prior to the move. The sent us the quote in a timely fashion, followed up and then rang us to confirm the move was all booked prior to moving day. They arrived on moving day at the exact booked time of 8am all ready to go. The boys worked solidly and carefully ensuring everything was packed properly and worked very fast. My partner who is super fit even struggled to keep up. Everything was unpacked at the other end and taken up the stairs without damaging any walls and they even lifted one of the bed bases over the balcony to get it up. Nothing was a problem and the boys were super friendly and helpful. When the job was finished they went through the bill and explained everything and wished us well in our new house. The Smooth Mover took all the stress out of the moving process and totally exceeded our expectations. Thanks so much to the team at The Smooth Movers, you guys are amazing!!!"
    Rating by: Melissa  |  Rating posted: 17th Mar, 2014  |  Contact: Gavin - Roni - Logan - Fog  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Mar, 2014More details…
  • 100%
    "Excellent service; Moving team efficient and careful; Friendly, helpful and willing; no breakages or any issues."
    Rating by: Brendan  |  Rating posted: 12th Mar, 2014  |  Contact: Roni Dinnan  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Mar, 2014More details…
  • 98%
    "Terrific service! Quick, efficient, courteous and friendly. I would definitely recommend!
    Barry
    MD, Stamps Plus Ltd.
    "
    Rating by: Barry  |  Rating posted: 11th Mar, 2014  |  Contact: Barry  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    11th Mar, 2014More details…
  • 100%
    "Once again, an amazing move, thanks to the Smooth Mover's team. AJ is the most incredible truck and storage room packer I've ever met ( and this was move 52 for me- with lots of international travel for work and storage of precious good each time!). This company is the best! On time, on quote, and extremely professional at all stages. These guys arrived to load my houselot after completing two other moves for the day; they must have been exhausted- but never complained or made a grumble!!! The Smooth Movers are number one in the business!"
    Rating by: Carol-Ann  |  Rating posted: 6th Mar, 2014  |  Contact: AJ, Logan, and Mike  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Mar, 2014More details…
  • 100%
    "Smooth movers were recommended to me and would like to also recommend them. Very helpful and careful. They really go the extra mile. "
    Rating by: Kate  |  Rating posted: 28th Feb, 2014  |  Contact: Gavan, AJ & team   |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Feb, 2014More details…
  • 100%
    "These guys are amazing. They arrived early, and we're very efficient and organised. They were very careful when handling our furniture and nothing was a problem. Great experience and totally recommend them"
    Rating by: John  |  Rating posted: 23rd Jan, 2014  |  Contact: Mike and Logan (I think)  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Jan, 2014More details…
  • 100%
    "We have moved house twelve times though bussiness and schooling .This was the first move to say the young men that moved us were absulutly great.If you want a hassele free move phone the Smooth Mover it does not get better than them.Thank you
    Erin Casey
    "
    Rating by: Erin  |  Rating posted: 14th Jan, 2014  |  Contact: Erin Casey  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Jan, 2014More details…
  • 100%
    "We used The Smooth Mover on 8th January when we moved from the North Shore to the Hibiscus Coast. We received fantastic service from first contact right through to the end. Everyone we dealt with was extremely helpful, nothing was a problem, and the guys on the day were really friendly, and best of all quick, efficient and careful with our possessions. No breakages at all!

    This is the first time we have used a moving company, and I'm now wondering why we bothered trying to shift ourselves when The Smooth Mover make it exactly that! Will definitely be recommending them, and using them for our next move."

    Rating by: Mandy  |  Rating posted: 11th Jan, 2014  |  Contact: Gavan  |  Job date: Jan, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Jan, 2014More details…
  • 100%
    "Great guys helped with small things like disconnecting TV's, washing machine etc. Nothing was a problem and they never stopped. Pam and Gavan were really helpful and understanding. 100% happy with them and have already recommended them to friends."
    Rating by: Eva  |  Rating posted: 7th Oct, 2013  |  Contact: Pam  |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Oct, 2013More details…
  • 100%
    "A Trade Me buyer was our introduction to this Company and Gavan. We were impressed by how he organised the move of a very large and heavy glass top table, reminiscent of an experienced Owner Driver mover we had used 10 years ago. Having used two of the large corporate movers in the last 4 years with mixed/disappointing results we chose Gavan for our move from Auckland to Cambridge, and were not disappointed by either him or his staff during the course of the two days. His reference to the Finishing Touch for packing our kitchen, valuables, etc was also on the money."
    Rating by: Dennis  |  Rating posted: 7th Oct, 2013  |  Contact: Gavan   |  Job date: Sep, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Oct, 2013More details…
  • 100%
    "This is the second time we have used The Smooth Mover and we would use them again without hesitation.
    The guys who moved us worked extremely hard as our access was not great and not once did they slow down. Gavin and Pam were very patient and understanding with all of the date changes we had to make.
    Overall fantastic service.
    "
    Rating by: Jacky  |  Rating posted: 17th Jul, 2013  |  Contact: Gavin  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Jul, 2013More details…
  • 100%
    "The 2 guys we had moving us were great - they took a lot of care with both the house we were leaving (very important as we still own that property as a rental) and our new home. Our new home is down a 45 degree angle driveway but the guys managed to (very skillfully!) back the truck down to unload and there were no complaints re: the 3 flights of stairs in the new property! They were super efficient and finished the job in less time than originally thought. Although Smooth Mover were more expensive than other quotes we had, we think it was money well spent. Would definitely use agin."
    Rating by: Vanessa  |  Rating posted: 17th Jul, 2013  |  Contact: Gavan  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Jul, 2013More details…
  • 100%
    "Cannot fault the professionalism.
    Plus great attitude.
    Transformed what is usually a dreary experience into an excellent adventure.
    A+++
    "
    Rating by: Barry  |  Rating posted: 4th Jul, 2013  |  Contact: AJ  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Jul, 2013More details…
  • 98%
    "Thanks Gavan, AJ and Malcolm, the move was amazing!! You are indeed smooth, having moved four times in the last two and a half years with four different Auckland companies I feel qualified to rate you - 10/10! The best by a long shot.

    Thanks, you were so professional, relational, you took great care of our stuff, your a great team and my partner commented that the move was calm. Quite an achievement. Will always use your company (hopefully not for a while) and will highly recommend you :)"

    Rating by: Julie  |  Rating posted: 10th Jun, 2013  |  Contact: Gavan Lewis  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    10th Jun, 2013More details…
  • 100%
    "We have used this company a number of times over the last few years. They always take great care of our possessions & there have never been any damages. Always friendly & obliging, they also placed everything where we asked at the new property. We highly reccommend them."
    Rating by: David  |  Rating posted: 24th May, 2013  |  Contact: Gavan Lewis  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th May, 2013More details…
  • 100%
    "Wow, what wonderful service! From the first contact till the completion of the job, Gavin and his crew were absolutely great. We moved from a property that was fourth down a tree-lined right of way and had heavy large furniture upstairs. Well before the move, Gavin came and checked the access and worked out a way to get the furniture out without damaging the house or the furniture. As luck would have it, we moved on a pouring wet day but such care was taken that the move was completed with no harm to anyone or anything and in a very short period. We also rented Smooth Mover\'s van to move our fragiles and valuables and Gavin bettered the rate we were going to get from an ordinary car rental company. When the bill came it was much lower than we had anticipated. All in all, a great experience and we are now eagerly recommending SM to anyone we know who\'s moving. Thank you so much team!"
    Rating by: Anne  |  Rating posted: 17th May, 2013  |  Contact: Gavin  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th May, 2013More details…
  • 100%
    "Gavan and his team were awesome to deal with. Clear, concise email and text communication. Text notification when they were on their way, job was done efficiently and the guys were flexible and friendly. I cannot fault them and recommend them to anyone and won\'t hesitate to use them again. "
    Rating by: Joanne  |  Rating posted: 1st May, 2013  |  Contact: Gavan  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st May, 2013More details…
  • 100%
    "Don\'t move with anyone else but these guys! The service was superb from start to finish. Our very pleasant team (AJ and Jesse) knew exactly what they were doing and barely paused for breath. They just got on with it. Tricky access at both ends of the move didn\'t phase them, and in addition they did a great job of storing stuff in a storage unit so that we are able to fit more than anticipated in. And the icing on the cake..... was the bill. Less than I had expected, and money extremely well spent. I recommend them without hesitation."
    Rating by: Melinda  |  Rating posted: 24th Apr, 2013  |  Contact: Gavan Lewis  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Apr, 2013More details…
  • 100%
    "We use The Smooth Mover regularly to transport our customer\'s Furniture when it is brought into our workshop for Restoration, Repairs or Modification. They are a fantastic bunch of guys and we can rely on them to compliment the service we offer to customers.
    LESLEY
    "
    Rating by: Silverdale Furniture Restorations Ltd  |  Rating posted: 11th Mar, 2013  |  Contact: Gavan  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Mar, 2013More details…
  • 100%
    "We have used the Smooth Mover for two house moves in the last 4 years and also another smaller transport job, and have each time been very impressed with Gavan and his team. They have been very reliable, careful, considerate and all round very professional and a pleasure to deal with. We have recommended them to family and friends and will continue to do so. "
    Rating by: David  |  Rating posted: 7th Mar, 2013  |  Contact: Gavan  |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Mar, 2013More details…
  • 100%
    "Best movers EVER!! Outstanding!! The team at \'Smooth Mover\'s\' were awesome, even on a scorching hot day. Great attitude, & they took the stress out of moving! Their efforts and hard work were much appreciated! Thank you!! "
    Rating by: Shauna  |  Rating posted: 3rd Feb, 2013  |  Contact: Pam Lewis And Gavan  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Feb, 2013More details…
  • 93%
    "really easy to work with, respond quickly to any phone text and email questions. turned up when they said they would, did what they said they would, charged what they said they would, worked without fuss and made the whole day stress free and really effortless for us. "
    Rating by: Bob  |  Rating posted: 10th Dec, 2012  |  Contact: Gavan Lewis  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    10th Dec, 2012More details…
  • 100%
    "Absolutely awesome job.. great communication by the whole company and Jessie/ AJ were fantastic.. very happy with the service.. will use you guys every-time and thoroughly recomend to friends. "
    Rating by: Brett   |  Rating posted: 25th Oct, 2012  |  Contact: Gavan  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Oct, 2012More details…
  • 100%
    "Very pleasant people to deal with and they use their initiative when required. I have used them before and will again if I need to. Have also recommended the company to others"
    Rating by: Heather   |  Rating posted: 23rd Oct, 2012  |  Contact: Pam Lewis  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Oct, 2012More details…
  • 98%
    "Only \"problem\" is they arrived earlier than expected. Otherwise very hardworking, fast, efficient and careful with our stuff. Everything arrived in perfect condition. THANK YOU."
    Rating by: Dominika  |  Rating posted: 8th Oct, 2012  |  Contact: Andy, Gavan  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    8th Oct, 2012More details…
  • 100%
    "Superb job done.... Superb service.... Everything excellent....
    Could not have asked for more or wished for better....
    My highest recommendation.
    "
    Rating by: Don  |  Rating posted: 27th Sep, 2012  |  Contact: Gavin ; Pam  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Sep, 2012More details…
  • 100%
    "I was very impressed at the service I received. The Drivers were extremely pleasant to be around and they took a great deal of care and time to ensure that all of my furniture was handled and stacked safely and securely.
    I would highly recommend this company - Moving was made a bit less stressful with the service that I received.
    I am very appreciative of their service, attitude and overall pleasant personalities.
    Cheers
    Tania
    "
    Rating by: Tania  |  Rating posted: 17th Sep, 2012  |  Contact: Gavan Drivers Andy & Malcolm  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2012More details…
  • 100%
    "What a great team! We used Smooth Movers twice - first to move home contents into storage and then from storage into new house. Both times they were prompt, friendly and very very careful. Nothing has been broken. During the move in they put all the furniture in the right spots. There was no damage, even when carrying large, heavy items up a flight of stairs.
    They worked fast and effective, the items were stored in the truck and unit very carefully.
    I was text on the morning of the moving to confirm arrival time and again when they were 15 minutes away. I definitely will use these guys again.
    "
    Rating by: Nathalie  |  Rating posted: 17th Sep, 2012  |  Contact: Andy And Gavan  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Sep, 2012More details…
  • 100%
    "We can\'t fault them! On time, efficient, polite, hard working, certainly not time wasters, so careful and very aware of our needs and concerns. They were excellent and I would use them next time and recommend them to all our friends. Your removal men were a credit to you Smooth Movers and your receptioist Pam was careful to point out the pitfalls of ordering the truck too early. (in case settlement was delayed which would mean the men would be hanging about and not able to unload and in turn it would have meant more cost to us!) If you need to be moved The Smooth Movers are the way to go!"
    Rating by: Angela  |  Rating posted: 16th Sep, 2012  |  Contact: Glen  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Sep, 2012More details…
  • 98%
    "The Smooth Mover was twice recommended by a friend and I have to admit we were not disappointed. I would highly recommend this company and in fact have aready passed on their details to two work colleagues. I was so impressed with the team at The Smooth Mover. Pam was friendly and efficient, Gavan was friendly and professional sending a very accurate quote the very next day and Malcolm and Andy who did the actual move for us were fast, friendly and super efficient! Well done boys for a job well done! And at an very reasonable price!"
    Rating by: Lisa  |  Rating posted: 3rd Sep, 2012  |  Contact: Gavan Lewis  |  Job date: Aug, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Sep, 2012More details…
  • 100%
    "After quite a bit of research I decided to book the Smooth Mover - I was not disappointed! The boys arrived within the timeframe they had indicated and were fast and friendly. We had two pick up locations in Albany and Glenfield before arriving at the unloading destination. This was not a problem and the loading and unloading was done professionally and quickly. The boys were extremely friendly, polite and professional. Additionally the total cost was extremely competitive! I can’t fault this company and will be using them in the future without a doubt!"
    Rating by: Janelle  |  Rating posted: 3rd Sep, 2012  |  Contact: Pam  |  Job date: Aug, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Sep, 2012More details…
  • 98%
    "Used The Smooth Movers five years ago, and again earlier this month - this time for three moves - brilliant each time! Quick, friendly, and on time!! Wouldn\'t use anyone else. "
    Rating by: Carina  |  Rating posted: 29th May, 2012  |  Contact: Gavan Lewis   |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    29th May, 2012More details…
  • 100%
    "Very professional, friendly and efficient service. I would recommend them to anyone moving house."
    Rating by: Rose  |  Rating posted: 15th May, 2012  |  Contact: Gavan Lewis  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th May, 2012More details…
  • 95%
    "A really excellent moving company,we have had them move us before and now wouldn\'t use any one else. An honest and reliable company."
    Rating by: Paul & Di   |  Rating posted: 18th Apr, 2012  |  Contact: Gavan  |  Job date: Apr, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th Apr, 2012More details…
  • 98%
    "Thank you guys for making our move so seamless and reducing the stress levels! Gavin dropped off a plentiful supply of boxes, tape and packing paper - which was such a life saver as it saved me from any thinking I needed to do with what boxes I needed! What a service to have your packaging material delivered to your door weeks before the move and then a partial refund for any boxes we returned! The day of the move was a headache for us as we had a toddler to sort out in the morning, but the boys were fantastic and came on time - even let us start a little later to suit our toddler routine. We were so impressed with the care that was taken in moving our furniture. And though they moved slowly around the corners they sure packed up the house quickly. On arriving at our new house we were super impressed with the extra thought that they put into our new carpet. Though it wasn\'t a wet day, they put down blankets through indoor-outdoor areas so they didn\'t drip our already wet outdoor furniture that had to be taken through the house to get out on the patio. And unlike other companies I\'d used in the past they placed our furniture in the exact places we wanted them...and even made better suggestions of where some of furniture should be placed. It was really important for them to have our furniture in the right place for us so we didn\'t have to move it later. Would definitely use your service again and most definitely recommend to family and friends. Couldn\'t fault anything with your service and worth the money to have piece of mind in every aspect!"
    Rating by: Sylvia  |  Rating posted: 10th Apr, 2012  |  Contact: Pam  |  Job date: Mar, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Apr, 2012More details…
  • 95%
    "excellent service would recommend to others. Prompt, friendly and satisfactory move from Cambridge to North Shore"
    Rating by: Fiona  |  Rating posted: 13th Mar, 2012  |  Contact: Gavan  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    13th Mar, 2012More details…
  • 100%
    "Great guys - very helpful - nothing too much trouble - would definitely use again."
    Rating by: Marcia Simons  |  Rating posted: 29th Feb, 2012  |  Contact: Gavan Pam Andy  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Feb, 2012More details…
  • 100%
    "Definitely very impressed with this company! The three guys that came were exceptional. They were extremely careful at all times, very courteous and above all, truly professional.
    We had heard many great things but we would definitely have to say they exceeded our expectations. We have moved several times in the past and this was by far the best! We will definitely be recommending this company to friends/family in the future.
    Thank you for providing a service that enabled us to move so smoothly. Smooth Mover – what a fab name for a business!
    "
    Rating by: Dale  |  Rating posted: 19th Jan, 2012  |  Contact: Gavin  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Jan, 2012More details…
  • 98%
    "Andy and Jessie were so professional they were courteous.Their professionalism was second to none even when our shifting job turned out to be bigger than we thought. We will definately use them again. Thanks guys."
    Rating by: Grant   |  Rating posted: 17th Dec, 2011  |  Contact: Gavon  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    17th Dec, 2011More details…
  • 95%
    "This company provided an excellent service. The staff were friendly and respectful of requests and I felt I could relax around the care of my furniture and the new place I was moving into. They were efficient and careful and I have not seen any damage to furniture or walls in my home which was newly painted before I moved in. Much gratitude for an excellent service."
    Rating by: Patricia  |  Rating posted: 25th Nov, 2011  |  Contact: Gavan  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    25th Nov, 2011More details…
  • 100%
    "Despite making contact on a Friday evening after business hours Pam replied immediately and got back to us that same night with a price and confirmation of availability. On moving day the truck turned up on time (far cry from our last moving efforts with a big name moving company) It was all smooth and Jessie packed the truck well enough to be able to get extra bits an pieces in that we hadn\'t expected. No damage to anything and it all went smoothly. No wonder you\'re called Smooth Movers. Thanks heaps."
    Rating by: Michelle  |  Rating posted: 20th Nov, 2011  |  Contact: Pam Lewis  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Nov, 2011More details…
  • 95%
    "We were impressed with the quality, work ethic and professionalism of the staff working for us. We would recommend them to anybody looking for a removal company, and we will definitely use them again."
    Rating by: Tony  |  Rating posted: 14th Sep, 2011  |  Contact: Gavan Lewis  |  Job date: Sep, 2011
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    14th Sep, 2011More details…
  • 98%
    "a good job done as agreed. We will use again when we have another move early 2012"
    Rating by: Peter  |  Rating posted: 31st Aug, 2011  |  Contact: Gavan Lewis  |  Job date: Aug, 2011
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st Aug, 2011More details…
  • 100%
    (no comment)
    Rating by: Paul  |  Rating posted: 28th Aug, 2011  |  Contact: PAM  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Aug, 2011More details…
  • 100%
    "I phoned on a Friday night at 18h00 asking to move on the Monday and Gavan went out of his way to accomodate my request even though they were fully booked. Great team and will certainly recommend them to all my friends and colleagues"
    Rating by: Yolande Strydom  |  Rating posted: 27th Aug, 2011  |  Contact: Gavan Lewis  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Aug, 2011More details…
  • 100%
    "To the Smooth Moover

    I just wanted to say thank you in writing for the wonderful service your company provided me in my move last weekend.

    At every point of contact from booking to completion the service was outstanding!

    At all times the staff were friendly, courteous, efficient and on time.

    The move was entirely “smooth”.

    You totally exceeded my expectations, and I will recommend your service when I can.

    Thank you so much!
    "

    Rating by: Liz  |  Rating posted: 4th Aug, 2011  |  Contact: Andy And Jessie  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Aug, 2011More details…
  • 100%
    "Excellent service by young and enthusiastic team. Work was completed on time and under quoted price"
    Rating by: Hank  |  Rating posted: 27th Jul, 2011  |  Contact: Gavin Lewis  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jul, 2011More details…
  • 83%
    "We moved our 3 bedroom home to the next suburb in the Bays. The guys from Smooth Movers were very helpful, careful with our goods, showed up on time and the move went without a hitch. Great service, though I thought the price was a bit steep. Though their hourly rate was competitive, the whole job cost $518 which seemed a bit high compared to what I\'ve paid in the past."
    Rating by: Diane  |  Rating posted: 24th Jul, 2011  |  Contact: Jessie  |  Job date: Jul, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 40%
    24th Jul, 2011More details…
  • 100%
    "Gavan and his team did an outstanding job for us on the day of our move and we would not hesitate to recommend them to anyone looking for a first class removal company. Their work ethic was amazing, they were unfailingly polite and professional and everything arrived at our new home in perfect condition. They handled a few extra challenges, such as moving an over-sized desk and an extra large trampoline, very efficiently, despite terrible weather, and nothing was too much trouble for them. On the communication front, Gavan responded very promptly and professionally to any queries we had and kept us well informed regarding progress on moving day itself. Overall, a fantastic effort - we\'re not planning another move anytime soon but when the time comes we will definitely be calling The Smooth Mover!"
    Rating by: Mary Rose  |  Rating posted: 21st Jul, 2011  |  Contact: Gavan Lewis  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jul, 2011More details…
  • 100%
    "A great team of guys. Having lived in the same house for 36 years and this being our first move ever we were concerned about some of the horror stories we had heard about. Andy, AJ and Jessie were on time and didn\'t stop until we were in our new residence. Even then they checked to see that everything was where we wanted it and offered to move anything that was needed. Never before have my wife or I encountered such cheerfull friendly and obliging guys. Gavin had dropped us off cartons well before hand and the overall price was very reasonable. Excellent Smooth move."
    Rating by: Graham  |  Rating posted: 3rd Jul, 2011  |  Contact: Gavin  |  Job date: Jul, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jul, 2011More details…
  • 100%
    "Uses their services twice in May and June and job well done :)

    "
    Rating by: Mike  |  Rating posted: 22nd Jun, 2011  |  Contact: Gavan  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Jun, 2011More details…
  • 100%
    "Excellent all the way, from organising of the job, phone communication the evening before the due date, on-time arrival, speed of work, care for the items being moved, and unloading at the destination ... and priced very reasonably Would thoroughly recommend the Smooth Mover!"
    Rating by: Tony  |  Rating posted: 12th Jun, 2011  |  Contact: Gavin  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Jun, 2011More details…
  • 100%
    "This was the second time I\'d used Smooth Movers and I thought the first time with some minor stuff moved was a breeze but... I can\'t believe what a stress free experience this 4 hours of moving was this time. Sure, I already had most of our stuff in boxes from where it had been stored for two years but their was still a sizeable amount of bedroom and office stuff including large furniture items and some fragile items to carry out. The Smooth Mover guys had a great attitude, were professional and so careful with our stuff and I learned a few tricks on observing their efficient packing skills. Then they were still able to fit in our two sea kayaks and four bikes as well. What a bonus and not expensive at all.In terms of efficiency and time and easy to deal with - all thumbs up. Thanks guys."
    Rating by: Bev  |  Rating posted: 2nd Jun, 2011  |  Contact: Gavan Lewis  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Jun, 2011More details…
  • 100%
    "I am most impressed with this company. The people involved in the move were unfailing polite and pleasant, from the initial inspection and quote to the final unloaded items. My move involved a lot of stuff, including plants, bricks, and garden treasures - fiddly items and lots of them!
    The men who unloaded reassembled my beds and desk, which I could not figure how to do.
    An additional load was done to bring the last of my goods.

    I would recommend this company without hesitation. Their price was very reasonable, the staff were willing and cheerful, and they were careful with my goods."

    Rating by: Heather  |  Rating posted: 28th May, 2011  |  Contact: Gavan Lewis  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th May, 2011More details…
  • 100%
    "The Smooth Mover was the only company who were willing to be sufficiently flexible and innovative to meet my needs. They were very professional and did a great job. Not a mark on anything. I\'ve shifted many times before and The Smooth Mover are head and shoulders above anyone I\'ve used previously. I\'d recommend Gavan and his team to anyone. "
    Rating by: Bruce  |  Rating posted: 21st Apr, 2011  |  Contact: Gavan Lewis  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Apr, 2011More details…
  • 100%
    "They were excellent - took ALL the stress out of my moving. I don\'t think they even took a break as they kept on working - I don\'t know how they do it! When we move back to New Zealand we\'ll definitely be using them to take everything out of storage!"
    Rating by: Paul  |  Rating posted: 11th Apr, 2011  |  Contact: Gavin  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Apr, 2011More details…
  • 95%
    "Second time using The Smooth Mover\'s service and I highly recommend this company. Gavan and Paul had done a great job helping us move from an apartment to a house. They informed us that they could come earlier, which we were quite happy about, and went straight to work. Work was very efficient and they made sure that both our belongings and the property were not damaged. Very helpful and friendly and reliable. Thank you for making the move stress free!"
    Rating by: Cassandra  |  Rating posted: 4th Mar, 2011  |  Contact: Pam And Gavan  |  Job date: Mar, 2011
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    4th Mar, 2011More details…
  • 100%
    "They were great - I would highly recommend them. Both guys were super nice and they moved everything ridiculously quickly (and carefully). "
    Rating by: Monica  |  Rating posted: 27th Feb, 2011  |  Contact: Pam And Gaven  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Feb, 2011More details…
  • 100%
    "We moved from Warkworth to Auckland with the Smooth Movers. We found them to be courteous, helpful and very efficient. They were a pleasure to deal with, catering for our uncertain timeline with ease and making the whole move easy and painless. The men were fantastic, working hard and taking all our instructions in their stride. We would definately use them again if we move and highly recommend their services to others!! Thank guys!"
    Rating by: Helen  |  Rating posted: 21st Feb, 2011  |  Contact: Gavan  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Feb, 2011More details…
  • 100%
    "Arrived right on time and started straight away. They were very helpful and very careful with our belongings. I couldn\'t believe how efficient and quick they were in both the loading and unloading process.
    It\'s sometimes difficult to find a reliable, fast, efficient and trustworthy company for moving but I am happy to recommend Smooth Mover\'s and will definitely be using them again. Thanks again.
    "
    Rating by: Lawrence  |  Rating posted: 19th Feb, 2011  |  Contact: The Whole Team  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Feb, 2011More details…
  • 100%
    "We had a four bedroom house to move. Gavin & his team turned up on time, they took care with our belongings, they were helpful & professional. We couldn't have asked more - they did a great job. I would recommend these guys to anyone. "
    Rating by: Helen  |  Rating posted: 13th Jan, 2011  |  Contact: Gavin  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Jan, 2011More details…
  • 98%
    "Andrew & AJ were the best. Highly recommend The Smooth Mover. Best moving company we have used. Very professional."
    Rating by: Angela Jackson  |  Rating posted: 8th Nov, 2010  |  Contact: Andrew & AJ  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    8th Nov, 2010More details…
  • 100%
    "Fast, professional, hard working and careful. Very, very happy with the move. Highly recommended!"
    Rating by: Hagen  |  Rating posted: 25th Oct, 2010  |  Contact: Gavan Lewis  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Oct, 2010More details…
  • 100%
    "Pam and Gavan were excellent to deal with and repsonded to my queries promptly. On the day, Andrew and AJ were great - friendly, efficient and very fast! Am planning on recommending the Smooth Movers to everyone I know who is shifting in the future!"
    Rating by: Andrea  |  Rating posted: 7th Oct, 2010  |  Contact: Gavan And Pam Lewis  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Oct, 2010More details…
  • 100%
    "Smooth Mover was recommended by word of mouth and it\'s always hard to know who to trust on these kinds of things. However, there were no worries - the guys were there on time on a day when it was throwing down with rain, never stopped or complained once and simply professionally and personably got on with the job. They took the stress and strain out and were friendly from the moment they walked in and introduced themselves and asked how they could make the move easier. At the end of the day, they completed the move quickly, nothing was broken or scratched, they didn\'t take us up on offer of a drink until after everything was completed and we were happy with what they\'d done. I\'d wholeheartedly recommend them - and should we move again, they\'ll be the first people we book."
    Rating by: Darren  |  Rating posted: 1st Oct, 2010  |  Contact: Gavan Lewis  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Oct, 2010More details…
  • 98%
    "We have used The Smooth Mover twice, both times with Andy, We were updated when they were on route and they arrived exactly when expected. The move was fast, efficient and their attitude was exemplary.

    Would definitly use their services again and would recommend to anyone planning a move. "

    Rating by: Toban  |  Rating posted: 28th Sep, 2010  |  Contact: Andy  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    28th Sep, 2010More details…
  • 100%
    "I used the Smooth Mover\'s \"Man & Van\" service for a flat move and was highly impressed! Gaven was fantastic. He arrived right on time, and immediately set to work, no fooling around! I was blown away by his work ethic, and the pace he set, I even had a bit of trouble keeping up! Very professional service, all the right gear was provided and my items were handled with extreme care. Extremely good value for money as well! All in all a very successful move and I would definitely use them again, and recommend to others."
    Rating by: Lauryn  |  Rating posted: 10th Sep, 2010  |  Contact: Gaven  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Sep, 2010More details…
  • 100%
    "This is our second time with The Smooth Mover. First time around was with Gavan, who helped us move a very heavy dining set. This time, Andrew and AJ helped us out with a bigger move. They\'re just absolutely lovely people... very quick, careful, professional and pleasant, too! Pam coordinated everything, and it all went smoothly :-) Thanks guys!!! "
    Rating by: Glenna  |  Rating posted: 8th Sep, 2010  |  Contact: AJ & Andrew  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Sep, 2010More details…
  • 100%
    "these guys went the xtra mile..David and his offsider were not only very pleasant to deal with but very professional and extremly fast efficent and organised

    I would highly recommend them, they would be my first choice should I move again"

    Rating by: Trish  |  Rating posted: 18th Jul, 2010  |  Contact: Gavan  |  Job date: Jul, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jul, 2010More details…
  • 100%
    "Absolute joy to deal with. Great communication, extremely reasonable price and 100% professional. AJ and Andrew were quick, efficient and effective and really looked after our furniture including on-board plastic wapping. to protect during the move process. They even helped us place and move other furniture! Fantastic! We were extremely happy with the result and do not hesitate to highly recommend."
    Rating by: Erin  |  Rating posted: 20th Jun, 2010  |  Contact: AJ And Andrew  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jun, 2010More details…
  • 83%
    "Just writing to say how impressed we were with the professional approach of the team yesterday. The move was very stress-free and quick. I take my hat off to the driver of the truck who had to back down a very narrow and difficult drive. 5 stars guys, would definitley recommend to anyone considering a move done to a very high standard."
    Rating by: Dean  |  Rating posted: 15th Jun, 2010  |  Contact: Pam Lewis  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 30%  |  Value: 100%
    15th Jun, 2010More details…
  • 95%
    "Excellent all round service - definitely recommend them"
    Rating by: Jon  |  Rating posted: 12th Jun, 2010  |  Contact: Gavan  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    12th Jun, 2010More details…
  • 100%
    "This is the second time I have used them. Gavan and his team are absolutely fantastic! I would recommend them to anyone."
    Rating by: Liz  |  Rating posted: 10th Jun, 2010  |  Contact: Gavan Lewis  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Jun, 2010More details…
  • 100%
    "We received superb service from Gavan and his team. Moving house at eight months pregnant was made easy with these guys on hand. Gavan answered questions promptly, dropped off packing materials within a day of requesting them, his boys packed and unpacked our house efficiently and with great care, and the bill at the end was very reasonable. I highly recommend using SmoothMovers."
    Rating by: Gina  |  Rating posted: 31st May, 2010  |  Contact: Gavan And Pam  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    31st May, 2010More details…
  • 100%
    "What is perceived as a stressful job - moving home, was brilliant! The men were really careful, professional and FAST!!! They were trustworthy and did a fantastic job - I would not hesitate to recommend them and give you peace of mind."
    Rating by: Sonia   |  Rating posted: 20th Apr, 2010  |  Contact: Gavin  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Apr, 2010More details…
  • 100%
    "I needed to move my office and someone suggested I check out carrier's on No Cowboys. Smooth Movers rated the highest. Gavan took my initial call and was so professional and helpful. They were on time, and very pleasant. I will only use them in the future."
    Rating by: Sharon  |  Rating posted: 17th Apr, 2010  |  Contact: Gavan  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Apr, 2010More details…
  • 100%
    "The guys arrived promptly, they were curteous, professional, well groomed - exactly what one wants when someone is moving your entire household of personal effects. They got the truck loaded in record time and unloading at the new house was just as "smooth".

    I couldn't have asked for better service, your whole team from begining to end absolutely EXCEEDED my expectations
    "

    Rating by: Karen  |  Rating posted: 15th Apr, 2010  |  Contact: Gavan Lewis  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Apr, 2010More details…
  • 100%
    "Gavan and Shane were stars on our moving day, we live in the Waitakere Ranges and our house had one of those very steep difficult driveways, I was concerned as to whether the removal van would make it to the top, but they handled it like they drove up it every day.
    Gavan was well prepared with the correct vehicle for the driveway, and neither Shane or Gavan stopped all afternoon and the move was done with as little stress as possible.
    Thank you Guys, fantastic job.
    "
    Rating by: Kim  |  Rating posted: 3rd Apr, 2010  |  Contact: Pam  |  Job date: Mar, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Apr, 2010More details…
  • 100%
    "The day we moved the weather was just terrible, rained all day, however this did not seem to slow the team down.
    The team of 3 well presented guys arrived on time and within in short time the truck was load, ( I must just blow my own trumpet here, everything was packed and ready to go, I realise what a huge difference this must make and at the end of the day kept the overall cost for the day down).
    Thank you for a service that is well run and cost effective, everyone was just a pleasure to deal with, I certainly have been telling everyone how great you all are. Jacky
    "
    Rating by: Jacky  |  Rating posted: 16th Feb, 2010  |  Contact: Gavan  |  Job date: Dec, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Feb, 2010More details…
  • 98%
    "The pre organisation, information, emailing and texting was excellent - it kept me informed and up to date. The move on the day did, indeed, go very smoothly. The guys were extremely professional and effiecent. What can be a very stressful experience was hassle free.
    "
    Rating by: Nigel  |  Rating posted: 8th Feb, 2010  |  Contact: Gavan Lewis  |  Job date: Feb, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    8th Feb, 2010More details…
  • 98%
    " SmmothMovers were on time, professional and we would not hesitate to recommend to other businesses or private individuals wanting to move their furniture"
    Rating by: Ann   |  Rating posted: 1st Feb, 2010  |  Contact: Gavan Lewis  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    1st Feb, 2010More details…
  • 100%
    "I was impressed with Gavan and his team from the very first contact with Pam in the office. Gavan was then the only person I contacted who bothered to come out to do do an assessment of the job in advance. On the day, his team were so careful with all our belongings and made us feel really confident in them - needed in such a stressful time - and they really delivered. I would not hesitate in recommending them to anybody and would use them again as quick as a flash. First class job from a first class team - thank you "smoothmover""
    Rating by: Bernard  |  Rating posted: 23rd Jan, 2010  |  Contact: Gavan Lewis  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd Jan, 2010More details…
  • 98%
    "We used Gavan and his team 4x now for various moves. The service has always been impeccable, nothing was broken and most of all The Smooth Movers staff are very friendly and work hard for the money. Thank's again for our 4th impeccable move and all the best for 2010 to the Smooth Movers. You might want to consider changing your name to the Smooth and Speedy Movers though. Cheers Tess and Guy"
    Rating by: Guy  |  Rating posted: 20th Jan, 2010  |  Contact: Gavan  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Jan, 2010More details…
  • 100%
    "No problems, no fuss & a great group of guys. No hestitation in recommending to use."
    Rating by: Charmaine  |  Rating posted: 20th Jan, 2010  |  Contact: Gavan  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Jan, 2010More details…
  • 100%
    "Members of my family and I have used these guys for previous moves as well as my latest. I would recommend them to anyone. Andrew and Shane were what I call a REAL Team. Precious and heavy pieces well looked after. All unwrapped and placed at the other end with equal care. Dont look past these guys - they are "the best". "
    Rating by: Heather  |  Rating posted: 12th Jan, 2010  |  Contact: Gavan  |  Job date: Jan, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Jan, 2010More details…
  • 100%
    "Yesterday was the sixth time I have used Gavan's team for a move for myself or another family member and they were brilliant as always. No marks on my new walls and a happy and helpful team to deal with. I would unreservedly recommend them, but you need to get in quick as they get booked up! "
    Rating by: Diana  |  Rating posted: 26th Nov, 2009  |  Contact: Gavan  |  Job date: Nov, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Nov, 2009More details…
  • 100%
    "From the first phone to the farewell wave it was a very stress free experience with actions matching words. I guess all the other removal firms are only still in business because Gavan and his team can not be in all places at the same time.
    Makes you want to move again!
    "
    Rating by: Stewart  |  Rating posted: 8th Nov, 2009  |  Contact: Gavan Lewis  |  Job date: Nov, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2009More details…
  • 98%
    "We moved into a brand new house with no marks to be found anywhere after the move, most unusual given our experience with over 18 house moves now. Totally the easiest and least stressful move we've ever had.. would recommend Gavan and the crew as very smooth movers indeed !!"
    Rating by: Paul  |  Rating posted: 27th Oct, 2009  |  Contact: Gavan Lewis  |  Job date: Jul, 2009
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Oct, 2009More details…
  • 100%
    "Andrew and his colleague arrived on time. They are very careful with our furniture and very efficient. The cost is reasonable. The smooth mover is great. Highly recommended to others. "
    Rating by: Janice  |  Rating posted: 11th Oct, 2009  |  Contact: Andrew  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2009More details…
  • 100%
    "Smooth Movers Rock! From start to finish they were nothing but professional. I was on my own the day of the move and Andy & Shane were really respectful and I felt at ease the whole time.

    Have recommended Smooth Movers to everyone I know whether they are moving or not.

    Thanks guys awesome job! "

    Rating by: Melissa  |  Rating posted: 29th Sep, 2009  |  Contact: Gavan, Andy & Shane  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Sep, 2009More details…
  • 100%
    "Id highly recommend these guys, after some bad experiences with grumpy movers who complained about stairs etc, it was awesome to have have friendly guys turn up, show initiative, and get on with the job, quickly and professionally.
    I have used "The Smooth Mover" twice already and will definately use them again.
    "
    Rating by: Debbie  |  Rating posted: 27th Sep, 2009  |  Contact: Gavan  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Sep, 2009More details…
  • 100%
    "The guys at Smooth Mover were awesome! They were fast, efficient and very professional! I didn't have to worry about anything... the whole move was, well... smooth! I was really impressed! Thanks Smooth Movers! Top job!"
    Rating by: Tilisa  |  Rating posted: 27th Sep, 2009  |  Contact: Pam Lewis  |  Job date: Sep, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Sep, 2009More details…
  • 98%
    "Outstanding service. Best money I have ever spent."
    Rating by: Blair  |  Rating posted: 23rd Aug, 2009  |  Contact: Gavan   |  Job date: Aug, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    23rd Aug, 2009More details…
  • 98%
    (no comment)
    Rating by: Fiona   |  Rating posted: 26th Jul, 2009  |  Contact: Gavan Lewis  |  Job date: Jul, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    26th Jul, 2009More details…
  • 100%
    "The two guys from Smooth mover turned up on time, worked really hard and nothing was too much trouble. Very pleased and would definitely use again."
    Rating by: Christine  |  Rating posted: 18th Jul, 2009  |  Contact: Gavan Lewis  |  Job date: Jul, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Jul, 2009More details…
  • 100%
    "These guys were great, took the stress out of our big moving date. Not only were the guys punctual and efficient, they were extremely polite and friendly which is out of what one would expect from a moving company. They were also very careful with our heavy wooden furnitures, wrapping them up carefully and not a scratch! Highly recommend to anyone hoping for a smooth move!"
    Rating by: Catherine  |  Rating posted: 9th Jul, 2009  |  Contact: Pam, Gavin, Andrew, Gary  |  Job date: Jul, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Jul, 2009More details…
  • 98%
    (no comment)
    Rating by: Amy  |  Rating posted: 18th May, 2009  |  Contact: Gavin  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    18th May, 2009More details…
  • 100%
    "If you are moving, these are the guys to use. The whole process was fantastic from beginning to end....from communication from the office to the work done on the day. Totally great, a hassle and stress free move, excellent value for money, freindly and polite and very hard working guys. Awesome :-)"
    Rating by: Katrina  |  Rating posted: 13th May, 2009  |  Contact: Gavan Lewis  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th May, 2009More details…
  • 100%
    "An absolute pleasure to deal with. Professional, quick, careful and most of all friendly. Will recommend to anyone looking for a mover."
    Rating by: Jason  |  Rating posted: 4th May, 2009  |  Contact: Andrew And Falk  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th May, 2009More details…
  • 93%
    "Smooth Movers were excellent to use from there web site, admin booking, workmanship etc. Made moving less stressfull, Andrew & Faulk were very pleasant guys to work with, very professional, polite and seemed very happy in there work. I would highly recommend using this company."
    Rating by: Gary  |  Rating posted: 4th May, 2009  |  Contact: Andrew & Faulk  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    4th May, 2009More details…
  • 100%
    "I have moved on several occasions previously, and the service received from The Smooth Movers was way above the service I have ever received elsewhere. I had full confidence that my belongings were in excellent hands. A very professional compny to work with, and the boys were fantastic, efficient and helpful"
    Rating by: Kim  |  Rating posted: 22nd Apr, 2009  |  Contact: Andrew  |  Job date: Mar, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Apr, 2009More details…
  • 100%
    "Im not normally the sort of person who writes letters of thanks or takes the time to provide feedback however given the outstanding service received from Andrew and his off-sider I feel compelled to do so. These 2 guys are a credit to your organisation- at all times they were professional and courteous. Their work ethic was second to none- the pace at which they worked was outstanding and at all times they took excellent care of our belongings.

    I will certainly be recommending your services to any friends moving house and want to thank you again for providing such a fantastic service which exceeded all expectations.
    "
    Rating by: Kate Watson  |  Rating posted: 20th Apr, 2009  |  Contact: Andrew & Falk  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Apr, 2009More details…
  • 100%
    "These guys from the out set worked to be a solution to my move, as opposed to no we can not do that. Excellent work thanks guys would use again."
    Rating by: Paul  |  Rating posted: 20th Dec, 2008  |  Contact: Gavin  |  Job date: Dec, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Dec, 2008More details…
  • 98%
    "Just a great moving experience. The guys were well-presented, worked hard (took no breaks!), were careful with our stuff and careful with the houses on both ends.

    If I could give one minor opportunity for improvement, it would be to consider making a confirmation call the day before the move.
    "

    Rating by: Simon  |  Rating posted: 5th Nov, 2008  |  Contact: Gavin  |  Job date: Oct, 2008
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Nov, 2008More details…
  • 100%
    "Great company to deal with - friendly, arrived on time, gave good advice for a slightly complicated move. Would definitely use them again."
    Rating by: Linda  |  Rating posted: 21st Sep, 2008  |  Contact: Gavin  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Sep, 2008More details…
  • 100%
    "Both guys were great - calm, pleasant, and hardworking. Nothing was too much trouble. I appreciated the confirmation text on the Saturday night before the move, too. The Smooth Mover was the best removalist we\'ve used. "
    Rating by: Glenda  |  Rating posted: 21st Jul, 2008  |  Contact: Pam Lewis  |  Job date: Jul, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jul, 2008More details…
  • 100%
    "This was the easiest move I have ever had. The two guys that came with the truck were friendlly and quick. Pam in the office was great to talk to and set up everything superbly. I called on a Monday for a move on the Friday of the same week. They fit me in between other moves, but in no way rushed the job unnecessarily. Did it efficiently and quickly, with no damage to any of my items at all. I highly recommend this company and the great staff that work there."
    Rating by: Dawn  |  Rating posted: 2nd Jun, 2008  |  Contact: Gavin Lewis  |  Job date: May, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Jun, 2008More details…
  • 100%
    "They were absolutely fantastic - very quick, efficient but careful. and extremely good value for money. Thoroughly recommend them for all moves!"
    Rating by: Maria  |  Rating posted: 29th Apr, 2008  |  Contact: Gavan Lewis  |  Job date: Apr, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Apr, 2008More details…
  • 100%
    "Excellent communication from the first phone call; helpful on the move day. Highly recommended."
    Rating by: Darren  |  Rating posted: 29th Apr, 2008  |  Contact: Gavin  |  Job date: Apr, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Apr, 2008More details…
  • 100%
    "These guys did an awesome job. Quick, careful and very professional. Highly recommended!"
    Rating by: Ken  |  Rating posted: 29th Apr, 2008  |  Contact: Andy  |  Job date: Apr, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Apr, 2008More details…
  • 93%
    "The Smooth Mover team was great. Even though it was pouring down with rain, they got the job done with no damage to our belongings. Our new house was also located down a long narrow driveway which made things a lot harder. However, the SM team kept in high spirits with a friendly attitude and got the job done quick smart. I'll definitely use the SM team again for my next move. Well done!"
    Rating by: Joe  |  Rating posted: 9th Mar, 2008  |  Contact: J Chang  |  Job date: Feb, 2008
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    9th Mar, 2008More details…
  • 100%
    "I'd highly recommend Gavin and the team at the Smooth Mover. We moved from the South Island to the North Island and they offered us an unbeatable price, not to mention great service with their mover Leighton, who was onto it, friendly and knew what he was doing! Gavin was really helpful keeping in touch with communication over email and phone, and was also extremely friendly. Overall a really really reliable move and wouldn't hesitate to call them again"
    Rating by: Liz  |  Rating posted: 5th Mar, 2008  |  Contact: Gavin  |  Job date: Jan, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Mar, 2008More details…
  • 100%
    "Great move - very stress free! I was impressed by the quick replies to emails when we first contacted Gavan, and the actual move itself was very fast and efficient."
    Rating by: Jess  |  Rating posted: 2nd Feb, 2008  |  Contact: Gavan  |  Job date: Feb, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Feb, 2008More details…
  • 100%
    "The best movers ever! Highly recommended. "
    Rating by: Erin  |  Rating posted: 29th Oct, 2007  |  Contact: Gavan Lewis  |  Job date: Oct, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Oct, 2007More details…
  • 100%
    "Bought a huge entertainment unit off Trade Me. Rang Gavan to arrange delivery, all very smooth (excuse the pun) and painless. Would recommend and will very likely use again."
    Rating by: Glyn  |  Rating posted: 9th Jul, 2007  |  Contact: Gavan  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Jul, 2007More details…
  • 100%
    "Movers were on time, polite, efficient, and careful. Really got everything they could, into 1 load, as requested. I found it very helpful to have contact by email, for quoting rates, arranging times etc. Invoice was itemised and reasonable. Payment via internet banking was a bonus. All these things help when you\'re busy moving house!! I would definitely use the Smooth Mover again, and recommend to all."
    Rating by: Rebecca  |  Rating posted: 12th Apr, 2007  |  Contact: Gavan  |  Job date: Apr, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Apr, 2007More details…
  • 100%
    "We used the smooth mover for a domestic house shift.
    Booking was friendly and accurate.
    Follow up communication great.
    On the day the quality of work was exceptional, most notably CAREFUL.
    A professional business to deal with, I have no hesitation in recommending the smooth mover.
    "
    Rating by: Duncan  |  Rating posted: 13th Mar, 2007  |  Contact: Gavan  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Mar, 2007More details…
  • 100%
    "I needed a dining suite to be shifted from Mairangi Bay to Newmarket the next day. I called around 7 or 8 pm or so the night before - I think it was Pam(?) answered the phone and said she would speak with Gavan and call me back. She did that night said that they could do the job - which Gavan and his team did faultlessly the next day at a reasonable price. Communication and service were tops. Many thanks to Gavan and the team."
    Rating by: Stephen  |  Rating posted: 30th Jan, 2007  |  Contact: Gavan  |  Job date: Jan, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jan, 2007More details…
  • 100%
    "I have used The Smooth Mover twice now, and have been very impressed with the professionalism and commitment Gavan and his crew bring to the job. They?ve certainly made things a lot more hassle-free and easier for me, and I?d be glad to use them again at any time needed, or recommend them to anyone else."
    Rating by: Charmaine  |  Rating posted: 21st Nov, 2006  |  Contact: Gavan And Mark  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Nov, 2006More details…

Unauthenticated ratings (18)

  • 100%
    "What a pleasure to deal with this company. Professional in every aspect.
    Have no hesitation in using or recommending them again"
    Rating by: Philip  |  Rating posted: 9th May, 2011  |  Contact: Gavan  |  Job date: May, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Philip, 9th May, 2011More details…
  • 100%
    "Highly, strongly and absolutely reccomend them!!! They are great, we won\'t use any other company ever, rate them A...they make moving smoother than smooth!!! "
    Rating by: Deane  |  Rating posted: 20th Apr, 2011  |  Contact: Andy  |  Job date: Apr, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Deane, 20th Apr, 2011More details…
  • 100%
    "What a brillant team - I can\'t rate them enough. It was my inevitable job to organise my parents move - I chose Gavan by word of mouth and I\'m so glad I went with The Smooth Mover team. They were reliable, very pleasant and best of all knew their stuff. What could have potentially been a nightmare on the day, ran like clockwork thanks to Smooth Mover. Not to mention, very reasonably priced. I can\'t thank you enough guys, except to say if you are looking for a moving company - look no further than the Smooth Mover!"
    Rating by: Kirsty Hutchison  |  Rating posted: 19th Feb, 2011  |  Contact: Gavan Lewis  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Kirsty Hutchison, 19th Feb, 2011More details…
  • 100%
    "Very reliable, and extremely professional at an amazing price. Before booking them had no idea that the company had such a good reputation, but totally agree with all the positive comments for this company.

    Would definately recommend to friends and family, and will be using their service in the future."

    Rating by: Callum  |  Rating posted: 27th Oct, 2010  |  Contact: Gavan Lewis  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Callum, 27th Oct, 2010More details…
  • 100%
    "The Smooth Mover provided the finest moving service, and therefore most free from stress, out of any moving company I have used. I would highly recommend this company, and shall be letting others know of their professionalism when asked about whom one should use."
    Rating by: Simon  |  Rating posted: 21st Sep, 2010  |  Contact: Andrew  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Simon, 21st Sep, 2010More details…
  • 100%
    "I would recommend Smooth Movers to anyone. They were efficient, incredibly hardworking, helpful and highly professional. Gavan and Shane took all the pressure out of our house move. "
    Rating by: David  |  Rating posted: 14th Sep, 2010  |  Contact: Gavan Lewis  |  Job date: Sep, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    David, 14th Sep, 2010More details…
  • 85%
    "I\'ve used movers many times and I think they took the best care of my belongings and made the move the easy."
    Rating by: Esther  |  Rating posted: 12th Sep, 2010  |  Contact: Esther Sinke  |  Job date: Sep, 2010
    Communication: 80%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Esther, 12th Sep, 2010More details…
  • 100%
    "Smooth Movers were professional from whow to go. I would highly recommend them. Fast, caring, careful and great guys. Always communicated well. Would always use them."
    Rating by: Fran Woods  |  Rating posted: 30th May, 2010  |  Contact: Pam  |  Job date: May, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Fran Woods, 30th May, 2010More details…
  • 100%
    "They were recommended to me and I will be recommending them to others. Every aspect of dealing with the company has been great"
    Rating by: Joanna  |  Rating posted: 12th Jul, 2009  |  Contact: Pam  |  Job date: Jul, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Joanna, 12th Jul, 2009More details…
  • 100%
    "Guys did a great job, were very quick, friendly and very effiicent. All the funiture arrived intact . Very professional, no hesitation in recommendating them, would definitely use them again as a first choice"
    Rating by: David & Karen  |  Rating posted: 22nd Jun, 2009  |  Contact: Gavin  |  Job date: Jun, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    David & Karen, 22nd Jun, 2009More details…
  • 98%
    "Best Movers Ive used ever!"
    Rating by: Evan  |  Rating posted: 18th May, 2009  |  Contact: Gavan  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Evan, 18th May, 2009More details…
  • 100%
    "Wonderful experience! Great communication, reliable and good value for money. Would recommend."
    Rating by: Melodie  |  Rating posted: 15th Apr, 2009  |  Contact: Gavan Lewis  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Melodie, 15th Apr, 2009More details…
  • 95%
    "We were very impressed with the efficiency of these movers. They were careful, honest & hard working - very good value for money. I was very pleasantly surprised after all the horror stories Ive heard about other companies! I would recommend them to anyone. Good work guys!

    BTW, Pam was great communicating with us, and very accommodating. We actually felt like she cared!

    A stress free move! Wow!"

    Rating by: Evan  |  Rating posted: 17th Mar, 2009  |  Contact: Pam  |  Job date: Jan, 2009
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Evan, 17th Mar, 2009More details…
  • 100%
    "These guys are fabulous! reliable, honest and prompt! I would reccommend them to anyone who is needing to move in Auckland."
    Rating by: Kelly  |  Rating posted: 2nd Mar, 2009  |  Contact: 2 X Male Movers  |  Job date: Feb, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Kelly, 2nd Mar, 2009More details…
  • 85%
    "Pam and Gavan from The Smooth Mover team provide an awesome service and I very impressed at how efficient they are. It was my first time usin a moving company and it definitely went smoothly! Great job done. Thank you very much!"
    Rating by: Cassandra  |  Rating posted: 28th Feb, 2009  |  Contact: Gavan Lewis  |  Job date: Feb, 2009
    Communication: 90%  |  Quality: 90%  |  Reliability: 70%  |  Value: 90%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Cassandra, 28th Feb, 2009More details…
  • 100%
    "The two guys that you send to us were fantastic. They took such care in ensuring nothing was damaged.

    They we prompt and efficient.

    It was a pleasure dealing with them "

    Rating by: Amelia  |  Rating posted: 29th Jan, 2009  |  Contact: Pam  |  Job date: Jan, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Amelia, 29th Jan, 2009More details…
  • 93%
    "Guys were nice and professional. Very quick and did a ton of work."
    Rating by: Michael  |  Rating posted: 3rd May, 2008  |  Contact: Gavan  |  Job date: Apr, 2008
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Michael, 3rd May, 2008More details…
  • 80%
    "I had to follow up on confirming the job, the initial call to the office lady arranged for me to be called back. This did not happen and I had to be called back to be advised that the initial phone call was the confirmation. Apart from that initial confusion the move was quick, efficient and very much appreciated."
    Rating by: Troy  |  Rating posted: 1st May, 2008  |  Contact: Gavin  |  Job date: Apr, 2008
    Communication: 70%  |  Quality: 100%  |  Reliability: 70%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Troy, 1st May, 2008More details…

Primary contact
Gavan / Tim

Phone number
(09) 415 4222

Phone number (alternative)
0800 36 36 10

Website
www.thesmoothmover.co.nz

Availability
This week/ASAP

Physical address
11 Tarndale Grove,
Albany,
0632

About us
The Smooth Mover is a professional furniture removals & storage business, with a strong reputation for efficient, friendly service.

What we do
Range of furniture removals and transportation services. We are happy to move anything from a single item, right through to fully furnished 6 bedroom homes or offices.

We now have a secure storage facility in Albany, suitable for storing full apartment or houselots of furniture.

Categories we service
Storage Service, Rubbish / Junk Removal, Packaging Services, Moving Companies, Home packing service

Areas we service
Whangarei Heads, Whangarei City, Westmere, West Harbour, Torbay, Te Awamutu Central, Te Atatu, Tauranga City, Takapuna, Sunnynook, Stratford Area, Stanmore Bay, Silverdale, Ruakaka, Rothesay Bay, Red Beach, Point Chevalier, Pauanui, Papamoa, Orewa, Opotiki Area, One Tree Point, New Plymouth Area, Mt Maunganui, Mt Eden, Mokau Area, Milford, Massey, Katikati Area, Hillcrest, North Shore, Hillcrest, Hamilton, Henderson, Hawera Area, Gulf Harbour, Greenlane, Greenhithe, Epsom, Devonport, Dairy Flat, Coromandel, Castor Bay, Campbells Bay, Cambridge Area, Bulls Area, Browns Bay, Belmont (Auckland), Auckland Central, Albany

Character count:

Full name of the contact person undertaking the work on behalf of this business

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