Wasabi Air Ltd / Heat Pump in Johnsonville

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5 Disraeli Street,
Johnsonville,
6037

Ph: 0800 492 722

Email this business

Website
wasabi-air.co.nz

Primary contact
Jordan Statham

Postal address
PO box 13-870,
13-870 ,
Johnsonville,
6037

  • 100%
    "Great, and friendly, service from start to finish. The initial consultation was professional and friendly, as were all email communications from the office. The installers arrived on time and laid a ground sheet across the carpet for walking on. They removed the old heat pump and replaced it with a new Fujitsu and showed me how to work it before they left, taking the old heat pump with them. Very tidy job and no mucking about. I'm very happy to recommend the Wasabi team. Fantastic job !!!"
    Rating by: Angela  |  Rating posted: 6 days, 3 hours and 34 minutes ago  |  Contact: Adrian McKibbin   |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6 days, 3 hours and 34 minutes agoMore details…
  • 95%
    "Highly recommend Wasabi. Friendly team - good communication, advice, and professionalism. "
    Rating by: Craig  |  Rating posted: 6 days, 17 hours and 15 minutes ago  |  Contact: Adrian  |  Job date: Aug, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    6 days, 17 hours and 15 minutes agoMore details…
  • 83%
    "Great service, we are happy with the end product. Thanks "
    Rating by: Pip   |  Rating posted: 10th Aug  |  Contact: Paul s  |  Job date: Jul, 2017
    Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    10th AugMore details…
  • 100%
    "They were very professional from start to finish,Very happy with our heat pump"
    Rating by: Rosy  |  Rating posted: 26th Jul  |  Contact: Adrian Mckibbin  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th JulMore details…
  • 95%
    "Polite and knew what they were doing"
    Rating by: Jim  |  Rating posted: 19th Jul  |  Contact: Tony and Ethan  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    19th JulMore details…
  • 100%
    "I would recommend Wasabi Air to anyone - everyone I dealt with their were awesome. The came and assessed my heat pump, revisited to quote a replacement and then came and installed the new one."
    Rating by: Debbi  |  Rating posted: 13th Jul  |  Contact: Debbi Andresen  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th JulMore details…
  • 100%
    "Responded very promptly to my request for an assessment and Paul fitted in around my working hours. I was pleased to have an honest assessment that a heat pump was not the right solution for me, rather than pushing product which so many vendors do."
    Rating by: Joanne  |  Rating posted: 12th Jul  |  Contact: Paul Spittal  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th JulMore details…
  • 100%
    "I had a query re the ducted heating system in my house and Paul came out to have a look at it for me. He turned up right as promised - a little early in fact - a minor miracle these days :-) He was extremely helpful and went over and above to help me find a solution to my issue. Even though he could not help me in person on this occasion, he advised me who to contact and said I could go back to him if I didn't get any help from the other source. What a guy! He did a very thorough inspection of our system and gave me great advice, all at no charge as it was an initial consult. I would definitely recommend them if you have any heat pump issues. Paul knows it all!"
    Rating by: Beth  |  Rating posted: 5th Jul  |  Contact: Paul  |  Job date: Jul, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th JulMore details…
  • 100%
    "Paul from Wasabi Air has a wealth of knowledge, not only for the new products they offer, but also for repairing & servicing existing heat pumps. The response and service is impressive. Well done."
    Rating by: Sonya  |  Rating posted: 5th Jul  |  Contact: Paul  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th JulMore details…
  • 100%
    "Wasabi Air have installed 2 heat pumps for us over the past couple of years. The young guy who installed the heat pump was professional, hard working and courteous. Really happy with the service from this company and its staff. "
    Rating by: Ashley Etchell  |  Rating posted: 29th Jun  |  Contact: Lee  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th JunMore details…
  • 100%
    "Super happy with all aspects of the services from Wasabi Air! From the initial call to request a quote, quotation, support, installation - very pleased with the results also :) I would highly recommend the Wasabi team, very professional team who seem to be working together seamlessly and accurately. Special thanks to Henry for all the support and documentation he has provided during the initial set up period."
    Rating by: Judit  |  Rating posted: 27th Jun  |  Contact: Henry Lee  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th JunMore details…
  • 100%
    "Excellent service helping with a tricky coordination task, all undertaken happily and in a very timely manner. Truly appreciated the help."
    Rating by: Nigel  |  Rating posted: 25th Jun  |  Contact: Emma  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th JunMore details…
  • 100%
    "Good quality, and attention to detail. Very happy."
    Rating by: Andy  |  Rating posted: 23rd Jun  |  Contact: Jordan, and Leigh  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JunMore details…
  • 100%
    "excellent fast service"
    Rating by: eddy  |  Rating posted: 23rd Jun  |  Contact: stefan  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JunMore details…
  • 100%
    "A very pleasant experience with Wasabi Air getting our ducted heatpump system installed. Process was very smooth from start to finish, all the guys doing the actual install were very polite and thoughtful. Installation was done in the quote time-frame and when we needed a re-calibration of one of the dampers they came out the following day at 8am and got it done quickly. Highly recommended!"
    Rating by: Patrick  |  Rating posted: 22nd Jun  |  Contact: Paul  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd JunMore details…
  • 100%
    "I was pleased with the way install went and would recommend Wasabi to others to use them for installing heat pumps in their home"
    Rating by: Paul  |  Rating posted: 21st Jun  |  Contact: Henry  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st JunMore details…
  • 100%
    "Efficient, polite, easy to deal with, got the job done"
    Rating by: Neil  |  Rating posted: 20th Jun  |  Contact: Can't recall  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th JunMore details…
  • 100%
    "I found the whole team really great to deal with. Emma in the office kept me well informed of costs and the technician's availability. Tony and his colleague were professional and polite each visit. I will be using Wasabi again and will recommend to others. "
    Rating by: Jessica  |  Rating posted: 20th Jun  |  Contact: Emma & Tony  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th JunMore details…
  • 100%
    "We were very impressed with the whole thing - from Paul's initial consultation, advice and ongoing communication, through to the actual installation with Malcolm and Heindrich who were very professional, friendly, efficient, happy to keep us informed during the installation, very tidy - amazing! Totally recommend."
    Rating by: Penny  |  Rating posted: 15th Jun  |  Contact: Paul Spittal  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th JunMore details…
  • 95%
    "We recently had a Heatpump installed by Wasabi Air. The service was spot on and Paul from Wasabi listen to what was important to us and made sure we got the best product to meet our specific needs. The heatpump made a world of difference to our house! We absolutely love it."
    Rating by: Maurice  |  Rating posted: 11th Jun  |  Contact: Paul Spittal  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    11th JunMore details…
  • 100%
    "The team at Wasabi was great. Did an excellent job. I was impressed with the service from the first contact until I paid the bill. They kept in touch with me with diagnosis, approximate costs, and persevered until they managed to contact the person who was living at the premises. Good work team!"
    Rating by: Diana   |  Rating posted: 9th Jun  |  Contact: Jordan and Julia  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th JunMore details…
  • 100%
    "Excellent Job. The heat pump is just the right size and easy to control. The living area is now nice and warm. Thank you to everyone involved."
    Rating by: Rhonda Stewart  |  Rating posted: 8th Jun  |  Contact: Henery Lee  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th JunMore details…
  • 100%
    "Wasabi Air installed a heat pump for me in my office some time ago, and this week they installed one in my home. At all times, they were excellent to deal with, both in terms of the communication and recommendation around the specifications from Paul, who deals on the sales side, the technicians that installed them, who were professional and thorough and the comms from their office which were informative and friendly."
    Rating by: Jane  |  Rating posted: 8th Jun  |  Contact: Paul Spittal, Wasabi Air  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th JunMore details…
  • 100%
    "The repairman was very helpful and gave good advice to take care of/and work my heat pump."
    Rating by: Joshua  |  Rating posted: 2nd Jun  |  Contact: Leigh Nansen  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd JunMore details…
  • 100%
    "Great service. Friendly and polite. Worked efficiently."
    Rating by: Janes  |  Rating posted: 2nd Jun  |  Contact: Leigh  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd JunMore details…
  • 85%
    "Good communication, competitive pricing and a tidy job"
    Rating by: Deborah  |  Rating posted: 1st Jun  |  Contact: Henry  |  Job date: Apr, 2017
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 70%
    1st JunMore details…
  • 100%
    "Excellent service. Leigh was polite and professional and did an excellent job."
    Rating by: Avalon  |  Rating posted: 1st Jun  |  Contact: Leigh Nansen  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st JunMore details…
  • 100%
    "Seemed to work out really well. Looking forward to being nice and cozy this winter. Thanks team!"
    Rating by: James  |  Rating posted: 1st Jun  |  Contact: Paul Spittal  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st JunMore details…
  • 100%
    "Very easy to deal with, accommodating, communicated well and had a quick turnaround. Wouldn't hesitate in using them again or recommending them to others."
    Rating by: Aaron  |  Rating posted: 1st Jun  |  Contact: Henry Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st JunMore details…
  • 100%
    "Would highly recommend Leigh from Wasabi Air. We couldn't fault his workmanship and his attention to detail. He explained what he was doing as he was carrying out the work. Top presentation and a true asset to the company. "
    Rating by: Linda   |  Rating posted: 30th May  |  Contact: Leigh   |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th MayMore details…
  • 98%
    "Really helpful and informative. Quick install and great installers. "
    Rating by: Charlotte  |  Rating posted: 25th May  |  Contact: Henry Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    25th MayMore details…
  • 100%
    "Good job this guys really doing their work no mucking around from start to finish well done......Cheers!"
    Rating by: K C Chin  |  Rating posted: 23rd May  |  Contact: Henry Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd MayMore details…
  • 100%
    "Very professional and prompt service. My old heatpump broke down leaving us with no form of heating. The new one was installed the very next day after Henry had visited and provided a quote. The installation guys were also excellent."
    Rating by: Rhonda  |  Rating posted: 18th May  |  Contact: Henry Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th MayMore details…
  • 100%
    "Henry came around and assessed my house, giving some quality advice. Within a few short weeks we had the technicians around installing our new Gree. For a 1.2KW situated in a bedroom it does a terrific job heating half the house. Would happily recommend Wasabi Air and Gree Heat Pumps."
    Rating by: Nathan  |  Rating posted: 16th May  |  Contact: Henry Lee  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th MayMore details…
  • 100%
    "Highly recommend Wasabi Air. We chose them after reading reviews on the no cowboys site and couldn't be happier. Communication was prompt and friendly, Henry came and talked us through the best options for us and then came on the day of installation as well to check everything was OK. Shay was great, arrived promptly, explained to us what they were doing and left everything clean and tidy. Very happy with our two new heat pumps which are working well. Excellent customer service from Wasabi Air and would highly recommend."
    Rating by: Jo  |  Rating posted: 14th May  |  Contact: Henry  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th MayMore details…
  • 100%
    "Preliminary home visits by sales and management gave me confidence that the scope of work and quality of finish desired was well understood and covered in the quotation. Excellent communication and advice from the Service Team office. The Install Team arrived right on schedule and completed their work in good time to a very high standard. I have nothing but praise for the people and practices at Wasabi Air Ltd. "
    Rating by: Derek  |  Rating posted: 14th May  |  Contact: Henry Lee  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th MayMore details…
  • 98%
    "I found the service to our heat pump and DVS to be thorough and the service man courteous and helpful"
    Rating by: Ewen  |  Rating posted: 11th May  |  Contact: Tony  |  Job date: May, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    11th MayMore details…
  • 100%
    "This is the second heat pump we have had installed by Wasabi Air. The team are very friendly, professional and easy to deal with! Very helpful and knowledgeable with all our queries. I have recommended them to friends and work colleagues whom have used Wasabi Air for their heating solutions. Will defiantly use Wasabi Air again!"
    Rating by: Brooke  |  Rating posted: 8th May  |  Contact: Adrian McKibbin  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th MayMore details…
  • 100%
    "Henry was friendly, professional and took the time to give us a range of options supported by factual information which made our decision making easy. Cheyan was friendly, very expert and installed the units exactly how and where we wanted subject to his advice, The work was carried out before the day set with our agreement and within the time frame given. The heat pump is operating as described and very satiisfactorily. Overall, this contract was carried out with little room for improvement."
    Rating by: Selwyn  |  Rating posted: 4th May  |  Contact: Henry Lee and Sheyan Parsons  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th MayMore details…
  • 98%
    "Wasabi were very professional and transparent to deal with. Their quoting was quick and efficient and the works were completed within the allocated time frame."
    Rating by: Stacey  |  Rating posted: 28th Apr  |  Contact: Henry Lee  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    28th AprMore details…
  • 100%
    "Overall the experience with Wasabi has been great. Ken performed the initial quote, including a range of equipment options to suit different price points. After the initial measure, he had some options, and a brief email discussion nailed down the final choice (1 main unit, 3 heads). From a pricing point of view, I did receive quotes from other companies, and found the main differences to be with equipment (and doing all at the same time is the way to go). After confirming the choice, we were lucky to be advised that a very quick turnaround was available (had initially factored a 3 week turnaround, so the following week was great news to get it done). Jordan and the team showed up with all the correct equipment in the van, and a clear direction on what was to be done. The entire job was done within the day, which I found very impressive. External pipework was capped neatly, and a minor hiccup with power cabling was dealt with by an additional run into the external switch box with no major concerns. The installation was done in a way to allow an electrician to arrive mid-afternoon, and from their perspective an easy job to liven the cable and certify. Meanwhile the guys were finishing off the capping outside of the house and tidying up. They even brought their own vacuum, not that it was really needed as they also brought drop cloths. Very slick operation, and very happy with the results."
    Jordan Statham responded:
    "Hi Fraser, Thanks so much for your awesome feedback! I have passed it onto the team! Also, just a note that Henry was your consultant and Malcolm & Ethan arrived on site to do the job! Thanks again! Jordan @ the office :)"
    Rating by: Fraser  |  Rating posted: 28th Apr  |  Contact: Jordan  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th AprMore details, one reply…
  • 93%
    "Excellent job and on time arrival "
    Rating by: Zaya  |  Rating posted: 27th Apr  |  Contact: Ryan  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    27th AprMore details…
  • 100%
    "have used them 3 times in the last 3 months on three different properties and cannot fault them"
    Rating by: Leonie  |  Rating posted: 27th Apr  |  Contact: Jordan  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th AprMore details…
  • 100%
    "Henry was wonderful to work with. We had quotes done by 3 different companies, but went with Wasabi Air because of Henry's professionalism and knowledge. We were considering several different products and scenarios and Henry was very patient, obliging and had the multiple quotes ready and sent to us by the end of the day. Install was done by Shy who arrived right on time, was very professional and completed the job exactly as we had asked. We appreciated that Henry also stopped by to check everything was going smoothly. Overall it was a great experience that we had zero issues with. We would be happy to work with Wasabi Air again on any of our future needs and definitely recommend them to others."
    Rating by: Christie Ballagh  |  Rating posted: 11th Apr  |  Contact: Henry Lee  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th AprMore details…
  • 95%
    "Impeccable service from Paul and the installation team - checked all details, careful with furniture etc, attention to detail, great communication, tidied up before departure. Faultless!"
    Rating by: John  |  Rating posted: 28th Mar  |  Contact: Paul Spittal  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    28th MarMore details…
  • 95%
    "Brilliant at communicating and flexible in fitting in with my schedule. Did a really good job - super pleased with work done. "
    Rating by: Natalie   |  Rating posted: 9th Mar  |  Contact: Paul Spittal  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    9th MarMore details…
  • 98%
    "Professional service and great communication from start to finish- also particularly impressed with installers punctuality, attention to detail and good old fashioned manners- 10 out of 10 and highly recommended "
    Rating by: Peter  |  Rating posted: 9th Mar  |  Contact: Henry lee  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    9th MarMore details…
  • 100%
    "The installer arrived on time, completed the job within the advised time in a very tidy and professional manner."
    Rating by: Stan Reaney  |  Rating posted: 9th Mar  |  Contact: Paul Spittal  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th MarMore details…
  • 100%
    "At Harcourts Property Management, we expect a quality service and this is what we get from Wasabi Air. "
    Rating by: Karen Ellis  |  Rating posted: 9th Mar  |  Contact: Emma/Jordan  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th MarMore details…
  • 95%
    "Great job providing me answers to a range of questions based on my research; such as placement of units, weather considerations, indoor and outdoor power consumption, cost variations, product variations, multi-system limitations around cooling/heating, etc.. as well as getting all units installed per room and outside, looks great and works well and will add value to our home."
    Rating by: Mark Openstein  |  Rating posted: 6th Mar  |  Contact: Paul Spittal  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    6th MarMore details…
  • 100%
    "Fantastic Service, would highly recommend!"
    Rating by: Amy  |  Rating posted: 1st Mar  |  Contact: Julia  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st MarMore details…
  • 100%
    "Efficient service from Wasabi. Rang and they went up the next day. Easy!"
    Rating by: Andrea   |  Rating posted: 17th Feb  |  Contact: Unsure, rang reception  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th FebMore details…
  • 90%
    "The technician was running late but the work was done efficiently and professionaly."
    Rating by: Bruce Wigzell  |  Rating posted: 5th Feb  |  Contact: ???  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 70%  |  Value: 90%
    5th FebMore details…
  • 98%
    "Wow ! So nice to work with a guy ( and company ) that has a can do and fresh approach! Paul's knowledge of what would work in your home/ office is far superior than just buying a heat pump off the shelf Thinks through the installation, PM the whole start to finish Highly recommend "
    Rating by: Glen Mattingley   |  Rating posted: 1st Feb  |  Contact: Paul spittal  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    1st FebMore details…
  • 100%
    "Wasabi were awesome - great deal, great fast service, and the installers were on time and very professional. In fact more professional than any other guys we've had around here to do work ever! Awesome stuff - very happy"
    Rating by: Wesley  |  Rating posted: 27th Jan  |  Contact: Henry + Tony  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th JanMore details…
  • 100%
    "Excellent crew"
    Rating by: John   |  Rating posted: 27th Jan  |  Contact: ?  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th JanMore details…
  • 98%
    "Just had my Mitsubishi heat pump serviced by Wasabi Air's Logan Atkinson. I found him to be courteous, professional and from what I could tell, thorough. "
    Jordan Statham responded:
    "Hi Ken, Thank you for taking the time to send us a review, we love receiving feedback! Cheers, Jordan Statham Wasabi Air Ltd "
    Rating by: Ken  |  Rating posted: 24th Jan  |  Contact: Logan Atkinson  |  Job date: Jan, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    24th JanMore details, one reply…
  • 100%
    "Top service both from the office team and also Logan who came to our house to diagnose and fix our heatpumps. I was kept well informed of when they were coming, Went out of their way to try and get me warranty cover. Didnt get it but not Wasabi's fault. Long story. Managed to get a cancellation and they came earlier. Logan arrived on time both times. Very mindful of cleanliness, Logan wore paper covers over his shoes when coming inside. Top outfit, and vefry friendly. Great experience, Wasabi will be my heatpump company of choice from here on in."
    Rating by: Chris  |  Rating posted: 16th Jan  |  Contact: Logan  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JanMore details…
  • 100%
    "Wasabi have been brilliant. We were in the middle of removing a window and realised we need to also remove the heat pump. They responded really quickly to our cry for help. Excellent communication and the technicians were brilliant. We would highly recommend them to anyone."
    Rating by: Murray  |  Rating posted: 26th Dec, 2016  |  Contact: Stefan  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Dec, 2016More details…
  • 100%
    "Wasabi provide us with follow up service and maintenance checks on the equipment we had installed. This service reminds us when we need to have the equipment looked at and ensures that we make the most of the warranty they offer with their equipment."
    Rating by: Deidre  |  Rating posted: 16th Dec, 2016  |  Contact: Logan Atkinson  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Dec, 2016More details…
  • 100%
    "Excellent service, excellent communication and a very reasonable price. Also a lovely helpful bloke on the end of the email. Well done, Wasabi."
    Rating by: Barbara  |  Rating posted: 15th Dec, 2016  |  Contact: Jordan Statham  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Dec, 2016More details…
  • 100%
    "Great service I rang on Wednesday they said the earliest they could get someone out here was Friday afternoon. They ended up coming out on Thursday and we decided we need a new one advised that it would be put in Monday afternoon but they cam and installed it on Monday morning for us."
    Rating by: Sharon  |  Rating posted: 14th Dec, 2016  |  Contact: Did not give name  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Dec, 2016More details…
  • 95%
    "Logan was to come to service our two heat pumps; but actually Tony arrived to do the job. Tony was very professional and thorough in his job. He was also very polite and explained whatever questions we had. Very nice guy."
    Rating by: Peruvemba  |  Rating posted: 13th Dec, 2016  |  Contact: Tony  |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    13th Dec, 2016More details…
  • 100%
    "I had my heat pump serviced by Wasabi. They were great at accommodating my busy schedule and still booked me in quickly. The service guy arrived bang on time, was friendly, polite, clean and efficient. When he'd finished, he talked me through what he'd done, what state my hp was in, and anything I needed to keep an eye out for. Very impressed, great service. "
    Rating by: Kate   |  Rating posted: 12th Dec, 2016  |  Contact: Kate Richards   |  Job date: Dec, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th Dec, 2016More details…
  • 93%
    "GR8 job Wasabi! Saw at Westpac show & rec'd follow up call/ Unit was new install in future home, Paul (sales) has genuine 'customer counts' manner, even when cust has a Homer mo!. Prices good, yet Paul's authenticity won it. Tricky install & Malcolm did GR8 job. 1wk start-finish - very impressed. Both R credit to Coy. TJ "
    Rating by: Trevor  |  Rating posted: 8th Dec, 2016  |  Contact: Paul   |  Job date: Dec, 2016
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    8th Dec, 2016More details…
  • 100%
    "Very pleased with Wasabi's serviceman a freindly & capable young man, good job & happy with the service."
    Rating by: Lindsay Lancaster   |  Rating posted: 1st Dec, 2016  |  Contact: Tony   |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st Dec, 2016More details…
  • 100%
    "We are so pleased we used Wasabi and to support a local company [5 mins away], The install of our new Daikin was not a straight forward back to back as we wanted to reuse existing internal pipes. The pre sales and pre install was very thorough as was the install itself [even done on a wet day]. We will definitely recommend to others. My thanks to the whole team involved. Note they also do Solar which we are exploring so consider for that too"
    Rating by: Robert  |  Rating posted: 29th Nov, 2016  |  Contact: Paul  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Nov, 2016More details…
  • 100%
    "Good professional job"
    Rating by: Nigel  |  Rating posted: 29th Nov, 2016  |  Contact: Malcom  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Nov, 2016More details…
  • 100%
    "Excellent, recommend to all. Helpful, friendly and efficient team. "
    Rating by: Tim  |  Rating posted: 18th Nov, 2016  |  Contact: Jordan  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Nov, 2016More details…
  • 95%
    "Paul was great, helpful and listened to options advising what would and wouldn't work. Rest of Wasabi team were helpful too. Instillation went well, installer was easy to work with and would do the few tweaks we wanted. Heat Pump works great, better than expected in heating lower level of our house."
    Rating by: Graeme  |  Rating posted: 18th Nov, 2016  |  Contact: Paul Spittal  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    18th Nov, 2016More details…
  • 88%
    "Paul's customer service and follow through was excellent. He's not just a sales person but a professional who works with integrity and honesty. The staff who came to do the job was also courteous and committed."
    Rating by: Shanty  |  Rating posted: 17th Nov, 2016  |  Contact: Paul Spittal  |  Job date: Nov, 2016
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    17th Nov, 2016More details…
  • 85%
    "After an initial hiccup the sparkie made a call out to my house on a Saturday morning and sorted out the problem. So good overall. "
    Rating by: Tim  |  Rating posted: 4th Nov, 2016  |  Contact: Henry Lee  |  Job date: Oct, 2016
    Communication: 80%  |  Quality: 80%  |  Reliability: 90%  |  Value: 90%
    4th Nov, 2016More details…
  • 95%
    "I have used Wasabi to install several Heat Pumps in my rentals and also do maintenance on some of them. They were always able to help me put the unit in the best possible place to ensure maximum effectiveness. They were always completely professional and helpful and I would certainly recommend them to others"
    Rating by: Deirdre  |  Rating posted: 22nd Oct, 2016  |  Contact: Paul Spittal  |  Job date: Aug, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    22nd Oct, 2016More details…
  • 100%
    "Had a heat pump installed by Wasabi Air and have subsequently transferred all maintenance for our HRV and other heat pumps to Wasabi Air. Great service, very prompt and competitive pricing. Very happy with the outcome."
    Rating by: Barbara  |  Rating posted: 21st Oct, 2016  |  Contact: Paul Spittal  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Oct, 2016More details…
  • 100%
    "Adrian called over on time on the date arranged, very important as I was doing a complete internal demolition. I'm a real life technophobe but the information given was easy enough and with the quote I was given there could only be one answer. When the job was done the installer had to work around different trades and did so without fuss. The heat pump has worked beautifully thank you very much Wasabi. "
    Rating by: Andy Stone  |  Rating posted: 21st Oct, 2016  |  Contact: Adrian  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Oct, 2016More details…
  • 100%
    "We have a building company and use Wasabi for our clients. We need the absolute best for our clients and they are always so helpful and knowledgeable. Absolutely would recommend with no hesitation!"
    Rating by: Nichola  |  Rating posted: 20th Oct, 2016  |  Contact: Paul  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Oct, 2016More details…
  • 98%
    "Friendly, efficient and tidy. From the office to the installer a great experience."
    Rating by: Serena  |  Rating posted: 20th Oct, 2016  |  Contact: Craig  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Oct, 2016More details…
  • 100%
    "Wasabi Air are a great company to deal with. They were very responsive from first contact to post-installation support. I would definitely recommend them."
    Rating by: Jo  |  Rating posted: 20th Oct, 2016  |  Contact: Jordan Statham  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Oct, 2016More details…
  • 100%
    "Great service, ultra professional and went the extra mile to make sure I was happy. I can be very particular with my house and the Wasabi team did an outstanding job. Everyone arrived on time, was conscientious and tidy and very polite. Would not hesitate to recommend them to anyone. "
    Rating by: Oliver  |  Rating posted: 19th Oct, 2016  |  Contact: Henry Lee (consultant) Malcolm (Installer)  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Oct, 2016More details…
  • 98%
    "Adrian and his team have installed two heat pumps for us now. They did a great job; no fuss and no mess after either. It's just great to be able to walk to other end of the house and have be just as warm as we are in the lounge. I wholeheartedly recommend Wasabi Air."
    Rating by: Royd  |  Rating posted: 12th Oct, 2016  |  Contact: Adrian McKibbin  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    12th Oct, 2016More details…
  • 100%
    "Wasabi have just completed aircon and ventilation works on our new commerical fitout, which included the installation of two new heat pumps and the modification of an existing ventilated A/C system. The communication from Craig was always outstanding - right from quote, through to post instal queries and even when dealing with painful consent RFIs from the council. The technicians did an excellent job on the install and we're very happy with the job done."
    Rating by: Kelvin Ovington  |  Rating posted: 11th Oct, 2016  |  Contact: Craig Macrae  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2016More details…
  • 100%
    "I had two heat pumps installed over 6 years ago by Stefan from Wasabi Air. Wasabi has been attending to my annual maintenance .All the technicians who have come to my house have been polite, respectful and knowledgable. The pumps have warmth our house beyond my expectations. "
    Rating by: Jo  |  Rating posted: 11th Oct, 2016  |  Contact: Paul  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2016More details…
  • 100%
    "Wasabi Air was great to deal with. Adrian was friendly and spot on with quote. The job of installing heat pump was quick and tidy. Would recommend Wasabi 100% and we love our heat pump."
    Rating by: Magda  |  Rating posted: 11th Oct, 2016  |  Contact: Adrian McKibbin  |  Job date: Oct, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Oct, 2016More details…
  • 100%
    "With being out of the Wellington area; we had Stefan from Wasabi quote us and supply 2 of the best heat pumps available for the particular job.We are extremely happy with the pumps and equipment he suppled, as well as the installers that he advised us to use from our province. The follow-up and dealings with Wasabi was all from a very professional company, and I would recommend this business to anyone; even if the job is outside the area. "
    Rating by: MURRAY RALPH  |  Rating posted: 6th Oct, 2016  |  Contact: MURRAY  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Oct, 2016More details…
  • 100%
    "I had my heat pump serviced more than a year after installation by Wasabi Air. The serviceman was highly efficient and very helpful with his advice. He went over the use of the remote control and advised best settings for me. He showed me how to remove and clean the filters. A very pleasant and helpful man. Highly recommend."
    Rating by: Joy  |  Rating posted: 6th Oct, 2016  |  Contact: Joy Mckenzie  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Oct, 2016More details…
  • 100%
    "Contacted wasabi air about installing heatpump...and spoke to Emma who was very informative and booked me in for a quote had a friendly guy called Paul come round for consult got heatpump installed with in a week boys did a great job even vacuumed afta?"
    Rating by: Sonia  |  Rating posted: 3rd Oct, 2016  |  Contact: Paul  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Oct, 2016More details…
  • 100%
    "Had great service from David and Henry. I would have them in my home again."
    Rating by: Paul  |  Rating posted: 3rd Oct, 2016  |  Contact: David and Henry  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Oct, 2016More details…
  • 100%
    "Excellent and prompt service. Looked at options thoroughly before recommending the best one for us (difficult power cord access so used existing power point and appropriate heat pump for that)."
    Rating by: Susan  |  Rating posted: 26th Sep, 2016  |  Contact: Paul Spittal  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Sep, 2016More details…
  • 100%
    "Excewllent job"
    Rating by: Bryan  |  Rating posted: 7th Sep, 2016  |  Contact: Wasabi Air  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2016More details…
  • 98%
    "Excellent service! Fast, friendly, informative, professional. I used the enquiry form on the website and received a prompt reply from Emma with a date for my heat pump service. Tony (the technician) was really friendly and explained what he was doing as he did it, which was appreciated. I would highly recommend Wasabi Air."
    Rating by: Dhiresh  |  Rating posted: 7th Sep, 2016  |  Contact: Emma/Tony  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    7th Sep, 2016More details…
  • 100%
    "This team were great, from the intial phone call through quoting and installation. Everyone was superb and easy to deal with."
    Rating by: Richard  |  Rating posted: 27th Jul, 2016  |  Contact: Various  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jul, 2016More details…
  • 100%
    "Excellent communication from the Wasabi team in booking us in. Tony was the Wasabi technician who turned up to service our heat pumps - he was on time, friendly and professional. Did a great job (no mess) and no fuss. Would definitely recommend and will use them in future for sure."
    Rating by: Louise  |  Rating posted: 22nd Jul, 2016  |  Contact: Tony  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Jul, 2016More details…
  • 95%
    "Install all good ,, probably the tidiest we’ve experienced with tradies , and probably one of the first to remove all the rubbish ."
    Rating by: Goodman  |  Rating posted: 7th Jul, 2016  |  Contact: Geoff Goodman  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    7th Jul, 2016More details…
  • 100%
    "Excellent service from the first contact to the job completion. Several options and advice given. Installers were clean, efficient, and knowledgeable. They stayed on past "normal working time" and completed the work in one session."
    Rating by: Pam  |  Rating posted: 30th Jun, 2016  |  Contact: Paul Spittal  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jun, 2016More details…
  • 80%
    "We are very happy with the product we purchased from Wasabi and the staff are all very nice to deal with. Points for improvement would include: 1. When the install team initially installed the heat pump they left without installing the WiFi component of the system - which was clearly on the paperwork. (A different tech returned two weeks later to complete the job). 2. Although the job hadn't been completed as contracted, an invoice for the completed job arrived in the email within a few days of the first install. Overall the experience was a positive one. The work was completed to a high standard, The heat pump recommended and installed meets our needs perfectly and as a bonus has some additional capacity. We would definitely use Wasabi in other homes in the future and will be using them for our annual servicing, The first one of which is being provided free of charge by Wasabi in response to point one above. Thanks Wasabi."
    Rating by: Trevor  |  Rating posted: 26th Jun, 2016  |  Contact: Paul Spittal and Emma Gibbons  |  Job date: Jun, 2016
    Communication: 70%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    26th Jun, 2016More details…
  • 98%
    "I contacted Paul at Wasabi to install a heat pump for my mother who lives in Otaki. He was able to quote Mum within a day or two of me contacting him and then he gave priority to the install date (she's an old lady and was suffering from the cold). Within a short time her heat pump was installed. Mum was a bit uncertain on how to operate the various settings, so Paul kindly popped in again to give Mum some advice on using it and even gave the outdoor unit an extra spray of rustproofing treatment (she's near the beach) leaving my mother a very happy lady! Thank you Paul, Jesse and the other staff who assisted at Wasabi Air. Great job, would highly recommend these guys!!"
    Rating by: Kay   |  Rating posted: 20th Jun, 2016  |  Contact: Paul Spittal  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    20th Jun, 2016More details…
  • 100%
    "Logan went the extra mile in servicing our heat pump. Pulling out the weeds around the outside unit and giving tips on how to maximise efficiency. The company also supplies booties to employees to use over their boots when inside. Impressive."
    Rating by: Fiona  |  Rating posted: 9th Jun, 2016  |  Contact: Logan  |  Job date: Jun, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Jun, 2016More details…
  • 100%
    "Wasabi were keen to assist me in my heating intentions for a two flat property. It was not an easy job to do and I do not think I was the easiest of customers, always wanting them to explain themselves while I often changed my mind. They were always patient and respectful of me as I stumbled through the process. I am very grateful to them for their professionalism and care of me. I would recommend Wasabi Air to anyone wanting to install a heat pump. I thought they were wonderful. "
    Rating by: Tim  |  Rating posted: 7th Jun, 2016  |  Contact: Wasabi Air Ltd  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Jun, 2016More details…
  • 100%
    "Fantastic professional install of two heat pumps. Great service and communication throughout, from the initial consultation, rapid quote, friendly installers and office team. The units have been installed to a very high standard. A smooth professional job, stress free and really well done. Thanks!"
    Rating by: Trevor Drage  |  Rating posted: 2nd Jun, 2016  |  Contact: Jordan Atkinson  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Jun, 2016More details…
  • 100%
    "I cannot rate Wasabi highly enough. As an elderly woman moving into a retirement village, they made the process of installing a heatpump a pleasant experience. From initial contact with Emma, the quote from the exceptionally helpful Jordan to the professional installation by John Paul, assistance from Julia to make a internet payment, and follow up to assist me to get the best performance of the heatpump, I could not fault them and highly recommend this company. Great work!"
    Rating by: Jan   |  Rating posted: 25th May, 2016  |  Contact: Julia van Slooten  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th May, 2016More details…
  • 100%
    "We had Wasabi Air come and install a new heatpump at home. The team was very informative in helping us choose the right pump for our house, and cheerfully worked with us to get in to quote around our busy schedules. Upon acceptance of thier well-priced service, installation was quick and hassle free. The service was top-notch. The sales team were friendly, helpful and brilliant with communication. The technicians did a great job and left the house clean inside and out. I can't recommend you guys highly enough. Thank you for the great service."
    Rating by: Clint  |  Rating posted: 5th May, 2016  |  Contact: Julia van Slooten  |  Job date: May, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th May, 2016More details…
  • 75%
    "This company is so onto it. First visit was very professional and we had the quote in a matter of hours. We felt very confident with Wasabi Air installing our heat pump and would not hesitate to highly recommend them. Keep up the good work team, finding a company who prioritises customer service like you do is rare but so appreciated."
    Rating by: Liz  |  Rating posted: 21st Mar, 2016  |  Contact: Jordan  |  Job date: Mar, 2016
    Communication: 0%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Mar, 2016More details…
  • 95%
    "Friendly and easy quote process and a good price negotiated. The installer was on time, completed the job with in the period stated, and the job was neat and tidy and any mess was cleaned up. Everything worked. "
    Rating by: Chris  |  Rating posted: 17th Mar, 2016  |  Contact: Jordan & Logan  |  Job date: Mar, 2016
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Mar, 2016More details…
  • 100%
    "Top company. Emma was amazing to deal with, & so was the tech, even after I gave him the wrong house key. Nothing was too much trouble, & he listened to my requirements & acted professionally right the way through."
    Rating by: Marty Burnside   |  Rating posted: 25th Feb, 2016  |  Contact: Emma  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    25th Feb, 2016More details…
  • 100%
    "These guys were AMAZING, i can't really say anything else. Every single person I spoke to was warm, friendly and helpful. Paul came and gave his advice the day after we got in touch with Emma, a quote was fast and all questions were answered in a really helpful way. Once we accepted the quote, our heatpump was installed the next day!! The technicians were amazing and left the place exactly how they found it. We even got a follow up call the next day to see how everything was going. Honestly, this is the best service I have had with regard to home improvement. I highly recommend them!"
    Rating by: Liz  |  Rating posted: 16th Feb, 2016  |  Contact: Paul Spittal  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Feb, 2016More details…
  • 100%
    "I highly recommend Wasabi-Air, in my case for a domestic heat pump installation. The quote from Wasabi was a tiny bit more expensive than other quotes I received (about $250 on a $5,300 job). What swayed me to choose them was the care and time taken on the assessment, advice and recommendation process. This gave me greater confidence that they knew, discussed with me, and considered the various heat pump makes and options, and that the resulting recommendation was sound. To give a practical example, they were the only company to mention the option of recessing a particular heat pump 7cm into the wall. We took this option and the finish is so much better as a result. Everyone I dealt with at Wasabi-Air were polite, professional and friendly - apart from a small dog in their office who clearly didn\'t like me (hopefully it was a visitor not a fixture). The assessment and installation work were all done on time and to a very high standard. In the end I did have a minor concern with the placement of a pipe in my basement - being a bit close to a bench. I didn\'t spot it until a couple of days after the installation was completed. I talked to Paul from Wasabi about this and they had a technician out within the hour to move it - at no additional cost to me. I will certainly use them again and recommend them to you with full confidence."
    Rating by: Richard   |  Rating posted: 3rd Jan, 2016  |  Contact: Paul Spittal  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Jan, 2016More details…
  • 100%
    "Wasabi installed a heating system in our home. We found them to be professional and efficient from the original presentation through to installation and follow up visit and email. We just await the Code of Compliance Certificate which we have been assured will be with us soon."
    Rating by: Rachel  |  Rating posted: 8th Dec, 2015  |  Contact: Brett Skinner  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Dec, 2015More details…
  • 100%
    "I called Wasabi to fix my old heat pump (Daikin unit installed in 2005 by another company) which had stopped working. Wasabi engineer (Logan) was very honest and said it was not worth fixing and was beyond economical repair. He could fix it but it would cost nigh on the same as a new unit. I thanked him for his honest appraisal. Wasabi didn't charge me for the visit which was very good of them. Based on this I requested a quote for a replacement unit. Wasabi sent through two quotes for potential replacements. Following acceptance of the quote, I paid my deposit for a new Fujitsu and the unit was installed in the same week. Install was excellent, engineer (Logan again!) was very prompt, neat and tidy and cleaned up after himself thoroughly. I wasn't present during the install but my wife said he was done in a few hours. They even took away and disposed of the old Daikin too. So far I am very happy with Wasabi and would highly recommend them to anyone considering a new heat pump or a service for an existing heat pump."
    Rating by: Dan Chaytor  |  Rating posted: 26th Nov, 2015  |  Contact: Logan  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Nov, 2015More details…
  • 100%
    "This company is excellent. The guy I dealt with mostly was Paul and he was very informative, friendly and helpful. They were quick to come out and quote, got the quote out to me quickly and all the follow up worked like clockwork too. Paul was really good with keeping me informed as to what was happening and in answering my many questions. I would definitely use them again and recommend them. "
    Rating by: Joanne  |  Rating posted: 18th Nov, 2015  |  Contact: Paul Spittal  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Nov, 2015More details…
  • 100%
    "I shipped around for heat pumps and product advice and got really sound technical advice from Brett at Wasabi Air Ltd. An incredibly competitive price. Flexible enough to accommodate date changes ... three of them. Given choices. Not pushy. Superior workmanship and best suitable product with the neatest install imagineable. The entire Wasabi Air team is professional and immensely helpful. Friendly as well! I'll use Wasabi Air again and can't recommend highly enough. One of the best decisions I've made while refurbishing a house."
    Rating by: Meg  |  Rating posted: 16th Nov, 2015  |  Contact: Brett Skinner  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Nov, 2015More details…
  • 90%
    "The boys were on time, respectful of my animals, kept me well informed of progress as they went along. it was a wet day when they came so they took the time to ose the doors to outside and took their boots off to come in and out of the house.at They tidied up as they went along and even vacuumed when they had finished. Great work. "
    Rating by: Lynn  |  Rating posted: 4th Nov, 2015  |  Contact: Wasabi   |  Job date: Oct, 2015
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 80%
    4th Nov, 2015More details…
  • 100%
    "Service was extremely prompt, efficient and cost-effective. Highly recommend this company's service"
    Rating by: Greg lockett  |  Rating posted: 22nd Sep, 2015  |  Contact: Jesse  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd Sep, 2015More details…
  • 98%
    "Great service - on time and very professional!"
    Rating by: Laura  |  Rating posted: 14th Aug, 2015  |  Contact: Logan  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    14th Aug, 2015More details…
  • 100%
    "Wasabi did a fantastic job installing a heat pump for us, great communication, made everything really quick and easy, really happy with it."
    Rating by: Hew  |  Rating posted: 14th Aug, 2015  |  Contact: Adrian McKibbon  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Aug, 2015More details…
  • 100%
    "We were recommended Wasabi, by our friend who has 3 heat pumps installed from them. Team Wasabi were true to their word. They gave us options to match our needs. Saved us $500 with Fujitsu Model: ASTG14LUCB as compared to Mitsubishi. Install was 100% upto the mark, clean work and flexible. Outdoor unit is hidden from plain sight and strong indoor unit heats up two rooms. What a bargain! It's good to come back to warm home. Thank you team Wasabi. Nice friendly team. Highly recommended. "
    Rating by: Rohan  |  Rating posted: 5th Aug, 2015  |  Contact: Adrian McKibbin  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Aug, 2015More details…
  • 98%
    "We engaged Wasabi for a pretty major project - the installation of a ducted heat pump system, with 7 vents and a 14KW central unit. We also had them install a smaller wall mounted heat pump in the flat at the front of our house. I was very impressed with the service Adrian and the team from Wasabi provided. From the initial consultation and quote to the install, everything was handled very professionally, efficiently and appropriately. We are simply thrilled with the new heating system, and love coming home to a warm dry home that is actually costing us less than the damp, chilly home we had before. These guys are fantastic, and I would not hesitate to recommend them to anyone looking for a great heating solution with great service."
    Rating by: Chris  |  Rating posted: 26th Aug, 2014  |  Contact: Adrian McKibbin  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    26th Aug, 2014More details…

Primary contact
Jordan Statham

Phone number
0800 492 722

Phone number (alternative)
04 499 4602

Website
www.wasabi-air.co.nz

Availability
1-2 weeks

Physical address
5 Disraeli Street,
Johnsonville,
6037

Postal address
PO box 13-870,
13-870 ,
Johnsonville,
6037

About us
Wasabi Air is a family owned and operated business based in Wellington. Stefan and his team have over 50 years experience between us in heat pump...

What we do
Heat Pumps
Air Conditioning
Refrigeration
Ducted Systems
Ventilation (HRV Systems)
Solar power (PV)

Categories we service
Solar power, Solar panels, Solar Hot water, Refrigeration Contractors, Home Ventilation, Heating / Heating Repair Services, Heat Pump Cleaning, Heat Pump, Central Heating, Air Conditioning Service, Air Conditioning Contractors, Air Conditioning & Refrigeration, Air Conditioner Repair

Areas we service
Woburn, Wingate, Whitemans Valley, Whitby, Wellington CBD, Waterloo, Wallaceville, Waiwhetu, Waitangirua, Wainuiomata, Waikanae, Wadestown, Vogeltown, Upper Hutt, Trentham, Totara Park, Totara Heights, Titahi Bay, Tirohanga, Thorndon, Te Marua, Te Horo, Tawa, Taita, Strathmore Park, Stokes Valley, Silverstream, Seatoun, Roseneath (Wellington), Rongotai, Raumati, Ranui Heights, Ranui, Pukerua Bay, Porirua East, Porirua Central, Point Howard, Plimmerton, Pinehaven, Petone, Pauatahanui, Paremata, Paraparaumu, Paparangi, Papakowhai, Paekakariki, Owhiro Bay, Otaihanga, Oriental Bay, Ohariu, Normandale, Ngauranga, Ngaio, Newtown, Newlands, Naenae, Mt Victoria, Mornington, Moera, Miramar, Melrose, Melling, Maymorn, Maungaraki, Mapua, Manor Park, Mana, Makara, Lyall Bay, Lowry Bay, Lower Hutt, Linden, Korokoro, Kilbirnie, Khandallah, Kelson, Kelburn, Karori, Karaka, Kaiwharawhara, Kaitoke, Johnsonville, Island Bay, Houghton Bay, Highland Park, Heretaunga, Hataitai, Harbour View, Happy Valley, Grenada, Gracefield, Fairfield (Wellington), Epuni, Elsdon, Eastbourne, Days Bay, Crofton Downs, Churton Park, Central Park, Cannons Creek, Camborne, Brown Owl, Brooklyn, Broadmeadows, Boulcott, Blue Mountains, Birchville, Berhampore, Belmont, Wellington, Belmont (Lower Hutt), Avalon, Ascot Park, Alicetown, Akatarawa

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