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Smoky Chimney Sweeps and Repairs Limited / Chimney Sweep Services

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  • 0%
    "Absolutely do not recommend! Terrible service, firstly said they were the best in Auckland and could bird proof any house, but after sending photos of the chimney they said he couldn't do it. Booked the appointment for 12pma and they sent a text the previous night confirming the appointment so I made sure I altered things to be home at that time. My phone had a couple of missed calls at at 10:30am on the day of the appointment. I tried to phone back 20 minutes later to the mobile and landline, no answer, sent a text message. I was then phoned and told that they would NOT be coming at the 12pm appointment time because it didn't suit them. They said he had already been to the gate of my property early and then left when I didn't answer the phone. I asked them to stick with the appointment that had been booked as I had made special arrangements, they said NO they would not. They were rude and had a very arrogant tone on the phone - didn't care at all. I tried to use these guys a year or so ago and the same thing happened, cancelled the appointment I had made so I will never use them again as they do not respect appointment times and other peoples schedules."
    Rating by: Debotah  |  Rating posted: 11th Mar, 2020  |  Contact: Daniel  |  Job date: Mar, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Debotah11th Mar, 2020More details…
  • 0%
    "Very poor service. Asked them to repair our woodburner. After much stuffing around the tradeperson said it couldn't be fixed. He made a huge mess which he refused to clean up. When I rang to complain they were rude and aggressive. Got another tradeperson in and they fixed it, no problem."
    Rating by: Jess  |  Rating posted: 3rd Apr, 2019  |  Contact: Daniel  |  Job date: Mar, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Jess3rd Apr, 2019More details…
  • 0%
    "One of the worst experiences I have had with a trade person, From constantly telling me how short on time he was, complaining about the chimney install. sooty footprints from fire to front door,and Zero attempt at cleaning up after himself.(does he carry a vacuum cleaner? if so it didn't come out of the van!! after waiting a month to see the chimney sweep because of the time of year, I would expect them to have enough time to do the job properly. NOT to be told if we want it done properly he can come back in another month. instead I paid $109 for some whining amateur to come make a mess for me. if you want your chimney cleaned DO NOT call these guys!!!!! if you need some sooty footprints and fire ash spread round your house give em a bell!! Terrible service, Terrible end result. an absolute joke of a company if this is the kind of service the offer!!!!!"
    Rating by: Rohanna  |  Rating posted: 15th Jul, 2017  |  Contact: Daniel  |  Job date: Jul, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Rohanna15th Jul, 2017More details…
  • 100%
    "Daniel was quick to call with a quote, got out to clean the chimney within the week and did a great job. He also offered advice on extending the life of our fireplace!
    Will definitely follow his advice. Top job!
    Rating by: Bruce  |  Rating posted: 23rd Jul, 2013  |  Contact: Daniel  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bruce23rd Jul, 2013More details…
  • 100%
    "Brilliant, quick service. They came from North Shore to Wellsford to do one job when we had been struggling to get our \"local\" sweep to come since early May ! Friendly and communicative."
    Rating by: Chrissy  |  Rating posted: 28th Jun, 2011  |  Contact: Daniel  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chrissy28th Jun, 2011More details…

Phone number

Physical address
Gulf Harbour

Categories we service
Chimney Sweep Services

Areas we service
Rodney Area, Auckland Region