Western Lock Services Ltd / Locksmiths and Key Cutters in Massey

 
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138 Royal Road,
Massey,
0614

Ph: 098327602

Email this business

Website

Primary contact
Kylie Bray or Sarah Bray

  • 100%
    "Excellent job, they turned up on time and solved what could have been a big issue for us, quickly and efficiently. Highly recommend."
    Rating by: Nick  |  Rating posted: 4 days, 7 hours and 13 minutes ago  |  Contact: Unsure  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4 days, 7 hours and 13 minutes agoMore details…
  • 98%
    "Professional, timely and efficient - a great job from start to finish. "
    Rating by: Judy  |  Rating posted: 9th Jul  |  Contact: Dylan Bray  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    9th JulMore details…
  • 98%
    "5 Star Rating.
    Matt and the team at Western Locks are fantastic to deal with and go over and above the mark to give total customer satisfaction. I would highly recommend them to all.
    "
    Rating by: Clint  |  Rating posted: 17th Jun  |  Contact: Matt   |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    17th JunMore details…
  • 100%
    "Great service, easy to talk to and got the job done in a professional manner.
    Would definitely use these guys again for my security requirements.
    "
    Rating by: Ben  |  Rating posted: 14th Jun  |  Contact: Ben Pearson  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th JunMore details…
  • 100%
    "I needed to get 4 locks changed/re-keyed by Lunchtime to close the sale of a house. I rang at 8am, spoke to Matt, he arranged that someone would be there ASAP, said it should be done by 12.
    Got a call at 10:30, all done and keys all ready for the new owner.
    Awesome.
    "
    Rating by: jd  |  Rating posted: 22nd May  |  Contact: Kylie Bray  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd MayMore details…
  • 100%
    "Excellent service and very reasonably priced."
    Rating by: matt  |  Rating posted: 14th May  |  Contact: Sarah Bray  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th MayMore details…
  • 100%
    "Just moved into our older house which needed windows fixed urgently for better security and looked up this company on NoCowboys. Great service all round from receptionists Sarah, Kylie and work man Paul and Matt. Will definitely be contacting them in the future for more upgrades. "
    Rating by: Shelley   |  Rating posted: 12th May  |  Contact: Paul and Matt  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th MayMore details…
  • 100%
    "Western Lock services carried out two jobs for me very quickly and professionally. They rang me before completing the job and gave me advice on what was needed before proceeding. They contacted my tenants to arrange times that suited. Very easy to deal with, and very responsive to my requests. Thanks guys."
    Rating by: Graeme  |  Rating posted: 8th May  |  Contact: Sarah Bray  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th MayMore details…
  • 100%
    "Hi. Dylan turned up exactly on time. he was so polite and helpful, nothing was an issue. Explained to him the issues we had and he said - no problem ! Will get it sorted, and he did. Politely asking - how many keys we needed etc. As he was nearly done - I remembered we have one more minor lock issue - he happily sorted that for us - no drama. A great experience working with you. Booking you in was simple and polite. Invoicing prompt and easy. Great service all round. Little things - like the tag on the new keys - made a difference. We could write on them straight away - job done, and when you are juggling 100 wee jobs on a project - that little detail mattered. Our thanks ."
    Rating by: Rose  |  Rating posted: 8th May  |  Contact: Dylan  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th MayMore details…
  • 100%
    "Are a fantastic company to deal with, they are very knowledgable and professional. Would highly recommend them."
    Rating by: Carla  |  Rating posted: 16th Apr  |  Contact: Sarah Bray  |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th AprMore details…
  • 100%
    "Straight up fantastic and quick service. Came to the address first to view the job. Completed the job the next day exactly as discussed. Great service, great team from walking in the door to completing the job. "
    Rating by: Brian  |  Rating posted: 7th Apr  |  Contact: Can’t remember   |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th AprMore details…
  • 100%
    "I have used Western Locks numerous times and have found their service, workmanship and costings excellent. I would not hesitate to recommend or use them again in the future."
    Rating by: Karen   |  Rating posted: 5th Apr  |  Contact: Western Locks  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th AprMore details…
  • 93%
    "Great prompt service. Would highly recommend."
    Rating by: Ashleigh  |  Rating posted: 26th Mar  |  Contact: Matt  |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    26th MarMore details…
  • 100%
    "The team at western locks did a fantastic job they provide seamless service no hassles. They turned up on time and also kept in contact with phone calls. We have used Western locks several times as they are a West Auckland family business and are very well trusted. "
    Kylie Bray responded:
    "Thank you for posting Mhairi, always happy to help. "
    Rating by: Mhairi  |  Rating posted: 30th May, 2018  |  Contact: Matt and Paul  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "The team at Western Lock have provided their services for both my personal and business requirements. What they are not able to do straight away in the shop can be sorted with a booking at their next available time. It doesn't matter if you are dealing with one of the team out on the road or in the shop, they all have a high level of knowledge and treat everyone as if they were family. I have been using their services for over 10 Years now, and continue to recommend them to all that i know."
    Kylie Bray responded:
    "Thank you for the great recommendation Scot, appreciate you taking the time to give us a review."
    Rating by: Scot Pearce  |  Rating posted: 30th May, 2018  |  Contact: Matt and Dylan Bray  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "We have used Western Lock Services for around 8 Years or more, and have never been let down, they are prompt and reliable. Out standing service from Booking the jobs in , right through the on site service and technical knowledge and skill. "
    Kylie Bray responded:
    "Thank you David, we're always available to help."
    Rating by: Daviod Earl ASK METRO LTD  |  Rating posted: 30th May, 2018  |  Contact: Kylie Bray  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "I had lost car keys and Western Lock were able to come out and see me that day and cut new keys. They were very friendly and polite"
    Kylie Bray responded:
    "Glad we could help, thank you for taking the time to review us."
    Rating by: Anthon  |  Rating posted: 30th May, 2018  |  Contact: Paul  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "Best in the west! Love working with Wester Lock Services - they are professional and down to earth. Are always eager to help and have great communication. Thanks so much to the team at Western Locks! "
    Kylie Bray responded:
    "Always happy to help, thanks for the feedback Kerri"
    Rating by: Kerri  |  Rating posted: 30th May, 2018  |  Contact: Kerri  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "Great experience with this company, from when I first contacted them and kylie booked the job in, in a very friendly and competent manner, to talking to Matt on the job who was very nice to deal with, and keen to do things how I wanted them.
    Highly recommended.
    "
    Kylie Bray responded:
    "Thank you for taking the time to give us feedback Helen."
    Rating by: Helen  |  Rating posted: 30th May, 2018  |  Contact: Matt  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 100%
    "I have been using Western Lock Services for over 10 years and they have always been very helpful, their response time is very quick and their work and recommendations are excellent. "
    Kylie Bray responded:
    "Thank you Michelle, really appreciate you taking the time to give us feedback."
    Rating by: Michelle  |  Rating posted: 30th May, 2018  |  Contact: Kylie Bray  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th May, 2018More details, one reply…
  • 98%
    "Kylie and Sarah are our first point of contact and ensure the jobs get allocated and followed up.
    Dylan and Matt are the on the job experts.
    Communication is excellent and they will call about a job to check the instructions.
    Highly recommended for excellent service and knowledge of the myriad of jobs we send their way.
    "
    Kylie Bray responded:
    "Thank you for taking the time to put up a review. Always appreciate the work you send our way."
    Rating by: Helen  |  Rating posted: 30th May, 2018  |  Contact: Kylie and Sarah  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    30th May, 2018More details, one reply…

Primary contact
Kylie Bray or Sarah Bray

Phone number
098327602

Website
www.westernlock.co.nz

Availability
This week/ASAP

Physical address
138 Royal Road,
Massey,
0614

About us
We’re a family owned and operated company, our dad Pat started the business in 1997 which is now run by siblings Kylie, Dylan & Matt. Our workshop and office is located in the Royal Heights Shopping Centre, Massey (opposite Countdown carpark).
The accounts and phones are managed by Sarah, it will normally be her or Kylie you deal with over the phone or email.
Kylie manages the day to day running of the business and keeps everyone in line. While Dylan, Matt & Paul are the locksmiths you will deal with whether it's onsite or at our workshop.
We have three mobile vans, loaded and ready to travel out to you to provide solutions for your security needs.
* Mobile Eftpos available
* 7 day emergency service
* Pensioners discount given (grey power, gold card holders)
* Winz quotes

What we do
We offer a range of services and products, from simple key cutting, lock repairs, emergency lockouts, evictions, lock maintenance, window hardware & servicing, ranch slider door servicing, new hardware installations.
Unsure if we do it, we’re only a phone call or email away.

* RANCH SLIDER DOOR - rollers / carriages replaced, tracks repaired or replaced, locks, additional security, door closers
* POOL COMPLIANCE - door closers, window restrictors, additional latches
* WINDOW - safety stays, window restrictors, latches, hinges, friction stays
* COMMERCIAL - maintenance work, locks repaired / replaced, door closers, master key systems, padlocks
* RESIDENTIAL - lock outs, locks repaired / replaced, additional security, new installations
* AUTOMOTIVE - keys cut to code, lost keys replaced (not all vehicles), locks serviced, remote batteries replaced
* PROPERTY MANAGERS - maintenance work, ranch slider servicing, rekeying, evictions, keys cut, key storage, window catches / hinges / restrictor stays
* SCHOOLS - maintenance work, lock repairs, padlocks, master key systems

Categories we service
Residential Locksmiths, Locksmiths and Key Cutters, Key Cutting , Home Security, Emergency Locksmiths, Commercial Locksmiths

Areas we service
Whenuapai, Westmere, Westgate, Western Springs, Western Heights, West Harbour, Waterview, Waitakere City and Suburbs, Waitakere City, Wairau Valley (North Shore), Waimauku, Waiatarua, Unsworth Heights, Torbay, Three Kings, Te Hana, Taupaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Lukes, St Johns, St Heliers, St Albans, Silverdale, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rosedale, Auckland, Rodney Area, Riverhead, Remuera, Red Beach, Ranui Heights, Ranui, Ponsonby, Point Chevalier, Piha, Penrose, Parnell, Papatoetoe, Orewa, Oratia, Orakei, One Tree Hill, Northcote, North Shore City and Suburbs, North Shore, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Milford, Massey, Manukau City and Suburbs, Manukau (Auckland), Mangere Bridge, Mangere, Mairangi Bay, Lincoln North, Lincoln, Laingholm, Kumeu, Kingsland, Kelston, Kaukapakapa, Karekare, Huia, Huapai, Hobsonville, Hillsborough (Auckland), Hillsborough, Hillcrest, North Shore, Herald Island, Henderson Valley, Henderson, Helensville Central, Grey Lynn, Greenlane, Greenhithe, Green Bay, Glenfield, Glendene, Glen Innes, Glen Eden, Freemans Bay, Forrest Hill, Epsom, Ellerslie, Devonport, Coatesville, Cheltenham, Castor Bay, Campbells Bay, Browns Bay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Belmont (Auckland), Beach Haven, Balmoral, Avondale, Auckland City and Suburbs, Army Bay, Albany, Airport Oaks

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