Name: Tree Tops
Telephone: 098139042
Rating: 98

Ratings

100%

"quick and efficient and they exceeded my expectations of what they would be able to mulch."
Rating by: Buffie | Rating posted: 26th May | Contact: Tree tops limited | Job date: May, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Buffie•26th May•More details…
100%

"Zack and his team made a huge difference for my garden. They removed two dead trees, a small one in the front garden that had succumbed to the drought over the last two summers, and a tall kanuka that died of old age the last of a group of three planted in the late seventies. They trimmed back an enormous pohutukawa branch that was reaching right over the back yard nearly to the house and stealing the sun from the verge garden. . A monster old rose bush was removed and some dead hedging.… Everything was covered in vines as I had been unable to maintain my garden for about two years due to being immobile due to hip problems. It has been wonderful to get started on restoring my garden. These guys were ready to start bang on time and the whole job felling, trimming,clearing and chipping just took one morning.

Brilliant."
Rating by: Victoria | Rating posted: 22nd Apr | Contact: Zach Fell | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Victoria•22nd Apr•More details…
90%

"Hi! It was a pleasure dealing with your staff. They were polite and cheerful. They arrived spot on time. This is what I expected since you came so highly recommended. On the whole the job was done well but neither of the people you sent were able to deal with cutting back a large Bird of Paradise. Also, some of the trees that were pruned did not have all the dead branches taken off as requested and not all the clippings were removed or mulched and left on site. Because of this the job only took… 2.5 hours. I don't know how many hours the final bill covered but I have put money for the 2.5 hours that the men were on site. Thank you for your work but I was a bit disappointed with both the work and the billing.

#2 Thank you Amanda Mellick for your email and your kind offer to deliver some free mulch. I would love some. I am very impressed by your follow up and by your ongoing training for your staff. It was thorough and excellent. I would now highly recommend your company to those seeking similar services. Again, thank you. Roz"
Amanda Mellick responded:
"Hey Roz Thank you for taking the time to write a review. We are sorry that you didn’t raise these issues with the team on site or get in touch following the job. We really appreciate feedback and happily would have sent a crew back free of charge to finish anything you believe was missed. Our site Forman knocked on your door numerous times throughout the job to make sure that you were happy with each tree, they went back and did more pruning as requested. At the end of the job, you had a look and said that you’re happy and opened the gate for our team to tip off the mulch created from the job. We have offered to come back and drop off more mulch for you as well. We have yet to receive a response. In regards to the bird of paradise, we don’t specialise in these types of shrubs. I understand that you discussed this on the day and agreed to leave it rather than cut it in a way that would be detrimental to its future health and growth. I have checked our vehicle log for the day and can see that they were there for just under 3 hours total. Appreciate the payment and have adjusted your final invoice to match the amount you paid us. "
Rating by: Roz | Rating posted: 28th Mar | Contact: Rosalind Stephens | Job date: Mar, 2022
Communication: 100% | Quality: 70% | Reliability: 100% | Value: 90%
Roz•28th Mar•More details, one reply…
100%

"Connor is a gem. It was a hot day and he and Josh worked thru it."
Amanda Mellick responded:
"Thanks John, really appreciate the review & rating. Con and Josh really do make a fab team. "
Rating by: John | Rating posted: 23rd Mar | Contact: John Owers | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•23rd Mar•More details, one reply…
95%

"Good job. On time. Zero stress."
Amanda Mellick responded:
"Thanks Mike, appreciate it. "
Rating by: Mike | Rating posted: 21st Mar | Contact: Tree Tops | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Mike•21st Mar•More details, one reply…
100%

"A great team of people. Pleasant, up-front quote and work was completed ahead of schedule. Trimmed back a large Karaka tree that was overhanging our sleepout. Everything was left clean and tidy at the end of the job. I especially liked their cheerful and positive approach."
Rating by: Brian | Rating posted: 21st Mar | Contact: Ash Zach Amanda | Job date: Mar, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brian•21st Mar•More details…
100%

"NZ Tree Tops did an excellent job clearing around our power lines and trimming back a pine that was dropping cones on our neighbour's roof! The team were punctual, efficient and very friendly. We would warmly recommend NZ Tree Tops for any arborist work required and would certainly use them again when necessary. "
Rating by: Mel | Rating posted: 26th Jan | Contact: Zach Fell's team | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mel•26th Jan•More details…
98%

"Have been using Tree Tops for a few years now and find they always do a great job of trimming the trees and hedges on my property. The crew are very friendly and leave the property looking great"
Rating by: Margaret | Rating posted: 24th Jan | Contact: Tree Tops | Job date: Jan, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Margaret•24th Jan•More details…
100%

"We had an emergency situation where our willow tree was about to fall across the road due to the previous nights strong winds. Zach came to assess it soon after my call, then his team came a short while later to cut it down. Very grateful for their prompt actions and friendly service. "
Rating by: Rhonda | Rating posted: 22nd Dec, 2021 | Contact: Zach Fell and his team | Job date: Dec, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rhonda•22nd Dec, 2021•More details…
100%

"Zach gave me an estimated start date - and managed to complete the work even sooner. The work was done expertly and removed all evidence of them being on site. Highly recommended - thank you"
Rating by: Guy | Rating posted: 8th Dec, 2021 | Contact: Zach | Job date: Dec, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Guy•8th Dec, 2021•More details…
93%

"The guys did a great job trimming an old oak that was desperately in need of a the work.
They were very knowledgeable about tree care and diseases.
Thanks"
Rating by: Karen | Rating posted: 27th Oct, 2021 | Contact: Ryan & Josh | Job date: Oct, 2021
Communication: 80% | Quality: 100% | Reliability: 90% | Value: 100%
Karen•27th Oct, 2021•More details…
100%

"Great work. They turned up on time, did a great job, and left the section very tidy. Friendly and helpful guys and a good price. Highly recommended."
Rating by: Fiona | Rating posted: 7th Sep, 2021 | Contact: TreeTops | Job date: Sep, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Fiona•7th Sep, 2021•More details…
95%

"Great guys , turned up on time and worked efficiently and with quality work. I would recommend"
Rating by: Jessie | Rating posted: 12th Aug, 2021 | Contact: Stacey Taihia and Phillip Jackson | Job date: Aug, 2021
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100%
Jessie•12th Aug, 2021•More details…
100%

"2nd time I've called on Tree Tops to remove/cut back trees at my property - they are so professional in their approach. Educated me on what trees are in my garden and the shock could kill them, so took their advice and let them guide me. The team of 'gents' doing the work are courteous and polite. Tidied up and left the garden clean of debris. Would highly recommend to anyone, price is alway keen and cannot fault the work they have done for me. AMAZING! "
Rating by: kristina | Rating posted: 27th Jul, 2021 | Contact: Tree Tops | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
kristina•27th Jul, 2021•More details…
100%

"Last week a tree was blown over during a storm and it fell across our driveway, trapping us on the property. I phoned Tree Tops and spoke with Amanda who was very helpful. It was a very busy day for Tree Tops but she promptly arranged for one of her teams to come to our place. They arrived within an hour on a very wet and windy day. The team was very polite and got to work right away clearing the tree from the driveway and left us with a big pile of wood chips which we will use on our gardens.… I was very impressed with Tree Tops and highly recommend them. Thank you Tree Tops."
Rating by: Carl Olsen | Rating posted: 6th Jul, 2021 | Contact: Amanda and Jonny and Jonny's team mate. | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Carl Olsen•6th Jul, 2021•More details…
95%

"Thanks for a great job,I would absolutely recommend them .
Briar"
Rating by: Briar | Rating posted: 21st Jun, 2021 | Contact: ? | Job date: Jun, 2021
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100%
Briar•21st Jun, 2021•More details…
100%

"Great organisation. They were highly skilled, on time, clean, polite and informative. Don't know what else you could ask for. We know at least 3 other people who use them and their opinions are similar."
Rating by: Bruce | Rating posted: 2nd Jun, 2021 | Contact: Zach Fell & crew | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bruce•2nd Jun, 2021•More details…
100%

"These guys removed a large pine tree on my property. They were friendly, punctual, worked incredibly hard and did a great job. Everything was left really tidy and they went over and above to finish the job well. I will definitely hire them again - plenty more big pine trees waiting for removal!"
Rating by: Kirsten | Rating posted: 1st Jun, 2021 | Contact: Zach Fell | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kirsten•1st Jun, 2021•More details…
100%

"The guys were so friendly and thorough. Nothing was too much trouble and they did a great job to ensure the trees were protected. Couldn’t recommend enough!"
Amanda Mellick responded:
"Thanks Emma, appreciate the review :)"
Rating by: Emma | Rating posted: 16th Mar, 2021 | Contact: Can’t remember sorry!! | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Emma•16th Mar, 2021•More details, one reply…
100%

"I have had Zach and/or his team complete work at my property for a number of years, everything from hedge trimming to dead tree removals to view restoration. Regardless of the type of work and the team member, I have had a consistently positive experience. The Tree Tops team areapproachable, knowledgible and have real respect for the environment they work in and always leave the place very tidy (often tidier than when they arrived!). "
Rating by: Jasmine | Rating posted: 10th Mar, 2021 | Contact: Zach Fell | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jasmine•10th Mar, 2021•More details…

Tree Tops / Arborists / Tree Removal Service in Glen Eden