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Rotech Automotive / Vehicle and automotive servicing, repairs and mechanics in New Plymouth Area

Vehicle and automotive servicing, repairs and mechanics in New Plymouth Area

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  • 30%
    "Gearbox was rebuilt with incorrect cheaper bearing which failed well within normal lifespan of a rebuild time, according to the 2nd gearbox rebuilder, Rotec are ...(well I can\'t use the words as it was very blunt) not good.
    The problem was originally detected the day I collected it , Rotech was told on following day of completion that something didn\'t sound and feel right but blamed it on something else. Following week returned back because we were convinced something was wrong but again Rotech said it was normal and needed to run in. We should have got a second opinion but didn,t . This vehicle has done some distance but very well cared for with very light work. when it did fall apart it was due to a non thrust bearing (which I still have as proof) been put into a thrust bearing use. PLUS it was of different brand and origin to all other bearings from the rebuild kit that they used.

    How it lasted two years was a miracle .

    I phoned Rotech from the 2nd gearbox rebuild shop and explained but he refused to accept any fault.

    It would have been cheaper to of bought a brand new original.

    very expensive lesson
    "
    Rating by: Bruce  |  Rating posted: 1st Sep, 2012  |  Contact: Rotech Owner  |  Job date: Mar, 2007
    Communication: 30%  |  Quality: 10%  |  Reliability: 30%  |  Value: 50%
    Bruce1st Sep, 2012More details…